Equality Impact Assessments Equality Impact Assessment Record Form A practical step-by-step approach to conducting Equality Impact Assessments North Norfolk District Council Page 1 Equality Impact Assessments Directorate Service Person Date responsible for assessment the assessment completed Information ICT ICT Manager Title of the assessed policy being April 2010 Information and Communications Technology (ICT) Strategy 2009-2011, version 2 The status of the policy Approved by Cabinet 18/01/10 1. What are the aims, objectives and purposes of the policy? The purpose of the document is to lay out the key aspects of the Council’s ICT Strategy for the next 18 months and how the Strategy will underpin the Council’s priorities set out in the Corporate Plan. This document in conjunction with the service business plans will be used as the basis for defining key projects. It provides essential criteria for influencing the selection of products and partners, and establishing product and service standards. The scope of the Strategy encompasses the full range of the ICT customers and services, as follows: - All users i.e. members and staff - The provision of hardware, voice and data systems, sometimes from external suppliers. - The provision of applications and support services, again sometimes from external suppliers. - ICT systems are used by council services to interact with external customers and organisations. These are not directly the customers of the ICT service, and will be covered by the appropriate assessments, i.e. Customer services, web services etc. 2. Does the policy support other objectives of the council? The ICT strategy supports other council strategies and policies as follows; ICT security policy, Corporate Plan – Changing gear 2008-2011 (reflects Local Area Agreement & Community strategy), Information strategy, Communication strategy, Web strategy, Procurement strategy, Customer Services strategy, Financial strategy, People strategy, Economic Development strategy, Equality and Diversity strategy, Sustainable procurement strategy, Environmental policy, Environmental Sustainability and strategy, Green Travel plan, Carbon Management plan. North Norfolk District Council Page 3 3. Who is intended to benefit from the policy, and in what way? 4. What outcomes are anticipated from the policy being in place? 5. Identify and select your assessment team. North Norfolk District Council – the employer, Members of the Council, employees of the Council and via service departments Customers of the Council. It is aimed particularly at senior managers and staff throughout the Council who rely on Information and Communications Technology to do their job, and who are working to exploit technology as a way of improving services and the way the Council works for – and with – its citizens. (a) Flexibility – responsive to the continuing need for change. (b) Innovation – exploiting the potential of new developments and technologies, including new ways of working. (c) Public Access – recognising the important role of ICT in communicating with and providing services directly to the public and ensuring they are socially inclusive. (d) Shared Services – enabling the creation of new and/or reengineered services based on partnerships with the public sector, private and voluntary bodies. (e) Value for Money – continuing to deliver relevant, cost effective and efficient services. (f) Reliability – ensuring that the ICT systems in use by the Council are available for use when required, (g) Security – ensuring that we protect the Council’s information assets from loss, corruption and misuse. Name Role Responsibilities ICT Manager Providing ICT service to council Director responsible for ICT Strategic Director (Information) 6. What data have you gathered for this assessment? How have you analysed this data? 7. Who are the main stakeholders of this policy? Source and Age of Data ICT Customer survey Dec 2009 Owner ICT the Findings Data Gaps No evidence of barriers to using technology relating to equality and diversity in written comments. Characteristics of respondants are not monitored. This will be included in the next survey & referred to in the service plan. Partners Community Staff/Members Yes, via ICT services provided by council department Yes, all Staff and Members are users of ICT Yes, via partnerships set-up by council departments 8. Are there any concerns that the policy could have a negative impact with regard to race and ethnicity? 9. Are there any concerns that the policy could have a negative impact with regard to gender? No No 10.Are there any concerns that the policy could have a negative impact with regard to disability? No What evidence (actual data or assumptions) do you have to support this? I am not aware of any anecdotal evidence of a negative impact. Also there is no evidence from the written comments in the recent ICT Customer survey. This survey did not collect equality monitoring data, but this will be collected from now on. What evidence (actual data or assumptions) do you have to support this? I am not aware of any anecdotal evidence of a negative impact. Also there is no evidence from the written comments in the recent ICT Customer survey. This survey did not collect equality monitoring data, but this will be collected from now on. Also work place meetings are being planned for carers to establish if any barriers and any outcomes related to ICT will be acted on. What evidence (actual data or assumptions) do you have to support this? The ICT strategy does not directly have an impact as technology is an enabler and supports inclusion by giving similar chances to all, e.g. where users require specialist equipment such as a larger screen where there is visual impairment then that need would be supported. I am not aware of any anecdotal evidence of a negative impact. Also there is no evidence from the written comments in the recent ICT Customer survey. This survey did not collect equality monitoring data, but this will be collected from now on. Also work place meetings are being planned for staff with a disability to establish if any barriers and any outcomes related to ICT will be acted on. System accessibility standards are in place and are considered when procuring new systems. In addition any additional aids or equipment would be identified via the VDU work place assessment for Health and Safety, and purchased if needed. The percentage of staff with disabilities is considerably lower than in the local area. HR have looked into this and found that the percentages of applicants with a disability is the same as staff employed which suggests that the council is not receiving the expected number of job applications from the disabled in the first instance and are looking into ways to correct this. 11.Are there any concerns that the policy could have a negative impact with regard to age? 12.Are there any concerns that the policy could have a negative impact with regard to religion/belief? 13.Are there any concerns that the policy could have a negative impact with regard to sexual orientation? 14.Could the negative impact you have identified in questions 8 - 13 lead to the potential for adverse impact if the policy is implemented? Can this adverse impact be justified on the grounds of promoting equality of opportunity for one group? No No No No What evidence (actual data or assumptions) do you have to support this? I am not aware of any anecdotal evidence of a negative impact. Also there is no evidence from the written comments in the recent ICT Customer survey. This survey did not collect equality monitoring data, but this will be collected from now on. Also work place meetings are being planned for carers to establish if any barriers and any outcomes related to ICT will be acted on. What evidence (actual data or assumptions) do you have to support this? I am not aware of any anecdotal evidence of a negative impact. Also there is no evidence from the written comments in the recent ICT Customer survey. This survey did not collect equality monitoring data, but this will be collected from now on. What evidence (actual data or assumptions) do you have to support this? I am not aware of any anecdotal evidence of a negative impact. Also there is no evidence from the written comments in the recent ICT Customer survey. This survey did not collect equality monitoring data, but this will be collected from now on. None Identified Or any other reason? Can the impact be mitigated by existing means? If yes, what actions will you undertake to mitigate these impacts and revise the policy? 15.Describe the arrangements for reporting and publishing this assessment. This assessment will be sent to the Scheme co-ordinator for circulation. It will also be available on the ICT page, on the Council internet and will be circulated to the ICT strategy group for information. Has this assessment been undertaken by a minimum of two staff? Yes Has this assessment been scrutinised by your Directorate Steering Group? No If the policy is new, or requires a decision by Councillors to revise, has this Equality Impact Assessment been included with the report? No Have any actions identified in this assessment been included in your service equality and diversity action plan? Yes Completed by: ICT Manager Strategic Director for Information Signed off by: ICT Manager Strategic Director for Information Appendix A – Action plan Action Add Equality monitoring to bi-annual ICT Customer survey from now on Expected outcome Information on whether any areas for action Person responsible ICT Manager Target date March 2012 Done? Act on any ICT related outcomes from disability and carers staff meetings Address any barriers identified ICT Manager March 2011 Equality Impact Assessments Produced by David Lloyd associates In partnership with North Norfolk District Council May 2008 North Norfolk District Council Page 9