Agenda Item No_____11_______ SCRUTINY TASK AND FINISH GROUP – SCRUTINY COMMITTEE WORK PROGRAMME AND RELATED ISSUES Summary: The issues examined by the Scrutiny Work Programme Task and Finish Group are interrelated. Bringing about improvements in agreeing what issues the Scrutiny Committee should be focussing on and how the Committee works with Cabinet and Council can only be fully achieved if changes are also made to the such things as the council report format, use of the Forward Plan and the Witness Protocol. These changes if implemented provide the opportunity to help improve overall decision making through access to better quality information and processes that engage all Members in important issues. How we involve outside bodies in the work of the council can also be improved though new witness protocols The changes proposed have only minor resource implications, but do rely on corporate buy in and consistent use to achieve the full beneficial impact of improved outcomes for the North Norfolk Community. The Corporate Leadership Team will need to consider implementation of some of the recommendations and agreement of Cabinet to cooperate with the changes will also be required. Collectively these actions will help ensure that Scrutiny can add value to the overall process of local government and how it involves partners and residents in the process. Recommendations: The Scrutiny Committee is recommended to:1. Agree use of the work template outlined in Fig 1. for all new areas of work to be considered by Scrutiny Committee. 2. Support the sequencing of meetings as outlined in Fig 1. 3. Recommend the updated report format in Appendix A. 4. Adopt the updated Witness protocol outlined in appendix B 5. Hold meetings off site where appropriate in 2013/14 as a pilot scheme. 6. Consider more use of Task and Finish Groups to deliver the work programme of the Committee 7. Request the Corporate leadership Team and the Democratic Services Team to manage the implementation of these recommendations including any necessary training to assist with new or revised procedures. 8. Propose that any financial implications of these revisions be considered as part of the 2013/14 budget round 9. That the annual review of the Scrutiny Committee should include an assessment of these issues to ensure progress is being achieved. 10. That these recommendations be considered by the Corporate leadership Team and Full Council as appropriate. 11. That the Council Constitution be reviewed to accommodate any agreed changes from these proposals. Cabinet Member(s) Ward(s) affected Mr K E Johnson All Contact Officer, telephone number and email: Overview and Scrutiny Work Plan Task and Finish Group: Chair Mr P W Moore. Report Author Mr G Williams Consultation Undertaken: The draft proposals were provided to the chief Executive and Group Leaders and any feed back received was considered in drafting this report to committee. Background Papers used in writing this report: The Council Constitution provides much of the background to these issues together with the original legislation to establish the new executive arrangement for councils (Local Government Act 2000) Existing documents have been reviewed including the scrutiny work programme template, witness protocol and report template. All documents are available from the Democratic Services Team Leader (Mary Howard). 1. Introduction 1.1 The Scrutiny Committee established a Task and Finish Group to review the arrangements for agreeing the range of topics and issues the Committee should be considering within its annual work programme. The group was also asked to consider how items could best be scheduled to fit well with the overall decision making process of the council, particularly Cabinet. The group also looked at introducing a formal witness protocol to guide both Members and external witnesses asked to attend the Scrutiny meetings. 1.2 At the first meeting of the Task Group, it was agreed that the council report format should also be considered, with the objective of producing accessible, easy to read documents that provide all the required information and background to help improve decision making and increase involvement and the understanding of both elected members and visitors to the Council's various committees and working meetings. 1.3 Together these revised processes and formats should aim to :a) Ensure that Scrutiny Committee can fulfil its corporate role as laid down in the Council constitution and add real value to the decision making process. b) Establish productive working relationship with Cabinet and other Council committees. c) Help establish a more co-ordinated process, linking the work of the various committees, Cabinet and Full Council in a logical way that creates a transparent, easy to understand way of conducting business. d) Improve the efficiency of how issues are considered by Scrutiny. e) Encourage more external interest and involvement in the Scrutiny process from partner organisations and the wider community. f) Have clear simple processes to guide referrals to Scrutiny and a corporate report format that provides the right information to facilitate good quality, transparent decision making. g) Make it easier to assess whether the scrutiny process is effective and what difference it is making in North Norfolk. The Task and Finish Group has considered these overall objectives in making the following observations and the recommendations above. 2. 2.1 Creating a Scrutiny Committee Work Programme – what should we be looking at? Scrutiny Committee has three main purposes/functions: • Scrutinising and reviewing the decisions of Cabinet (which includes the Call In procedure) • Pre scrutiny/ overview where issues are referred to the Committee for consideration and comment before any decision is taken by Cabinet or Council. • A third related role of examining issues that are impacting or have the potential to impact on North Norfolk and /or its residents. These may be generated by the committee or received as requests from others (including a ‘Councillor Call for Action’ by an individual Member) 2.2 With such a spread of role and areas of potential interest it is easy to fall into the trap of everything being referred to Scrutiny for question or comment at some stage. This is particularly common when Members consider a particular agenda item with discussion leading to further related issues that the Committee then asks “for a further report on the matter”. While this broadens the general understanding and potentially the influence of the Committee and it’s members, it lacks focus and the Committee runs the risk of being a ‘jack of all trades’ and ultimately making little difference on the important issues. 2.3 Time is a precious commodity and the Committee only meets 12 times per council year plus a few extra reserve dates for unplanned business. Unless the Council were to establish additional ‘themed’ Scrutiny Committees (e.g Economic Scrutiny; Community Scrutiny; Environmental Scrutiny) time is short and it is essential that good use of time takes place and that the important issues take priority over general ‘for information only’ issues. 2.4 Task and finish groups are available to the Committee, but this current group is only the second such group since 2005. Managing a growing scrutiny work load may only be achieved if, as well as improved processes, we also consider more frequent use of task and finish groups. This would require support from the Democratic Services Team which is currently only 2.5 FTE staff, so there may well be resource pressure that will need to be resolved. The appointment of a new team leader in October / November this year is an opportunity to take this issue on board and the introduction of new committee management software will help with these issues, but positive action by Scrutiny Committee members will also be required. 2.5 Any increased use of task and finish groups will need to run alongside any policy working parties established by Cabinet. They should not duplicate work. 3. Prioritising work – how do we agree what to look at? 3.1 The Committee is responsible for setting it’s own programme. Requests may be made to the Committee to consider items, either from the Council, Cabinet, other committees, officers or individual Members. It is for the Committee to determine when and how it should deal with these requests. The committee is in control of the work programme but we need an objective way of agreeing what to look at and to determine any priority issues. 3.2 The current work programme template gives some guidance but is confusing to complete and is ignored by most councillors and the committee itself. When used, it is rarely completed in full. This is a missed opportunity. 3.3 To meet the objective of simplicity, clarity and appropriateness, a simple template should prompt a description of:- • What is being looked at - A description of exactly what is being considered and who will be presenting it / responsible for the report(s) • How it will be looked at - What process will be used - presentation, report, external witness/participant, any consultation feedback, timetable for activity (single or multiple meetings) • Why are we looking at it - Why is the issue important? Is it urgent? Is it of public concern? Is there a significant impact on the District? How the issue links to the confirmed priorities and policies of the council and the Corporate Plan / Annual action Plans. • What outputs and outcomes can be expected - What is the target result of the overall task. • Resources required - Are there any resource requirements? - Officer time, research, site visits, witness expenses. 3.4 Members have already commented on suggested improvements to the existing template and using this as a starting point, new template headings are proposed in Fig 1. (attached) This template should be used by the Committee to structure the work programme and to inform anyone requesting an agenda item, of the necessary information required before it can be considered by the committee administrator and the Chair via the pre agenda meeting. Consistent and strict adherence should be the norm. No completed template - no agenda slot. The template can also be used quickly during Scrutiny Committee meetings as an ‘aide memoir’ / prompt to confirm whether a request from the meeting for further work or new work is actually a priority. This would be a role for the Chair quickly consulting with the Committee Administrator before any further action is agreed. Completing the template should help the proposer to shape their thoughts as to why the issue may need to go to Scrutiny. In some cases it will become clear that there is a better way of dealing with the issue. Making the template practical and useful will help ensure its proper use and accompanying guidance notes can assist with completion. There also needs to be clear links to the new report template to avoid confusion over use of language / terms etc. Much of the Scrutiny Committee agenda consists of cyclical reports which have the ability to clog the system. Such reports should be time limited and only reinstated if something changes. Six monthly or annual reports can become excessive over time, leading ultimately, to limited space being available in committee meetings for new issues. There is evidence that cyclical reports and regular “update” reports have been choking the work programme for some time. Unless the matter is very important, some update reports could be incorporated into the Overview and Scrutiny Update item on the agenda, which is primarily for information only. In addition, alternative means of reviewing or informing on these subjects should be considered, for example, via officer ‘briefing notes1’ issued outside the meeting agenda process. Where outside bodies request a presentation to Scrutiny the same rules should apply and use of the work programming template will be required. 4. 1 Sequencing/scheduling of meetings A standardized simple briefing note format could be used across the Council to share information via the Intranet system. Linked to any new report format it could improve consistency of approach and use of terminology and increase understanding and involvement in key issues across all Members (and officers). 4.1 The various committees and decision making processes of the Council are laid down in the Constitution. While responsibilities are clear, some areas of process can be interpreted in several ways. One issue where this occurs is the sequencing of meetings and the challenge to establish a workable efficient programme of meetings in a crowded meeting calendar. The ‘post decision’ role of Scrutiny obviously needs to follow a Cabinet decision or recommendation and this is usually expected to take place before the next full council meeting, often within a few weeks (and in some cases, days). Comments / recommendations from Scrutiny are referred to Council to be considered alongside the recommendation from Cabinet. 4.2 While the Council Chamber is theoretically the centre of the democratic process at the local level, in reality it is often not the best place to have detailed discussion and to receive essential contributions from officers or other speakers. If Scrutiny has made detailed comments on an item referred from Cabinet it would be better if they could be formally considered by Cabinet before the issue is put to Council. This would mean missing a cycle to allow the Cabinet agenda to consider feedback from Scrutiny. This is not essential on all issues and in some cases urgency will require a swift route through Cabinet and Scrutiny to Council. The new executive arrangements established in the Local Government Act 2000 were partly to speed up the decision making process, but they also expected full and proper engagement of the scrutiny process. This expectation includes timely involvement. What is proposed by the Task and Finish Group, is that, wherever possible, when Cabinet wishes to receive Scrutiny views on a proposal/ decision it should allow sufficient time in the process to receive comments back to the following Cabinet meeting before referring recommendations to Council or making the decision itself. Fig 2 (attached at page) shows the existing process and the suggested new arrangement. This preferred action should be the default situation for all major items/issues and wherever possible or practical, in all other cases. If Cabinet is unwilling or unable to refer matters in this way it will still be able to take the decision and Scrutiny will need to consider what if any action it wishes to take. Some items will not require further involvement while others may need a response or, where appropriate, be called in, if it is a Cabinet decision and sufficient grounds are evident. Some of the positive and negative aspects of each way of managing decisions is shown below. Positive points of existing system Negative points of existing system Speedy decision making Often little time for Cabinet to consider feed back from Scrutiny Achievable within existing approach to committee timetable Council receives last minute papers / updates giving little time for Members to consider Restricted debate at Council due to limited time allocation to each Member. Little time for partner or public input to the process Positive points of existing system Negative points of existing system NNDC possibly open to challenge over decision making processes Positive points of proposed system Time for Cabinet to consider Scrutiny feedback before decision is taken/finalised Negative points of proposed system Slower decision making (but urgent issues can still be dealt with) Better working relationship between Cabinet May be seen as Scrutiny ‘vetting’ Cabinet and Scrutiny and less likelihood of call ins proposals - a negative view rather than positive enhancement Council receives worked up Potentially more complicated if badly introduced recommendations and more informed debate at meetings - reduced number of late papers or amendments. More realistic timescale to consult partners/ Requires buy in from officers to plan /deliver work public where appropriate well in advance of decision dates. Not always possible if reliant on external factors. For this re-scheduling proposal to work it will be necessary to improve forward planning of Cabinet business. Some items will always be urgent and will have to be dealt with in the most appropriate way and any proposals from the Task and Finish Group are not intended to inhibit that. What could be expected is better use of the Council’s Forward Plan process, giving earlier warning of key and important decisions.2. Where the need for decisions are known well in advance, officers and portfolio holders should aim to present papers to Cabinet/committees early enough to allow a two cycle decision period as in Fig 2. (attached at page). The pre agenda planning process will also need to take this into account. If we can build space into the programme, Scrutiny and Cabinet could work better together and input from Scrutiny members could then be properly considered before decisions are finalised. The overall aim is to help secure better informed decision making and greater elected member involvement in important decisions. This is not a political issue, rather one of ensuring that Scrutiny and Members generally have a meaningful role in important decisions, even if it is simply that they are consulted and informed properly and in a timely fashion. The whole issue of the number of scrutiny meetings and the ability to get through business also needs to be considered. It appears difficult to slot in any more meetings, but it may be worth considering longer meetings when agendas are heavy. All day meetings with proper breaks can be productive. 2 The requirements for, and use of the Forward Plan are laid down in legislation and the Council Constitution, but do not appear to currently feature strongly in the work planning of the Council. The Task and Finish Group recommendations to the Scrutiny Committee aim to offer an integrated proposal that deals with all the related matters templates, meeting schedules, use of task and finish groups, report style, use of witnesses and number of meetings. The following issues complete this range of tasks. 5. 5.1 Report Format – Understanding what we are being told Part of improving the efficiency and effectiveness of the scrutiny function (and any committee) is access to good quality information provided in clear easy to understand formats. This can be achieved in several ways, but the main way should be through well written committee reports and background papers/ appendices. The Council has used a report template for some time, but there is some evidence that at best this appeared to be interpreted in different ways and at worse, largely ignored. A new report template has been designed and has being launched . This is a considerable improvement but will need fine tuning to accommodate any agreed outcomes from these proposals. There are also several additional items that could also be included in the main report document including what consultation has taken place prior to, and informing the recommendations and, for Executive decisions by Cabinet, what alternative courses of action/recommendations have been considered during the process. This second point has recently been introduced following changes in legislation. A suggested updated template is attached as Appendix A. This should be refined and implemented by the new Business Manager (Democratic and Corporate Services) for use as soon as possible. 5.2 What will be essential for success, is absolute compliance with any agreed template. Report authors will need to use the template properly if they expect reports to get on the agenda. The template design includes a tick box approach for some elements, but a tick box mentality cannot be tolerated for the overall template. Training should help ensure the template is seen as an aid to structuring any report and proper consideration of each of the elements will be required. 5.3 The use of complex jargon and badly referenced information should not be tolerated. A glossary of terms and use of footnotes should be encouraged for technical issues. Listing background papers used to draft the report will help the reader to understand the issues and context better and hence they can contribute to the debate and any decision making on an informed basis. The use of plain English in reports should be a basic requirement across the council with any necessary training as required. The Corporate Communications Team can also play a useful role in helping ensure a plain English approach to report writing and involvement in the committee pre agenda stage may be appropriate. 5.4 The introduction of the new template was the subject of a low priority external council audit recommendation. There is currently limited evidence that it is being used properly across the organisation. This issue needs to be reviewed quickly as part of the introduction of any improvements agreed by the Scrutiny Committee or as part of the programme of corporate changes being managed by the Corporate Leadership Team and should be progressed by the Business Manager - Democratic and Corporate Services when appointed shortly. 6. Witness Protocol 6.1 Involving witnesses/visiting speakers, whether as individual officers, outside organisations or the public, in the scrutiny process is vitally important. To aid that process, there is a need for a witness protocol for both members of the Committee and potential witnesses. While officers can be expected to be relatively comfortable in meeting and working with Members, the same cannot always be said of visitors. We need simple guidance to help Members get the best out of witnesses and to help visitors understand what will happen and how they play a role in the process. 6.2 The overall objective of the Task and Finish Group is to bring about improvements to how the scrutiny process works and how it can contribute to better services and outcomes for the communities in North Norfolk. The witness protocol aims to reflect that objective and give easy to understand guidance to councillors and to encourage attendance and worthwhile contributions from visitors. One issue is the use of the term ‘witness’ and the committee may wish to consider if an alternative term may be more useful in explaining the role and easing the concern or confusion of some attendees when asked to attend the Committee. Suggestions have included - ‘Visiting participants’, ‘participants’, ‘visitors’ and ‘speakers’. The draft protocols have been updated and are presented in Appendix B for approval. It includes a separate section providing guidance for Scrutiny councillors to help get the best input out of witnesses/participants/visitors. This is for internal council use only. 7. Committee meetings off site 7.1 In principle Members have always agreed to meeting off site, particularly in community venues, although it has never happened. Using the Council Chamber is more convenient for officers and most Members, but that is not a good enough reason for it to always be the case. A few years ago the Committee Room was used for Scrutiny, but it was made clear that the Council Chamber was preferred, mainly due to acoustic issues. 7.2 There are occasions when meeting off site would be beneficial whether in a community building or at a particular partner venue. These should be considered when appropriate and used to help demonstrate that the Council is doing all it can to understand and appreciate often very detailed issues and to meet with key people in their locality or at their base to help that process. This approach is worth exploring further and it is recommended to the Committee should run a pilot project/meeting during the 2013/14 year should a suitable subject and venue arise. There would be a resource implication (room hire, sound system etc) but this should be relatively minor (estimate £500). 8. Annual Review These changes to how Scrutiny operates will make it far easier to carry out an annual review that should seek to confirm:- • The Scrutiny Committee has examined and considered the important issues. • That the views of the Committee have been properly considered within the decision making process of the council. • That the council has a consistent and quality approach to providing information to elected members in a timely manner that can help inform decision making. • That the council involves outside bodies in the scrutiny process in productive and sensitive ways. • But perhaps most important of all that the Scrutiny system is adding real value to local government in North Norfolk and in the services provided for residents. The annual review process will consider any improvements required to ensure the Committee continues to carry out its role both effectively and efficiently. 9. Consultation on Task and Finish Group Proposals The recommendations from the Task and Finish Group are likely to have significant implications for the management of council decisions. An outline of the draft proposals was provided to group leaders and the Chief Executive for comment. Feed back from this exercise has been incorporated into the final draft report. Proposals and recommendations are now presented to the Scrutiny Committee for consideration and, if necessary, recommendations referred on to the Corporate leadership Team and Full Council. 10. Resource Implication The proposed changes have little if any resource implication other than a commitment of officer time to establish new procedures and to find space in the planned decision making programme to introduce earlier information and recommendations to committees. Once implemented to new timetables, the effort to operate the new procedures is no more onerous than existing. In fact in several cases it is suggested it will be easier - e.g new report format. The Council is also introducing a new electronic decision management system (Modern Gov) that will make procedures easier. The only area where there would be a potential resource issue is over increasing the number of meetings whether of Scrutiny Committee meetings or task and finish groups. This will need to be considered in the budget process for 2013/14. 11. Financial implications and Risks The recommendations in this report have no direct budget implications other than a possible impact on staff time should the number of Scrutiny meetings or use of task and finish groups increase significantly. If meetings off site were also to become a regular feature of the Committee programme, some budget provision should be made (£500 for 2013 – 14 pilot scheme). It is therefore recommended that the operating budget for the Scrutiny Committee be reviewed to accommodate these issues as part of the 2013/14 budget process 12. Sustainability Scrutiny is an important part of the planning and decision making process of the council which in turn is in place to help deliver the agreed priorities and policies of the council. Collectively these policies help deliver a sustainable approach to meeting community needs in North Norfolk. Economic, environmental and social objectives can be achieved in effective and efficient ways through clear transparent decision making and proper engagement of partner organisations. An effective scrutiny process will assist in that process. 13. Equality and Diversity These proposals aim to improve the scrutiny process by making it more accessible and transparent for, councillors, officers, partner organisations and the public and will have a positive impact on equality and diversity issues. 14. Section 17 Crime and disorder considerations There are no direct consequences from these proposals or recommendations