Agenda Item___4___ OVERVIEW AND SCRUTINY Minutes of a meeting of the Overview and Scrutiny Committee held on 22 June 2011 in the Council Chamber, Council Offices, Holt Road, Cromer at 9.30 am. Members Present: Committee: Mr E Seward (Chairman) Mr R Reynolds Mr B Smith Mr R Smith Mr P Terrington Mr G Williams Mrs A Claussen-Reynolds Mrs A Green Mr B Jarvis Mr P W Moore Mr J H Perry-Warnes Officers in Attendance: Members in Attendance: 1 The Financial Services Manager (for Item 11), the Technical Accountant (for item 12), the Deputy Chief Executive (for item 13) The Environmental Health Manager (for items 14 and 15), The Strategic Director – Environment (for item 16) and the Democratic Services Team Leader. Mr G Jones, Mrs A Moore, Mrs B McGoun, Mr W J Northam, Mr R Price INTRODUCTION TO OVERVIEW AND SCRUTINY The Democratic Services Team Leader gave a brief introduction to Overview and Scrutiny. She outlined the legislative functions of the Committee and stressed the different working style compared to other committees. The main training session was scheduled to take place in September 2011. A Member asked for further information on the Councillor Call for Action. The Chairman replied that it was a cumbersome process and should only be used if all other means to resolve an issue had been exhausted. 2 APOLOGIES FOR ABSENCE Apologies were received from Mr R Wright 3 SUBSTITUTES Mr R Price for Mr R Wright 3 PUBLIC QUESTIONS None received. Overview and Scrutiny Committee 1 22 June 2011 4 MINUTES The Minutes of the meeting held on 05 April 2011 were signed as a correct record. 5 ITEMS OF URGENT BUSINESS None received 6 7 DECLARATIONS OF INTEREST Member(s) Mr R Price Minute No. 9 Item The Forward Plan Mr R Price 13 Debt Recovery 2010-11 Interest Personal – is a member of the Coastal Management Board Personal - owns properties for holiday letting PETITIONS FROM MEMBERS OF THE PUBLIC None received 8 CONSIDERATION OF ANY MATTER REFERRED TO THE COMMITTEE BY A MEMBER None received. The Democratic Services Team Leader agreed to provide further information to all Members on this item via the Members’ Bulletin. 9 THE FORWARD PLAN The Committee discussed the Forward Plan and its Work Programme: a) A Member commented on the lack of detail within the Forward Plan. The Democratic Services Team Leader replied that it could be difficult to get the relevant information from Officers to compile the Plan and that it may be useful for all Members to receive the ‘Management of Council Business’ matrix in future to keep them informed of reports to the various committees. b) It was suggested that the Committee could look at the production of the Forward Plan and the items on it as part of the work programme. The Chairman replied that this could be considered at the training session in September. 10 NOMINATION OF A REPRESENTATIVE TO THE NORFOLK HEALTH OVERVIEW AND SCRUTINY COMMITTEE The Committee could not agree on a nomination for a representative to the Norfolk Health Overview and Scrutiny Committee. A Member suggested that the Leader should select a nominee with relevant experience and knowledge for the role and notify the Chairman. The Democratic Services Team leader reminded the Committee that the nomination would be ratified by Full Council on 28 June. Overview and Scrutiny Committee 2 22 June 2011 AGREED To delegate to the Leader the nomination of a representative to the Norfolk Health Overview and Scrutiny Committee. 11 2010/11 OUTTURN REPORT The report presented the outturn position for 2010/11 for both the general fund revenue account and capital programme. It included details of where contributions had been made to earmarked reserves for future spending commitments. The Financial Services Manager explained that the report and the accompanying appendices were very detailed due to the prescriptive nature of Local Government Finance. The Outturn position reported would be used to produce the statutory Statement of Accounts for 2010/11. Members discussed the report: A concern was raised regarding the issue of slippage within the affordable housing programme. The Member felt that there may be a systemic problem within the section that needed to be looked at and he suggested that the Overview and Scrutiny Committee could examine the way housing projections and plans were produced and then carried out. A comparison with other local authorities could prove useful. The Chairman responded that it would be considered as a topic for the committee work programme. The Financial Services Manager added that some of the projected underspend within housing had been flagged up and she was still in the process of working with service managers to identify whether there were ongoing savings or if they had already been factored into the 2011/12 budget. Several Members agreed with the concerns raised regarding slippage in the affordable housing programme. The Chairman said that he felt it was a housing issue rather than a financial one. Concern was also expressed that Victory Housing might be selling properties to the private sector. RESOLVED TO RECOMMEND to Full Council a) The final accounts position for the general fund revenue account for 2010/11; b) The transfers to and from reserves as detailed in the report; c) The transfer of the surplus of £328,111 for the year to the general reserve; d) The financing of the 2010/11 capital programme as detailed within the report; e) The balance on the general reserve of £1,328,018 at 31 March 2011; f) The updated capital programme for 2011/12 to 2012/13 and the associated financing of the schemes as outlined within the report and detailed at Appendix I to the report. It was further RESOLVED To request a report on slippage within the Affordable Housing programme for the next meeting 12 ANNUAL TREASURY MANAGEMENT REPORT FOR 2010/11 The report set out the Treasury Management activities undertaken during 2010/11 compared with the Council’s Treasury Management strategy for the year. Treasury activities for the year had been carried out in accordance with the CIPFA Code. The Technical Accountant explained that the Council’s priority was security and liquidity rather than the rate of interest received on investments. Overview and Scrutiny Committee 3 22 June 2011 Members discussed the report: a) A request was made for the Council’s treasury advisors, Arlingclose to give a presentation to Members as they had done in previous years. The Technical Accountant replied that he was organising this for all Members. It was agreed that Members would notify the Democratic Services Team Leader if there were any specific areas they would like to see covered. b) A Member asked whether the Council had considered investing in commercial property within the district’s town centres to boost regeneration. The Technical Accountant said that investing in property funds had been considered previously but not individual properties. Another Member added that the Council owned several commercial properties across the district which generated a rental income and created local employment. The Chairman suggested that it might be useful for the committee to receive a report on the Council’s property assets and investments at a future meeting. c) The issue of investment in counterparts was raised. A Member asked whether the Council had considered investing in Building Societies. The Technical Accountant replied that the Council has, among other measures, a minimum credit rating when selecting suitable investment counterparties and that only one building society, the Nationwide met this minimum rating. Agreed To receive a report on the Council’s property assets and investments RECOMMENDED to Full Council that 1. The Treasury Management Annual Report for 2010/11 is approved. 2. The maximum period of investment for non-UK banks is reduced from 2 years to a maximum of 1 year. 13 DEBT RECOVERY 2010-2011 This was an annual report which detailed the Council’s collection performance and debt management arrangements for 2010/11. The report included a summary of debts written off in each debt area showing the reasons for write-offs and values, collection performance for Council Tax and non-domestic rates, level of arrears, outstanding and the level of provision for bad and doubtful debts. The Portfolio Holder – Financial Services presented the report and said that the Council had again achieved good collection rates on both council tax and business rates. The collection for council tax was 98.6%, the third highest in Norfolk and above the Council’s target figure for 2010/11. Good collection rates were supported by maximising the number of payers who pay by direct debit The Council currently had 77.74% on direct debit. The business rates collection for 2010/11 was 99.1%, the second highest in Norfolk. The Council currently gave 2,587 (just over 44% of our business rated properties) small business rate relief. Members discussed the report: a) A Member queried the level of business rate relief for village halls. He felt that some small villages were charged disproportionately particularly as there were often no other facilities within the village. The Deputy Chief Executive replied that the policy on discretionary relief had been reviewed in 2010. Overview and Scrutiny Committee 4 22 June 2011 b) The issue of council tax rebates for holiday lettings was raised. A Member felt that a rebate in council tax for some holiday lettings could be better applied elsewhere. The Deputy Chief Executive replied that only those holiday lets that paid business rates received a council tax rebate. Discounts for council tax were only available where seasonal prohibitions were in place. c) The Chairman asked about the reduction in the empty property relief threshold for business properties and whether it encouraged landlords to leave properties empty. The Deputy Chief Executive responded that it was too early to tell and the Council had limited the empty rate charge to six months to try and ensure that didn’t happen. d) A Member asked whether Victory Housing received a dispensation for their empty properties. The Deputy Chief Executive said that council tax was payable on empty properties except for the first six months. e) It was acknowledged that although there was no longer a requirement for performance indicators to be produced, they provided a useful comparison with other local authorities. The Deputy Chief Executive agreed. The current practice was to contact other Councils and request their performance figures. Agreed 1) To continue to receive performance indicators and comparison data for debt recovery 2) To approve the annual report giving details of the Council’s write-offs in accordance with the Council’s Debt write-off policy and performance in relation to revenues collection 3) To approve the revised Corporate Debt Management and Recovery Policy RECOMMENDED That future debt recovery reports contain relevant data from other District Councils in Norfolk on debt recovery rates. 14 BUSINESS CONTINUITY UPDATE The Environmental Health Manager updated the committee on the current situation regarding emergency planning and business continuity. There had been little progress made in taking business continuity issues forward due to the vacancy of the Civil Contingency Manager post. Discussions had been ongoing for some time to investigate shared service arrangements with Norfolk County Council and other districts. Following withdrawal of funding for the joint posts by the County Council, it had been decided that North Norfolk District Council (NNDC) would continue to work in collaboration with other councils but would not join a shared service. Recruitment for the Civil Contingencies Manager post was therefore now progressing. It would be a priority of the new manager to re-establish the Business Continuity Working Group (BCWG) at the Council. The reciprocal ICT service agreement between the Council and Victory Housing to allow IT provision in the event of a major disruptive event had been completed. Notice had now been given to Norfolk Fire Service to cancel the previous arrangement with them. The provision of a separate BT switch providing 4 telephone lines within an emergency control room in the Committee Room had also been cancelled. The Multi-Agency Flood Plan had been revised but was subject to review by the Norfolk Resilience Forum. Overview and Scrutiny Committee 5 22 June 2011 There had been a successful test of plans associated with major flooding in March 2011. This had provided flood wardens and residents with assurance that plans were adequate. Members discussed the update: a) A Member asked how the Council had dealt with the recent failure of the phone system. The Environmental Health Manager replied that a lot of staff had relied on their mobile phones. General calls were re-routed to two lines at the Fakenham office to maintain a flow of information. In response to a further question regarding notifying the public to the loss of phone lines, he said that the system had gone down overnight and arrangements had been put in place as soon as possible. b) The issue of using radios during a flood exercise was raised. The Environmental Health Manager said they were not issued as standard. Walkie-talkies had been provided but the range had proved too limited. Flood wardens in Wells had purchased their own radios and the systems they had in place had worked well during the recent exercise. In other areas there was an established line of communication flow and police officers used their radios when necessary. c) A Member asked whether the Senior Flood Wardens Liaison Group reported regularly to the Coastal Issues Forum. The Environmental Health Manager said that Tony Aberdein attended both meetings and reported back to each accordingly. d) A concern was raised regarding community resilience and how small communities would cope with a disruptive event whilst evacuation measures were being put in place. The Environmental Health Manager said that several Environmental Health officers had been trained to bronze (at the scene) or silver (tactical) level, so there was some degree of resilience in place. The Chairman added that it might be useful for a member of the Overview and Scrutiny Committee to attend meetings of the BCWG. e) A Member asked if the Council would receive any of the £1m fine levied on Shell following the Bacton gas explosion. The Strategic Director – Environment explained that this would go to central funds. He said that the Council would only receive funding if a disaster was ongoing, when the Bellwin Scheme would come into effect. 15 GYPSY AND TRAVELLER SITES UPDATE The Environmental Health Manager provided an update on the use of the Temporary Stopping Places at Cromer and Fakenham from the date of opening until 31st March 2011. The most important feature of this provision was to enable the Council to move travellers from unauthorised encampments and officers have already had success in this regard. Use of the Cromer site had been limited, with some groups preferring to use the site at Fakenham. It was clear that the management of the sites was problematical due to the lack of ability to control who occupied the site and, in the case of Fakenham the remoteness from the office. An additional problem was the low level of contributions collected. Officers sought contributions at a similar level to those collected by the County Council – typically £10 per week per van but this was often difficult to collect due to people not being present on site during officer visit times. In future the level of contributions collected from occupants would be increased but officers would use their discretion where it appeared that the level of contribution would result in the relocation to an unauthorised encampment. Overview and Scrutiny Committee 6 22 June 2011 Members discussed the update: a) A Member asked if it was worth looking at how other Counties managed their sites for solutions to the some of the problems. The Environmental Health Manager replied that he had looked at the charges levied by other local authorities but there were not many other Temporary Stopping Places to make a comparison with. Many authorities tried to limit staying times to 3 weeks maximum and several did not charge at all. b) The issue of anti-social behaviour was raised and whether any consideration had been given as to how to manage it. The Environmental Health Manager said that tyre burning would be dealt with via the criminal process. Issues regarding toilet use were more complex and often rooted in cultural beliefs. The sites had been designed to try and keep waste within the boundaries. Any waste dumped on adjacent farmland would be cleaned up and the costs passed on to the travellers responsible. c) A Member queried the length of time travellers were allowed to stay at the Temporary Stopping Places and how quickly they could return once they had left. The Environmental Health Manager replied that legally it was hard to enforce a defined time limit. It was intended that they would be assessed on an individual basis – particularly if the alternative was an unauthorised encampment nearby. d) The frequency of police visits was raised. The Environmental Health Manager said that they would only visit when necessary and that the level of crime within the travelling community was not always higher than that of the settled community. The Chairman asked the Committee whether they wished to continue receiving an annual update on the Gypsy and Traveller sites or whether they would prefer them more frequently. The Environmental Health Manager said that six monthly updates should be timed to coincide with budget updates. Agreed 1. To receive an update on Gypsy and Traveller sites every six months 2. That the next update would include the allocation of Capital Grant expenditure on the sites and the underuse of the Cromer site 16 REVIEW OF SURVEILLANCE POLICIES The report provided an update on the two policies required by the Regulation of Investigatory Powers Act 2000 (RIPA). A number of minor amendments were required to comply with statutory guidance issued over the previous year and the transfer of responsibility from the Monitoring Officer to the Strategic Director – Environment. The new policy would be presented to Full Council in towards the end of 2011. An external Audit had been carried out by the Office of Surveillance Commissioners. This was satisfactory with no issues to be resolved. The Strategic Director – Environment outlined the two authorisations that had taken place since April 2010. One involved fly-tipping and the other an alleged illegal tattooist. Both had been lawfully undertaken. Members discussed the report: a) The Chairman asked for a clarification of the differences between the two policies. The Strategic Director – Environment said that Appendix 2 referred specifically to gathering communications data – as required by the Act. The Chairman suggested that the final version of the policies could come back to the Committee for prescrutiny before going before Full Council. Overview and Scrutiny Committee 7 22 June 2011 b) A Member asked how quickly the Council could react to a problem and implement the use of surveillance. The Strategic Director – Environment said that proportionality was paramount. Surveillance would only be used if absolutely necessary. Once the decision was made the authorisation was given immediately and surveillance undertaken. The results however, could take weeks to recover. c) The Chairman asked whether the Council had received any complaints regarding the use of surveillance. The Strategic Director – Environment replied that concerns had been raised regarding the use of fixed CCTV cameras and intrusion into their hotel room. This had been checked and was not the case. He added that the Police could use ‘overt’ CCTV cameras for covert surveillance but only with the Authorisation of the District Council. d) A Member asked how long the Council retained CCTV footage for. The Strategic Director – Environment said that it was a matter of weeks but that he would check and confirm this after the meeting. Agreed To receive a report on the final version of the surveillance policies for pre-scrutiny by the Committee 17 OVERVIEW AND SCRUTINY UPDATE The Committee discussed the work programme and agreed on the following: a) Domestic Violence would be removed from the Work Programme as there was no longer a member of staff in place to report on it. b) A report on the Waste Contract would be received at the next meeting of the Committee. The Chairman requested that it included waste collection, street cleaning, public conveniences, bottle banks and grounds maintenance c) Pest control and animal control would be covered by one report to be presented at the September meeting of the Committee. d) An update on the Active Communities restructure would come to the next meeting of the Committee. e) A report on the role of Local Area Partnerships should come before the Committee as soon as possible. The Democratic Services Team Leader said that there was a report on this being prepared for Cabinet. She would ask if it could come to the Overview and Scrutiny Committee too. f) Coastal issues would be considered as a future topic for scrutiny. The Chairman added that focus of the Council post-Pathfinder was something that could be considered. g) Affordable Housing was a priority and a report should come to the Committee as soon as possible. It was suggested that Victory Housing should be invited to attend to answer Members’ questions. The meeting concluded at 1.15pm _________________________ Chairman Overview and Scrutiny Committee 8 22 June 2011