Business and Skills Coordinator (Post 2171) - grade 7
Service Area
Economic and Community Development
Manager/Team Leader
Economic Growth Manager
Direct reports
N/A
Total Managed
N/A
Purpose of the Role
 To help businesses maintain a skilled workforce by helping local school-leavers to be better
equipped for the workplace.
 To research the emerging skills needs of the area and develop and deliver initiatives that will
help bridge the gap between local skills requirements and education/ training provision.
 To engage with local businesses, schools and other skills providers to develop mutually
supportive initiatives, systems and networks.
 To work with relevant external agencies (e.g. the Department of Work and Pensions, the
Careers and Enterprise Company, Norfolk County Council, New Anglia LEP etc.),
encouraging engagement and delivery of relevant initiatives in North Norfolk.
 To encourage the take-up amongst schools and colleges of best practice in careers advice,
business liaison, work experience etc.
 To engage with the Apprenticeships Norfolk Network (and other relevant organisations) to
engage businesses, schools and individuals in emerging initiatives.
Principle Activities / Objectives
1) To research the needs and opportunities for local skills development and formulate new
approaches to addressing them, working closely with local business networks and taking
referrals from the Business Development Officer, New Anglia Growth Hub and others, as
appropriate.
2) Develop and maintain a close working relationship with the District’s education providers,
businesses and delivery partner organisations such as the Local Enterprise Partnership,
DWP, Careers and Enterprise Company and County Council.
3) Engage with partner organisations in the design, delivery and local implementation of
new initiatives (such as the New Anglia Common Enterprise Framework).
4) Provide a lead role in developing and promoting best practice amongst relevant
education providers in the support given to young people with careers advice, work
experience, business engagement and providing STEM awareness – ensuring local skills
needs are well represented.
5) Lead on the development and delivery of initiatives that will improve the results of the
‘outcome indicators’ at a District level as proposed by the Careers and Enterprise
Company and / or equivalent organisations.
6) Facilitate lasting and
District (and outside
careers (such as but
(particularly those in
North Norfolk.
effective links between businesses and education providers in the
if necessary) to create opportunities for direct routes into work/
not limited to work experience), development of high growth skills
the STEM sectors) and apprenticeships for the young people of
7) Act as the lead officer in interpreting national Government policies in relation to the
apprenticeship programme and ensure that businesses are aware of and maximise the
opportunities from the roll out of the apprenticeship reforms. To include:
a. Develop and maintain an appropriate method of disseminating information in
relation to apprenticeships, careers guidance, work experience etc. to businesses
and provide support to organisations wishing to act upon the information.
b. Take a lead on advising businesses of the opportunities for the recruitment and
training of apprentices, ensuring that the apprenticeship levy is maximised in the
District once it comes into effect.
8) Identify and work with other partners who will deliver training initiatives for young people
to improve their skills in interview techniques, CV building, customer service skills and
other skills that make them ‘work ready’.
9) To represent the Council, and the needs of local businesses within the Apprenticeships
Norfolk Network, and other similar partnerships / external bodies where this ‘adds value’
with the aim of co-designing and delivering strategic initiatives to ensure a greater take
up of apprenticeships in the District.
10) Work with local businesses to help fill job opportunities, particularly those within the
STEM (Science, Technology, Engineering and Mathematics) and care sectors.
11) Represent the Council at relevant internal and external education, STEM and
apprenticeship network meetings, partnerships and other fora, as appropriate.
12) Develop and maintain an evaluation framework so the Council can record, measure and
report on the impact and outcome of interventions with enterprises and education
providers.
13) To take responsibility for your own Health and Safety at work and that of others who may
be affected by your actions.
14) Any other work required and as directed within the confines of the existing grading and
post.
Job Title: Business and Skills Support Officer (Post 2171)
Essential Desirable How
Identified
Experience/
Experience and knowledge of

Knowledge
App Form*/Int
economic development, skills
and enterprise initiatives
Demonstrates knowledge and
experience of the national and

App Form*/Int
local growth policy context and
its influences
Experience of developing and
building partnerships with a

App Form*/Int
range of private and public
sector stakeholders
Demonstrates the ability to
translate complex information

App Form*/Int
into practical programmes of
support.
A good understanding of the

App Form*/Int
education and apprenticeship
systems
Able to understand, interpret
and present policy and

App Form*/Int
regulatory information to
multiple partners/ audiences
Knowledge of regulatory and

App Form*/Int
policy processes and initiatives
Experience of working in Local

App Form*/Int
Government
Qualifications Qualified to degree level or
equivalent in an appropriate
subject.
PRINCE2 qualified (or
equivalent)
Qualified to drive
Training
Microsoft office (Including MS
word, excel, access and
PowerPoint)

App Form



App
Form*/Interview
App Form
App Form
*In order to assess this from the application form we require you to provide an example
Essential
Skills
Excellent written and verbal
communication skills
Project management skills
To be able to implement and
maintain effective evaluation
and reporting mechanisms
Able to develop productive
working relationships at all
levels
Good analytical skills
Can understand, interpret and
convey complex regulation and
policy information
Tact and diplomacy in dealing
with the Public and
Stakeholders and a high degree
of political acumen
Good numeracy skills
Good IT skills



Positive and proactive attitude
Able to work with other
disciplines
Able to work unsupervised.
Personal
Circumstances
How
Identified
App
Form*/Inter
view
App
Form*/Inter
view
App
Form*/Inter
view
App
Form*/Inter
view


App
Form*/Inter
view

App
Form*/Inter
view

App
Form*/Inter
view

App
Form*/Inter
view

App Form
Awareness of Political situations
in which problems arise.
Aptitude and
Disposition
Desirable




App
Form*/Inter
view
Interview
App
Form*/Inter
view
App
Form*/Inter
view
Self-motivated

Demonstrates good listening
and negotiating skills

Interview

Application
Form*
Able to work outside normal
office hours
Interview
*In order to assess this from the application form we require you to provide an example
Has the use of personal
transport

Application
Form*
*In order to assess this from the application form we require you to provide an example