Conformity and Interoperability for
AFR Region Type Approval testing for
mobile
Terminals,
Homologation
Procedures And Market Surveillances
Electronic Procedures of type approval for
mobile terminals: Tunisian approch
Presented by: Chammem Abdelkarim
Chammem.abdelkarim@cert.mincom.tn
Plan
1
Introduction
Procedure
2
5
6
2
3
Business Application
4
One Stop Shop Online Services
Statistics
Conclusion
Presented by: Chammem Abdelkarim
Decembre 2015
Plan
1
Introduction
Procedure
2
5
6
3
3
Business Application
4
One Stop Shop Online Services
Statistics
Conclusion
Presented by: Chammem Abdelkarim
Decembre 2015
1- Introduction
Control and examination organisms play a
major role in security of property and of
persons. They are involved in many areas of
control
such
as:
Industrial,
electrical
installations, welding, snap-on apparatus, food
processing
industry,
health,
environment,
building, tourism, information technology.
In this context the One-Stop Shop of
Information Technology and Communication has
been created by decree 2639 on 21 July 2008 in
order to provide administrative authorizations
dealing with import operations and marketing
systems.
4
Presented by: Chammem Abdelkarim
Decembre 2015
Plan
1
Introduction
Procedure
2
5
6
5
3
Business Application
4
One Stop Shop Online Services
Statistics
Conclusion
Presented by: Chammem Abdelkarim
Decembre 2015
2- Procedure
Procedure is an orderly and formal
description of series of operations and instructions
to make the system consistent shared reliable and
credible. It specifies in particular
Different tasks and their modalities of execution,
The respective responsibilities of the different
dealers or operators,
The methods of establishment of the different
documents necessary for administrative, financial,
accounting, operational and technical management,
 Control modalities
system information.
6
at
every
Presented by: Chammem Abdelkarim
stadium
of
the
Decembre 2015
2- Procedure
Written procedures, validated and integrated
in our business applications allows each agent to:
Act with Perfect knowledge of the system,
Process documents according to the pre-defined
conventions easily,
An efficient tool of training for newly recruited,
transferred or appointed provisionally employee,
A written support for the execution of daily’s
agent tasks,
Monitoring tool for internal and external auditors.
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Presented by: Chammem Abdelkarim
Decembre 2015
Plan
1
Introduction
Procedure
2
5
6
8
3
Business Application
4
One Stop Shop Online Services
Statistics
Conclusion
Presented by: Chammem Abdelkarim
Decembre 2015
3- Business Application
The One-Stop Shop has develop a specific business
application in order to:
Computerize and automate approval and
technical control processes,
Ensure the effectiveness and speed of
processing customer requests,
Ensure transparency of approval procedures
and technical control,
Reduce the time required for the clearance of
samples,
Guarantee an adequate service and a better
quality,
Favour communication between colleagues,
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Presented by: Chammem Abdelkarim
Decembre 2015
3- Business Application
 Consultation and regulation
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Presented by: Chammem Abdelkarim
Decembre 2015
3- Business Application
 Statistics and reporting
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Presented by: Chammem Abdelkarim
Decembre 2015
3- Business Application
 Workflow to ensure traceability
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Presented by: Chammem Abdelkarim
Decembre 2015
3- Business Application
 Security
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Presented by: Chammem Abdelkarim
Decembre 2015
3- Business Application
 Backup
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Presented by: Chammem Abdelkarim
Decembre 2015
3- Business Application
 Search module
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Presented by: Chammem Abdelkarim
Decembre 2015
3- Business Application
Modules to be integrated
 Consultation and regulation,
 Statistics and reporting,
 Workflow to ensure traceability,
 Risk management,
 Security,
 Backup,
 Search,
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Presented by: Chammem Abdelkarim
Decembre 2015
Plan
1
Introduction
Procedure
2
5
6
17
3
Business Application
4
One Stop Shop Online Services
Statistics
Conclusion
Presented by: Chammem Abdelkarim
Decembre 2015
4- One-Stop Shop online services
The one-stop shop of technologies of
information and of communication instituted in the
Centre
of
Studies
and
of
Research
of
Telecommunications (CSRT) gives to his customers
and to the various partners (control organism) a
multitude of benefits and of services across client
services, partner and job included at the level of
its site web https://guichetunique-tic.cert.tn.
He assures besides a big suppleness and
simplicity of use for the store of requests client,
their consultation and their coherent.
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Presented by: Chammem Abdelkarim
Decembre 2015
4- One-Stop Shop online services
 Authentification
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Presented by: Chammem Abdelkarim
Decembre 2015
4- One-Stop Shop online services
 Consultation
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Presented by: Chammem Abdelkarim
Decembre 2015
4- One-Stop Shop online services
 Deposit of application
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Presented by: Chammem Abdelkarim
Decembre 2015
Plan
1
Introduction
Procedure
2
5
6
22
3
Business Application
4
One Stop Shop Online Services
Statistics
Conclusion
Presented by: Chammem Abdelkarim
Decembre 2015
5- Statistics
Demandes relatives aux équipements de télécommunication
déposées auprès du GU-Tic par type
Du:01/01/2015 Au: 30/11/2015
Nombre de
demande
14000
13015
12000
10000
100%
8000
5675
6000
3665
4000
44%
28%
1697
2000
697
866
7%
13%
5%
296
2%
0%
0%
0%
16
5
1%
26
72
0
Type de
demande
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Presented by: Chammem Abdelkarim
Decembre 2015
5- Statistics
Nombre de demandes déposées auprès du GU-Tic
Du: 01/01/2015 Au: 30/11/2015
Nombre de
demande
16000
13670
14000
100%
12000
10000
8933
8000
65%
6000
4082
4000
30%
4%
2000
510
145
1%
0
Voie de dépôt de
demande
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Presented by: Chammem Abdelkarim
Decembre 2015
5- Statistics
Delais de traitement des demandes au GU-Tic (Octobre 2015)
Delai (jour)
2
2
2.18
2.5
2
2
1.61
1.5
1
2
2.02
1.42
2.1
1.23
1.47
1.42
0.5
0
Type de demande
Moyenne mensuelle (demande clôturée)
Moyenne des moyennes (demande clôturée)
Objectifs
25
Presented by: Chammem Abdelkarim
Decembre 2015
5- Statistics
Delais de traitement des demandes
au GU-Tic et les différents bureaux (Novembre 2015)
Delai (jour)
10.91
10
10
12
10
10
11.18
10
10
9.01
8
5
6
4
2
10
6.68
5.4
4.86
12.05
4.5
0
Type de demande
Moyenne mensuelle (demande clôturée)
Moyenne des moyennes (demande clôturée)
Objectifs
26
Presented by: Chammem Abdelkarim
Decembre 2015
Plan
1
Introduction
Procedure
2
5
6
27
3
Business Application
4
One Stop Shop Online Services
Statistics
Conclusion
Presented by: Chammem Abdelkarim
Decembre 2015
6- Conclusion
Following a well-written set of procedures helps
employees to learn about and to do many or all
aspects of their jobs independently,
 They are also sets of instructions employees
follow to ensure that they carry out specific tasks
thoroughly and consistently
They are tailored for the organization and the
job, not to a specific employee,
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Presented by: Chammem Abdelkarim
Decembre 2015
6- Conclusion
 By
following procedure, even the newest
employee can learn quickly about how the
organism operates and why,
 Procedures
should be reviewed and updated
periodically to reflect changes.
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Presented by: Chammem Abdelkarim
Decembre 2015
Chammem.abdelkarim@cert.mincom.tn
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Presented by: Chammem Abdelkarim
Decembre 2015