Working time and the minimum wage Regulations covering working hours and minimum wages apply to almost every business. Working time regulations aim to improve health and safety by controlling the hours employees work, while it is illegal to pay less than the minimum wage. This briefing covers: ◆ The rules governing working hours, rest periods, annual leave and night work under the working time regulations. ◆ The minimum wage. ◆ How to keep your paperwork in order. ◆ How the regulations are enforced. The working week Central to the working time regulations is the worker’s statutory right to a maximum average working week of 48 hours. A Hours worked are averaged out over a 17-week ‘reference period’. ◆ If the workers agree, the average can be calculated over successive 17-week periods, rather than on a rolling basis. ◆ For some special cases, the reference period is 26 weeks. ◆ The reference period may be extended to up to 52 weeks by agreement (eg where work fluctuates over the year). ◆ The average must be calculated in a way which takes into account periods of leave, sickness and so on. For example, a worker who has been on holiday for half of a 17week period cannot be forced to work 96 hours a week for the remainder. ◆ For workers who have been employed for less than 17 weeks, the average is calculated from the time the worker started employment. B Working hours include any time when the worker is at the employer’s disposal and is expected to carry out activities for the employer. ◆ Work-related training is counted as part of the working week. ◆ Travel time to and from work is not counted as working hours (but travel as part of the employee’s duties is). ◆ Lunch breaks are not working hours (but a working lunch is). ◆ Being on standby to be called out, if the employee is at the place of work, is counted as working hours. If the employee is on call but free to pursue disapply the limit. Pressuring workers to agree to disapply the limit (eg by making it clear that only ‘hard workers’ will be promoted) is a breach of the regulations. leisure activities, it is not counted as working time. The European Commission is currently reviewing the position of workers (on call). C The maximum applies to almost everyone except the genuinely self-employed. ◆ A few areas of activity are excluded, including junior doctors, the police and armed forces, and people who work in some areas of transport or at sea. Workers can be offered overtime which takes them over the limit, but cannot be forced to work the overtime. Workers who regularly work overtime which takes them over the limit must have signed an agreement. ◆ The maximum does apply to temporary workers. Arrangements for such opt-outs are also under review by the European Commission. ◆ D Workers (at the moment) can voluntarily agree to disapply the 48-hour limit. ◆ There must be a suitable written agreement (see 5B). ◆ Workers cannot be forced to agree to Breaks and leave A Workers are entitled to a minimum 20-minute rest break in each shift lasting over six hours. Special cases The working time regulations allow for some ‘derogations’ which modify the rules. A The maximum working week does not apply to workers with unmeasured working time or who determine their own hours of work. ◆ B C B This is a limited exclusion category but typically includes managing executives and family workers. In specified circumstances, workers can receive compensatory rest when the demands of work do not allow the specified breaks. These include: ◆ Activities involving the need for continuity of service (eg hospital services, utilities, agriculture). ◆ Activities where there is a foreseeable surge in demand (eg tourism). The rules do not apply in the case of unexpected and unpredictable occurrences which are beyond the employer’s control. C ◆ In specified circumstances, rest breaks can be accumulated (see box). ◆ Adolescent workers (over the minimum school leaving age, but under 18) are entitled to at least 30 minutes, if they work longer than four and a half hours. Workers are entitled to 11 hours’ consecutive rest between shifts each day. ◆ In specified circumstances, rest periods can be accumulated (see box). ◆ Adolescents are entitled to 12 hours’ consecutive rest each day. Workers are entitled to one day off each week, or two days off every two weeks. ◆ In specified circumstances, days off can be accumulated and given later (see box). ◆ Adolescents are entitled to two days off each week. D All employees are entitled to four weeks’ paid annual leave. ◆ Workers are entitled to paid leave from their first day of employment. They receive one-twelfth of their annual leave entitlement from the first day of each month they work, rounded to the nearest half-day. ◆ Bank and public holidays can form part of the statutory leave allowance. If there is no recognised trade union and there are more than 20 employees, an agreement can be made with all the workers in a section or department. ◆ Workers who work part time are entitled to leave accordingly. For example, someone who works two days a week is entitled to eight days’ holiday a year. If there are less than 20 employees, they may opt out of the 48-hour working week by individual written agreement (see 5B). ◆ Pay must be based on the worker’s average pay. For example, if the employee’s normal weekly pay includes For example, the sudden loss of a key worker or breakdown of a machine. D Collective agreements to vary details of the working arrangements can be made with an independent trade union. ◆ page 2 entitled to the minimum wage. additional payments for working unsocial hours, so must the holiday pay. ◆ If an employee stops working for you, they are entitled to pay in lieu of any leave they have not taken. Normally, workers must receive their holiday pay when leave is actually taken. Unless stated in the contract, employers cannot build an allowance for holiday pay into an employee’s hourly rate and then refuse to pay the employee while they are on leave. ◆ B Night work Workers’ average pay must be at or above the minimum wage for each ‘pay reference period’. ◆ The reference period is the worker’s actual pay period, up to a maximum of a month. For example, weekly for weekly paid workers and monthly for monthly paid workers. ◆ Premium payments (eg overtime at timeand-a-half) cannot be included when calculating whether the worker has been paid the minimum wage. Only the standard hourly rate portion of the overtime payment can be counted. A Night workers (who regularly work at least three hours during ‘night time’) should not exceed an average of eight hours in each 24-hour period, averaged over 17 weeks. ◆ ◆ B C The averaging period can be extended by agreement or in certain specified circumstances. Hours worked will depend on the type of work the worker does. ◆ For waged workers, the hours are usually clearly stated. ◆ For salaried workers, hours are usually a set number of basic hours per year. ◆ For piece workers or workers who are paid to do set tasks, the employer and worker can reach agreement on a ‘fair’ number of hours for the work to represent. From October 2004 workers must be paid the minimum wage for the hours actually worked, or the wage must be calculated under an amended system called ‘rated output work’. ◆ If employees are permitted to sleep on the premises during shifts (eg care home workers), it is likely that the minimum wage will apply to the whole of the time spent at the workplace not just when they are awake and carrying out duties. Night workers whose work involves special hazards or physical or mental strain are limited to eight hours for every 24-hour period (eg workers in the steel industry). ◆ C Night time is a period of at least seven hours which includes the hours from midnight to 5am. Unless otherwise agreed by the employer and workers, night time runs from 11pm to 6am. There are some exemptions in health and public services (eg nursing homes). Night workers are entitled to a health assessment before being required to perform night work. ◆ Adolescent workers are entitled to a ‘health and capacities’ assessment, which covers the worker’s physical and psychological abilities to do the work. ◆ Assessments should be repeated regularly. D The value of most perks cannot be included when calculating whether the employee is being paid the minimum wage. The minimum wage ◆ The value of accommodation provided free can be included, but only up to a value of £22.75 a week. ◆ The value of perks which can be freely exchanged for money, goods or services is included (eg incentives and bonuses). ◆ Tips do not count towards the minimum wage, unless collected by the employer and paid through the normal pay system. A Almost all workers aged 18 and over are entitled to the minimum wage. ◆ The minimum wage is £4.50 an hour for those aged 22 and over (£4.85 proposed from October 2004). ◆ There is a lower minimum wage of £3.80 (£4.10 proposed from October 2004) for those aged 18 to 21 or those aged 22 and over who are in the first six months of a new job and doing accredited training (eg a course leading to an NVQ). ◆ Freelance and temporary workers are A minimum wage of £3 an hour is to be brought in for 16 and 17 year olds from October 2004. E There is no opt-out from the national minimum wage. ◆ Workers cannot agree to be paid less. ◆ Workers must be paid the minimum, no page 3 matter how poor their performance is. ◆ ◆ F Dismissing a worker to avoid paying the minimum wage is automatically unfair dismissal. Even the directors of the smallest start-up must be able to show that they pay themselves at least £4.50 an hour (£4.85 proposed from October 2004). If workers suspect they are underpaid, they can request, inspect and copy any records that will establish whether this is true or not. ◆ Enforcement A The working time limits are enforced by the health and safety authorities. ◆ B Entitlements to rest periods, breaks and leave are enforced by employment tribunals and the county court system. C The minimum wage is enforced by the Inland Revenue. You must respond to a request for relevant information within 14 days. Paperwork To avoid problems later on, make sure you have accurate and up-to-date records. A You may need to keep records to show that you are complying with the requirements of the working time regulations. It has the power to demand records, enter premises and interview employees. ◆ It may detect breaches of the minimum wage requirements on your PAYE returns. E Penalties for breaches of the regulations can be high. ◆ If you employ on a contract for a normal ‘nine-to-five’ environment, you do not need to keep special records. Payslips that quote hours worked are sufficient. ◆ Breaches of working time limits can lead to improvement notices being issued. Subsequent failure to comply can lead to unlimited fines and imprisonment. ◆ You should keep records of night work and any related health assessments. ◆ Employment tribunals can order unlimited appropriate compensation payments (limited to £55,000 where there has been a dismissal). ◆ Failing to pay the minimum wage, failing to keep adequate records, keeping false records, and obstructing an enforcement officer are all separate criminal offences. You could be liable for fines of up to £5,000 for any of these offences. ◆ If it is discovered that an employer is not paying the national minimum wage an enforcement notice will be issued. This may be followed by a fine of £9 for each day an employer does not comply with the notice (for each worker). You must keep a record of workers who have agreed that the 48-hour limit will not apply to them. ◆ Agreements should be in writing and signed by the worker. ◆ Reference to an opt-out agreement should be made in the worker’s contract. ◆ The agreement can be cancelled at any time, but the worker must give the employer seven days’ notice, or longer if agreed (up to three months). Records must be available for inspection by the relevant authorities (see 6). C ◆ D In practice, you are most likely to run into problems if an employee complains. Records must be kept for at least two years. Former workers can require you to go back and pay any extra owing since the minimum wage was introduced, in April 1999. B This is usually the Health and Safety Executive (HSE) for factories and the local authority for offices, shops and so on. You need to keep adequate pay records to prove you are paying the minimum wage. ◆ ◆ Records don’t have to be kept in a specific format. If most of your employees are paid well above the minimum wage, you may not need to keep any additional records beyond those you already keep for PAYE. In case of dispute, you will have to prove that you have paid the minimum wage. Getting help A For a free booklet on the working time regulations, call DTI Publications (0870 150 2500). B A number of sources provide information about the national minimum wage. ◆ Call the national minimum wage helpline for ‘A detailed guide to the national minimum wage’, and other advice (0845 6000 678). Or visit www.dti.gov.uk/er/nmw for further information and signposting. page 4