Supported by
NUHonours
2010 special
Shining examples of
success at NUHonours
Star & Diamond
Awards 2010
Dear colleagues...
I am proud and delighted to say that the fourth annual NUHonours Awards
have proved to be the most successful yet, with more than 550 nominations
for the 14 Star and Diamond awards.
Every one of the teams, individuals and volunteers nominated for a Star or Diamond
award was a truly worthy candidate and I would like to congratulate every single
person who was nominated. The awards ceremony was a huge success once again.
Every year I attend this event I am impressed by its organisation and by the quality
of the nominations. I’d like to say a huge thank you to the judges and to everyone
involved in organising the awards.
I’d also like to say a big thank you to our sponsors, the NUH Charity, without whom the NUHonours
Awards would not be possible. And lastly, thank you to everyone who submitted an entry – without your
nominations there would be no NUHonours. NUHonours is designed to recognise and celebrate the best
that NUH has to offer. I am proud to be part of such a dedicated and professional team.
Peter Homa Chief Executive
A word from our sponsors...
The NUHonours Star and Diamond Awards are made possible by generous
sponsorship from the NUH Charity.
Barbara Cathcart, Charity Director, and William Colacicchi, NUH Charity Chairman, attended
the awards ceremony and were once again impressed by the calibre of entries and the
execution of the evening.
“NUH Charity knows that staff are at the heart of our hospitals and make a real difference to
people’s lives, every day,” said William Colacicchi. “That’s why we fund the Star and Diamond
Awards, to say thank you for all that you do for our patients.”
At the awards evening Barbara Cathcart said: “Without people like you, NUH Charity would
not exist. Every week, patients and family members tell us they want to raise money for
Nottingham’s hospitals because of the wonderful treatment they or their loved ones have
received. Tonight is about thanking you for those extra things you do that make our patients
feel valued.
“I would like to thank you for making Nottingham’s hospitals the kind of place that make our
fundraisers want to run marathons and jump out of planes, just to say thank you.”
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NUHonours 2010
The fourth NUHonours awards ceremony saw more than 250 guests attend
the East Midlands Conference Centre for a glitzy celebration of success.
The guests had brought out their evening wear, stars and diamonds adorned the rooms, and the Nottingham Symphony
Orchestra serenaded the visitors.
Trust Chairman Dr Peter Barrett began the evening by welcoming all staff, volunteers and special guests to the ceremony,
praising the accomplishments that had brought them to the event and saying: “To have got to this stage is a real
achievement of which you should all feel very proud.
“This event is to celebrate and to thank you for your successes and achievements that are making a real difference
to our Trust,” he said. “We are determined to make NUH the very best and you are helping us to achieve this.
You are setting an example to others in the Trust. You are here tonight because others have recognised the special
contribution you make.”
This year NUHonours consisted of 14 awards in total: a Diamond award for each directorate, a Diamond volunteer
award and Star awards for innovation and for partnership.
Alongside the traditional paper or online form method of submitting nominations, ‘Big Brother’-style video
recording booths were used again this year as an alternative method. And once again, the booths were very well
received, with 129 nominations being made in this way during the two weeks the booths were available.
Some very positive feedback was received in the nominations recorded in the booths, some of which was
shown at the awards ceremony before Trust Chief Executive Peter Homa took to the stage to announce the
long-awaited final results in each category.
Each of the award nominees saw their name appear on the large screen behind Peter Homa before he opened
the envelope and invited the winner up to the stage where Chairman Peter Barrett presented them with an
engraved glass award. Everyone shortlisted also received a certificate.
The evening closed with dancing and merriment into the small hours – a fun night for all.
Congratulations go to everyone who was nominated for an award,
not only to the shortlisted teams and individuals. Thanks also go to
the judging panels and to the NUHonours Steering Group for their
hard work in making the evening a success.
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And the
awards
Acute Medicine Directorate Award
Corporate Directorate
Award
Award presented to: Rosemarie Frier
An extremely caring Emergency Department
staff nurse, Rosemarie was nominated for her
charitable work by going the extra mile to raise
funds to refurbish a suite of rooms in the ED.
The rooms provide privacy, support and quiet
time for relatives of patients requiring care in the
resuscitation room.
Janice Henry was
nominated for providing
an invaluable support to
the ward team and to the
patients and relatives on
the ward.
Award presented to:
Bella Furse
Within the
space of
just one
year Bella
has almost
single-handedly set up the
Trust’s safeguarding vulnerable
adults service. “She has worked
tirelessly to raise the profile of
this important subject, often
getting involved in things way
above the requirements of her
job description, and deserves
recognition for her outstanding
contribution.”
The C32 ward team
received 12 nominations
from staff and patients,
highlighting their positive
approach and attitude
every day.
Family Health Directorate Award
Award presented to: Jan Smith
“Jan’s enthusiasm and pioneering promotion
for the benefits of breastfeeding are fantastic.
She always finds time to support other staff and
students and is determined to promote breast
feeding in the Trust. She often goes beyond her
remit and has both organised her own training
and trained others.”
Samantha Snape has
supported many mothers
to enable effective
breastfeeding. She is
reliable, always punctual,
flexible and hard working.
The Antenatal
Screening Co-ordinators
were nominated for
sensitively handling calls
to pregnant women about
results of screening tests so that they
felt supported at a difficult time.
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Diabetes, Infection,
Renal and
Cardiovascular
Directorate Award
Award presented to:
Trudi Cooper
An
exceptional
example of
how one
person in
a non-clinical role can positively
influence an entire service for
patients and for staff. Trudi was
nominated by six members of
staff and patients for going the
extra mile and for her charitable
work for the service. “Trudi is an
invaluable resource.”
The Financial
Services team
achieved a top
score for ‘financial
reporting’ for the
2009/10 Auditors Local Evaluation.
In 2008/09 only nine of 127 trusts
achieved this score.
Andy Corbett
was nominated for
delivering a valued
service to patients
dialysing at home.
“He is more than just a nurse; he is
a friend to everybody.”
Sally Marks is always
there to offer advice.
“The examples of
Sally’s contribution
are as endless as her
support and hard work.”
The Cardiology
team was
nominated for
managing the service through a
period of change without affecting
the quality of patient care.
go to...
Volunteer Award
Award presented to:
Fred Dudley
Selected for
his selfless
dedication,
Fred routinely
improves
patients’ experience and
outcomes, supplying seasonal
flowers and a productive
vegetable area which help to
distract patients from their
stay in the hospital. He uses
resources wisely by offering
his services for free and also
provides funding for plants and
vegetable planters.
The Trolley Dash
team provides
a reliable trolley
service to carry
patients’ notes.
Nothing is too much trouble, they
are always polite, funny and friendly.
The Volunteer
team on B3 was
nominated for
improving patient
experience by
freeing staff to spend maximum
time with patients. “They are valued
members of our team.”
Estates and Facilities
Directorate Award
Digestive Diseases
and Thoracics
Directorate Award
Award presented to:
Jamie Rhodes
Award presented to:
Sue Spencer
Jamie is
a classic
example of
someone
who goes
the extra mile to ensure his
passengers on the medilink
bus have the best possible
experience. He received
over 20 nominations, all of
which mention his attitude,
willingness and going the extra
mile. “There is a contagious
sense of feeling happier when
Jamie is driving. He is an
excellent ambassador for
the Trust.”
Sue is an
unsung
hero who
co-ordinates
and supports
junior doctors in the Plastic
Surgery service. Her support
goes beyond planning rotas
and annual leave; she provides
psychological and emotional
support. By being so pleasant,
helpful and thoughtful she has
a positive influence on the care
the doctors provide.
The E12 Nursing
Workforce team
was nominated
for delivering
an excellent
service during the expansion of
their ward over the winter period
and establishing strong working
relationships with staff seconded to
the ward.
The Linen/
Laundry team
recently doubled
its work load and
this dedicated
team showed commitment to
improving the patient experience
by maintaining a high quality linen
service.
The Barclay
Thoracic ward
team was
nominated by
patients who
said the team was “excellent, kind,
considerate and efficient” and
“they looked after me during my
operation and aftercare.”
The Cleaning
Services team
on ward E38
was nominated
for maintaining
high standards of cleanliness to
ensure a clean, safe and welcoming
environment.
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Cancer and
Associated Specialties
Directorate Award
Award presented to:
Clinical Haematology
Rehabilitation Team
Lynn Watson and Tara Niblock
received nominations from over
20 patients for their brilliant
leadership and support. This
group is an extension of their
day jobs of physiotherapist
and transplant co-ordinator.
“Restored my self-confidence
and self-respect”; “Gave me
my life back”; “Inspire patients
to improve their health”;
“Clearly more than just a job”.
The Hayward
House team
was nominated for
its reputation
in excellent care
and being nationally recognised for
many outstanding contributions.
The Cancer
and Associated
Specialties Patient
User Group of
12 patients and
11 staff has been invaluable in
offering advice through personal
and directed observations of patient
care.
Head and Neck
Directorate Award
Award presented to:
The C24 ward team
Ward C24 team was
nominated for its excellent
patient care, improving
patient experience and for
having a flexible approach
to ensure appropriate use
of resources. “Nothing was
too much to ask and the
levels of communication and
information shared exemplary.
My father was treated with
empathy and his emotional,
physical and psychological
needs attended to with
courtesy and compassion.”
Liz Webster-Smith
was nominated for
improving working
lives for staff,
improving patient
experience, showing commitment
and dedication and going the extra
mile.
Ellen Fuller works
extremely hard to
maximise resources
and ensure patients
with eye disease get an
appropriate appointment.
Musculosketal and Neurosciences Directorate Award
Award presented to: Dr Tony Westbrook
Tony was nominated for charitable work whilst
increasing the morale for the whole team
and going above the call of duty. “Tony is an
inspiration to work for. He is available to his
patients at all times, has organised charity events
– raising over £11,000 – and has provided a real
boost to staff morale.”
Simon Dickinson
was nominated for
transforming the
orthotic service in
Nottingham to one that
is known nationally and
recognised as one of the best places
to work.
Carol Gent is
kind, caring, and
compassionate, reassures
families and gives them
the confidence to
face the challenges
ahead after a diagnosis of motor
neurone disease.
Specialist Support Directorate Award
Award presented to: Amanda Stapleton
An excellent role model for the Trust’s
behavioural standards, Amanda was nominated
by five colleagues. She shows great kindness
and understanding and everything she does is
to make things easier for others. She provides a
welcoming front door to theatres and her stock
answer is “no problem”, always said with a smile and a
positive attitude.
Anthea Corlett
has been a great
advocate in driving
the Instrument
Management System
implementation. She
is a fantastic asset to the team.
The Infection
Control Theatre
Supplies team at
City campus works
hard to improve
the infection control service. They
are flexible and accommodating
with colleagues but challenge any
poor practice.
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Diagnostic and
Clinical Support
Directorate Award
Award presented to:
Pedro Alonso
Pedro was
nominated
for going
above and
beyond the
requirements of the job every
single day. “He embodies the
Trust’s values and behaviours
perfectly. His commitment to
patients and support for peers
are greatly appreciated. He
has a great sense of humour
and sunny disposition, is
approachable, calm under
pressure and a pleasure to
work with.”
Clare Donnellan
was nominated for her
national contribution
to the research agenda.
Clare consistently
develops her expertise
in neurological rehabilitation to
improve patient care.
Sarah Williamson
“is an incredible
person who works
very hard. Sarah is
a living example
of the Trust’s values
and behaviours.”
And the
awards go to...
Innovation Award
Award presented to: Theatres Supply team
Against a backdrop
of decades of
theatres using a
comfortable but
inefficient system the
Theatres Supply team
worked tirelessly and
with great character to overhaul the way theatre
supplies are managed and ensured there were no
delays during the transition. A shining
example of an in-house innovation that embraced
the Trust’s values.
Partnership Award
Award presented to: LGBT Staff Network
The Lesbian Gay
Bisexual and
Transsexual Staff
Network is an
outstanding example
of partnership
working. Working
closely with external partners in the community such
as the Council, the Police and other local groups,
the network has raised the profile of equality on the
grounds of sexual orientation both in the community
and also for NUH employees.
The Audiology team was nominated
for designing and implementing a
pilot project that will demonstrate
innovation and good practice that
can be rolled out to other audiology
services nationally.
The Burns Dressing Clinic team
was nominated for work together
and with outside agencies to provide
the care patients need to return to
school or work.
The Visually Impaired Partnership
Participation Involvement (VIPPI)
group was nominated for improving
the quality of services and ultimately
the experience of patients with a
visual impairment.
The Visually Impaired Partnership
Participation Involvement (VIPPI)
group was nominated for sharing
good practice and working with
patients to improve services for the
visually impaired.
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Congratulations everyone!
“I really enjoy my work. I am quite a jolly person at work and I do try and be friendly with patients.
This award was a complete shock to me.”
Jamie Rhodes, Estates & Facilities Directorate Award winner
“I’m delighted with the award. Volunteering is my way of giving something back and repaying the hospital
for the excellent treatment I had.”
Fred Dudley, Volunteer Award winner
“The environment you are in makes a big difference to your wait in the Emergency Department. That’s why I
wanted to refurbish the relative rooms, so people could take that away with them.”
Rosemarie Frier, Acute Medicine Directorate Award winner
“I was thrilled with the award. Setting up the vulnerable adults service is about letting the staff know what to
do if they have concerns that people are being abused in the community.”
Bella Furse, Corporate Directorates Award winner
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