KAREN E. GIDDINGS 21963 CREAMERY RD, CHASSELL, MI 49916, 906-395-0513, KEGIDDIN@MTU.EDU EXPERIENCE 09/2007 TO PRESENT Michigan Technological University Houghton, MI DIRECTOR, STUDENT AFFAIRS INFORMATION SYSTEMS • Serve as the primary interface between Student and Financial Aid System users and IT regarding requirements and functionality for both new development and existing production systems • Provide system and process expertise to ensure compliance with University policies, federal laws and regulations and state laws and regulations • Provide leadership and oversight in the selection, installation, conversion, upgrade and improvement of the systems • Provide guidance and leadership on new project developments 08/2014 TO PRESENT Gogebic Community College ADJUNCT FACULTY OF BUSINESS • Responsible for teaching introduction to business law and introduction to management Houghton, MI 03/2002 TO 09/2007 Michigan Technological University BUSINESS SYSTEMS ANALYST • Create ad hoc reports and canned reports for Student and Financial Aid System users Houghton, MI • Provide functional support for the Banner Student and Financial Aid Systems • Create and deliver training on MS Office products, Banner and Discoverer/Oracle Reports • Develop project specifications for new projects and modifications to existing systems 10/1998 TO 03/2002 Michigan Technological University OFFICE ASSISTANT • Design and edit quarterly newsletter to parents of first-year students • Maintain and develop departmental web site • Create database files for special projects • Prepare spreadsheets and graphs 05/1997 TO 10/1998 Timothy S. Brennan Law Office LEGAL SECRETARY • Greet clients and answer incoming calls • Prepare various legal documents, including wills, deeds and articles of incorporation • Transcribe dictation • Prepare files • Research Houghton, MI L’Anse, MI EDUCATION 08/2007 TO 05/2012 MASTER OF BUSINESS ADMINISTRATION Michigan Technological University 08/1992 TO 05/1997 Northern Michigan University BACHELOR OF SCIENCE, OFFICE INFORMATION SYSTEMS RELATED SKILLS • Developed and delivered various training sessions and programs • Proficient in a variety of software applications • Strong organizational skills and detail-oriented Houghton, MI Marquette, MI