Questionnaire for Loan Officers About (Potential) Marginal Clients ANSWER Branch (Name) Loan Officer (Name) Date Name of (Potential) Marginal Client Reference Nr of (Potential) Marginal Client ASSESSMENT ANSWER Does the (potential) marginal client conform to the following requirement of EKI? 1 Sufficient Collateral Yes / No Yes No 2 Repayment Capacity 3 Creditworthiness 4 Business Capacity 5 Credit history 6 other (SPECIFY) Of the categories where the client does not conform to EKIs requirements, which do youwhere find most worrisome? Of the one categories the client does not conform to EKIs requirements, which one do you find least worrisome? IMPRESSION OF THE Applicant’s PERSONALITY The applicant appears to me to be: 1 - totally agree 2 - agree 3 - somewhat agree 4 - disagree Do you think this character trait will influence the prospective client’s business success? Yes / No 5 - totally disagree 6 - don’t know 1 - Competent 2 - Reliable 3 - Trustworthy 4 - Knowledgeable 5 - Experienced 6 - Well-integrated into society 7 - Clever 8 - Risk-taking 9 - A fighter 10 - aggressive 11 - stable 12 - insecure Which of these character traits makes the prospective client most risky? EXPECTATIONS We would like to get your opinion about your expectations with respect to profits of the business for which the applicant wants the loan from EKI. By profit we mean total revenue (income that your business receives from its normal activities, such as from the sale of goods and services to customers) minus total expenses in the specified period. The profit is before paying the loan installment and interest on the loan the applicant potentially receives from EKI. For this client, please indicate whether you prefer to Month / Year think about profit on a monthly or yearly basis. 1 - Month 2 - Year Imagine that the loan applicant receives the loan from EKI and has a very good month/year, economic conditions are flourishing and stable and there is great demand for the client’s product/services… What would be the MAXIMUM amount of profit (in KM) this business would receive in such a situation over the next month/year? Now imagine the total opposite: The loan applicant still receives the loan from EKI but economic conditions are bad and demand for the product/service is low… What would be the MINIMUM amount of profit this business would receive in such a situation over the next month/year? AMOUNT (in KM): AMOUNT (in KM): MIN: 0 A: 0 B: 0 MAX: 0 How likely is it that in the next month/year the profit of the business for which the client intends to use the loan from EKI is between MIN and A? [Enter Probability, %] How likely is it that in the next month/year the profit of the business for which the client intends to use the loan from EKI is between A and B? [Enter Probability, %] How likely is it that in the next month/year the profit of the business for which the client intends to use the loan from EKI is between B and MAX? [Enter Probability, %] How likely do you think it is that the prospective client will NOT be late in paying all instalments? (Percentage 0-100) How likely do you think it is that the prospective client will at some point during the term of the loan be more than one month late in paying ONE instalment? (Percentage 0-100) How likely do you think it is that the prospective client will at some point during the term of the loan be late in paying MORE than ONE instalments? (Percentage 0-100) What do you think will be the most likely cause (or three most likely causes) for the prospective client to be late with payment of one or more Other: instalments? In case things go bad with the business, do you think the prospective client has a network (family/friends/acquaintances) that will help him/her to repay instalments (on time)? Yes / No How likely do you think it is that the prospective client will default on the loan? (Percentage 0-100) What do you think will be the most likely cause for the prospective client not to repay one or more instalments? Yes Other: * 1 - Start up problem 2 - Temporary Liquidity Problem 3 - temporary negative business performance due to negative economic environment 4 - temporary negative business performance due to bad management skills 5 - bankruptcy due to negative economic environment 6 - bankruptcy due to bad management skills 7 - Fraud 8 - other (SPECIFY) * See below No