OCCUPATIONAL HEALTH & SAFETY MANUAL 6. Section 6 – Risk Management Policy Version: 04 Page: 1 of 8 Issue Date: 6 June 2002 Authorised by: Marjorie Dickenson RISK MANAGEMENT POLICY As directed by current occupational health and safety legislation and in accordance with best practice, SimuLab will adopt a risk management approach to all occupational health and safety matters. To ensure this, the policy of his company is to provide tools and training to all employees to follow this approach. Accordingly this document will provide the following items to facilitate the process: Risk Assessment Policy, procedures and forms. Risk Assessment Checklists and management records relating to all major areas and aspects of the workplace. Copies of the SimuLab Manual Handling, Hazardous Substances, and Noise Policies. 6.1. The Risk Management Process According to company policy, risk management process should be undertaken as follows: 1. Attend occupational health and safety and risk assessment training. 2. Familiarisation with SimuLab Risk Assessment Policy and Procedures. 3. Use the tools provided to identify actual or potential hazards. 4. Complete a risk assessment using the risk assessment severity table and/or checklists contained in this document. 5. Examine and implement control measures using SimuLab’s Risk Management Chart. 6. Record the results of the procedure in the Risk Management Register. 7. Communicate important information with fellow employees who may experience similar hazards. 6.2. Risk Assessment And Control - Guidelines And Procedures Occupational health and safety management systems include risk assessment in the workplace in order to meet legislative requirements, minimise injury and illness, and prevent damage to physical resources. Risk assessment is best undertaken by a team with multi-disciplinary skills, hence a team approach generally provides better results. It is an interactive process of continual improvement. With each cycle, risk criteria can be strengthened to achieve progressively better levels of risk management. For each stage of the process adequate records should be kept, sufficient to satisfy independent audits. Risk management can be applied at many levels in an organization. It can be applied at the strategic level and at operational levels. It may be applied to specific projects, to assist with specific decisions or to manage specific recognised risk areas. Risk management may be applied at strategic and operational levels in an organization. It may even be applied to specific projects, to assist with decisions, or to manage specific recognised risk areas. SimuLab's risk management policy has been prepared in accordance with Australian Standard AS/NZS4360:1999 Risk Management, AS/NZS 4804:2001 Occupational Health and Safety Management Systems, and NSW WorkCover Regulations and codes of practice developed under the NSW Occupational Health and Safety Regulation 2001. 02-002 OCCUPATIONAL HEALTH & SAFETY MANUAL Section 6 – Risk Management Policy Version: 04 Page: 2 of 8 Issue Date: 6 June 2002 Authorised by: Marjorie Dickenson The main elements of the risk management process are outlined below. For more detail you should consult AS/NZS 4360:1999 Risk Management. The main elements of the risk management process, as shown in Figure 1, are the following: a) Establish the context/ identify the need for Risk Assessment This step seeks to identify the important stakeholders, their perceptions and objectives, and communicate with these parties. It should focus on the environment in which operations occur. Assessment should endeavour to determine the crucial elements which might support or impair the ability to manage risk. b) Identify risks Identify what, why and how risks can arise as the basis for further analysis. This is best achieved by using a risk assessment checklist, or conducting a workplace safety audit, but often risks are only identified as a consequence of undertaking an accident investigation. c) Analyse risks Determine the existing controls and analyse risks in terms of consequence and likelihood in the context of those controls. The analysis should consider the range of potential consequences and how likely those consequences are to occur. Consequence and likelihood may be combined to produce an estimated level of risk. d) Evaluate risks Compare estimated levels of risk against the pre-established criteria. This is most easily achieved by using a risk assessment severity table, which enables risks to be ranked, and also management to identify priorities. e) Treat risks Accept and monitor low-priority risks. For other risks, develop and implement a specific management plan which includes consideration of funding. f) Monitor and review Monitor and review the performance of the risk management system and changes that might affect it. g) Communicate and consult Communicate and consult with internal and external stakeholders as appropriate at each stage of the risk management process and concerning the process as a whole. Figure 1. The Risk Management Process (after AS/NZS 4360:1999) 02-002 Section 6 – Risk Management Policy Version: 04 Page: 3 of 8 Issue Date: 6 June 2002 Authorised by: Marjorie Dickenson OCCUPATIONAL HEALTH & SAFETY MANUAL Establish the Context YES The strategic context The organisational context The risk management context Develop criteria Decide the structure What can happen? How can it happen? Identify Risks Communicate and Consult Analyse Risks Determine likelihood Monitor and review Determine existing controls Determine consequences Estimate level of risk Evaluate Risks Compare against criteria Set risk priorities Assess Risks YES Accept risks NO Treat Risks Identify treatment options Evaluate treatment options Select treatment options Prepare treatment plans Implement plans 02-002 (a) r e OCCUPATIONAL HEALTH & SAFETY MANUAL Section 6 – Risk Management Policy Version: 04 Page: 4 of 8 Issue Date: 6 June 2002 Authorised by: Marjorie Dickenson This is a continual task that would be performed by managers at many stages of the work process. Some examples of this may include: Purchase of new or replacement plant, equipment, or chemicals. Installation of new plant or equipment. Normal operational procedures. Maintenance and repair. Change of work procedures. Storage. Decommissioning. Disposal. As part of the risk management process, managers should always request hazard information for any of the above. Examples of these include: When purchasing new chemicals a material safety data sheet should be routinely requested. When designing new facilities, or workplace procedures a risk assessment provides a means to control hazards before people are exposed to them. When procuring new plant or equipment restricting purchases to those which pose no risk to health and safety. 6.3. Undertaking a Risk Assessment The recommended procedure or conducting a risk assessment is as follows: 1. 2. 3. 4. 5. 6. 7. 8. Identify the risks, both actual and potential. Assess the risk. Compare the risk against set criteria. Establish risk priorities. Control the risk using options from hierarchy of hazard control. Prepare an action plan. Implement the action plan. Monitor and review the effectiveness of the control procedure. More detail of each of these steps is provided below: Step 1. Identify The Risks In order to control risk you need to be aware that it first exists. Managers, supervisors, and employees may identify risks by several means including both proactive and reactive methods. Proactive methods include: Workplace audits conducted by occupational health and safety committee's, consultants or even workplace occupational health and safety specialists. Observations by managers, supervisors, employees or other persons. Consultation with staff, particularly those with experience in the job. Information from literature. Examples of this might include Material Safety Data Sheets, product labels and other product information, manufacturer's instructions for plant, machinery, equipment, occupational health and safety texts and journals, etc. Monitoring of equipment or areas. This is particularly useful for noise and airborne contaminants. Statistical analysis. Examining the number of injuries illness and near misses from accident reports and also workers compensation data to highlight the areas of most concern. Proactive identification of risks is always desirable as it prevents accidents from occurring. 02-002 OCCUPATIONAL HEALTH & SAFETY MANUAL Section 6 – Risk Management Policy Version: 04 Page: 5 of 8 Issue Date: 6 June 2002 Authorised by: Marjorie Dickenson Reactive methods include: Accident investigation. Complaints. Step 2. Assess the risk After a risk has been identified it is necessary to determine how significant it is. This allows establishment of priority for control measures. In order to do this it will be necessary to establish the effects in consequences of the risk for determining potential injuries, illnesses or diseases which may result. It might also be necessary to consider environmental impact of disposal of waste generated in the workplace from equipment or process failure. When assessing the risk the following should be considered: The factors, which cause the risk - a risk may present more than one potential method of harm. For example, the chemical hazard may present a risk by being absorbed through the skin or gastrointestinal tract, inhalation of toxic fumes, corrosion of skin, plant or equipment, being highly flammable, etc. The likely exposure - essentially the longer a person is exposed to the risk the greater level of hazard. This is particularly important when examining risks posed by chemicals and noise. The severity - the greater severity of the risk the more likely that it may be caused. Individual differences - all individuals will react differently to situations, exposure, psychological problems, etc. This should be taken into account when assessing the risk to groups or individuals. In order to provide a quick numerical assessment of the severity of a risk, it is convenient to use a risk assessment severity table. An example of this is given in Table 1. 02-002 OCCUPATIONAL HEALTH & SAFETY MANUAL Section 6 – Risk Management Policy Version: 04 Page: 6 of 8 Issue Date: 6 June 2002 Authorised by: Marjorie Dickenson Table 1 – Assessment of Risk Severity (modelled on material from WorkCover NSW) How likely is it to happen? How severely could it hurt someone? Likelihood that the hazard will cause harm Killed or severely disabled Long term illness or serious injury Likely to cause lost time injuries May require first aid treatment Very likely – Could happen any time 1 1 2 3 Likely – could happen some of the time 1 2 3 4 Unlikely rarely happens 2 3 4 5 Extremely unlikely - will probably never happened 3 4 5 6 Legend: 1 = very high - immediate action is required; 6 = very low - only take action when practical. Hazard: Assessed by: Assessment date: Severity rating: (1 – 6) Comment: 02-002 OCCUPATIONAL HEALTH & SAFETY MANUAL Section 6 – Risk Management Policy Version: 04 Page: 7 of 8 Issue Date: 6 June 2002 Authorised by: Marjorie Dickenson Step 3. Control the risk Once a hazard has been identified and the risk assessed, control measures must be implemented to reduce the risk associated with a hazardous work process or system, and/or to minimise the potential for harm to occur. When implementing control measures to minimise risk the hierarchy of hazard control should be utilised. This hierarchy is as follows: 1. Elimination - removal of any hazardous procedure, substance, equipment or even obsolete technology by designing it out of the work process. This is the best way to control hazard, and should always be the first means of hazard control considered. An example of this might be buying wood in pre-cut sizes to eliminate dust hazards caused by workplace machining; as no machining is required, the hazard is eliminated. 2. Substitution - replacement of a material, process, plant or chemical with one which is less hazardous. An example of this would be the removal of oil based paint, and its replacement with water-based paint. This would remove hazard associated with organic paint fumes. Another form of hazard substitution is the changing of an old procedure or process for a new safer one. This may range from simply swapping the physical form of an item used in the production process (such as pellets instead of powder to eliminate the dust hazard), to changing the whole process (use of paint dipping instead of spray painting). 3. Isolation - separate the hazard from the person put at risk. This may be done with physical barriers distance or time. 4. Engineering controls - minimise the risk by utilising engineering controls. Some examples of this might include: isolation of plant, equipment or processes, changing workplace design, use of automatic controls or guards on plant, or the use of extracting ventilation. 5. Administrative controls - lower the exposure to workplace hazards by the use of administrative controls on the workplace. Examples of these include limiting the number of workers exposed to hazards by restricting access to only essential personnel and certain areas, job rotation, adopting routine maintenance and housekeeping procedures, safety training, adopting recommended safe work practices (use of safe operating procedures). These techniques are low on the hierarchy due to the fact that they rely on human beings behaving in a specific way. This is a poor mechanism for hazard control as people are likely to ‘bend the rules’or take shortcuts for many reasons. 6. Personal protective equipment - refers to clothing or any other device that forms a barrier between the wearer and the physical hazard such as chemicals, noise, light, radiation, temperature extremes, etc. This is the least desirable (but most often used) form of hazard control. It offers protection only for the wearer, and is subject to failure through poor maintenance, or lack of training in correct usage. Whenever the workplace procedure requires the wearing of personal protective equipment, workers should always be properly trained its use before employing it on the job. Personal protective equipment should only ever be considered as a short-term solution to hazard control, and should be used only when all other measures have failed or are unsuitable. Examples of situations where personal protective equipment might be appropriate include: wearing of safety glasses in laboratories to prevent chemicals from splashing into eyes; when hazardous tasks are a very short duration; if the task is very rarely carried out; in emergency situations; or for maintenance procedures on safety systems. 02-002 OCCUPATIONAL HEALTH & SAFETY MANUAL Section 6 – Risk Management Policy Version: 04 Page: 8 of 8 Issue Date: 6 June 2002 Authorised by: Marjorie Dickenson Once an appropriate control measure is chosen from hierarchy, it should be applied and its effectiveness assessed. Regardless of which control measure is utilised, information and training should be provided to staff and other persons in the workplace which may be affected. The training should always outline the nature of the risk and the safe operating procedures which are implemented. Step 4. Monitor and review Once a safety system has been put in place, it is prudent to ensure the control measure does not introduce any further risks, and that the original risks have been removed. It is important to regularly repeat the risk management cycle, as the workplace is dynamic as people and processes often change. Review is an integral part of the risk management process. All stages of the risk management process should be fully documented. The risk assessment table in the risk management chart should facilitate this process. 6.4. Consultation Effective decision-making in risk management relies heavily on the consultation process. It is important that during each of the steps of the risk management cycle, managers and supervisors should, wherever possible, consult with staff when performing the assessment and control process. The Occupational Health and Safety Committee and Human Resources Section should also be involved in the consultative process. 6.5. Risk Management Records SimuLab requires that all managers and supervisors maintain records of the following: Workplace risk assessments. Injury/illness incident reports. Near miss reports. Accident/incident investigation reports. Workplace safety audits. Records of training. Plant certification and tests certificates. Worker’s compensation claims. Individual rehabilitation programs. Standard operating procedures and safe working procedures. Material safety data sheets and chemical registers. Building, plant, machinery and equipment commissioning data. Maintenance requirements and contracts. Waste disposal procedures and contracts. Workplace inductions. Other documents which might be used in the risk management process. 02-002