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Supporting resources for
Certificate III in Water Operations NWP30101 from the Water Industry Training Package NMP07
Version 1.0

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Online Technical guide
© Commonwealth of Australia 2007
The views expressed herein do not necessarily represent the views of the Commonwealth of Australia. This work is copyright. Apart from any use as permitted under the Copyright Act 1968 , no part may be reproduced by any process without prior written permission from the Commonwealth. Requests and enquiries concerning reproduction and rights should be addressed to Training Copyright, Department of
Education Science and Training, GPO Box 9880 Canberra City ACT 2601 or email copyright@training.com.au
.
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List of tables and figures ........................................................................................................... iv
Introduction .................................................................................................................................. 1
System requirements .................................................................................................................. 2
Client hardware and software (for learners) .............................................................................. 2
Server hardware and software (for RTO) .................................................................................. 2
Developer hardware and software (for customising)................................................................. 3
Toolbox Help Desk and support services.................................................................................. 3
Customising Toolbox content .................................................................................................... 4
What features can be customised?........................................................................................... 4
Basic editing .............................................................................................................................. 8
Web development software package .................................................................................... 8
Text editor (i.e. MS Notepad) ................................................................................................ 8
Customising a Toolbox for single unit delivery .......................................................................... 8
Keeping to the standards .......................................................................................................... 9
Visual design ............................................................................................................................. 9
Global formatting with CSS ................................................................................................... 9
CSS style descriptions ........................................................................................................ 10
Navigation ............................................................................................................................... 10
File structure............................................................................................................................ 11
Accessibility ............................................................................................................................. 19
Text equivalents of rich elements ....................................................................................... 19
Links.................................................................................................................................... 19
Technical support...................................................................................................................... 19
Installation on a web server ..................................................................................................... 19
Installing into a SCORM compliant LMS ................................................................................. 20
Producing CD-ROMs for distribution ....................................................................................... 20
Known issues .......................................................................................................................... 20
Frequently asked questions – FAQs ....................................................................................... 21
Keyboard access ................................................................................................................ 21
Computer crashes .............................................................................................................. 21
Documents .......................................................................................................................... 22
Flash ................................................................................................................................... 22
Printing ................................................................................................................................ 23
Downloading files ................................................................................................................ 23
The Toolbox Help Desk ........................................................................................................... 24
References ................................................................................................................................. 24
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Table 1: Customisable elements ................................................................................................... 6
Table 2: CSS style list .................................................................................................................. 10
Table 3: Directory structure ......................................................................................................... 12
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The H
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OnlineToolbox is an online learning resource that has been designed to allow for maximum flexibility in delivery across a variety of different platforms and learning environments. It can be used as a CD-ROM, delivered from a web server or incorporated into a Learning Management System such as WebCT, Janison or
Moodle. It has also been designed to be disaggregated and customised, allowing teachers to deliver content relevant to their students in chunks appropriate to their teaching methods. The Toolbox has been developed to conform to W3C Accessibility
Guidelines and makes use of an integrated navigation system which degrades well without JavaScript and CSS, in order to improve the user experience when viewing it with a screen reader and/or running the computer with JavaScript and/or CSS disabled.
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Online relies primarily upon Flash content to deliver rich, engaging content in an area that needs visual resources. For all Flash content there are accompanying text alternatives.
This Technical guide contains the technical details relating to installing, running, customising and troubleshooting the Toolbox. It provides a technical support section that gives details of how to install or copy the Toolbox into various platforms and learning environments and includes solutions to potential problems in these processes.
The Teacher guide on the other hand gives you information about the content and components in the Toolbox as well as suggestions for delivering the Toolbox in various learning situations.
This Technical guide has been developed to support you in delivering the Certificate III in Water Operations qualification.
This Technical guide is divided into three sections:

System requirements

Customising Toolbox content

Technical support (FAQs, troubleshooting, help desk).
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The minimum hardware specifications and software versions that you’ll need to use the
Toolbox successfully are listed below.
Hardware
To use the learning material in this unit, learners will need a computer with the following features:
 IBM® compatible with a 1000 MHz processor running Windows 2000, XP, Vista, or
 Apple Macintosh® with a 500 MHz processor running OSX v10.2.0 with: o 128 Mb of RAM o 800 x 600 pixel display o CD-ROM drive o Internet access o Sound card.
Software
Learners will also need the following software/plug-ins installed on their computer:

Internet Explorer 6.0 or above ( http://www.microsoft.com/ )
-- OR --

Firefox 1.5 or above ( http://www.mozilla.com/ )
-- OR --

Safari 1.3 or above ( http://www.apple.com/ )
 Microsoft® Word 97 or a similar word processing program to open and use downloadable forms, checklists and worksheets.

Adobe
® Flash Player 8. If you haven’t got this plug-in, you can download and install the latest free version from: www.adobe.com
 Adobe® PDF Reader 6.0 or above. If you haven’t got this plug-in, you can download and install the latest free version from: www.adobe.com
Incorrect versions of these applications could result in information being shown in an unreadable form or not shown at all.

IBM compatible computer with a 1000 MHz processor (OR Unix equivalent)

128 Mb of RAM

4 Gb hard disk space free

CD-ROM drive

2xISDN (128k), T1 preferred

Internet server software.
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Same as client hardware and software above, with the addition of:
 An HTML text editor such as Homesite®, BBEdit® or Macromedia® Dreamweaver.
 A word processor such as Microsoft® Word to edit documents.

If customisation of multimedia interactions is required, then the following applications may be necessary: o Flash Player 8 o XML SPY or equivalent XML editing tool o Photoshop/Fireworks (or equivalent) for editing still images o SoundEdit16 (or equivalent) for editing sound content o Premiere (or equivalent) or Final Cut Studio 2 (MAC) for editing video content.
The Toolbox website provides support at http://toolboxes.flexiblelearning.net.au/support/patches.htm
. This site offers help desk details, frequently asked questions, installation and configuration advice and patches for any products that are found to have minor errors or discrepancies. If you are unable to find what you are looking for on this site, please email the Toolbox Help Desk at
Toolboxhelp@flexiblelearning.net
or phone 1300 736 710.
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In most cases Toolboxes are able to be modified and redistributed with minimal licensing or copyright encumbrance. However, before commencing any modifications we recommend that you check the license details of the Toolbox, to ensure that any customisation undertaken does not contravene the conditions of that license.
For licensing conditions visit: http://www.flexiblelearning.net.au/toolbox/license.htm
Remember to retain the original files in their CD-ROM format so that you always have an original copy of the Toolbox as a backup.
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Online has been structurally developed using a mixture of xHTML and Cascading
Style Sheets (CSS), as well as Flash navigation on the front page of the site. The
HTML and CSS separates the content from the design, allowing for very simple changes to be made across the whole site if required. Knowledge of HTML or similar
HTML authoring tools (such as Macromedia Dreamweaver or MS Front Page) is required to make changes to the content and design of the site.
Many of the embedded Flash objects have customisable elements. These are explained in more detail in this Technical guide.
Associated documents embedded within the pages such as Macromedia Flash and
MSWord may require special software to change the content.
Toolboxes can be customised by users under the flexible licensing arrangements, as long as they are not on-sold. You are therefore encouraged to customise the
Toolboxes. However, before embarking on any modifications or customisation, we suggest that you:

check the licensing details of the Toolboxes to ensure that any customisation does not contravene the conditions of the licence.

have the required trained personnel.

remember to retain the original files in the CD-ROM format as a backup (should you require them at a later stage).
Some design aspects of the Toolboxes can be easily customisable. However, there are other aspects of the Toolboxes that are more difficult. For this complex customisation we recommend that you proceed only if you have the relevant trained technical personnel.

All pages within H
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Online are able to be edited. The actual content is either found in html, or within Flash files (The pages which have a flash object embedded within them, usually with some movement).

All Word documents within the Toolbox can be customised. For documents that have been protected you will need click on Tools and then Unprotect
Document. A dialogue box appears, however ignore or cancel this request for a password.

Be aware that changing the menu items without a true understanding of which files they link to may cause problems. However, with knowledge of the site it should not be a problem.
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
Also in HTML authoring tools, if you are changing a file which is referred to in a number of different locations within the site, then it is advisable to make a
“Global” change using the authoring tool so that all references to that file are made through out the site.

There are two ways to edit Flash objects.
 Some flash files have an XML data file which ‘feed’ content into the flash activity. The data files show the text and images that may be modified. Examples of customisable flash files are: small slide show, large slide show, rollover activity, text input activities and multiple choice quiz.
 The elements of and entire flash files that are not customisable will need to be edited using a ‘Flash Editing’ tool such as FlashMX. A good working knowledge of such tools is required if changes are to be made.
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Table 1: Customisable elements
Element To Customise
Description
Homepage The Homepage is formatted in HTML and contain Flash objects that are used to navigate to sections within the Toolbox.
The Main Menu is formatted entirely in
Flash with a customisable data file .xml.
To edit the data file, open the data file, make changes and save. Customisable elements include:

unit name / description

scenario

image

name of the learning objects.
The Homepage has a text-only navigation page formatted entirely in HTML. If editing the Navigation or filenames for any of these pages it is important to also edit the equivalent text-only navigation page.
Orientation text Formatted entirely in HTML. Browse to the file in the Toolbox, take note of the URL, and use that to find the appropriate file in the orientation directory. Open the file in a
HTML authoring tool and make the required changes.
Flash interactions In H
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Online there are two different types of flash objects that have been created:

without XML data files

with XML data files.
Without XML data files
Some Flash interactions in this Toolbox are self contained. Most of these interactions can be customised by anyone with basic Macromedia Flash design skills.
However some are more complex, and require action script knowledge. Examples of these are: (jar test ( 3cf3_2.htm
) calculations activity ( 4sc2_2.htm
)).
To customise, open the page in
Dreamweaver and select the Flash object that you wish to change. Under the properties of the object, you will see a filename such as flashint.swf
. You cannot change this directly, but must rebuild it from the source code.
Location index.htm
/data/menu_dropdo wn.xml
/shared/htm/text_na v.htm
/guided_tour.htm
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Using Flash MX or MX2004 authoring software, browse to the source directory and locate a .fla
file with the same name as the .swf
.
This is the file you need to edit. Open it up inside Flash and look for comments in the actionscript attached to the first frame.
These comments will point you in the right direction.
With XML data files
Many flash interactions pull in external data from an XML file. These interactions can be customised by anyone with basic
Dreamweaver skills. These interactions include:

small slide show

large slide show

rollover interaction

text input activity

multiple choice.
To customise open the page in
Dreamweaver and select the Flash object that you wish to change. Find the *.swf
file. The data file will be located in a subfolder under the HTM folder, that the
*.swf
file is embedded in.
The XML file contains information that can be edited (including the location of the image files).
Required Actions All Required Action pages are formatted in
HTML. To customise, take note of the
URL and use that to find the appropriate file in the Toolbox directories. Open the file in a HTML authoring tool and make the required changes.
Resource Book All Resource Book content is formatted in
HTML. To customise, take note of the
URL and use that to find the appropriate file in the Toolbox directories. Open the file in a HTML authoring tool and make the required changes.
Glossary All glossary items are formatted in HTML.
To customise, take note of the URL and use that to find the appropriate file in the
Toolbox directories. Open the file in a
HTML authoring tool and make the
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There are numerous ways of editing the content of this Toolbox. The approach is similar to editing pages that might be found on any website.
The two simplest ways are:
1. Using a Web development package (MS FrontPage or Macromedia
Dreamweaver).
2. Using a straight text editor (MS Notepad or your favourite text editor).
A basic understanding of HTML and the software package is useful.
Web development software package

Download the complete Toolbox contents onto your machine.

Identify the pages you would like to edit (these are displayed in the address bar at the top of the browser page when viewing).

Locate these files in the downloaded files, following the paths displayed in the browser.

Open each file in your web editing software package (i.e. MS FrontPage or
Macromedia Dreamweaver) and make appropriate changes.

Save each file.

Check your edits in a web browser to see if it displays properly.
Text editor (i.e. MS Notepad)

Download complete Toolbox contents onto your machine.

Locate the file you wish to edit, following the paths displayed in the browser.

Open the file using a text editor (i.e. MS Notepad)

Make appropriate changes, following the CSS styles, some of which are: o <h1> (Main Headings) larger blue font in caps, o <h2> (Sub headings) green fonts, o <p> (main content i.e. paragraphs) black text.

Save each file.

Check your edits in a web browser to see if it displays properly.
You may only want to offer one or two units from the Toolbox, or limit access to certain units and/or streams.
To disable access to units, open the index.htm
file in the root folder in an HTML editor and edit the link target for the unit you wish to disable and point the link to disabled.htm
. Now when uses click these buttons they will receive a pop-up message saying that this content is not available at this time. You can modify this message by changing disabled.htm
.
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If you want to distribute a smaller version by pruning the unnecessary content, you will need to follow the above process, and in addition delete the appropriate folders in the content directory.
Each section of content conforms to a standard naming convention of xnnnn where x is a number referring to that sections position on the main menu, and nnnn is the first 4 letters of the name, in lowercase of course.
To remove the third menu item entitled “Preparation”, simply remove the folder called
3prep .
You may wish to modify the main.htm
file to not show these missing units, or you may wish to create an entirely new one using the existing file as a reference.
This Toolbox has been developed in accordance with a number of internal conventions and international standards. These standards may be related to accessibility, cross-browser compatibility, or just to enable the easy location and customisation of content.
Keep this in mind when you are customising, as whatever you produce will need to be accessible, cross-browser compatible, and able to be further customised.
Try to ensure that any changes you make are conformant with the following standards.

W3C Priority One - Web Accessibility Initiative - http://www.w3.org/WAI/

XHTML 1.0 Transitional - http://www.w3.org/TR/xhtml1/

CSS 2 - http://www.w3.org/TR/REC-CSS2/
You can check individual pages for compliance use the free:

W3C Markup Validation Service: http://validator.w3.org/check or check CCS information\ using

W3C CSS Validation Service - http://jigsaw.w3.org/css-validator/validator
This Toolbox uses:

Cascading Style Sheets (CSS2) for visual layout and site structure.

Only relative font sizes, compatible with the user specified "text size" option have been specified.
The images for the “skin” are in the \shared\images directory.
If your browser or browsing device does not support style sheets at all, the content and menu structure of each page degrade gracefully so it is still readable.
Global formatting with CSS
This Toolbox has been created with Cascading Style Sheets (CSS). This will enable you to make global changes to the look and feel of this Toolbox . If you don’t have a good understanding of HTML and at least a beginner’s level understanding of CSS you should get somebody with this knowledge to help you.
The main CSS file is located at shared\css\h2o.css
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Other CSS files used are:

shared\css\home.css – for Home Page

shared\css\popup.css – for popup (white background) pages

shared\css\folder.css – for Resource book pages

shared\css\text_nav.css – for Text navigation page

shared\css\print.css – this is used when page is printed (removes unnecessary images, navigation etc for a clean printout)
CSS style descriptions
Table 2: CSS style list
Style Name Font Size Description body h1 link p
Verdana
Verdana
.7em
1.8em
Main body font.
Heading Level 1 – Should only ever appear once per page.
Verdana Inherits size from body
Verdana Inherits size from body
Indicates a hyperlink. Initially #0078A9
(shade of blue) and underlined.
Paragraph text.
You can find out more about CSS at: http://www.htmlhelp.com/reference/css/ .
There are a number of different menu structures within the H
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The front page index.html is by default a flash object which uses data from an xml file to display the links. Changes to the main menu system are made through this xml file.
An example of the xml file is:
<SUB textTitle="Control water quality in distribution systems’"></SUB>
<!-- Sub menu links-->
<SUB textTitle="1. Locate water quality problems"
URL="1ds/1ds1/htm/1ds1_1.htm"></SUB>
<SUB textTitle="2. Identify water quality problems"
URL="1ds/1ds2/htm/1ds2_1.htm"></SUB>
<SUB textTitle="3. Respond to water quality problems"
URL="1ds/1ds3/htm/1ds3_1.htm"></SUB>
<SUB textTitle="4. Review response to problems"
URL="1ds/1ds4/htm/1ds4_1.htm"></SUB>
There is also an alternative menu structure (/shared/htm/text_nav.htm), which is a simple HTML and CSS system, which is simple to change.
This form of menu is very accessible, degrades well in any browser or operating system and is very simple to edit. An example of this is:
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<ol class="indentmore">
<li><a href="../../1ds/1ds1/htm/1ds1_1.htm"> Locate water quality problems</a></li>
<li><a href="../../1ds/1ds2/htm/1ds2_1.htm"> Identify water quality problems</a></li>
<li><a href="../../1ds/1ds3/htm/1ds3_1.htm"> Respond to water quality problems</a></li>
<li><a href="../../1ds/1ds4/htm/1ds4_1.htm"> Review response to water quality problems</a></li>
</ol>
The navigation on all other pages uses HTML and CSS which is simple to edit.
The main CSS file is located at \shared\css\h2o.css
Almost all major elements of the Toolbox are organised within their own specific folders.
The general structure of the T oolbox groups the “commonly” used files such as style sheets, images, shared resources such as the referenced websites etc, into the shared folder and then the subsequent folders contain the information for each of the identified competencies.
This allows the user to make “whole of Toolbox” changes from the common images and style sheets used in conjunction with the Cascading Style sheets used in the design minimising the need for multiple changes within every html page to make simple structural and design changes.
The files have been organised in a directory structure to make it easier to extract and deliver individual components of this Toolbox. All files have been named according to the unit (process), learning object (task), part of the learning object (prepare, practise, apply or procedure), and required action.
Table 2: File naming structure
File Name Description
1ds1.htm
1ds1/1ds1.htm
1ds1/1ds2.htm
1ds1/1ds3.htm
1ds1/1ds4.htm
1ds1/1ds1/1ds1_1.htm
1ds1/1ds1/1ds1_2.htm
1ds1/1ds1/1ds1_3.htm
Distribution systems unit
Distribution systems learning object 1
Distribution systems learning object 2
Distribution systems learning object 3
Distribution systems learning object 4
Distribution systems learning object 1, prepare
Distribution systems learning object 1, practise
Distribution systems learning object 1, apply
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1ds1/1ds1/1ds1_4.htm
Table 3: Directory structure
Description
Distribution systems learning object 1, procedure
1ds1_1_1.htm Distribution systems learning object 1, required action 1
The following table outlines the complete directory structure:
Folder Name
NWP317B - Control water quality in distribution systems
1ds
LO1
1ds1
Prepare
1ds1_1
Know your system
1ds1_1_1
1ds1_1_2
Review system data
Collect samples 1ds1_1_3
Practise
Practise
1ds1_2
Apply
Monitor and identify microbiological contaminants
1ds1_3
Procedure
Monitor and identify inorganic and organic water quality parameters
1ds1_4
LO2
Monitor and identify protozoa
1ds2
Prepare 1ds2_1
Monitor and identify physical characteristics
1ds2_1_1
1ds2_1_2
1ds2_1_3
1ds2_1_4
1ds2_2
Apply
1ds2_3
Procedure 1ds2_4
LO3
1ds3
Prepare
Follow critical incident procedure
1ds3_1
1ds3_1_1
Notify stakeholders
Monitor and measure recovery process
1ds3_1_2
1ds3_1_3
Practise
Apply
1ds3_2
1ds3_3
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Procedure
LO4
Prepare
Review incident
Complete documentation requirements
Practise
Apply
Procedure
NWP345B - Monitor, operate and control water treatment processes
LO1
Prepare
Monitor and investigate
Sample and test
Operate and control
Record and report
Practise
Apply
Procedure
LO2
Prepare
Monitor and investigate
Sample and test
Operate and control
Record and report
Practise
Apply
Procedure
LO3
Prepare
Monitor and investigate
Sample and test
Operate and control
Record and report
Practise
1ds3_4
1ds4
1ds4_1
1ds4_1_1
1ds4_1_2
1ds4_2
1ds4_3
1ds4_4
2wtp
2wtp1
2wtp1_1
2wtp1_1_1
2wtp1_1_2
2wtp1_1_3
2wtp1_1_4
2wtp1_2
2wtp1_3
2wtp1_4
2wtp2
2wtp2_1
2wtp2_1_1
2wtp2_1_2
2wtp2_1_3
2wtp2_1_4
2wtp2_2
2wtp2_3
2wtp2_4
2wtp3
2wtp3_1
2wtp3_1_1
2wtp3_1_2
2wtp3_1_3
2wtp3_1_4
2wtp3_2
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Apply
Procedure
LO4
Prepare
Monitor and investigate
Sample and test
Operate and control
Record and report
Practise
2wtp3_3
2wtp3_4
2wtp4
2wtp4_1
2wtp4_1_1
2wtp4_1_2
2wtp4_1_3
2wtp4_1_4
2wtp4_2
2wtp4_3
2wtp4_4
Apply
Procedure
NWP347B - Monitor, operate and control coagulation and flocculation processes 3cf
LO1
Prepare
Monitor the SCADA system
Investigate the equipment
Monitor the inline instruments
Investigate the floc formation
Practise
Apply
Procedure
3cf1
3cf1_1
3cf1_1_1
3cf1_1_2
3cf1_1_3
3cf1_1_4
3cf1_2
3cf1_3
3cf1_4
LO2
Prepare
Take samples for testing
Test samples
Practise
Apply
Procedure
3cf2
3cf2_1
3cf2_1_1
3cf2_1_2
3cf2_2
3cf2_3
3cf2_4
LO3
Prepare
3cf3
3cf3_1
3cf3_1_1
Identify the location of the problem in the coagulation and flocculation processes
Determine the process adjustment
…based on raw water characteristics
…in the coagulation processes
3cf3_1_1
3cf3_1_2
3cf3_1_3
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…in the flocculation processes
Control the coagulation and flocculation processes
Practise
Apply
Procedure
LO4
Prepare
Practise
Apply
Record relevant information
Report back
Procedure
NWP348B - Monitor, operate and control sedimentation and clarification processes
LO1
Prepare
Monitor the SCADA system
Investigate the equipment
Monitor the inline instruments
Investigate the floc formation
Practise
Apply
Procedure
LO2
Prepare
Take samples for testing
Test samples
Calculate process information
Practise
Apply
Procedure
LO3
Prepare
Identify the location of the problem in the sedimentation and clarification processes
3cf3_1_4
3cf3_1_5
3cf3_2
3cf3_3
3cf1_4
3cf4
3cf4_1
3cf4_2
3cf4_3
3cf4_1_1
3cf4_1_2
3cf1_4
4sc
4sc1
4sc1_1
4sc1_1_1
4sc 1_1_2
4sc _1_3
4sc _1_4
4sc1_2
4sc1_3
4sc1_4
4sc2
4sc2_1
4sc2_1_1
4sc2_1_2
4sc2_1_3
4sc2_2
4sc2_3
4sc2_4
4sc3
4sc3_1
4sc3_1_1
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Determine the process adjustment
Control the sedimentation and clarification processes
Practise
Apply
Procedure
LO4
Prepare
Record relevant information
Report back
Practise
Apply
Procedure
NWP366A - Monitor, operate and control chloramination disinfection processes
LO1
Prepare
Check the SCADA system
Inspect plant equipment
Examine the inline instruments
Practise
Apply
Procedure
LO2
Prepare
Identify the location of the problem in the chloramination disinfection process
Determine the process adjustment
Control the chloramination disinfection process
Practise
Apply
Procedure
LO3
Prepare
Use and store chemicals
4sc3_1_2
4sc3_1_3
4sc3_2
4sc3_3
4sc3_4
4sc4
4sc4_1
4sc4_1_1
4sc4_1_2
4sc4_2
4sc4_3
4sc4_4
5cd
5cd1
5cd1_1
5cd1_1_1
5cd1_1_2
5cd1_1_3
5cd1_2
5cd1_3
5cd1_4
5cd2
5cd2_1
5cd2_1_1
5cd2_1_2
5cd2_1_3
5cd2_2
5cd2_3
5cd2_4
5cd3
5cd3_1
5cd3_1_1
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Follow emergency OHS procedures
Practise
Apply
Procedure
LO4
Prepare
Record relevant information
Report back
Practise
Apply
Procedure
NWP364B - Perform laboratory testing
LO1
Prepare
Register and label samples
Prepare samples
Preserve samples
Practise
Apply
Procedure
LO2
Prepare
Set up test equipment
Conduct pre-checks
Calibrate equipment
Set up reagents
Practise
Apply
Procedure
LO3
Prepare
Determine sequence of tests
Conduct tests
Check validity of results
Practise
6lt
6lt1
6lt1_1
6lt1_1_1
6lt1_1_2
6lt1_1_3
6lt1_2
6lt1_3
6lt1_4
6lt2
6lt2_1
6lt2_1_1
6lt2_1_2
6lt2_1_3
6lt2_1_4
6lt2_2
6lt2_3
6lt2_4
6lt3
5cd3_1_2
5cd3_2
5cd3_3
5cd3_4
5cd4
5cd4_1
5cd4_1_1
5cd4_1_2
5cd4_2
5cd4_3
5cd4_4
6lt3_1
6lt3_1_1
6lt3_1_2
6lt3_1_3
6lt3_2
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Apply
Procedure
LO4
Prepare
Record relevant results
Report back
Practise
Apply
Procedure autorun autorun.dat autorun.exe dvd.dll js32.dll xtras images shared css documents glossary guides htm images resource_book scripts
Source_files
1ds
2wtp
3cf
4sc
5cd
6lt
Shared
Australian Flexible Learning Framework
6lt3_3
6lt3_4
6lt4
6lt4_1
6lt4_1_1
6lt4_1_2
6lt4_2
6lt4_3
6lt4_4
Autorun data file
Autorun application file
Autorun files
Autorun files
Autorun files
Logos and background image for
Homepage and main menu
All shared information
Shared Cascading style sheet files
Shared Word documents (worksheets)
Glossary HTML files
Teacher guide, Technical guide, Guided tour files
Acknowledgements, Copyright, Text
Navigation etc files
Shared images
Shared resource files
Shared JavaScript files
Source files for Water quality (fla, etc)
Source files for Water treatment processes (fla etc)
Source files for Coagulation and flocculation (fla etc)
Source files for Sedimentation and clarification (fla etc)
Source files for Chlorimination (fla etc)
Source files for Laboratory testing (fla etc)
Source files for Resource Book
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The site is compliant with W3C Content Accessibility Priority 1.0 guidelines, XHTML
Transitional.
Each Flash interaction has a link that indicates that the content is also available in an accessible form. To access the alternative version, click on the “Non-Flash alternative” link.
If you modify any of this Flash content, always remember to modify the content in the alternative version as well.
The alternative version names follow the name of the flash file. If the Flash file is called
3cf1_1_2.htm
then the alternative would be found in 3cf1_1_2ta.htm
.
Text equivalents of rich elements
All content images used in this site include descriptive ALT attributes. Complex images include LONGDESC attributes or inline descriptions to explain the significance of each image to non-visual readers. Purely decorative graphics include null ALT attributes.
Text alternatives to Flash movies are also provided. If you replace any image with another, it is important that you update the Alt tag or Longdesc tag appropriately.
Links
Title attributes have been used on links to describe the link in greater detail. If the text of the link already fully describes the target (such as the headline of an article), then the title attribute may be skipped.
Links have been written so users with screen-readers can make sense of them out of context.
Technical support is available from the Toolbox Help Desk, which is detailed at the end of this section. However before calling or emailing, please make sure that the answer you seek is not located elsewhere in this section, or available on the support pages at www.flexiblelearning.net.au/toolbox/support .
To install the Toolbox on your network or web server, follow these simple steps:

Insert the Toolbox CD in your CD-ROM drive

Copy the entire contents (except for autorun.inf
, autorun.exe, install.txt
and the source_files folder – which aren't needed to run the Toolbox from a web server) from the CD-ROM to the appropriate directory on your web server.

For most installations, there are no other requirements to get the Toolbox up and running.
To access the Toolbox, simply open the file 'index.htm' at the root directory level using your web browser.
If you are only copying one LO to your server or another CD-ROM, you must make sure the shared\css folder is also copied
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There are no server side technologies utilised by this Toolbox, so no server configuration will be necessary.
If you wish to make content from this Toolbox available through your LMS, and your
LMS is SCORM compliant, then you can install the relevant learning objects (LOs) by using the following process:
1. Browse to the Toolbox Repository at http://toolboxes.flexiblelearning.net.au/repository/index.htm
.
2. Search on the name of this Toolbox, you will find a number of learning objects, each relating to a section of the Toolbox CD-ROM.
3. Download each object that you wish to place on your LMS. They will be delivered as IMS content packages, which look exactly like .zip
files.
4. Follow your LMS’s specific instructions for uploading these IMS content packages.
Be aware that not all LMS’s are SCORM compliant, and that some claiming to be compliant cannot process IMS content packages so probably aren’t.
Please refer issues with the uploading of content to your LMS administrator, not the
Toolbox Help Desk. The administrator or LMS vendor will contact us if necessary.
There are files on the CD-ROM that aren’t required for student use, such as the teacher guide, this technical guide and the source_files folder. You should determine which files students don’t need and ensure you don’t burn them.
Whether producing one-off copies of CD-ROMs, or class sets, use the following procedure:
1. Start up your favourite CD-ROM burning software
2. Select the d ata option (don’t simply copy the whole CD-ROM)
3. Drag and drop all files (except the source directory)
4. You may wish to delete the Teacher guide and Technical guide
5. Burn.
Before you burn yourself a class set, it might be wise to test that the first one works as expected.
The following are known technical issues that users may experience when using this
Toolbox.

IIS 6.0 will not serve content of unknown MIME type.
 Adobe® Flash detection issues in WebCT.
 When Adobe® Flash has been installed under a Windows ‘administrator’ account, content may not display on computers that have a ‘restricted user’ account.

People using screen readers, or keyboard navigation will only be able to access th e Text version of Adobe® Flash content.
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 Lotus Notes based training environments don’t allow pop-ups.

Issues with pop-up blocking by Windows XP SP2, and others (i.e.0 Google).

Browser printing (right hand edge of page may be cut off).

Issues trying to use A dobe® Dreamweaver templates inside FrontPage

To optimise the viewing experience, Mac users should use Firefox 1.5 rather than Safari 1.0 or 1.3.
 Some documents have text boxes that ‘flicker’ in some versions of Microsoft
Word®.

The documents printed from t he ‘test input’ flash activities has a black bar on the side. This will not interfere with the quality of the print out, unless the learner uses an excessive number of lines to complete the answer (for example in a box that allows 250 characters, putting these characters over 10 lines).
Keyboard access
1.
2.
3
4
.
.
Why can't I use the keyboard to tab to all form controls (checkbox, radio buttons, submit buttons etc) on Mac OSX?
By default Mac OSX (before 10.3) has 'Turn on full Keyboard access' off by default in System Preferences. Turn this on and ensure 'For Windows and dialogs, highlight' is set to 'any control'. Access this via Apple
– System
Preferences – Hardware – Keyboard and Mouse – Keyboard Shortcuts.
If you are using Firefox: (in versions before Firefox 1.5) and find this still does not work type 'about:config' into the browser address bar and change the accessibility:tabfocus value from its default OSX setting of 1 – 'Text field form controls only' to 7 'All form controls and hyperlinks'
If you are using Safari: check the version. Safari 1.x does not fully support keyboard access. Safari 1.2 and above does.
Why can't I navigate by keyboard in Mac/Internet Explorer?
If you are using Mac/Internet Explorer and find the navigation does not expand or collapse with keyboard navigation you must either use a mouse to navigate or change browser. Also use mouse clicks to close buttons etc where you cannot tab out.
Why can't I navigate by keyboard into Flash content with Firefox or Safari?
This is a generic Flash bug that has not been fixed for Firefox (PC or Mac) or
Safari. To overcome this issue you can either use the text version or use
Internet Explorer.
Please note that keyboard navigation of the entire content (including navigation and Flash content) is most successfully accomplished using Internet Explorer on a PC.
Why can't I navigate to the first link in a frame in Safari
Safari implements their focus/tabbing in a different (and arguably wrong) way.
The only way around this is to use [Shift] + [Tab] to go back one link from the second.
Computer crashes
5 . Why does my Mac OS 8.6 or 9.2 computer sometimes freeze or crash when using this site?
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Your computer may have insufficient RAM to run many applications at one time. Try shutting down other applications and only opening one at a time (for instance do not have Acrobat Reader and Flash open at the same time).
Documents
6 . Why do I have problems opening Word (.doc) files?
Browser and computer settings may be set to download and not open these files.
If you are having problems opening the Word (.doc) files, right-click the mouse
(press CTRL and click on a Macintosh) and select 'save target as...' or 'save link as...' then choose a location to save the file.
If you do not have these options and still have problems, you may need to update your browser settings
Changing your browser settings
The following instructions explain how to change the settings for Internet Explorer 5.2 on Mac OSX so that the browser will open a document (.doc) file in Microsoft Word.
1. Select Preferences from the IE's Explorer menu.
2. Select File Helpers from the column on the left.
3. Click on the word 'Extension' at the top to sort the settings by extension.
4. Locate the '.doc' setting and double click it to open it.
5. From the 'How to handle' pop-up menu, select 'Post-Process with Application'.
6. Make sure that Microsoft Word is the selected application (if not, use the browse button located to the right to find and select it).
7. Click OK to close the Edit File Helper window.
8. Click OK to close Internet Explorer's Preferences window.
Flash
7 .
8
9
.
.
Are there subtitles available for the audio content? How do I turn them on?
There aren’t any subtitles available for the audio. However, a transcript of each audio item is av ailable via the ‘non flash alternative’ link as well as the Text version of each
Adobe® Flash item.
Are there subtitles available for the video material? How do I turn them on?
There aren’t any subtitles available for the video. However, a transcript of each video segment is available via the ‘non flash alternative’.
Why does Flash not play on my browser?
Internet explorer and Firefox both have security features that initially “block” access to some files from websites thinking they are a security threat.
Internet Explorer: If a site opens a pop-up window that is blocked by Internet
Explorer, a notification appears in the information bar and status bar and a sound is played. If you click the notification in the information bar or status bar, you see a menu with the following options:

Temporarily Allow Pop-ups . Reloads the page, allowing pop-up window
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
Always Allow Pop-ups from This Site . Adds the current site to the
Allow list. (we would recommend you choose this option, so that the pop up blocker will not appear again for this particular site)

Settings . Shows more Pop-up Blocker settings menu items and gives access to the Pop-up Blocker Settings window
Firefox: Open the particular page with the flash file, a small yellow bar will appear at the top of the browser screen.

On the yellow bar, click Options or Preferences.

Click Allow pop-ups for.... The pop-ups that were blocked will not appear, but any future pop-ups from that site will be allowed.
10 . Why do I get an Adobe Flash Player security warning?
Adobe Flash Player 8 and later, Flash Player security for local content restricts network communication for certain kinds of content that is stored on your local computer, unless you give permission. This security measure protects you from potentially harmful content that could be used to send sensitive information stored on your computer or local network to locations on the Internet. To find out more about this please go to http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=4c093f20
11 . Why won't a link to a document open when I click on it?
If you are using Windows XP with Service Pack 2 then you will need to control
+ click to open the document.
Printing
12 . Why do I only get one page when printing in Firefox?
Firefox does not provide the ability to only print the content frame, it will instead try to print the whole frameset (meaning the banner and navigation too). Rightclick on the page you wish to print and choose 'This Frame' – 'Open Frame in
New Tab' then print from that. Your whole page will now print correctly.
13 . Why is there content missing from my print-out?
Sometimes Flash content is not printed. If this happens you can right-click (or
[Control] + click in Mac) on the Flash content and choose Print from the submenu.
14. How do I print the Resources?
PC: Right click in the Resources panel and click 'Print' (Internet Explorer).
Mac: [Option] + [Ctrl] + click in the Resources panel and click 'Print page'.
Downloading files
15 . How do I download rather than open a file?
PC: Right click on the link and 'Save Target As' (Internet Explorer) or 'Save
Link As' (Firefox), and from the dialogue box specify the location where the file is to be downloaded to.
Mac: [Option] + click on the link saves to the desktop.
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The Toolbox Help Desk is here to help you with installing Toolboxes and solving technical issues and a single help desk call is all that is needed. However, before contacting the help desk please assist us by following these steps:

Check if your question has already been answered in the Frequently Asked
Questions (FAQs) section of the Toolbox website at http://toolboxes.flexiblelearning.net.au/support/index.htm
.

Check the section relating to patches and fixes on the Toolbox website at http://toolboxes.flexiblelearning.net.au/support/patches.htm
.
 If you don’t find the assistance you need on these pages:
Email: toolboxhelp@flexiblelearning.net.au
Phone: 1300 736 710

Please provide: o the Toolbox name and series number, eg: 10.03 H
2
Online o your name, phone number and email address o the problem you need help with.
The Flexible Learning Toolbox Help Desk will contact you as soon as possible.
Frog, K. (1997) Being green, is easy after all , CD-ROM, London: Lilly Pad Publishing.
Lave, J. (1988) Cognition in Practice , Cambridge: Cambridge University Press.
W3C (1998). Cascading Style Sheets, level 2 , http://www.w3.org/TR/REC-CSS2/
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Toolbox contact details:
Flexible Learning Toolbox Help Desk
Phone: 1300 736 710
Email: toolboxhelp@flexiblelearning.net.au
Website: flexiblelearning.net.au/toolbox
For more information contact:
2007 Australian Flexible Learning Framework
National Communication
Phone: (07) 3307 4700
Fax: (07) 3259 4371
Email: enquiries@flexiblelearning.net.au
Website: flexiblelearning.net.au
GPO Box 1326
Brisbane QLD 4001
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