EQUALITY AND DIVERSITY AWARENESS/FEEDBACK AND CONSULTATION
Action
Reason for Action
Accountability
Timescales
Raise awareness of
age-related issues
such as loss of
hearing and also
disabilities related to
illness, including shortterm illness.
Review guidelines on
and support for sexual
orientation issues.
Consider joining
Stonewall’s Diversity
Champions
programme.
Prepare disabilityrelated resources for
students and staff to
include a sign-posted
map.
Related to general
awareness activities
as above.
HR/LDC
Dec 07- Nov Increased information
08
available on website
and in departments.
Need to identify what
support is needed for
staff/students from
different sexual
orientations.
HR
06/07
academic
year
Need to publicise
services.
Disability
Services/HR
D Weber/ L
Morris
Dec 06- Nov Resources available
071
for students and staff.
Jan 092
1
2
Original date
Revised date
Success measures
Increased awareness
of issues relating to
sexual orientation.
Increased information
on website.
Equality
strand
Age,
Dis.
Progress
SO
LGBT staff group and website
set up. Web messages on
LGBT history month. Meeting
with Stonewall taken place.
WoW to be held in Summer
Term. ECU conference
attended.
New disability services leaflet
produced. Marking guidelines
for academic staff who are
assessing Dyslexic students.
Training and awareness session
to be offered as Wow session
with HR.
ALL
E&D website revamped –
includes Age Concern guide.
Action
Reason for Action
Accountability
Timescales
Success measures
Review student
complaints/feedback
processes and the
Student Records
System in relation to
audit trails of
complaints and
identify issues.
Improved monitoring.
Academic
Registrar,
Head of
Student
Services
06/07
academic
year
Improved tracking of
complaints and more
effective reporting to
address recurrent
issues
Hold focus group of
lifelong learning
students to gather
their input into cont.
dev. of E&D
Review H&B policy for
staff and consider
drawing up a
statement relating to
Dignity at Work at
Warwick.
Need to involve all
students
Director of
Student Dev
and Diversity
Dir of Lifelong
Learning
HR
08/09
academic
year (YR 1
of SEAP)
Views gathered and
acted on
08/09
academic
year (YR 1
of SEAP)
H&B policy reviewed
and Dignity at Work
statement drawn up if
appropriate.
Need to promote
positive behaviours
Equality
strand
ALL
ALL
Progress
A log has been established for
the recording and reviewing of
complaints handled by all teams.
This will be examined quarterly
to identify recurrent issues and
to generate FAQs. A review of
student complaints/ appeals
over the last three years has
been carried out . This has
been presented to AQSA and
work with the Students’ Union
Advice and Welfare Service to
provide enhanced online
guidance to students will take
place.
Discussed with SSLC, survey
undertaken, results/
recommendations will go to CLL
SSLC April 09.
New policy to be rolled out from
1 June 2009
FACILITIES/SERVICES
Action
Reason for Action
Accountability
Timescales
Success measures
Equality
strand
Dis.
Progress
Review of Disability
Services, including the
role of Disability Coordinator,
communication,
relationships with
academic departments
and resources.
Review of student
feedback mechanisms
in relation to disability
services
Review of IT services
requirements for
disabled staff and
students including
software programs
and training.
Further develop the
quality and
consistency of Library
service provision, and
provide additional
support where
appropriate
Ensure Service is
meeting needs.
Student
Services
Director of
Student
Development
and Diversity
Dec 06- Nov Report to Disability
09
Interest Group.
Incorporating student
feedback in planning
and service
development.
Ensure Service is
meeting needs.
Disability
Services (D
Weber)
Sept 08 –
Sept 09
Review complete and
new mechanisms in
place
Dis.
Review completed, student
focus groups and feedback
survey piloted in May 2009
Disability
Services/IT
Services
Dec 06 –
Nov 07
Review completed.
Dis.
Software and equipment
available in assistive technology
rooms and specified areas in
library.
Ensure Service is
meeting needs.
Library
Ongoing
Special allowances
and arrangements
are in place.
Dis.
Special allowances and
arrangements in place.
New Disability Co-ordinator in
post from August 2008 – review
complete
Action
Reason for Action
Accountability
Timescales
Success measures
Establish a Group to
produce a “Warwick
Standard” of
accessibility for all
disability groups for
new builds and
refurbishments, review
and advise on budget
requirements, advise
on external lighting
and campus
accessibility.
Establish procedures,
practice, roles and
responsibilities for the
allocation and
adaptation of rooms
for disabled students.
Ensure new builds
and refurbishments
take account of
needs of disabled
staff and students.
Head of Estates
Projects &
Head of Estates
Commercial
Group; Director
of Student
Support and
Residential Life:
Disability
Services,
Warwick
Accommodation
Accommodati
on Services,
Disability
Services,
Hospitality,
Director of
Student
Support and
Residential Life
(in conjunction
with G
Cumberland
Estates)
Dec 06 Nov 09
Standard produced
and publicised.
Dec 07 –
Nov 08
Consultation taken
place, procedure
drawn up and used.
Clear procedures,
roles and
responsibilities.
Equality
strand
Dis.
Progress
Dis.
A close working relationship
between the teams has been
established in terms of student
room allocations, adaptations
and support for students in
Halls. Disability Services have
funded some equipment for
students to use in halls.
Personal Evacuation Plan
procedures are also being
developed.
Access group established
Action
Reason for Action
Accountability
Timescales
Success measures
Review provision of
separate bathrooms
and toilet facilities on
campus for all
genders, particularly in
Halls of Residence.
Ensure services are
sufficient.
Apr 07 –
Mar 2010
Review undertaken;
changes made where
necessary.
Review how to meet
parking permit
requests from
vulnerable individuals
for spaces near to
residences.
Consider providing
more visible security
presence on campus
at night, reviewing
poorly lit areas and
areas perceived as
higher risk (route to
Lakeside etc).
As above.
Director of
Estates (Dir of
Estates),
Director of
Student
Support and
Residential Life,
Warwick
Accommodation
Facilities
Manager
Apr 07 –
Mar 08
Security
Manager
Apr 08 –
Mar 09
Ensure service is
sufficient.
Equality
strand
Gender
Progress
Review undertaken.
Dis.
gender
Requests for parking are dealt
with on an ongoing basis.
Review undertaken
and more security
provided if thought
necessary.
ALL,
gender
Policy of high visibility patrols by
Security staff, all wearing high
visibility jackets, CCTV cameras
and improved lighting installed
at Westwood. Emergency
phone pillars installed across
campus.
Rooms with ensuite facilities are
allocated for all disabled
students as required. Current
provision is compliant with
regulations; new build of 500
ensuite rooms is in progress.
Action
Reason for Action
Accountability
Timescales
Success measures
Review of clarity of
signage on campus;
recommendations for
change where
necessary
Ensure signage
meets needs
Estates Mr B
Cox
2008 – 2010 Review undertaken
academic
and changes made
years (YRS where required
1&2 of
SEAP)
Equality
strand
Dis.
Progress
Review complete – signage
ordered and installed.
STUDENT EXPERIENCE
Teaching and Learning, Curriculum, Assessment
Completion of new
Awareness raising
Academic
T&L strategy inc.
and mainstreaming
Registrar, PVC
section on E&D.
activity.
(T&L)
Learning Spaces,
Ensure services meet Library, e-lab,
review of availability
needs.
Accommodation
and support
, Academic
procedures of special
Office,
equipment and
software in the Library,
Learning Grids and
new Teaching Grid.
Teaching Spaces,
Ensure services meet Estates, Space
review of equipment
needs.
Management
and support
and Timetabling
procedures in
Team
Classrooms, Lecture
Theatres (eg induction
(hearing) loops,
wheelchair access
routes.
06/07
academic
year
Dec 07 –
Nov 08
Strategy completed
and published.
ALL
Review complete.
Dis.
Review completed within
Library. Actions to improve
provision have been
implemented.
Dec 07 –
Nov 08
Review complete
Dis.
A list of the factors considered
important when designing
teaching spaces has been
compiled by the Space
Management & Timetabling
section of the Academic Office.
Audio-Visual Services has
produced a list of hearing loop
provision in centrally timetabled
teaching rooms across campus
and the group which refurbishes
centrally timetabled teaching
rooms has drawn up advice for
contractors involved in new
installations.
A list of centrally-timetabled
teaching rooms unsuitable for
individuals with impaired mobility
has been drawn up and shared
with the Disability team.
Timetable construction takes
account of this information.
The purchase of portable
writing tablets for wheelchair
users has been discussed.
Some lecture theatres have
writing benches which
wheelchair users may use;
where this is not the case
alternative facilities are provided
if requested where the section is
advised of a specific need.
When full information is received
on user requirements this is built
into the timetable build process
to ensure needs are met.
A complete DDA review of the
University (including teaching
rooms) has been undertaken.
Access issues relating to heavy
corridor doors etc have been
raised with the Estates Office.
The review of teaching rooms
with equality in mind is an ongoing process. Whenever a
teaching room is refurbished
equality issues are considered
and rooms designed
accordingly.
When a user raises an issue
with a centrally-timetabled
teaching room, the issue is
addressed and a solution found,
thus reasonable adjustments are
made. If a room does not meet
a need (and the specific need
was not known to the
Timetabling team) remedial
action is taken in consultation
with the appropriate parties (the
user experiencing difficulties,
Disability Services, the Estates
Office). If an issue cannot be
satisfactorily addressed, a class
will be moved at the appropriate
time.
Action
Reason for Action
Accountability
Timescales
Success measures
Equality
strand
Dis.
Progress
A study that examines
the teaching, learning
and assessment
issues to be carried
out.
Identify any factors
that need further
action.
LDC
To be
completed
Oct 2008
Data analysed and
actions proposed.
Explore the use of
mentors for disabled
students
Support mechanism
for students.
Disability
Services (D
Weber)
Dec 06 Nov 07
System up and
running.
Dis.
Review completed.
ALL
System for capturing
information working.
Gender
Mentoring system in place,
being review, and termly
meeting with mentors arranged
for quality assurance, feedback
and training purposes.
Dignity at Work and Study policy
developed – to be rolled out
across University from June
2009.
Voluntary question inserted in
online (re)enrolment process to
capture information on students
with dependents, both young
and elderly. The Graduate
School and wider Academic
Office are integrating this
information into the planning of
service provision.
Review Sexual, Racial
and Personal
Harassment
Guidelines
Look at ways of
capturing information
about students who
are parents and share
with relevant internal
bodies.
Ensure they are up to
date.
Deputy
Registrar
HR
Ensure services are
meeting needs.
Academic
Registrar and
Director of
Student
Services
06/07
academic
year3
By July 094
Apr 07 –
Mar 08
Report completed and
considered by EDC and
personal tutors.
Support for students
3
4
Original date
Revised date
STAFF EXPERIENCE
Recruitment and Selection, induction
Action
Reason for Action
Accountability
Timescales
Success measures
Ensure rollout of
Minicom system
Meeting needs of
disabled applicants.
Recruitment
Manager
Dec 06 –
Nov 07
Minicom system
working and
advertised on
recruitment literature.
Equality
strand
Dis.
Progress
Progress
Revised Personal Tutor
System Guidelines approved
and training launched in
Autumn 2008.
Complete
Training and development, career progression
Action
Reason for Action
Accountability
Timescales
Success measures
Training for residential
wardens and tutors on
equality issues.
Importance of E&D
awareness for staff
with contact with
students.
Director of
Student
Support and
Residential Life.
LDC.
Ongoing
Training carried out.
Equality
strand
ALL
Training for
departmental senior
tutors
Importance of E&D
awareness for staff in
contact with students.
Senior Tutor
Ongoing
Training carried out.
ALL
Training is given at the start of
each year. New induction
programme launched in
September 2008.
Action
Reason for Action
Accountability
Timescales
Success measures
Equality
strand
Dis.
Progress
Provide disability
awareness training for
Heads of Department,
Departmental
Administrators, and
Admissions Officers.
Training international
office contacts in E&D;
consider financial
support of
international students
to help with
adaptations and
equipment.
As above.
HR/LDC
Dec 07 –
Nov 08
Training carried out.
Ensure staff are
trained in E&D
matters.
LDC
Dec 07 –
Nov 08
Staff trained. Review
carried out into
funding issues.
ALL
Dis.
Liaising with Intl office- training
offered by DS. Updated
section on disability website
targeting Intl students. Intl
students are supported and
funding impl. are monitored
within the department.
Action
Reason for Action
Accountability
Timescales
Success measures
Progress
Dec 07 –
Nov 08
System reviewed and
updated where
necessary.
Equality
strand
Dis.
Review the system for
seeking alternative
work where a disabled
employee can no
longer meet the
requirements of
his/her current role.
Ensure system meets
legislative
requirements.
HR
Disability
Services (D
Weber)
Have all been offered
Marshalls E&D e-learning
module
Support for Staff
Included in new redeployment
guidelines currently being
developed.
Action
Reason for Action
Accountability
Timescales
Success measures
Equality
strand
Dis.
Progress
Explore use of
mentors or “buddies”
for disabled staff who
are new to the
University, or who are
newly disabled
Explore use of
mentoring for female
staff to support career
development
Meet needs of staff
HR/LDC
Dec 07-Nov
08
Mentors used where
appropriate
Meet needs of staff
LDC
Apr 08-Mar
09
Mentors used where
appropriate
Gender
Mentoring available from LDC
Action
Reason for Action
Accountability
Timescales
Success measures
Progress
HR
Autumn 08
then
biennially
Data cleaning
exercise undertaken.
Equality
strand
Gender
Data cleansing
exercise for staff to
incorporate
information relating to
transgender
Hold new staff survey
incorporating more
questions on equality
of opportunity
To ensure
information is
accurate.
To build on results of
2008 survey.
HR
Apr 08 –
Mar 09
Staff survey
undertaken.
ALL
Additional questions added
relating to H&B. Analysis
being undertaken and actions
identified.
Informal group support being
developed. Mentoring
available from LDC.
Miscellaneous
Ongoing consideration to be
given to HESA requirements.
Not required as yet.