HumanaVitality FAQs
®
HumanaVitality makes it easy, fun and straightforward for
members to make positive health changes. What does this
mean for employees? For starters – healthier, happier
employees. But more importantly – higher productivity,
lower healthcare costs and fewer sick days.
What is HumanaVitality?
HumanaVitality is a comprehensive wellness solution that integrates rewards with healthy living and provides
the tools and support to help Humana members achieve healthier lives. Based on proven research, members who
engage in HumanaVitality significantly lower claims costs compared to all other members and non-members. The
more members engage with the program, the more opportunities they have to earn incentives and get healthier.
How does Humana define “well-being” and “wellness”?
Humana is committed to health and wellness and helping people achieve lifelong well-being. While wellness
refers to one’s physical, emotional and spiritual health, well-being goes further – it’s about purpose, security and a
sense of belonging.
How does HumanaVitality work?
HumanaVitality is a comprehensive wellness and rewards program. A key element of the program is a
sophisticated health-behavior-change model supported by an actuarially sound incentive system. HumanaVitality
tracks healthy behaviors, aggregates them, makes suggestions and records each behavior to motivate change. It
also tracks activity via Vitality PointsTM, which convert to Vitality Bucks® and can be redeemed for rewards.
Who is eligible for HumanaVitality?
HumanaVitality is offered to Humana group members.
HumanaVitality.com
Can eligible members opt out of HumanaVitality?
Members can choose not to participate, but one of the biggest benefits members receive is immediate access
to offerings and incentives for doing simple activities and making healthier choices that can help them lead
healthier lives.
What are the true benefits of HumanaVitality?
One of the differentiators of HumanaVitality is that every activity can be tracked and verified.
HumanaVitality rewards participating members for making healthy choices, like getting preventive screenings
and health checkups, exercising regularly, eating healthy and quitting smoking.
What makes HumanaVitality different from other wellness
rewards programs?
Vitality Bucks are accumulated through trackable activity reporting, rather than self-reported data, for
members of all ages. Children can earn Vitality Bucks toward their family’s rewards, and all participants –
regardless of physical health – begin at the same level. Upon registration, each member will complete their
Health Assessment and receive their Vitality AgeTM based on their health status, along with personalized support
to help them improve their health.
What does Humana mean by “trackable activity reporting”?
Information will be gathered through automatic data feeds sent from participating partners, such as gyms
and doctors. In addition, members also can document their activities on HumanaVitality.com and track their
progress by syncing fitness devices with their personal profile. This data gets translated into Vitality Points
and Vitality Bucks that can be redeemed for rewards.
Is a member’s personal information protected?
The information collected is kept confidential as required by the Health Insurance Portability and
Accountability Act (HIPAA). HumanaVitality may share an individual employee’s Vitality Status® level or
aggregated reporting data with an employer. Employers never see a member’s personal health information,
such as health screening results or how a member achieved their status.
Do people who are healthier at the start of the program benefit more
than those who aren’t?
All HumanaVitality participants begin at the same level and receive rewards for participation and sustained
engagement in the program.
What rewards can a Humana member earn?
Members can use their Vitality Bucks to earn rewards like movie tickets, iTunes gift cards, Amazon.com gift
cards and Apple products. Plus they can even make charitable donations using their Vitality Bucks.
HumanaVitality.com
How is this program related to the World Economic Forum’s (WEF)
Wellness Alliance for Workplace Health, in which Humana is involved?
Humana’s commitment to lifelong health and well-being begins at home with our associates. Healthy
people are happier and more productive. Through the WEF Wellness Alliance for Workplace Health, Humana is
encouraging companies to take a stand on improving workplace health and well-being, and HumanaVitality
offers companies a tangible solution to help employees make healthy choices.
Will HumanaVitality cause commercial and individual members’
premiums to increase?
While the cost of all features, including HumanaVitality, is built into Humana’s health plan premiums,
wellness programs have been shown to reduce overall healthcare costs. In April 2014, Humana released findings
from the HumanaVitality Health Claims and Productivity Impact Study of 16,000+ Humana employees. The
comprehensive study, conducted by HumanaVitality actuaries, found improved health, as shown through
lower healthcare costs and fewer unscheduled absences, among associates who actively participated in the
HumanaVitality program.
Three Key Findings Emerged from the Study:
• U
nengaged members in both years of the study had on average $53 higher claims costs per member per month
than members who were engaged in HumanaVitality both years.*
• T
he largest impact on healthcare costs was on members with lifestyle-related chronic conditions such as high
blood pressure or diabetes. Engaged members with these conditions had 60 percent lower health claims costs
than those who were unengaged.**
• U
nscheduled absences were 56.3 percent higher with unengaged members than engaged members in both
years.***
Can employers opt out of HumanaVitality?
Although members will automatically have access to the HumanaVitality program, all members can
choose whether they want to participate or not.
HumanaVitality.com
*Guidelines for the use of claims data for wellness program evaluation recommend a minimum of three years of
program exposure. HumanaVitality will publish the Year 3 results of this study in 2015.
** Unengaged members with lifestyle-related chronic conditions had 101 percent higher claims costs than the
total population, while engaged members with these chronic conditions had 41 percent higher claims costs than
the total population.
*** Unscheduled Paid Time Off (PTO) hours were used to define absenteeism.
Humana Plans are offered by Humana Medical Plan, Inc., Humana Employers Health Plan of Georgia, Inc., Humana Health Plan, Inc., Humana
Health Benefit Plan of Louisiana, Inc., Humana Health Plan of Ohio, Inc., Humana Health Plans of Puerto Rico, Inc. License # 00235-0008,
Humana Wisconsin Health Organization Insurance Corporation, or Humana Health Plan of Texas, Inc. – A Health Maintenance Organization,
or insured by Humana Health Insurance Company of Florida, Inc., Humana Health Plan, Inc., Humana Health Benefit Plan of Louisiana, Inc.,
Humana Insurance Company, Humana Insurance Company of Kentucky, Emphesys Insurance Company, Humana Insurance of Puerto Rico, Inc.
License # 00187-0009 or administered by Humana Insurance Company or Humana Health Plan, Inc.
Statements in languages other than English contained in the advertisement do not necessarily reflect the exact contents of the policy written in
English, because of possible linguistic differences. In the event of a dispute, the policy as written in English is considered the controlling authority.
For Arizona Residents: Offered by Humana Health Plan, Inc. or insured by Emphesys Insurance Company or insured or administered by Humana
Insurance Company.
Please refer to your Benefit Plan Document (Certificate of Coverage/Insurance or Summary Plan Description) for more information on the company
providing your benefits.
Our health benefit plans have limitations and exclusions.
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