WEG S.A. 2nd Quarter 2014 Earnings Results Conference Call July 24, 2014 – 11:00 a.m. (Brasilia time) Transcript of the simultaneous translation from Portuguese into English CORPORATE PARTICIPANTS Mr. Sérgio Schwartz – Executive President and Investor Relations Officer Disclamer Vice Mr. Wilson Watzko – Controller Officer Mr. Paulo Polezi – Finance Officer Mr. Luís Fernando Oliveira – Investor Relations Manager The statements that may eventually be made during this conference call relating to WEG’s business perspectives, projections and operating and financial goals and to WEG’s potential future growth are management beliefs and expectations, as well as information that are currently available. These statements involve risks, uncertainties and the use of assumptions, as they relate to future events and, as such, depend on circumstances that may or may not be present. Investors should understand that the general economic conditions, conditions of the industry and other operating factors may affect WEG’s future performance and lead to results that may differ materially from those expressed in such future considerations. 2Q14 Conference Call PRESENTATION Operator: Good morning ladies and gentlemen and welcome to WEG's conference call to discuss the results of 2Q14. Conference Call 2Q14 July 24, 2014 We would like to inform you that this conference call is being recorded and that for the time being all participants are connected in listen-only mode. Later we will begin the Q&A session and further instructions will be given for you to participate. If you should require any assistance during the conference call please reach the operator by pressing star zero and to obtain the press release or the presentation that will be used during this conference call please go to WEG's investor relations page at www.weg.net/ri. Page 2 July 24, 2014 Before proceeding let me mention that any forwardlooking statements that may be made during this conference call relating to the company's business outlook, operational and financial targets and to WEG's future potential for growth are based on the beliefs and assumptions on the part of the company's management and on information currently available. These forward-looking statements involve risks, uncertainties and assumptions as they refer to future events which may or may not materialize. Investors should understand that general economic conditions, industry conditions and other operating factors may affect the future performance of WEG and conduct results which differ materially from those expressed in such forward-looking statements. We would like to remind you that this conference call is being conducted in Portuguese with simultaneous translation into English. Today with us in Jaraguá do Sul are Mr. Sérgio Schwartz, Executive Vice-President and Investor Relations Officer; Mr. Wilson Watzko, Controller Officer; Mr. Paulo Polezi, Financial Officer and Mr. Luís Fernando Oliveira, Investor Relations Manager. Please go ahead Mr. Schwartz. _________________________________________ Mr. Sérgio Schwartz – Executive President and Investor Relations Officer Vice Good morning to all. It is a pleasure to have you again here today to discuss the results of WEG in 2Q14. I will turn the floor over to Paulo who is going to talk about growth and the performance of revenues; Wilson then is going to talk about costs, EBITDA, working capital and investments and we will then take your questions. The floor is yours Paulo. Page 1 WEG S.A. 2nd Quarter 2014 Earnings Results Conference Call July 24, 2014 – 11:00 a.m. (Brasilia time) Transcript of the simultaneous translation from Portuguese into English equipment for generation, distribution of energy (GTD). Highlights Quarterly Figures Net Operating Revenue Q2 2014 Q1 2014 % Q2 2013 1.821.547 1.783.543 2,1% 1.699.639 Domestic Market External Markets External Markets in US$ Gross Operating Profit Gross Margin Net Income Net Margin EBITDA EBITDA Margin EPS (adjusted for splits) 900.348 921.198 413.147 577.325 31,7% 227.985 12,5% 311.500 17,1% 0,28265 895.446 888.097 375.677 570.421 32,0% 204.887 11,5% 299.643 16,8% 0,25403 0,5% 3,7% 10,0% 1,2% % 873.354 826.285 399.171 557.996 32,8% 204.968 12,1% 312.547 18,4% 0,25413 11,3% 4,0% 11,3% 7,2% 3,1% 11,5% 3,5% 3,5% 11,2% -0,3% transmission and In the foreign market growth was stronger: the growth was 11.5% in reais still with a positive impact of the devaluation of the real in this quarter. Revenue measured in dollars grew 3.5% and this arises from our better competitive positioning and the expansion of our portfolio of products and applications. 11,2% Figures in R$ Thousand Business Area Revenue breakdown 2Q14 Conference Call July 24, 2014 Page 3 13% Mr. Paulo Polezi – Finance Officer 25% Then the expansion of the net margin, which achieved 12.5% with an improvement in the financial result. Net Operating Revenue Quarterly Evolution In R$ million External Market Domestic Market 1.893 1.758 10% 1.784 1.822 50% 51% 49% 55% 2Q10 66% 62% 2Q11 Industrial Equipment 2Q14 Conference Call 6% 11% 21% 22% Good morning. Let us move to page 3 where we have the table with the main figures for the quarter. I draw your attention to two points: first the growth in net revenue. It was a quite challenging quarter but net revenue grew 7.2% quarter-on-quarter especially in the foreign market and growth was in dollars and in reais. 1.700 5% 8% 5% 6% _________________________________________ 2Q12 GTD 21% 25% 61% 62% 2Q13 Domestic Use 6% 7% 2Q14 Paints & Varnishes July 24, 2014 Page 5 Moving on to slide 5 we see the breakdown of revenue in major business areas. On the graph we can see very clearly how the area of motors for domestic use has been slowing down and it now accounts for a smaller share and even a smaller share for 2Q. On the other hand we see an improvement in business in GTD with global prices in slow but consistent recovery and a gradual improvement in the demand for generation. We expect that this sector will continue to perform well and that we will be able to capture that opportunity thanks to our strong competitive position in renewable generation. 1.478 48% 52% Q1 52% 50% 49% 51% Q2 50% 48% 50% Q3 Q4 Q1 2Q14 Conference Call Q2 2014 2013 Page 4 July 24, 2014 The area of equipment for industrial use showed a performance within the usual performance with a gradual improvement in the foreign market and the favorable exchange rate offsetting the slowdown in the domestic market. I would now like to turn the floor over to Wilson. On page 4 we see the evolution of net operating revenue quarter-on-quarter in the last 18 months. In the domestic market revenue grew 3.1% quarter-onquarter but we saw a slowdown relative to the previous quarter. There was less growth in shortcycle products, serial products, which after the devaluation of the real have become more competitive; the long-cycle products are growing in some specific segments such as the area of Page 2 WEG S.A. 2nd Quarter 2014 Earnings Results Conference Call July 24, 2014 – 11:00 a.m. (Brasilia time) Transcript of the simultaneous translation from Portuguese into English Costs of Goods Sold Materials 63% Materials 64% 2Q13 2Q14 Other Costs 9% Labor 23% Depreciation 4% Labor 23% 2Q14 Conference Call Others Costs 10% Depreciation 4% July 24, 2014 Page 6 _________________________________________ Mr. Wilson Watzko – Controller Officer Good morning to all. On page 6 you see the breakdown of costs in this quarter and in 2Q13. In this quarter we saw an interruption in the consistent trend toward expansion of the gross margin: in 2Q14 gross margin was 31.7%, 1.1 p.p. lower than in 2Q13 and 0.3 p.p. lower than the previous quarter. margin was 17.1% - that is 1.7 p.p. lower than in 2Q 13 and 0.3 p.p. higher than in 1Q 14. In addition to the effects already mentioned when we talked about the gross margin the EBITDA margin was also affected by an increase in operational expenses, especially administrative expenses. In this case the slowdown in the domestic market and the reduction of growth played a greater role as it is more difficult to dilute expenses. The scenario domestically showed a decrease in industrial activity and we have been adopting additional measures to control costs and expenses to protect our margins from further deterioration. The additional expansion of the margin depends from a gradual improvement in the fundamentals of the markets where we operate from the point of view of the mix of products in demand and also on pricing conditions. Working Capital In % of Net Revenue 50,0% 40,0% This positive trend was interrupted because of the difficulty in realigning sales prices to reflect the costs of raw materials especially given the slowdown in the economy and also the dilution of manufacturing costs is not as good because of the lower growth of revenue. This loss in gross margin was partially offset by productivity gains due to constant innovation in products and production processes and the smaller tax burden on the payroll. Main impacts on EBITDA 66,0 (97,3) 55,9 (18,5) FX Impact on Revenues 312,5 Volumes, Prices & Product Mix Changes COGS (ex depreciation) Selling Expenses (0,8) 13,5 Profit Sharing Program Other Expenses Working Capital 20,0% Clients Inventories 10,0% Advances Suppliers 0,0% 2Q06 2Q07 2Q14 Conference Call 2Q08 2Q09 2Q10 Page 8 2Q11 2Q12 2Q13 2Q14 July 24, 2014 On page 8 we see the changes in working capital as a percentage of the net revenue in the last few years. The need for working capital is measured this way and presented a slight increase with an increase in client accounts and inventories. These increases are relative, that is they also reflect a lower growth of revenues. The trend towards a gradual reduction of working capital as a percentage of revenue as we have said before is still there. 311,5 EBITDA Q2 14 EBITDA Q2 13 2Q14 Conference Call (19,9) General and Administrative Expenses 30,0% Page 7 July 24, 2014 On page 7 we see the major variations of the accounts of our EBITDA and in this quarter EBITDA was stable relative to the previous year and EBITDA Page 3 WEG S.A. 2nd Quarter 2014 Earnings Results Conference Call July 24, 2014 – 11:00 a.m. (Brasilia time) Transcript of the simultaneous translation from Portuguese into English Capex Program Contacts In R$ million Outside Brazil Brazil 94,0 56,8 6,0 61,3 11,8 63,9 15,6 61,1 13,1 64,3 8,4 50,7 49,5 48,3 48,0 55,9 Q1 Q2 Q3 Q4 Q1 2013 2Q14 Conference Call Sérgio Luiz Silva Schwartz Investor Relations Officer Luís Fernando M. Oliveira Investor Relations Manager +55 (47) 3276-6973 luisfernando@weg.net twitter.com/weg_ir 23,5 70,6 Q2 2014 Page 9 July 24, 2014 And finally on slide 9 we have organic investment to expand capacity. It reached R$ 94 million in the quarter and 158.3 million in 1Q14. For 2014 our investment program should be more robust to expand and upgrade production capacity and this also includes the first disbursements of the investment of US$ 345 million in the next five years in production units for electrical motors in Mexico and China. Our initial estimate was that this program would reach R$ 592 million in 2014; however, given the magnitude of the investments part of this disbursement should take place only in 2015 and the total disbursement in 2014 may be lower than our original estimations. We now close the presentation and I turn the floor over to Sérgio. _________________________________________ Mr. Sérgio Schwartz – Executive President and Investor Relations Officer Vice Before beginning the Q&A session I would like to reinforce some points: despite the difficulties in the market in 2014 we are confident that we will be able to continue to grow. In Brazil we can see some improvement in the conditions for the second semester, which is usually a strong semester, and in GTD we are going to see greater growth. In the foreign market conditions are improving gradually. Our target of R$ 20 billion in revenue in 2020 established in our strategic planning is possible and we are gearing actions to take advantage of any opportunities we see as we work to protect our margins and our profitability in this challenging scenario. With this I close this presentation and we are now opening the Q&A session. 2Q14 Conference Call Page 10 July 24, 2014 _________________________________________ Q&A Session Operator Ladies and gentlemen we will now begin the Q&A session. We would like to remind you that this conference call is being conducted in Portuguese with simultaneous translation into English. To ask a question please press star one and to remove your question from the queue please press star two. Our first question comes from Mr. Cássio Lucin from J.P. Morgan. _________________________________________ Mr. Cássio Lucin – JP Morgan Good morning to all, thank you very much for the conference call. I have two questions; first I would like to address the order book for compressors which has been quite reasonable in Europe and in the US. Is this reflected already in the backlog of industrial motors? And this company has also said that there would be an increase in price in the mid term; have you been able to pass the increase in price through to clients or do you find it difficult at this point? _________________________________________ Mr. Luis Fernando Oliveira – Investor Relations Manager Thank you very much Cássio for the questions. We said very clearly that the foreign market… We see the foreign market performing better, especially the Page 4 WEG S.A. 2nd Quarter 2014 Earnings Results Conference Call July 24, 2014 – 11:00 a.m. (Brasilia time) Transcript of the simultaneous translation from Portuguese into English US and Europe. In these mature economies the performance has been more consistent and this comes not only from compressors, which is a typical application of motors, but comes from the market as a whole. The performance has been more consistent not only in compressors but in other typical applications. And as regards the order book things work in a slightly different way: our order book is not only for motors; our OEM clients pass these orders to us as they see the need for deliveries and this is one of our competitive advantages: we have a very fast turnaround for delivery, so we are not seeing that in our book order yet; but we see that the environment is more favorable in this market, that is for sure. _________________________________________ Mr. Cássio Lucin – JP Morgan I have a second question now focusing on the domestic market: given the slowdown, the foreign exchange rate, do you see a war in price going on between competitors in this quarter that may have an impact or are your competitors more rational relative to prices? _________________________________________ Mr. Luis Fernando Oliveira – Investor Relations Manager Price war with other providers of electrical motors and things? No, no. This is a very rational market, Cássio. What we see is that we have been able to pass prices through. Some of our costs are denominated in foreign currency and we have plans to pass these costs on to clients, so it is much more on the side of demand than on the side of supply. So there is no price war going on. Good morning to all. My first question has to do with the investment plan in the mid and short terms and I would like to understand the reasons why you decided to postpone investments to 2015 and also has there been any change in your estimates relating to FX? In the beginning of the year you expected the situation to be more favorable because of the exchange rate but since the real has appreciated what is your expectation relating to the exchange rate for 2014 and 2015? _________________________________________ Mr. Paulo Polezi – Finance Officer Hi Peçanha this is Paulo speaking. I will take the first part of your question relating to investments and I will answer your question in two parts: as Wilson said during his presentation Mexico and China are places where WEG has an investment program under way to improve its competitive positioning. We are seeking verticalization in these markets and we are investing as planned. On the other hand investments in other units especially in Brazil, these are investments that have to do with the situation of the economy and so they depend on the performance of the economy. We are reassessing these investments, reevaluating them and we might execute them in a slower way. A lot of these investments should be made in 2015 depending on the demand on the market; if the demand is stronger we might invest at a stronger pace, otherwise most of these investments should be made in 2015. It depends on the market basically. _________________________________________ Mr. Luiz Peçanha – Bradesco _________________________________________ And what about the role of the exchange rate? It plays an important role in terms of investment? Have you made any changes in the strategic plan because of the exchange rate? Operator _________________________________________ Our next question comes from Mr. Luiz Peçanha from Bradesco. You may speak sir. Mr. Luis Fernando Oliveira – Investor Relations Manager _________________________________________ Mr. Luiz Peçanha – Bradesco There has been no change in the budget or in the strategic plan. This is a parameter, we do not change that otherwise it loses its function. What we Page 5 WEG S.A. 2nd Quarter 2014 Earnings Results Conference Call July 24, 2014 – 11:00 a.m. (Brasilia time) Transcript of the simultaneous translation from Portuguese into English try to do is to try to be neutral relative to the foreign exchange rates by investing in operations. We have to be competitive at any exchange rate. One of the things we know about the exchange rate is that it is going to vary and we have to live but that, there is not much we can do about that and so we have to live with that but there has been no changes whatsoever to the budget or to the strategic plan by virtue of the exchange rate. _________________________________________ Operator Our next question comes from Mr. Ricardo Schweitzer from Votorantim Corretora. _________________________________________ Mr. Ricardo Schweitzer – Votorantim Corretora Good morning to all, thank you very much for the call. I would like to have your impression relative to volumes and mix of backlog especially in the domestic market as regards short-cycle products. How much of what happened in 2Q can be attributed to specific factors of Brazil and how much can be attributed to a loss of competitiveness on the part of your clients because of the exchange rate? And what about going forward in the short and mid term? Do you believe the second semester will be better? And then do you have anything to say regarding to WEG Balingen and SINYA Group? _________________________________________ Mr. Luis Fernando Oliveira – Investor Relations Manager Your question is a difficult question, we are unable to answer your question at this point. We believe that some nonrecurring effects in 2Q are in fact nonrecurring - that is the World Cup is over; the reduction of working days is over, so these effects are over and there should be… The situation should be more favorable in 3Q. But we do know that the fundamentals of the economy are basically the same. The expectation is that there will be a decompression but it is difficult to tell you now what it is going to be like. But for long-cycle products we have a better visibility and we have better expectations in that regard especially in GTD. We have a firm portfolio of orders and we see an improvement in like wind energy and in this order book we have more visibility and our expectations are higher. The first half of the year was good and we expect the second-half of the year to be as good. _________________________________________ Mr. Ricardo Schweitzer – Votorantim Corretora Relative to comments? SINYA and WEG Balingen any _________________________________________ Mr. Luis Fernando Oliveira – Investor Relations Manager Can you repeat the second part of your question? _________________________________________ Mr. Ricardo Schweitzer – Votorantim Corretora I wanted to know whether you had anything to say about the recent acquisitions of WEG Balingen in Germany and the SINYA Group in China. _________________________________________ Mr. Luis Fernando Oliveira – Investor Relations Manager We consolidated the acquisition as of June in China and we are now beginning to operate there. We should see more effective results and the integration of the activities as of next year. The revenue of course we are going to consolidate the revenue in 3Q that will be the first semester… The first quarter. We have so far consolidated only the assets and the revenue will be consolidated in 3Q only. And the business in Germany is very short and the effect has to be diluted in time. In China we are going to see the effect shortly since it is motors for the white line. _________________________________________ Operator Page 6 WEG S.A. 2nd Quarter 2014 Earnings Results Conference Call July 24, 2014 – 11:00 a.m. (Brasilia time) Transcript of the simultaneous translation from Portuguese into English Our next question comes from Mr. Fernando Leitão from Hoya Corretora. _________________________________________ Mr. Fernando Leitão – Hoya Corretora Thank you very much for the call, congratulations for the results. Once again you have been exceeding our expectations and I wanted to ask a question relating to costs. Forgive me if this has been said already but the connection seems to be a bit… The volume was not so good for me. There seems to have been a loss in gross margins; what was this due to? And then relative to the investment in China just for me to have the order of magnitude what is the number of units manufactured in China as compared with WEG Brasil? machines and dryers. It is a new market for us, this market in China as well as new for us and the volume of production is completely different. So we are talking about a very complex operation. This comparison from the point of view of volumes does not make much sense. What we can say is that China is obviously one of the key, one of the cornerstones of our strategies. It is a key market for WEG. _________________________________________ Mr. Fernando Leitão – Hoya Corretora So if you allow me just one more comment or question: China is a key market for WEG in terms of growth, in terms of WEG 2020, your strategic plan and we could say that the foreign market… Can we say that China is going to be key or is going to be important for WEG 2020? _________________________________________ _________________________________________ Mr. Luis Fernando Oliveira – Investor Relations Manager As regards the factors that affected the gross margin specifically we talked about two: the first one was a certain difficulty in passing price increases through and then the dilution of costs which was affected by a slower increase in revenue. These were the two negative aspects and we have some positive aspects which were not enough to offset these two factors. On the positive side we have lower payroll charges and also more productivity in processes and products; but these two positive factors were not enough to offset the two negative impacts and to continue to achieve an increase in margin in general we have to continue to grow, this is very clear to us. As regards China we are talking about an operation which… I mean it is difficult to tell you the number of units produced, the operation is very complex. Since 2004 we had an operation manufacturing industrial motors, it is a very mature operation. We made additional investments in a new manufacturing plant for industrial motors, it was a greenfield project in China for industrial motors and this project has to do specifically with that. We are going to expand the product line and we are going to increase the number of processes. And more recently we made an acquisition of a different product line: specifically motors for washing Mr. Luis Fernando Oliveira – Investor Relations Manager Not only China but China plays a very important role. In the markets where we have a presence, in mature markets… we want to increase the product line in more developed economies where we provide electrical motors and so we want to sell other products around electrical motors. In markets such as China, India and markets that are more recent for us we are still adopting the strategies to penetrate these markets. The Chinese market is huge and our presence there is relatively small; there is a lot of room for growth almost irrespectively of macroeconomic conditions just by increasing our presence in that market. China is a very important part of our strategy. _________________________________________ Mr. Fernando Leitão – Hoya Corretora Thank you. _________________________________________ Operator Our next question comes from Mr. Lucas Marquiori from Banco Safra. Page 7 WEG S.A. 2nd Quarter 2014 Earnings Results Conference Call July 24, 2014 – 11:00 a.m. (Brasilia time) Transcript of the simultaneous translation from Portuguese into English _________________________________________ Mr. Lucas Marquiori – Banco Safra Good morning, thank you very much for the call. I have two questions: could you give us a little bit more information about the productivity gains? Can you give us examples so that this can become clearer to us where these gains are coming from innovation and what we can expect for 3Q and 4Q? And then I would like to know from you what you expect for the electrical buses business, what are the figures in that sector. Some recent investments have been made in this segment; can these have an impact on WEG? What are the prospects for this segment in Brazil? _________________________________________ Mr. Sérgio Schwartz – Executive President and Investor Relations Officer Vice Good morning Lucas and thank you very much for your question, this is Sérgio speaking. When we talk about productivity in a company, in a complex group such as WEG it is difficult to give a very direct answer; but if you look at our main product, motors and this is our main strength - this has to do with our verticalized manufacturing model. We want to offer the market products which are customized but made in large volumes. So you asked me to give you an example: we provide mass customized motors. You see, in the recent past Chinese manufacturers came to Brazil and began to supply pumps (motor + pump) for prices that were lower than the price of the motor or the pump alone. of the motors complements the compressor and this allows the elimination of intermediary components like coupling and so on and this increases productivity. Also from the compressor industry we prepare all the cables, all the fittings specifically for the model of compressor of clients and we do that in WEG and we deliver these products in the clients’ production line and this also allows productivity gains to our clients. And I could give you many other examples to illustrate what we mean by productivity. Also internally we focus on the improvement of processes; we invest in new machinery, new equipment; in the development of devices to streamline the operation and to make the operation more productive. _________________________________________ Mr. Lucas Marquiori – Banco Safra And what about the electrical buses? Can you give us a big picture of where it stands today? _________________________________________ Mr. Sérgio Schwartz – Executive President and Investor Relations Officer Vice We have developed products for that segment. We have motors and inverters for full electric buses, for hybrid buses; but this market depends on incentives, on funding, and it depends also on the decision on the part of the authorities to foster this type of transportation. Some states, some cities have made this decision but still at very modest levels relative to the potential of Brazil. So what did we do to fight in this market? We worked with the pump manufacturers, domestic and foreign pump manufacturers, and we developed specific products that would yield a better performance. And we worked on integration so that part of the motor would replace part of the pump or vice versa to look for a simplification of the assembly process and therefore the manufacturers of motors and pumps could achieve more productivity. This had to do with design, had to do with research and this is the type of innovation that we focus on together with our clients to fight in the market against our competitors. But WEG has the national content and therefore WEG is able to receive funding from BNDES and also WEG has been working very closely with players in that market and we are therefore in a good position to capture business opportunities in this segment in the future. Also as regards compressors, another typical application, we tried to develop motors so that part _________________________________________ _________________________________________ Mr. Lucas Marquiori – Banco Safra Thank you very much. Operator Page 8 WEG S.A. 2nd Quarter 2014 Earnings Results Conference Call July 24, 2014 – 11:00 a.m. (Brasilia time) Transcript of the simultaneous translation from Portuguese into English Ladies and gentlemen to ask a question please press star one. Once again ladies and gentlemen for questions please press star one. Thank you very much for participating, thank you very much for your questions. I hope I have been able to clarify your questions and have a nice day. _________________________________________ _________________________________________ Mr. Luis Fernando Oliveira – Investor Relations Manager Operator We have a question that came from our web platform from Mr. Saraiva and he asks about the wind and solar markets. WEG has been in the solar market for a long time, we were pioneers in this market. We recently opened a solar installation in Fernando de Noronha, a beautiful project. WEG's conference call is now ended. I would like to thank you all very much for participating, have a nice day and thank you very much for using Chorus Call. And as regards wind energy we already have a book order, a very sound book order until the end of next year and we are preparing ourselves for the next auctions which should take place in the second semester and we are very optimistic about these next auctions. And our ambition is that these new sources of energy will give us conditions that are as good as the more traditional sources of energy such as small power plants and biomass. Sergio Saraiva asks us if we have a target in terms of market share. We do not have a target but we have a production capacity that is flexible and that may be allocated to different products depending on the conditions of the market. What I mean is that if it is good to operate in wind energy we have the conditions, we have the production capacity to increase our presence that segment. If for any reason that market proves not to be attractive the production capacity may be allocated to produce other rotating electrical machines: large electrical motors; generation of electrical energy from other sources and so in Brazil and abroad we have different alternatives and this is one of our main advantages: our production is very flexible. _________________________________________ Operator WEG's Q&A session is now ended. I would like to turn the floor over to Mr. Schwartz for his final remarks. _________________________________________ Mr. Sérgio Schwartz – Executive President and Investor Relations Officer Vice Page 9