IT Services Help Desk
12c
ResNet connection –
Apple Mac OSX
What do I need to connect?
To connect to the Resnet using a cable, your Apple Mac needs to have an ethernet network
card \ network port.
Some Macs only have wireless cards – if this applies to you, please see leaflet 12e.
Note: A modem will not work in residences. Other devices such as hubs & routers are
not allowed.
Connecting the cable
There should be a network cable provided in your room. The ethernet network port on your
Mac may appear next to an icon representing 3 computers connected together.
Plug one end of the network cable into the RJ45 port on your computer
and the other end into the wall outlet in your room. Ensure it is
connected firmly.
You have now established a physical connection to the network.
Select Ethernet on the left.
Make sure the Location is
set to Automatic
Configure needs to be set
to Using DHCP.
The IP Address, Subnet
Mask, Router field will be
automatically configured.
Click Apply to save the
configuration.
Check the proxy settings:
Still in Network settings,
click on Advanced then
select the Proxies tab.
Make sure all boxes in here
are blank (apart from ‘use
passive FTP Mode’), and
then click on the Apply
button.
If the laptop still fails to connect, please contact us, see below.
Read the Acceptable Use Policy
You are responsible for all activity originating from any machine using the network
connection provided in your room. In addition to this general responsibility, please read the
Acceptable Use Policy which can be found at:
Check your network settings
If internet pages are not displaying, please carry out the following checks:
http://www2.warwick.ac.uk/services/its/servicessupport/networkservices/resnet/rules/aup/
For general information about the ResNet service, go to http://go.warwick.ac.uk/resnet
What should I do if I need help?
Click the System
Preferences button or go to
the Apple Menu icon, then
press System Preferences
Under Internet & Wireless
click the Network icon.
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IT Services Help Desk | helpdesk@warwick.ac.uk | warwick.ac.uk/its
Continued overleaf →
Room connection issues, phone from the room with the computer switched on.
Phone 024 765 75000 (or extension 75000).
Visit the IT Services Help Desk Drop in Centre - 1st floor of the Library - 9am –
5.30pm weekdays.
For virus, hardware or other faults on your computer, book an appointment at the
ServicePoint by phone or via the IT Services Help Desk Drop in Centre.
For non-urgent queries, log a request via our online Helpdesk at
go.warwick.ac.uk\itshelpdesk
15/06/2015 15:31:00
IT Services Help Desk
12c
ResNet connection –
Apple Mac OSX
What do I need to connect?
To connect to the Resnet using a cable, your Apple Mac needs to have an ethernet network
card \ network port.
Some Macs only have wireless cards – if this applies to you, please see leaflet 12e.
Note: A modem will not work in residences. Other devices such as hubs & routers are
not allowed.
Connecting the cable
There should be a network cable provided in your room. The ethernet network port on your
Mac may appear next to an icon representing 3 computers connected together.
Plug one end of the network cable into the RJ45 port on your computer
and the other end into the wall outlet in your room. Ensure it is
connected firmly.
You have now established a physical connection to the network.
Select Ethernet on the left.
Make sure the Location is
set to Automatic
Configure needs to be set
to Using DHCP.
The IP Address, Subnet
Mask, Router field will be
automatically configured.
Click Apply to save the
configuration.
Check the proxy settings:
Still in Network settings,
click on Advanced then
select the Proxies tab.
Make sure all boxes in here
are blank (apart from ‘use
passive FTP Mode’), and
then click on the Apply
button.
If the laptop still fails to connect, please contact us, see below.
Read the Acceptable Use Policy
You are responsible for all activity originating from any machine using the network
connection provided in your room. In addition to this general responsibility, please read the
Acceptable Use Policy which can be found at:
Check your network settings
If internet pages are not displaying, please carry out the following checks:
http://www2.warwick.ac.uk/services/its/servicessupport/networkservices/resnet/rules/aup/
For general information about the ResNet service, go to http://go.warwick.ac.uk/resnet
What should I do if I need help?
Click the System
Preferences button or go to
the Apple Menu icon, then
press System Preferences
Under Internet & Wireless
click the Network icon.





IT Services Help Desk | helpdesk@warwick.ac.uk | warwick.ac.uk/its
Continued overleaf →
Room connection issues, phone from the room with the computer switched on.
Phone 024 765 75000 (or extension 75000).
Visit the IT Services Help Desk Drop in Centre - 1st floor of the Library - 9am –
5.30pm weekdays.
For virus, hardware or other faults on your computer, book an appointment at the
ServicePoint by phone or via the IT Services Help Desk Drop in Centre.
For non-urgent queries, log a request via our online Helpdesk at
go.warwick.ac.uk\itshelpdesk
15/06/2015 15:31:00