BUS 14M – Page 1
Date Approved:
1/24/92
Date Scanned:
5/29/2016
Date Inactivated
10/12/07
College of the Redwoods
CREDIT COURSE OUTLINE
DEPARTMENT AND COURSE NUMBER: BUS 14M
DEGREE APPLICABLE
NON-DEGREE APPLICABLE
FORMER NUMBER (If previously offered)
COURSE TITLE
ADVANCED KEYBOARDING—MEDICAL
LECTURE HOURS: 0
LAB HOURS: 3.0
UNITS: 1.0
PREREQUISITE: BUS-162, BUS-8LRT or BUS-8 or equiv.
Eligibility for: Engl 150
Math 105
Request for Exception Attached
CO-REQUISITE: NONE
GRADING STANDARD:
Letter Grade Only
TRANSFERABILITY:
CSUS
UC
Articulation with UC requested
Repeatable
yes
no
CR/NC Only
NONE
Max No. Units
Grade/CR/NC Option
Maximum Class Size 30
Max No. Enrollments
CATALOG DESCRIPTION:
Students will type and word process medical forms and records used in hospitals and doctors’ offices.
The course consists of practice preparing health insurance claim forms, hospital discharge forms, patient
billing forms, patient files, doctors’ dictation and medical reports; as well as scheduling appointments and
using pegboard accounting techniques.
NOTE:
COURSE OUTCOMES/OBJECTIVES: List the primary instructional objectives of the class. Formulate
some of them in terms of specific measurable student accomplishments, e.g., specific knowledge and/or
skills to be attained as a result of completing this course. For degree-applicable courses, include
objectives in the area of “critical thinking.” Upon successful completion of this course, the student will be
able to:
1. Prepare selected health insurance forms in a manner acceptable to insurance carriers.
2. Prepare hospital discharge forms and transcribe hospital dictation.
3. Transcribe office-style dictation consisting of correspondence and a variety of medical reports
and forms.
4. Look up and use diagnostic and procedural codes.
5. Set up and maintain patient files.
6. Schedule appointments for patients.
7. Transcribe telephone messages from answering machine tapes.
8. Record and prove entries on a one-write system of patient accounts.
9. Prioritize office tasks
BUS 14M – Page 2
Date Approved:
1/24/92
Date Scanned:
5/29/2016
Date Inactivated
10/12/07
COURSE OUTLINE:
Processing insurance data and preparing claim forms
Preparing and maintaining medical records
Transcribing, organizing and preparing medical reports
Scheduling and monitoring appointments
Using on-write system to manage financial transactions
Transcribing telephone answering machine messages
Prioritizing and performing miscellaneous tasks
% of Classroom Hours Spent on Each Topic
20%
20%
20%
10%
10%
10%
10%
APPROPRIATE TEXTS AND MATERIALS: (Indicate textbooks that may be required or recommended,
including alternate texts that may be used.)
Text(s)
Title: Medical Office Practice
Required
Edition: 4th
Alternate
Author: Phillip S. Atkinson & Deborah Begg
Recommended
Publisher: South-Western
Date Published: 1990
(Additional required, alternate, or recommended texts should be listed on a separate sheet and attached.)
For degree applicable courses the adopted texts have been certified to be college-level:
Yes. Basis for determination:
is used by two or more four-year colleges or universities (certified by the Division Chair or
Branch Coordinator, or Center Dean)
OR
has been certified by the LAC as being of college level using the Coleman and Dale—Chall
Readability Index Scale.
No. Request for Exception Attached
If no text or a below college level text is used in a degree applicable course must have a minimum of one
response in category 1, 2, or 3. If category 1 is not checked, the department must explain why substantial
writing assignments are an inappropriate basis for at least part of the grade.
1. Substantial writing assignments, including:
essay exam(s)
term or other paper(s)
laboratory report(s)
written homework
reading report(s)
other (specify) _____
If the course is degree applicable, substantial writing assignments in this course are inappropriate
because:
The course is primarily computational in nature.
The course primarily involves skill demonstrations or problem solving.
Other rationale (explain) __________________________________________
2. Computational or Non-computational problem-solving demonstrations, including:
exam(s)
quizzes
homework problems
laboratory report(s)
field work
other (specify)_______
3. Skill demonstrations, including:
class performance(s)
other (specify)____
4. Objective examinations, including:
multiple choice
completion
field work
performance exam(s)
true/false
other (specify)
matching items
5. Other (specify) ____________________________________
BUS 14M – Page 3
Date Approved:
1/24/92
Date Scanned:
5/29/2016
Date Inactivated
10/12/07
NOTE: A course grade may not be based solely on attendance.
BUS 14M – Page 4
Date Approved:
1/24/92
Date Scanned:
5/29/2016
Date Inactivated
10/12/07
REQUIRED READING, WRITING, AND OTHER OUTSIDE OF CLASS ASSIGNMENTS:
Over an 18-week presentation of the course, 3 hours per week are required for each unit of credit. ALL
Degree Applicable Credit classes must treat subject matter with a scope and intensity which require the
student to study outside of class. Two hours of independent work done out of class are required for each
hour of lecture. Lab and activity classes must also require some outside of class work. Outside of the
regular class time the students in this class will be doing the following:
Study
Answer questions
Skill practice
Required reading
Problem solving activity or exercise
Written work (essays/compositions/report/analysis/research)
Journal (reaction and evaluation of class, done on a continuing basis throughout the
semester)
Observation of or participation in an activity related to course content (e.g., play, museum,
concert, debate, meeting, etc.)
Field trips
Other (specify) ____________________________
COLLEGE LEVEL CRITICAL THINKING TASKS/ASSIGNMENTS:
Degree applicable courses must include critical thinking tasks/assignments. This section need not be
completed for non-degree applicable courses. Describe how the course requires students to
independently analyze, synthesize, explain, assess, anticipate and/or define problems, formulate and
assess solutions, apply principles to new situations, etc.
Students must analyze medical cases and interpret them in order to complete forms for insurance,
billing, and admission. They must develop the ability to think through a particular situation, sort through
the details, prioritize tasks, and prepare the correct forms and reports without error. They must also
make scheduling decisions based on the constraints of time, doctors’ availability, patients’ special
needs, and office rules.