Service Areas Program Review Template for Academic Year 2013‐2014 (fields will expand as you type) Please provide a concise response to all questions, and include relevant details in direct support of your responses. Bulleted lists may be used to clearly organize information. Section 1 ‐ Program Information 1.0 Name of Program: President/Superintendent’s Office Date: November 1, 2013 1.1 Program Review Authors (include names and campus locations): Kathy Smith, Michelle Anderson, Kimberly Sweet (all at Eureka campus) 1.2 Program Director Signature: Date: 11‐12‐13 1.3 Vice President Signature: Date: 1.4 Primary Function: Chief Executive Office for the College/District – oversees all district operations, supports the Board in its policy role, develops and revises policies and procedures through College Council, implements highest level of shared governance through Expanded Cabinet, helps guide the work of the CR Foundation. 1.4.1 State briefly how the program functions support the college mission: Executive oversight of the developmental, career technical and transfer education programs offered by the College. Instrumental in forming partnerships with community organizations, including HSU and HCOE. Through Expanded Cabinet, College Council and the Institutional Effectiveness Committee, continually work to improve the programs and services of CR. Work with Board of Trustees to formulate goals and policies to support the mission. 1.4.2 Program highlights/accomplishments: Took a lead role in writing the Show Cause Report and Closure Plan, which resulted in getting the College removed from Show Cause status. Took a lead role in negotiating payroll concessions and implementing reorganizations in order to keep the College from financial bankruptcy. Brought in state‐wide trainers to work with trustees on clarifying their roles and responsibilities. Completed numerous revisions to board policies and procedures. cPresidents Office PR ‐ 2013.docx 3/12/2014 Page 1 1.4.3 Program Data: # of Full Time Employees 2011‐2012 3 # of Part Time Employees 2012‐13 2 2011‐2012 0 2012‐13 1 Personnel Budget 2011‐2012 $373,781.08 2012‐13 $376,591.50 Discretionary Budget 2011‐2012 $81,972.81 2012‐13 $60,214.17 Section 2 ‐ Data Analysis 2.0 List Service Area Metrics/Indicators and provide information on changes over time (Steady/Increasing/Decreasing, etc.) 2011/12 2012/13 Observations (steady/increasing/decreasing) 2.1 Metrics/Indicators Number of policies/procedures revised ? 60 Increasing Number of classes attended ? 6 Increasing Number of meetings with employees and groups ? 20 Increasing Number of Board trainings/professional ? 6 Steady development 2.2 Describe how these changes affect students and/or the program: Working with faculty and staff to better understand our student population and their needs results in better policies being developed and better practices being implemented. 2.3 Provide any other relevant information, or recent changes, that affect the program: Currently increasing the activities of the CR Foundation – adding new Foundation Board members, re‐establishing the Alumni Association 2.4 Student Equity. Please comment on any current outcomes or initiatives related to increasing outreach, retention and student success of underrepresented students in your program. N/A Section 3 –Critical Reflection of Assessment Activities (2011/2012) 3.0 Describe Service Area Outcomes Assessed or reviewed in the current cycle: N/A – No service area outcomes established. cPresidents Office PR ‐ 2013.docx 3/12/2014 Page 2 3.1 Summarize the conclusions drawn from the data and the experience of staff working to achieve the outcomes: 3.2 Summarize how assessments have led to improvement in Service Area Outcomes (top three.): 3.3 (Optional) Describe unusual assessment findings/observations that may require further research or institutional support: Section – 4 Evaluation of Previous Plans 4.1 Describe plans/actions identified in the last program review and their current status. What measurable outcomes were achieved due to actions completed. Action plans may encompass several years; an update on the current status, or whether the plan was discarded and why. Click here to view completed program reviews from last year. Actions Current Status Impact of Action (describe all relevant data used to evaluate the impact) N/A – no previous plans 4.2 (If applicable) Describe how funds provided in support of the plan(s) contributed to program improvement: cPresidents Office PR ‐ 2013.docx 3/12/2014 Page 3 Section – 5 Planning 5.1 Program Plans Based on data analysis, learning outcomes and program indicators, assessment and review, and your critical reflections, describe the actions to be taken for the 2013‐2014 academic year. Use as many rows as you have actions, and add additional rows if you have more than 5 actions. Please number all rows that you add. Please be specific. This section and section 6 should include a detailed justification so that the resource prioritization committees understand your needs and their importance. * Not all actions in this program plan section may require resources, but all resource requests must be linked to this section. 5.1 Program Plans Action # 1 Action to be taken: Relationship to Institutional Plans Include the specific plan and action item relevant to your action to be taken. For example: Annual Plan 2013‐
2014 Theme: Persistence; or List the specific action Goal 1: Student Success: to be taken in enough EP.1.6.2 Develop a plan for narrowing the achievement gap detail so that someone outside of your area can for underrepresented student populations. understand. SP 3.6: Practice continuous adherence to accreditation Work with Expanded standards. Cabinet and IEC to EP 3.6: Increase number of maintain/improve institutional employees who accreditation status. have accreditation experience. cPresidents Office PR ‐ 2013.docx 3/12/2014 Expected Impact on Program/Student Learning Relationship to Assessment Resources Needed (Y/N) Describe the expected impact in a way that someone outside the program can understand. The impact should be measurable. Include all assessment results that indicate that this action will yield the desired impact on the program. If the assessment has yet to be conducted, explain when and how it will be conducted. By moving up to “Warning” or off sanction altogether, students, parents and counselors will feel more confident about attending CR and more secure about their credits transferring. Accreditation status is assessed by the ACCJC visiting teams. No Page 4 A yes here requires a corresponding request in the next section. Work with Marketing Director to increase marketing and outreach in order to increase FTES. By increasing outreach, community members will have a better perception of the advantages of attending CR. By increasing FTES, CR’s budget will be stabilized and more funding could be devoted to student success activities. Assessment will include number of interviews, press releases, etc. we produce, and the resulting increase in FTES. 3 Emphasize student success, retention, persistence in P/S presentations and meetings. SP 3.4: Increase community support for the college. SP 5.5: Increase communications and outreach to the community. Annual Plan Theme –
Persistence. SP 1.3: Students will be able to complete their desired educational goals. EP 1.2: Improve support for students. EP 3.2: Student learning will be a visible priority in all practices and structures. 4 Send email updates regularly to All and to the BOT. SP 1.6: Support staff and faculty development and instructional innovation. 5 Work with Marketing Director and VPISD to increase outreach to K‐
12 schools. SP 3.4: Increase community support for the college. SP 5.5: Increase communications and outreach to the community. Assessment includes how many meetings and P/S presentations include student By continually stressing our goals and success on agenda objectives of putting student success and any increases in first, faculty and staff will incorporate this priority into all of their decisions and student success projects. indicators. No Assessment includes By keeping faculty and staff updated on number of emails important topics affecting CR, there will distributed and be better understanding and acceptance increased employee morale. No of decisions that need to be made. Assessment includes number of visits/ contacts with K‐12 By better informing local high school students of the advantages of attending schools and increased FTES from recent high CR, FTES will be increased and funding school grads. No will be better stabilized. SP 3.1: Reduce reliance on apportionment‐based funding. By growing the size of the Foundation board, we will gain the manpower necessary to increase fundraising and outreach activities. 2 6 Work with Foundation to add additional board members. cPresidents Office PR ‐ 2013.docx 3/12/2014 Page 5 Assessment will be how many new Board members recruited and increased donations received. Yes (increase already in budget) No 7 8 9 Work with Foundation to grow Alumni Association. Support Board members attending trainings and conferences. Work with College Council and the BOT to revise outdated policies and procedures. SP 5.4: Reactivate the alumni association. SP 1.6: Support staff and faculty development and instructional innovation. EP 1.5: Professional development programs will improve educational effectiveness. SP 3.2: Improve college operational efficiencies. SP 3.5: Practice continuous quality improvement. SP3.6: Practice continuous adherence to accreditation standards. SP 1.2: Continuously assess and evaluate programs to provide effective educational programs and services for all learners. SP 3.2: Improve college operational efficiencies. SP 3.5: Practice continuous quality improvement. SP3.6: Practice continuous adherence to accreditation standards. EP5.4: Faculty and staff will model positive engagement in the college community. By encouraging successful alumni to get involved, we will be able to attract additional students and solicit additional contributions. Assessment includes number of alumni recruited and amount of donations received. As trustees become more knowledgeable about their policy role and learn more about what is happening across the State and Nation, they will better support decisions made through our shared governance processes. Assessment includes how many trainings and conferences attended and improvement of Board discussions and decisions in open public Board Yes (already in meetings. budget) As policies and procedures are strengthened, a better defined process results that will contribute to long‐term stability of CR (accreditation/fiscal/ educational). Policies and procedures will become “President‐proof, Board‐
proof, faculty‐proof and staff‐proof.” The can only be changed by mutual agreement through shared governance. Assessment includes number of policies and procedures updated and satisfaction received by all constituent groups as to protection from rogue employees and/or trustees. 5.2 Provide any additional information, brief definitions, descriptions, comments, or explanations, if necessary. cPresidents Office PR ‐ 2013.docx 3/12/2014 Page 6 Yes (will hopefully get Foundation to share costs) No Section 6 ‐ Resource Requests 6.0 Planning Related, Operational, and Personnel Resource Requests. Requests must be accompanied by an action plan in the above section. Requests should include estimated costs. Submit a support ticket if you do not know the estimated costs. If you are requesting personnel resources, you must also include the “Request for Faculty or Staffing” forms, located at inside.redwoods.edu/program review. Submit one form for each request. Additional Instructions: 
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Put down the full amount you are requesting in the “Amount” column. Put down the annual amount of any ongoing or recurring costs in the “Annual Recurring” column. For example, a personnel request for a permanent position might show an Amount of $30,000 and an Annual Recurring Cost of $30,000. A request for equipment might show an Amount of $5,000 and an Annual Recurring cost of $200. A professional development request might show an Amount of $800 and a recurring cost of $0. If you have a grant or some other source of funding, include in the “Request” column a brief description of the source of funds and the dollar amount that is expected to be covered by the other source and if the other source covers any of the annual recurring costs. Note in the “Request” column if this is a repeat request, and how many times you have submitted this request. The item number must match the corresponding action # from section 5. Add rows as necessary. Type of Request (Check One) Operational Personnel Professional Planning Development To be reviewed by To be Prioritization To be To be reviewed by Committees of the reviewed reviewed by Request Action # the Budget and grouped Faculty Professional Describe your request here in a way that $ use # Planning by Associate Prioritization Development someone outside the program can understand. Amount
above Committee Committee Deans. Committee. 7 Need .5 FTE administrative assistant to support Foundation. cPresidents Office PR ‐ 2013.docx 3/12/2014 X $ Annual Recurring Costs (hopefully share with CR Fdn) $34,094 $34,094 Page 7 Contact Person (Name, email, phone) Kathy‐ Smith@red
woods.edu X 4071 Section 7‐Author Feedback Provide any constructive feedback about how this template or datasets could be improved. Need to better align this template with functions of the Administrative Service areas. How much do you agree with the following statements? (mark your choice with an x )
Strongly Somewhat
Somewhat Strongly
Neutral
Agree
Agree
Disagree Disagree
This year’s program review was valuable
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in planning for the ongoing improvement
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Analysis of the program review data was
useful in assessing my program.
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Section 8‐ PRC Response by section (completed by PRC after reviewing the program review) 8.0 The response will be forwarded to the author and the supervising Director and Vice President: S.1. Program Information: Completed. First program review‐ baseline. S.2. Data Analysis: Completed for current year. Data linked to accreditation and chancellor’s office. S.3. Critical Reflection of Assessment Activities: No service outcomes established. S.4. Evaluation of Previous Plans: No previous plans evaluated. S.5. Planning: Completed: Completed. Thorough, and there will be an evaluation of previous plans next year and impact. S.6. Resource Requests: Completed. cPresidents Office PR ‐ 2013.docx 3/12/2014 Page 8