C
A
Residence Halls
M
COMPREHENSIVE
P PROGRAM REVIEW
U
S
1
Table of Contents
I.
Student Services Program Review Worksheet – Area: Residence Halls………….9
1. Mission……………………………………………………………………....9
2. Philosophy…………………………………………………………………..9
3. Staffing Level ………………………………………………………………9
List of Committees with Residence Halls Participation
4. Summary…………………………………………………………………..10
5. Responses to Student Needs…………………………………………….....10
6. Goals and Objectives...................................................................................11
7. Strengths…………………………………………………………………..12
8. Improvement Areas / General Challenges………………………………..12
Academic Success…………………………………………...12
Financial Literacy……………………………………………13
Improve communications between offices…………………...13
Safety…………………………………………………………13
Residence Halls Contracts……………………………………14
Maintenance…………………………………………………..14
Tech Support………………………………………………….16
Custodial services……………………………………………..16
Staffing………………………………………………………..16
Judicial Procedures……………………………………………17
Counseling and Advising……………………………………..17
Residence Halls Programming and Activities…………………18
Datatel Training………………………………………………..18
Housing Fee Comparison with other California Community
Colleges………………………………………………………..19
Housing Fee Comparison with Off-campus housing………….22
Disciplinary Records…………………………………………..23
Residence Halls Incidents by Academic Year…………………24
Residence Halls Incidents – Compared by Years………………41
Records…………………………………………………………42
Academic Connection………………………………………….42
Housing (Off Season)………………………………………….42
Budget………………………………………………………….42
Accounts Receivable……………………………………………43
9. Students Served – Residents and Resident Assistants Population per
semester…………………………………………………………………44
10. Student Achievement Data…………………………………………….46
A. Identify overall changes in success rates. …………....46
B. Provide a plan (if necessary) for adjusting to changes
in success and retention…………………………………..47
Residence Hall retention from Fall to Spring……47
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1) Identify changes in retention rates……………48
11. Report on 2009-2010 assessment Plan for student Services Area. ……..48
2009-2010 Assessment Plan Findings/Data Analysis and
Improvement recommendations ……………………………………50
SLO/PO #1………………………………………………………50
SLO/PO #2………………………………………………………50
II. Area Needs Assessment……………………………………………………………..51
1. Five-Year Program Staffing Profile with Anticipated Needs………..51
Does the staffing meet the unit’s needs…………………..52
2. Staff Needs……………………………………………………………53
3. Equipment Needs……………………………………………………..54
4. Technology Needs…………………………………………………….55
5. Facility Needs…………………………………………………………56
6. Professional or Organizational Needs…………………………………60
7. Other Needs……………………………………………………………61
Department Comments……………………………………………………………………62
III. Recommendations …………………………………………………………………….62
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STUDENT SERVICES COMPREHENSIVE PROGRAM
REVIEW WORKSHEET
Student Services Area: _Residential Life___________________
Academic Year: __2010-2011_____________________________
We certify that this program review document represents the plans, goals, and critical
analysis of this instructional program. Please enter name(s) and date
Author(s): __Robert Ekholdt , Kintay Johnson_______________ Date: __12-20-10__
Department Director: __Robert Ekholdt____________________
V. P.:
Date: __12-20-10__
Dr. Keith Snow-Flamer______________________ Validation: January 11, 2011
I. Residential Life Overview
1. Mission
The mission of Residential Life is to maintain and support a learning community.
2. Philosophy Statement
Residential Life is committed to providing a safe, well maintained, and clean environment
that promotes the development of a community dedicated to academic success.
3. Staffing Level
Director of Residential Life
Assistant Director of Residential Life (On-campus live in residence hall position)
Office Coordinator – (Vacant since 2004)
Resident Assistant Positions (5 positions – On-campus live in residence hall
positions)
Half time Custodial Position (Vacant since January 6, 2009)
________________________________________________________________________
Director of Campus Life (This position is a campus at large position that is at this
time being funded by the residence halls. This position has placed us over budget by
approximately $29,000)
List of Committees with Residence Halls Participation
Safety committee (2 members)
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Behavior Intervention Team (2 members)
Managers Counsel (2 members)
Residence Halls Student Debrief (2 members)
Student Conduct Committee (1 member)
Campus CERT (Community Emergency Response Team (1 member)
4. Summary
Residential Life will provide for students living in the residence halls:
A learning environment that is clean, quiet and well maintained
A meal plan is provided for all residents
Kitchen facility for residents to use is provided
A space furnished with a bed, dresser, and desk
Internet service
Cable service
Resident Assistance provides activities ranging from movie nights, karaoke, super
bowl party, pumpkin carving, weight room and gym, and intramurals to cookies and
hot cocoa for finals week. The hopes of these activities are to help promote the
development of community.
5. Response to Student Needs
Change machine – Installation January 27, 2011. Due to a continue request for
quarters for laundry we have leased a change machine. Our hope is that this
convenience will assist our residents.
Change in laundry room hours - students have requested to leave the Del Norte
Laundry room open after 11pm and we have responded with 24 hour access to the
Del Norte Hall laundry facility
Cafeteria hours - Started Fall 2010 the cafeteria hours have been changed as follows
Saturday
Old Hours: 9:30am-1:30pm
**New Hours: 9:30 am – 6:00pm
Sunday
Old Hours: 2:30pm-6:30pm (Hot Entrees 4:00pm-6:00pm)
**New Hours: 10:00 am – 6:00pm (Hot Entrees 11:00am-5:30pm)
New Television in Del Norte Lounge – Installed Spring 2010
New Refrigerator and Freezer – Installed Spring 2010 These were purchased for
helping provide meals for Residents on weekends. The meals provided though the
meals were provide by student request few were ever picked up and the effort was
met with limited success. Providing meals in the residence halls is no longer
necessary now that we have additional cafeteria hours. We have converted the use of
the refrigerator and freezer now to help us provide supplies for programming and
activities..
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New Stove – Installed May 2010 The stove is used for residence hall programs and
allowing residents to cook meals.
New Smoking Tent – Fall 2010 Provide residence a dry place to smoke.
Recovered Pool table – October 23, 2010
6. Goals and Objectives
Residential Life Goals
Goals
Rational
1. To develop
Residence Hall
Learning
Communities for
Fall 2010
To Improve
academic
performance of
residence halls
students and build
community.
2. To continue to
develop and
improve Residence
Hall Activities.
To inspire students
to participate in
residence hall
activities both on
and off campus. To
build community
and a sense of pride
of where they live.
To give resident
assistants as broad a
base of training as
possible, to see new
ideas in programs,
and to improve
3. Continue our new
collaboration with
Humboldt States
University’s
Housing
Department. We are
Anticipated
Completion Date
Fall 2010 Residence
Halls students
became a cohort and
all residents were
required to take
Guidance 112. All
residents are being
assigned advisors
when a student is
accepted into
residence halls..
(As of Spring 2011 Guidance 112 has
been cancelled due
to budget cuts.
Guidance 112
effectiveness will
need more time to
iron out student
needs before we can
really see if it would
have had an affect
on student success )
On-going
On-going
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also collaborating
with other
community colleges
to determine best
practices
information sharing
between the
colleges.
4. To inform both in
state and out of state
students of the true
cost of attending
College of the
Redwoods and
living in the
Residence Halls.
To insure students
know the cost of
attending College of
the Redwoods
before arriving at
the College. To
reduce any hardship
caused by students
arriving without
their entire financial
situation in order.
On-going
7. Strengths
College of The Redwoods – Residential Life Survey Report Spring 2010
Residence Hall Program Satisfaction – The rating
scale was as follows Poor, Fair, Neutral, Good
and Excellent
Table 1: Availability of Student Housing
Table : Physical condition of Housing
Table 3: Residential Hall Application Process
Table 4: Housing Price per semester
Table 5: Types of Residential Life Activities
Table 6: Types of Residential Life Programs
Table 7: Residential Life Rules and Regulations
Table 8: Residential Life safety and Security
Table 9: Clarity of the Residential Life Contract
Table 10: Residential Life Office Hours
Table 11: Responsiveness of Maintenance and
Repairs
Table 12: Residential Advisors
Table 13: Residential life Staff
Table 14: Overall Experience of living in the
Residential Life Housing
Good to
Excellent
Neutral to
Excellent
77.4%
69.2%
71.7%
21.2%
48.0%
50.0%
54.7%
69.2%
69.8%
54.7%
58.8%
92.5%
86.5%
90.6%
59.7%
82.6%
86.5%
71.7%
82.7%
90.6%
79.2%
84.3%
71.2%
73.1%
62.3%
92.4%
96.2%
88.7%
8. Improvement Areas / General Challenges
Note: Identify specific issues and/or needs that are affecting the efficiency or effectiveness of your area.
Academic Success - The academic success of Residence Hall students continues to
be a challenge. Though the Academic Advising Center has gone to great effort to
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connect every resident with an advisor, and every resident being required to take
Guidance 112 during Fall 2010, a large number of residents still are falling below
expectations. Statistically the numbers have remained the same for the last 3 ½ years.
(See Goals and Objectives – Completion section) We continue to make efforts to
create an atmosphere of academic success in the residence halls, but even closer
personal help seems to be needed. Residents away from home for the first time and
having little guidance seem to not understand the requirements to be successful in
college, as well as the need to understand the obstacles of living in close quarters.
Financial Literacy – Student entering the Residence Halls many times do not
understand the overall cost of going to college and do not complete all necessary
paperwork. This has forced the Residence Halls to continue to send letters and
notices throughout the semester requesting the students finish what is necessary so
payments can be made to the college. The failure of the students to complete this
forces us to make contact which many times places the students in very stressful
situations having to do with their finances.
Improved communication between offices - The Residence Halls is place that gets
heavy use all year round and many different departments have some type of effect on
the use of the facility for summer groups and maintenance repairs. When the
Residence Halls is not part of the discussions for use of the facility, or privy to repair
plans, future use of the facility may become complicated. Promises may not be able
to be kept for facility use and lose of revenue may occur. One example of such a
problem was one entire building was promised to a group unknowingly to the
Residence Halls. This information was found out when an individual who was part of
the group who wanted to use the facility came into the housing office and stated he
would like to see what his group would be using. Once we confirmed what had been
promised I was forced to cancel any individual summer school students which turned
out to be a loose of funds because the program reduced their request of space.
Crisis counseling – Crisis counseling continues to be a concern for the Residence
Halls and the college as a whole. As for the Residence Halls many of our students are
away from home for the first time and are being provided little guidance. We have
addressed this issue with the Behavior Intervention Team (BIT). With the assistance
of BIT we are attempting to create a clear protocol to follow when issues due arise.
With the proper staffing students could receive the proper guidance to needed service
and the short term immediate assistance they need.
Safety
Some major safety challenges are as follows:
Difficulty with communications with security has occurred multiple times.
This has occurred both by radio communication and phone communication.
Evaluation of current communication systems with security must be looked
into. Student and staff safety may be at risk.
Evening Security support should be evaluated. Only one security officer is on
duty during evening and weekends and this may be a safety issue for the
officer and the campus as a whole. The security officer goes to all parts of the
campus and without backup there may be no one to assist him should
problems arise. Furthermore when issues do occur even in the residence
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halls one security officer may not be able to deal with the needs of the
situation and the campus as a whole.
Carbon Monoxide detectors should be installed as we have had minor leaks of
natural gas in several rooms. They have been repaired but this is an
unnecessary risk for residence.
Access roads around the Residence Halls and its parking areas should be
repaired. These uneven areas are many times in poorly lit places making it
hazardous for people to walk through the parking areas. Improving lighting in
parking areas would be a tremendous benefit also.
Rain gutters poor water onto the upper deck of Mendocino Hall creating areas
slick and wet. This is a potential hazard unsafe for anyone during both light
and heavy storms.
Exterior steps of both Residence Halls should have grip tape to prevent falls
particularly in stormy weather.
A plan for a pandemic outbreak should be added to the Emergency
Preparedness Plan. A clear picture of procedures should be outlined as the
effects to the residence halls could be serious.
Security Cameras – Original installation April 14, 2008, new cameras
installed June 16, 2009, Need to evaluate lighting for effectiveness. The
cameras are having difficulty seeing at night due to no lights or lights shining
at the cameras.
Sprinkler System – retrofit halls with sprinklers for fire control. This will
improve resident safety and possibly reduce insurance costs.
Generators – This area continues to receive heavy storms and we have had
power outages lasting from several hours to several days. As this facility
houses 154 residence we must be in the position in cases of emergency to at
least maintain limited power to lighting over several days.
Roofs - As fire is always a major concern. The Residence Halls’ roofs must
be looked at as a safety concern as we are located close to the forest. Should a
forest fire occur the Residence Halls would have little to no protection from
ambers that may become airborne. The current wood shingles should be
replaced with less flammable material.
Residence Hall’s contract – Residence Hall’s 2010-2011 contracts caused some
confusion when the academic calendar was altered. The change in the academic
calendar caused us to also need to change our dates of occupancy and this created the
need to do some parts of the contract a second time. Many students had already
received the original contract and acceptance letters had already been sent when the
new calendar was completed. In the future we hope to have solid contract dates
before sending any contract materials to avoid any confusion.
Maintenance
Maintenance of the Residence Halls is always an issue as it is in constant use and the
facility has little down time. The facility is ageing and maintenance needed to
upgrade the residence halls infrastructure is growing in importance. A well
maintained facility will attract students who feel the cost is well worth paying to stay
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in the residence halls to have a great quality educational experience. Long term
repairs include:
Replace roof - water stains can be seen throughout the Mendocino lounge
indicating other unseen problems of the structure may be occurring. (Del
Norte Hall roof has been replaced Summer 2010)
Rain gutters – Rain gutters leak on all sides of the Mendocino upper deck.
This should be considered a safety issue and repairs made as soon as possible.
Upper deck Mendocino Hall – slippery and cracked in some areas. This can
be seen as a safety issue.
Parking lot/access roads – Resurface and paint parking areas and access roads
due to many potholes throughout. Safety issue as someone may injure
themselves walking in the parking area or on access roads.
Bathrooms –
 Replace flooring as it is a sanitary issue (Completed 2005)
 Upgrade showers - Showers are old and discolored and in need of
maintenance.
Windows - Changed to double pain for energy efficiency
Carpets - Carpets are old and discolored many have stains and burns.
Heaters – Need new covers as many are old and damaged. Heaters may need
to be replaced.
Refinish
 Furniture in rooms and lounges
 Sinks
Paint outside of building – (Completed Summer 2006) create a regular
painting rotation.
Replace furniture
 Rooms
Mattresses – need to be replaced on a rotating bases
Room chairs need to be replaced or repaired
 Lounges
Chairs replaced / added
Chairs and couches recovered Summer 2010
Computer Room –ventilation is very poor and room can be very hot.
Phone lines – completed Fall 2010
Lighting – need improved lighting in several areas
 Upper and lower parking lots for safety
 Around Mendocino Hall – difficulty seeing key pads
 Areas around dumpsters
 Room lighting is poor and difficult to study by.
Short term repairs wish list
 Clean out fan vents to all rooms
 Repair furniture in storage – ongoing plan needed with Maintenance
Department to be sure only furniture that can be repaired is kept.
Some examples of things needing repair are desks, chairs, dressers
 Fix Del Norte Lounge Toilet
 Lighting in Mendocino Lounge needs to be installed - fixtures in
storage
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Regular maintenance
 Majority of room repairs are done during summer. These repairs
including painting, hole repairs, door repairs, plumbing repair etc.
Tech Support
Safety Issues – Security Cameras lighting must be evaluated. Cameras have
difficulty seeing because lighting is poor to none or lights are shining into cameras.
This has caused difficulty when investigating incidents.
Wi-Fi in Mendocino Hall - First request 3-24-10, Follow-up request 10-18-10 but still
have not installed Wi-Fi no date of completion has been given at this time.
Custodial Services
Custodial Services at the residence halls has declined as we have lost our ½ custodial
staff. Custodians are now assigned part of their shift to take care of the Residence
Halls and then return to their area. This is ineffective and many times leaves office
staff completing custodial duties
Staffing
The Residence Halls professional staffing has changed over the years. The initial
change occurred when College of the Redwoods took back control of the Residence
Halls from Humboldt State University Center supervision during the 2002-2003.
During this transition two different organizations had staff managing the Residence
Halls. The Director of the Residence Halls was under College of the Redwoods, the
Assistant Director and the Office Coordinator were employees of Humboldt State
University Center.
The 2003-2004 year brought about another change with the Director resigning and the
Assistant Director being assigned the Interim Director position. This left the position
of Assistant Director open and this position was not filled during this year. A student
assistant to the Interim Director was appointed as part-time to help supervise
weekends and help in the Office. The Office Coordinator continued but was still
under Humboldt State University Center.
Once again during the 2004-2005 academic year staffing changes occurred. A new
Director was appointed and the Office Coordinator resigned. The position of Office
Coordinator was not replaced, but a new Assistant Director was hired. This placed
all employees in the Residence Halls under College of the Redwoods employment.
This continued through the 2005 -2006.
Not until 2006 -2007 did front office help return and it returned in a very limited
capacity. A shared position between the Residence Halls and the Cafeteria was
created and it was called Account Clerk I. The Residence Halls and the Cafeteria
were to share this position half-time each. This was not possible as the Cafeteria had
a much greater need. The Residence Halls had limited time with the Account Clerk
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I. The primary duties of the Residence Halls Office continued with the Director and
the Assistant Director.
Throughout this time 5 Resident Assistants have been employed to help supervise the
Residence Halls. The Resident Assistance primary duties were with the Residence
Halls but Resident Assistance also helps with duties in the cafeteria from 2002-2006
on the weekends. The 2006-2007 academic year the Resident Assistances no long
assisted the cafeteria.
Also there was a half time custodian assigned to the Residence Halls throughout this
time. From 2002-2005 the custodian was assigned from other areas to assist the
Residence Halls, this was not very affective and the cleanliness of the residence Halls
suffered. From December 2005 – January 6, 2010, a custodian was assigned
specifically to the Residence Halls and a tremendous improvement had been seen in
the overall cleanliness of the facility. Since January 6, 2010 we have again been
without a custodian and can see the negative affects.
Our staffing is currently the Director of Residential Life, Assistant Director of
Residential Life, and 5 Resident Assistances. The Director of Campus Life is also
being fund by the Residence Halls at this time but does not work directly with the
Residence Halls.
Judicial Procedures
The judicial procedure for minor and major violations has remained with the
Residence Halls, but the process to appeal decisions that have been made has
transformed. Originally all appeals went to the Vice president of Student Services or
his designee. The designees were either the Director of Athletics or the Dean of
Student Development. The appeals process has once again changed and now goes to
the Appeals Committee. The appeals Committee is made up of the Director of
Athletics, the Dean of Student Development and the Director of Financial Aid at this
time.
The staff time it takes to deal with all judicial issues can be overwhelming as we meet
with each student, take notes, create reports and speak with our colleges about issues.
Depending on the incident the number of staff involved can range from 1 to as many
as 10 staff should the incident reach the Behavior Intervention Team.
Counseling / Advising
Areas that residents need regarding Counseling and Advising are 1) Academic
Advising, 2) Financial Advising, 3) Crisis Counseling and 4) Prevention Programs.
The Residence Halls continues to work closely with all offices of the college to
improve the Living / Learning experience and to provide residents with as much
information as needed to be successful both now and into their futures.
The Residence Hall population has continually has problems academically. Statistics
show that between Fall 2007 and Fall 2010 there was a range of 55% to 67% of the
residence halls population had difficulty academically their first semester in the
Residence Halls. Many students fell either below the 2.0 grade point average for the
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semester or they fell below a full unit load. Some residents had both low GPA and
low units. The early alert system was used to assist us in making contact with these
students having difficulty. The early alert system has been discontinued and we feel
it might be helpful for this system to return. Following these residents’ academic
progress more closely throughout the year must be improved in hopes to better assist
these residents to academic success. We continue to work with the Counseling and
Advising department to better assist our residents.
Resident understanding of the cost of attending College of the Redwoods and living
in the Residence Halls needs to improve. Many students do not understand what
financial aid is available and they do not understand how much financial aid they will
be receiving. The Residence Halls continues to work closely with the Business
Office and Financial Aid Department to improve resident understanding of their
financial obligations and what is available to assist them financially as they head
toward their academic goals. Though we continue to increase the information
students are provide on the costs of going to College of the Redwoods students
continue to have problems.
Areas lacking at this time for residents are Crisis Counseling and Prevention
Programs. Crisis counseling though not a continual issue does periodically appear in
Residence Halls and residents may need assistance to get through a difficult time.
Crisis issues range from home sickness, depression, academic/personal stress to
psychological issues. The lack of these services on campus sometimes creates
difficulty as residents who live on campus many times have difficulty finding help
off-campus and finding transportation. Without someone who can deal with these
issues immediately students may leave the situation before assistance can be
provided. Also, the residence Halls continues to have students who violate the drug
or alcohol policies of the campus. At this time there is no specific program or
counseling set-up for students with drug or alcohol issues.
Residence Hall Programming and Activities
Resident Assistants continue to provide a variety of activities for residents. They
range from weight room and field house use, movies, barbeques, and karaoke.
Resident Hall Programming must expand its role into areas that support the academic
development and success of students in the Residence Halls. Programming that may
fit this requirement would be financial aid training, study skills programming, and
academic advising programming. This will help with student retention and
academic success of residents.
Datatel Training
Training the Residence Halls staff in the use of the Datatel module would better
integrate the Residence Halls with the rest of the campus. This should be a priority as
this has been recognized in the past. Taking advantage of this system may make
communicating with other departments a much smoother process.
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Housing Fees Comparison with other California Community Colleges
Housing fees comparison is very difficult as each of the California Community
Colleges has their housing and meal plans setup differently. Some colleges require
meal plans while others do not. Some colleges do not have a meal plan option at all.
Also what type of housing is available varies greatly.
In an attempt to compare these we looked at the overall cost whether the college
required meal plans or not. Out of the 13 possible options College of the Redwoods
ranked 10th and this cost included a meal plan. We also estimated a per meal cost
using the College of the Redwoods information. We then took the meal plan cost out
of the overall cost of each institution to estimate the housing alone cost. When
making this change College of the Redwoods ranking improved to 8th place
respectfully.
Please see California Community College Housing Fee Comparisons on next page.
14
California Community College Housing Fees Comparison
College
Housing
Estimated
Total
Cost
Estimated
Housing
Cost
Rank
Rank Only
8
9
1
5
$4,550.00
5
7
$4,250.00
3
6
Totals per
year
Food
Housing
Cerro Cosso* Rates are monthly charges. Total listed in per year.
Cerro Cosso
Plan A (Studio)
$900.00
$3,600.00
1 Breakfast & 1 Dinner weekly
$8,100.00
Cerro Cosso
Plan B (Double Room)
$750.00
$3,000.00
1 Breakfast & 1 Dinner weekly
$6,750.00
Cerro Cosso
Summer A (Studio)
$800.00
$2,400.00
1 Breakfast & 1 Dinner weekly
$2,400.00
Cerro Cosso
Summer B (Double Room)
$650.00
$1,950.00
1 Breakfast & 1 Dinner weekly
$1,950.00
Columbia College
Plan A (Single Room)
$3,030.00
$3,030.00
No Meals
$6,060.00
Plan B (Double Room)
$1,850.00
$1,850.00
$3,700.00
Summer
$1,850.00
$1,850.00
$1,850.00
Plan A
$2,275.00
$2,275.00
Plan B
$2,125.00
$2,125.00
Lassen
Plan A (Single Room)
$2,410.00
$2,700.00
$1,350
$6,450.00
Lassen
Plan B (Double Room)
$1,500.00
$1,800.00
$1,350
$4,650.00
6
4
$3,773.00
$2,464.00
$1,309.00
$7,046.00
10
8
$4,350.00
4
2
$4,722.00
7
11
11
10
Feather River
Redwoods
Reedley
$2100-$2850
$1,500.00
No Meals
Plan A
$600.00
Shasta
$4722-$4337
$3,622
Plan A/sem
$550.00
Sierra
Plan A
Siskiyous
Plan A (Triple)
Siskiyous
Plan B (Double)
Siskiyous
Plan C (Single)
$2,210.00
Plan B
Plan C
$1,100.00
$1,350
Plan B/sem
$715.00
$3,600.00
$60 per week for food (est. $1,140.00)
$7,200.00
$6,000.00
$3,200.00
15 meals per week M -F (est. $2,800.00)
$6,000.00
$7,000.00
$4,150.00
19 meals per week M -Sun (est. $2,850.00)
$7,000.00
$7,000.00
$4,200.00
15 meals per week M -F (est. $2,800.00)
$7,000.00
9
12
$8,000.00
$5,150.00
19 meals per week M -Sun (est. $2,850.00)
$8,000.00
13
13
$9,000.00
$6,200.00
15 meals per week M -F (est. $2,800.00)
$9,000.00
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$10,000.00
Taft
Plan A (Single)
Taft
Plan B (Double)
West Hills
$1,576.00
$788.00
$3,840.50
$7,150.00
19 meals per week M -Sun (est. $2,850.00)
$1,701.00
$1,180.00
$913.00
$1,180.00
$1,710.50
$2,130
19 meals per week Monday Sunday
19 meals per week Monday Sunday
3 meals per day Monday Friday
$10,000.00
$5,762.00
$4,186.00
2
1
$7,681.00
12
3
2 meals per day Sat and Sun
These cost are as of February 1, 2011. Housing and meal plan costs are
estimated for those colleges who have not separated out these costs. The estimated cost for meals is based off of College of the Redwoods
per meal cost. (Estimated at $5.50 per meal)
16
Housing Fee Comparison with Off-campus Housing
Housing cost comparison is again very difficult due to the wide variety of housing
available and what is or isn’t included in cost for housing such as water, sewer, trash
or cable television. We decided to look at a one bedroom apartment off-campus
without any extras included. We added basic cable, basic internet, water/sewer,
garbage, gas and electric so it would be comparable to what the College of the
Redwoods Residence Halls has. (Please see Off-campus Housing Research
Information below) We estimated the cost to be approximated $713.00 per month.
This is approximately $7,130.00 for the 10 month academic year. This cost did not
include any food, transportation or deposits.
When comparing the off-campus housing cost to the on-campus housing in this way
you can see on-campus housing is a very good value. On-campus housing cost was
only $84 less expensive then off-campus housing and that was without making the
adjustment for the meal plan cost. With the meal plan adjustment made the cost
benefit for on-campus housing is approximately $2,702. That is a student would save
$2,702, plus saving from not having to take transportation, not having to pay a large
deposit and additional food expenses.
Off-campus Housing Research Information
As of February 1, 2011
Company
Cost
Water & Sewage
$53.00 per month, approx
$26.50 per student, per month, Approx.
Garbage
$24.00 per month (30 gallons)
$12.00 per student, per month, Approx.
AT&T Phone
$15.00 per month, Local Calls Only-Life Line
$40.00 per month, Includes Long Distance Calls
$99.00 per month Phone (local & Long Distance)
Includes High Speed Internet
TV Cable & Internet
$30.00 Basic Cable per month
$39.00 for Basic Internet Service
$49.00 for High Speed Internet
Some “Special Package” deals are available
Gas & Electric
Housing
1 Bed Apartment
1Bath
$130.00 per month, approx
From $325.00 per month to $550.00 per Month
Some include basic TV, Some include minimal Utilities
(Water & sewage), others do not include any utilities.
17
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Some include assigned parking, other do not have assigned
parking. Some provide Coin Operated Laundry Facilities,
others don not have Laundry Facilities. Plus Deposit.
2 Bedroom Apartment
1 Bath, 2 Baths
From $700.00 per month to $1,500.00 per month
Again, some include basic utilities such as water &sewage,
basic TV and others do not. Plus Deposit.
Some Approximate Averages: Based on 1 Bedroom Apartment
Housing:
$437.00 (average 325.00 -$550.00)
Basic TV Cable
$ 30.00
Basic Internet
$ 39.00
Water & Sewage
$ 53.00
Garbage
$ 24.00
Gas & Electric
$ 125.00
Approx Total
$713.00**
** All costs are approximates. Does not include transportation cost to and from College,
Food Costs, deposits.
Disciplinary Records
Disciplinary records indicate Drugs, Alcohol and Quiet Hours as being the primary
violations that occur in the Residence Halls. The statistics indicate the number of
incidents, but not the total number of individuals involved. This would suggest that
the drug and alcohol issue is a greater problem than suggested as many times when
individuals are caught they are with friends. Following the college’s mission to be a
drug and alcohol free institution some type of intervention must be in place to help
these students make healthy choices. Several potential consequences may occur to
those students who do not receive any intervention and they may be, 1) student may
be removed from the Residence Halls, 2) student’s studies may suffer, and 3) the
student’s health may be affected. All of these factors suggest the need for drug and
alcohol intervention.
Please view Residence Hall Incidents by Academic Year and Residence Hall
Incidents – Compared Academic Years (see below)
18
Residence Hall Incidents By Academic Year
June 1996 - July 1996
No Records
Aug 1996 - Dec 1996
No Records
January 1997 - May 1997
Alcohol
16
Illegal Drugs
11
Assault
Sex Offense/ Harrassment
1
Vandalism
4
Theft
4
Other (See ** page 27)
19
Medical
6
Security/Safety
9
Weapons
Quiet Hours
6
Fire Safety
Suicide Threat
Stalking
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Residence Hall Incidents
June 1997 - July 1997
Aug 1997 - Dec 1997
January 1998 - May 1998
Alcohol
8
3
Illegal Drugs
16
10
Assault
2
1
1
Sex Offense/Harrassment
Vandalism
1
Theft/Burglery/Fraud
3
1
Other (See ** page 27)
5
7
Medical
2
2
Security/Safety
2
5
Weapons
Quiet Hours
1
4
Fire Safety
Suicide Threat
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Stalking
Residence Hall Incidents
June 1998 - July 1998
Aug 1998 - Dec 1998
January 1999 - May 1999
Alcohol
9
6
Illegal Drugs
9
13
Assault
3
1
2
2
1
1
Other (See ** page 27)
7
7
Medical
5
5
6
6
2
2
Sex Offense/Harrassment
Vandalism
Theft/Burglery/Fruad
Security/Safety
1
2
Weapons
Quiet Hours
Fire Safety
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Suicide Threat
Stalking
Residence Hall Incidents
June 1999 - July 1999
Aug 1999 - Dec 1999
January 2000 - May 2000
Alcohol
1
2
Illegal Drugs
7
4
Vandalism
1
2
Theft/Burglery/Fruad
3
1
Other (See ** page 27)
2
7
5
3
6
7
Assault
Sex Offense/Harrassment
Medical
Security/Safety
2
Weapons
22
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1
Quiet Hours
Fire Safety
1
Suicide Threat
Stalking
Residence Hall Incidents - statistics are not complete
June 2000 - July 2000
Alcohol
Aug 2000- Dec 2000
January 2001 - May 2001
NOT SPECIFIC TO R.H.
Only had statistics for
Academic year
35
Illegal Drugs
25
Assault
1
Sex Offense/Harrassment
Vandalism
Theft/Burglery/Fruad
Other (See ** page 27)
Medical
Security/Safety
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Weapons
Quiet Hours
Fire Safety
Suicide Threat
Stalking
Residence Hall Incidents - statistics are not complete
June 2001 - July 2001
Aug 2001 - Dec 2001
January 2002 - May 2002
Alcohol
14
14
Illegal Drugs
13
14
10
1
Assault
Sex Offense/Harrassment
Vandalism
Theft/Burglery/Fruad
Other (See ** page 27)
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Medical
Security/Safety
Weapons
Quiet Hours
Fire Safety
Suicide Threat
Stalking
Residence Hall Incidents
June 2002 - July 2002
Aug 2002 - Dec 2002
January 2003 - May 2003
Alcohol
16
15
Illegal Drugs
12
9
Assault/Domestic Violence
1
Sex Offense/Harrassment
2
Vandalism
1
3
Theft/Burglery/Fruad
25
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53
Other (See ** page 27)
69
Medical
1
Security/Safety
Weapons
1
1
Quiet Hours
31
32
Fire Safety
5
9
Suicide Threat
1
Stalking
Residence Hall Incidents
June 2003 - July 2003
Alcohol
Illegal Drugs
2
Aug 2003 - Dec 2003
January 2004 - May 2004
11
6
5
5
Assault
Sex Offense
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13
Vandalism
1
Theft/Burglery/Fruad
1
Other (See ** page 27)
23
Medical
2
Security/Safety
Weapons
1
2
Quiet Hours
12
22
4
4
1
Fire Safety
Suicide Threat
2
Stalking
Residence Hall Incidents
June 2004 - July 2004
Aug 2004 - Dec 2004
January 2005 - May 2005
21
18
Illegal Drugs
18
13
Assault
1
Alcohol
4
27
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Sex Offense
Vandalism
1
Theft/Burglery/Fruad
2
Other (See ** page 27)
22
15
Medical
Security/Safety
1
Weapons
1
2
Quiet Hours
23
16
3
Fire Safety
Suicide Threat
Stalking
Residence Hall Incidents
June 2005 - July 2005
Alcohol
Aug 2005 - Dec 2005
January 2006 - May 2006
17
18
28
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10
Illegal Drugs
22
Assault
1
Sex Offense/Harrassment
1
Vandalism
Theft/Burglary/Fraud
31
52
Weapons
1
1
Quiet Hours
32
27
Fire Safety
4
7
Aug 2006 - Dec 2006
January 2007 - May 2007
Other (See ** page 27)
Medical
Security/Safety
Suicide Threat
Stalking
Residence Hall Incidents
June 2006 - July 2006
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Alcohol
10
4
Illegal Drugs
8
7
15
12
Assault
Sex Offense
Vandalism
Theft/Burglery/Fruad
Other (See ** page 27)
Medical
1
Security/Safety
2
Weapons
2
Quiet Hours
19
3
Fire Safety
3
3
Suicide Threat
Stalking
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Residence Hall Incidents
June 2007 - July 2007
Aug 2007 - Dec 2007
January 2008 - May 2008
Alcohol
18
27
Illegal Drugs
16
15
Assault
4
2
Sex Offense
2
Vandalism
2
3
Theft/Burglary/Fraud
2
8
37
35
Other (See ** page 27)
1
Medical
10
Security/Safety
1
Weapons
4
3
Quiet Hours
Fire Safety
Suicide Threat
1
8
1
1
Stalking
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Residence Hall Incidents
June 2008 - July 2008
Aug 2008 - Dec 2008
January 2009 - May 2009
6
2
26
3
3
3
4
2
Vandalism
4
1
Theft/Burglery/Fruad
6
2
Other (See ** page 27)
29
11
Medical
9
6
Alcohol
Illegal Drugs
2
Assault
Sex Offense
1
Security/Safety
Weapons
2
Quiet Hours
4
2
Fire Safety
3
1
Suicide Threat
2
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Stalking
Residence Hall Incidents
June 2009 - July 2009
Aug 2009 - Dec 2009
January 2010 - May 2010
Alcohol
7
13
Illegal Drugs
6
10
1
Assault
Sex Offense
1
Vandalism
1
2
6
Theft/Burglery/Fruad
Other (See ** page 27)
28
22
Medical
5
2
1
Security/Safety
Weapons
Quiet Hours
2
8
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Fire Safety
Suicide Threat
1
Stalking
Residence Hall Incidents
June 2010 - July 2010
Aug 2010 - Dec 2010
6
Alcohol
Illegal Drugs
January 2011 - May 2011
1
18
Assault
Sex Offense
1
Vandalism
2
Theft/Burglery/Fraud
2
Other (See ** page 27)
43
Medical
7
Security/Safety
1
34
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Weapons
2
Quiet Hours
21
Fire Safety
Suicide Threat
Stalking
1
35
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36
Records
Residence Hall disciplinary records and application materials are being stored but are
subject to being destroyed according to district policy. This practice should be
reviewed as under the Family Education Rights and Privacy Act (FERPA) all
Residence Hall records may be subject to being part of the student’s permanent
records and should be stored with the student’s other records in Student Services. At
the minimum Residence Hall disciplinary records should be part of the student’s
permanent records. The ability to scan all materials into the database should be
considered.
Academic Connection
The need for the development of a strong connection between the Residence Halls
and the College of the Redwoods faculty is tremendously important as we see many
residents having difficulty academically. At this time we have little to no direct
contact with faculty. Strengthening this connection would hopefully help improve
residents relationship with faculty and help students to seek help when needed.
Housing (Off Season)
The Residence Halls are traditionally closed several times a year and two of the most
difficult times for some residents are the winter and spring breaks. We have a large
number of out of state residents and some students from out of the country. We also
have some residents who come from foster care. Many of these residents have
difficulty finding a place to stay during closed periods and/or do not have the
financial ability to stay somewhere else.
We now for a minimal cost of $15.50 per day allow students to request to stay during
traditionally down times. Some obstacles still exist such as how many people need to
staff the facility during these periods to ensure the safety of the community. The
lower numbers of requests to stay in the residence halls at these down times to date
have allowed security to take these staffing responsibilities
Budget
The Residence Halls is to be 100% self sustaining. All repairs and improvements
(including roofs, furniture, security equipment, carpet replacement, etc) are to come
out of the Residence Halls budget. A long term financial plan must be created that
takes this into account so the Residence Halls is well maintained. Without a long
term financial plan some major repairs, and furniture and equipment replacement
issues will continue to be deferred. The Residence Halls must have a specific fund
that is set aside and truly designated for only Residence Halls’ use.
Other budget issues seem to be the connection of the Residence Halls to other budget
codes such as the cafeteria and other properties owned by the college. Sometimes it
is difficult to understand where funds of the Residence Halls are allocated.
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2/14/2011
Accounts receivable
Revenue has significantly risen as the cost for the Residence Halls has gone up from $4, 870 during 2003-2004 academic year to
$6,558 for the 2009-2010 academic year. The cost for the 2010-2011 academic year is now $7,046. These increases are beginning to
out pace student’s financial aid packages. Many of our residents need to take out loans to cover these costs and they seem to not
recognize the financial obligations they agreed to. At this time though the cost has significantly risen the unpaid balance due to the
College has not in comparison to the fees collected. During the 2008-2009 and the 2009-2010 academic years we were over our bad
debt expense of $20,000 by approximately $7,500 and $3,400 respectfully for these years. (Please see below.)
Accounts Receivable
Total Housing
Community Damages
2003-2004
2004-2005
2005-2006
2006-2007
$352,427.06
$394,461.58
$392,144.92
$377,284.64
$13,630.77
$11,363.59
$13,951.58
$9,700.00
Other Charges
2007-2008
2008-2009
2009-2010
$466,559.12
$483,044.21
$480,517.58
$11,608.30
$11,637.25
$7,157.23
$7,593.39
$10,200.00
$5,700.00
$11,625.00
$11,200.00
$14,700.00
Total Meals
$330,654.75
$397,267.99
$389,239.04
$339,189.49
$420,364.92
$442,137.47
$456,704.06
Total Charges
$696,712.58
$812,793.16
$805,535.54
$733,782.43
$910,186.29
$943,538.91
$959,515.03
Payments Received
Academic Year
$694,794.16
$796,968.21
$791,584.41
$715,664.11
$897,499.50
$916,012.04
$936,103.04
$1,918.42
$15,824.95
$13,950.13
$18,118.32
$12,686.49
$27,526.87
$23,411.99
$62,765.00
$78,133.00
$58,229.76
$56,062.20
$50,283
$49,802.30
$19,590.12
$5,245
$5,330
$10,148
$1,070.25
Balance Due
(Regular Housing
Fees)
Upward Bound
Revenue
Other Summer
Revenue
?
?
$1,640
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9. Students Served
Note: Briefly report the number of students served and/or provide a general description of the student population(s) you serve. When reporting numbers, please
specify the timeframe you are reporting.
Residents and Resident Assistances population per semester
Semester
Males
Faculty
Male RAs
Females
Females RAs
Fall 2001
University Center Controlled - No numbers available
Spring 2002
University Center Controlled - No numbers available
Total
Total +
RAs
Fall 2002
95
2
53
3
148
153
Spring 2003
82
2
44
3
126
131
Fall 2003
94
2
46
3
140
145
Spring 2004
101
2
47
3
148
153
Fall 2004
95
2
51
3
146
151
Spring
2005
92
2
54
3
146
151
Fall 2005
106
3
36
2
142
147
1
Academic Year Average
Without
RAs
With
RAs
137
142
144
149
146
151
39
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Spring 2006
97
3
36
2
133
138
Fall 2006
86
3
41
2
127
132
Spring 2007
86
3
37
2
123
128
Fall 2007
99
2
50
3
149
154
Spring 2008
101
2
47
3
148
153
Fall 2008
114
2
31
3
145
150
Spring 2009
110
2
32
3
142
147
Fall 2009
109
1
42
3
151
155
Spring 2010
99
1
43
3
142
146
137.5
142.5
125
130
148.5
153.5
143.5
148.5
146.5
150.5
Fall 2010
1
4
156
161
Spring 2011
1
4
147
152
151.1
156.5
Total:
1683
Average:
99.2
Percentage:
64.47%
1
36
445
48
2559
2647.0
1279.1
1323.5
2
43.1
1.96
142.2
147.1
142.1
147.1
1.36%
29.26%
1.72%
40
2/14/2011
10. Student Achievement Data
Percent of Students Below 2.0 G.P.A. for Semester and /or Below 12 Units
Low GPA
Low Units
Both Low GPA & Units
Totals
Fall 07
5%
13%
45%
63%
Spring 08
3%
18%
41%
62%
Fall 08
5%
12%
42%
59%
Spring 09
3%
10%
42%
55%
Fall 09
3%
11%
53%
67%
Spring 10
5%
9%
49%
63%
Fall 10
4%
11%
44%
59%
The 2010-2011 academic year is not complete. The data is only up to January 18, 2011.
A. Identify overall changes in success rates. To what do you attribute these changes?
At this time we have not seen any changes in the academic success of Residence Hall students. Even with the addition of Guidance
112 requirement and each student being assigned an advisor the trend has continued during Fall 2010. We continue to address this
issue with the Student Services area and hope to continue to look for the necessary changes which will guide our students toward
academic success.
41
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B. Provide a plan (if necessary) for adjusting to changes in success and retention.
We feel that the earlier the contact with the students the better and more personal contact may help to connect with the students.
We feel that each student must have a discussion about
the cost for attending College of the Redwoods,
how to be successful in college,
where to find assistance should they have problems
responsibilities being away from home for the first time
What it means to be a full-time student
Table 1.01H. Residence Hall retention from Fall to Spring
Resident
Retention
Rates
Total # of
Residents
Total #
Left**
Total #
Remaining
Retention % for
Spring
Fall 07
149
38
111
75%
Fall 08
145
57
88
61%
Fall 09
151
49
102
68%
Fall 10
156
58
98
63%
** Students who fall under this category were either Fall Only or requested to be released/replaced for the Spring semester.
Review the program retention rates in the table above (1.01H) and use the text box below to answer the following questions. Be
thorough and be sure to touch on any significant change in the data.
42
2/14/2011
1) Identify changes in retention rates. To what do you attribute these changes?
The retention rate has remained consistent for the last four academic years. It has ranged from a low 61% to a high of 75%. The
loses are some what skewed as some of these students had Fall Only contracts and their plan had always been to leave the residence
halls after one semester.
11. Report on 2009-2010 Assessment Plan for Student Services Area: (specify)
(Please provide a 1 page historical reference of outcomes)
Mission Statement: maintains and supports a learning community
Objective
1.
Improve
attainment of
dorm students
educational
goals
Student Learning
Outcome (SLO)
or
Program
Outcome (PO)
Students will be able to
identify three student
support services
A student will be able to
identify and utilize
resources that will assist
in achieving his or her
goals.
Linked to Student
Service
Goal/Campus
Goal/District
Initiative
Goal 5: Enhance the
quality of campus and
student life. SP: Enable
student attainment of
educational goals
Assessment Criteria
(Specify Target
Performance Level)
Assessment
Measure
Completion
(or anticipate
completion)/
Findings
Improvement
Recommendation
s (next step)
Establish baseline data
for knowledge of student
services by residents
A pre and post
student services
survey
Estimate residents
will use services at
an increased than
previous years
Establish baseline data
End of contract
survey
Anticipate that
residents with more
student support services
will have higher
retention rates, unit
rates and improved
GPA
Estimate that
students who have
knowledge of
services will
utilize more while
in residency.
Reassess SLO next year
As of Fall 2010 no
change in any of the
statistics for retention,
unit rate completion
and improved GPA
We must create pre
student services survey
to understand whether
our efforts are having
an affect. THE
Residential Life Survey
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2/14/2011
2.
Increase
residential
learning
community
opportunities
Students who participate
in residential life
activities will create and
build connections with
residents and campus
community
Goal 5: Enhance the
quality of campus and
student life. SP: Enable
student attainment of
educational goals
Establish baseline data of
number of activities
attended
Establish check-out
survey baseline data
Sign in sheets
from activities
Activities exit
survey
Estimate residents
who participate in
residential
activities will have
a stronger sense of
community.
Residential
participants will
have higher
retention rates
compared to
residents who do
not participate
report from Spring
2010 indicates that
68.9% of Residence
hall students used three
or more Student
Services during the
semester. (advising,
counseling, financial
aid, etc)
Anticipate that
residents who attend
residential activities
will have higher
retention rates, unit
rates and improved
GPA
Reassess the SLO next
year
As of Fall 2010 no
change in any of the
statistics for retention,
unit rate completion
and improved GPA.
Though the Residential
Life Survey Report for
Spring 2010 indicates a
neutral to excellent
rating of 82.6% for
Types of Residential
Life Activities provided
and an 86.5% neutral to
excellent rating for
Types of Residential
Life Programs.
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2009-10 Assessment Plan Findings/Data Analysis & Improvement Recommendations
Report the finding of your outcomes assessment. How will you use the outcomes for service area
improvement?(Note: Section I.10. should be about 3 pages including Table 10. Please include a sample of any
surveys.)
SLO/PO #1: Students will be able to identify three student support services. A student will
be able to identify and utilize resources that will assist in achieving his or her goals.
Findings/Data Analysis: The Residence Halls Survey Report of Spring 2010
indicates that 68.9% of residence Hall students use 3 or more Student Services. The
overall student success and retention for students in the Residence Halls is still
lacking. For the last three years residents have had problems with there unit load
completion, their GPA, or both. The range for students having these problems has
been from a low of 59% to a high of 67% of our population.
Improvement Recommendations:
We feel that the earlier the contact with the
students the better and the more personal the contact may help to connect with the
students. We feel that each student must have a personal discussion about
the cost for attending College of the Redwoods,
how to be successful in college,
where to find assistance should they have problems
responsibilities being away from home for the first time
What it means to be a full time student
SLO/PO #2: Students who participate in residential life activities will create and build
connections with residents and campus community
Findings/Data Analysis: The Residential Life Survey Report for Spring 2010
indicates a neutral to excellent rating of 82.6% for Types of Residential Life
Activities provided and an 86.5% neutral to excellent rating for Types of Residential
Life Programs. However, as of the end of Fall 2010 no significant change in any of
the statistics for retention, unit rate completion and improved GPA. The Residential
Life Survey Report for Spring 2010 also indicates a turn out of only 44.4% of the
Residence Halls participating in programs and 52.5 participate in Residence Hall
Activities.
Improvement Recommendations: Increasing resident participation can happen in
several ways. We can improve advertisement of activities and programs, we can
continue to ask residents directly what they would like to do, and we can continue to
promote Residence Hall Association (RHA). With the participation in Residence
Hall Association residents will take ownership of activities and programs. Through
RHA residents will have direct say in what activities they would like provided and
give them a hand in the development and implementation these activities and
programs. Increasing participation would help strength the residence hall
community.
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II. Area Needs Assessment
1. Five-Year Program Staffing Profile with Anticipated Needs
Staffing Levels for Each of the
Previous Five Years
Anticipated total staff
needed
2010 -2011
2011-2012
2005
2006
2007
2008
2009
1
1
1
1
1
1
1
1
1
1
1
1
1
1
0
.5
0
0
0
0
0
.5
5
.5
5
.5
5
.5
5
.5
5
.5
5
.5
5
7.5
8.0
7.5
7.5
7.5
7.5
7.5
Position
Director of Residential Life
Assistant Director of
Residential Life
Office Coordinator (Vacant
since 2004)
½ time Custodial Position
Student Workers – Resident
Assistance
Total Full Time
Equivalent Staff
Director of Campus Life is also being funded by Residential Life. The position of Director
of Campus Life is a position at large and its funding source should be out of the general fund.
The use of any funds for positions outside the Residents Halls removes funds that otherwise
could be used for repairs of which we have many (Estimated at $4.3 million). The Residence
Hall has had many projects deferred and addition of positions outside our area decreases
funds available. The Director of Campus Life has put us over our 2010-2011 budget by
approximately $29,000 at this time. The position as a whole cost the residence halls
approximately $61,000.
The ½ time custodial position has fluctuated in its consistency. This position at times when
lost takes long periods to fill. At this time the ½ time custodial position has been vacant
since January 6, 2010 though funds are available. Due to staff request to move from full time
to part-time the position has not been replaced. Maintenance as not allowed this move due to
the hiring freeze that would cause a loss of a full time custodian should the custodian move
from the full time to the residence halls ½ time custodial position.
Though I am not requesting at this time the Office Coordinator position be filled. We must
recognize this position’s duties have been distributed between the Assistant Director of
Residential life and the Director of Residential Life. The workload at times can be
overwhelming and it has been understood that choices must be made of the priorities of work
that needs to be completed at that time.
Fill out the Management and/or Staff request form that follow if new employees are needed.
46
2/14/2011
Does the staffing structure meet the unit’s needs? (YES)
If your answer is “no,” please consider the following in framing your answer:
a. Has the workload of your unit increased in recent years? Do you anticipate the workload
will increase, decrease or remain constant in the upcoming one to three years? Is this a
temporary situation?
b. Has technology made it possible to do more work with the same staff? Or, has technology
increased your work load (adding web features which need updating for example)?
c. Does the workload have significant peaks and valleys during the fiscal year? If so, describe.
d. If your workload is increasing and resources will not allow for increased staffing, how do
you anticipate being able to ameliorate the negative consequences of too much work and
maintain a positive atmosphere in your unit?
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2/14/2011
Unit Name: ______Residential Life__________________
2. Staff Needs
NEW OR REPLACEMENT STAFF (Administrative or Classified)
List Staff Positions Needed for Academic Year___________________
Please be as specific and as brief as possible when offering a reason. Place titles on list in order (rank) or
importance.
Annual TCP*
TCP for employee
1.
Reason:
2.
Reason:
3.
Reason:
4.
Reason:
5.
Reason:
6.
Reason:
* TCP = “Total Cost of Position” for one year is the cost of an average salary plus benefits for an individual. New positions (not replacement positions) also require
space and equipment. Please speak with your campus Business Officer to obtain accurate cost estimates. Please be sure to add related office space, equipment and
other needs for new positions to the appropriate form and mention the link to the position.
48
Unit Name: ____Residential Life____________________
3. Equipment (excluding technology) Needs Not Covered by Current Budget
List Equipment or Equipment Repair Needed for Academic Year_______
Please list/summarize the needs of your unit on your campus below. Please be
as specific and as brief as possible. Place items on list in order (rank) or
importance.
Annual TCO*
Cost per
item
Number
Requested
Total Cost of Request
1.
Reason:
2.
Reason:
3.
Reason:
4.
Reason:
5.
Reason:
6.
Reason:
* TCO = “Total Cost of Ownership” for one year is the cost of an average cost for one year. Please speak with your campus Business Officer to obtain accurate cost
estimates. Please be sure to check with your department chair to clarify what you current budget allotment are. If equipment needs are linked to a position please be
sure to mention that linkage.
49
Unit Name: ________Residential Life______________________
4. Technology++ Needs Not Covered by Current Budget:
NOTE: Technology; excludes software, network infrastructure, furniture, and consumables (toner, cartridges, etc)
Submitted by:
Title:
Phone:
Annual TCO*
Priority
EQUIPMENT REQUESTED
New (N) or
Replacem
ent (R)?
Program:
New (N) or
Continuing
(C) ?
Location
(i.e Office,
Classroom
, etc.)
Is there
existing
Infrastructure
?
How many
users
served?
Has it been
repaired
frequently?
Cost per
item
Number
Requested
Total Cost of
Request
1.
Usage /
Justification
2.
Usage /
Justification
3.
Usage /
Justification
4.
Usage /
Justification
5.
Usage /
Justification
TCO = “Total Cost of Ownership” for one year is the cost of an average cost for one year. Please speak with your campus Business Officer to obtain accurate
cost estimates. Please be sure to check with your department chair to clarify what you current budget allotment are. If equipment needs are linked to a
position please be sure to mention that linkage.
++Technology is (1) equipment that attaches to a computer, or (2) a computer is needed to drive the equipment.
50
Unit Name: _______Residential Life_______________
5. Facilities Needs Not Covered by Current Building or Remodeling Projects*
Annual TCO*
List Facility Needs for Academic Year_____2010-2011______________
(Remodels, Renovations or added new facilities) Place items on list in order (rank) or
importance.
1.
Total Cost of Request
(All cost are estimates)
Automatic door closing system for Del Norte Hall
Reason: Del Norte Hall may be in violation of California Fire Code Section 703 – All doors within residence
halls must remain closed unless someone is entering or exiting the room. Automatic door closing systems
must be installed for Del Norte Hall to come into compliance. The window in upper Del Norte may also
need to be changed to be automatically closing. Mendocino Hall may be exempt from this fire code as its
doors exit directly to the outside of the building. This information was faxed to maintenance and discussed
with the Assistant Director of Maintenance on 7-18-08.
Job completed - Summer
2010
2. Carbon Monoxide Detectors
Reason: . Carbon Monoxide Detectors for each room should be considered as further safety considerations
$5,000
as we have had natural gas leaks in rooms in the past. (Carbon monoxide detectors were installed and then
removed due to an unanticipated function that caused Television remotes to cause them to sound. The
detectors have not been replaced.)
3. Upper deck of Mendocino Hall
Reason: Rain gutters must be replaced or water diverted from the upper Mendocino Hall deck as the deck
$24,000
becomes very slippery when wet. Part of the rain water diversion has occurred but the project is incomplete.
4. Emergency Communication System
Reason: Need for an emergency communication system must be considered, a minimum of an alarm sound
$10,000
or intercom/loud speaker system for quick communication about campus violence or natural disaster should
be looked into for the Residence Halls and for the campus.
5. ADA Compliance – cost unknown until evaluated
Reason: Residence Halls must be evaluated for state compliance to ADA requirements
?
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6. Asbestos Abatement
Reason: Safety
$600,000
7. Electrical Upgrades
Reason: Upgrade / Safety,
$386,000
8. Earthquake retrofit
Reason: Upgrade / Safety
$1,000,000
9. Roofs and rain Gutters
Reason: Mendocino roof and rain gutters are very old and need of replacement. Additional costs
having to do with earthquake retrofit must be added
10. Lighting inside rooms
Reason: Upgrade, room lighting is very poor in resident’s rooms and bathrooms with existing
lighting
11. Bathrooms refurbished
Reason: Upgrade, Bathrooms are in poor shape as maintenance has been deferred. Many showers
are discolored and in need of replacement.
$150,000 – Mendocino Hall
Job Complete -Del Norte
Hall replaced Summer 2010
$16,800
$160,000
12. Vanities, sinks and faucets
Reason: Upgrade, old and worn out
$84,000
13. Carpet replacement
Reason: Upgrade, old and worn out
$160,000
14. Heating system replacement
Reason: Upgrade, old and worn out
15. Double pane windows
Reason: Upgrade, Increase energy efficiency and safety
16. Computer room ventilation
Reason: Upgrade, room becomes very hot and uncomfortable when in use
$130,000 - $260,000
(Depending on energy
efficiency)
$111,000
$2,500
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17. Blacktop repair around residence halls
Reason: Safety, many areas around the residence halls parking areas and roads are in disrepair.
Repairs necessary range from cracks to holes.
$100,000
18. Fire Control Sprinklers
Reason: Safety
$1,000,000
19. Plumbing
Reason: Plumbing system is very old and beginning to show sighs of its age. When plumbing
repairs are needed the repairs are very expensive due to the additional costs asbestos abatement.
$160,000
20. Exterior Lighting around the residence halls
Reasons: Lighting around the residence halls is poor and should be improved for student safety
21. Video camera recording rooms need ventilation fans installed
Reasons: Recording equipment may be affected by the large amount of heat in boiler rooms which
they are housed.
22. Repair fire places
Reason: Fire places have been unable to be used for 8n years or more. Returning them to
functioning units.
23. East Mendocino Hall Upper Building Deck support needs repair.
Reason: Dry root, beams showing signs of cracking.
$30,000
$15,000
$12,600
Job Complete January,
2011
Estimated Total
$4,286,900 plus
Note: With the assistance of the maintenance department the above repairs and upgrades
were ranked accordingly. Though these have been ranked in this order we must take into
consideration that many of these repairs and upgrades are interconnected. Financially the
changes would be best completed together to reduce the cost of many of these improvements.
Develop a long term maintenance plan to make the necessary repairs that have been deferred
and necessary upgrades to a heavily used aging facility.
53
Develop a bi-annual maintenance plan of the Residence Halls with Tech Support to check the
internet system, clean computer lab computers, and to check the video camera functions and
connections
*Please speak with your campus Business Officer to obtain accurate cost estimates and to learn if the facilities you need are already in the planning stages.
54
Unit Name: ______Residential Life_______________________
6. Professional or Organizational Development Needs Not Covered by Current Budget*
List Professional Development Needs for Academic
Year___________________. Reasons might include in response to AUO
assessment findings or the need to update skills. Please be as specific and as brief
as possible. Some items may not have a cost per se, but reflect the need to spend
current staff time differently. Place items on list in order (rank) or importance.
Annual TCO*
Cost per
item
Number
Requested
Total Cost of Request
1.
Reason:
2.
Reason:
3.
Reason:
4.
Reason:
5.
Reason:
6.
Reason:
*It is recommended that you speak with Human Resources or the Management Association to see if your request can be met with current budget.
55
Unit Name: ______Residential Life__________________________
7. OTHER NEEDS not covered by current budget
List Other Needs for Academic Year___________________
Please list/summarize the needs of your unit on your campus below. Please be as
specific and as brief as possible. Not all needs will have a cost, but may require a
reallocation of current staff time. Place items on list in order (rank) or importance.
Annual TCO*
Cost per
item
Number
Requested
Total Cost of Request
1.
Reason:
2.
Reason:
3.
Reason:
4.
Reason:
5.
Reason:
6.
Reason:
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2/14/2011
Department Comments
The Residence Halls continues to have great support from all campus departments. Our
support comes from all areas (Advising and Counseling, Maintenance Department, Business
Office, Physical Education, Food Services, Enrollment Services ,etc) helping us with a
variety of topics. The topics range from academic support, judicial appeals, maintenance
needs; financial aid, enrollment, payments, behavior intervention and food just to name a
few.
Great effort has been put forth into helping the residents be academically successful.
Residents have been provided direct contact with an advisor, and Guidance 112 was
developed and implemented.
The Judicial Appeals Committee has been formed to continue to improve the judicial process
with the Residence Halls. This is another great effort put forth by many very busy
individuals.
The development of AskCR has improved the response time of Tech Support for most work
requests. This has been a great change from our previous experience.
With information provided from colleges in Financial Aid we have realized the need for a
written protocol for both missing persons and fire safety in the residence halls. We have
created these now thanks to our colleges seeing the campus as a whole and not just the
department they work in.
With the help of the Safety Committee, the Cert Team and many volunteers we held our first
Fire Drill / Emergency Evacuation. It was a great success and we look forward to improving
this procedure.
The Residence Halls Debrief Team and the Behavior Intervention Team have been great
places to discuss and evaluate incidents at the Residence Halls and the campus at large.
The Residence Hall is touched by all parts of the campus and we thank everyone for the
continued support.
III. Recommendations
Vice President’s Recommendation
The Residential Life department has been very responsive to the needs and concerns voiced
by students and works closely with Campus Life, Physical Education, and Counseling. The
concern with safety and addressing the psychological needs of students is rising and must be
addressed.
I recommend discussion on ways to cut expenditures in the department be taken
immediately; specifically, reducing staffing.
Keith Snow-Flamer
Vice President’s Signature
January 11, 2011
Date
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