Administrative Annual Program Review Update
*Be sure to include information from all three campuses.
Program:
Date:
Name:
Silvia Vader
Phone:
476-4237
Email:
silvia-vader@ redwood.edu
1. State your program’s mission and it’s relation to the mission of the college.
DEPARTMENT MISSION:
To provide quality dining experience and on-campus employment opportunities with nutritional food choices and
DEPARTMENT GOALS:
Provide a variety healthy choice of hot and cold foods
Provide an eatery with a safe and comfortable environment
Provide quality catering services
Offer flexible work schedules so students can earn while achieving academic goals.
Dining Services supports the advancement of the College’s strategic plan by providing 50 or more on-campus jobs each seme
ities with nutritional food choices and flexible work schedules.
or more on-campus jobs each semester assisting student’s financial requirements of their education goals.
2. Program Changes
Have there been any changes in your program or area since your last Program Review?
Yes
If Yes, describe the changes below:
Hours of operation. Breakfast served later, longer weekend hours.
3. Program Trends
If applicable, describe how external or internal changes are impacting your program and describe
efforts within your area to address these impacts. Include supporting data from Institutional Research
or other sources in your discussion.
Trend -older student base. The older students have a completely different need in food items. The
Fall
2007 – 2008
17 or less
18 – 24
25 – 29
2008 - 2009
2009 - 2010
2010 – 2011
326
5.7%
293
4.7%
338
4.8%
305
4.6%
2,676
46.8%
2,859
46.2%
3,293
46.8%
3,177
47.8%
15.4%
1,093
15.5%
1,020
15.3%
800
14.0%
954
30 - 39
796
13.0%
874
14.1%
1,006
14.3%
970
14.6%
40 – 49
524
9.2%
522
8.4%
550
7.8%
481
7.2%
50 or more
648
11.3%
680
11.0%
754
10.7%
604
9.1%
100.00%
E:\Business Objects\BusinessObjects Enterprise 12.0\Data\procSched\REIRWEB1.CrystalReportsJobServer\~tmp14f867ea41
lReportsJobServer\~tmp14f867ea413f57c.rpt
4. Budget Resources
List your department‟s budget for the following categories in the table below. Restricted funds have a
sponsor/grantor/donor (federal, state, local government, etc). The funds are restricted by the
sponsor/grantor/donor. Everything else (including action plans) is unrestricted.
Category
Supply and
printing budget
Equipment
replacement and
repair budget
Professional
Development
Work-study
funding
Additional Budget
Items
Other (i.e.
Collections)
Unrestricted
Funds
NA
Restricted
Funds
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Is the funding for these areas adequate?
If not, describe the impact of unaddressed needs on your program outcomes and ability to serve students and the
community.
5. Staff Resources
Complete the Classified Staff Employment Grid below (please list full- and part-time staff). This
does not include faculty, managers, or administrative positions. If a staff position is shared with other
areas, estimate the fraction of their workload dedicated to your area.
Staff Employed in the Program
Assigned Area Full-time staff (classified Part-time
Gains
Losses over Prior Year (give
and management) (give
staff (give
over Prior reason: retirement,
number)
number)
Year
reassignment, health, etc.)
Dining
1
Do you need more full-time or part-time classified staff?
If yes, explain why.
We have 5 contract labor employees
NA
0
NO
6. Work study Resources
Work study students employed in the program
Assigned How many?
“Type” of workstudy
Gains over
Area
(give number) (federal, Calworks, EOPS)
Prior Year
Losses over
Prior Year
Dining
1
46
EOPS -3 workstudy-1
district-42
Do you need more work study student help?
If yes, explain why.
plus 5 express employees @ 40 hours/ week
NA
no
7. Learning Outcomes Assessment Report
List all expected program-level outcomes, whether you have completed the assessment loop or not. For each outcome, identify the means of
assessment and the criteria for success. Summarize the data that have been collected in the „Assessment Results‟ column. If no data have been
collected and analyzed for a particular outcome, use the „Assessment Results‟ column to clarify when these data will be collected and analyzed.
In the fourth column, indicate how the assessment results are being used to improve the program.
Describe assessment tool/
assignments faculty/staff used to
measure the SLO or PLO.
Summarize the overall results of
your department, including
performance data if applicable.
How will your department address
the needs and issues that were
revealed by your assessment?
List the TOP 3 TO 6 actions/changes
faculty judge will most improve
student learning
Provide a timeline for
implementation of your top priorities.
Describe assessment tool/
assignments faculty/staff used to
measure the SLO or PLO.
Summarize the overall results of
your department, including
performance data if applicable.
Course SLO Measured:
Or PLO Measured :
NA
NA
NA
NA
NA
Course SLO Measured:
Or PLO Measured :
NA
NA
How will your department address
the needs and issues that were
revealed by your assessment?
List the TOP 3 TO 6 actions/changes
faculty judge will most improve
student learning
Provide a timeline for
implementation of your top priorities.
Describe assessment tool/
assignments faculty/staff used to
measure the SLO or PLO.
Summarize the overall results of
your department, including
performance data if applicable.
How will your department address
the needs and issues that were
revealed by your assessment?
List the TOP 3 TO 6 actions/changes
faculty judge will most improve
student learning
Provide a timeline for
implementation of your top priorities.
Describe assessment tool/
assignments faculty/staff used to
measure the SLO or PLO.
NA
NA
Course SLO Measured:
Or PLO Measured :
NA
NA
NA
NA
NA
Course SLO Measured:
Or PLO Measured :
NA
Summarize the overall results of
your department, including
performance data if applicable.
How will your department address
the needs and issues that were
revealed by your assessment?
List the TOP 3 TO 6 actions/changes
faculty judge will most improve
student learning
Provide a timeline for
implementation of your top priorities.
Describe assessment tool/
assignments faculty/staff used to
measure the SLO or PLO.
Summarize the overall results of
your department, including
performance data if applicable.
How will your department address
the needs and issues that were
revealed by your assessment?
List the TOP 3 TO 6 actions/changes
faculty judge will most improve
student learning
Provide a timeline for
implementation of your top priorities.
NA
NA
NA
Course SLO Measured:
Or PLO Measured :
NA
NA
NA
NA
NA
8. Communication
Are the current lines of administrative, faculty, and staff communication adequate to meet the needs
of this department/program?
Yes
Describe representative examples of effective or ineffective communication.
The Vice President of Administrative Services was the direct supervisor for Dining Service
position empty we have a bit of a void.
9. Action Plans NA
List any action plans submitted since your last annual update. Describe the status of the plans. If
they were approved, describe how they have improved your department/program.
Longer week end hours show a increase of 33% in cuctomers, 20% points & 41% in cash
2/6&7/10
Register
Charge
Cash
Total
Z-tape
Den 52
Number
Cashier
Customers
Customers
Customers
Charge
Charge
4 - Sat
2/6/2010
CB
102
18
69.02
18.00
773.84
0.00
0.00
773.84
773.84
102.00
120
0
0
120.00
773.84
69.02
0.00
0.00
0
0
0
0
0.00
0.00
143
1
143.00
1.00
144
0
0
0
144.00
Total
Total
4 - Sun
2/7/2010
RO
Total
Total
0.00
0.00
0
0
0
0.00
Grand Total
245.00
19.00
264.00
773.84
773.84
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1362.57
1,362.57
1362.57
0.00
0.00
0.00
1,362.57
0.00
4.00
0.00
1,362.57
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2,136.41
2,136.41
2,136.41
69.02
1362.57
2/5&6/11
Register
Charge
Cash
Total
Z-tape
Den 52
Number
Cashier
Customers
Customers
Customers
Charge
Charge
4 - Sat
2/5/2011
RO
175
19
66.80
19.00
1390.61
0.00
0.00
1,390.61
1393.09
175.00
194
0
0
194.00
1,393.09
66.80
Total
0
0
1390.61
1,390.61
0.00
0.00
Total
4 - Sun
2/6/2011
PJ
Total
0
0
0.00
0.00
1185.81
0.00
0.00
154
4
154.00
4.00
158
0
0
0
158.00
Total
0.00
0.00
0
0
0
0.00
Grand Total
329.00
23.00
352.00
33% increase in customers
20% increase in points
41% increase in cash
0.00
0.00
0.00
0.00
0.00
1187.96
1,185.81
1185.81
0.00
0.00
0.00
1,185.81
0.00
4.00
22.87
1,187.96
22.87
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2,576.42
2,576.42
2,581.05
89.67
Cash Total
Total
chg
Over/
per Tape
Deposit
over/sht
Short
69.02
0.00
0.00
69.02
60.81
0.00
-8.21
0.00
0.00
-8.21
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
60.81
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
69.02
60.81
0.00
-8.21
Cash Total
Total
chg
Over/
per Tape
Deposit
over/sht
Short
66.80
0.00
0.00
66.80
62.00
2.48
-4.80
0.00
0.00
-4.80
0.00
0.00
62.00
0.00
0.00
0.00
0.00
0.00
22.87
0.00
0.00
0.00
22.87
0.00
0.00
0.00
0.00
0.00
2.15
1.43
0.00
0.00
0.00
1.43
24.30
24.30
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
89.67
86.30
4.63
-3.37
10. Department Goals Report
List goals the department will attempt to accomplish in the next three years. Each year, you will be asked
to update the Goals Report to make adjustments to the goals the program enters this year.
College Strategic Plan Goal
Serve older Students
Division Goal
Provide Healthy Grab n go
options
Department Goals FY2008-11
Provide Healthy Grab n go options
11. Quality Improvement Plan (QIP)
The QIPis intended to assist the program in thinking and planning for a minimum of the next three years.
Many factors that influence the implementation of the department/program‟s plans can and do change over
time. Each year, you will be asked to update the QIP to make adjustments to the plans the program enters
this year.
Because this document will be used to inform planning processes, it is very important that all the requested
information be provided. The form has been designed to elicit the information needed for this process. Each
“block” on the form is for a single recommendation; thus, the department/program should complete all the
fields for each of the recommendations.
Quality Improvement Plan
Category
Department Goal the Action is Connected
Recommendation Number and Title
Planned Implementation Date
Estimated Completion Date
Action/Tasks
Measure of Success/Desired Outcome
Estimated Cost(s)
Who is responsible?
Consequence if not funded
External Accreditation Recommendations (if
applicable)
Descriptions
Grab 'n go Healthy meals
Ongoing
Ongoing
Prepare Healthy grab 'n go meals
Higher Sales of Grab 'n go meals
product cost plus 36%
Dining sevices Manager
N/A
N/A
Category
Department Goal the Action is Connected
Recommendation Number and Title
Planned Implementation Date
Estimated Completion Date
Action/Tasks
Measure of Success/Desired Outcome
Estimated Cost(s)
Who is responsible?
Consequence if not funded
External Accreditation Recommendations (if
applicable)
Descriptions
Category
Department Goal the Action is Connected
Recommendation Number and Title
Planned Implementation Date
Estimated Completion Date
Action/Tasks
Descriptions
Measure of Success/Desired Outcome
Estimated Cost(s)
Who is responsible?
Consequence if not funded
External Accreditation Recommendations (if
applicable)
Category
Department Goal the Action is Connected
Recommendation Number and Title
Planned Implementation Date
Estimated Completion Date
Action/Tasks
Measure of Success/Desired Outcome
Estimated Cost(s)
Who is responsible?
Consequence if not funded
External Accreditation Recommendations (if
applicable)
Descriptions
Category
Department Goal the Action is Connected
Recommendation Number and Title
Planned Implementation Date
Estimated Completion Date
Action/Tasks
Measure of Success/Desired Outcome
Estimated Cost(s)
Who is responsible?
Consequence if not funded
External Accreditation Recommendations (if
applicable)
Descriptions
Program / Department:
Needs Addendum
Indicate new needs that have arisen since the last program review and provide an update on the status of needs addressed in the last program review.
Please be as specific and as brief as possible. Some items may not have a cost per se, but reflect the need to spend current staff time differently. Please indicate the
level of importance for your request and highlight how each request relates to the following:
- Student Learning Outcomes
- The CR Strategic Plan
List and Update Additional Requests for Academic Year :
Request #
Request Type
1
2
3
4
5
6
Request
Status
Annual TCO*
Cost per item
Number
Requested
Total Cost of
Request
3.900.00
4
15,60.00
Description and Details
Equipment
Reason:
Outcome:
steamtable
problematic/ too old for replacment parts
Equipment
Reason:
Outcome:
Heat Lamps Ceiling Mount
Burning out heat lamps, due to age
Equipment
Reason:
Outcome:
Buger & Pizza Perp Refrigeration Unit
starting to need too many repairs
Equipment
Reason:
Outcome:
Double Oven
Too old for parts-top oven not working
Equipment
Reason:
Outcome:
Gas Griddle
old gas hog, needs to be energy efficient
Equipment
Reason:
Outcome:
Range
nasty old stove,no working pilots,stove gards gone. larger stove
NeedsAddendum
Importance
Medium
high
$
149
8
1,192.00
medium
$
2,698
2
5,396.00
high
$
7,544
1
$
Medium
$
3,011
1
3,011.00
Medium
$
5,606
1
5,606.00
PRC
Approval
7,544
21 of 26
Program / Department:
Needs Addendum
Indicate new needs that have arisen since the last program review and provide an update on the status of
Please be as specific and as brief as possible. Some items may not have a cost per se, but reflect the need to spend current staff time differently. Please indicate the
level of importance for your request and highlight how each request relates to the following:
Exp01
Exp02
Exp03
Exp04
Exp05
Exp06
Exp07
Exp08
Exp09
Exp10
Exp11
List and Update Additional Requests for Academic Year :
Request #
Request Type
1
2
3
4
5
6
Equipment
Reason:
Outcome:
Equipment
Reason:
Outcome:
Equipment
Reason:
Outcome:
Equipment
Reason:
Outcome:
Equipment
Reason:
Outcome:
Equipment
Reason:
Outcome:
NeedsAddendum
These Columns are customized to address specific information relating to certain types of requests. If additional
headings do not appear for your request item, you do not need to fill out these columns.
Program:
New (N) New (N) Location
Is there
or
or
(i.e Office, existing How many
Replaceme Continuin Classroom Infrastruc
users
Maintena
nt (R)?
g (C) ?
, etc.)
ture?
served?
nce Fees
Repair?
Yes/No
Equipmen Number of
t Age
Repairs
Primary
Secondary
Program:
New (N) New (N) Location
Is there
or
or
(i.e Office, existing How many
Replaceme Continuin Classroom Infrastruc
users
Maintena
nt (R)?
g (C) ?
, etc.)
ture?
served?
nce Fees
Repair?
Yes/No
Equipmen Number of
t Age
Repairs
Primary
Secondary
Program:
New (N) New (N) Location
Is there
or
or
(i.e Office, existing How many
Replaceme Continuin Classroom Infrastruc
users
Maintena
nt (R)?
g (C) ?
, etc.)
ture?
served?
nce Fees
Repair?
Yes/No
Equipmen Number of
t Age
Repairs
Primary
Secondary
Program:
New (N) New (N) Location
Is there
or
or
(i.e Office, existing How many
Replaceme Continuin Classroom Infrastruc
users
Maintena
nt (R)?
g (C) ?
, etc.)
ture?
served?
nce Fees
Repair?
Yes/No
Equipmen Number of
t Age
Repairs
Primary
Secondary
Program:
New (N) New (N) Location
Is there
or
or
(i.e Office, existing How many
Replaceme Continuin Classroom Infrastruc
users
Maintena
nt (R)?
g (C) ?
, etc.)
ture?
served?
nce Fees
Repair?
Yes/No
Equipmen Number of
t Age
Repairs
Primary
Secondary
Program:
New (N) New (N) Location
Is there
or
or
(i.e Office, existing How many
Replaceme Continuin Classroom Infrastruc
users
Maintena
nt (R)?
g (C) ?
, etc.)
ture?
served?
nce Fees
Repair?
Yes/No
Equipmen Number of
t Age
Repairs
Primary
Secondary
22 of 26
Program / Department:
Needs Addendum
Indicate new needs that have arisen since the last program review and provide an update on the status of needs addressed in the last program review.
Please be as specific and as brief as possible. Some items may not have a cost per se, but reflect the need to spend current staff time differently. Please indicate the
level of importance for your request and highlight how each request relates to the following:
- Student Learning Outcomes
- The CR Strategic Plan
List and Update Additional Requests for Academic Year :
Request #
Request Type
1
7
8
9
Request
Status
Annual TCO*
Cost per item
Number
Requested
Total Cost of
Request
Medium
high
3.900.00
$13,439.00
4
1
15,60.00
13439
high
$ 3,755.00
2
$7,510.00
high
$3,000.00
1
$3,000.00
Description and Details
Equipment
Reason:
Outcome:
steamtable
Pizza Double Conveyor Oven
this oven is over 20yrs. One old oven can not keep up with student
Equipment
Reason:
Outcome:
Gas Fryer
Grill area. too old fryer, parts are not available. Menu changes over
Equipment
Reason:
Outcome:
Electric Fryer Filter
old one siezed up 2yrs ago. This is a safty concern
NeedsAddendum
Importance
PRC
Approval
23 of 26
Program / Department:
Needs Addendum
Indicate new needs that have arisen since the last program review and provide an update on the status of
Please be as specific and as brief as possible. Some items may not have a cost per se, but reflect the need to spend current staff time differently. Please indicate the
level of importance for your request and highlight how each request relates to the following:
Exp01
Exp02
Exp03
Exp04
Exp05
Exp06
Exp07
Exp08
Exp09
Exp10
Exp11
List and Update Additional Requests for Academic Year :
Request #
Request Type
1
7
8
9
Equipment
Reason:
Outcome:
Equipment
Reason:
Outcome:
Equipment
Reason:
Outcome:
NeedsAddendum
These Columns are customized to address specific information relating to certain types of requests. If additional
headings do not appear for your request item, you do not need to fill out these columns.
Program:
New (N) New (N) Location
Is there
or
or
(i.e Office, existing How many
Replaceme Continuin Classroom Infrastruc
users
Maintena
nt (R)?
g (C) ?
, etc.)
ture?
served?
nce Fees
Repair?
Yes/No
Equipmen Number of
t Age
Repairs
Primary
Secondary
Program:
New (N) New (N) Location
Is there
or
or
(i.e Office, existing How many
Replaceme Continuin Classroom Infrastruc
users
Maintena
nt (R)?
g (C) ?
, etc.)
ture?
served?
nce Fees
Repair?
Yes/No
Equipmen Number of
t Age
Repairs
Primary
Secondary
Program:
New (N) New (N) Location
Is there
or
or
(i.e Office, existing How many
Replaceme Continuin Classroom Infrastruc
users
Maintena
nt (R)?
g (C) ?
, etc.)
ture?
served?
nce Fees
Repair?
Yes/No
Equipmen Number of
t Age
Repairs
Primary
Secondary
24 of 26
Program / Department:
Needs Addendum
Indicate new needs that have arisen since the last program review and provide an update on the status of needs addressed in the last program review.
Please be as specific and as brief as possible. Some items may not have a cost per se, but reflect the need to spend current staff time differently. Please indicate the
level of importance for your request and highlight how each request relates to the following:
- Student Learning Outcomes
- The CR Strategic Plan
List and Update Additional Requests for Academic Year :
Request #
Request Type
1
10
Equipment
Reason:
Outcome:
11
Reason:
Outcome:
12
Reason:
Outcome:
13
Reason:
Outcome:
14
Reason:
Outcome:
15
Reason:
Outcome:
16
Reason:
Outcome:
17
Reason:
Outcome:
18
Reason:
Outcome:
19
Reason:
Outcome:
20
Reason:
Outcome:
NeedsAddendum
Importance
Request
Status
Annual TCO*
Cost per item
Number
Requested
Total Cost of
Request
3.900.00
$1,500.00
4
1
15,60.00
$1,500.00
Description and Details
steamtable
Ware Washing Booster Heater
Health Dept.
Medium
high
Deli Prep refrigeration
Old one has been repaired several time, we have been sited from the
high
$
6,925
1
$6,925.00
Three Door Roll-In Refigerator
Old one is a done deal, we have been band-aiding too many years. It
HIGH
$
13,454
1
$13.45
PRC
Approval
25 of 26
Program / Department:
Needs Addendum
Indicate new needs that have arisen since the last program review and provide an update on the status of
Please be as specific and as brief as possible. Some items may not have a cost per se, but reflect the need to spend current staff time differently. Please indicate the
level of importance for your request and highlight how each request relates to the following:
Exp01
Exp02
Exp03
Exp04
Exp05
Exp06
Exp07
Exp08
Exp09
Exp10
Exp11
List and Update Additional Requests for Academic Year :
Request #
Request Type
1
10
Equipment
Reason:
Outcome:
11
Reason:
Outcome:
12
Reason:
Outcome:
13
Reason:
Outcome:
14
Reason:
Outcome:
15
Reason:
Outcome:
16
Reason:
Outcome:
17
Reason:
Outcome:
18
Reason:
Outcome:
19
Reason:
Outcome:
20
Reason:
Outcome:
NeedsAddendum
These Columns are customized to address specific information relating to certain types of requests. If additional
headings do not appear for your request item, you do not need to fill out these columns.
Program:
New (N) New (N) Location
Is there
or
or
(i.e Office, existing How many
Replaceme Continuin Classroom Infrastruc
users
Maintena
nt (R)?
g (C) ?
, etc.)
ture?
served?
nce Fees
Repair?
Yes/No
Equipmen Number of
t Age
Repairs
Primary
Secondary
26 of 26