Cameron University
Adult and Continuing Education
Bachelor of Science
Organizational Leadership
CIP Code: 309999
Program Code: 775
Fall 2010
1
Program Quality Improvement Report 2009-2010
Student-Learning Outcomes
(Bold Outcomes Reflect Priority Outcomes in this Report)
1.
2.
3.
4.
5.
Fall 2010
Students will demonstrate a general knowledge of the core content
areas of the ORGL program (foundations of organizational
leadership, professional communication, data analysis and
interpretation, ethics and organizations, leading and managing,
survey of fiscal management, and markets and stakeholders ), as well
as the abilities to apply, analyze, evaluate and create knowledge in
real world situations
Students will demonstrate global thinking, critical thinking, communication
skills, problem solving, quantitative and analytical skills, and technological
innovation skills
Students will develop additional specialized knowledge in an area of
institutional focus (Cameron focus area is Communications)
Students will demonstrate increased knowledge applicable to their
personal enrichment and/or professional advancement
Students will apply concepts and theories learned in the core content
courses and area of focus to a capstone project in ORGL 4553
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Program Quality Improvement Report 2010-2011
Student-Learning Outcomes
External Program Outcomes
Overarching Goal of Program: Substantially
increase the percentage number of adults
college graduates in Oklahoma among
working adults who have completed
approximately two or more years of college
(or equivalent).
Oklahoma State Regents for Higher Education
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Program Quality Improvement Report 2009-2010
Student-Learning Outcomes
State-Wide Outcomes and Goals
1. To facilitate life-long learning goals of adult learners
2. To provide an opportunity for adult learners to develop further knowledge in an
organized leadership oriented core area
3. To provide an opportunity for adult learners to develop further knowledge in a specific
area of specialization
4. To provide an avenue of higher education that meets the needs of adult learners for
personal enrichment and/or professional advancement
5. To provide adult learners with educational mobility options in a world where career
changes are increasing
6. To provide flexible curriculum designed for working adult students that maximizes the
application of credit for prior learning relevant to the degree plan
7. To contribute to the economic development goals of the state of Oklahoma through
providing a relevant degree option for working adults to earn a baccalaureate degree
Fall 2010
4
Program Quality Improvement Report 2010-2011
Alignment of Outcomes
Mission Statement: Cameron University
Cameron University provides a diverse and dynamic student body
access to quality educational opportunities; fosters a student-centered
academic environment that combines innovative classroom teaching
with experiential learning; prepares students for professional success,
responsible citizenship, life-long learning, and meaningful contributions
to a rapidly changing world; and is a driving force in the cultural life and
economic development of the region.
Program Alignment to University Mission Statement
• Available to non-traditional, adult learners (diversity)
• Innovative program designed to meet goals of adult, lifelong learners
• Brain Gain 2010 goal – increase in graduates enhances economic
development of the state
Fall 2010
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Program Quality Improvement Report 2010-2011
Alignment of Outcomes
Mission Statement: ACE
ACE will provide quality services to meet the academic and regional
community needs for Cameron University constituents by:
1. Providing quality advisement for students in Allied Health and
Interdisciplinary Studies
2. Providing support services to academic schools to strengthen higher
education programs delivered in the region
3. Increasing awareness of health care professions and support of learning
opportunities for regional health care providers
Program Alignment to Department Mission
•
•
Fall 2010
Each student is advised by the ORGL Coordinator, a program expert
dedicated to advisement in the ORGL program
The ORGL Coordinator works with academic schools to schedule courses
and support faculty academic delivery needs to improve learning
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Program Quality Improvement Report 2009-2010
Alignment of Outcomes
• Relationship to Strategic Plan 2013
– The program provides enhanced student
learning and increases opportunities for
educational advancement by bringing
academic goals withing reach for adult
learners (Goal 1 component)
– Creates specific targets for adult learners (Goal
1 component)
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Program Quality Improvement Report 2009-2010
Alignment of Outcomes
Relationship to Strategic Plan 2013, cont.
• Student graduation rates helps meet target for
retention and graduation rates. (Goal 1 component)
• Student enrollment and completion success
promotes collaborative relationship with other
institutions across the state (core value, Goal 4 component)
Fall 2010
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Program Quality Improvement Report 2009-2010
Measures of Learning Outcomes
Breakdown - Measures of Learning Objectives
Direct Measures
Indirect Measures






Pre-post Exams
Course Assignments
Capstone Portfolio Review
Performance Rating
State-wide developed and validated examinations
Benchmark against other programs in State
IDEA student reactions to instruction and courses
 Exit Interviews
 Student perceptions of learning (exit surveys)
 Retention Data
 Graduation Rates
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Program Quality Improvement Report 2009-2010
Report on actions from the three
previously chosen priority outcomes
N/A
•10
Program Quality Improvement Report 2009-2010
10
Priority Outcomes/Objectives 2009-10
1. Students will demonstrate a general knowledge of the core
content areas of the ORGL program (foundations of
organizational leadership, professional communication, data
analysis and interpretation, ethics and organizations, leading
and managing, survey of fiscal management, and markets
and stakeholders), as well as the abilities to apply, analyze,
evaluate and create knowledge in real world situations.
4. Students will demonstrate increased knowledge applicable to
their personal enrichment and/or professional advancement
5. Students will apply concepts and theories learned in the core
content courses and area of focus to a capstone project in
ORGL 4553
Fall 2010
11
Program Quality Improvement Report 2009-2010
Student-learning Outcomes and Measurements
MEASUREMENTS OF STUDENT LEARNING OR SERVICE OUTCOME
PROGRAM
OUTCOME
1. Students will
demonstrate a
general knowledge
of the core content
areas of the ORGL
program
(foundations of
organizational
leadership,
professional
communication,
data analysis and
interpretation, ethics
and organizations,
leading and
managing, survey of
fiscal management,
and markets and
stakeholders), ), as
well as the abilities
to apply, analyze,
evaluate and create
knowledge in real
world situations
CURRICULUM
AREA OR
TARGET
AUDIENCE
Methods used to
determine validity
of measurement
instruments
Methods used
to determine
reliability of
measurements
Measurements
Schedule for
measurements
Professional
Communications
ORGL 3223
Course
Assignments
(Direct)
Criterionreferenced
Intra-rater
reliability
Each time course
is offered
Survey of Fiscal
Management
ORGL 3443
Pre/Post Exams
(Direct)
Criterionreferenced
Test-retest
reliability
Twice for each
course
Program
Graduates
Retention Data
(Indirect)
Institutional Data
Institutional
Data
Annually
Graduation Rates
(Indirect)
Institutional Data
Annually
Institutional
Data
12
•12
Program Quality Improvement Report 2009-2010
Display of Assessment Data
OUTCOME 1
Professional Communications ORGL
3223
Poor
Fair
Adequate
Good
Superior
Learning Objective 1:
Students will identify communication
concepts accurately on examinations
and apply those concepts
appropriately to interpersonal,
intercultural, and public speaking
contexts
Total number of Students
Eye Contact
41
3
Facial Expressions
Gestures (too many)
5
23
10
6
20
15
3
38
Posture
3
Enthusiasm
Vocalized pauses
Fall 2010
3
10
38
38
28
3
13
Program Quality Improvement Report 2009-2010
Display of Assessment Data
Professional Communications ORGL 3223 – Outcome 1
Learning Objectives 2,3,4,6:
2. Students will participate in communication encounters and both prepare and deliver a
minimum of one informative presentation.
3. Students will identify and integrate appropriate research into written and oral
assignments.
4. Students will critically evaluate that interpersonal and presentational communications of
others through oral comments, examinations, essays or written evaluation forms.
6. Students will apply appropriate techniques in effective written communication.
Poor
Fair
Adequate
Good
Total number of Students
41
Topic Announced
8
Time Frame
5
2
Visual Aid Criteria
3
8
15
18
34
20
Completeness of content
41
Professionalism of Content
38
Fall 2010
Superior
10
3
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Program Quality Improvement Report 2009-2010
Display of Assessment Data
Outcome 1
Survey of Fiscal Management ORGL 3443
Pre-test/Post-test
Percentage
Improvement
Module
Module
Module
Module
Module
Module
Module
1
2
3
4
5
6
7
17
23
22
13
15
36
Fall 2009
Total number of Students
Percentage
Improvement
12
Summer 2010
Total number of Students
Percentage
Improvement
23
Fall 2010
7
25
19
7
23
14
10
3
15
Program Quality Improvement Report 2009-2010
Display of Assessment Data
ORGL Enrollment at Cameron University
by Semester
Fall 2010
16
Program Quality Improvement Report 2010-2011
• ORGL Graduates at State Level (8 School Consortium)
•by Semester
60
50
50
40
36
30
25
20
16
10
0
19
14
1
Su 08 Fall 08 Spr 09
100% 43% 5.3%
Fall 2010
16
20
4
Total Ac Yr
25%
Su 09 Fall 09 Spr 10
6.3% 30% 4.9%
Total Ac Yr
26%
Su 10 Fall 10
50% 32%
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Program Quality Improvement Report 2010-2011
Display of Assessment Data
ORGL ENROLLMENT at STATE LEVEL
500
450
400
350
300
250
200
150
100
50
0
Fall 2010
ORGL Majors
Non-majors
Totals
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Program Quality Improvement Report 2009-2010
• ORGL Graduates at Cameron University
•by Semester
•* estimates based on most current data
Fall 2010
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Program Quality Improvement Report 2010-2011
Student-learning Outcomes and Measurements
MEASUREMENTS OF STUDENT LEARNING OR SERVICE OUTCOME
PROGRAM
OUTCOME
4. Students will
demonstrate
increased
knowledge
applicable to their
personal
enrichment and/or
professional
advancement
CURRICULUM
AREA OR
TARGET
AUDIENCE
Capstone ORGL
4553
Measurements
Methods used to
determine validity
of measurement
instruments
Methods used
to determine
reliability of
measurements
Exam Questions
Norm-referenced
Internal
Consistency
Multiple
occasions in each
semester
Course
Assignments
Criterionreferenced
Inter-rater
reliability
Multiple
occasions in each
semester
Student Exit
Surveys
Criterionreferenced
Inter-rater
reliability
Once each
semester
Capstone Project
Criterionreferenced
Inter-rater
reliability
Once each
semester
Schedule for
measurements
20
•20
Program Quality Improvement Report 2009-2010
Display of Assessment Data
Outcome 4: Students will gain intellectual knowledge applicable to their personal
enrichment and/or professional advancement
Capstone ORGL 4553
Summary Assessment Results – Portfolio and Projects (multiple measures)
Fall 2009
Average Ratings
Spring 2010
Average Ratings
Rating Scale:
Fall 2010
Total number of Students
7
4.14
Total number of Students
7
4.14
1 – Poor
2 – Below Average
3 – Average
4 – Above Average
5 - Excellent
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Program Quality Improvement Report 2009-2010
Student-learning Outcomes and Measurements
MEASUREMENTS OF STUDENT LEARNING OR SERVICE OUTCOME
PROGRAM
OUTCOME
5. Students will
apply concepts and
theories learned in
the core content
courses and area of
focus to a capstone
project in ORGL
4553
CURRICULUM
AREA OR
TARGET
AUDIENCE
Capstone ORGL
4553
Measurements
Methods used to
determine validity
of measurement
instruments
Methods used
to determine
reliability of
measurements
Exam Questions
Norm-referenced
Internal
Consistency
Multiple
occasions in each
semester
Course
Assignments
Criterionreferenced
Inter-rater
reliability
Multiple
occasions in each
semester
Student Exit
Surveys
Criterionreferenced
Inter-rater
reliability
Once each
semester
Capstone Project
Criterionreferenced
Inter-rater
reliability
Once each
semester
Schedule for
measurements
22
•22
Program Quality Improvement Report 2009-2010
Display of Assessment Data
Outcome 5: Students will apply concepts and theories learned in the core content
courses and area of focus to a capstone project at the end of the program
Capstone ORGL 4553
Summary Assessment Results – Portfolio and Projects (multiple measures)
Fall 2009
Average Ratings
Spring 2010
Average Ratings
Rating Scale:
Fall 2010
Total number of Students
7
4.71
Total number of Students
7
4.71
1 – Poor
2 – Below Average
3 – Average
4 – Above Average
5 - Excellent
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Program Quality Improvement Report 2009-2010
2010-2011 Action Plan For Organizational
Leadership
1.
2.
3.
4.
5.
6.
7.
Fall 2010
Finalize Statewide Assessment Plan and incorporate
results in CU assessment plan
Conduct an employer survey.
Conduct program wide graduating student surveys
Develop second emphasis area by meetings with
campus wide departments
Develop PLA Portfolio Class at CU
Offer online tutoring
Improve assessment methods by including all faculty
associated with core areas and focus areas
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Program Quality Improvement Report 2009-2010
Action Plan for Student Learning
Outcomes
• Assessment of Program
 Disseminate to program faculty all of the student learning
outcomes that are to be measured for the BS ORGL program
and work with them to ensure the outcomes are being
measured in their respective courses, especially Foundations
and Capstone classes
 Coordinate with faculty on a regular basis to ensure the
above data is being gathered properly and consistently
 Compile data collected
• Efforts will continue toward improving the data collection of studentspost graduation
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Program Quality Improvement Report 2009-2010
End of Formal Report
BACHELOR OF SCIENCE
ORGANIZATIONAL LEADERSHIP
*See Attached Supporting Information
Fall 2010
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Program Quality Improvement Report 2009-2010
Supporting Information
Overview
• The B.S. in Organizational Leadership is offered via the
Allied Health and Interdisciplinary Studies Program, a unit
of the Department of Adult and Continuing Education.
• Also known as the “Adult Degree Completion Degree” or
the “Reach Higher Program” – an initiative of the Oklahoma
State Regents for Higher Education
• Delivered in collaboration with eight other participating
institutions across the State of Oklahoma
• Combines past college work with a series of courses in
online and evening formats to equal a bachelor's degree. In
some cases, student's work and life experiences may count
for college credit through prior learning assessment.
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Program Quality Improvement Report 2009-2010
Overview Continued
• Curriculum collaboratively developed by the faculty of
the eight initial collaborating universities
• Admission Requirements:
– ≥ age 21
– Completed at least 72 college credit hours
– 2.0 minimum graduation/retention GPA in past college course work.
– Have completed the general education requirements as defined by
Cameron.
– Satisfy all Cameron University requirements for remedial coursework.
•
•
•
•
Core Courses: Primarily business related
CU Focus Area (major concentration): Communications
Benefit: Cost of program is less (do not pay online fees)
Accelerated because of availability of courses across state
(each course offered 5 times per year)
• Each course is 8 weeks, many are online
Fall 2010
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Program Quality Improvement Report 2009-2010
Supporting Information
Informal Feedback from Graduates:
Observations
•Number of students is increasing due to word of mouth and
marketing about program and benefits of obtaining bachelors degree
• If students do not meet minimum criteria for program, they are
granted conditional admission and put on degree seeking track. This
means that not all ORGL (775) students are taking ORGL classes
yet.
Fall 2010
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Program Quality Improvement Report 2010-2011
Supporting Information
Informal Feedback from Graduates:
Students graduating from the BS ORGl degree at Cameron report that their
career/job options expand immediately upon graduation
An estimated 33% of the students in the BS ORGL program at CU start out
with more of an intrinsic motivation to “finish what they started” and have
little interest in improving their current job status or earnings
The remaining 67% state that their main motivation for retuning to school to
complete their undergraduate degree is to improve their current socioeconomic status for them and their family. Reports show that the majority
graduates in this category end up accomplishing this goal and move on to
better paying more professional positions within their current
careers/companies or change career paths altogether because of their
college grad status
**Both of the above categories express a lack of concern for the actual degree
type or major and more emphasis is put on just finishing “a degree”
Fall 2009
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Program Quality Improvement Report 2009-2010