Ethnography. A very quick introduction Davide Nicolini What are we going to talk about? What is ethnography? Aspects of an ethnographic project The writing up bit Warwick Business School 2 What is ethnography? Methodological definitions “…a particular method or set of methods. In its most characteristic form it involves the ethnographer participating, overtly or covertly, in people’s daily lives for an extended period of time, watching what happens, listening to what is said, asking questions.” Hammersley and Atkinson, 1995, p. 1 Warwick Business School 3 Distinctive features People's behaviour is studied in everyday contexts rather than under unnatural or experimental circumstances created by the researcher; Data are collected by various techniques but primarily by means of observation; Data collection is flexible and unstructured to avoid pre-fixed arrangements that impose categories on what people say and do; The focus is normally on a single setting or group and is smallscale; the analysis of the data involves attribution of the meanings of the human actions described and explained (Atkinson and Hammersley 1998: 110-11). Warwick Business School 4 Ethnographic Methods family Participant observation Covert Overt Informal interviews Life histories Diaries Field notes/research diary Video ethnography Auto ethnography … Warwick Business School 5 The Origins of Ethnography Anthropological Ethnography Malinowski Geertz The Chicago School of Sociology Urban sociology – Whyte; Anderson The British Ethnographic tradition Charles and Beatrice Webb Community Studies Meg Stacey study of Banbury Warwick Business School 6 Bronislaw Malinowski (1922) Argonauts of the Western Pacific In this volume I give an account of one phase of savage life … This account has been culled… from Ethnographic material, covering the whole extent of the tribal culture of one district… I have lived in that one archipelago for about two years, in the course of three expeditions to New Guinea, during which time I naturally acquired a thorough knowledge of the language. I did my work entirely alone, living for the greater part of the time right in the villages. I therefore had constantly the daily life of the natives before my eyes, while accidental, dramatic occurrences, deaths, quarrels, village brawls, public and ceremonial events, could not escape my notice. Warwick Business School 7 The goal of ethnographic fieldwork Describe the organization in factual term Capture the imponderabilia of actual life through minute, detailed observations Create a corpus of ethnographic statements, characteristic narratives, typical utterances, items of folklore and magical formulae Aim: to grasp the native’s point of view, his relation to life, to realise his vision of his world Warwick Business School 8 W.F. Whyte: Street Corner Society (1943) Warwick Business School 9 Street Corner Society The first part of the book contains detailed accounts of how local gangs were formed and organized. The opening reads like a novel with a first person narrative as Whyte begins his description of the Nortons, a gang he is 'studying‘. Whyte differentiated between "corner boys" and "college boys": The lives of the former men revolved around particular street corners and the nearby shops. The college boys, on the other hand, were more interested in good education and moving up the social ladder. Warwick Business School 10 Warwick Business School 11 Karen Ho: Liquidated: An Ethnography of Wall Street (2009) Warwick Business School 12 Ethnography beyond academia Warwick Business School 13 Ethnography in industry: Design ethnography Warwick Business School 14 Ethnography and emancipation Warwick Business School 15 Ethnography Ethnos + graphos Today’s focus Warwick Business School 16 Doing ethnography Warwick Business School 17 Participant Observation If meaning is what we are after we cannot escape the social world in order to study it: “it is not a matter of methodological commitment, it is an existential fact.” (Hammersley and Atkinson, 1983: 15) “An observer is under the bed. A participant observer is in it.” (John Whiting, age 80-something, to an undergraduate class when he was a guest lecturer at UC Irvine) Warwick Business School 18 Ethnographic projects are often recursive, evolving, shifting and messy If a man sets out on an expedition, determined to prove certain hypotheses, if he is incapable of changing his views constantly and casting them off ungrudgingly under the pressure of evidence, needless to say his work will be worthless. Malinowski (1922) Warwick Business School 19 Spradley’s funnel model Warwick Business School 20 How long should an ethnography be? Consider situated cycles and temporal horizons Can you understand a beach town if you only spend the summer there? Traditional ethnography measured in years I think you should spend at least one year in the field. Otherwise you don’t get the random sample, you don’t get the deep familiarity. It’s deep familiarity that is the rationale –that, plus getting material on a tissue of events – that gives justification and warrant to such apparent “loose” thing as fieldwork (Goffman, 1989) Organizational ethnographers rarely take they toothbrush with them these days (Bate, 1997: 1150) Warwick Business School 21 Obtaining access and entering the field Warwick Business School 22 Doing ethnography https://www.youtube.com/watch?v=I0Oan6gGnVI 7.20 -18.34; 21.26-24.40 Warwick Business School 23 On entry All attempts at entry are data Listen to rejections! Be ready to negotiate entry multiple times! Warwick Business School 24 Managing entry Develop a rationale for the study Capitalise on your being a learner (treat me as a trainee) Help informants envision your role What does an ethnographer do? Expect me to take notes I will watch and interview I am willing to help (am I?) What will I do with my data (show past examples) What I will not do with my data (confidentiality) Warwick Business School 25 Staying in the field: managing immersion Warwick Business School 26 Staying in the field: taking a position Ethnographers rely on the ‘kindness of strangers’ (Du Boise) What is the nature of the field and what opportunities does it offer? Single site/stable group: get yourself a job! Multiple sites/ stable group: “here comes the shadow” Multiple sites /multiple groups: negotiating entry a full time job Warwick Business School 27 How they will see me? What will they let me see? Appearance Dress for success Biographic clues Involvement Status Who introduced you/gave you access? Warwick Business School 28 Staying on the fence (neither in or out) You should not get too friendly, but you have to open up yourself in ways you are not in ordinary life. You have to open yourself up to being snubbed. You have to stop making points to show how smart assed you are (Goffman, 1999) Go easy on that "who," "what, " "why," "when," "where" stuff, Bill. You ask those questions, and people will clam up on you. If people accept you, you can just hang around, and you'll learn the answers in the long run without even having to ask the questions. (Doc, main informant in Street Corner Society, talking to W F Whyte). Warwick Business School 29 Managing troublesome situations Factions Map factions early Never carry tales If necessary: articulate your role as neutral when you witness mistakes and troubles Be sympathetic Refrain from taking note and be sure this is apparent Ask to destroy notes? Stay safe and keep in mind your safety and the dafety of your informants Warwick Business School 30 Observing and taking notes Warwick Business School 31 Taking field notes When to take field notes On the spot Right after from memory At night At the end of the week Every two days … Warwick Business School 32 Jotting Jorge = at table doesn’t you can call his doctor at UCLA introduce me to anyone and he can verify all this now only speaks in Spanish I just don’t call people on the chit chat - who's playing telephone - courts don't "they're not very good" - operate that way – it has to be on paper or (in person) apology Warwick Business School 33 Openly vs. concealed note taking When I took my station on a house-top, sketchbooks and colors in hand, I was surprised to see frowns and hear explosive , angry expostulations in every direction. As the day wore on this indignation increased, until at last an old, bush-headed hag approached me, and scowling into my face made a grab at my book and pantomimically tore it to pieces... (Cushin, 1882) Warwick Business School 34 What to use “The field book It's a symbol of our occupation. A material symbol” XXI century Visual diaries Ipads Phones Warwick Business School 35 Finding the remarkable in the mundane and the mundane in the remarkable Diane Arbus ‘A family on their lawn one Sunday in Westchester, N.Y.,’ 1968 Warwick Business School 36 What to observe Warwick Business School 37 Keeping notes in order The three notebooks: research log, Research diary /reflections, research field notes Observational Notes Theoretical Notes (represent self-conscious, controlled attempts to derive meaning from any one or several observation notes) Methodological Notes (an instruction to oneself, a reminder, a critique of one's own tactics. It notes timing, sequencing, stationing, stage setting, or manoeuvring (Schatzman and Strauss 1973) Warwick Business School 38 Working on the notes while in the field Ethnographers are those who write things down at the end of the day (Jackson, 1990) Spend one week analysing material to every three spent in observation (Malinowski, 1922) The greatest source of all the inadequacies and gaps in my own field-work has resulted from the dire methodological fallacy: get as many "facts" as you can while in the field, and let the construction and organisation of your evidence wait till you write up your material… (M Mead, 1952) Warwick Business School 39 Preparing analytic memos in the field: interrogate your notes What are people doing? What are they trying to accomplish? How, exactly, do they do this? What specific means and/or strategies do they use? How do members talk about, characterize, and understand what is going on? What assumptions are they making? What do I see going on here? What did I learn from these notes? Why did I include them? Warwick Business School 40 Ethnography Ethnos Warwick Business School + graphos 41 Exercise: reconstructing “reality” in the text Consider the three extracts from Van Maanen How would you call the three genres/ styles? What do they focus upon? What is the narrative unit? (activity, scene of action, sequence, etc.) Where is the researcher? What is her/his position? What strategy are used to make the text persuasive? How is naturalness obtained? Other notable differences? Warwick Business School 42 Speaking to the reader: genres and stances Warwick Business School 43 Van Maanen (1988/2010) REALIST CONFESSIONAL IMPRESSIONIST Focus on mundane things and Focus is personal experience, Focus is on dramatic surprise and bewilderment in moments. Relive the routine reported “as is”. encountering ‘the other’ experience of the field worker Details, details and more details presented in flat selfevident mode Anecdotes Researcher absent Third person ‘The police turned and ’ Researcher explicitly present Researcher present as a ‘‘I saw the policeman turning ‘position’ ‘At his point the policeman and’ turned while the …” Told from the perspective of Places audience in the researcher middle of the scene Two or more interpretations Accounts open to multiple interpretations but always present objectivity in the story Native point of view reproduced Interpretive omnipotence (I describe them) field data as facts Warwick Business School Scenes and stories (main plot and sub plots) Often detective story like 44 Writing: ethnography as an outcome Ethnography is a text Different genres What is reported Which/whose perspective Whose interpretation (who has the last word) (Ethnography is a text even when it is a video) Warwick Business School 45