Chapter Three Student Learning and Effective Teaching Chapter Three According to its function and mission statements, Cameron University is a master’s level institution whose primary focus is teaching and learning. As a central part of its mission, the institution is committed to providing a quality academic environment that combines innovative classroom teaching with experiential learning. “[Maintaining] and [enhancing] Cameron’s commitment to providing programs of the highest quality in instruction, research, and service” is the first goal of Plan 2013: Choices for the Second Century; and “ensuring effective assessment of student learning” is a crucial element in making Cameron the University of Choice for Southwest Oklahoma. During the 2001 comprehensive visit, however, the visiting team observed that Cameron needed to make several adjustments to its assessment program in order to ensure a quality learning experience for all of its students. Reviewers noted as an institutional challenge that “assessment of student academic achievement [was] uneven across programs,” while other portions of the report mentioned that the university needed to ensure that all programs collect data regarding student achievement and distinguish carefully between student learning outcomes and other departmental objectives. The report also recommended that all course syllabi should express objectives in terms of learner outcomes. More generally, the visiting team suggested that the university needed to improve its overall system of outcomes assessment. As a result of these concerns, the Higher Learning Commission requested a 2004 monitoring report on the university’s assessment of student learning. In Summer 2004, HLC accepted Cameron’s monitoring report without imposing further conditions. Since 2001, the university has worked diligently to improve its assessment practices. Responsibility for the coordination of assessment activities now lies with the Office of Institutional Research and Assessment; that office ensures 1) that all faculty are trained in and participate in the assessment of student learning, and 2) that assessment across campus, while allowing for the variations among disciplines, is conducted and reported according to a uniform process and with a uniform rigor. One of the actions of that office, as mentioned in the introduction to this report, has been to revise the Program Quality Improvement Reports (PQIR) process so that the faculty members in each program are now publicly accountable to their peers for the quality and efficacy of their assessment process. In addition, the university now centrally collects and maintains a file of all course syllabi with objectives expressed in terms of learner outcomes. There is, of course, still much work that will be done to continue to improve Cameron’s assessment of student learning. An examination of the inter-rater reliability of the peer evaluators of the PQIRs suggests a need for additional training on the part of those ensuring the consistency and efficacy of the PQIR process, and the Office of Institutional Research and Assessment continues to adjust the reporting template used by programs to improve clarity and quality. Peers evaluators continue to work with programs to remediate any weaknesses in the programs’ assessment processes, and the university has recently begun reporting general education data through the PQIR 84 Cameron University Accreditation Self-Study process, an endeavor that will inevitably take several years to fully hone. (That process is discussed in greater depth in Chapter Four.) The university, however, is committed to the continuous improvement of the assessment process, and allocates resources accordingly. Given this commitment, and the university’s overall commitment to student learning as expressed in its core values, Cameron’s assessment of student learning will undoubtedly continue to improve. Other adjustments made in response to the 2001 comprehensive visit and mentioned in this chapter include, as previous sections of this report have indicated, the development of an Affirmative Action Plan for recruitment of faculty and staff and a revision of the faculty evaluation process to ensure a greater consistency across campus. Core Component III.a - The organization’s goals for student learning outcomes are clearly stated for each educational program and make effective assessment possible. Cameron University’s mission promises all of its students a quality learning experience, and the university’s core values list student learning as the top priority of all university employees. As noted in the introduction to this section, the faculty of the university have worked diligently since the last comprehensive visit to ensure that the institution is continuously assessing the effectiveness of its academic programs. In particular, Cameron University has increased its commitment to the assessment process by emphasizing the documentation of student learning. Each academic program, including general education, lists a specific set of learning outcomes that are driven by the university’s mission documents, and each program is responsible for reporting on student progress relevant to those outcomes and for demonstrating improvements in student learning in a presentation to their peers. The following section explains in greater detail both the methods by which the university assesses student learning and the accountability measures it has put in place to ensure the efficacy and the consistent application of those methods. Assessment of Student Learning Cameron’s assessment system as approved by NCA-HLC is divided into four major areas. Three of those areas provide evidence of student preparation and subsequent learning at multiple levels: entry level, mid-level (general education) and major program level.1 The fourth area, mandated by the OSRHE as part of the institution’s annual assessment report, concerns the evaluation of student satisfaction, mentioned here but described more fully in Chapter 2. Taken as a whole, the system integrates institutional, program and course level goals. Entry-Level Assessment Entry-level assessment is vital for assisting institutional faculty and advisors in making course placement decisions that will give students the best possible chance of academic success. Students under the age of 21 are initially placed according to their ACT or SAT scores, and may use the Computerized Placement Test (CPT) or English essay to challenge placement. Students over 21 may take the CPT to determine placement. International students who have not graduated from a high school whose primary language is English are additionally required to take the TOEFL and receive a score of 173 (computer-based), 500 (paper-based), or 61 (internet-based) to be eligible for admission.2 Because Cameron is an open enrollment university with an associate degree mission, the institution is authorized by the OSRHE to offer remediation in English, math and reading.3 Remedial courses are at the pre-college level and do not count toward 1. Assessment Plan and Insitutional Effectiveness System, 1994 (Assessment) 2. Undergraduate Catalog, 2009-2011 (Institutional Policies and Governance) 3. OSRHE Policy and Procedures Manual, 2010 (Institutional Policies and Governance) www.cameron.edu/selfstudy 85 Chapter Three degree requirements. Students with an ACT score of less than 19 on the ACT in any of those areas are required to take remedial courses or contest their placement by taking the CPT or (in the case of English) taking a written placement test. Students scoring below 19 on the Science ACT must take an additional science course to fulfill their remediation.4 Approximately 60% of Cameron’s entering freshmen require remediation in one or more content areas. Entry-level assessment for the university’s graduate programs is based on admission standards. There are four levels of admission to Cameron’s graduate programs— unconditional, conditional, provisional and temporary—and students are admitted at a given level based on their ability to meet entry-level standards. For unconditional admission, eligible students must have a baccalaureate degree and one of the following: a cumulative undergraduate GPA of 3.0, a GPA of 3.0 based on all graduate courses taken in the last three years, or at least 12 graduate credits, or an earned master’s or doctoral degree with a GPA of 3.0 in all graduate courses taken within the last six years; 198 students were admitted unconditionally at Cameron in AY 2008-2009. Conditional admission is granted to students who have completed a baccalaureate degree but do not meet the requirements for unconditional admission; 175 students were admitted conditionally at Cameron in AY 2008-2009. Provisional admission is granted to students who are non-degree seeking or are in the final year of their baccalaureate program; 80 students were admitted provisionally at Cameron in AY 2008-2009. Students granted temporary admission are missing transcripts or other documentation and are restricted to a single semester of enrollment. Because this system of admissions categories has proven somewhat cumbersome over time, the language governing levels of admission is being revised for the new graduate catalog, which will be approved and released in Fall 2010. Some graduate programs have additional entry-level assessments that may include advanced placement exams, grade point averages, interviews, or other measures.5 Mid-Level (General Education) Assessment Mid-level assessment is designed to assess the basic competencies gained by students in the college general education program. As is described in more detail in Chapter Four, the university has employed several methods for assessing general education over the last ten years, all of which are tied to a list of clearly stated general education objectives. Those objectives are as follows: 1.Acquisition, application, analysis and evaluation of facts, concepts and generalizations learned in varied subject matter content. 4. Undergraduate Catalog, 2009-2011 (Institutional Policies and Governance) 5. Graduate Catalog, 2008 (Institutional Policies and Governance) 86 The student will: a.Demonstrate multiple methods to search for and retrieve information b. Separate material into component parts and/or organize material into relevant categories or groups c.Interrelate concepts from diverse fields and cultures and rationally integrate them into a unified meaningful whole. d.Assimilate information by applying critical thinking strategies in order to draw reasoned conclusions. 2.Application of moral and cognitive reasoning, problem solving and decision making. The student will: a.Make judgments about the value of ideas and recognize possible biases that might influence those judgments. Cameron University Accreditation Self-Study b.Identify moral issues and common standards of moral judgment and be aware of common errors of moral reasoning. c.Think and act morally, logically and responsibly in varied environments. d.Make informed and sensitive aesthetic responses and judgments. e.Solve problems by applying logic and information. 3.Effective communication. The student will: a.Engage in and lead rational, civil discussion. b.Correctly express thoughts in words and symbols, using various means of communication with clarity, directness and simplicity. In an effort to coordinate the information generated by nationally normed tests and a variety of embedded assessments, institutional general education objectives at Cameron have been assessed as part of the PQIR process since AY 2009-2010, and each department that offers general education courses has an assessment plan on file that will allow it to contribute the data necessary to compile the general education report. In that plan, department faculty have identified and aligned the general education learning objectives relevant to their courses with the specific objectives for each general education course offered by the department.6 The assessment instrument used by the department to measure each relevant general education learning outcome has also been specified in the plan. The results of these measurements are then provided to CU’s General Education Committee which assembles and presents the PQIR. Major Program-Level Assessment Program outcomes assessment, or major field of study assessment, is designed to measure how well students are meeting the stated learning outcomes of their declared major program. To clearly define its purpose and its role in fulfilling the institutional mission, each academic degree program develops learning outcomes to support the mission of the university, the school and the department. These outcomes are clearly stated in measurable terms. For the purposes of transparency, program and course learning outcomes are clearly stated and aligned on course syllabi in every academic department. Course syllabi from each department are submitted to the VPAA’s office annually. A complete list of learning outcomes by program is available in the Resource Room.7 Undergraduate student assessment strategies for measuring those objectives include locally developed and tested exams, standardized exams, capstone courses, surveys, portfolio reviews, exit interviews, benchmarking IDEA student reactions to instruction and courses, and employer perceptions of skills. Programs are encouraged to give preference to nationally standardized instruments that supply normative data. The instrument selected should measure skills and abilities specific to the program and to higher level thinking skills. Major Field Achievement Tests, for example, are used by several programs to assess content knowledge and compare student learning with that at other insitutions. In addition, portfolio analysis, independent research, performance activities and other measurements are used to determine the improvement in student learning as the student nears program completion. Common graduate student assessment measures include portfolio reviews, performance ratings, locally developed and tested exams, exit interviews and employer perceptions.8 All academic departments report student performance, track historical data and present a plan for improving student learning through their annual PQIR. 6. General Education Assessment Plan, 2009 (Assessment) 7. Program Learning Outcomes, 2009 (Assessment) 8. PQIRs, 2001-2009 (Assessment) www.cameron.edu/selfstudy 87 Chapter Three Evaluation of Student Satisfaction Student and alumni perceptions are important in the evaluation and improvement of academic and campus programs and services as they provide an indication of the students’ subjective view of the events and services which collectively constitute their experiences at Cameron. Indirect assessment measures that have been employed by academic units to determine student perception of student learning include exit interviews, graduate surveys, and student, employer and faculty perceptions.9 As mentioned in Chapter Two, student satisfaction evaluation at the university level is accomplished in several ways, including surveys, interviews and focus groups, as well as NSSE and ACT surveys. The resulting data are used to provide feedback to improve programs and services. Reporting On Student Learning Outcomes All mid-level and exit level outcomes are evaluated annually through the university’s PQIR process. In addition, all academic programs undergo a five-year program review in which they must present a summary of their assessment of student learning outcomes and an evaluation of the overall health of the program. Several programs also report to specialized state and national accrediting agencies, and Cameron is a voluntary adopter of the VSA system. Program Quality Improvement Reports (PQIRs) Since 1993, exit-level assessment of student learning has been performed systematically through the PQIR process, as mentioned above. In 2009, the university began assessing student services through the PQIR process, and in 2010, the general education program began to submit a PQIR. The format and content of the PQIRs have changed over time based on feedback from the Institutional Assessment Committee, the Director of Assessment and Institutional Research, the academic departments and North Central AssociationHigher Learning Commission (NCA-HLC). The very first PQIRs, submitted in June 1994, included a list of program objectives, the objectives assessed during the academic year, the means of assessment (e.g., a list of all the measurement instruments used, the number and selection process of student participants), a display of assessment data, analysis of achievement of objectives and an action plan. In subsequent years, programs were able to track student learning over time, allowing programs to determine if their implemented action plans were effective in improving student learning. At the time of the last NCA-HLC visit, the quality of the assessment process varied from program to program. Other problems also existed. The authors of The Report of a Comprehensive Visit to Cameron University February 5 – 7, 2001 wrote: 9. PQIRs, 2001-2009 (Assessment) 88 Some departments have missed the central idea of collecting data about student performance in order to identify strengths and weaknesses in academic programs for program improvement purposes. The Program Quality Improvement Reports (PQIR) include assessment of objectives for student learning as well as other program objectives (e.g., increase retention) in the same format. It is apparent that there is still confusion in the academic departments about what constitutes assessment of student academic achievement. Some changes in the formatting and Cameron University Accreditation Self-Study language used in the PQIR might serve to distinguish the two types of assessment that are currently confounded: student assessment and program assessment. By providing separate sections of the report, one for assessment information about what students know and are able to do and another for assessment of the achievement of other objectives established by the department, some of the confusion may be eliminated (p. 22).10 In response to these concerns, the Director of Institutional Research and Support Services, as the office was then called, provided programs with individual assessment training. Several assessment experts provided on-campus assessment training workshops, and each Department Chair was given A Road Map for Improvement of Student Learning and Support Services Through Assessment by James Nichols and Karen Nichols and asked to share the volume with department faculty. By 2004, the information to be included in each PQIR was clearly identified and the format standardized. At that time, PQIRs described program objectives, program strategies, and assessment strategies, displayed assessment data, presented an analysis of achievement of the assessed objectives and detailed an action plan for the improvement of student learning. For each program, faculty identified the number of students that were assessed with various direct measures including portfolio reviews, performance ratings, locally developed and tested examinations, standardized tests and capstone courses. In addition the number of students who were assessed with indirect measures, including exit interviews, surveys of graduates and employer perceptions, was recorded by each evaluator. The dean and a member of the institutional assessment committee evaluated each program’s assessment process and provided suggestions for process and program improvement. Next, the evaluators rated the program’s assessment as Level I, II, or III, according to the standards that HLC was then using to define progress in learning outcomes assessment. By 2007, the Institutional Assessment Committee further refined the PQIR process to achieve these goals: (1) better alignment with HLC Criteria for assessment of student learning, (2) applying best practice principles as defined by the American Association of Higher Education’s (AAHE’s) 9 Principles of Good Practice for Assessing Student Learning and (3) improving documentation of faculty member and staff participation in the process. As a result, the faculty of each program began to deliver an oral assessment report supplemented by a power-point presentation to the dean and two members of the IAC. In this format, the presentation includes program outcomes, a report on the results of the previous year’s action plan, an assessment activity matrix, display and analysis of assessment data, analysis of achievement of program outcomes and an action plan for the upcoming year in which new initiatives to improve or sustain student performance are listed.11 In response to the oral presentation, deans and IAC members rate each program based on seven questions: • How are stated student learning outcomes appropriate to mission, programs, degrees and students? • What evidence indicates that students achieve stated learning outcomes? • How is evidence of student learning analyzed and utilized? • How is shared faculty responsibility for student learning and for assessment of student learning ensured? • How is the effectiveness of efforts to assess and improve student learning evaluated and improved? 10. Report of a Comprehensive Visit, 2001 (External Accreditation) 11. PQIRs, 2007-2009 (Assessment) www.cameron.edu/selfstudy 89 Chapter Three • How are the public and other stakeholders informed about what and how well students are learning? • Have approved measures of student learning been used? A copy of the completed evaluation is provided to each department chair, who shares the information with the program faculty. Raters’ suggestions have been incorporated by various programs.12 12. PQIR Peer Evaluation Sheets, 2007-2009 (Assessment) 13. PQIR Minutes, 2007-2009 (Assessment) Cameron University’s goal is to have 100% of the faculty involved in the PQIR process. In new programs, faculty collaborate with one another to create measurable student learning outcomes and to determine strategies for assessing those outcomes. In established programs, faculty members work together to analyze data regarding student learning and continuously improve their program and their assessment process. Minutes of departmental meetings in which assessment is discussed are submitted to the Office of Institutional Research and Assessment with the PQIR to document the extent to which faculty discuss assessment.13 The minutes reveal that department meetings are often used to organize and prepare PQIRs. In addition, all faculty members are required to attend the oral PQIR power-point presentation for the programs in which they are involved; a list of faculty who actually attended each presentation can be found in the Resource Room.14 To document the fact that the faculty are involved in the assessment process, the PQIR oral presentation includes a Cameron University Program Quality Improvement Reports Faculty Participation Document, in which faculty members’ names and the specific activities they performed are charted; sample documents are also available in the Resource Room.15 Five-Year Program Review In addition to the annual PQIR process, each program writes a five-year program review report as outlined in the Policy Manual of the Oklahoma State Regents for Higher Education (OSHRE). The purpose of the five-year program review is to “maintain and enhance the quality of instruction, research and public service conducted at state colleges and universities; to respond to existing and emerging social, cultural, technological, scientific and economic needs (including addressing the needs of business/industry); to provide to citizens a variety of high-quality opportunities for intellectual growth; to make programs commonly accessible to academically qualified citizens of the state; and to utilize the state’s and institution’s resources effectively and efficiently.” All programs in the Oklahoma State System are scheduled for review on a five-year cycle; however, programs may be triggered for early review based on minimum productivity standards.16 14. List of Faculty attending presentations, 2007-2008 (Assessment) 15. Faculty Participation Matrices, 2007-2009 (Assessment) 16. Program Review Schedule, 2010 (Assessment) 17. Sample Program Review Reports, 2005-2009 (Assessment) 90 In the five-year program review, academic programs must identify their program objectives, show that they are appropriate to the university’s mission and provide assessment data to demonstrate student learning corresponding to those objectives. The report also analyzes the number and qualifications of program faculty to show that they are adequate for the program objectives and program demand. In addition, the report provides information about program graduates and cost of instruction, as well as program-based service learning and modes of delivery. Based on all of this information, the institution recommends to the Regents program continuation, program suspension, or program termination.17 Special Accreditations Program accreditation provides an additional level of assessment and accountability in a specialized field. Presently, the following programs are accredited by state or national external associations. Cameron University Accreditation Self-Study • Th e undergraduate and graduate programs offered by the School of Business are accredited by the Association of Collegiate Business Schools and Programs (ACBSP). • Th e Teacher Education programs at Cameron are accredited by the Oklahoma Commission for Teacher Preparation and by the National Council for the Accreditation of Teacher Education (NCATE). • Th e Bachelor of Arts in Music and Bachelor of Music degrees offered by the Department of Music, are accredited by the National Association of Schools of Music (NASM). • Th e Medical Technology curriculum is accredited by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS) in cooperation with the Commission on Accreditation of Allied Health Education Programs. • The BS in Chemistry (Professional Option) is certified by the American Chemical Society. Other programs use guidelines from professional societies to help review curricular offerings and to ensure the relevancy and currency of the majors. These include the Electronics Technicians Association for the Electronics Engineering Technology major, the Association for Computing Machinery for the Computer Information System majors and the Information Technology majors, and the International Board of Standards for Training, Performance and Instruction for the majors in Multimedia Design.18 External Advisory Boards Several programs. including Electrical Engineering Technology, Computer Aided Drafting and Design, Computer Information Systems/Information Technology (AAS and BS), Education, Multimedia Design (AAS and BS) and Music, have established advisory councils composed of external constituents who meet regularly to review existing curricula, to identify workforce needs in their respective disciplines and to suggest potential changes in future curricula. These advisory boards provide feedback resulting in curriculum or program changes. In one recent example, an advisory council meeting in the Department of Computing and Technology led to the creation of TECH 4143 Workplace Safety to insure that students entering the workforce in technical fields understand workplace safety issues.19 Public Accountability Cameron University makes results obtained through assessment of student learning available to appropriate constituencies, including students themselves. A variety of formats are used by different departments to get information to students. Cameron’s homepage provides a link to College Portrait. The homepage for the Office of Insitutional Research, Assessment and Accountability provides additional links to reports that discuss program and institutional assessment at Cameron University (e.g., Annual Student Assessment Report for the Oklahoma State Regents for Higher Education). Another way that assessment data on student learning is disseminated is via students themselves. The Student Government Association assigns two students to participate 18. Accreditation Reports and Responses, 2001-2010 (External Accreditation) 19. List of Advisory Boards, 2010 (Assessment) www.cameron.edu/selfstudy 91 Chapter Three in selected campus committees. Students serving on committees have the opportunity to review assessment data and provide input. In addition, several departments provide student assessment information to their majors. The Education Department, for example, uses a public forum to disseminate student learning assessment information. Twice a year, it also holds a student teacher recognition/public forum, which provides an opportunity for student teachers to be recognized and for graduating seniors and for the public to gain knowledge about assessment results in the education program as well as provide feedback for program improvement. The Art Department provides a Senior Orientation every fall semester for all students entering the spring semester Senior Capstone course. During the orientation, information about how prior classes have performed on various measures is discussed. The Art Department also provides also provides assessment information to students in a student exit interview in which the strengths and weaknesses of the student and the program are discussed as they are evidenced by assessment results. Each year Cameron University submits an Annual Student Assessment Report to the Oklahoma State Regents for Higher Education. This report is posted on the Oklahoma Higher Education website. This report formally presents student learning results to the public.20 Each department is responsible for integrating data reported for purposes of external accountability into their program’s assessment of student learning. This may include graduation rates, passing rates on licensing exams, placement rates and transfer rates. When evaluations of 2008 PQIRs indicated that communication with constituencies regarding assessment of student learning was inconsistent across programs, the university also began posting PQIRs on the university website to ensure full accountability. Improvements in Student Learning The ultimate goal of the assessment process at Cameron University is to inform changes that enhance student learning. When a program determines as a result of either internal or external assessment that a course or curriculum change needs to be made, that change can take place in one of two ways depending on the nature of the change. Minor adjustments to course content not affecting the catalog description for the course may be made by an individual faculty member or by agreement among program faculty. More significant changes that affect catalog description or program requirements must go through a more extensive review process. In such cases, faculty (working in conjunction with their department chair) submit proposed changes, additions or deletions in curricula or programs to the dean of the respective school via the appropriate university forms. Once reviewed and approved by the dean, undergraduate curricular and program changes are then reviewed through the shared governance structure; requests are sent to the Teacher Education Committee (if the change affects an education program) or straight to the Curriculum Committee. Those changes that are considered by the Teacher Education Committee are subsequently forwarded to the Curriculum Committee. All of these committees are charged with ensuring the integrity of the proposed changes as well as checking for duplication of offerings. General education courses, if approved, proceed to the General Education Committee; otherwise, the Curriculum Committee sends all proposed changes to the Vice President for Academic Affairs (VPAA) for his review, after which, if approved, changes are submitted to the President and the OU, CU and RSU Board of Regents. 20. Annual Student Assessment Reports, 2003-2009 (Assessment) 92 For graduate programs, the process is similar. Requests for new courses and curriculum changes are initiated by the faculty members responsible for the content area. The proposal is first sent to the chair, who in turn submits it to the appropriate dean. If the dean Cameron University Accreditation Self-Study approves, the curricular changes go next to the Graduate Council, which is co-chaired by the deans of the School of Business and the School of Education and Behavioral Sciences. The membership of the Council includes an at-large faculty member from each school which offers graduate coursework and a faculty member representative for each graduate program. If the Council approves the proposal, it is then sent in turn to the VPAA, the President and the OU, CU and RSU Board of Regents. Requests for official course and curriculum changes must include data which indicate a need for the proposed addition, deletion, or modification.21 This data might include results of direct measurements, recommendations from external advisory boards or special accrediting bodies, or the results of environmental scanning. Requiring this rationale is intended to insure that all curriculum changes made are data driven and purposefully focused on the improvement of student learning. The following examples point to specific cases where such changes have been made, leading to demonstrable improvements in student performance: • I n 2007, the university library noted in its PQIR the need to make changes to its library instruction class as a result of student results on an instructional session pre-test and post-test. The following year, after the changes were made, the library PQIR indicated decided improvement in test results.22 • O ver the last three years, the Communication Department has focused on student mastery of effective writing skills for public relations students. Faculty members have provided more detailed instructions with regard to writing assignments and encouraged students to make more use of the Writing Center. With that action plan in place, the department has seen student ratings on writing increase in each of the last three years. The department also created a new course COMM 2593 Communication Research which was taught for the first time in Spring 2010. This course should help communications majors not only with research, but also with their writing skills. The faculty is currently working on revising the communication degree to require this course to be taken before students enroll in some of upper division courses that require research and writing skills. A new course in Mass Media Writing is also being developed by the department.23 • P QIR results in the Multimedia Design Department resulted in an increased emphasis on legal and ethical issues in every class and an increased emphasis on good writing; students in some classes have been required to utilize the Writing Center and the program has added a new required writing course.24 Results of these measures will be reported in subsequent PQIRs. • The English major was recently restructured as a result of data indicating that English students were not making acceptable progress on literary history, theory and genre objectives. Departmental faculty realized that degree requirements as previously constituted were not aligned with learning objectives and so made the necessary adjustments to the degree requirements, adding requirements in literary theory and genre studies and revamping its upper-division literary history courses to include more world literature.25 The department will track the effect of these changes in future PQIRs. • Th e Department of English and Foreign Languages responded to NCATE accreditation standards by adding an Advanced Spanish Conversation course to the Romance Languages Education degree to help students meet the ACTFL/ 21. Course and Program Addition, Deletion, and Modification Forms, 2010 (Institutional Policies and Governance) 22. Library PQIRs, 2007-2008 (Assessment) 23. Communication Department PQIRs, 2007-2009 (Assessment) 24. Multimedia PQIRs,2008-2009 (Assessment) 25. English Program PQIR, 2008 (Assessment) www.cameron.edu/selfstudy 93 Chapter Three NCATE oral proficiency standards. Since the addition of that course three of the four students attempting the official OPI have passed with a rating of Advanced High, well above the Advanced Low required for a passing score. • I n response to the standards of the National Council for the Accreditation of Teacher Education (NCATE), the Department of Mathematical Sciences recently reviewed and modified the Mathematics Education major to align more closely with the National Council of Teachers in Mathematics (NCTM) standards. The faculty in the department proposed two technology courses, MATH 1001 Technology for Mathematics and MATH 3001 Technology for Advanced Mathematics, to ensure that future teachers were gaining experience in technology used in the practice and teaching of mathematics. An additional course, MATH 3413 Discrete Mathematical Structures, was also added to the Mathematics Education major to address an additional standard on Discrete Mathematics. Since 2001, the assessment of student learning has become an integral part of campus culture. Faculty and administrators routinely assess student learning to review the effectiveness of programs, and as a result, Cameron University’s programs and assessment processes are ever-evolving. The PQIR process is not yet perfect, but it is demonstrably effective and the institution will continue to refine it and make changes based on data, feedback and the needs of an ever-changing world. Core Component III.b - The organization values and supports effective teaching. Cameron University places a high value on effective teaching, as declared throughout the institution’s mission documents. The university’s mission statement expresses a commitment to “innovative teaching,” while its second core value, immediately behind student learning, is “excellence in teaching, scholarship, service, and mentoring.” Plan 2013: Choices for the Second Century sets as one of its goals to “attract, develop, and retain diverse, high quality faculty and staff ” (1.7). As mentioned in Chapter Two, full-time Cameron faculty generally teach a 12 hour load per semester in various combinations of lectures, labs and workshops, depending on discipline. Therefore teaching is the primary responsibility of faculty members at Cameron University. In addition, many faculty members serve on departmental, school and university committees that make recommendations concerning student learning, curriculum and teaching support. At the university level these include the Academic Appeals Committee, the Academic Standards and Policies Committee, the Curriculum Committee, the Faculty Development Committee, the General Education Committee, the Institutional Assessment Committee, the Teacher Education Council and the Teaching and Learning Committee. As the employees with primary responsibility for student learning, faculty members also shape the curriculum of the academic programs at Cameron University, as detailed in Chapter Four.26 26. Faculty Handbook, 2004 (Institutional Policies and Governance) 94 Accepting these responsibilities, faculty members understand that providing the “quality educational opportunities” promised in Cameron’s mission is their most important duty. In return, the university does its utmost to recruit, develop, retain and recognize quality teaching and to allocate the resources necessary for faculty to effectively promote student learning. Cameron University Accreditation Self-Study Faculty Recruitment and Retention Cameron University is committed to recruiting and retaining quality faculty with terminal degrees in their area of expertise. In 2004, the university established a standard of national recruitment for full-time faculty and senior administrative positions, and the institution now advertises nationally for all tenure-track positions. As a result, the percentage of regular faculty (including instructors) with terminal degrees has increased by 5% since 2001. Doctorally qualified candidates (or those holding an appropriate terminal degree) hold all tenure track positions filled since 2004. Faculty Members with Terminal Degrees Academic Rank Percent by Rank Professor 100.0% Associate Professor 90.0% Assistant Professor 72.1% Instructor 14.0% Institutional Average 67.4% The university’s screening process for new faculty hires also ensures that the institution remains focused on recruiting talented teachers. Applicant files for all positions are reviewed by departmental screening committees composed primarily of faculty; those committees make recommendations to the chair and dean concerning interviews. Interviews are conducted during on-campus visits by candidates. Most departments require a teaching presentation as part of the interview process, both to emphasize to candidates the importance of quality teaching on the Cameron campus and to ensure teaching proficiency in the candidate hired. Once hired, new faculty attend a two-day orientation session that covers legal issues, advisor training, payroll and personnel, Blackboard orientation and an introduction to the various student support offices, including Student Services, Student Support Services and Student Development.27 Retaining quality faculty has been a challenge in recent years, as faculty mobility has increased nationwide and faculty compensation has lagged slightly behind that of peer institutions, in spite of the significant progress that has been made on faculty salaries. Nevertheless, the university has significantly increased faculty salaries and has sought to promote faculty loyalty by offering travel funds, faculty development opportunities, facilities and equipment, reassigned time and public recognition of faculty achievement, as appropriate to the needs and goals of individual faculty members. Faculty Evaluation Annual Evaluation Once recruited and hired, quality faculty must be developed and encouraged, and as described in the introduction to this report, the university employs an annual evaluation cycle with both formative and summative elements that is designed to focus faculty energies, reward quality performance and remediate any weaknesses that may emerge. As part of this cycle, faculty members submit an annual planning document at the beginning of each academic year; that document outlines their goals for the upcoming year and indicates a strategy for addressing any problem areas identified in the previous year’s evaluation. During the spring semester of each academic year, faculty members are evaluated according to the goals in their annual planning document, and any areas for improvement are noted.28 27. New Faculty Orientation Agendas, 2000-2010 (Employee Recruitment and Development) 28. Faculty Handbook, 2004 (Institutional Policies and Governance) www.cameron.edu/selfstudy 95 Chapter Three Although faculty members are asked to set goals in all three areas of faculty responsibilityteaching, scholarship and/or creative activity and service-the Faculty Handbook states that a minimum of 50% of a faculty member’s evaluation will be based on his/her teaching performance, indicating the overall importance of teaching to the Cameron mission. According to the handbook, effective classroom teaching is characterized by (1) subject matter mastery, (2) curriculum development, (3) course design, (4) delivery of instruction, (5) assessment of instruction, (6) availability to students and (7) fulfillment of instructional administrative responsibilities. An effective teacher evidences mastery in the classroom by thoroughly integrating skills, knowledge, sensitivity and perception with the presentation of subject matter. Faculty are evaluated on all categories of teaching performance. All faculty raises are contingent upon a minimum rating of satisfactory on the annual evaluation. Requests for merit increases, when they are available, must be supported by evidence of Very Good or Excellent performance. Post-Tenure Review Recognizing that even the most qualified and most experienced of teachers may occasionally be in need of feedback and encouragement, in 2004 the university instituted the system of post-tenure review described in the introduction to this report. Each spring, after the conclusion of the annual evaluation process, approximately 20% of the tenured faculty undergo post-tenure review; every tenured faculty member is reviewed in the fifth year following his or her most recent promotion or tenure action and every five years thereafter. As part of the evaluation process, a faculty member must submit a dossier containing annual evaluations and mini-vitae for the previous five years, a selfappraisal, a complete curriculum vitae and any sabbatical reports, previous post-tenure review evaluations, or professional development plans from the past five years. That dossier is reviewed by a departmental post-tenure review committee composed of four tenured faculty members of equivalent or higher rank; those members are selected from within the department by the appropriate dean in consultation with the faculty member, who also agree on external members if sufficient eligible faculty members are not available within the department. After reviewing the dossier, the committee meets with the faculty member and conveys a written appraisal of the faculty member’s performance to the appropriate dean, the VPAA and the faculty member. A faculty member whose performance is not deemed acceptable is required to prepare a written professional development plan in conjunction with the post-tenure review committee detailing actions that will raise the level of the faculty member’s performance. That faculty member will have three years to demonstrate that his or her performance has returned to the acceptable range.29 Since 2004, 53 faculty members have undergone post-tenure review. Thus far, one professional development plan has been required as a result of post-tenure review. Four faculty members have retired before undergoing their scheduled post-tenure review process.30 29. Faculty Handbook, 2004 (Institutional Policies and Governance) 30. Post-Tenure Review Schedule, 2005-2010 (Employee Recruitment and Development) 31. IDEA Webpage, 2010 (Assessment) 96 IDEA Evaluations In order to enhance its evaluation of effective teaching, Cameron University utilizes the Individual Development and Education Assessment (IDEA) Student Ratings of Instruction System. The IDEA evaluation instrument was recommended for adoption by the Academic Standards and Policies Committee, via the Faculty Senate; it was chosen over several other instruments in part because it differentiates between different course formats and teaching styles, eliminates or reduces the impact of uncontrolled variables and focuses on evaluating student learning.31 To obtain adjusted scores, statistical techniques are used to exclude the effect of relevant Cameron University Accreditation Self-Study extraneous factors from outcome measures (for example, student motivation, class size and course difficulty); thus, they provide a relatively unbiased estimate of the instructor’s impact. The data obtained for each course allows faculty members to assess their effectiveness in comparison to peers locally and nationally. This method for evaluating teaching was piloted in 2006 and fully implemented in Spring 2007. All faculty members teaching courses are required to participate in the evaluation process. One of the outcomes measured as part of the IDEA student survey, Excellence of Teacher, reflects student response to questions pertaining to quality of instruction. The student ratings of this overall outcome are compared to data in the IDEA Database (national database) and to data which have been collected since 2006 from this institution. For the AY 2008-2009, the comparative data for the Excellence of Teacher ratings show that approximately 83% of the faculty members at Cameron University were rated similar to or higher than other faculty members across the nation. During the same time, the comparison with institutional data shows that approximately 74% of the faculty members at Cameron University were rated similar to or higher than faculty members in the past. These results underscore the high teaching standards set by the university. Another area that is scrutinized through the IDEA instrument is Teaching Methods and Styles. Based on the IDEA survey over the past several years, the percentage of courses where faculty members “displayed a personal interest in students and their learning” was consistently between 70% and 80%, perhaps an indication that smaller class sizes allow for greater personal attention by well qualified faculty members. The students surveyed also indicated that the percentage of courses where faculty members “demonstrated the importance and significance of the subject matter” was between 70 and 80 percent, indicating that faculty are routinely making students conscious of learning outcomes.32 Recognition of Excellence in Teaching Faculty demonstrating excellence in teaching and performance of other duties are recognized in numerous ways by the university and its constituents. • Th e Hackler Lectureship in Teaching Excellence was established in 1996 by CU alumni Harold and Elizabeth Hackler to recognize outstanding contributions by faculty in the lives of Cameron students. Professors receiving this award receive a stipend and a grant for professional development. Recipients of the Hackler Teaching Excellence Award are selected based on recommendations from faculty and students. To date 18 faculty members have received this honor. A complete list of Hackler Award recipients is available in the Resource Room.33 32. IDEA Institutional Summary Reports, 2006-2010 (Assessment) 33. List of Hackler Award Recipients, 2010 (University Publications) www.cameron.edu/selfstudy 97 Chapter Three • The Cameron University Choice Awards were created in 2009 to recognize members of the campus community who best embrace and advance the mission of the university as set forth in the goals of Plan 2013: Choices for a Second Century. One of these awards in particular, The University of Choice Award, recognizes a faculty or staff member who is making outstanding contributions towards providing students a top quality education.34 • Th e Cameron University Alumni Association honors faculty with the Faculty Hall of Fame Award. This award was initiated in 1995 to honor current or retired professors for their teaching effectiveness, their positive impact on students’ lives and their involvement at Cameron outside of the classroom and in the community.35 • Th e Student Activities’ Professor of the Year Award is presented each spring at the Student Activities Banquet. Recipients are nominated by current students, and nominations are reviewed by an awards committee consisting of students, faculty and staff. Evaluation criteria include teaching effectiveness, impact on students, accessibility to students and other faculty and staff and involvement in Cameron and community activities.36 • F aculty can also be recognized for their accomplishments by being named to one of Cameron’s endowed faculty positions. Cameron University prides itself in having a greater number of endowed faculty positions (71) than any other regional public university in the State of Oklahoma. These positions make a direct impact on the quality of teaching and learning at Cameron University by enabling academic endeavors that would not otherwise be possible. Money donated to the endowed faculty positions is currently matched dollar for dollar by the OSRHE. A full list of Cameron University’s endowed faculty positions is available in the Resource Room.37 • The Award for Excellence and Innovation in Instructional Technology Integration was created in 2010 to recognize outstanding and sustained faculty contributions in the use of instructional technology to increase student learning. Recipients of the award are selected based on nominations by colleagues; in order to be eligible for the award, a faculty member must have been employed full-time by the university for at least three years in a position that has teaching as its primary responsibility.38 34. List of University of Choice Award Recipients, 2010 (University Publications) 35. List of Faculty Hall of Fame Members, 2010 (University Publications) 36. List of Student Activities’ Professor of the Year Recipients, 2010 (University Publications) 37. List of Endowed Faculty Positions (University Publications) 38. Press Releases, 2010 (University Publications) 39. E&G and Auxiliary Budgets, 2001-2010 (Budget) 98 Faculty Development Resources Faculty Development and Innovative Teaching and Learning Grants Cameron University recognizes that excellence in teaching must be facilitated by providing faculty with the appropriate faculty development opportunities. The institution thus makes monies available to faculty who wish to pursue development activities. In many cases these grants are awarded only after review by the appropriate shared governance committees, including the Faculty Development Committee and the Teaching and Learning Committee. Faculty development grants may be used for faculty travel, for bringing in outside experts, or for in-house training. Through its Research and Innovative Instructional Grant Program, Cameron University also provides funding for faculty, staff and student research projects and faculty and staff innovative instructional projects.39 Faculty members also keep abreast of innovative practices that enhance learning by active participation in professional organizations relevant to the disciplines that they Cameron University Accreditation Self-Study teach. Most Cameron faculty members belong to professional organizations in their fields, and many hold offices in those organizations. By thus providing the resources necessary to recruit, develop, retain and reward effective teaching, the university demonstrates its commitment to providing quality educational opportunities to all of its constituents. In addition, in adopting the IDEA system as part of its faculty evaluation process, the university recognizes that student learning and student success are ultimately the most reliable measures of quality instruction. Core Component III.c - The organization creates effective learning environments. The first two goals of Cameron University’s current strategic plan, Plan 2013: Choices for the Second Century state that the university is committed to “becoming the University of Choice by providing students a top quality education” and to “offering the College Experience of Choice by fostering a traditional collegiate atmosphere.” In order to achieve these goals, the university offers an array of academic support and student services, as well as maintaining a vibrant campus environment that includes a wide range of student activities programming and intercollegiate athletics. In so doing, the institution has sought to meet the often diverse needs of a growing, traditional aged resident population, a rapidly expanding population of on-line learners, and a small but growing group of students who take courses primarily at off-campus learning sites. As described in Chapter Two, Cameron evaluates the quality of the learning environment it provides both through the ACT Student Needs Assessment Survey and the National Survey of Student Engagement (NSSE), as well as through internal surveys that measure the quality of campus life.40 In all areas, changes have been instituted as a result of student feedback. Recent adjustments include technology additions and upgrades to improve academic and administrative services, as well as improved student access to computers and the internet, expanded orientation programs, enhanced tutoring services, more vibrant and engaging student activities and upgraded career counseling and placement services. New facilities have been constructed and older facilities have been remodeled in order to better meet students’ needs. Incoming Freshmen Goal 2.4 of Cameron’s Plan 2013: Choices for the Second Century is to “implement [a] freshman year experience and expand opportunities to expand into a comprehensive student experience program,” in part as an effort to increase student retention. Two years into the planning cycle, this goal has not yet been fully realized, but the university has taken several steps in that direction since its last comprehensive visit. • C ameron requires all first-time freshmen (students who have completed less than seven hours) and transfer students with less than 15 completed credit hours to attend a freshman orientation session.41 Cameron’s freshman orientation program, Gold Rush, provides an opportunity for first-time, full-time freshmen to receive helpful information about starting college, to meet with an academic advisor and to enroll in their first semester of classes. In addition, Gold Rush provides an opportunity for students to learn more about the Cameron University campus and university life. As part of their orientation, participants are given a campus tour and attend a browsing fair where they can meet with various student organizations and student services. In 2006, 979 students participated in Gold Rush; in 2007, 898 students attended, and in 2008, 1,061 attended a session. That number dropped slightly to 983 in 2009.42 40. ACT Surveys, 2006, 2008; NSSE Survey, 2008 (Evaluation) 41. Gold Rush Website, 2010 (Student Experiences) 42. Aggie Escape Information, 2007-2010 (Student Experiences) www.cameron.edu/selfstudy 99 Chapter Three • A ggie Escape is designed as an exciting August opportunity to learn about the deep traditions of being a Cameron Aggie. Freshmen attend an overnight orientation where they can meet other students, learn about ways to get involved on campus and begin to understand what to expect in their first year of college. Thirty freshmen attended the first Aggie Escape in 2007; that number grew to 40 in 2008 and 45 in 2009. Recent analysis indicates that those students who attend Aggie Escape have a significantly higher perserverence rate than that of their peers.43 • Since Fall 2009, first-time, full-time freshmen have been encouraged to enroll in a one-hour freshman orientation course, Introduction to University Life, in part as a result of feedback from NSSE. The Introduction to University Life course offers assistance to students who are transitioning to higher education and also provides an introduction to the Cameron University community. While helpful and open to all incoming students, Introduction to University Life specifically targets the following groups for enrollment: students who are at-risk because of academic deficiencies, “true freshmen” (students beginning their first college semester), Presidential Leaders and University Scholars (PLUS) and undecided or undeclared majors. Each section is team-taught by a faculty member, staff member and peer mentor. As an initial incentive each student successfully completing the Fall 2009 UNIV 1001 class received a tuition waiver or scholarship with a value equivalent to one credit hour of tuition and mandatory fees for use in the spring 2010 semester. In order to assess the effectiveness of this course and its impact on student retention, the university has collected data from the instructors who taught the course in Fall 2009 and will review that data during Spring 2010. The institution will also track the success of the students who enroll in UNIV 1001 relative to their cohort group. Academic Support Services 43. Student Activities PQIR, 2010 (Assessment) 100 Cameron has long offered academic support for at-risk students through a Title IV grant which provides support for student programming and academic tutoring. As mentioned in Chapter Two, a number of other tutoring centers on campus, including the Math Lab, Reading Lab and Center for Writers, offer academic assistance for all Cameron students. In addition, Cameron has recently adopted a number of academic support initiatives in service of its strategic planning goal to “achieve or exceed the OSRHE target retention and graduation rates” for the university. The following list represents several of the academic support services offered by the institution. Cameron University Accreditation Self-Study • I n most departments, academic advisement for students is provided by faculty. The School of Business and the Education Department each employ full-time advisors, and a full-time allied health advisor was added in 2004. Graduate student enrollment in Education and Business is under the coordination of two dedicated advisors. These positions were implemented in 2007. On the Duncan campus, students are advised by two multi-discipline advisors. Advisors have access to academic advisement data via AggieAccess and also work in collaboration with the admissions and registrar’s offices. Advisors also have access to a complete Student Advising Guide as well as academic advisement workshops conducted by the Director of Student Placement.44 The workshop is designed for both new and seasoned advisors and is conducted each month of the year with the exception of May and December. In addition, Plan 2013: Choices for the Second Century calls for the development of a centralized advisement system for lower division students, which will be implemented in Fall 2010 and undecided freshmen are already advised by a group of specially trained faculty who serve as freshman advisors. Under Plan 2013: Choices for the Second Century, upper division students will continue to be advised by their major departments. • Early Alert is a notification mechanism that was part of the legacy student records system, MyCU, and has been transitioned into Aggie Access. It allows faculty members to quickly and easily communicate academic or attendance deficiencies to undergraduate students. It is a means for increasing student retention through early intervention, especially in remedial and general education courses. The system is designed to encourage students to seek help or change their behavior while the course is in progress. The university recommends use of Early Alert at the end of the first full week of classes to notify students of attendance problems and again after the first exam or major assignment to indicate poor performance or attendance issues. Based upon input to the Early Alert system, a letter to each at-risk student is generated and delivered by the Office of Enrollment Management. One additional feature of the system includes a “Referral Complete” column which allows the Point of Contact to whom the student was referred to indicate if the student took the recommended action by visiting a lab or advisor. This feature along with the ability to generate reports helps departments on campus identity students in their area who are experiencing difficulties and offer assistance as appropriate.45 In Fall 2009, the last semester for which the university had comprehensive Early Alert data prior to the writing of this report, a total of 1,165 students in 285 classes received Early Alert notifications. At present the university tracks withdrawals for students who have been sent notifications, on the assumption that it is better for a student to withdraw than to fail. In Fall 2009, 168 students who received notifications withdrew completely from the university, while another 569 withdrew from a class for which they received an alert. Data from the “Referral Complete” feedback loop have proven to be partial and unreliable, in part because it requires conscious follow-up on the part of faculty and staff. The institution is currently looking at more reliable means of tracking success rates among alerted students in order to more precisely estimate the effectiveness of the system.46 • Approximately 60% of the full-time freshman bachelor degree-seeking students at Cameron are enrolled in at least one remedial class. University data 44. Student Advising Guide, 2008-2009 (Institutional Policies and Governance) 45. Early Alert Handout, 2010 (Student Experiences) 46. Early Alert Data, 2009 (Evaluation) www.cameron.edu/selfstudy 101 Chapter Three show that students who successfully complete a remedial course fare better than their peers in subsequent freshman level courses in the same subject; data also indicated, however, that an unacceptable number of students were not successful in the remedial courses. As a result, in Fall 2006, university placement scores were reviewed and updated to align with the guidelines from Accuplacer and ACT. This resulted in the addition of a new Pre-Algebra course to accommodate those students entering the university with the greatest deficiencies in math. Additionally in the Fall 2009 semester, Cameron University began a trial period of linking certain remedial English and math courses. Studies have shown that students requiring remediation in more than one area often have better success rates when they move through courses in a cohort. Examples of linked courses are: Basic Composition Skills and PreAlgebra, Basic Composition Skills and Beginning Algebra, Developmental Writing and Beginning Algebra and Developmental Writing and Intermediate Algebra. Mandatory tutoring for students who have unsuccessfully attempted a remedial class two or more times was instituted in Spring 2010. Initial feedback indicates that mandatory tutoring is having a positive impact, but both of these initiatives will be tracked more rigorously over time to determine effectiveness. • The CU Succeed workshop series was initiated in Spring 2008 to provide information to students to help them with their personal and academic success. Attendance at these sessions ranges from 5-25 attendees. Students are able to interact with faculty and staff members and get more information on topics such as Test Taking Strategies, Personal Responsibility, Time Management, Research Skills and Wellness.47 • Th e Honors Program at Cameron University provides a system of support for students with records of outstanding accomplishment and high levels of motivation in their pursuit of academic excellence. The program challenges students to stay on track in pursuing their degrees and to become more capable of leadership in both the community and within their chosen fields of study. As part of the program, students have attended trips to museums, performances and lectures to further their experiences. Student Services The university also offers a wide array of services to help students manage their educational careers. Some of the more commonly utilized include the following: 47. CU Succeed Posters, 2008-2009 • Cameron University students, faculty and staff at all locations have access to the online AggieAccess portal. AggieAccess allows students to review their enrollment information, student records and financial records, receive campus announcements, and access course information and course syllabi, as well as the Class Schedule and the Cameron University Catalog. (Student Experiences) 102 Cameron University Accreditation Self-Study • Th e Office of Financial Assistance helps degree-seeking students to afford the cost of higher education by providing eligible students with institutional, state and federal government funds. Because well informed students are better equipped to successfully complete the financial aid application process, the Office of Financial Assistance also provides numerous presentations and workshops for students, prospective students, parents and other groups, both on campus and at various other sites. Additionally, the Office of Financial Assistance provides hands-on workshops in a computer lab to assist students and their parents with the process of completing and submitting the FAFSA (Free Application for Federal Student Aid). Financial Assistance staff are present during the Browsing Fair at the numerous Gold Rush days and Preview Days with information and resources for incoming students. The Office of Financial Assistance also assists academic departments in determining student eligibility for departmental and university scholarships. Recent changes to the application and funding processes have made it easier for students to apply for and receive financial aid. Cameron’s scholarship applications have been combined into a single application that students complete and submit on-line, so that a student may now apply for all Cameron scholarships with one application. Loan processing has also been improved and has, in most instances, decreased the wait time from application to receipt of funds. Loan funds are now received electronically via the AggieOne Card. • The Office of Admissions assists incoming freshman, international, transfer, returning and graduate students by processing applications for admission, evaluating prior college credit, determining initial placement, evaluating applications for Oklahoma residency and identifying incoming students who have met the criteria for various scholarships and waivers. The office also works with active-duty and former military personnel to determine status and evaluate military credit. The Office of Admissions counsels students admitted on probation or readmitted after a suspension, as well as conducting the orientation sessions mentioned in the previous section. • Th e Cameron University Testing Center assists students in all stages of their college careers by coordinating, administering and scoring a wide range of standardized tests from the residual ACT to the GRE. Students over 21 may take the Computerized Placement Test (CPT) through the Testing Center to determine initial placement; students who wish to challenge an initial placement based on ACT scores may take the CPT or a written English test to do so. The Center also offers the TOEFL for incoming international students. Students at any level may receive college credit by taking a CLEP exam through the Testing Center, while students preparing for graduate or professional school may take the GRE, the LSAT, or the Miller Analogies Test (MAT) on site. • Th e Office of the Registrar is charged with ensuring adherence to academic policy, preserving academic integrity, safeguarding the security of academic records and providing accessible services to faculty and students. Its primary functions include the scheduling and management of all classroom space, the preparation of all academic class schedules, the registration of students, the processing of grades and the custodianship of student records. Also encompassed within these functions is advisement on transfer course equivalency, student placement, remediation, degree requirements and academic status. The Office of the Registrar maintains an accurate and complete academic history for each current and former student of the university. www.cameron.edu/selfstudy 103 Chapter Three In these capacities, the Office of the Registrar provides support for both students and faculty. The office makes academic records including placement and transfer information available to advisors, instructors and administrators, gives instructors access to course rosters and final grade entry forms, provides chairs and deans with information regarding course enrollment, and publishes the academic schedule, all through AggieAccess. Also through AggieAccess, students may review their transcripts, placement and transfer evaluations and course schedules. The university has plans to implement an online automated degree check that should be available to students sometime in 2011. • C ameron University’s Veterans Affairs Office (VAO) provides assistance and information on application for benefits, available programs, admission and enrollment, general advisement and counseling and special tutorial services. A primary function of VAO is the certification of student enrollment and attendance to the VA. Eligible students are encouraged to use VAO services in matters pertaining to school and related VA benefits. The Office of Veteran’s Affairs at Cameron University is certified by the Oklahoma State Accrediting Agency to the Veterans Administration (VA) as an approved training institution for certain veterans, eligible dependents or survivors and active service members who qualify for federally-enacted education benefits administered by the VA. • Cameron University is committed to meeting the needs of students with disabilities based upon documentation of a disability covered under the American with Disabilities Act (ADA), as amended, and Section 504 of the Rehabilitation Act of 1973, as amended. Disability Services is offered through the Office of Student Development. It is the university’s philosophy that students with disabilities must have equal educational opportunities. Disability Services provides accommodations for approximately 300 students each year and sends approximately 1,000 disability accommodation letters to instructors each year. In addition to facilitating access for academic services for students with disabilities, Disability Services hosts a Disability Awareness Event in order to educate the campus community about various disabilities and resources available on campus and within the community and state. Of the 35 surveys received about the 2008 Disability Awareness Event, 100% indicated that the event was helpful in increasing their understanding of disabilities and resources available.48 Student Wellness The university recognizes that the health and well-being of its students contributes significantly to their learning experiences; thus student wellness services figure prominently in its strategic planning. Recent wellness initiatives include the following: 48. Disability Awareness Survey Results, 2008 (Evaluation) 104 • A full time behavioral health counselor position was established during the AY 2008-2009 year. Following the tragedy at Virginia Tech, Governor Brad Henry instituted a Campus Life and Security and Safety Task Force (CLASS). This task force evaluated the tragedy and Oklahoma higher education institutions’ abilities to prevent or respond to such a tragedy. The CLASS task force encouraged universities to invest funding to provide mental health counseling on campus. Prior to that time, Cameron University had recognized an increasing need for mental health care service and in Plan 2013: Choices for the Second Century a goal was set to “provide a wellness center on campus for student health care and counseling services.” Based on the CLASS Report and a statewide Cameron University Accreditation Self-Study survey of like institutions, it was determined that providing counseling services should be phase one in implementation of this goal. Currently, Cameron University provides free short-term counseling for students on both the Lawton and Duncan campuses. Since opening in September 2008, the Counseling Center has provided individual counseling for 128 students and has provided educational seminars for more than 158 students, faculty and staff. The Center has also provided a series of workshops and seminars on such topics as college stress, depression, test anxiety, bipolar disorders, eating disorders, ADHD, violence and the psyche, prescription drug abuse, anger management, abusive relationships, domestic violence and post traumatic stress disorder and adult survivors of childhood abuse. In addition, the Center maintains a Community Crisis Response Team made up of licensed professionals in the community and students who are trained in psychological first aid and are dedicated to providing services for students in the event of a tragedy. The Center has also provided mental health training for key campus staff. Early indications are that the availability of counseling services does enhance the learning environment for students at Cameron. Based on data collected, 75.5% of students who visit the Counseling Center are extremely satisfied with the services provided and, perhaps more importantly, approximately 88% of students seen demonstrated an improvement in their overall level of functioning at their time of discharge, registering an average Global Assessment of Functioning (GAF) scale increase of 10.91 points. This indicates that the availability of counseling to those students who need it increases the likelihood of success for those students by enabling them to better function both in the college environment and in other areas of their lives.49 • The Care Request system was instituted in Fall 2008 after the university recognized the importance of having a centralized place on campus for faculty and staff members report concerns about changes in students’ behavioral patterns and disruptive behaviors, and obtain information on campus and community resources. The system allows faculty and staff to initiate care requests, via AggieAccess. The Vice President for Student Services and the Director of Student Development receive the requests via e-mail and determine the appropriate action. Since the inception of care requests, the Office for the Vice President for Student Services has received 191 Care Requests on 152 students. All but 21 of those students also received at least one Early Alert, which indicates that most are also in academic need. Data on Care Request actions and resolutions are maintained in the Student Records System and accessible only by the Vice President for Student Services and the Director of Student Development. Because of the sensitivity of this material, logs are not available in the resource room, but questions may be directed to the Vice President for Student Services. The Office has referred many students to counseling, closely monitored the well-being of several and sent information to many others. In most instances, 49. Counseling Services PQIR, 2009 (Assessment) www.cameron.edu/selfstudy 105 Chapter Three the students seem appreciative of the help and advice. Overall, the Care Request System seems to have helped the university provide better services to its students, and in many cases, the services have demonstrably helped the students continue their education. • Th e QPR Gatekeeper Training program, funded through the Kevin and Jeffrey Graham Endowment for Depression Awareness and Suicide Prevention, teaches participants how to Question, Persuade and Refer someone considering suicide for help. The mission of these sessions is to save lives and reduce suicidal behaviors by providing innovative, practical and proven suicide prevention training. Certified trainers provide sessions throughout the year to teach others how to recognize risk factors and suicidal communications so that they can refer someone who is at risk to a qualified professional. To date, 582 individuals on campus and in the community have participated in QPR Gatekeeper Training sessions sponsored by Cameron.50 • A s budget preparations were being made in Spring 2008, funds were set aside to allow the university to begin offering health care services to students. During phase one, the opportunity for a partnership with the Southwest Oklahoma Family Medicine Clinic was researched. It was determined that this would be the most cost effective and beneficial means of providing health care to students. As a result, the Cameron University Wellness Center will open in Fall 2010. The clinic will house counseling services as well as a half-time nurse practitioner or physician’s assistant. Students who are enrolled in a minimum of six hours have access to the practitioner for acute illnesses. The clinic also hosts informational workshops, groups, and serves as a health resource for the campus community. These services have been made available as a result of needs-based assessment and feedback. Career Services Cameron University’s mission states that the university will prepare students for professional success, and a number of services are available to help students as they work towards their chosen careers. 50. QPR Gatekeeper Training, 2006 (Employee Recruitment and Development) 51. PLUS Website, 2010 (Evaluation) 106 • The Cameron’s Presidential Leaders University Scholars (PLUS) program offers students with a record of academic excellence and proven leadership the opportunity to develop leadership skills and prepare for their chosen careers. Students eligible for the program must have a minimum ACT composite score of 24 (or the SAT equivalent) and a minimum 3.0 unweighted high school GPA. They must also have exhibited leadership potential through extracurricular and service activities. Students accepted to the program receive a tuition waiver covering up to eighteen credit hours of enrollment each semester, a single room waiver and a stipend in their freshman and senior years. PLUS scholars are prepared for leadership roles in society through education and practical training. Opportunities for leadership growth and acquiring vital leadership skills are augmented through seminars with community leaders and through team-building activities. PLUS scholars are also guided in the senior year through the process of developing resumes, gathering information about graduate and professional school and preparing for the career search process.51 • Th e CU Leadership Academy is a voluntary program that was established in Fall 2007 to help grow and further expand the leadership capacity of CU students. Participants meet once a month to discuss various topics, including Cameron University Accreditation Self-Study communication, financial management, marketing, elements of leadership, personality traits and more. In AY 2008-2009, 24 students completed the CU Leadership Academy.52 • “Take an Aggie to Work Day” was launched in 2008 as a job shadowing opportunity for students interested in a particular career or field. To date, nine students have been matched with local professionals and have shadowed in various fields, including health care, counseling, education and human resources. • According to the 2008 NSSE report, more than half of Cameron University students surveyed indicated that they worked while attending college. Recognizing this situation, Career Services hosted a Part-Time Job Fair in Fall 2008 to provide students an opportunity to meet with local businesses and discuss opportunities for employment while pursuing their education. Twenty businesses attended the part-time job fair in 2008, and students met with a wide variety of employers, including those in the travel, banking, retail and health industries. In addition, Career Services co-hosts the annual Red River Career Expo on campus, which features more than 100 recruiters/ companies from local, state and national businesses. It is estimated that approximately 800 job seekers from campus and the community attend this event. College Central Network (CCN) is an online job board where companies can register to post job or internship opportunities for Cameron students. As of Summer 2009, there were 372 registered users and 648 registered employees. Since CCN was made available, nearly 2,000 positions have been posted.53 • D ISCOVER is an online self-assessment program designed to give participants more information on various career paths. Since 2004, 387 users have registered with DISCOVER through Career Services. In addition, Career Services offers programs throughout the academic year, such as the Exploring Majors Series which was launched in 2007. In each of these sessions, a particular academic major is featured. Students can meet with faculty members and graduates/ professionals within the featured field and ask questions such as career options, requirements for a particular field and salary ranges. Twelve fields have been “explored” since 2007, and more than 150 students have attended an Exploring Majors session. • The ACT College Needs Survey Summary Report for 2008 showed that having a steady, secure job ranked as the top priority for students in their career and life goals. In addition, some of the areas students ranked as high importance in their need for assistance in career development included learning about job opportunities in their career area of interest, learning more about job opportunities in their chosen career path, and developing effective job seeking skills. As part of the Office of Student Development, Career Services offers assistance and resources for students to help them with career goals for life after college. The Career Resource Center offers computer use, a lending library with books, DVDs, graduate school exam preparation materials and other resources to help students in their career development journey. To assist students in developing their job seeking skills, Career Services offers weekly Open Help hours and presentations throughout the semester on a variety of topics such as resume writing, interview tips and social networking professionalism. While personal assistance is available, the office has offered many of its programs online so that students with internet access may receive information and assistance 24/7. Optimal Resume is an online tool launched in 2007 where students can 52. CU Leadership Academy Poster, 2008 (Student Experiences) 53. Career Services Website, 2010 (Student Experiences) www.cameron.edu/selfstudy 107 Chapter Three build their resumes. The program offers tips and a variety of different styles and templates for students to customize and tailor their resumes. In Summer 2008, Letter Builder (online cover letter building tool) and Interview Prep (online, interactive interview program with virtual coaching) were added as part of the optimal offerings. In July 2008, there were 219 registered users. In July 2009, there were 381 registered users. Diversity Programming Cameron University recognizes the importance of providing an environment that supports all learners and respecting the diversity they bring. Multicultural Services is offered through the Office of Student Development. Some examples of programming supported by the office include the following: • Every year, Cameron University celebrates Black History Month by inviting a guest speaker. Over the last few years, speakers have included The Honorable David Lewis (former Comanche County district judge and first African American Oklahoma Court of Criminal Appeals justice) who spoke about his legal career, State Representative T.W. Shannon who spoke about voter responsibility, and Dr. Marco Columbus, Professor of Education, who spoke about Cultural Identity and Academic Achievement. In February 2009, Cameron University was also the host for the 2009 Black History Month Proclamation, with Vice President for University Advancement Albert Johnson, Jr. serving as the guest speaker. • C ameron University co-hosts with Cameron Campus Ministry a variety of events designed to celebrate Dr. Martin Luther King, Jr. Day. For the January 2009 celebration, a free panel discussion was held on campus featuring Dr. Nikki Giovanni, Author, Poet, Essayist and Professor. The day culminated in a Celebration Banquet featuring Dr. Giovanni and the awarding of the Humanitarian Award. Survey results from the 2009 MLK panel discussion session indicated that 96% (45/47) of respondents found the panel discussion helpful and/or insightful.54 54. MLK Panel Discussion Survey, 2009 (Evaluation) 108 • Th e Office of Student Development is responsible for Multicultural Services and has a Multicultural Planning Committee. One of the events hosted by the Office of Student Development and planned by the Multicultural Planning Committee is Diversity Day. The goal of Diversity Day is to raise awareness and to educate the campus about the different cultures represented on campus and in our community. Cultural organizations who want to participate submit a proposal of what they would like to showcase (e.g., cultural displays, performances) and, if approved, present their events on Diversity Day. Some of the activities have included Mexican folkloric dances, Korean singing, step and spirit dances, Native American drums and flutes and Nepalese dances. Cameron University Accreditation Self-Study In 2009-2010, the Office of Student Development teamed up with Student Housing to offer more events in order to increase awareness about diversity on our campus community. A full diversity week kicked off with a discussion about diversity, hosted by Dr. Justin Walton, Communication Professor and Faculty Member-In-Residence, and a screening of “Crash.” The next evening, Student Housing hosted an “Exploring the Continents” event. Participants were given “passports” and a tour guide who took them to different interactive stations to learn more about a different culture. Some of the highlights included learning to write names in Arabic, Native American storytelling, a quiz on European countries and an exhibition of cultural attire and cultural foods. Diversity Day itself was held on October 22 in the Fitness Center. Native American dancers from the Riverside school were invited to demonstrate cultural dances and take part in the festivities. The new Nepalese Student Association members served cultural foods. P.R.I.D.E. offered information about its organization and provided testimonials. Also on Diversity Day, the Library hosted Linda Schaefer, who shared her photography in an exhibit highlighting India. • The Cameron University Library regularly hosts exhibits and lectures focused on helping patrons increase their understandings of cultural diversity and the history of various ethnic and racial groups. Some of the sponsored events include “Celebrating Women,” Our Place at the Table (art by Indian women), “African American and the Quest for Social Justice in Oklahoma,” All Black Towns and New Traditions in Oklahoman Indian Art. • During the Fall 2008 semester and again in October 2009, Student Development hosted a Disability Awareness event to help students gain a greater understanding of various disabilities. Stations were set up where participants could learn more about disabilities. One station had students practice reading a paragraph with the letters jumbled and all over the page to help raise awareness of reading disabilities. Students were also taught to speak to a deaf/hearing disabled person instead of their translator. Several agencies, such as Vocational Rehabilitation, were invited to discuss their services and resources. • CU embraces the opportunity to educate the community about global cultures, as exemplified by India Night, established in 2004 to improve awareness of India in the Lawton-Fort Sill community. Funding for this event is provided by the Ajay and Shireen Bhargava Endowed Lectureships in India Studies and International Studies. India Night, featuring a keynote speaker, Indian cuisine and performances by renowned Indian musicians, is filled to capacity each year. Campus Life Cameron University recognizes that not all learning takes place in the classroom or auditorium, and offers a wide variety of student activities intended to provide important extracurricular learning opportunities and make campus an appealing and exciting place to be for the traditional aged students who have been targeted by www.cameron.edu/selfstudy 109 Chapter Three recent recruitment initiatives. Cameron’s Plan 2013: Choices for the Second Century includes a commitment to enhance and promote an active campus life by focusing on programming and activities targeted to various student demographics and populations regardless of the location of the student. Comedians, movie nights, foam dances, pre-finals relaxation day and athletic event road trips are some of the most popular. Many activities such as an Easter egg hunt, a Halloween carnival, a bonfire and musical entertainment allow for a student’s entire family to participate at both the Lawton and Duncan campuses. Other structured components of campus life are as follows: • C ameron’s many student organizations include academic groups, social Greek organizations, special interest groups and religious organizations. In order to be recognized as a student organization, a student group must meet certain guidelines and procedures as required by the Office of Student Activities. There are currently more than 60 registered student organizations on campus appealing to a wide variety of interests.55 • The Programming Activities Council (PAC) is a student-run organization that plans and develops campus events. Some of its activities include Welcome Week, musicians, movie nights, comedians and dances for students throughout the year. Additionally, approximately eight members of PAC attend the National Association of Campus Activities conference each year. The level of participation for student events seems to be increasing. In AY 2006-2007, student participation headcount at various Student Activities or PAC events was more than 8,000. In AY 2007-2008, the number of participants was more than 9,000. In AY 2008-2009, the number approached 11,000. 55. Student Organizations Webpage, 2010 (Student Experiences) 56. SGA Constitution, 2010 (Institutional Policies and Governance) 110 • The Student Government Association is composed of students who represent the concerns and ideas of the student body. Its purpose is to represent, lead and unify students. Members are elected by the student body and meet weekly to discuss issues affecting students. Approximately 50 students are involved each year in SGA. Members attend two annual conferences: the Oklahoma Student Government Association in the fall and the Oklahoma Intercollegiate conference in the spring.56 • Th e opening of the McMahon Centennial Complex in 2010 brought extended service hours to students. The McMahon Centennial Complex is located at Cameron University Accreditation Self-Study the heart of the main campus and features space for the campus community to study, dine, interact and relax in a ballroom, a student union, meeting rooms, community areas and an art gallery. • Through its fine arts departments, the university sponsors an number of cultural events that are free to all students. These include plays and musicals, concerts and art shows, some of which feature student work and performance, others of which bring in professional guest performers for the campus and community. • I n recent years, university athletics have become an increasing focal point for school spirit and campus life. Student pep rallies, a revitalized homecoming weekend that corresponds with alumni reunions, a renovated gymnasium and the “Rolling with the Aggies” program (mentioned in the introduction to this report) all provide students with the opportunity to support the university’s athletic teams and enjoy a traditional feature of college life. Off-Campus Learning Sites In addition to the facilities and infrastructure on its Lawton campus, the university maintains facilities at multiple learning sites around the state. All campus services are available remotely to the students at these sites, and, depending on the size of the site, a number of additional services may be available at the site. The following list indicates some of the services available at some of the university’s more populous learning sites. • Cameron University-Duncan provides students a wide array of student services and programs taking them from the admission process to graduation. Testing services are available for entering adults and for online students. Tutoring in math and English are free to all Duncan students, and a variety of student workshops and activities are provided. • At Comanche Nation College, the on-campus point-of-contact and regular faculty are at the remote site regularly. Academic services are provided at the main campus which is less than four miles away. • At Fort Sill Truman Education Center, Cameron University provides computers for two laboratories for student use for classroom and tutorial activities. Admissions and advising are performed by two full time Cameron University employees assigned to the Center. A graduate program recruiter visits the site at least monthly to discuss educational advancement options. • The Rogers State University (RSU) campus has its own collection of materials for teacher education candidates and its own material for methods courses. The elementary education program at RSU has two full-time faculty members who use an office, classrooms (one with a Smart Board), computers, computer lab and supplies provided by RSU. Online Services The university strives to offer students enrolled in online courses the same range of student services that are available to students taking courses on campus. While it has not yet sought to simulate campus life opportunities online, most other university services are available either through AggieAccess or through the university website. Online students can apply for admission, apply for financial aid, access their academic www.cameron.edu/selfstudy 111 Chapter Three records, receive tutoring and pay tuition, all online. Students in online classes have a number of resources available to ensure academic success. Cameron University realizes how important positive learning environments are to fulfilling its mission, and strives to provide students with the support resources necessary to ensure their success. To that end, the university conducts regular needs assessments and tracks the participation and student success data for various initiatives in an effort to continually improve both the student services it provides and the impact those services have on student retention, learning, graduation and personal growth. Core Component III.d - The organization’s learning resources support student learning and effective teaching Cameron University recognizes that effectively fulfilling its mission requires qualified faculty, student support and learning resources to support student learning and effective teaching. It also understands that faculty and students need a strong infrastructure for support. The resources discussed in this section provide Cameron students and faculty with tools and opportunities to succeed in their selected fields. The following section describes the facilities and technology that the university makes available in support of student learning, as well as delineating the means by which the university monitors the effectiveness of those resources and incorporates the results of that evaluation back into its planning. University Library Resources Cameron University Library’s mission is to provide access to scholarly information related to Cameron University’s programs and Lawton community needs, to facilitate the location, comprehension, mastery, application and synthesis of that information and to provide environments conducive to the creation of knowledge. The Cameron Library is open seven days a week for a total of 85.5 hours weekly during fall, spring and summer semesters with extended hours before exam periods. The library houses more than 110,000 unique monographs, nearly 2,000 audiovisual titles, 37,000 microfilm periodical volumes and 34,000 print periodical volumes, as well as book and periodical information on more than 500,000 microfiche. More than 40,000 e-books are available through the on-line catalog, and the university supports a balanced collection of on-line periodical databases. The library also maintains a collection of current circulating textbooks for all general education and multi-section courses, and offers interlibrary loan services to all students and faculty. Many improvements to library facilities have been made over the last ten years, and the integration of new technologies and a focus on customer service have helped the library to increase student access to scholarly information. Furniture and carpeting have been upgraded, and additional study spaces have been created. Improvements to the library website make it easier to use, and the library has implemented software that provides patrons with access to their circulation account records and enables rapid access to an ever-increasing number of books and journals in electronic format. New interlibrary loan software allows patrons to track the status of loan requests and to receive interlibrary loan materials directly to their computers, while the implementation of radio frequency collection control technology permits them to borrow materials without assistance from a library staff member. Instant messaging is used to provide reference assistance around the clock. 112 Cameron University Accreditation Self-Study For online students, the university library provides Blackboard (learning management software) and research assistance via telephone or e-mail in addition to its extensive collection of e-resources. Library services for distance learners are clearly identified in a link from the library’s main Website. Specific Blackboard library modules have been set up for three online courses: English Composition I, English Composition II and Criminal Justice Reporting. Blackboard and library assistance are also available by telephone. In addition, the library subscribes to tutor.com’s “Ask a Librarian” instant messaging information patrons reference assistance service, which is available to all Cameron students and faculty through the library’s website. The Cameron library also serves each of the university’s off-campus learning sites. Students at all learning sites have access to electronic library resources. The university also offers additional librarian support to Cameron students at Fort Sill, CU-Duncan and Rogers State University. A reference librarian travels to Duncan once each week to help students at the Duncan site to learn research techniques and to navigate Cameron’s online resources. In addition, a designated Cameron librarian assists education majors and faculty at RSU with electronic and shelved resources. The library conducts regular surveys to evaluate student and faculty satisfaction with the resources it offers. In recent surveys, both students and faculty report a high satisfaction with library services. Survey results are available in the Resource Room.57 In addition to their collections and reference duties, library faculty teach information literacy classes to an average of 3,383 students each year. On-campus classes are taught in a self-contained classroom with 25 computers and an instructor’s station with computer, document camera and projector. The library services distance learner needs through an online library literacy course, and library faculty teach information literacy classes at Fort Sill and at Duncan, and send library instruction to other learning sites via Interactive Television (ITV). All freshman composition students participate in these classes, and those students are administered both pre- and post-tests to determine the effectiveness of instruction. On average, student ability increases by 10% between preand post-test scores.58 The library also provides on- and off-campus individual and group information literacy classes, professional reference assistance, assistance with the use of library computers and computer programs, interlibrary loan, self-serve copying and electronic and physical course reserve and a 24-7 “Ask a Librarian” service. Library faculty and staff regularly participate in training to improve professional skills. Librarians are active in the Oklahoma Library Association giving conference presentations and serving on committees. On campus, librarians participate in faculty governance opportunities and interact with faculty through a liaison program, assisting them in choosing library resources in their disciplines and helping them to stay in touch with the latest library related information technology. Library faculty and staff 57. Library Surveys, 2009 (Evaluation) 58. Library PQIRs, 2001-2010 (Assessment) www.cameron.edu/selfstudy 113 Chapter Three share a commitment to providing enhanced access to information recorded in a variety of formats, i.e. books and periodicals, digital archive collections, electronic books and periodical articles, pathfinders and bibliographic handouts. Laboratory Facilities In addition to its numerous dedicated teaching classrooms and laboratories, the university supports numerous research laboratories. Within the Department of Biological Sciences, the Cameron University Herbarium houses more than 9,000 plant specimens, and the Zoological Museum contains numerous mammals, birds, reptiles, amphibians and insects, all of which are used for both teaching and student and faculty research. In addition, three separate research laboratories are maintained for faculty research: one for genetics and cell biology, one for organismal biology and a separate facility for digital photomicroscopy. The Physical Sciences Department maintains one lab dedicated to undergraduate and faculty research as well as three instrument rooms for tasks such as NMR, crystallography, gas chromatography and mass spectrometry. The Agriculture Department has one soil sciences laboratory and a greenhouse and animal science facility. Cameron University also owns numerous extra-campus properties that offer opportunities for outdoor learning. Just west of campus, a mile-long stretch of Wolf Creek provides almost 200 acres of riparian zone that is used as an outdoor laboratory for several classes including General Botany, Principles of Biology II, Botany, Zoology, Mammalogy, Plant Taxonomy, Ornithology, Ecology, Evolution and Soils Science. This space is also used by the George D. Keathley Department of Military Science for ROTC Maneuvers. The Department of Agriculture also has 40-60 acres of the Wolf Creek drainage under cultivation, and the adjacent Plant Science and Animal Science buildings contain labs where Animal and Plant Science classes are taught. In addition, the Lawrence Property is a 160-acre plot approximately five miles southwest of campus where agricultural faculty/student research is conducted. Performance and Studio Facilities The School of Liberal Arts maintains multiple performance spaces for students and faculty including a recital hall that seats 75-100 and a university theater that seats more than 430 people. A band room provides practice and rehearsal space and several smaller studios are also available. Academic Computing Labs The Academic Computing Lab (ACL) in Burch Hall provides 89.5 hours of open lab weekly with staff to support student activities. A major portion of the hours are after 5:00 p.m. and on weekends. Additionally, the ACL joins the Testing Center to provide proctored testing for students in online courses. A computer lab is also available in the Fine Arts Lab where music recordings and scores are housed. In the main library, laptops are available for students to check out and connect to wireless internet access available throughout the building. CU-Duncan supports a 12-station computer lab and wireless internet. The university maintains a total of 12 additional computing labs, including a lab in South Shepler which is open 24 hours a day, seven days a week, and may be accessed after hours using student ID swipe cards. These laboratories are often discipline-specific and frequently provide specialized software. 59. Self-Study Student Survey, 2009 (Evaluation) 114 A survey conducted in Fall 2009 indicated that students, on average, use the computer labs two to three times per week.59 Cameron University Accreditation Self-Study Student computing labs are centrally managed by Information Technology Services (ITS), which bears responsibility for both hardware and software maintenance. Computers are on a four-year rotation plan, as described in Chapter Two. Other Technology Resources In order to ensure that its students are familiar with and practiced with the latest technologies, the university works to continuously expand its technology resources. Over the last decade, the university has increased the number of so-called “smart classrooms” from two to approximately 87, with eight of those on the Duncan campus. Cameron University also became a wireless campus in the spring of 2004 with the CU-Duncan campus following shortly thereafter, and on-campus wireless connectivity has been enhanced dramatically by increasing the initial three access points to a the current 57 access points. The university uses Blackboard as its learning management software, both for online courses and for hybrid and enhanced formats, as previously described. In addition, the institution has recently implemented the SunGard Banner line of administrative software products to provide improved support services for the university community. The scope of the computer system project includes the implementation of the Banner system: Finance; Human Resources; Student; Financial Aid; Advancement: Banner Self Service products for Finance, employees, students, faculty and advisors; Luminis; Operational Data Store; and Cognos. The Education Department also enhanced its technology resources in 2006-2007 with the implementation of Chalk and Wire, an electronic portfolio management system for its teacher education candidates. Campus and off-site tech support is provided by the Information Technology Services Help Desk, which is committed to providing Cameron faculty, staff and students with prompt and effective solutions to their requests for assistance. The Help Desk is the single point of contact for all software/hardware issues, questions and service requests and provides information and consultations for any university computer technology and/or connectivity issues. Summary—Student Learning and Effective Teaching In the wake of the 2001 NCA visit, the university has taken important steps to improve its assessment of student learning. All academic and many student services units publicly present annual PQIRs which delineate measurable student learning outcomes, present data on student achievement of those outcomes, and explain how that data have and will be used to drive programmatic changes. In addition, the adoption of the IDEA course evaluation instrument now allows for the unbiased and nationally benchmarked assessment of teaching effectiveness. Cameron University also uses a number of means to recognize and reward effective teaching, many of which are student driven. In addition, many of its student and academic support units have made good use of needs assessment data to improve the services offered by the university. Many challenges, of course, still remain. While some units very effectively use assessment data to improve student learning, others are still working to effectively translate assessment results into meaningful improvements in student learning. The IAC continues to fine tune the PQIR process, and the institution as a whole is only beginning to explore viable mechanisms for reporting assessment results to all of its constituents and to the general public. In addition, although much progress has been made on faculty salaries, work to bring salaries at some levels fully into line with those at peer institutions is ongoing and preserving crucial student services in the face of budget cuts is a perennial challenge. Nevertheless with a solid PQIR www.cameron.edu/selfstudy 115 Chapter Three system in place, the use of external advisory boards increasingly becoming a part of the assessment process, and the university’s nascent participation in the Voluntary System of Accountability (VSA), the institution is increasingly well poised to support and develop student leaning. 116 Cameron University Accreditation Self-Study