Middle Tennessee Consumer Confidence Index – April 2008 Middle Tennessee Consumer Confidence Index April 18, 2008 The Office of Consumer Research at Middle Tennessee State University Director -- Timothy R. Graeff, Ph.D. "Consumers are Losing Confidence in the Economy” Confidence among Middle Tennessee consumers is at an all time low. All three components of the overall consumer confidence index declined from February. The current poll of 452 randomly selected adult residents of Davidson, Rutherford and Williamson counties was conducted the evenings of Monday, April 14 and Thursday, April 17. The overall consumer confidence index took a precipitous fall to 44 from 158 in February. Just last November the Middle Tennessee consumer confidence index stood at 225. Rising gasoline prices, news of layoffs, concerns about the future of the job market, concerns about further negative effects of the credit crunch and decreases in the stock market have all contributed to the overall gloomy outlook regarding the American economy. Consumers have increasingly negative views of the current state of the economy. In fact, the current situation index is now negative, falling to -15 from 49 in February. This is the first time a Middle Tennessee consumer confidence index has been negative since the inception of the poll in 2000. A negative index score does not mean that all consumers hold negative views of the economy. Rather, it means that the number of consumers who hold negative views of the economy outnumber those who hold positive views of the economy. As uncertainty about the overall American economy lingers, consumers are also becoming increasingly pessimistic about the future of the American economy. The future expectations index fell to 24 from 53 in February. Only 22 percent of local consumers believe that the American economy will improve in the next six months. Consumers are also becoming increasing pessimistic toward the local Middle Tennessee economy. The percent who feel that business conditions in Middle Tennessee are “good,” dropped sharply to 33 from 48. Further, the percent of consumers who expect the local economy to improve in the next six months declined to 25 from 28. Consumers are also beginning to fear the potential negative effects of a slow economy on the job market. Only 14 percent said that jobs in Middle Tennessee are “easy to find,” 1 Middle Tennessee Consumer Confidence Index – April 2008 down from 21 percent in February. And the percent who expect more job openings in the next six months also fell to 20 from 24. One bit of good news from the current poll is that the percent of consumers who expect their personal financial situation to improve in the next year actually rose to 43 from 39. Further, only 10 percent of consumers expect their personal financial situation to become worse in the next year. Taken together, these results indicate eroding confidence among consumers regarding the overall economy. When consumers begin to feel uncomfortable about their employment situation and the outlook for the job market, and they are forced to tighten their budgets in response to increased gasoline prices, they become less willing to make large purchases. Recent declines in the stock market have also left consumers feeling less wealthy. If consumers indeed cut back on spending, this could further hasten an economic slowdown and lead to even further decreases in consumer confidence. The psychology of consumers can have dramatic effects on the future of the economy. Consumer spending makes up two-thirds of the American economy. Decreases in consumer confidence that translate into reduced purchasing patterns can have significant negative effects on the economy. Conversely, increases in consumer confidence that translate into accelerated consumer spending can have significant positive effects on the economy. The Middle Tennessee Consumer Confidence Index and Components Overall Cons. Conf. Index Current Situation Index Future Expectations Index Purchasing Situation Index Apr May Sept Dec ‘06 ‘06 ‘06 ‘06 260 283 335 242 118 115 146 102 68 110 105 58 74 58 84 82 Feb ‘07 319 132 89 98 1 Apr May Sept Nov ‘07 ‘07 ‘07 ‘07 278 206 242 225 120 94 105 88 83 55 79 75 75 57 58 62 Feb ‘08 158 49 53 56 Apr ‘08 441 -15 24 35 The score is computed by adding the percentage of favorable responses to each question and subtracting the percentage of negative responses to each question. 2 Middle Tennessee Consumer Confidence Index – April 2008 Comparison To The Nation: Compared to consumers across the country as a whole, local consumers have a slightly less favorable perception of the overall American economy and the current job market. However, local consumers are more optimistic about the future. Most noticeably, local consumers are more optimistic about the future of the overall American economy, are more optimistic about the future of the job market, and are more optimistic about their personal financial situation in the next year. The table below illustrates some of these differences in consumers’ responses to selected survey questions. Business conditions in the U.S. are good. Six months from now, business conditions in the U.S. will be better. Jobs are easy to find (plentiful). Six months from now, there will be more job openings. In 12 months my personal financial situation (income) will be better. Nation (%) MT (%) 152 8 19 8 15 11 22 14 20 43 Source: March, 25, 2008 Consumer Confidence Report – The Conference Board (www.conferenceboard.com). The next release from the Conference Board is scheduled for April 29, 2008. 2 3 Middle Tennessee Consumer Confidence Index – April 2008 Tax Rebates and Consumer Spending Consumers were also asked about the potential effects that the recently approved tax rebates might have on the economy. There were very few changes in consumers’ responses to this question compared to when it was asked in February prior to the stimulus package being approved. Most consumers feel that the tax rebates will have a positive effect, albeit short term, on the economy. Very few expect the tax rebates to have a negative effect on the economy. However, 31 percent of consumers expect the tax rebates to have no effect on the overall economy. Consumers were also asked what they would most likely do with their tax rebate money, if they were to receive any. Again, there were very few changes in consumers’ responses to this question compared to when it was asked prior to the plan being approved. Unfortunately for retailers, only 17 percent of consumers say that they will spend most of the money. Saving the money was the most often cited use for the tax rebates. Twenty three percent of consumers plan to use most of the money to help pay 4 Middle Tennessee Consumer Confidence Index – April 2008 off debt, whereas 27 percent of consumers plan to use the money for a combination of spending, saving, and paying off debt. 5 Middle Tennessee Consumer Confidence Index – April 2008 Changes in Consumers’ Perceptions of the Economy The table below shows how consumers’ responses to selected survey questions have changed from February 2008. April 2008 Change from February 2008 Business conditions in the U.S. are Good. 11 7% Six months from now, business conditions in the U.S. will be Better. 22 1% Business conditions in Middle Tennessee are Good. 33 15% Six months from now, business conditions in Middle Tennessee will be Better. 25 3% Jobs in Middle Tennessee are Easy To Find. 14 Six months from now there will be More Job Openings in Middle Tennessee 20 I am Better Off Financially than I was one year ago. 26 12 months from now I will be Better Off Financially than I am today. 43 Now is a Good Time To Make Large Purchases. 24 Now is a Good Time To Buy A Home. 60 Now is a Good Time To Buy A Car. 36 7% 4% 3% 4% 4% 4% 2% 6 Middle Tennessee Consumer Confidence Index – April 2008 About the Survey: The results reported here are based on telephone interviews with 452 randomly selected adult residents, 18 years and older, from Davidson, Rutherford, and Williamson counties. Phone interviews were conducted between 4:30 pm and 8:30 pm on Monday, April 14 and Thursday, April 17. With a sample of 452 people, we can say with 95% confidence that the amount of survey error due to taking a random sample instead of surveying all members of the population is ± 4.6%. Other factors such as problems with question wording and question interpretation can also introduce additional bias or error into the results. Results from the Middle Tennessee consumer confidence surveys can be compared to national consumer confidence surveys published monthly by the Conference Board (www.conference-board.org). This report is also available on the Office of Consumer Research web page (www.mtsu.edu/~consumer). The Consumer Confidence Index is based on all 11-survey questions outlined below. The score is computed by adding the percentage of positive responses to each question, and subtracting the percentage of negative responses. The Present Situation Index is based on questions 1, 3, 5, and 7 (see the following tables of results). The Future Expectations Index is based on questions 2, 4, 6, and 8. The Purchasing Index is based on questions 9, 10, and 11. About the Office of Consumer Research at MTSU: In 2000, the Management and Marketing Department at Middle Tennessee State University received funding from an MTSU Technology Access Fee grant to create a telephone survey research lab and the Office of Consumer Research to be housed in the department. The Office of Consumer Research uses the telephone survey lab to conduct surveys of consumer confidence in Middle Tennessee. The surveys measure consumers’ perceptions of economic conditions in the country as a whole as well as in Middle Tennessee. Similar consumer confidence surveys conducted by the Conference Board and the Survey Research Center at the University of Michigan have been shown to be very predictive of key economic indicators such as inflation, interest rates and consumer spending. Students in Professor Timothy R. Graeff’s marketing research courses conduct the telephone surveys. For further information contact Timothy R. Graeff, Professor of Marketing and Director, Office of Consumer Research (898-5124; tgraeff@mtsu.edu). 7 Middle Tennessee Consumer Confidence Index – April 2008 Consumer Confidence Recent Results: Are business conditions Good in the U.S. In Between Bad Six months from now, Better will business conditions About same in the U.S. be: Worse Are business conditions Good in Middle TN: In Between Bad Six months from now, Better will business conditions About same in Middle TN be: Worse Are jobs in Middle TN: Easy to find Found w/effort Hard to find Apr 06 (%) 34 51 12 May 06 (%) 39 50 11 Sep 06 (%) 42 50 7 Dec '06 (%) 39 53 8 Feb 07 (%) 42 48 9 Apr 07 (%) 36 54 9 May 07 (%) 33 54 10 Sept 07 (%) 32 57 10 Nov 07 (%) 25 60 13 Feb 08 (%) 18 62 19 Apr 08 (%) 11 55 33 20 50 27 21 61 15 21 62 12 20 57 21 20 60 16 20 57 21 17 56 23 18 62 19 24 51 22 23 52 20 22 47 29 63 30 6 67 26 6 71 26 2 56 36 7 63 31 4 57 37 5 58 36 3 63 30 5 55 38 6 48 45 7 33 52 14 34 52 12 37 58 4 30 63 5 26 62 11 32 56 9 35 57 7 27 60 9 33 56 9 33 52 13 28 59 12 25 53 20 29 19 28 22 28 28 21 23 26 21 14 48 14 62 15 54 11 51 20 53 11 53 13 55 17 55 17 55 15 52 18 56 24 40 50 8 34 53 8 25 53 19 36 47 12 33 53 10 26 57 11 28 56 12 30 54 14 24 52 18 20 49 27 In Middle TN six months More from now there will be About same (# of job): Fewer 35 45 11 Better 39 36 37 35 35 39 32 34 32 29 26 About same 45 15 50 14 50 12 49 15 52 12 48 13 47 20 50 15 51 16 47 23 45 28 39 48 10 45 49 6 49 46 4 44 47 6 46 45 8 41 49 8 39 46 11 46 47 6 45 44 8 39 47 11 43 44 10 32 45 15 34 48 11 33 44 13 38 42 15 41 44 9 39 45 10 28 49 16 28 49 15 37 40 20 28 44 23 24 38 35 49 28 18 43 35 19 46 30 19 48 29 19 52 25 18 52 25 18 50 29 18 50 18 30 53 16 29 64 11 22 60 16 22 44 33 18 30 46 19 49 32 12 46 33 16 46 35 14 34 40 22 34 40 21 40 41 15 40 37 19 34 37 25 36 34 28 Compared to a year ago, is your personal financial situation: Worse In 12 months will your Better personal financial About same situation be: Worse Is now a good time to Good time buy large items for In between the home? Bad time Is now a good time to Good time buy a house? In between Bad time Is now a good time to Good time buy a car? In between Bad time 8 Middle Tennessee Consumer Confidence Index – April 2008 The Middle Tennessee Consumer Confidence Survey: 1. Turning first to business conditions in the country as a whole, would you say that business conditions in the country as a whole are good, bad, or somewhere in between? 2. And how about 6 months from now, do you expect that in the country as a whole business conditions will be better than they are today, worse than they are today, or just about the same? 3. Now turning to business conditions in Middle Tennessee, would you say that business conditions in Middle Tennessee are good, bad, or somewhere in between? 4. And how about 6 months from now, do you expect that in Middle Tennessee business conditions will be better than they are today, worse than they are today, or just about the same? 5. Now turning to the availability of jobs in Middle Tennessee, would you say that jobs are easy to find, can be found with effort, or hard to find? 6. How about in the next 6 months, do you expect that in Middle Tennessee there will be more job openings than there are now, fewer job openings than there are now, or about the same number of job openings? 7. We are interested in how people are getting along financially these days. Would you say that you, and any family members living with you, are better off financially than you were a year ago, worse off financially than you were a year ago, or about the same? 8. Now looking ahead, do you think that 12 months from now you, and any family members living with you, will be better off financially, worse off financially, or about the same? 9. About the big things people buy for their homes -- such as furniture, a refrigerator, stove, television, and things like that, generally speaking, do you think now is a good time for people to buy major household items, a bad time, or somewhere in between? 10. How about buying a house? Is now a good time to buy a house, a bad time to buy a house, or somewhere in between? 11. How about buying a car? Is now a good time to buy a car, a bad time to buy a car, or somewhere in between? 9