UCL FACULTY OF ARTS AND HUMANTIES (AH)
UCL FACULTY OF SOCIAL AND HISTORICAL SCIENCES (SHS)
UCL SCHOOL OF SLAVONIC & EAST EUROPEAN STUDIES (SSEES)
User Needs
September 2013
Prospective Students
Task
Programmes
Modules
Entry requirements
Costs
Funding
Content
Notes
Online prospectus
PLUS unique department info
Central online
prospectus pulls directly
into departmental
websites through Silva.
Find out about Staff
Staff and research fellows profiles (IRIS)
Research strengths
Areas of interest or themes
Research Centres
Events
Examples of current projects
Link to UCL Discovery
Specific Careers &
Destinations info for
each programme
Alumni profiles
Case studies of partnerships
Example job titles
Statistics
Alumni and Careers
departments to advise
on most important/
desired information.
Prospective Students (cont.)
Task
Content
Notes
Why UCL?
Why choose this department ?
Partnerships and collaborations
Student satisfaction ratings
Careers and destinations information
New content for many
departments
Study abroad/
affiliate opportunities
Central and department-specific
information
Get a feel for UCL
Central information
Social media
News & Events
Testimonials
Contact department
Admin staff and key contacts
Submit an application
Dedicated links to central pages
Current Students
Task
Induction week
Modules
Study Abroad
Timetables
Handbooks
Reading Lists
Forms/ coversheets
FAQs
Moodle
Portico
Library
Careers
Content
User research will identify how current
students are using departmental websites,
what their needs are and what content
should be on sites in the future.
Notes
Alumni
Task
Content
Notes
Networking
Keeping up-to-date
Events
Making donations
Job opportunities
Link to central pages
Department-specific information
News page/ social media
Events page
Donate Now tab
Job opportunities page
This is info for Alumni info about alumni will be
in located elsewhere.
Alumni department will
advise on most
important/ desired
information.
Staff
Task
Content
Resources
Guidelines
Policy
Examinations
Finance
Regulations
Manuals
Committees
All content should be hidden behind a Staff
Intranet log in
Notes