Western Carolina University
Program/Department Name:
Office of Multicultural Affairs
Date Submitted:
12-12-07
Division of Student Affairs Program Assessment Report 2007-2008
Department Contact Name and Title: Phone Number:
Email Address:
Tanisha Jenkins, Director
227-2276
tjenkins@email.wcu.edu
Other Partners Involved in Activity (e.g., faculty, staff, alumni, other departments, community, etc).
Faculty, staff, student organizations, other departments and community members.
Department Mission Statement (include date of last revision):
The mission of the Multicultural Center is to provide quality programming that promotes academic, social and personal development for the
multicultural student population at Western Carolina University. The center serves as a resource, advocate and foundation of support for the
Western community on issues of diversity and multiculturalism. The Multicultural Center works to promote an inclusive community for students
with diverse needs. As an agent of change, the Multicultural Center seeks to value cultural diversity in order to promote an empowered society.
(January 1, 2006)
Intended Outcome:
Assessment Method(s)
Assessment Results
Improvements
Based on Results
Timeline for
Implementation
Resources Needed
State the outcome as
reflected in your 2007-2008
Assessment Plan.
Please summarize the
methods used to assess the
corresponding outcome.
Attach copies of any
instruments used, including
copies of surveys, list of
questions, or rubrics.
Please include a
summary of the
findings and
interpretation of
these results.
Please describe
your plans for
specific use of
assessment results
and key changes
made.
If no specific
date indicated,
please estimate
a semester and
year.
What resources are
needed for
implementation of
these
improvements?
Fall 2008
Additional
programming
funds.
To determine student
satisfaction outcomes to
the cultural programs and
services offered by the
Office of Multicultural
Affairs.
i.e. Diversity Week, Hispanic
Heritage Month, Native
American History Month,
Kwanzaa and the Diversity
Dialogue Series.
A survey and/or focus
groups were used to assess
these activities. (see
attached survey instrument)
We found that
people enjoyed the
various cultural
programs and
services as well as
the discussions that
were offered and
wished that we
would do more as
well as increase
advertisement to
get a better
audience.
We will try new
creative advertising
techniques as well
as work to provide
additional cultural
programs for our
campus and local
community.