Year Three Self-Evaluation Report Resources and Capacity February 2013 Note to Evaluators This document contains hyperlinks to supporting documentation located on the University of Puget Sound website, in the supporting documentation folders (on the Puget Sound Resources and Capacity page and on the evaluator flash drive), and within the document itself. Hyperlinks appear in blue font within the document. We recommend you use the Firefox browser to access the supporting websites. Supporting documentation folders are located on the Puget Sound Resources and Capacity page. Log in instructions will be provided to each evaluator for this site. For technical assistance, please contact the Technology Services service desk at (253) 879-8585 or servicedesk@pugetsound.edu . For assistance with the report or supporting documents, please contact Alyce DeMarais at (253) 8793117 or ademarais@pugetsound.edu . Table of Contents Section Institutional Overview Basic Institutional Data Form Preface Update on Institutional Changes Recommendation Responses Response: Indicators as Assessment Tools Response: Threshold for Mission Fulfillment Chapter 1: Mission, Core Themes, and Expectations Executive Summary Standard 1.A Mission Mission Fulfillment Standard 1.B Core Themes Core Theme 1: Academic Excellence Core Theme 2: Rich Knowledge of Self and Others Core Theme 3: Engaged Citizenship Chapter 2: Resources and Capacity Executive Summary Standard 2.A Governance Standard 2.B Human Resources Standard 2.C Educational Resources Standard 2.D Student Support Resources Standard 2.E Library and Information Resources Standard 2.F Financial Resources Standard 2.G Physical and Technological Infrastructure Institutional Summary Appendices Appendix I: Puget Sound Core Themes, Objectives, Indicators, Assessments Appendix II: Puget Sound’s National Peer Institutions Appendix III: Class Scheduling Memo Appendix IV: Financial Resources Supporting Policies, Procedures, Practices Page 1 3 10 10 10 10 11 12 12 12 13 16 17 20 23 26 26 28 41 45 53 68 71 74 79 82 85 86 90 Puget Sound Resources and Capacity Page 1 Institutional Overview Established in 1888, The University of Puget Sound is a selective, national, residential liberal arts college in Tacoma, Washington [Eligibility Requirement 1]. The students, staff, and faculty at Puget Sound take pride in this distinction as it is the product of 30+ years of a deliberate refocusing of the college’s mission to its original intent. Puget Sound’s undergraduate student body of about 2,600 takes part in a strong academic program that includes a core curriculum in the liberal arts tradition and more than 40 major, minor, and interdisciplinary emphasis programs. Approximately 200 students are enrolled in three distinctive graduate programs in education, occupational therapy, and physical therapy. The faculty, staff, and Board of Trustees support a program committed to academic excellence in a liberal arts environment. The full-time faculty of approximately 225 is first and foremost a teaching faculty, selected not only for excellence in various subject areas but also for the desire and ability to promote student learning and critical thinking. Students benefit from classes taught by committed faculty members who welcome students into their classrooms and into the broader scholarly community of the campus. Faculty members maintain active intellectual lives that nourish their own scholarly development and their work with students. Puget Sound welcomes students, faculty, and staff inclusive of religious faith, racial and ethnic background, sexual orientation and gender expression, socio-economic background, age, ability, political belief, and veteran or documentation status. The limited size of the student body, the residential campus, and the commitment of the faculty and staff to intensive, rigorous education create a highly engaged and caring community. Learning beyond the classroom is an important component of a residential college experience. Puget Sound is a community in which each student's education is enriched by many opportunities to extend and supplement in-class learning through such activities as attending lectures, seminars, plays and concerts; joining student clubs; participating in intramural or intercollegiate athletic teams; leading residence hall or residence community groups; volunteering in Tacoma and Pierce County; participating in sustainability efforts; or working on research through the Civic Scholarship Initiative; or pursuing social and environmental goals through the Race and Pedagogy Initiative or the Sound Policy Institute. In these and similar settings, students develop empathy while navigating differences, learn to be productive members of a team, and forge new friendships. Over the past several years, Puget Sound has focused in a disciplined way upon strengthening the academic and residential experience of the campus and confirming Puget Sound’s national reputation as a liberal arts college. The success of these endeavors has been enhanced by building upon the college’s distinguishing strengths in innovative interdisciplinary study in the context of a traditional liberal arts curriculum. The college has invested in improving the campus living and learning environment by designing and implementing an ambitious master plan and has looked beyond the campus to engage external constituencies, alumni, and the local community in a more systematic and sustainable way. Puget Sound faculty and staff are working to strengthen the college’s financial position to support students more effectively through an enhanced fundraising plan and apparatus, including a $125 million capital campaign, and through prudent management of financial assets, and strategic deployment of human resources. While the intellectual objectives of the University of Puget Sound are of paramount importance, the college recognizes that the life of the mind creates a context for personal and professional growth. The Puget Sound Resources and Capacity Page 2 college therefore ascribes to outcomes provided by an undergraduate liberal arts education as set forth in the institution’s mission statement and educational goals. Such an education should prepare a person to pursue interests and ideas with confidence and independence; to meet the demands of a career, including professional preparation in Puget Sound’s graduate programs; and to address the complexity of modern life. Building on the college’s mission and educational goals, the Puget Sound community is dedicated to a visionary strategic plan. The objectives of Defining Moments: The Strategic Plan for the University of Puget Sound clarify and refine Puget Sound’s commitment to comprehensive liberal learning and academic excellence. The Board of Trustees approved and endorsed the strategic plan in 2006 and the president, cabinet, and board assessed the strategic plan at its mid-point in 2011. The four objectives of Defining Moments are: Innovate: Enhance and distinguish the Puget Sound experience. We will build upon our reputation for distinguished teaching and learning to be nationally recognized for providing the most successful integration anywhere of a traditional liberal arts curriculum with innovative interdisciplinary programs, distinctive centers for learning and research, vibrant co-curricular programs, and a campus community that embraces cultural diversity, the challenges of global citizenship, and meaningful partnerships in the region. We will develop resources for embracing curricular innovation focused on environmental, international, and civic concerns; create new faculty lines to enhance faculty recruitment and retention, strengthen targeted programs at the intersection of disciplines, and generate opportunities for faculty research and student mentoring across disciplines; and strengthen and promote academic achievements and partnerships in the arts and music, education, health sciences, and business and leadership that engage regional issues for their national significance and recognition. Inspire: Build an inspiring physical environment for learning. We will implement the Tapestry of Learning master plan to create a campus that is an inspiring, fully integrated living and learning environment and an intellectual asset for our community—a place that takes full advantage of the resources of our urban and natural setting and the university’s distinctive architecture and landscape. We will complete the integrated Science Center and Slater Museum of Natural History; build a Center for Health Sciences as a distinctive academic and clinical asset uniting psychology, exercise science, and physical and occupational therapy; create Commencement Walk to integrate the north and south sectors of campus and establish a new grand campus entrance and approach; and expand and improve recreation facilities to promote health and fitness for the campus community. Engage: Forge lifelong relationships. We will be a first-choice college that instills intense pride and fosters membership in the Puget Sound family as an enriching, lifelong investment. We will reorient the alumni office from a program-based operation to a strategic center for cultivating mutually beneficial relationships; develop and manage a network of volunteer opportunities to generate an array of connections and services for alumni, parents, and friends; and enhance external and internal campus programs and communications to reflect and promote our mission, vision, values, and strategic goals. Invest: Strengthen our financial position. We will create a culture of philanthropy and attract the resources necessary to meet the full educational needs of an increasingly diverse and talented body of students and the campus in which we live and learn. We will meet student financial need through increased annual giving and endowment; strategically deploy the university’s endowment asset allocation, spending policy, and leverage capacity; and implement an inspiring and successful comprehensive campaign to support the advancement of the university for many years to come. 3 Puget Sound Resources and Capacity Page Basic Institutional Data Form Information and data provided in the institutional self-evaluation are usually for the academic and fiscal year preceding the year of the evaluation committee visit. The purpose of this form is to provide Commissioners and evaluators with current data for the year of the visit. After the self-evaluation report has been finalized, complete this form to ensure the information is current for the time of the evaluation committee visit. Please provide a completed copy of this form with each copy of the selfevaluation report sent to the Commission office and to each evaluator. To enable consistency of reporting, please refer to the glossary in the 2003 Accreditation Handbook for definitions of terms. Institution: University of Puget Sound Address: 1500 N Warner St, CMB 1014 City, State, ZIP: Tacoma, WA 98416 Degree Levels Offered: X Doctorate X Masters X Baccalaureate If part of a multi-institution system, name of system: Type of Institution: N/A X Comprehensive Institutional control: X Private/Independent (X Non-profit) Institutional calendar: X Semester Specialized/Programmatic accreditation: List program or school, degree level(s) and date of last accreditation by an agency recognized by the United States Department of Education. (Add additional pages if necessary.) Program or School Degree Level(s) Chemistry Undergraduate Education Music Occupational Therapy Physical Therapy Graduate Undergraduate Graduate Graduate Recognized Agency American Chemical Society Washington State Office of the Superintendent of Public Instruction National Association of Schools of Music ACOTE CAPTE Date June 2012 (pending) March 2010 Fall 2010 April 28, 2012 Nov. 17, 2010 Puget Sound Resources and Capacity Page 4 Full-Time Equivalent (FTE) Enrollment Formula used to compute FTE: [(Number of units taken by part-time students) multiplied by (per-unit tuition) divided by (full-time tuition)] plus the number of fulltime students: Official Fall 2011 (most recent year) FTE Student Enrollments Current Year Dates: Fall 2011 Undergraduate 2630.6 Graduate 216.98 Professional 0 Unclassified 1.14 Total all levels 2848.72 One Year Prior Dates: Fall 2010 2558.54 221.3 0 3.77 2783.61 Classification Two Years Prior Dates: Fall 2009 2586.74 228.85 0 4.58 2820.16 Full-Time Unduplicated Headcount Enrollment. (Count students enrolled in credit courses only.) Official Fall 2011 (most recent year) Student Headcount Enrollments Current Year Dates: Fall 2011 Undergraduate 2620 Graduate 199 Professional 0 Unclassified 0 Total all levels 2819 One Year Prior Dates: Fall 2010 2547 202 0 1 2750 Classification Two Years Prior Dates: Fall 2009 2581 211 0 3 2795 Numbers of Full-Time and Part-Time Instructional and Research Faculty & Staff and Numbers of FullTime (only) Instructional and Research Faculty & Staff by Highest Degree Earned. Include only professional personnel who are primarily assigned to instruction or research. Total Number Rank Professor Associate Professor Assistant Professor Instructor Lecturer and Teaching Assistant Research Staff and Research Assistant Undesignated Rank Number of Full-Time (only) Faculty and Staff by Highest Degree Earned Full Time 93 54 59 34 Part Time 0 0 0 51 Less than Associate 0 0 0 0 0 0 0 0 0 0 Associate Bachelor Masters Specialist Doctorate 0 0 0 0 0 0 0 0 2 3 8 25 0 0 0 0 91 51 51 9 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Puget Sound Resources and Capacity Page 5 Mean Salaries and Mean Years of Service of Full-Time Instructional and Research Faculty and Staff. Include only full-time personnel with professional status who are primarily assigned to instruction or research. Rank Mean Salary Mean Years of Service Professor $100,637.50 Associate Professor $74,026.06 Assistant Professor $61,634.03 Instructor $64,859.47 Lecturer and Teaching Assistant 0 Research Staff and Research Assistant 0 Undesignated Rank 0 Financial Information. Complete each item in the report using zero where there is nothing to report. Enter figures to the nearest dollar. Auxiliary and service enterprises of the institution (housing, food service, book stores, athletics, etc.) should be included. The institution’s audit materials should be an excellent reference for completing the report. Fiscal year of the Institution: July 1 – June 30 Reporting of income: Accrual Basis Reporting of expenses: Accrual Basis x x Accrual Basis Accrual Basis BALANCE SHEET DATA ASSETS CURRENT FUNDS Unrestricted Cash Investments Accounts receivable gross Less allowance for bad debts Inventories Prepaid expenses and deferred charges Other (identify) Due from Total Unrestricted Restricted Cash Investments Other (identify) Due from Total Restricted TOTAL CURRENT FUNDS ENDOWMENT AND SIMILAR FUNDS Cash Investments Other (identify) Perpetual Trusts Last Completed FY Dates:2012 One Year Prior to Last Completed FY Dates:2011 Two Years Prior to Last Completed FY Dates: 2010 23,496,000 17,584,000 27,848,000 24,513,000 19,099,000 29,927,000 17,617,000 33,873,000 33,019,000 (2,590,000) 731,000 2,066,000 0 0 69,135,000 (2,849,000) 712,000 2,246,000 0 0 73,648,000 (760,000) 757,000 2,567,000 0 0 87,073,000 0 0 0 0 0 69,135,000 0 0 0 0 0 73,648,000 0 0 0 0 0 87,073,000 1,676,000 247,005,000 1,787,000 1,649,000 247,756,000 1,886,000 607,000 215,409,000 1,675,000 21 8 2 15 0 0 0 Puget Sound Resources and Capacity Page Due from TOTAL ENDOWMENT AND SIMILAR FUNDS PLANT FUND Unexpended Cash Investments Other (identify) Total unexpended Investment in Plant Land Land improvements Buildings Equipment Library resources Other (identify) Collections Construction In Progress Total investments in plant Due from Other plant funds (identify) TOTAL PLANT FUNDS OTHER ASSETS (IDENTIFY) Beneficial interests in outside trusts Assets held under split interest agreements Intangible assets Other investments TOTAL OTHER ASSETS TOTAL ASSETS LIABILITIES CURRENT FUNDS Unrestricted Accounts payable Accrued liabilities Students’ deposits Deferred credits Other liabilities (identify) Due to Fund balance Total Unrestricted Restricted Accounts payable Other (identify) Due to Fund balance Total Restricted TOTAL CURRENT FUNDS ENDOWMENT AND SIMILAR FUNDS Restricted Quasi-endowed 6 0 250,468,000 0 251,291,000 0 217,691,000 882,000 0 0 882,000 132,000 0 0 132,000 7,469,000 0 0 7,469,000 10,729,000 13,406,000 136,214,000 9,070,000 657,000 10,640,000 7,592,000 122,263,000 8,277.000 793,000 10,464,000 6,938,000 116,212,000 8,548,000 1,079,000 544,000 2,602,000 173,222,000 0 0 174,104,000 540,000 23,210,000 173,315,000 0 0 173,447,000 535,000 8,312,000 152,088,000 0 0 159,557,000 1,708,000 6,042,000 3,889,000 1,038,000 12,677,000 506,384,000 2,035,000 6,390,000 891,000 2,118,000 11,434,000 509,820,000 One Year Prior to Last Completed FY Dates: 2011 Last Completed FY Dates: 2012 1,626,000 7,172,000 595,000 994,000 10,387,000 474,708,000 Two Years Prior to Last Completed FY Dates: 2010 2,361,000 13,120,000 2,912,000 0 0 0 0 18,393,000 6,990,000 10,712,000 2,916,000 0 0 0 0 20,618,000 6,620,000 9,851,000 2,543,000 0 0 0 0 19,014,000 0 0 0 0 0 18,393,000 0 0 0 0 0 20,618,000 0 0 0 0 0 19,014,000 0 0 0 0 0 0 Puget Sound Resources and Capacity Page Due to Fund balance TOTAL ENDOWMENT AND SIMILAR FUNDS PLANT FUND Unexpended Accounts payable Notes payable Bonds payable Other liabilities (identify) Capital lease obligations Asset retirement obligations Due to Fund balance Total unexpended Investment in Plant Notes payable Bonds payable Mortgage payable Other liabilities (identify) Capital lease obligations Asset retirement obligations Due to Other plant fund liabilities (identify) TOTAL INVESTMENTS IN PLANT FUND OTHER LIABILITIES (IDENTIFY) Liabilities under split interest agreements Government advances for student loans Unrealized loss on interest rate swap TOTAL OTHER LIABILITIES TOTAL LIABILITIES FUND BALANCE 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 60,707,000 0 0 59,000 1,611,000 0 0 62,377,000 0 62,236,000 0 0 109,000 1,563,000 0 0 63,908,000 0 63,694,000 0 0 188,000 1,571,000 0 0 65,453,000 2,391,000 2,576,000 2,785,000 12,827,000 13,122,000 13,515,000 16,052,000 31,270,000 112,040,000 394,344,000 9,091,000 24,789,000 109,315,000 400,505,000 10,961,000 27,261,000 111,728,000 362,980,000 CURRENT FUNDS, REVENUES, EXPENDITURES, AND OTHER CHANGES REVENUES Tuition and fees (net of financial aid) Federal appropriations State appropriations Local appropriations Grants and contracts Endowment income Auxiliary enterprises Other (identify) Gift contributions Actuarial adjustments & other changes Gain on revalue of asset retirement obligations 66,795,000 0 0 0 2,228,000 (2,286,000) 21,745,000 One Year Prior to Last Completed FY Dates:2011 64,153,000 0 0 0 2,229,000 39,655,000 20,616,000 Two Years Prior to Last Completed FY Dates: 2010 63,384,000 0 0 0 2,070,000 26,202,000 20,847,000 19,240,000 (8,477,000) 0 7,731,000 3,404,000 0 12,962,000 Last Completed FY Dates:2012 3,305,000 Puget Sound Resources and Capacity Page Gain on insurance recovery Other sources TOTAL REVENUES EXPENDITURE & MANDATORY TRANSFERS Educational and General Instruction Research Public services Academic support Student services Institutional support Operation and maintenance of plant Scholarships and fellowships Other (identify) Mandatory transfers for: Principal and interest Renewal and replacements Loan fund matching grants Other (identify) Total Educational and General 8 0 1,777,000 101,022,000 0 2,810,000 140,598,000 278,000 2,000,000 131,048,000 45,819,000 941,000 0 8,882,000 17,400,000 14,225,000 0 0 0 44,212,000 776,000 0 8,875,000 17,181,000 13,397,000 0 0 0 43,280,000 600,000 0 8,985,000 17,364,000 12,282,000 0 0 0 0 0 0 0 87,267,000 0 0 0 0 84,441,000 0 0 0 0 82,511,000 19,916,000 18,632,000 18,339,000 0 0 19,916,000 0 0 18,632,000 0 0 18,339,000 TOTAL EXPENDITURE & MANDATORY TRANSFERS OTHER TRANSFERS AND ADDITIONS/DELETIONS (identify) Actuarial adjustments & other changes 107,183,000 0 103,073,000 0 100,850,000 (1,419,000) EXCESS [deficiency of revenues over expenditures and mandatory transfers (net change in fund balances)] (6,161,000) 37,525,000 28,779,000 One Year Prior to Last Completed FY Dates:2011 62,345,000 0 Two Years Prior to Last Completed FY Dates:2010 63,882,000 0 Auxiliary Enterprises Expenditures Mandatory transfers for: Principal and interest Renewals and replacements Total Auxiliary Enterprises INSTITUTIONAL INDEBTEDNESS TOTAL DEBT TO OUTSIDE PARTIES For Capital Outlay For Operations Last Completed FY Dates:2012 60,766,000 0 Puget Sound Resources and Capacity Page 9 Domestic Off-Campus Degree Programs and Academic Credit Sites: Report information for off-campus sites within the United States where degree programs and academic coursework is offered. (Add additional pages if necessary.) Degree Programs – list the names of degree programs that can be completed at the site. Academic Credit Courses – report the total number of academic credit courses offered at the site. Student Headcount – report the total number (unduplicated headcount) of students currently enrolled in programs at the site. Faculty Headcount – report the total number (unduplicated headcount) of faculty (full-time and parttime) teaching at the site. PROGRAMS AND ACADEMIC CREDIT OFFERED AT OFF-CAMPUS SITES WITHIN THE UNITED STATES Location of Site Academic Student Name Degree Programs Credit Headcount City, State, ZIP Courses Faculty Headcount N/A Programs and Academic Courses Offered at Sites Outside the United States. Report information for sites outside the United States where degree programs and academic credit courses are offered, including study abroad programs and educational operations on military bases. (Add additional pages if necessary.) Degree Programs – list the names of degree programs that can be completed at the site. Academic Credit Courses – report the total number of academic credit courses offered at the site. Student Headcount – report the total number (unduplicated headcount) of students currently enrolled in programs at the site. Faculty Headcount – report the total number (unduplicated headcount) of faculty (full-time and parttime) teaching at the site. PROGRAMS AND ACADEMIC CREDIT COURSES OFFERED AT SITES OUTSIDE THE UNITED STATES Location of Site Academic Student Name Degree Programs Credit Headcount City, State, ZIP Courses N/A Faculty Headcount Puget Sound Resources and Capacity Page 10 Preface Update on Institutional Changes Puget Sound’s last report to the Northwest Commission on Colleges and Universities (NWCCU) was a Year One Report submitted in February 2011. Since March 2011, one significant change to the academic program that is in the process of implementation is revision to the first-year seminar rubrics. Puget Sound retains a two-semester first-year seminar program, now designated Seminar in Scholarly Inquiry I and II. The seminars introduce students to an academic community and engage them in the process of scholarly inquiry. In these discussion-based seminars, students develop the intellectual habits necessary to write and speak effectively and with integrity. Students increase their ability to develop effective arguments by learning to frame questions around a focused topic, to assess and support claims, and to present their work to an academic audience both orally and in writing. As part of understanding scholarly conversations, students learn to identify the most appropriate sources of information and to evaluate those sources critically. Over the course of two seminars, students—with increasing independence—contribute to these conversations and produce a substantive scholarly project. In August 2011, Puget Sound opened a center for health sciences, Weyerhaeuser Hall. This new academic building provides a venue to prepare students for work in the dynamic fields of health and behavioral sciences. Building on Puget Sound's liberal arts tradition of interdisciplinary innovation, the center brings together teaching and research in the undergraduate disciplines of psychology and exercise science with clinical graduate studies in occupational and physical therapy and provides resources for the interdisciplinary emphasis in neuroscience. Recommendation Responses While reaffirming accreditation of Puget Sound in 2011, the NWCCU found that the two recommendations identified in the Spring 2011 Year One Peer Evaluation Report addressed areas where the college was “substantially in compliance with the Commission’s criteria for accreditation, but need[ed] improvement.” Those two recommendations are: 1) The evaluators recommend that the University of Puget Sound provides greater specificity how [sic] its list of indicators will be used as assessment tools to demonstrate accomplishment of its core theme objectives (Standard 1.B.2.). 2) The evaluators recommend that the University of Puget Sound articulates how its various assessment indicators will demonstrate an acceptable threshold of mission fulfillment (Standard 1.A.2.). Response: Indicators as Assessment Tools Over the past year Puget Sound representatives have reviewed the core themes, objectives, and indicators. This ongoing review resulted in affirmation of the core themes and refinement of the objectives and indicators. The Accreditation Review Committee (ARC) conducted this work and the president’s cabinet reviewed and confirmed the revisions in August 2012. The revision process included a thorough review of assessment evidence available for each of the indicators. Assessments were assigned to each indicator and areas where assessment evidence was required were identified. A full list of the core themes, objectives, indicators, and assessments is Puget Sound Resources and Capacity Page 11 provided in Appendix I. A more detailed discussion of the core themes, objectives, indicators, and assessments is provided in Chapter 1 of this report. Response: Threshold for Mission Fulfillment Mission fulfillment for the University of Puget Sound is defined by the advancement of students who, at the end of their Puget Sound educational experience, have fulfilled the tenets of the mission statement and educational goals. Puget Sound expects all of its graduates to demonstrate they have experienced the principles identified in the mission statement and gained and practiced the values and skills identified in the educational goals. Puget Sound graduates have engaged in their education through the academic, co-curricular, and community life at the college. Within the context of Puget Sound’s Core Themes of academic excellence, rich knowledge of self and others, and engaged citizenship, we recognized that the expected outcomes for student achievement align with the outcomes identified through the Wabash National Study regarding student experiences (www.liberalarts.wabash.edu). The Wabash National Study identifies broad categories of high impact teaching practices and institutional conditions that predict growth on key student outcomes. The research showed that students who report higher levels of high impact experiences tend to grow more on outcome measures. Puget Sound, therefore, has developed a holistic approach to mission fulfillment by identifying specific high impact practices and experiences to serve as representation of the extent of Puget Sound’s mission fulfillment within the context of our three Core Themes. Within this framework we have identified those high impact practices Puget Sound provides for students, those high impact practices students experience, and demonstrated achievement of student outcomes within the context of these high impact practices. Specifically, Puget Sound has aligned the following high impact practices as identifying mission fulfillment in the context of our Core Themes: Puget Sound Core Theme Core Theme 1: Academic Excellence Core Theme 2: Rich Knowledge of Self and Others Core Theme 3: Engaged Citizenship Mission Fulfillment Practices Good teaching and high quality interactions with faculty; academic challenge and high expectations Diversity experiences on and off campus Active, collaborative citizenship requirements and opportunities Achievement of the measures identified within these high impact practices denotes mission fulfillment for Puget Sound. A more detailed discussion of high impact practices within the context of Puget Sound’s Core Themes and how they demonstrate an acceptable threshold for mission fulfillment at Puget Sound is provided in Chapter 1 of this report. Puget Sound Resources and Capacity Page 12 Chapter 1: Mission, Core Themes, and Expectations Executive Summary Chapter 1 provides an overview of the University of Puget Sound (established in 1888; Eligibility Requirement 1) mission statement, fulfillment of the mission, and the college’s core themes. The first section includes articulation of the mission statement and the college’s educational goals (Eligibility Requirement 3). This section also includes an overview of the governing Board of Trustees (Eligibility Requirement 2) and a discussion of mission fulfillment at Puget Sound. The second section provides a description of the three core themes and the objectives, indicators, and assessments addressing each theme. Standard 1.A Mission The University of Puget Sound articulates its purpose through the following mission statement and educational goals [Standard 1.A.1]: The mission of the university is to develop in its students capacities for critical analysis, aesthetic appreciation, sound judgment, and apt expression that will sustain a lifetime of intellectual curiosity, active inquiry, and reasoned independence. A Puget Sound education, both academic and cocurricular, encourages a rich knowledge of self and others, an appreciation of commonality and difference, the full, open, and civil discussion of ideas, thoughtful moral discourse, and the integration of learning, preparing the university's graduates to meet the highest tests of democratic citizenship. Such an education seeks to liberate each person's fullest intellectual and human potential to assist in the unfolding of creative and useful lives. To these ends, the faculty has selected the following goals to emphasize in the undergraduate curriculum: 1. 2. 3. 4. 5. 6. 7. 8. the ability to think logically, analytically, and independently; the ability to communicate clearly and effectively, both orally and in writing; the ability to learn on one's own; breadth of learning in the form of familiarity with a variety of academic fields and potential interests; depth of knowledge in a single field in order to know a sense of the power that comes with learning; an understanding of the interrelationships among the various fields of knowledge and the significance of one discipline for another; an acknowledged set of personal values; and informed appreciation of self and others as part of a broader humanity in the world environment Puget Sound adopted its current mission statement in 1998. The statement was thoroughly reviewed and reaffirmed in preparation for the strategic planning process led by President Ronald Thomas in 2004-2005, and ratified by the Board of Trustees in February 2006. The campus community, the president’s cabinet, and the Board of Trustees reviewed the mission statement and educational goals as part of the comprehensive reaccreditation review process in 2008-2009. Puget Sound Resources and Capacity Page 13 The mission statement is discussed in several venues, including our new staff orientation sessions, regular meetings of the senior management, and at the annual Fall Faculty Conversation and Fall Staff Conversation, among others. The mission statement appears in many college publications, including the Bulletin and Graduate Bulletin, the college website, the annual Financial Report, the Commencement Program, the Parent Resource Guide, and also in grant proposals. Development of Puget Sound’s core themes has taken place since 2009. Careful review of the college’s mission statement and educational goals led to identification of core themes that encompass a Puget Sound education. Puget Sound’s core themes are: (1) academic excellence, (2) rich knowledge of self and others, and (3) engaged citizenship. Refinement of the core themes is an ongoing, iterative process that has encompassed all constituents of the college—faculty, staff, and students. The Board of Trustees affirmed the core themes in fall 2010. A list of the core themes, objectives, indicators, and assessments is provided in Appendix I. The University of Puget Sound is an independent residential liberal arts college governed by a Board of Trustees. The board sets broad institutional mission and policies, delegates administrative authority, and periodically reviews its own structure and practices in order to ensure continued effectiveness. The documents that outline the role of the governing board are the Restated Articles of Incorporation, the Corporate Bylaws, and the board’s implementing resolutions, the most important of which are the statement of Board Organization and Committee Responsibilities and the Statement of Individual Trustee Responsibilities. These documents are periodically reviewed to assure compliance with evolving practices, legal requirements, and fiduciary responsibility. The board ensures that all resources at the college are directed toward fulfillment of the mission of the college. Mission Fulfillment [Standard 1.A.2] Puget Sound’s mission-centered expected outcomes for student achievement fall within the context of our three Core Themes: 1) Academic Excellence, 2) Rich Knowledge of Self and Others, and 3) Engaged Citizenship. As described in the Preface of this report, we recognize that achievement of the goals of Puget Sound’s core themes aligns with the outcomes identified through the Wabash National Study regarding student experiences (www.liberalarts.wabash.edu). The Wabash National Study of Liberal Arts Education is administered by the Center of Inquiry in the Liberal Arts, housed at Wabash College, and is “the primary mechanism by which the Center of Inquiry has implemented its mission to collaborate with institutions to gather and use evidence to strengthen liberal arts education.”1 The Wabash National Study identifies broad categories of teaching practices and institutional conditions that predict growth on a wide variety of student outcomes2. Students who report higher levels of these experiences tend to grow more on outcome measures. Puget Sound, therefore, has chosen specific high impact practices and experiences, as recommended by the Wabash National Study, to serve as representative of the extent of Puget Sound’s mission fulfillment within the framework of our Core Themes. Although there are several outcomes that address each high impact practice, Puget Sound has carefully chosen representative outcomes in each high impact practice category to demonstrate mission fulfillment. High impact practices that represent mission fulfillment in the context of our Core Themes are: 1 “The Wabash Study 2010,” Center of Inquiry, http://www.liberalarts.wabash.edu/wabash-study-2010-overview/ “The High-Impact Practices and Experiences from the Wabash National Study,” Wabash National Study of Liberal Arts Education, http://www.liberalarts.wabash.edu/study-research/ 2 Puget Sound Resources and Capacity Page 14 Puget Sound Core Theme Core Theme 1: Academic Excellence Core Theme 2: Rich Knowledge of Self and Others Mission Fulfillment Practices Good teaching and high quality interactions with faculty; academic challenge and high expectations Diversity experiences on and off campus Core Theme 3: Engaged Citizenship Active, collaborative citizenship requirements and opportunities Within the framework of Puget Sound’s Core Themes, we have identified high impact practices in three categories: 1) high impact practices Puget Sound provides for students, 2) those high impact practices students experience, and 3) demonstrated achievement of student outcomes within the context of these high impact practices. In each case, achievement of the goal is identified through representative assessments that address mission fulfillment. For each outcome, Puget Sound has set an acceptable threshold as meeting or exceeding the benchmark for Puget Sound’s National Peer Institutions (or the equivalent) as defined for the National Survey of Student Engagement (NSSE). A list of Puget Sound’s National Peer Institutions for the 2008 and 2011 NSSE administrations is provided in Appendix II. The following tables present high impact practices and assessment outcomes for Puget Sound in each of the three categories. In all three tables, Puget Sound assessments that exceed the benchmark by a statistically significant margin are indicated by an asterisk (*). Puget Sound assessments that fall below the benchmark by a statistically significant margin are indicated by a double asterisk (**). Unmarked assessments indicate there is no statistically significant difference between Puget Sound’s assessment and the benchmark. Mission Fulfillment: Puget Sound Context and Environment Puget Sound Core Theme High Impact Practice Puget Sound Context/Environment Core Theme 1: Academic Excellence Good Teaching and High Quality Interactions with Faculty Academic Challenge and High Expectations A faculty interested in teaching and student development HERI 2A Students ask questions in class or contributed to class discussions NSSE 1a Core Theme 2: Rich Knowledge of Self and Others Diversity Experiences Puget Sound includes diverse perspectives in class discussions or writing assignments NSSE 1e Core Theme 3: Engaged Citizenship Active, collaborative citizenship Students participate in learning communities, research, and activities NSSE 7c (learning community), 7d (research project), and 1s (work with faculty outside coursework) Assessment *Puget Sound assessment is significantly greater than the benchmark. Assessment Benchmark Puget Sound Assessment Benchmark Met High Student-Centered Pedagogy: 27% High Student-Centered Pedagogy: 32% 75% (Freshman: Often, Very Often) NSSE 2008 74% (Freshman: Often, Very Often) NSSE 2008 Yes 85% (Senior: Often, Very Often) NSSE 2011 82% (Senior: Often, Very Often) NSSE 2011 Yes 70% (Freshman: Often, Very Often) NSSE 2008 76% (Freshman: Often, Very Often) NSSE 2008 Yes* 70% (Senior: Often, Very Often) NSSE 2011 74% (Senior: Often, Very Often) NSSE 2011 Yes 7c: 29% (Freshman: Plan to Do, Done) NSSE 2008 7c: 38% (Freshman: Plan to Do, Done) NSSE 2008 Yes* 32.4% (Senior: Plan to Do, Done) NSSE 2011 26% (Senior: Plan to Do, Done) NSSE 2011 Yes 7d: 52% (Freshman: Plan to Do, Done) NSSE 2008 7d: 47% (Freshman: Plan to Do, Done) NSSE 2008 Yes 45% (Senior: Plan to Do, Done) NSSE 2011 36% (Senior: Plan to Do, Done) NSSE 2011 Yes* 1s: 17% (Freshman: Often, Very Often) NSSE 2008 1s: 18% (Freshman: Often, Very Often) NSSE 2008 Yes 35% (Senior: Often, Very Often) NSSE 2011 28% (Senior: Often, Very Often) NSSE 2011 Yes Yes* Puget Sound Resources and Capacity Page 15 Mission Fulfillment: Puget Sound Student Experience Puget Sound Core Theme High Impact Practice Puget Sound Student Experience Core Theme 1: Academic Excellence Good teaching and high quality interactions with faculty Prompt written or oral feedback from faculty on student academic performance NSSE 1q Academic Challenge and High Expectations Students work on papers or projects that require integrating ideas or information from various sources Students have serious conversations with students from different backgrounds NSSE 1d Core Theme 2: Rich Knowledge of Self and Others Core Theme 3: Engaged Citizenship Diversity Experiences Active, collaborative citizenship Assessment NSSE 1u (with students of different race/ethnicity) and 1v (with students of different religious belief, political opinion, personal values) NSSE 1t Students discuss ideas from their readings or classes with others outside of class *Puget Sound assessment is significantly greater than the benchmark. **Puget Sound assessment significantly less than the benchmark. Assessment Benchmark Puget Sound Assessment Benchmark Met 72% (Freshman: Often, Very Often) NSSE 2008 81% (Senior: Often, Very Often) NSSE 2011 80% (Freshman: Often, Very Often) NSSE 2008 94% (Senior: Often, Very Often) NSSE 2011 80% (Freshman: Often, Very Often) NSSE 2008 84% (Senior: Often, Very Often) NSSE 2011 87% (Freshman: Often, Very Often) NSSE 2008 95% (Senior: Often, Very Often) NSSE 2011 Yes* 1u: 65% (Freshman: Often, Very Often) NSSE 2008 1u: 58% (Freshman: Often, Very Often) NSSE 2008 No** 56% (Senior: Often, Very Often) NSSE 2011 53% (Senior: Often, Very Often) NSSE 2011 Yes 1v: 70% (Freshman: Often, Very Often) NSSE 2008 1v: 68% (Freshman: Often, Very Often) NSSE 2008 Yes 66% (Senior: Often, Very Often) NSSE 2011 56% (Senior: Often, Very Often) NSSE 2011 No** 72% (Freshman: Often, Very Often) NSSE 2008 77% (Senior: Often, Very Often) NSSE 2011 74% (Freshman: Often, Very Often) NSSE 2008 82% (Senior: Often, Very Often) NSSE 2011 Yes Yes Yes Yes Yes Mission Fulfillment: Puget Sound Student Outcomes Puget Sound Core Theme High Impact Practice Puget Sound Student Outcomes Core Theme 1: Academic Excellence Good teaching and high quality interactions with faculty Quality of non-classroom interactions with faculty Academic Challenge and High Expectations Students worked harder than they thought they could NSSE 1r Core Theme 2: Rich Knowledge of Self and Others Diversity Experiences Students understand people of other backgrounds NSSE 11l Core Theme 3: Engaged Citizenship Active, collaborative citizenship Students examine strengths and weaknesses of their own views and better understand someone else’s view Assessment NSSE 1p NSSE 6d (examined own views) and 6e (better understand someone else’s views) *Puget Sound assessment is significantly greater than the benchmark. Assessment Benchmark Puget Sound Assessment Benchmark Met 28% (Freshman: Often, Very Often) NSSE 2008 30% (Freshman: Often, Very Often) NSSE 2008 Yes 41% (Senior: Often, Very Often) NSSE 2011 40% (Senior: Often, Very Often) NSSE 2011 Yes 56% (Freshman: Often, Very Often) NSSE 2008 56% (Freshman: Often, Very Often) NSSE 2008 Yes 62% (Senior: Often, Very Often) NSSE 2011 57% (Senior: Often, Very Often) NSSE 2011 Yes 60% (Freshman: Quite a Bit, Very Much) NSSE 2008 55% (Freshman: Quite a Bit, Very Much) NSSE 2008 Yes 54% (Senior: Quite a Bit, Very Much) NSSE 2011 51% (Senior: Quite a Bit, Very Much) NSSE 2011 Yes 6d: 63% (Freshman: Often, Very Often) NSSE 2008 6d: 70% (Freshman: Often, Very Often) NSSE 2008 Yes* 62% (Senior: Often, Very Often) NSSE 2011 68% (Senior: Often, Very Often) NSSE 2011 Yes 6e: 70% (Freshman: Often, Very Often) NSSE 6e: 73% (Freshman: Often, Very Often) NSSE 2008 Yes 2008, 72% (Senior: Often, Very Often) NSSE 2011 73% (Senior: Often, Very Often) NSSE 2011 Yes Puget Sound Resources and Capacity Page 16 Mission Fulfillment Analysis Puget Sound is an institution that sets high expectations for itself and strives to meet those expectations through careful evaluation and analysis. We have chosen to set high expectations for mission fulfillment at Puget Sound: meeting or exceeding benchmarks set by our national peers on measures of high impact practices in three areas: 1) high impact practices Puget Sound provides for students, 2) those high impact practices students experience, and 3) demonstrated achievement of student outcomes within the context of these high impact practices. Overall, Puget Sound has met or exceeded these benchmarks. In some categories, Puget Sound meets the mission fulfillment benchmark but we are working to improve the experience and outcomes for our students. For example, the faculty is currently evaluating and assessing the senior experience at Puget Sound. We have received a grant from the Teagle Foundation to address the senior experience and have used those funds for assessment, analysis, and implementation of new programs. By addressing the senior experience and senior outcomes, departments and programs will have a framework to evaluate the academic challenge of the rest of the curriculum. There is one student experience area where two of the four Puget Sound assessments are significantly below the benchmarks (indicated by the double asterisks). This area represents students’ experiences with other students from different backgrounds. Addressing diversity is an important goal for Puget Sound. A campus climate survey was administered in spring 2012 and the preliminary results of that survey have been disseminated across campus. Faculty, staff, and students are evaluating the outcomes and addressing next action steps. The Diversity Advisory Council will further disaggregate findings over the summer of 2013 and will form recommendations. Puget Sound has recently hired a new Dean of Diversity and Inclusion/Chief Diversity Officer who will help lead the campus in these endeavors. In addition, the campus community is in the process of several initiatives that address diversity at Puget Sound. For example, the faculty conducted a curriculum review of course content addressing diversity and is in discussion regarding a diversity core requirement. At the February meeting, the Board of Trustees held a workshop specifically addressing diversity at Puget Sound. In all areas, Puget Sound is striving to meet our own expectations for a welcoming environment that challenges students to experience, understand, and appreciate commonality and difference. In all areas of mission fulfillment, members of the Puget Sound community are engaged in careful review and analysis. We continue to address outcomes of what we provide students, what students experience, and what students achieve. Standard 1.B Core Themes A Puget Sound education is not something students get; it is an experience in which students engage that has substantial influence on the persons they become. By bringing together a highly talented and increasingly diverse student body to work with a dedicated faculty of teacher-scholars—in an environment distinctly enriched by a combination of strong liberal arts curriculum, innovative interdisciplinary programs, and a vibrant co-curriculum complemented both by schools of business, music, education, and occupational therapy and physical therapy and by the dynamic Pacific Northwest environment—Puget Sound invites students to join with the college in investing in their preparation to engage the world with a clear sense of purpose. Puget Sound Resources and Capacity Page 17 Puget Sound thus accepts the challenge of articulating core themes essential to the mission and educational goals and to the strategic vision that guide the work of the college: academic excellence, rich knowledge of self and others, and engaged citizenship [Standard 1.B.1]. Each core theme incorporates three levels of thinking: what the college brings to the students’ experience, how the students engage the experience, and what capacities the students demonstrate as they move through and beyond their educational program at Puget Sound. Puget Sound’s core themes are essential elements of our mission statement: Core Theme 1: Academic Excellence Core Theme 2: Rich Knowledge of Self and Others Core Theme 3: Engaged Citizenship In the narrative and tables below, we provide an overview of the objectives and indicators for each core theme [Standard 1.B.2]. This information is also provided in a composite table in Appendix I. Core Theme 1: Academic Excellence Put simply, at Puget Sound we engage students in high quality learning, intellectual exploration, and academic conversation in the liberal arts and selected professional fields. We seek to inspire students to excellent academic work and we aspire to demonstrate excellence in all aspects of our work with them, from the classroom to the athletic field and from the dining hall to the residence hall. Students demonstrate academic excellence through five objectives: by becoming (1) effective critical thinkers and (2) able advocates, both in writing and speaking; by developing (3) familiarity with a variety of fields and interests and understanding of interrelationship among those fields and interests; and by achieving both the (4) depth of knowledge in a major field and (5) intellectual independence requisite for a bachelor’s or first professional degree. Objective 1A. Critical Analysis The ability to think critically and analytically is an important component of academic excellence and is central to Puget Sound’s goals. Practice in critical analysis begins with Prelude, the academic orientation for first-year students. Two first-year seminars introduce students to the tools for and practice of critical analysis through in-depth analysis of a focused area of interest. The core curriculum offers third and fourth year students the opportunity to develop an understanding of the interrelationship of fields of knowledge through critical analysis in their interdisciplinary Connections courses. Senior culminating experiences (including but not limited to senior capstone courses, theses, advanced courses within a program, independent research, musical and artistic performances) attest to the mission to foster an environment promoting critical analysis. A culture of information literacy across the curriculum challenges students to evaluate, critique, and use information from a variety of sources effectively within multiple disciplines. Complementing the curriculum, residential and campus programming (e.g., lectures, workshops) provide opportunities for the development of critical analysis skills. Leadership roles through committee service and participation in clubs, athletics, and residential organizations create opportunities to develop and practice critical analysis skills outside the classroom. Puget Sound Resources and Capacity Page 18 Core Theme 1: Academic Excellence Objective 1A : critical analysis Indicator 1A1: senior culminating experience Indicator 1A2: Connections core course Indicator 1A3: residential and campus programming; Student Affairs learning goal of critical analysis Indicator 1A4: leadership pathways; alumni information regarding leadership Indicator 1A5: information literacy across the curriculum Assessments: Senior culminating experience assessments Assessments: Senior focus groups; senior survey; Connections review Assessments: Participation analysis; Student Affairs learning goal assessment Assessments: Alumni Sharing Knowledge (ASK) network analysis; Alumni Council leadership participation Assessments: Research practices survey; senior culminating experience assessments Objective 1B. Communicate Clearly and Effectively Clear and effective communication is an important component of academic excellence at Puget Sound. As such, writing is of highest importance across the curriculum. All first year students complete two seminars over two semesters: currently titled Writing and Rhetoric and Scholarly and Creative Inquiry. These courses are designed to aid students in effectively communicating their ideas, both in a written and an oral manner. Writing across the curriculum is embraced by all departments and programs at Puget Sound, and written expression is highlighted in most courses offered. Many departments and programs require students to complete a substantial writing project as a prerequisite to graduation. To complement writing as a means of expression, several departments/programs require students to communicate via performances and oral and/or multimedia presentations. Core Theme 1: Academic Excellence Objective 1B: communicate clearly and effectively Indicator 1B1: first year seminars Indicator 1B2: writing across the curriculum Indicator 1B3: written and oral communication within the majors Indicator 1B4: research project/performance presentation Assessments: Seminar objectives review; transcript analysis Assessments: Writing assessment; NSSE Assessments: Department and program curriculum reviews; senior culminating experience assessments; NSSE Assessments: NSSE; Freshman Survey; Senior Survey Objective 1C. Breadth of Learning As a liberal arts institution, Puget Sound provides students the opportunity to experience a breadth of learning in many ways. The Core Curriculum enhances students’ learning by allowing them to attain knowledge outside of their major and/or minor fields of study. Puget Sound prepares first-year students with core courses on inquiry, argument, and effective communication. Over the next two years students take courses in the Five Approaches to Knowing: Fine Arts, Humanistic, Mathematical, Natural Scientific, and Social Scientific. Students also participate in a Connections core course which introduces them to interrelated fields of knowledge. Puget Sound emphasizes its mission as a liberal arts institution to foster an understanding of the interrelationships of fields of knowledge. The Core Curriculum provides students with the necessary information and skills to make valuable connections across disciplines. The Puget Sound Resources and Capacity Page 19 college maintains several interdisciplinary programs that provide opportunities for students to examine material and ideas from multiple perspectives, as described above (e.g., Connections Core) As a graduation requirement, students take three upper-division courses outside of their major area of study. This requirement encourages students to continue to take advantage of the interdisciplinary nature of Puget Sound’s curriculum. The college maintains a foreign language competency requirement for all students, thus creating an additional opportunity for students discover not only a second language but also a culture different from their own. Puget Sound offers residential programs that are clear extensions of the curriculum. Many students participate in co-curricular enhancements, such as residential seminars, or live in themed housing arrangements such as the Foreign Language and Culture House in order to further extend their breadth of knowledge. Core Theme 1: Academic Excellence Objective 1C: breadth of learning Indicator 1C1: core curriculum and upper division graduation requirement Indicator 1C2: foreign language graduation requirement Indicator 1C3: integration of residential programs Assessments: Transcript evaluation of graduation requirements; survey and focus group data; Curriculum Committee review; number of students with multiple majors/minors Assessments: HEDS survey results; participation comparison with other institutions Assessments: Residential seminar assessment; focus group data Objective 1D. Depth of Knowledge In addition to providing students with a breadth of knowledge, Puget Sound promotes depth of knowledge in one or more areas for its students. This is accomplished primarily through academic majors, minors, and interdisciplinary emphases that encourage students to explore an area of study or discipline in depth. Independent research projects allow students to pursue, under the mentorship of a faculty member, an area of study that may not be covered in courses or that may be an extension of work done in previous courses. Core Theme 1: Academic Excellence Objective 1D: depth of knowledge Indicator 1D1: major/minor/emphasis; upper division graduation requirement Indicator 1D2: senior theses and projects; independent research Assessments: Program outcomes; Department/Program curriculum reviews; transcript analysis; Senior survey Assessments: Senior culminating experience assessments; independent research assessments; NSSE Objective 1E. Intellectual Independence Puget Sound prepares students to participate in a life of intellectual independence. As students move through the curriculum and co-curriculum, they hone their analytical and communication skills to demonstrate advanced critical thinking. Several educational goals support intellectual independence including the ability to think logically, analytically, and independently; the ability to learn on one's own; and the realization of interrelationships among the various fields of knowledge. Puget Sound Resources and Capacity Page 20 Culminating experiences such as senior theses, senior seminars, independent research projects, portfolios, and performances provide avenues for students to demonstrate their knowledge and test their own theories and ideas. Participating in internships allows students the opportunity to explore careers and vocations, build experience and prepare for the challenges of life after college. Students bring their experience back to the classroom and to their other endeavors, thus enhancing their work. Puget Sound students carry their intellectual independence beyond their undergraduate experience. Participation in pre- and post-graduate scholarships and fellowships requires the demonstration of academic achievement, self-directed project development, and global awareness. Core Theme 1: Academic Excellence Objective 1E: intellectual independence Indicator 1E1: independent research, projects, study; student publications and clubs Indicator 1E2: internships Indicator 1E3: post-graduate fellowships and programs Assessments: Participation in research and independent study; final report and reflection analysis; NSSE Assessments: Number of students participating; student and employer evaluations; Senior survey Assessments: Numbers and types of fellowships Core Theme 2: Rich Knowledge of Self and Others Twenty-first century students live in global community and they encounter daily the opportunities and challenges of interpersonal, intercultural, and international relationships and undertakings. In this context, we seek to model strong understanding of self and connectedness to others; to uphold our commitments to a campus community that values inclusivity and integrity; and to foster opportunities for creative and useful work, both individually and with others. Students demonstrate rich knowledge of self and others by addressing four objectives: (1) developing informed appreciation of and enacting respect for diversity; (2) attending and producing creative and analytical works; (3) participating in team endeavors in the curriculum and co-curriculum; and (4) completing internships and other pre-service placements, community-based learning assignments, and volunteer service projects. Objective 2A. Informed Appreciation of Commonality and Difference Appreciation of commonality and difference is central and essential to a liberal arts education and is a core value at Puget Sound. The college is guided in this aspiration by a Diversity Strategic Plan that emphasizes the importance of recruiting and retaining a diverse student body, faculty, and staff; creating a campus environment that fully welcomes and supports all aspects of social diversity including age, disability, gender, race/ethnicity, religion/spiritual tradition, sexual orientation, job status or socioeconomic class, personal appearance, and political beliefs; improving working and business relationships with diverse communities in the Puget Sound region; and demonstrates accountability for achievement of diversity goals. Students build openness and engagement through courses and events designed to educate about respect, difference, and commonality. Programs such as the Race and Pedagogy Initiative and the Freedom Education Project foster critical examination of race, education, and incarceration as well as advocacy and action to reduce racism. The Puget Sound community is enriched by diversity in all its forms and fosters active engagement of all who work and study in this community. Puget Sound Resources and Capacity Page 21 Puget Sound motivates its students to experience cultures other than those of the United States. The international programs office coordinates international experience efforts, including study abroad programs and international students and visitors. Puget Sound students fulfill a foreign language requirement that encourages understanding of other cultures and the world around us. Core Theme 2: Rich Knowledge of Self and Others Objective 2A: informed appreciation of commonality and difference Indicator 2A1: implementation of the diversity strategic plan and Race and Pedagogy Initiative Indicator 2A2: international programs Indicator 2A3: foreign language graduation requirement Assessments: Campus climate survey; student outcomes assessments; club and affinity group participation Assessments: Participation in study abroad; student reviews of study abroad experiences; NSSE Assessments: HEDS survey results; NSSE Objective 2B. Creative and Useful Lives For a Puget Sound student, living a creative and useful life means participatory citizenship and a general concern for the well-being of others. Students are extensively involved in research, music, dance, and theatre performances at Puget Sound. Students conduct independent research across the disciplines. Puget Sound students perform in many different musical, theatre, and dance groups, both as formal aspects of the curriculum and as co-curricular activities. Participation in the arts extends beyond those students majoring in these programs. A high percentage of Puget Sound students participate in varsity, club, and intramural athletics. The college is committed to providing facilities and opportunities for students, faculty members, staff members, and community members to engage in physical recreation and healthy living. Core Theme 2: Rich Knowledge of Self and Others Objective 2B: potential for creative and useful lives Indicator 2B1: problem solving; art, music, dance, and theatre performances and juried exhibitions; science and humanities research and exhibitions Indicator 2B2: athletics participation Assessments: Participation numbers and reflections; project assessments; NSSE Assessments: Participation numbers; reflections; athletics strategic plan assessment Objective 2C. Sense of Community A key distinction of a residential liberal arts institution is community—the manifestation of shared common values, pursuit of the life of the mind, and respect for others. Puget Sound is intentional about the design of its programs and facilities to enhance learning in and out of the classroom to create an engaged campus. Through the communal environment, students find opportunities for academic, identity, and social discovery. Puget Sound is a residential campus that strengthens student interactions with faculty and staff, reinforces the tenets of the residential college experience, and integrates many aspects of learning and personal development. In addition to a variety of residential opportunities, students participate in living/learning communities such as residential first-year seminars, foreign language theme houses, an outdoor education hall, interest theme houses, or Greek letter houses. Puget Sound Resources and Capacity Page 22 The Office of University Relations, in collaboration with other campus entities, has developed an extensive network of alumni and parent volunteers who organize regional club activity, host events, keep connections between alumni groups and parents vigorous, develop plans for reunions and other gatherings, and solicit financial support for the college. In addition, other offices such as Career and Employment Services work with alumni through their Alumni Sharing Knowledge (ASK) Night. ASK Night is an opportunity for students to meet and engage with alumni about careers, graduate school, volunteer activities, and other experiences during and beyond Puget Sound. The sense of community at Puget Sound is fostered through extensive participation in clubs, in social and service groups, and on intercollegiate and intramural athletic teams. The Associated Students of the University of Puget Sound (ASUPS) supports over 100 clubs. These clubs range in focus from academic and political to social and recreational. In addition, there are a variety of groups students can join from formal and informal music and theatre groups to social or academic Greek communities. Students also participate in the Logger athletics program by competing or supporting our teams. Puget Sound students are encouraged to learn about and embrace the college’s history by participating in its Logger traditions, some which date back many decades and others that have begun more recently. Some of the traditions are: Lecture Series, such as the Swope, Pierce and Regester lectures; Fall and Spring family weekends; campus milestones including Freshman Orientation, sophomore leadership events, and class receptions; club activities, such as the Log Jam activities fair and the annual Luau; Commencement Weekend activities, such as the Senior Class party, academic department celebrations, Baccalaureate, and Commencement; campus celebrations including the Martin Luther King, Jr. celebration; and music and theatre productions. The practical aim of the Student Integrity Code is to create educational experiences from which students develop both skill and confidence in making personal judgments and appreciating their consequences. The standards provide an additional educational resource as they describe in more specific detail the expectations that all members of the Puget Sound community are required to meet. Core Theme 2: Rich Knowledge of Self and Others Objective 2C: sense of community at Puget Sound Indicator 2C1: integrated residential programs; Orientation program Indicator 2C2: engaged alumni community Indicator 2C3: clubs and theme groups Indicator 2C4: lectures and performances Indicator 2C5: Student Integrity Code and the conduct process Assessments: Residential seminar data; residential program data; Freshman and Senior surveys Assessments: Arches readership survey; participation in councils and programs Assessments: Club annual reports; Senior survey; NSSE Assessment: Availability; Freshman and Senior surveys Assessments: Hearing board process; matriculation integrity code; conduct process learning outcomes assessment Objective 2D. Extended Learning The Civic Scholarship Initiative (CSI) connects Puget Sound's faculty and students with citizens of the south Puget Sound region in projects of mutual concern. By investing the college's intellectual capital, Puget Sound Resources and Capacity Page 23 the initiative provides community laboratories for faculty and students to pursue their research and teaching objectives while partnering with regional organizations to solve problems, develop policy, and educate the public on issues of regional and national significance. Puget Sound students extend their learning opportunities by completing internships and other preservice placements, and community-based learning assignments. The Community Involvement and Action Center (CIAC) serves as the central resource for connecting members of our campus community (students, faculty and staff) with over 200 off-campus partners. The college continues to make service opportunities available and appealing to students at all levels. Core Theme 2: Rich Knowledge of Self and Others Objective 2D: learning through engagement with the broader community Indicator 2D1: Civic Scholarship Projects Assessments: Number of projects and participation Indicator 2D2: internships Assessments: Internship participation; employer evaluations; student evaluations Assessments: Percentage of volunteers/community services; student learning outcome assessment; Senior survey; NSSE Indicator 2D3: community service Core Theme 3: Engaged Citizenship Liberal arts education has long been recognized as education for citizenship. Puget Sound affirms its participation in that tradition and, as such, seeks to be a community of citizens who are civically engaged, environmentally responsible, and globally focused. Notably, our commitments are not merely to prepare students for such engagement as flourishing and productive members of society but to welcome their participation as campus and community citizens from matriculation as first-year students through life-long relationships as alumni. Puget Sound encourages the application of knowledge to novel situations for the good of the community and society. Students demonstrate capacities for engaged citizenship by addressing three objectives: (1) developing the deliberative skills necessary for the full, open, and civil discussion of ideas; (2) participating in governance, community programs, and projects that address issues of institutional, regional, or national significance; and (3) enacting commitments to sustainability, broadly defined. Objective 3A. Full, Open, and Civil Discussion of Ideas Full, open, and civil discussion of ideas is central to a Puget Sound education. In their first year at the college, students are introduced to this manner of discussion in Prelude, part of Puget Sound’s orientation program. In the first-year seminars, students focus on argument, inquiry, and effective communication. Many first-year students choose to participate in residential seminars that take learning beyond the classroom and are clear extensions of the curriculum. In addition to small class sizes that promote an environment for discussion of ideas, students also participate in various programs and seminars and on panels, including research presentations and symposia, where they share their research with the campus community and discuss and defend their ideas in a collegial environment. Puget Sound Resources and Capacity Page 24 Core Theme 3: Engaged Citizenship Objective 3A: full, open, and civil discussion of ideas Indicator 3A1: first-year experience Indicator 3A2: residential programs Indicator 3A3: senior experiences and independent projects Assessments: Prelude evaluations (faculty and student); first-year seminar review; “I am Puget Sound” evaluation Assessments: Residential seminar assessment; conflict resolution in residential programs assessment; NSSE Assessments: Student research evaluations and reflections; presentations and symposia; NSSE Objective 3B. Active, Collaborative Citizens Puget Sound students exercise the ethos of community engagement and service by participating in campus governance and development, and in service to the local and regional community. Students extend their activities with the broader community through service programs sponsored by the Community Involvement and Action Center (CIAC). In many campus opportunities, students work alongside their peers, faculty members, and staff members to address matters that impact the college’s achievement of its mission and strategic goals. Through participation on the Honor Court, the body that adjudicates matters related to the Student Integrity Code, through service on standing and ad hoc committees, task forces, and campus advisory groups, students practice collaboration and decisionmaking. Students extend their service beyond the campus community by participating with faculty members in projects of strategic significance through the work of the Civic Scholarship Initiative. Core Theme 3: Engaged Citizenship Objective 3B: active, collaborative citizens Indicator 3B1: community service programs Indicator 3B2: university governance Indicator 3B3: Civic Scholarship projects Assessments: CIAC data; SSSJ data; Greek community; ASUPS service groups; student-initiated groups; Senior survey Assessments: Student participation (faculty committees, university committees, ASUPS); honor court, peer boards; advisory groups; Faculty and Staff Senates reports) Assessments: Project participation and reports Objective 3C. Commitment to Sustainability The college has made public commitments to sustainability in its use of resources, in development of campus event initiatives and in physical environment changes, supported by an active budget process which has allocated resources to sustainability priorities. Students and other campus community members participate in a campus Sustainability Advisory Committee, which has effected changes in how Puget Sound builds, holds events, recycles, maintains the campus, and travels to and from campus. Initiatives include a recycling program for waste generated at events, LEED-certified building projects, implementation of a car sharing program, strategies to encourage the use of alternative transportation, and PrintGreen, an initiative to manage printing on campus. The Sound Policy Institute engages faculty members and students with local stakeholders in civic scholarship to address pressing environmental issues beyond the college’s boundaries. Puget Sound Resources and Capacity Page 25 The college maintains an active, open budgeting process that supports fiscal sustainability. Staff members, faculty members, and students serve on the Budget Task Force and participate in the budgeting process. The college focuses on strategic fiscal planning, coupled with intensive financial audits, to maintain a strong fiscal position. The current Campaign for Puget Sound is on track to raise $125 million to enhance and support financial aid, academic programs, and campus life. An active and well-connected alumni community serves alumni, current students, and the parents of students and alumni. Informal and formal systems of mentors, friends, and allies benefit Puget Sound students and affiliates throughout their lives. The Office of University Relations, in collaboration with other campus entities, has developed an extensive network of alumni and parent volunteers who organize regional club activities, host events, keep connections between alumni groups and parents vigorous, develop plans for reunions and other gatherings, and solicit financial support for the college. Through year-round face-to-face and electronic activities and reports, Puget Sound alumni, parents, and students meet, hear from faculty and staff, learn about developments on campus, develop new relationships far from home, and reflect on their experiences. Core Theme 3: Engaged Citizenship Objective 3C: commitment to sustainability Indicator 3C1: environmental sustainability Indicator 3C1: fiscal sustainability Indicator 3C3: alumni and student support Assessments: Sustainable operations evaluation; Sustainability Advisory Committee reports; Sound Policy Institute evaluations and reports; STARS assessment Assessment: Budget Task Force process; audited financial reports Assessment: ASK participation; Alumni Council participation; alumni participation on Board; regional program evaluation; reunion evaluation Summary Through its mission statement and educational goals, the University of Puget Sound sets out a challenging and inclusive pathway for its students. Puget Sound graduates, through their participation in a rigorous academic program and integrated community, develop and demonstrate the tenets of the mission as reflected in the core themes: academic excellence, rich knowledge of self and others, and engaged citizenship. Assessment of Puget Sound’s core theme objectives includes evaluation of three main areas: what the college brings to the students’ experience, how the students engage the experience, and the outcomes students demonstrate as they move through and beyond their educational program. We understand that, in articulating ambitious core themes, our work will never be fully evidenced. In part, some of the work we do is made true only in the daily acts through which professional educators make it so; in part, some outcomes evidence is simply not available until beyond the limited years of students’ enrollment at the college. We remain committed, nonetheless, to hold to ambitious goals and to bring the best evidence available to the ongoing development and evaluation of Puget Sound’s educational program. Puget Sound Resources and Capacity Page 26 Chapter 2: Resources and Capacity Executive Summary The University of Puget Sound is an independent, residential, predominantly undergraduate liberal arts college with select graduate programs that build on a liberal arts foundation [Eligibility Requirement 4]. Under the guidance of the college’s mission statement, and as identified in the college’s Equal Opportunity Statement, Puget Sound does not discriminate in education or employment [Eligibility Requirement 5]. Puget Sound, as indicated in part through the policies identified on the college’s website, strictly adheres to the highest ethical standards in all of its operations and relationships [Eligibility Requirement 6]. The people involved with Puget Sound—students, staff, faculty, and administrators—are the fundamental to the college. The active, 31-member Board of Trustees is responsible for the quality and integrity of Puget Sound. The board sets broad institutional mission and policies, delegates administrative authority, and periodically reviews its own structure and practices in order to ensure continued effectiveness [Eligibility Requirement 7]. President Ronald Thomas was appointed by the Board of Trustees and devotes his full-time responsibilities to Puget Sound while trustee Richard Brooks serves as Chair of the Board of Trustees [Eligibility Requirement 8]. In addition to President Thomas, Puget Sound has an administration composed of highly qualified, dedicated individuals who work collaboratively to fulfill the mission of the college [Eligibility Requirement 9]. A full-time faculty of approximately 225 is first and foremost a teaching faculty with a strong commitment to ensuring the integrity and continuity of Puget Sound’s academic programs, policies, and educational objectives [Eligibility Requirement 10]. Puget Sound’s educational programs, both undergraduate and graduate, are designed by the faculty to support the liberal arts mission of the college. The educational programs culminate in student learning outcomes identified on the college’s website, as well as in the University of Puget Sound Bulletin, and lead to degrees consistent with program content in recognized fields of study [Eligibility Requirement 11]. The undergraduate educational program includes a Core Curriculum as a key component of every Puget Sound degree. The Core Curriculum includes two first-year seminars, five “Approaches to Knowing” courses, and an upper-level integrative course (Connections)[Eligibility Requirement 12]. The educational programs at Puget Sound, curricular and co-curricular, are sustained by an integral network of support services. Collins Memorial Library serves as the hub of information access and literacy for Puget Sound, fulfilling its mission to provide “excellent collections, quality service, engaging learning environments and innovative instruction in support of the university’s mission of teaching, learning, civic engagement and diversity” [Eligibility Requirement 13]. The beautiful 94-acre campus supports the academic, residential, and co-curricular programs that comprise a Puget Sound education [Eligibility Requirement 14]. The open and inclusive programs at Puget Sound encourage academic freedom for students, staff, and faculty to pursue intellectual inquiry and independence. As defined in the Faculty Code, at Puget Sound “academic freedom is the right of all members of the academic community to study, discuss, investigate, teach, conduct research, publish or administer freely as appropriate to their respective roles and responsibilities. It is the obligation of all members of the university academic community to protect and assure these rights within the governing framework of the institution”[Eligibility Requirement 15]. Puget Sound Resources and Capacity Page 27 Puget Sound publishes its student admission policies on the college’s website and in the University of Puget Sound Bulletin and University of Puget Sound Graduate Bulletin (published catalogs). Admission practices at Puget Sound adhere to the policies as presented [Eligibility Requirement 16]. The website and bulletins also serve as sources for all public information including grading policy; information on academic programs and courses; names, titles and academic credentials of administrators and faculty; rules and regulations for student conduct; rights and responsibilities of students; tuition, fees, and other program costs; refund policies and procedures; opportunities and requirements for financial aid; and the academic calendar [Eligibility Requirement 17]. The college is a good steward of sufficient financial resources to afford stability and sustainability of the institution. Puget Sound’s comprehensive and inclusive budgeting process bolsters responsible financial planning and realistic development and utilization of financial resources while maintaining balanced operating budgets. The college’s conservative risk management procedures ensure solvency and longterm sustainability. Puget Sound undergoes an annual audit, conducted by an external agency, and the results of that audit are reviewed by the college’s administration and the Audit Committee of the Board of Trustees [Eligibility Requirements 18 and 19]. Puget Sound participates fully with the Northwest Commission on Colleges and Universities (NWCCU). The college discloses all information to the NWCCU required for evaluation and accreditation [Eligibility Requirement 20]. Puget Sound accepts the standards, policies, and procedures of the NWCCU and agrees to comply with the standards and policies. Puget Sound also agrees that the NWCCU may make known the nature of any action regarding Puget Sound’s status with the Commission [Eligibility Requirement 21]. Puget Sound Resources and Capacity Page 28 Standard 2.A Governance The University of Puget Sound is an independent residential liberal arts college governed by the Board of Trustees. The board sets broad institutional mission and policies, delegates administrative authority, and periodically reviews its own structure and practices in order to ensure continued effectiveness. Puget Sound is a single entity with a well-integrated and well-understood governing structure [Standard 2.A.2]. Governance and Board of Trustees Puget Sound’s governance is well understood by its various constituencies and allows for input and evolution. By linking its elements through purposefully integrated documents, governance at Puget Sound engages a broad range of contributors across campus and generates a mutually supportive division of labor among units. The system clearly articulates areas of activity, responsibility, and oversight for all campus constituencies. As a result, rights and duties of institutional contributors are both unambiguously stated and optimally flexible in changing circumstances [Standard 2.A.1]. This governance model is in keeping with the guidelines established by the Association of Governing Boards (AGB) of Universities and Colleges Statement on Board Responsibility for Institutional Governance. The University’s Articles of Incorporation and Bylaws, the Faculty Code, and the Constitution of the Associated Students of the University of Puget Sound complement each other and allow provision for revising, subject to existing guidelines and inter-relation. Recent examples of aligned evolution include revision of “stop the clock” process, the automatic delay of an evaluation if a faculty member is granted personal medical, family medical, or parental leave; clarification of who has the right and responsibility to participate in faculty evaluations; and substantive changes to the Constitution of the Associated Students of the University of Puget Sound. The faculty actions moved from the Professional Standards Committee to the Board, while the ASUPS actions moved from student vote to board action [Standard 2.A.1]. The University of Puget Sound is a single-unit institution [Standard 2.A.2] governed by a Board of Trustees that is independent of contractual, employment, or financial interest. The Articles of Incorporation require a minimum of 15 trustees and the Corporate Bylaws call for a maximum of 39 trustees. The current number of board members is 31 and for the past several years this number has ranged from 30 to 33. Consistent with the bylaws of the university, the president is a voting trustee. No other employee of the institution is a voting member of the board [Standard 2.A.4]. The board acts as a committee of the whole unless authority to act for the board is otherwise delegated. The Corporate Bylaws authorize the Executive Committee to act for the board during the intervals between regular board meetings, except as provided by the bylaws or the board itself by resolution. In practice, particularly with respect to matters of substantial importance, the Executive Committee acts either as specifically authorized by the board or subject to the board’s subsequent review and approval [Standard 2.A.5]. The Corporate Bylaws similarly require the board by resolution to define the authority and duties of other standing board committees. The currently effective board resolution for this purpose is the Board Organization and Committee Responsibilities document, which describes the authority of each of the board’s policy and operational committees. The authority and duties of each committee are reviewed and approved or adjusted as needed by the full board at least annually [Standard 2.A.6]. Puget Sound Resources and Capacity Page 29 The board operates through its policy and operations committees. Committee roles and responsibilities are as directed in the bylaws. Board committee roles and responsibilities are reviewed and approved by the full board at least annually [Standard 2.A.6]. The board, through its committees and subject to full board approval, reviews its practices regularly and updates its practices and documents as needed. Examples of changes in recent years include a new gift acceptance policy and establishment of a real estate subcommittee, revision of bylaws to allow for electronic means of communication, and provision in the bylaws for emergency temporary presidential succession [Standard 2.A.1]. Individual trustees or ad hoc trustee committees may speak or act for the board only as expressly authorized. The board’s Statement of Individual Trustee Responsibilities informs trustees that “except when convened as a corporate body, individual trustees have no special prerogatives.” Furthermore, “individual trustees may speak on behalf of the board only when authorized and delegated this responsibility by the board chair.” Each trustee’s introduction to board work includes a review of this Statement and the standard is reinforced by example. The board continues to monitor changes in the external regulatory environment that affect or may affect its practices. Regular reports to the board through its policy and operations committees keep the board informed. The board is fully aware of changes to the annual Conflict of Interest questionnaire, for example, the public’s right to examine IRS form 990 and additional regulations that have required additions to complement policies held by Puget Sound’s Accounting and Budget Services department. Puget Sound monitors the Northwest Commission on Colleges and Universities (NWCCU) Standards for Accreditation, apprises the board of any changes to the standards, and ensures compliance with all NWCCU standards [Standard 2.A.3]. The board has responsibility for approving broad institutional policies and monitoring the university’s general well-being and course. The board’s “Responsibilities of the Board of Trustees” document clearly articulates this role as does the Statement of Individual Trustee Responsibilities. By delegating policy execution to the university’s administration, the board has indirect responsibility for day-to-day management of the university. The board is not involved in organizational or staffing issues at the operational level. Through regular reports from the president and through its various committees, the board monitors the effectiveness with which institutional policies are implemented and administered. The Committee on Trusteeship has attended to the demographic makeup of the board and requires that a “board composition” document is a provided as a matter of standing practice to the Committee on Trusteeship at its meetings. This document captures among other data elements the age, gender and ethnic makeup of the board. The table below shows the shift in board demography in the past five years. Women Persons of Color Alumni 2007-08 16% 3% 71% 2012-13 29% 13% 77% Puget Sound Resources and Capacity Page 30 The Committee on Trusteeship also has in the past five years become focused in the development of trustee candidates from a pool of potential candidates who have the opportunity over time to learn about the role of volunteer leadership at Puget Sound and to demonstrate their capacity for volunteer leadership. As was highlighted recently in AGB’s Trusteeship magazine, ongoing identification of risks and mitigations is a role of a prudent, attentive, and engaged board of trustees “formally incorporating risk assessment into its work.” Puget Sound is among the one-third of colleges that regularly address Enterprise Risk Management and is also among the one-third of colleges that engage in board assessments [Standard 2.A.6]. The president is the university’s chief executive officer and reports directly and solely to the Board of Trustees. Representing the University of Puget Sound, and in alignment with his responsibilities as president of the university, President Ronald Thomas serves in a voluntary capacity on certain nonprofit boards. He provides no services to, and receives no compensation from, other organizations or boards. The board reserves to itself the selection and appointment of the president. The Presidential Search Committee of 2002–03 included faculty, staff, and student members, along with board members. The Board of Trustees selected and appointed Ronald R. Thomas as Puget Sound’s 13th president on February 6, 2003. The Board of Trustees, via its Compensation Committee, evaluates the president’s performance and compensation on an annual basis. The evaluation of the president’s performance is conducted consistent with the Compensation Committee Charter and Executive Compensation Philosophy Statement approved by the Board of Trustees; both documents underwent major revision in 2006 to formalize the Compensation Committee’s work consistent with best practices. The full board participates in the annual assessment of the president of the university [Standard 2.A.7]. The Board of Trustees regularly evaluates its own performance. The board has, over the course of three decades, periodically engaged nationally recognized board development consultant Richard Chait. Dr. Chait’s work with Puget sound has helped us with a thoroughgoing review (1993-94) that resulted in trustee term limits and a better-defined organizational structure, as well as a substantial reorganization of the board and its operating procedures; helped us to define and build upon the relationship between strategic planning and the management of the university; and then to assess and better understand the funding needs of the strategic plan and the board’s role in a capital campaign (2007). This work prepared us for the quiet phase and successful launch of the [One] of a Kind Campaign for Puget Sound. The work with Dr. Chait underscored the importance of the fiduciary, strategic, and generative work of the board. He joined us again in fall 2012 for a review of the operations of the board in the changing and challenging landscape of higher education economics. The Board Organization document adopted in 1994 and reviewed periodically since that time provides guidance on the general practices of assessment. Puget Sound participates regularly in the Association of Governing Board’s assessment of board practices survey for private institutions and we are in compliance with general practices [Standard 2.A.8]. Puget Sound Resources and Capacity Page 31 Leadership and Management Ronald R. Thomas was elected president of the University of Puget Sound in 2003 and took office July 16 of that year. The presidency of the college is his fulltime responsibility and he serves as a member of the board of trustees, as required by the Bylaws of the University of Puget Sound. A past member of the board of directors for the American Council on Education and for the Chronicle of Higher Education and New York Times Higher Education Cabinet, President Thomas is the former chair of the board of the Independent Colleges of Washington and served on the President's Council for NCAA Division III. Dr. Thomas is a current member of the executive committee of the Annapolis Group, a consortium comprised of approximately 130 leading national independent liberal arts colleges. President Thomas embodies the attributes identified by the Board of Trustees and the 2003 Presidential Search Committee [Standard 2.A.10]: commitment to ideals of liberal arts education and ability to articulate them persuasively appreciation of Puget Sound’s particular values and culture record of scholarly achievement clear understanding of strategic priorities with the vision, energy, commitment to realize them respect and appreciation for all disciplines and for well-considered changes significant and successful administrative or executive experience Puget Sound’s leadership system is based on a president’s cabinet of five vice presidents and the executive director of communications who each head an administrative division [Standards 2.A.9; 2.A.11]. These positions, along with the director of the office of the president, who also serves as the board secretary, report directly to the president. The cabinet members strive to provide exceptional and continuously improving services that strengthen Puget Sound’s community of learning and operational effectiveness. Office of the Academic Vice President The academic vice president and dean of the university is the university’s chief academic officer and is directly responsible for the entire academic program. Many of the specific duties and responsibilities of the dean of the university are established by the Faculty Code and Faculty Bylaws. The dean (or a designee) is an ex officio voting member of the Faculty Senate and all of the standing committees of the faculty. Since spring 2011, the academic division has – through retirements and planned transitions – welcomed four new directors (academic advising, institutional research, international programs, center for writing, learning and teaching) and two new associate deans; and a new dean for diversity and inclusion and chief diversity officer. Office of the Vice President for Finance and Administration The vice president for finance and administration is responsible for the university’s financial, physical, technological, and human resources, and a variety of service and support operations for students, faculty, staff, alumni, and community that advance Puget Sound’s mission and goals. Office of the Vice President for University Relations The vice president for university relations is the university’s chief development officer and has responsibility for institutional advancement activities. Reporting directly to the vice president for university relations are the directors of Alumni and Parent Relations, Annual Giving, Capital Giving, Corporate and Foundation Relations, Donor Relations, University Relations Research, and University Relations Information Services. Puget Sound Resources and Capacity Page 32 Office of the Vice President for Student Affairs The vice president for student affairs and dean of students is the university’s chief student affairs officer and has responsibility for many student programs and services. A review of the structure and functions within the division in 2005 resulted in the realignment of reporting lines. The primary reason for this organizational change was to reduce the level of senior administration and increase the number of staff providing direct service to students. The resulting change made possible an increase in staff resources for Counseling, Health, and Wellness and for Spirituality, Service, and Social Justice. Office of the Vice President for Enrollment The vice president for enrollment has responsibility for all matters concerning admission. The Office of Admission has the primary responsibility for recruiting new students and monitoring the enrollment of continuing students with the objective of maintaining the number of students necessary to meet the academic and budget objectives of Puget Sound. Collaborative activities between the enrollment division and other units are an important part of the success of the division. In January, Puget Sound welcomed a new vice president for enrollment who will integrate the offices of admission and of student financial services. Office of Communications The Office of Communications develops and executes strategies to support the university’s strategic plan and four key goals: enhancing and distinguishing the Puget Sound educational experience; implementing the master plan; increasing student and alumni engagement; and strengthening the university’s financial position. In support of these goals, the office focuses on increasing national recognition among prospective students, alumni, and other stakeholders; building stronger relationships with the local community to increase goodwill, facilitate progress on the master plan, and leverage national press; and helping to develop stronger ties to alumni to create a culture of lifelong involvement with the university. The six divisions distribute the work of the university into functional units creating natural, unambiguous, and efficient spheres of responsibility. The clarity of reporting relationships and responsibilities within divisions ensures that administrative decision making is timely and effective. Direct reporting relationships between division heads and the president facilitate communication and allow the president to provide effective leadership and to establish his commitments to informationbased planning and institutional thinking. This structure is periodically reviewed by the president and division heads. The president and the cabinet periodically meet with other senior administrators, such as the chief technology officer, chief diversity officer, chief human resources officer, director of institutional research, and executive director for community engagement, among others, to facilitate planning and sound decisions [Standards 2.A.9; 2.A.11]. Policies and Procedures Academics Academic Policies [Standard 2.A.12] Policies and procedures related to faculty teaching, service, scholarship, research, and artistic creation are communicated to the faculty and related staff and administrators via a number of documents that are updated yearly and made available in paper form as well as on the university’s website. Faculty members who are new to the university receive paper copies of the university-level documents, and all faculty are made aware of department-specific ones by their department chair. In the context of Puget Sound Resources and Capacity Page 33 particular discussions, reference to these documents is frequent; thus, faculty, staff, and administration have good working familiarity with these documents, as needed. These include: the Faculty Code – pertaining to teaching, service, scholarship, research, and artistic creation, the Code describes the rights and responsibilities of faculty, the method and timeframe of evaluation, causes for and processes related to faculty separation from the university, and grievance processes for faculty. the Faculty By-Laws – describes the faculty governance structure and related processes and responsibilities of faculty, specifically as related to committee participation. Faculty Evaluation Criteria and Procedures – the Professional Standards Committee outline of due dates, processes, and expectations for evaluation. Departmental Guidelines – articulate in greater detail the processes and standards for faculty evaluation of teaching, scholarship, and service as framed at the departmental level. Relevant to students, faculty, administrators, and staff, academic policies more specifically related to teaching and coursework are printed in the Academic Handbook and the University of Puget Sound Bulletin. As stated in the Handbook forward, “All members of the university community are responsible for adhering to the policies herein as well as to the policies published in the University of Puget Sound Bulletin.” Addressed in the Academic Handbook are topics such as academic integrity, student leave of absence policy, policies related to registration and withdraw from courses, and final exam policies. The Bulletin likewise contains descriptions of general academic policies, student’s rights and responsibilities, and the educational privacy statement. Students and faculty are provided with copies of these documents when entering / hiring into the university, and both documents are frequently used in practice, when needed, by faculty, staff, administrators, and students. Library and Information Resource Policies [Standard 2.A.13] Policies associated with library and information resources are accessible from the Collins Memorial Library website and updated frequently to reflect any changes. Circulation policies address borrowing privileges, loan periods, renewals, recalls, fines and interlibrary loan (ILL) for faculty, students, staff, and community borrowers for locally owned materials, resources associated with the Orbis Cascade Alliance, as well as those outside of the consortium. Additional information about confidentiality of library records as well as borrowers’ responsibilities is also outlined. Staff contact information is provided on these pages to assist the users with any questions and the library also offers links to the “Collins is listening” web form which provides another avenue for asking questions. FAQ pages are also available. Off-campus access to library resources is documented with easy to follow step-by-step directions. A link from the main library website to a guide on accessibility provides detailed information on some of the specialized services that are provided to students with unique learning needs. The library also provides information on accessibility of resources through mobile services. As more students utilize mobile devices to store, transfer and access information, we are committed to updating our services to meet these needs. This approach is also reflected in our guide to e-books . This guide outlines license agreements associated with use of and access to our growing collection of e-books. Information about our licensed electronic resources is provided via the library website on general use guidelines for electronic resources. In addition, for many of our licensed electronic resources we provide a link in the catalog record that reflects license terms for the use of scholarly materials including use in course packs, course reserves and sharing for scholarly purposes with peers outside of the Puget Sound community. All registered users may access their library accounts online which provide information on borrowers’ responsibilities. Special paper notices are adhered to physical items borrowed via interlibrary loan and through our consortium to remind users of loan rules. Puget Sound Resources and Capacity Page 34 Transfer-of-Credit Policy [Standard 2.A.14] Puget Sound is responsible for the policies and procedures used to accept transfer credit. Evaluators in the Office of the Registrar work systematically to transfer courses similar in content to Puget Sound courses, to identify transfer courses with content and intention applicable to the Puget Sound Core curriculum, to transfer academic courses suitable as electives, and to remove from considerations those courses determined to be non-transferable based on content, format, or method. Evaluators use course descriptions from transfer institution catalogs, course syllabi provided by students, and also may request course materials before completing an evaluation. To preserve institutional autonomy, the university does not make articulation agreements but does play an active role in statewide transfer organizations. The university’s transfer-of-credit policy is published in The University of Puget Sound Bulletin and The University of Puget Sound Academic Handbook. Both publications are available in print and as content on the university’s website. The Transfer of Credit Evaluation Policy is also available on the college website. The transfer-of-credit policy is also reflected in the annual publication of the Transfer Equivalency Manuals outlining the university’s transfer practices for the community colleges in the state of Washington. This publication is available in print and as content on the university’s website. Credit Hour Equivalency. Academic credit at Puget Sound is characterized as units. In order to receive the baccalaureate degree from the University of Puget Sound, a student must earn a minimum of 32 units. For purposes of transferring credit, one unit is equivalent to six quarter hours or four semester hours. Courses are approved by the faculty Curriculum Committee on the basis of a unit offered over a 15 week semester. Courses are scheduled according to defined time frames within the 15 week semester. The Course Scheduling Memo is presented in Appendix III. A formal credit hour review policy is being put in place through the Academic Standards and Curriculum Committees. Students Students’ Rights and Responsibilities [Standard 2.A.15] The University of Puget Sound Bulletin—found both on the university’s website and sent to students in hard copy before matriculating—describes several student policies and procedures as related to rights and responsibilities (e.g., FERPA). In addition, the Student Handbook (which includes the Academic Handbook, the Student Integrity Code, and Campus Policies) is published on the university website. The Academic Handbook describes specific policies and processes pertaining to courses and students’ enrollment in courses (e.g., academic integrity violations and responses, classroom disruption, petitioning process, disability services). The Student Integrity Code explains in a general way the overarching expectations for how students are to conduct themselves both in and outside of the classroom; six standards more fully articulate the Integrity Code, and found here also are the procedures for how the university addresses violations of this Code. Students recite the Integrity Principle at their matriculation ceremony. A variety of Campus Policies (e.g., alcohol and drug, weapons, hazing) are a third section of the student handbook. In all cases, these policies are easily found via several “clicks” off of the university’s main webpage. Importantly, nearly all of these policies have been written with a great deal of student input, have a “high profile,” and are used and referred to often in the normal course of day-to-day work. As to fair administration of said policies, proof is indirect. It is common practice for all administrators of the various polices explained above to consult closely the written processes and procedures when Puget Sound Resources and Capacity Page 35 conducting their work. For academically-related policies, the Associate Dean and Academic Vice President oversee and monitor their fair implementation. In many cases, there are separate individuals or committees that play a role in the decision making or implementation, creating a type of built-in check and balance system. For example, a faculty committee reviews petitions for exceptions to academic policy in the case of a “failure to approve” decision by any one member of the Petitions Preview Team (i.e., Registrar, Associate Dean of Faculty, Director of Academic Advising). With few exceptions, there is the opportunity for students to appeal most decisions and, again, this grievance option is openly and plainly explained on the website and resolution involves a separate office or administrator from the matter under dispute. Admission [Standard 2.A.16] Criteria for undergraduate admission at Puget Sound are delineated in the University of Puget Sound Bulletin and on the Office of Admission website. Puget Sound provides applicants with details of expected high school preparation and a profile of the academic demographics of recent entering classes. Office of Admission practices comply with the National Association for College Admission Counseling’s (NACAC) Statement of Good Principles and Practices as well as the criteria for Common Application membership requiring a “holistic review” of applications. Primary considerations for admission include: content and rigor of high school course selection, grade point average, standardized test results (ACT or SAT and TOEFL for International applicants), personal essay and supplemental written statement, cocurricular interests, and teacher and counselor recommendations. Policies for admission to graduate programs are provided in the University of Puget Sound Graduate Bulletin and on the university website. Puget Sound’s policies regarding continuation in and termination from its educational programs are delineated in the University of Puget Sound Bulletin and extensively outlined on the institution’s Student Life website via the Student Resources, Student Handbook, and Academic Handbook sections. Institutional expectations are further expanded in Puget Sound’s Student Integrity Code, Academic Standing, and Academic Integrity sections. Co-curricular Activities [Standard 2.A.17] The Associated Students of the University of Puget Sound (ASUPS) has formal documents which include the Constitution, Bylaws, and the Club and Organization Governing Guidelines and Policies. These documents are published on the website. Online content is considered the primary resource as it is updated throughout the academic year. Changes to the ASUPS Constitution must be approved by the general student body as well as the Board of Trustees. The ASUPS Bylaws and the ASUPS Club and Organization Governing Guidelines and Polices are updated and approved by the voting members of the ASUPS Senate. The Constitution, Bylaws, and the ASUPS Clubs and Organization Governing Guidelines and Policies documents contain current and accurate information regarding co-curricular activities and the roles and responsibilities of students and the institution for those activities, including publications and other student media. There are specific sections in the Bylaws for Student Media, Student Programmers and Senate roles. Clubs and Organizations policies and relationships are specifically listed in the ASUPS Clubs and Organization Governing Guidelines and Policies document. Puget Sound Resources and Capacity Page 36 Human Resources [Standards 2.A.18 – 2.A.20] Policies and procedures relating to faculty and staff employment are published on the college’s human resources website. The Human Resources Department at Puget Sound updates staff policies when regulatory or administrative changes prompt revisions. Policies applicable to faculty members are established through the Faculty Code and Bylaws. Student staff policies are communicated in the annual student employment referral process. For all human resources policies, there are regular review and update mechanisms involving campus governing bodies or Senates, including the President’s Cabinet, Faculty Senate, Staff Senate, and Office of the Academic Vice President and Dean. The Faculty Code and Staff Complaint Resolution Procedures Policy outline procedures to address concerns about equitable applications of policies. In recent years the suggested format for staff and campus-wide policies has been updated to include common questions and responses, definitions, and links to related policies (for example, see this format with the policy for staff selection). The published staff policies referenced above outline criteria for staff appointment, evaluation, retention, promotion, and/or termination. Faculty members are apprised of their conditions of employment through the Faculty Code and annual contract letters. In addition, all job postings include job duties and responsibilities, minimum and preferred qualifications, Fair Labor Standards Act classification, expectations regarding equity and inclusion via the University Diversity Statement, criteria for salary determinations, anticipated work duration and schedule, benefit eligibility, and work location (see current job postings at https://www.pugetsound.jobs/ ). An appointment letter provided to all regular staff confirms details of employment and contains a signature statement affirming the selected hire’s commitment to abide by all university policies.New staff members are further advised of conditions of employment and policies through (1) a first-day orientation in Human Resources, (2) an orientation checklist provided to supervisors, (3) a website for new faculty and staff members, and (4) a New Staff Orientation meeting. New faculty members also attend a Human Resources orientation as well as a New Faculty Orientation session. Current employees have additional access to information concerning their rights and responsibilities through labor law posters in various locations on campus, and through consultations with Human Resources personnel. Staff members who are counseled as a result of performance issues are fully advised of corrective action policies. Personnel and benefits files are stored in a locked, dedicated file room located within the Human Resources department. Additional faculty evaluation and personnel records are kept in a secure location in the Office of the Academic Vice President and Dean. Access to electronic records requires positionbased, online permission grants. In addition, Human Resources staff sign confidentiality agreements and are regularly trained in security and confidentiality protocols. Institutional Integrity [Standards 2.A.21-2.A.26] Representation Policies, practices, and appropriate staffing are in place to ensure authentic and accurate communications about Puget Sound, including procedures for close and careful review of all publicly disseminated information. Puget Sound accurately represents its current accreditation status in print publications and on the university website. Media. A media measurement system, implemented in 2006 and revised in 2011, tracks coverage of key initiatives, academic programs, and student/alumni activities and provides a means to analyze the Puget Sound Resources and Capacity Page 37 content, accuracy, and dissemination of messaging about Puget Sound locally, regionally, nationally, and internationally; media reports are provided electronically and in hard copy to trustees at each board meeting, keeping trustees informed as to how Puget Sound’s academic intentions, programs, and services are being covered by the media; coverage clips are provided monthly to members of the Alumni Council Executive Committee; all releases are proofread and fact-checked internally and with primary sources and posted online; an extensive experts guide was updated in 2011 to make faculty experts more publicly accessible to the media and others. Interactive. A newly redesigned site was launched in October 2009, providing more interactive features, student blogs and social media, a virtual tour, links to social media, features about faculty and student academic work, and profiles on academic departments. We introduced a more stable content management system based on open source technology, which makes it easier to keep the site fresh, accurate and updated on a consistent basis. Web analytics capabilities were introduced in 2011 to assist academic and administrative areas in assessing how successfully their messaging is reaching intended audiences. Navigation and content changes are frequently made based on analysis of this data. In 2010, we developed a strategic and operational plan for website management, including a content review schedule for all sections of the site, ensuring that content remains current and accurate. Student usability testing was conducted following the 2009 site launch, and will be conducted again pre- and post-launch of a completely updated site in 2013-14. Alumni Communications. Reader surveys for the alumni magazine, Arches, were conducted in 2002, 2004, 2006, 2009, and Fall 2012. A three-year survey schedule has now been adopted in order to respond to feedback before resurveying readers. A content analysis was completed in 2011 to provide an overview of coverage by academic and subject area, and demographics of profile subjects (gender, ethnicity, class year, etc.) in order to ensure balanced coverage. Effective July 2012, we are adding eight pages to each issue in order to better respond to reader interests and increasing submissions of news by alumni. The Alumni Council communications committee meets with representatives of the Office of Communications twice a year and provides feedback on the alumni magazine and other communications with alumni. Surveys consistently indicate that the magazine enjoys a high level of readership and trust. Institutional Public Relations. Puget Sound has conducted regular research with outside consultants to monitor and respond appropriately to impressions by key stakeholders. This work includes current and prospective student surveys and focus groups (2009, 2010, 2011, 2012); college counselor interviews (2012); and introduction in fall 2010 of a publication and website featuring faculty scholarship, to communicate more fully about faculty research to prospective students, prospective faculty, and other audiences interested in the academic life of the university. A password-protected online photo database was introduced in fall 2010, along with more robust participation in and monitoring of social media channels. Code of Conduct In 2005, the Board of Trustees adopted a Code of Conduct for the campus. The code provides an overarching general statement expressing the expectation that all members of the campus community do and will uphold ethical, professional, and legal standards. The code applies to trustees and all members of the campus community. It supplements but does not replace existing published university policies and codes. The Audit Committee reviews the Code of Conduct annually. Also in 2005, the university instituted an externally managed Compliance Helpline that is available to all members of the campus community as a means to communicate perceived breaches of the Code of Conduct. Effectiveness of the code and helpline is reviewed annually. The code is shared with new faculty and Puget Sound Resources and Capacity Page 38 staff members and new trustees, and also is distributed to all campus members each fall. Since 2005, there has been no helpline activity. This suggests compliance with university governing documents and policies across campus constituencies. The duties, responsibilities, ethical conduct requirements, organizational structure, and operating procedures of the board are collected in the board’s policy manual. The relevant documents are: Restated Articles of Incorporation, April 11, 1997; Corporate Bylaws, December 17, 1975, amended through May 15, 2009; Board Organization and Committee Responsibilities, May 2008; Responsibilities of the Board of Trustees (adapted from Richard T. Ingram, Effective Trusteeship: A Guide for Board Members of Independent Colleges and Universities: Association of Governing Boards of Universities and Colleges, 1995), February 1999; Statement of Individual Trustee Responsibilities, February 2003; Conflict of Interest Policy, May 21, 1977 (Also see Article II, Section 4, of Corporate Bylaws.); Code of Conduct, May 2005 (updated May 2006). In the course of its regular review of board practices, the Committee on Trusteeship in May 2007 recommended, and the board approved, an expanded Conflict of Interest Questionnaire for trustees and non-trustee officers of the university. This questionnaire is broader in scope and asks for more specific information in response than did the previous version. Conflict of Interest policies are in place for the governing board and non-trustee officers, as well as for staff and faculty. Regular in-service training during the campus’s annual professional development training series allows refresher and case study training for staff. Trustees and non-trustee officers annually complete a conflict of interest questionnaire, and appropriate disclosure is made in the university’s 990 Tax return. Puget Sound advocates, subscribes to, and exemplifies high ethical standards in managing and operating research and teaching at the college. The Institutional Review Board facilitates the review and safety of research studies and projects involving human subjects in compliance with university policy and federal guidelines. The Institutional Animal Care and Use Committee assures that all research and activities at the University of Puget Sound involving live vertebrate animals is conducted in accord with the highest scientific, humane, and ethical principles. Intellectual Property Puget Sound’s intellectual property policy addresses rights to ownership, copyright, control, compensation and revenue derived from creation and production of intellectual property. The policy was revised and reviewed in 2011-2012 and approved by the Board in October 2012. Contractual Agreements Five officers of the university are authorized by board resolution to enter into contractual agreements on behalf of the university. These officers are also authorized, under certain specific conditions, to delegate authority to sign to other faculty and staff members. Most contracts are submitted to the Vice President for Finance and Administration for review of the appropriateness of the terms relative to the described need, for compliance with legal, regulatory, and ethical considerations, for conformity to the university’s mission and goals, and for guidance on practical negotiation strategies. Common contracts utilized in the Academic Division, such as honoraria or , are reviewed and signed by an authorized officer or delegate in that division. In the instances where additional assistance is required the officer may consult with outside legal counsel. Puget Sound Resources and Capacity Page 39 Should a request be submitted for payment for products or services that require a contractual agreement and the agreement is either not present or not signed by an authorized agent of the university, the request is routed to the Vice President for Finance and Administration for review and approval on an exception basis. The initiating department is advised of the need to revise their procedures to ensure contract review prior to entering into arrangements. Academic Freedom [Standards 2.A.27 – 2.A.29] There are several documents that speak both broadly and narrowly to the principles of academic freedom, academic responsibility, and the protection of faculty, staff, students, and board members from forces that could directly or indirectly threaten these principles. The Faculty Code, which is written and revised by faculty and approved by the governing board, contains statements and policies directly related to the concepts of academic freedom, academic responsibility and their protection. For example: I E 1a defines academic freedom as the “…right of all members of the academic community to study, discuss, investigate, teach, conduct research, publish, or administer freely as appropriate to their respective roles and responsibilities.” It continues by stating that, “It is the obligation of all members of the university academic community to protect and assure these rights within the governing framework of the institution.” I C 3 and 4b specify that “[f]aculty respect and defend the free inquiry of associates and the exchange of criticism and ideas, showing due respect for the opinions of others.” Further, the Code notes that “[m]embership in the academic community obliges each person to respect the right of others to express differing opinions, to insist on intellectual honesty, to promote free inquiry, and to participate in that community with fairness, integrity and respect for others.” Methods for handling any alleged violations of these principles are provided for by the Faculty Code and outlined in Chapters I, V, and VI of that document. As mentioned briefly above, the university also has numerous specific policies on, for example, privacy, conflict of interest, and harassment which protect members of the community and, ultimately their capacity to participate with integrity and freely in the academic community. Academic Freedom in Teaching The Faculty Code states that, as scholars and with respect to their disciplines, the primary responsibility of any faculty member is “to seek and to state the truth as they see it.” Subsidiary interests “must never seriously compromise their freedom of inquiry.” The Code obliges the faculty not just to tolerate but also to promote and defend free inquiry and expression. In relations with their faculty colleagues, professors are charged to “respect and defend the free inquiry of associates and the exchange of criticism and ideas, showing due respect for the opinions of others.” As teachers, one important responsibility of faculty is to “encourage the free pursuit of learning in students and protect their academic freedom.” As the Code states, “Membership in the academic community obliges everyone to respect the right of others to express differing opinions, to insist on intellectual honesty, to promote free inquiry, and to participate in that community with fairness, integrity, and respect for others.” With these rights comes the responsibility not to push free expression and inquiry past reasonable limits. “The expression of dissent and the attempt to produce change should not be carried out in ways which impede the functions of the university, injure individuals, damage institutional facilities, or disrupt the classes of one’s students or colleagues.” Puget Sound Resources and Capacity Page 40 At no point in the process of appointment, evaluation, tenure, or promotion are burdens put on members of the faculty that conflict in any way with this basic academic freedom. Faculty members maintain complete autonomy over the control and design of their courses. In all of these contexts, as in any situation where faculty interact with the board and administration, the only relevant criteria involve academic performance and university service. “The university does not discriminate in its relations with faculty on account of matters having no bearing on academic performance.” As with the other rights and responsibilities accorded to faculty, the Faculty Code enforces the provisions guaranteeing academic freedom by creating a system for handling grievances that would enable any faculty member to maintain before the Professional Standards Committee that his or her academic freedom had been impinged upon by either a colleague or the university. Academic Freedom in Scholarship and Creative Work The mission of the university, in constituting the university as a community of learning with a strong commitment to scholarly engagement, implicitly requires that faculty and students be accorded the broadest freedom in their pursuit of truth and artistic expression. The Faculty Code is quite explicit when it demands that, as scholars, faculty members seek the truth as they see it, without interference and with the support and encouragement of their colleagues and the university as a whole: “A faculty member must be able to participate in the democratic process of the institution, must be able to learn and teach what scholarship suggests is the truth, must be able to question even what is believed to have been settled, and must be able to publish what scholarship has discovered without fear of reprisal. A faculty member is entitled to freedom in research and in publication of the results, subject to the adequate performance of the faculty member’s other academic duties.” The university’s mechanisms for awarding tenure and promotion and for the distribution of resources in support of scholarship provide adequate safeguards against any infringement upon basic academic and artistic freedom. The breadth and diversity of scholarly and artistic productions that are supported, applauded, or at the very least, tolerated by the community, and the civility with which the faculty and staff have handled issues on which there has been disagreement, attest to the degree to which this commitment to academic freedom is implemented in the daily lives of members of the Puget Sound community. For example, controversies around expression in student publications, dramatic productions, and advertisements have provided opportunities for education, mediation, and improved understanding. Finance [Standard 2.A.30] Puget Sound has board-level policies for oversight and management of financial resources that address and provide an effective framework for all financial issues such as planning, budgeting, fundraising, cash management, and debt management. These policies include clearly defined board and management (staff) roles and responsibilities. Please refer to Appendix IV for a list of applicable finance-related policies, procedures, and/or practices. Puget Sound Resources and Capacity Page 41 Standard 2.B Human Resources Personnel [Standard 2.B.1] The Human Resources department is charged with analyzing and monitoring Puget Sound’s human resources needs and programs to ensure Puget Sound has the talent and capability needed to fulfill its mission and adhere to its core values. Within the university’s support and operations functions, assessing personnel needs is a collaborative exercise between Human Resources and the departments concerned. Senior managers or faculty department heads can request a reorganization or organization design review. In addition Puget Sound has an annual process for requesting additional staff and for returning or repurposing unneeded FTEs (full-time equivalency). Position announcements posted on Puget Sound’s jobsite identify qualifications for successful candidacy. Selection procedures for staff and faculty positions can be viewed online in the Faculty Recruitment Guidelines and the Staff Selection Policy. Job descriptions are reviewed and updated at the beginning of each search or when a position redesign is necessary, and as of January 2013 will be requested during the annual staff performance evaluation process. Human Resources is scheduled to implement a new information system in January 2013; this system is expected eventually to make additional data available for workforce planning activities. Staff Evaluation [Standard 2.B.2] Staff, including administrator, performance reviews are conducted campus-wide during the first quarter of each calendar year using university criteria and/or individually-set performance goals (see Staff Performance Review and Development Policy and forms at http://www.pugetsound.edu/about/offices-services/human-resources/forms/#Staff%20Performance%20Review). Staff members identified through this process as not meeting performance standards may be placed on performance development plans. Evaluation of Cabinet members and university officers occurs as a separate process each summer. Planned improvements to the staff performance review program will focus on the quality of the reviews, including the suitable identification of objectives for the upcoming year. Professional Development [Standard 2.B.3] Professional growth and development of faculty are pursued through numerous channels. A full listing of these options may be found at http://www.pugetsound.edu/academics/faculty--staff-resources/professionaldevelopment. Full-time faculty members who are new to the university participate in New Faculty Orientation, which provides information and the opportunity to discuss topics related to teaching, scholarship, and cocurricular programs. Department chairs also work with new faculty to establish expectations and to assist them in developing a strong work performance. As of the 2011-12 academic year, the Associate Dean of Faculty invited all new faculty holding continuing positions to a series of informal coffee hours to discuss topics suggested by the new faculty—such as work-life balance, revising courses, evaluation, advising, service, and tips for handling students who are performing poorly. Puget Sound Resources and Capacity Page 42 Internal grants and leaves are recognized as important contributors to faculty professional growth and development. These can include funding for conference attendance, curricular development, faculty research, summer research, pre- and post-tenure sabbaticals, and/or course release time. The reports we receive from faculty indicate that such measures have helped them to complete data collection, write and publish articles and books, gain extensive depth of knowledge in new areas of study, and develop new courses, among other activities. For the last five years, all applicants for pre-tenure sabbaticals have received a semester’s leave, and we were pleased in fall 2012 to receive funding from the Mellon Foundation to continue this program. A challenge we continue to face is the variable quality of department chair orientation of adjunct and visiting faculty members. Because adjunct and visiting faculty members frequently teach larger, introductory courses, their potential impact is extensive and, thus, their orientation and support is especially important. Administrative and support staff are encouraged to pursue professional growth by attending classes offered at an annual professional development and enrichment conference (see sample program at http://www.pugetsound.edu/about/offices--services/human-resources/professional-development/ ), as well as through stand-alone programs offered during the academic year. Evaluations indicate participants are satisfied with such programs, though we still have work to do to assess how well such programs support improved performance. In addition, most departments have their own staff development programs, which include internal workshops and training, as well as funding for off-site workshops and travel to professional meetings and conferences. Human Resources’ strategic plan includes provisions for greater focus on professional and career development. The Faculty Students attending the University of Puget Sound work with a faculty selected not only for excellence in their respective disciplines, but also for their desire and ability to build a learning environment that enables students to accomplish the university’s core themes and educational goals. Puget Sound faculty—many of whom have won distinguished teaching awards and postdoctoral fellowships during their graduate careers—choose to come to the university because of their strong commitment to liberal arts education and to the mutually enriching pursuit of teaching and scholarship that occurs in this academic community. The university employs a full-time faculty of 225; tenure-line faculty—those appointed to the ranks of assistant professor, associate professor, or professor, who are eligible for reappointment and promotion to a higher rank, and who are eligible for tenure consideration—hold terminal degrees. Twenty three positions in the ongoing faculty complement are non-tenured instructors. Instructors are employed to teach lower- level or prerequisite courses in certain departments, such as introductory language courses, or to teach in specialized clinical areas of the curriculum [Standard 2.B.4]. The role of faculty as teachers, scholars, and colleagues is outlined in Chapter I, Part B, of the Faculty Code. General and specific duties of faculty members are outlined in Chapter I, Part C, of the Faculty Code. The usual expectation is that faculty members teach six units a year, convene classes at regularly scheduled times during the full academic year, prepare for courses, grade student work, and keep office hours and scheduled appointments. Faculty members are expected to advise students, participate in university service, and maintain an active scholarly life [Standard 2.B.5]. Puget Sound faculty have adopted a rigorous and thorough process for faculty evaluation [Standard 2.B.6]. Faculty are evaluated against two documents: (1) the Faculty Code (Chapter III), which describes the general process and university-wide expectations for job performance in the areas of teaching, Puget Sound Resources and Capacity Page 43 professional development, advising, and service, and (2) department-level evaluation guidelines, which describe the specific content and standards by which these areas of evaluation are implemented. Importantly, each departmental guideline document is examined carefully by the Professional Standards Committee to ensure that it is consistent with the spirit and letter of the Faculty Code, and all documents are approved before they are implemented by departments. In years 1 and 2, all ongoing and tenure-line faculty are evaluated at the department level. Student course evaluations are collected and read for each course taught by a given faculty member; along with these evaluations, the head officer (often, but not always the department chair) normally collects other forms of evidence (e.g., course observations). The head officer then writes an evaluative letter, a copy of which is given to the evaluee and the academic vice president/dean. Unless the head officer recommends non-reappointment, no further action is required. Beginning in year 3, persons in the rank of instructor, assistant professor, and associate professor are normally evaluated every three years according to the following general process. (Additional detail about, and small variations from, this process are found in Chapter III, Sections 4 and 5, of the Faculty Code.) At the department level: The evaluee prepares a file for department review that includes a statement of professional goals, objectives, teaching materials, documentation of scholarly and professional activity, and evidence of service. The previous two semesters (four semesters in the case of tenure) of course evaluations are included in the file. Department colleagues review the file and are expected to have good familiarity with the evaluee’s work. Departments are required to have at least two class observations by at least two faculty members as part of the evidence of the evaluee’s teaching. In most cases, departments have between eight and 15 classroom observations, especially when the evaluation could result in a change of status. Department colleagues write a substantive letter of evaluation. In the cases of tenure or change of status, colleagues are expected to document in writing their independent recommendation. The evaluee has the right to review these letters of evaluation. The evaluee may also waive his or her right to view the letters (i.e., the evaluee may opt for a closed file). The department makes a recommendation via a deliberative process, ensuring that there is evidence that department faculty had available the necessary materials/documentation and that “adequate consideration has been given to the candidate’s qualifications.” The head officer prepares a letter describing the deliberative process and outcome and provides a copy to the evaluee. All materials and letters of evaluation are then forwarded to the Faculty Advancement Committee (FAC). Faculty Advancement Committee (FAC): This committee is composed of the academic vice president/dean and five tenured faculty, selected by the academic vice president/dean from a slate elected by the faculty. FAC members read each file, including materials prepared by the evaluee, all letters of evaluation, and all original copies of student course evaluations. The committee comes to an independent recommendation and prepares a letter of evaluation that is sent to the evaluee and head officer. Puget Sound Resources and Capacity Page 44 Evaluation by the president: In the case of tenure or promotion, the president reads the file forwarded to him by the FAC. The president reaches an independent recommendation and informs the evaluee, in writing, of his intention to submit this recommendation to the Board of Trustees. Evaluation by the board: The Academic and Student Affairs Committee of the Board of Trustees reviews evaluation materials and the recommendation forwarded by the president. The Board of Trustees makes a final decision on tenure or promotion. Faculty members in the rank of associate professor who are not candidates for tenure or promotion, and professors with five, 15, 25, or 35 years of service in that rank (as well as ongoing instructors with more than 17 years of service in that rank) may elect to be evaluated via the following modified process: The head officer determines whether or not a streamlined review is warranted and reports this decision to the academic vice president/dean; if both concur, the streamlined process proceeds. The evaluee prepares a file as described earlier, and department colleagues have the option of reviewing the file. The head officer reviews the file and prepares a letter of evaluation that is forwarded to the academic vice president/dean. The academic vice president/dean or a designated member of the FAC reviews the file and prepares a letter of evaluation. Both the head officer’s and the academic vice president/dean’s letters of evaluation are forwarded to the evaluee. At the conclusion of the review process, the head officer or the academic vice president/dean may call for a full review to be conducted during the subsequent academic year. In the event that a faculty member’s evaluation is unsatisfactory, the academic vice president/dean holds a conference with the head officer and faculty member to discuss the reasons for the substandard evaluation. If the decision is not appealed by the evaluee, the faculty member (i.e., evaluee), head officer, and academic vice president/dean draw up an agreement that includes a specific faculty development plan, including clearly stated goals and a schedule for performance appraisal with specific criteria for the evaluation. The academic vice president/dean and head officer conduct an annual review of the faculty member’s progress, and a subsequent evaluation is conducted three years following the initial evaluation after which, if the result remains unsatisfactory, the faculty member may be dismissed. Puget Sound Resources and Capacity Page 45 Standard 2.C Education Resources Puget Sound’s educational resources manifest our core themes of Academic Excellence, Rich Knowledge of Self and Others, and Engaged Citizenship. In joining the University of Puget Sound’s intellectual community, students are invited to participate in the acquisition of knowledge, skills, and habits of mind through the exploration of diverse ideas, values, and cultures. As stated in the Puget Sound curriculum statement and university mission statement, the educational goals of the Puget Sound undergraduate curriculum are to foster in students: 1. the ability to think logically, analytically, and independently 2. the ability to communicate clearly and effectively, both orally and in writing 3. the ability to learn on one’s own 4. breadth of learning in the form of familiarity with a variety of academic fields and potential interests 5. depth of knowledge in a single field in order to know a sense of the power that comes with learning 6. an understanding of the interrelationships among the various fields of knowledge and the significance of one discipline for another 7. an acknowledged set of personal values 8. informed appreciation of self and others as part of a broader humanity in the world environment. Puget Sound faculty members address these goals within the context of dynamic learning made possible by the residential liberal arts environment. Faculty members are committed to fostering intellectual relationships with their students, acknowledging that some of the most productive exchanges with students occur in informal settings. Faculty members provide mentorship through collaborative research and support and direct a generous number of senior theses (required for some majors, optional for others) and independent student research projects. The university supports the effective use of technology in instruction, yet faculty members continue to affirm that technology must serve to enhance and enrich instruction, rather than substitute for direct contact between professor and student. Faculty members interact with students in a sustained way through academic advising, cocurricular and residential teaching, as sponsors for student organizations, and as audience members for a rich array of student events, performances, and competitions. Faculty members understand that liberal arts learning requires active engagement according to the best traditions of a college. The Puget Sound 32-unit baccalaureate degree program is composed of three parts: study in the core curriculum (8 units), study in a major (9 to16 units), and complementary and exploratory elective courses. The select graduate programs at Puget Sound are designed to build on the baccalaureate liberal arts experience and extend liberal learning into professional training for work in education, occupational therapy, and physical therapy. No remedial courses are offered at Puget Sound. Credit for prior experiential learning is not granted at Puget Sound [Standard 2.C.7]. Puget Sound offers undergraduate degrees in areas ranging from traditional disciplines to innovative interdisciplinary programs. Select graduate degrees are offered through programs in education (MAT, MEd), physical therapy (DPT) and occupational therapy (MOT, MSOT). Many departments offer multiple major degrees as well as minors, and many faculty members across departments participate in interdisciplinary programs which bridge traditional areas and innovative developments at the intersections of disciplines. These programs may offer majors (e.g., molecular and cellular biology, Puget Sound Resources and Capacity Page 46 biochemistry, international political economy), minors (e.g., environmental policy and decision making, gender studies), or an emphasis designation (e.g., Asian studies, neuroscience)[Standards 2.C.1; 2.C.3]. Degrees offered at Puget Sound include: Bachelor of Arts with a Major in Art Business Chemistry Chinese Classics Communication Studies Comparative Sociology East Asian Languages Economics English French French International Affairs German German International Studies Hispanic International Studies Hispanic Studies – Language, Culture, Literature History International Political Economy Japanese Music Philosophy Physics Politics and Government Psychology Religion Science, Technology, and Society Special Interdisciplinary Major Theatre Arts Bachelor of Science with a Major in Biology Biochemistry Chemistry Computer Science Computer Science/Business Economics Exercise Science Geology Mathematics Molecular and Cellular Biology Natural Science Physics Special Interdisciplinary Major Bachelor of Music Elective Studies in Business Music Education Performance Minors Offered African American Studies Art Biology Business Chemistry Chinese Classics Communication Studies Comparative Sociology Computer Science Economics English Environmental Policy and Decision Making Exercise Science French German Gender Studies Geology History Humanities Japanese Latin American Studies Mathematics Music Philosophy Physics Politics and Government Religion Science, Technology, and Society Spanish Theatre Arts Interdisciplinary Emphasis in Asian Studies Global Development Studies Neuroscience Puget Sound Resources and Capacity Page 47 The University of Puget Sound Bulletin, which is updated annually and is available online and in printed form, clearly defines degree requirements as well as the major and minor requirements specific to each department and program. Faculty members in academic departments or programs consistently evaluate the content and rigor of degree requirements to make sure that the appropriate breadth and depth are met. Some departments, schools, or programs may consult with their respective professional organizations for guidance in developing and maintaining a curriculum that is relevant and current [Standards 2.C.2; 2.C.4]. Departments or programs outline key learning objectives in their program description as well as on their program websites. Specific outcomes/objectives for individual courses are outlined in course syllabi [Standard 2.C.2]. Assessment of student learning is varied and may include examinations, presentations, and research papers as well as review of student portfolios and self-assessments of learning [Standard 2.C.4]. Departmental objectives are evaluated in the context of the department or program’s self-study during their 5-year curriculum review. The university’s Curriculum Committee serves as the internal reviewer of the curriculum of each department, school, or program and also monitors the effectiveness of the Core curriculum. This faculty committee applies the educational philosophy and ideals of the university to the undergraduate and graduate curricula offered. Academic departments and programs are asked to annually assess and reflect on the effectiveness of their curriculum in supporting student achievement of learning outcomes. This annual curriculum assessment may include individual course assessments as well as reviewing data collected from surveys (senior or post graduate), focus groups, and Institutional Research (MIRS reports). Some departments undergo external reviews by their discipline’s professional agencies (e.g., American Chemical Society— Committee on Professional Teaching) or administer standard examinations (e.g., Economics ETS exam). Degrees are awarded in the Registrar’s Office after an evaluator has audited the degree candidate’s record and verified the candidate has completed each academic requirement of the qualification for which the candidate applied [Standard 2.C.3]. Credit awarded for Advanced Placement and International Baccalaureate examination results is subject to assessment each year as faculty determine the appropriateness of student placements based on student progress in the courses beyond the course exemptions allowed by the examination results. Credit awarded for classes is subject to the assessment of the faculty’s Curriculum Committee which oversees the curriculum review process for the Core Curriculum and for academic departments. The final degree audit is completed using a worksheet and a Degree Progress Report, the template for which is constructed by an evaluator in the Registrar’s Office who codes bulletin text into programming which outlines degree requirements. The records of new students are reviewed in the Registrar’s Office after the first semester, continuing student records are reviewed between the sophomore and junior years, between the junior and senior years, and following registration for the term in which the student has applied to graduate. The Degree Progress Report is available at all times to students and to academic advisors so that student progress can be reviewed in preparation for each semester’s registration. Faculty members take full responsibility for designing, maintaining, and updating the curriculum [Standard 2.C.5]. The cycle of assessment and reflection propels the curriculum forward, and departments or programs make the needed changes to the curriculum to accommodate the diverse needs of the students as well as changes in faculty expertise. To support the offerings in a particular Puget Sound Resources and Capacity Page 48 curriculum, additional teaching support may be required to accommodate for higher enrollments or as a replacement for sabbatical leave. When a department or program demonstrates the need for additional staffing to support the curriculum, they make a specific request to the Academic Vice President/Dean. Faculty members in a particular department or program actively participate in the process of hiring temporary and tenure-line faculty, from working with Human Resources to develop the advertisement to submitting the names of the top candidates to the Dean [Standard 2.C.5]. Most departments and programs specifically note as student learning objectives the ability to communicate effectively and to search and use the literature of a field. To realize these objectives, faculty members work with liaison librarians in order to effectively and appropriately integrate library and information resources into their courses. Library personnel also work with students directly to integrate library and information resources into their learning [Standard 2.C.6]. The library takes very seriously the importance of information literacy and research skills and works collaboratively with faculty members as well as academic offices and co-curricular departments to integrate library and information resources into the learning process, both formally through the curriculum as well as informally through outreach efforts. The library has identified information literacy as a key strategic theme and this includes: integration of information literacy across the curriculum from the first year through capstone course by developing rubrics and standards, participation in new student orientation, and working with the Curriculum Committee and academic departments to establish research and resource benchmarks that can help inform the curricular review process. Puget Sound is responsible for the policies and procedures used to accept transfer credit [Standard 2.C.8]. Evaluators in the Office of the Registrar work systematically to transfer courses similar in content to Puget Sound courses, to identify transfer courses with content and outcomes applicable to the Puget Sound Core curriculum, to transfer academic courses suitable as electives, and to remove from considerations those courses determined to be non-transferable based on content, format, outcomes, or method. Evaluators use course descriptions from transfer institution catalogs, course syllabi provided by students, and also may request course materials before completing an evaluation. To preserve institutional autonomy, the university does not make articulation agreements but does play an active role in statewide transfer organizations. The evaluators use their judgment in determining which transfer decisions should be reviewed by faculty. The responsibility for transfer evaluations is placed in the Registrar’s Office so consistent academic standards can be enforced and, when content expertise is required, evaluators may ask faculty to help determine the similarity of the transfer course to the Puget Sound course. This centralized responsibility allows those students with transfer credit concerns to present their cases for reconsideration to a single office and it also provides a single contact for the faculty and the Academic Standards Committee when making determinations on transfer credit and transfer policy. The rigor with which Puget Sound evaluates transfer credit is a distinguishing aspect of Puget Sound as our evaluators make a consistent effort to review aspects of a course beyond content. They consider course format, the purpose of the course, student learning outcomes, the nature of the institution, and the program under which the course was offered. Such scrutiny allows the evaluators to apply the standards that our faculty members apply to their own courses. Puget Sound Resources and Capacity Page 49 Undergraduate Programs—the Core Curriculum The Puget Sound faculty has designed the Core Curriculum, our general education component, to give undergraduates an integrated and demanding introduction to the life of the mind and to established methods of intellectual inquiry [Standards 2.C.9; 2.C.10]. The Puget Sound undergraduate's core experience begins with two first-year seminars that guide the student through an in-depth exploration of a focused area of interest and that sharpen the student’s skills in constructing persuasive arguments. In the first three years of their Puget Sound college career, students also study five “Approaches to Knowing” - Fine Arts, Humanities, Mathematics, Natural Science, and Social Science. These core areas develop the student’s understanding of different disciplinary perspectives on society, culture, and the physical world, and explore both the strengths of those disciplinary approaches and their limitations. Connections, an upper-level integrative course, challenges the traditional boundaries of disciplines and examines the benefits and limits of interdisciplinary approaches to knowledge. Further, in accord with the stated educational goals of the University of Puget Sound, core curriculum requirements have been established: (a) to improve each student's grasp of the intellectual tools necessary for the understanding and communication of ideas; (b) to enable each student to understand herself or himself as a thinking person capable of making ethical and aesthetic choices; (c) to help each student comprehend the diversity of intellectual approaches to understanding human society and the physical world; and (d) to increase each student's awareness of his or her place in those broader contexts. Each core area includes student learning objectives that are intended to provide a clear statement of what students can expect to learn from any given core area. To fulfill core requirements, students must successfully complete one course in each of eight areas: First-year seminars 1. Writing and Rhetoric 2. Scholarly and Creative Inquiry Approaches to knowing 3. Fine Arts 4. Humanistic 5. Mathematical 6. Natural Scientific 7. Social Scientific Upper-division interdisciplinary experience 8. Connections The core curriculum is required for all students graduating from Puget Sound regardless of major. Because this core experience is the basis for the university’s liberal arts curriculum, the faculty is stringent in reviewing and adopting courses in fulfillment of the core. Learning objectives and course guidelines for each core area are described in the Curriculum Statement. Each course proposal is evaluated by the faculty Curriculum Committee based on the guidelines and objectives for the given core area. Two of the eight core areas are assessed each year by the Curriculum Committee. The assessment includes: 1) a review of all syllabi in the core area, 2) student data including Senior Survey and focus group assessments based on the core area objectives, 3) a faculty survey based on the core area objectives, and 4) a faculty focus group based on the core area objectives. Based on the assessment, Puget Sound Resources and Capacity Page 50 modifications to the core area rubric(s) may be proposed by the Curriculum Committee. Revisions to the core area rubrics are presented to the full faculty for approval. In addition to the Core Curriculum, Puget Sound students also complete a series of graduation requirements. These include a foreign language requirement. In addition, students earn at least three academic units outside the requirements of the first major at the upper division level. Puget Sound does not offer applied degree or certificate programs [Standard 2.C.11]. Graduate Programs Puget Sound offers first professional graduate studies in Education (MAT and M.Ed.), Occupational Therapy (MOT and MSOT) and Physical Therapy (DPT). The mission of the larger institution is expressed overtly in the individual mission statements, statements of purpose, and / or descriptions of each of the graduate programs [Standard 2.C.12]. For example, in Education the faculty has noted that students seeking a M.Ed. are entering a program that “by virtue of its location in a liberal arts institution, is committed to training competent professionals, not technicians. The M.Ed. program provides a firm foundation of skills and knowledge that will enable students to adjust to changing circumstances that will affect their professional practice in the future and which cannot be fully anticipated.” Likewise, the Occupational Therapy (OT) program emphasizes that in addition to training students for practice, the program ensures that students exit the program with “an excellent foundation for later specialization and for professional lifelong learning.” In their statement of purpose, the Physical Therapy (PT) program asserts that “our presence on a liberal arts campus underscores our belief that the development of clinician scholars is a natural extension of the values of critical analysis, sound judgment, active inquiry, community participation and apt expression.” Therefore, all three programs highlight the importance of developing excellent problem-solving, decision-making, oral and written communication, and analytical skills as being more important than narrow proficiency with one particular theory or technique. This is said not to minimize the importance of sound technique, but rather to emphasize the importance of such fundamental skills as the vital context within which students learn the practices of the profession. Such fundamental skills also give students the foundation from which they are able to continue learning and adapting to changes in their respective professional environments. This sentiment is wholly consistent with the broader mission of the university. At the same time, the graduate programs are clearly differentiated from the undergraduate majors to the extent that they each require a quantitatively and qualitatively deeper command of their respective subject areas as well as significant applied experiences that prepare students for the certification and practice demands of teaching, counseling, physical therapy, and occupational therapy. In the cases of all graduate programs, such applied experiences are permitted only after students successfully complete the preparatory coursework that includes in-depth study of various content areas and methods that are specific to the discipline. It is also the case that successful completion of these applied experiences is required to graduate from the program. Admission and retention policies are written and practiced in a manner that includes and balances both university-level offices (e.g., Registrar, VP for Enrollment) and the expertise of the faculty in each graduate program [Standard 2.C.13]. This balance ensures that each program’s students are capable of Puget Sound Resources and Capacity Page 51 performing, and do perform, at a level that is at least commensurate with university-wide standards and also retains discipline-specific input into the decision making. To ensure that graduate applicants meet the published admission criteria, all applicants are evaluated by the Registrar’s office to ensure that they meet basic program requirements. As expected, these criteria vary between programs and include evaluation of areas such as: (1) completion or reasonable expectation of bachelor’s degree completion prior to enrollment; (2) completion of prerequisite courses; (3) fulfillment of GPA requirements; and/or (4) GRE scores. (The specific criteria are listed on pages 3742 of the Graduate Bulletin.) When the files have been cleared along these broader dimensions, they are passed to the respective departments who examine the discipline-specific application areas. Each of the graduate departments ranks its own candidates and makes an admission recommendation: it is in consultation with the Program Dean/ Director that the Dean of the Graduate Studies and Vice President for Enrollment make final decisions regarding admission. Regarding retention of students, all graduate students are required to maintain a 3.0 GPA (on a 4.0 scale). With input from the Dean or Director of the program, the Academic Standards Committee reviews the record of a degree candidate who earns a cumulative grade point below 3.0 to determine the appropriate official academic action (e.g., probation). All programs also state that a student can be removed from candidacy for violations of ethical practice as understood by their various professions. Each of the graduate programs also has additional stipulations regarding a student’s continued enrollment; these regulations help to ensure that only those students who are making good progress through the respective curricular requirements will be permitted to student teach, go on internship, or be placed in a fieldwork setting. For example, OT notes that a candidate will be unable to continue in the program if he or she receives less than 2.0 for the second time in a single required course or must repeat more than 2 required courses. PT asks the Academic Standards Committee to review the transcript of any student earning a grade of C+ or lower in a given course; they also specify that a student will be removed from the program if he or she earns a grade of C- or lower for the second time in a required course. The School of Education states that only 2 courses with C grades may be used to complete a degree. Transfer credit is not allowed for the PT and MAT programs. OT permits up to 6.5 transfer units of 14 if requested and approved at the time of application, and the M.Ed. permits up to 3 of 12 units. These requests are evaluated by the Registrar’s office, in consultation with the respective Program Director, in accordance with specified guidelines. For example, in OT, the course is accepted if it has been taken at an accredited or similarly qualified institution of higher education and (1) is similar to a course offered at the University of Puget Sound (as determined by evaluation of the syllabus), (2) uses a scholarly approach to the topic, and (3) is appropriate for inclusion in the Puget Sound degree as determined by the appropriate academic officer. Credit is not granted for experiential learning prior to matriculation into the graduate programs [Standard 2.C.14]. Each of our graduate programs has special status or is accredited by their respective professional organizations: Education, by the Washington State Office of the Superintendent of Public Instruction; Occupational Therapy, by the Accreditation Council for Occupational Therapy Education (ACOTE); and Physical Therapy, by the Commission on Accreditation for Physical Therapy Education (CAPTE). Each of these accrediting bodies is tied to program certification and / or certification or licensing of graduating students. Thus, the curricular structure for each program is heavily informed by the various curricular standards of each professional organization and is also highly tailored to ensure that Puget Sound students are well prepared for the various examinations that come at the conclusions of the programs. Puget Sound Resources and Capacity Page 52 High levels of knowledge and performance skills are cultivated first by students taking courses that have been designed to address the various curricular standards. Following the coursework, students complete some form of field work or internship and then sit for some type of examination. For example, following coursework related to professional issues and curricular instruction, MAT students must successfully complete a semester of student teaching. Spring term culminates in major assessment now required for all teacher preparation candidates seeking certification in the State of Washington, the Teacher Performance Assessment (TPA). This is a comprehensive form of assessment for teacher certification covering 4 broad tasks with each student being evaluated on 14 different rubrics. Similarly, M.Ed. students first complete coursework in areas such as introductory counseling, humanistic and cognitive behavior therapies, and psychological testing: all courses cover the 70 benchmarks in the Standard V (from the State of Washington standards for teacher certification) for counseling programs. Following this work, M.Ed. students must successfully complete a 400 hour internship in a school or counseling setting. There are also two major counseling benchmark assessments: after Year 1, students must pass an oral examination and evaluation of counseling dispositions, and after Year 2 they must pass an internship performance and comprehensive written exam. OT and PT have similar structures with coursework that is overtly and intentionally linked to accreditation standards, requirements for practical application, and a certification exam. OT students must complete at least 6 months of full-time practice under the supervision of a licensed occupational therapist in a medical center, school, or health care facility. Following completion of the fieldwork experience, students are eligible to take the written national certification examination. PT students are required to complete the equivalent of 36 weeks of full-time clinical internship under supervision of a licensed PT; typically this occurs in three separate on and off-site placements. To be licensed as a PT, one must sit for a licensing exam given by the Federation of State Boards of PT and pass the national standard [Standard 2.C.15]. Continuing Education and Non-Credit Programs The University of Puget Sound does not offer continuing education or non-credit programs [Standards 2.C.16 – 2.C.19]. Puget Sound Resources and Capacity Page 53 Standard 2.D Student Support Resources Puget Sound exercises great care in admitting students who are well prepared academically and well matched personally to make the most of the rich and varied features of its campus life. Puget Sound offers a nationally recognized orientation program to introduce new students to campus resources for support, to their responsibilities as community members, and to the wide range of co-curricular opportunities. The university further offers to continuing students services that are appropriate to each stage of their development. The goal is to help Puget Sound students grow intellectually, socially, personally, and morally toward the ideals of informed citizenship expressed in the university’s mission and core themes. Puget Sound cultivates a campus community enriched by civil discourse on the important intellectual, political, social, and cultural issues of the day, by wide-ranging leadership opportunities contributing to personal growth, by a host of student activities offering a niche for each student, and by a fair and transparent system for upholding the integrity of student conduct in the community. Student Support Services Puget Sound students enjoy an array of academic support services [Standard 2.D.1]. The academic advising system provides significant academic support in the critical early weeks of students’ careers. Online tools support students and their advisors in developing solid academic programs and tracking their progress throughout their academic careers. The university carefully plans academic offerings to assure timely degree completion, including for the 42% of students who opt to study abroad for one semester or more. Tutoring and writing support are available on campus, as are person-to-person instruction and assistance from information specialists in the Library and in Technology Services. Puget Sound offers juniors and seniors a competitive research-grant program and assistance with applications for national and international fellowships, graduate education, or employment after graduation. An alumni support network assists in this process. Center for Writing, Learning and Teaching The Center for Writing Learning and Teaching (CWLT) provides services for all students and faculty. Staff members in the CWLT hire peer tutors and peer writing advisors. Peer tutors work with students individually or in small groups to improve understanding of a wide range of subjects. Peer writing advisors help students get started on a paper, organize their thoughts, and/or improve their editing skills. In addition to the peer support, the CWLT holds special workshops that teach students how to develop effective study strategies, write a thesis, and manage time effectively. The CWLT offers classes that increase student reading efficiency and mastery of textbook assignments; provides handouts on a wide range of writing and learning strategies; and offers workshops to help faculty members improve classroom instruction. The CWLT coordinates with Career and Employment Services (CES) and the Office of Fellowships in helping students to prepare for postgraduate work by specializing in preparation of personal statements for graduate school, professional schools, and fellowships. Students seeking to work on resumes and cover letters for employment are referred to CES. Disability Services The Disability Services Office is housed in and reports to the Center for Writing, Learning, and Teaching. Demand for disability services at Puget Sound has grown dramatically in recent years with a growing proportion of students that requires high levels of support. Puget Sound Resources and Capacity Page 54 Students may request accommodation for a disability before arriving on campus or at any time after enrollment, with appropriate documentation that is not more than three years old. Services are provided only to students who have been certified as requiring learning accommodation by the director for disability services. The director works directly with faculty members and staff to identify reasonable accommodations for individual students. Students with disabilities graduate from Puget Sound at about the same rate as students generally. This attests to the success of Puget Sound’s Disability Services office. Furthermore, the university is engaged in ongoing efforts to increase services and resources for students with disabilities. Career and Employment Services Working with alumni, employers, staff and faculty members, the Career and Employment Services (CES) office provides comprehensive resources at every stage in students’ career development, from student employment and internships to part-time, summer, and post-graduation jobs. The office intends that this combination of services conveys that all work-related experiences constitute valuable learning about career development. CES oversees and administers all part-time, temporary, summer, and workstudy employment programs on and off campus in collaboration with student financial services. CES actively engages with students early in their college careers to maximize the benefit the office can provide. Fellowships Office Students have many opportunities to earn external scholarships, fellowships, or other special support for postgraduate travel, research, and study; some external awards also support upper division undergraduate study. The Fellowships Director works in collaboration with a faculty Fellowships Advisory Committee to assist students in applying for external fellowships and scholarships awards. Success in achieving external scholarships and fellowships requires early and strategic planning. Students are encouraged to begin the exploratory process during spring semester of their first year and, during their second year, begin working with the Fellowships Office to initiate the application process. A record 22 students earned external fellowship awards in 2011-2012. Diversity and Inclusion Valuing and engaging with diversity is essential to a liberal arts education. The Puget Sound community engages diversity, broadly defined, though meaningful and sustained learning opportunities, through collaborative work to improve and appreciate diverse perspectives, by continuing to grow as a welcoming and inclusive community, and by enhancing rich exploration and dialog with the greater academic, local, national, and international communities. Puget Sound has hired a new dean of diversity and inclusion/chief diversity officer who will continue to engage with Puget Sound community members to implement the Diversity Strategic Plan. The first report on the 2012 Campus Climate Survey is now available and provides a rich resource for ongoing reflection, discussion, educational programing, and professional development at Puget Sound. Student Affairs Services Puget Sound’s student affairs professionals offer a comprehensive set of services for students grounded in the mission and educational goals of the institution Student learning outcomes and their measurement have been developed based upon these mission and goals. A variety of departments constitute divisional student support services. Counseling, Health, and Wellness Services offers confidential personal counseling, basic clinical health services, and health-awareness programming. Puget Sound Resources and Capacity Page 55 Spirituality, Service, and Social Justice offers interfaith support for student religious groups and opportunities for students wishing to enact their ethical and moral commitments. The Community Involvement and Action Center supports the 75 percent of Puget Sound students volunteering in the community. Multicultural Student Services offers a home and support for groups engaged in promoting and celebrating campus diversity. Puget Sound Outdoors teaches and supports students seeking adventures in the open air. Student Activities works with the Associated Students organization to sustain a lively series of campus events throughout the academic year. In all of its student services, the Division of Student Affairs fosters a developmental approach beginning with support and directed toward leadership. Counseling, Health, and Wellness Services Counseling, Health, and Wellness Services (CHWS) provides primary medical care and psychological assessment and treatment to any enrolled Puget Sound student. CHWS was created in the mid-1990s through a merger of previously separate health and counseling services. In addition to providing clinical treatment, CHWS offers a program of wellness education. Medical Services. Medical consultation, diagnosis, treatment, and referral are provided by three fulltime mid-level medical practitioners (a nurse practitioner and two certified physician assistants), a fulltime registered nurse, a full-time medical assistant, and a family practice physician (6 to 8 hours per week). The department supports continuing medical education for the staff through active membership in relevant medical professional organizations. Because of its integrated staff, CHWS can address student medical concerns with both medical and psychological components. The department’s medical practitioners have been given increasingly sophisticated training in the treatment of more routine psychiatric concerns. CHWS contracts with a psychiatrist three to four hours per week to bring additional expertise to students with complex presentations. Counseling Services. Counseling in CHWS is provided by three full-time psychologists, two full-time predoctoral psychology interns, and two part-time master’s-level practicum students. Each full-time psychologist carries additional duties, including those of chief psychologist, substance-abuse prevention coordinator, and training director. Puget Sound’s counselor-to-student ratio compares favorably to that of similar institutions in the region and falls within the range recommended by the International Association of Counseling Services. The department supports continuing education for the CHWS psychology staff through membership and activity in relevant professional organizations (including conference presentations and consultancies on other campuses). CHWS psychology staff members provide services to between 11 percent and 15 percent of Puget Sound students annually. The most common diagnoses include mood disorders, anxiety, and relationship concerns. CHWS services are evaluated annually through a survey of clients. Survey results consistently affirm student recognition that the psychological treatment received at CHWS contributes to their academic success as well as to improved relationship skills and physical health. CHWS also evaluates treatment outcomes for each client both from the perspective of the student in counseling (using a brief, standardized instrument of mental health pre- and post-treatment) and from the perspective of the counselor (using the Global Assessment of Functioning, GAF, scale). These assessments of clinical progress consistently demonstrate the modest client gains expected in a setting providing brief treatment. Puget Sound Resources and Capacity Page 56 Wellness and Other Services. All members of the CHWS professional staff provide wellness-education programming, including student-leader training (including CHWS student employees and Residence Life student staff), counsel to active student groups (including the Student Health Awareness Club and Bisexuals, Gays, Lesbians and Allies for diversity—BGLAD), and outreach programs for residence halls and campus classrooms (including classes in psychology, religion, counselor education, and exercise science). Suicide Prevention. In the spring of 2003, CHWS began a staff development program to increase expertise in best practices for suicide prevention and clinical assessment of suicide risk. This work led to the design of the Mandated Assessment of Risk of Suicide and Self-Harm, MARSSH, a model program requiring assessment of suicide risk for students who engage in self-harming behavior or make suicidal threats. CHWS launched this program in January 2004, monitoring and evaluating outcomes in an ongoing way since that time. To date, the data affirm MARSSH as an effective, calibrated programmatic effort. In addition to the MARSSH protocol, CHWS received a three-year grant (Garrett Lee Smith Memorial Grant, currently underway) designed to increase campus suicide prevention efforts. As required by the grant, CHWS sustains ongoing assessment of these efforts. Substance-Abuse Prevention. One member of the CHWS psychology staff supervises and maintains a comprehensive substance-abuse prevention program. Several components of the program have been in place for years, while others continue to evolve with campus needs and student interests. Over the past three years, three different staff members have assumed these responsibilities, resulting in limited program continuity. CHWS recently appointed a full-time staff member to this position and anticipates renewed progress and continuity. During most years, surveys have been administered to assess substance-abuse trends on campus. These data have served as the basis of a campus social-norms campaign against substance abuse, based on best practice recommendations in the field. Three other significant annual programs are central to CHWS’ work. The first, “Six Pack of Common Sense,” is a peer-led new-student orientation program that introduces information on substance-abuse concerns to students as they enter the university. The second program, “Decrease Your Risk Training” (DYRT), is a 90-minute interactive program based on best-practice models of harm reduction. Participation in DYRT is required of students found responsible for substance-abuse violations of the Student Integrity Code. Third, CHWS staff provides individual substance-abuse assessments for students with multiple offenses related to alcohol or other substances. CHWS has modeled its individual feedback protocol on the BASICS best-practice model of intervention. Safety and Security [Standard 2.D.2] The Office of Security Services’ mission is to promote and maintain a safe and secure learning environment by actively undertaking crime prevention measures and by providing 24-hour services. The department’s vigilance results in a low campus crime rate relative to other areas of Tacoma and to most peer institutions, based upon published crime statistics from the City of Tacoma and peer institutions. The director, in collaboration with other university staff, also plans and prepares the campus community to respond to regional, local, and campus emergencies. Frequent campus patrols by uniformed, full-time campus safety officers and part-time student patrol staff are the foundation of Puget Sound’s crime prevention efforts. There is always at least one full-time Security Services staff member on duty providing supervisory support to three part-time student staff Puget Sound Resources and Capacity Page 57 members. The security staff monitors campus safety, offers safety escort services, and acts as first responders to all campus requests for medical aid services, working closely with the Tacoma Fire Department to render emergency medical care. The security staff also maintains a close working relationship with the Tacoma Police Department which patrols the campus vicinity and maintains regular radio contact with Security Services. The Security Services office employs a fulltime, professional dispatcher. Security Services also manages parking and university transportation matters, including routine daily parking and large-event logistics. The director ensures compliance with Washington State Commute Trip Reduction laws, coordinates with City of Tacoma officials regarding parking concerns, and co-chairs the university’s Transportation Task Force, which is charged with promoting and facilitating sustainable travel on campus and in the Tacoma community. Extensive risk management and emergency/disaster preparedness plans are in place and subject to regular review. These plans have been developed in collaboration with local first responder jurisdictions and based upon national best practice structures. Since the summer of 2008, the university installed Wide-Area Broadcast emergency telephone towers and a mass-communication system to allow university administrators to communicate quickly with the campus community about any situation requiring an immediate response. These tools have supplemented more routine communications systems, including campus-wide e-mail and voice mail broadcasts regarding security incidents on campus. Routine means of communicating with the campus community include weekly articles in the student newspaper and weekly safety meetings for ASUPS student representatives. The university conducts all-campus emergency drills once per semester, with emphasis on person accountability in both evacuation and lock-down scenarios, and assesses results on an ongoing basis. Every October, the director of Security Services produces and distributes to the campus community an annual report that meets the requirements of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. The report contains a description of university security practices and crime prevention programs. The report is available in hard copy at the Security Services office and online at http://www.pugetsound.edu/about/offices--services/security-services. Annual crime statistics are also published in this document. A daily log of incidents occurring on or near campus is also maintained and available for public review at the Security Services office. Additional documentation and reporting of safety related incidents occurs through the Discriminatory Harassment Annual Report issued by the campus Harassment Reporting Officers; and the Bias Hate Education Response Team, accountable to the faculty Committee on Diversity. Admission and Orientation [Standard 2.D.3] Puget Sound’s mission and core themes are at the heart of the institution’s enrollment efforts. Students are recruited and admitted to Puget Sound based on their academic abilities and personal qualities. Personal qualities include a student’s engagement in academic and co-curricular activities resulting in a balance between the two. It is important that students convey in their applications time management skills, integrity, leadership ability, willingness to accept a challenge, and talents which will add to the richness of the Puget Sound campus and community. Puget Sound Resources and Capacity Page 58 Puget Sound offers an award-winning weeklong orientation program designed to introduce students to the university’s academic expectations and resources, help them begin building social networks, provide individually focused academic advising, and articulate community values. The first-year orientation program features activities that introduce students to Puget Sound’s core themes: academic excellence, rich knowledge of self and others, and engaged citizenship. Academic advising begins with information pertaining to academic requirements and curricular offerings available on our Welcome website. As a part of this website, the advising process and selection of first year advising classes and seminars are explained and courses are selected by incoming students. New first-year students meet with their faculty and peer advisors prior to classes beginning in the fall semester to discuss placement, additional course selection, registration, and graduation requirements. Responsibilities and expectations of students in regard to academic advising are included online and in our first-year advising booklet that is mailed to students prior to their arrival on campus. Program Requirement Changes [Standard 2.D.4] When the institution or a department is considering eliminating a program or making a significant curriculum change, the Registrar’s Office determines the number of students whose progress might be disrupted so that plans can be made to offer the courses necessary to “grandfather” continuing students through the existing program on a specified transition schedule. Faculty are flexible in dealing with continuing students during the transition period, advising some students on how to make the transition to the new program and advising others on the courses that will be available for students continuing with the old program. This work requires coordination among the university departments implementing the change, the Academic Advising Office, and the Registrar’s Office so that all can plan for the necessary courses, for consistent academic advice to be provided, and to update the records of the continuing students to reflect any adaptions necessary to either continue with the old program or to adapt requirements for the students to transition to the new requirements. The University of Puget Sound Bulletins [Standard 2.D.5] The University of Puget Sound Bulletin – Course Catalog and the University of Puget Sound Bulletin – Graduate Programs are published in paper form annually in July for the following academic year. Bulletin content is also delivered online through two mechanisms: 1) as a pdf file of the published Bulletins, and 2) as content on the college’s website. Online content is considered the primary resource as it is updated throughout the academic year. Bulletin content is prepared by the Associate Academic Deans’ Office in collaboration with several individuals and offices across campus, including all academic departments and programs, the Admissions Office, Student Affairs representatives, the Registrar, the Student Financial Services Office, etc. Both Bulletins contain current (at time of publication for the paper version) and accurate information regarding: the institutional mission and core themes; entrance requirements and procedures; the grading policy; information on academic programs and courses, including degree and program completion requirements, expected learning outcomes, required course sequences, and projected timelines to completion based on normal student progress and the frequency of course offerings; names, titles, degrees held, and conferring institutions for administrators and full-time faculty; rules, regulations for conduct, rights, and responsibilities; tuition, fees, and other program costs; refund Puget Sound Resources and Capacity Page 59 policies and procedures for students who withdraw from enrollment; opportunities and requirements for financial aid; and the academic calendar. External Eligibility Requirement Information [Standard 2.D.6] State eligibility requirements for licensure or unique employment requirements pertain to the graduate programs in Occupational Therapy, Physical Therapy, and the School of Education (MAT, M.Ed.) In the case of all four degree areas, the University of Puget Sound Bulletin – Graduate Programs (print and online) explains the respective standards both for preparation and achievement of requirements. For Occupational Therapy, students are informed that following their required coursework, they move to the fieldwork experience which “…consists of completion of at least six months of full-time practice under the supervision of a registered occupational therapist in a medical center, school, or health care facility. Following completion of the fieldwork experience, students are eligible to take the written national certification examination. In states with occupational therapy licensure laws, passing the national examination is accepted as evidence of competence to practice.” In Physical Therapy, under the degree requirements, is a list of minimum technical standards and competencies; students must read and sign this document at the beginning of the program to verify that they understand they will be expected to possess various levels of cognitive, motor, communication, observation, behavioral and social competencies that are expected by the profession. Further, PT students are told that they are required to complete the equivalent of 36 weeks of full-time clinical internship under supervision of a licensed PT. After completion, and to be licensed as a PT, one must sit for a licensing exam given by the Federation of State Boards of PT and pass the national standard. In addition, each student must “provide his or her own transportation to clinical facilities for clinical experience, pay a clinical internships fee, and maintain health insurance, immunization, and a current CPR certificate.” Students must also pass a criminal background check. For the MAT, the Bulletin informs the reader that Washington State has a uniform means for assessing basic skill competency for all teaching candidates statewide. “Passage of all three subsections (reading writing and math) of the Washington Educator Skills Test- Basic, or WEST-B, is required for admission to the MAT program. All candidates seeking an endorsement to a new or existing Washington teaching certificate will be required to take the WEST- E assessments and meet the minimum passing score(s) for their chosen endorsement area.” The print version of the Bulletin makes clear that to become certified, students must pass all required coursework (including student teaching) and “meet the requirements for moral character and personal fitness, established by the state Board of Education.” Student enrolled in the M.Ed. are informed that candidates must complete a 400-hour internship in a K12 setting under the supervision of university faculty and an on-site supervisor. Like the MAT students, they must meet the moral character and personal fitness standards established by the Board of Education. Last, they are informed that their counseling certificates are only valid in Washington State and may or may not transfer to other states. Student Records [Standard 2.D.7] Active student folders are secured by Registrar’s Office staff in a locking cabinet or in individual staff offices that may be secured. Inactive student transcripts are secured in the office vault with records archived on microfilm and stored off-campus as well as electronic records backed-up by Technology Puget Sound Resources and Capacity Page 60 Services. Access to electronic student records is maintained by privilege codes managed in the Registrar’s Office so that access is restricted to those who need access in order to perform their assigned employment responsibilities. The institution publishes a Public Notice Designating Directory Information in both The University of Puget Sound Bulletin and The University of Puget Sound Academic Handbook as part of institutional policy on compliance with the Family Educational Rights and Privacy Act (FERPA). Both publications are available in print and as content on the university’s website. Puget Sound publishes a comprehensive education records policy on the university website. Additionally, the Registrar’s Office sends individual emails each semester to all enrolled students notifying them of their rights under FERPA. Financial Aid Puget Sound makes significant investments in its institutional financial aid programs to support the enrollment and retention of our students. Puget Sound also participates in Federal Title IV aid programs administered by the U.S. Department of Education and in state aid programs administered through the Washington Student Achievement Council. All students seeking need based financial assistance at Puget Sound are required to complete the Free Application for Federal Student Aid (FAFSA) and all financial aid is awarded through the financial aid operations of the Student Financial Services office [Standard 2.D.8]. Puget Sound focuses the majority of its institutional aid on programs that reward academic merit, with supplemental need based grants provided to help fill demonstrated need. Additional support from federal and state grants, scholarships from outside organizations, loans, and work study allows us to meet on average 84% of all demonstrated need of our undergraduate student population. In ongoing efforts to continue to address student financial need, meet enrollment and retention objectives and ensure net revenues necessary to sustain operations, Puget Sound revises its financial aid awarding practices each fall based on an exhaustive analysis of prior year awarding results and the application of sophisticated predictive models. We consider recruitment challenges that arise as a result of our highly competitive market and the nation’s economy. These focused reviews and modifications to our aid strategy directly support our institutional objectives of becoming a stronger version of Puget Sound, of enrolling a student body that is academically successful and retained to graduation, and of strengthening our business model to better support our educational mission. Student Financial Services (SFS) holds primary responsibility for ensuring that information about financial aid programs is widely available to our enrolled and prospective students. We employ electronic mediums of communication to the extent possible and students access their student finance details through their password protected, secure Cascade account. We use our SFS website as a key repository for student finance information. The SFS website includes links to pages containing student consumer information disclosures, financial literacy information, and detailed information about student borrowing to include our Code of Conduct. We provide information about our annual lender survey for private loans to be included in the Simple Tuition loan comparison tool also linked on our website. The Money Matters brochure remains the most comprehensive guide to costs and financing at Puget Sound. The brochure is provided via electronic link to every enrolled student and is referenced in all initial financial aid award notifications in admission packets for admitted students. Institutional policies that govern our financial aid programs are included in this brochure, and are also provided more directly on the SFS web site. Puget Sound Resources and Capacity Page 61 Puget Sound rolled out its version of the Net Price Calculator (NPC) in October 2011. The NPC is useful and informative tool for prospective students and satisfies the HEOA 2008 compliance requirements. Reports generated from the data collected from registered NPC users helps inform us about the interests of our prospective students as well as providing us useful demographic information to help us better understand our market. The Student Financial Services office complies with all federal regulations requiring borrowers of federal student loans to receive detailed information about their repayment obligations. Prior to receiving federal loan funds, borrowers of Stafford and Graduate PLUS loans are required to complete an online loan entrance counseling session and sign a Master Promissory Note (MPN). Perkins loan borrowers also complete Entrance counseling and sign an MPN. The entrance sessions include detailed information about individual loan programs, and emphasize a borrower’s rights and responsibilities. All borrowers of Federal student loans who are graduating or no longer enrolled at least half time are instructed by SFS to complete a required exit counseling session. The exit counseling emphasizes repayment plans, rights and responsibilities, options for loan forgiveness and deferment, and provides the student with a summary of the amount borrowed. In addition to online counseling, staff in SFS hosts several open house events prior to graduation in which students are encouraged to ask questions about loan repayment. Borrowers who fail to complete exit counseling receive a paper packet with a written summary of the information provided in the online session. Throughout the academic year, SFS conducts a variety of financial literacy events open to all students, and the SFS website includes comprehensive resources to assist students in making good financial decisions. Puget Sound annually reviews3 the cohort default rate for all federal loan borrowers in repayment, and reports student indebtedness levels annually4. The Federal Perkins cohort default rate is included in the annual Fiscal Operations Report to the Department of Education, and is reviewed as part of the federal A-133 audit each year. The cohort default rates for Puget Sound are well below the national average. The cohort default rate for 2009, the latest year for which data are available, was 1.0%, and the Perkins default rate (2010) was 2.42%. The 2005 national cohort default rates for all federal loans and for Perkins loans were 8.8 percent and 10.04 percent, respectively [Standard 2.D.9]. The Entrance and Exit Counseling notification processes are currently only partially automated. The new PeopleSoft system will allow us to provide mandated counseling in a more efficient manner. The Student Loan Indebtedness Report allows us to monitor student borrowing levels, and is used by leadership to measure progress towards limiting the growth of student debt upon graduation. 3 Graph_Cohort Default Rate Summary.xls 4 Report on Loan Indebtedness 10-11.doc Puget Sound Resources and Capacity Page 62 Academic Advising [Standard 2.D.10] At Puget Sound, first-year students are assigned to faculty advisors through a disciplinary introductory course. The instructor of this course serves as the students’ advisor until the students declare majors. As part of a student’s major selection, s/he chooses an advisor in that academic department or program. New transfer students have the choice of choosing a disciplinary advisor if they know their majors or work with a professional advisor in the Office of Academic Advising to explore fields. Responsibilities and expectations of advisors and students in regard to academic advising are included online and in our first-year advising booklet that is mailed to students prior to their arrival on campus. Formal training for advisors occurs twice a year. The first session addresses holistic and philosophical approaches to advising students, such as advising as teaching and learning, an overview of university student support services, common advising scenarios, and group discussion. The second session occurs immediately prior to new student orientation and focuses on transactional advising on topics such as, placement, course selection, and registration. Advisor training covers university core and graduation requirements, introduction to the academic programs, and review of the student information system, which includes automated degree audit and curricular planning tools available to students via selfservice. In addition to these student self-service tools, students have access to the University Bulletin, curriculum guides and worksheets for each major and several pre-professional programs, and graduate school resources through the Academic Advising website. Targeted advising in the areas of pre-health professions and pre-law professions is provided through faculty-led advising programs. Student support extends beyond the formal academic advising at Puget Sound. Any faculty or staff member can submit an alert regarding a concern s/he may have about a student to the Student Alert Group (SAG). The SAG is designed to coordinate and combine the efforts of student support professionals across campus to respond, case-by-case, to students’ varied academic and personal concerns. The SAG includes staff members from academic advising, student affairs, student financial services, admission, the registrar’s office, athletics, disability services, and campus security. The SAG meets weekly and also takes advantage of the university’s digital technologies to provide timely interventions for struggling students. Co-Curricular Activities [Standard 2.D.11] Co-curricular activities are part of many departments on campus. Student Activities, Multicultural Student Services, Spirituality, Service and Social Justice and ASUPS are the major coordinators of cocurricular activities. Each of the mission statements of these departments encompasses the institution’s mission, core themes, programs and services. The mission of the Student Activities department is “to enhance the living-learning environment, encourage student participation in Puget Sound traditions, and provide resources and leadership opportunities that empower students to build a foundation for their future. Student Activities encompasses new student orientation, the Wheelock Student Center, outdoor programs, Greek life, and student-led programs both cultural and social. The myriad programs are inclusive of all students and members of the Puget Sound community.” Over the years extensive student satisfaction surveys have been conducted which indicate a high percentage of students feel a stronger sense of connection and support as a result of their orientation experiences. As with all student affairs units, more recently Puget Sound Resources and Capacity Page 63 student learning outcomes have been developed and measurement is ongoing to assess the impact of these activities related to institutional mission and education goals. The mission of Multicultural Student Services is “committed to enhancing intercultural awareness and creating a learning environment in which the entire campus community feels welcomed and respected. Our staff provide resources and support for all students interested in exploring multicultural issues. We work in particular to support the needs of students of color; lesbian, gay, bisexual, transgender, and questioning students; women; first generation college students; and students of various spiritual backgrounds.” An MCSS strategic plan now exists to guide the work of MCSS consistent with the Puget Sound’s Diversity Strategic Plan. The mission of Spirituality, Service and Social Justice (SSSJ) “seeks to foster and nurture a deeper connection between the self and the world in which we live. For some, this may take the form of spiritual growth and exploration.” The learning outcomes that have been created for SSSJ have resulted in the measuring of impacts as well as the creation and/or highlighting of purposeful pathways to guide students passionate about social justice. Auxiliary Services [Standard 2.D.12] Puget Sound provides auxiliary services, including student housing, dining, and bookstore operations. These self-operated programs support the institution’s mission, contribute to campus community intellectual climate, and enhance learning environment quality. Overall auxiliary services quality is recognized and appreciated by students and other customers. Puget Sound also strives to continually improve. We are implementing and planning major housing, dining, and Bookstore enhancements. Residence Life The University of Puget Sound is a primarily residential campus focused on creating environments that encourage academic and co-curricular engagement, a key component of student success. A compact residential campus strengthens student interactions with faculty and staff, reinforces the tenets of the residential college experience, and integrates many aspects of learning and personal development. Puget Sound implemented a new two-year housing requirement in fall 2012 and is constructing a new residence hall to accommodate increased residence occupancy. The new hall and minor other capacity adjustments will increase total housing capacity from 1,611 to 1,751 in 2013/14. Considering increased capacity, the new two-year housing requirement, and other actions, it is projected we will house roughly 1,750 students beginning in 2013/14. Residence Life staff include a director, with overall responsibilities for the department; two assistant directors; and three resident directors (RDs) responsible for the daily operation of residence halls. The RDs and GRD select, train, and supervise 54 resident assistants (RAs); advise the residence hall associations (which provide student-run governance); mediate resident conflict; initiate programming; and provide crisis management. They offer a professional staff presence during evenings and weekends, and uphold university policies. RDs also serve as judicial officers and adjudicate minor conduct cases in their areas. Puget Sound Resources and Capacity Page 64 Residence halls, Union Avenue houses (Greek chapters), and residence houses provide students with choices in the types of living environment that best suit their academic and personal preferences. In 2002, as a step toward its strategic goal of making the campus increasingly residential, Puget Sound built a new suite-style residence (Trimble Hall) for upper-division students. Trimble Hall’s design was prompted by an assessment of student needs. Housing lottery data gathered from 1997 to 2001 demonstrated that the university was turning away an average of 100 students per year who had requested on-campus residence space, including a high percentage who had requested single rooms. These data, combined with the results from student focus groups, resulted in a building that features suites with individual rooms, a classroom, and a large forum for formal lectures and informal gatherings. Students who join fraternity or sorority chapters typically live in chapter houses beginning in their sophomore years. All chapter facilities are university-owned and offer the same amenities (furniture and technological connections) provided in other campus housing; e.g. furniture, technological connections, and cable television in individual bedrooms. More than 60 houses also serve as student residences on campus. Some are designated as theme houses (in which students are offered theme-related programming and events). However, most houses generally are available to junior and senior students who select them in annual housing lottery processes. Houses offer a more independent lifestyle than do residence halls. Puget Sound has made significant efforts to increase connections between residence life and the academic mission. Existing and new academic/residential co-curricular engagement programs intentionally and effectively bridge classroom and residential lives of students, including extended academic conversations and learning experiences. Residential seminars are a prime example. In these arrangements, all students from a single seminar live together on one floor of a residence hall. In addition to residential seminars, Puget Sound offers multiple other long-standing academic residential programs (Humanities, Honors, Language and Culture). The new residence hall will provide academically themed, residential community, suite style living environments for upper-division students plus much needed campus teaching and meeting space. Residence Life promotes the “community standards” model of community development in most campus residence halls. This model encompasses a set of campus-wide policies designed to protect the rights, health, and safety of residents. Puget Sound places responsibility upon resident students to respect the rights of others and foster a strong community. RAs lead floor-standards discussions with their residents, encouraging those residents to take ownership of their own communities. Floor-standards discussions encourage students to identify and address community issues, develop conflict resolution skills in a group setting, and experience the empowerment of consensus; these objectives align well with the core theme of engaged citizenship. These discussions also encourage residents to view RAs as community resources, rather than merely as authority figures. Assessment measures suggest that the community standards model serves students well. For example, five years of solicited feedback indicate that the roommate booklet employed in this model has been a useful tool to help residents establish healthy ground rules from the beginning of the year. Assessment tools have also affirmed that students now perceive the RA role as one of community-building, rather than policy enforcement. In keeping with this shift, Residence Life training now focuses more on community, conflict resolution, and referral than on policy enforcement. Puget Sound Resources and Capacity Page 65 Ongoing renovation of residence facilities is a priority for Puget Sound We comprehensively updated all major residence facilities. An ongoing planned major maintenance program provides facilities which are well maintained, attractive, and incorporate features that meet students’ full housing needs. The university participates periodically in a national housing officers student campus living survey. We also conducted a 2012 enterprise risk management assessment of residence occupancy and academic/residential co-curricular engagement programs. These assessments identified multiple action plans to improve housing facilities and programs. Dining and Conference Services Dining and Conference Services (DCS) offers a wide variety of meal, snack, beverage, and catering services to residential and nonresidential students and to the greater campus community. Meal plan participation is mandatory for students living in residence halls and Union Avenue housing. About 700 students living in university-owned houses and off campus voluntarily purchase meal plans. This unusually high voluntary meal plan participation evidences dining program quality and value. Many faculty and staff also dine on campus. This fosters student, faculty, and staff social and intellectual engagement. In 2010 Puget Sound implemented a partnership with Columbia Hospitality, an international premier hospitality and consulting company. This collaboration greatly enhanced service and food quality. DCS is Puget Sound’s largest single student employer. Students perform jobs including preparing food, serving food, cashiering, working in one of two campus cafés, and working for catering services. Student manager positions in DCS offer supervisory experience to students who oversee the Diversions Café and the Cellar (a student pizzeria) operations. This student employment experience, offered in partnership with Career and Employment Services, provides students practical and meaningful work experience as well as financial support. The main diner food court, located in Wheelock Student Center, is an à la carte dining facility. The management team continually seeks to provide high quality contemporary service via ongoing assessment and improvement. À la carte dining programs are more challenging to manage and operate than traditional food services programs, but they provide a higher service level in terms of variety, quality, authenticity, and equity. Beginning in 2013 there are plans to comprehensively renovate dining kitchen, servery, and seating facilities to accommodate increasing meal plan participation and enhance service quality. Assuming final project approval, this will enable a state-of-art facility and program. DCS takes a proactive role in campus sustainability efforts. They provide china dishes, Eco2Go, and stainless flatware for food consumed in and outside of Wheelock Student Center in order to minimize use of disposable paper products. They also recycle waste cooking oil for use in biodiesel fuel, provide reusable beverage mugs, and operate a “farm to table” local food program. In addition they purchase energy efficiency equipment. DCS solicits and responds to customer comment cards and e-mail messages within 48 hours. There also is a student food/safety committee that meets bi-weekly with the dining director to regularly address questions and suggestions. Puget Sound Resources and Capacity Page 66 Bookstore The Bookstore offers a wide selection of competitively priced products and services, online purchasing, and fast, friendly service to students, faculty, staff, and alumni. Its highest priority is supplying books, course packs, and other academic products and services. The Bookstore also carries general interest books and operates a popular “Book Nook” program where titles recommended by faculty, staff, and students are displayed and sold. Faculty members depend on the staff’s knowledge of the textbook industry to acquire and create topquality educational resources. Staff provide faculty with information about new editions, out-of-print titles, and copyright clearance for custom course packs. In the interest of economy and sustainability, Bookstore staff collaborates closely with faculty to identify book titles to include in its “buy-back” program, maximizing the number of books students may return for cash and the number of books future students may buy less expensively as “used.” The bookstore also offers a textbook lease program. In the interest of sustainability, the Bookstore carries a range of recycled paper and supplies. The Bookstore purchases fair trade products when feasible. It also collects used plastic bags for recycling and is exploring a program to reduce or eliminate plastic bags. The Bookstore developed new technologies to enhance efficiency and service. Faculty may now send in textbook requisitions via the Bookstore website. In another significant project involving the Office of the Registrar and Technology Services, course materials available at the Bookstore are linked to students’ course schedules, allowing students to purchase those materials online rather than standing in long lines at the beginning of semesters. The Bookstore also has worked with Alumni and Parent Relations to advertise online merchandise in the Arches magazine to support Puget Sound’s strategic objective to connect with its alumni. It also created an “Alumni Corner” on its Web site. Dialogue with Alumni and Parent Relations continually identifies goods and services of greatest importance to alumni. The Bookstore belongs to several industry associations and participates in financial operation and benchmarking studies. The Bookstore also collaborates with a group of similar college stores to produce annual benchmarking studies used to monitor and enhance operations. Bookstore staff attends national and regional meetings to engage new industry trends and procedures. Through its national association, the Bookstore receives regular reports from a research firm that focuses on college-age populations. These efforts sustain currency in customer service and technology. The Bookstore uses a suggestion box and daily face-to-face customer feedback to solicit feedback from customers. In 2011 the university conducted a comprehensive bookstore assessment in partnership with Campus Bookstore Consulting Corporation, a national bookstore consulting company. This project involved a strategic assessment/planning group with representation from Academic Affairs, Student Affairs, University Relations, Admission, Office of Communication, Business Services, and students. The university is using project recommendations to guide bookstore operations and planning. Athletics [Standard 2.D.13] The Puget Sound intercollegiate athletics program sponsors 23 varsity programs offering participation opportunities for approximately 450 students. The department consists of intercollegiate athletics, recreation and physical education and is part of the academic division of the college reporting to the academic vice president. The department abides by university policies and procedures for all facets of its Puget Sound Resources and Capacity Page 67 operations. The department director participates as a member of the Academic Leadership Team as well as the president’s leadership group, LEAD. The intercollegiate athletics program is evaluated every five years as part of the academic division department review process. The review was last completed in 2010 in conjunction with the National Collegiate Athletic Association (NCAA) Division III institutional selfstudy. The University of Puget Sound is a member of the NCAA with affiliation in Division III. The intercollegiate athletics program is guided by and operates under the rules and regulations of NCAA Division III and the Northwest Conference (NWC), and therefore does not offer athletic-related financial aid. The recruitment and admission of prospective student-athletes are consistent with the university regular admission practices and financial aid is awarded based on university standards for merit and need-based aid. The Board of Trustees regularly reviews and affirms the program’s commitment to the NWC statement of sportsmanship and ethical conduct. In addition to the intercollegiate athletics program, Puget Sound offers club sports, intramural athletics, courses in recreational sports, and athletic facilities to support student fitness and participation. Puget Sound supports a wide range of recreational activities that take advantage of the outdoor resources of the Pacific Northwest through Puget Sound Outdoors. The Expeditionary is a student run outdoor equipment rental facility that provides resources and equipment to the Puget Sound community. The Expeditionary includes a Bike, Ski, and Skate shop as well. Distance Education The University of Puget Sound does not offer distance education courses or programs at the undergraduate level [Standard 2.D.14]. The graduate programs in Occupational Therapy and Physical Therapy place students in clinical internships throughout the region and, sometimes, out of the country. Identity verification for students enrolled in these clinical internships occurs as follows. When Physical Therapy (PT) students are placed in clinical internships the clinical facility (medical center, school, or free standing outpatient clinic) enters a valid contractual agreement with the university. Requests for internship placement are made in writing in the calendar year prior to the internship (March 2013 for placement in 2014). Eight weeks prior to student placement the internship site is provided with student personal data forms (demographic information) and the criminal background check for the student as well as any special forms required by the particular site. Background checks are conducted by a subscription service purchased by the individual student and the student provides the access. The policy on background checks is provided to students in the pre-enrollment information and again at relevant times throughout the curriculum. Each clinical site confirms the name and credentials of the clinical instructor (CI) for the intern. The clinical instructor and PT student are assigned to each other via Clinical Performance PTA CPI website, a secure platform for student evaluation. The student and CI each independently log into the CPI to conduct performance assessments (midterm and final). These assessments are then discussed and each must electronically sign off on the reciprocal performance assessment before the University of Puget Sound faculty member of record can view the evaluations and make notations. Clinical internships in Occupational Therapy (OT) also occur off-campus. On online tool is not yet available for OT clinical internship support; however, background checks and systematic reviews are conducted as per Accreditation Council for Occupational Therapy Education (ACOTE) standards. Placements, site visits, and evaluations are conducted by the OT Academic Fieldwork Coordinator. Puget Sound Resources and Capacity Page 68 Standard 2.E Library and Information Resources Collins Memorial Library at the University of Puget Sound is one of the nation’s premier liberal arts college libraries and is recognized as an innovative and creative organization. The library serves as the information gateway of choice for the Puget Sound community. The library staff embraces and supports the university’s core themes of academic excellence, rich knowledge of self and others, and engaged citizenship. In addition, the library staff upholds the principles of the American Library Association’s Code of Ethics, including the principles of intellectual freedom and the protection of library user’s rights to privacy and confidentiality. The mission of Collins Memorial Library is to provide excellent collections, quality service, engaging learning environments and innovative instruction in support of the university’s mission and core themes [Standard 2.E.1]. Puget Sound benefits from being a member of the Orbis Cascade Alliance (the Alliance) that connects the collections and resources of 37 libraries. Library users benefit from robust locally owned collections and from the combined resources of peer institutions. The Alliance’s Summit Union Catalog (Summit) is comprised of 9.2 million titles representing 28.7 million items. Sixty-seven percent of those titles are unique in that they are owned by only one member library. Puget Sound users may borrow materials directly from this vast collection with an average delivery time of five days. Collins Library’s membership in the Alliance represents a commitment to providing resources that would otherwise be difficult or impossible to obtain for Puget Sound students and faculty in a timely and cost-effective manner. In addition to Summit borrowing, consortial purchases of electronic resources enable the library to provide collections and resources directly to faculty, staff, and students. These electronic resources include bibliographic databases, full-text journals and monographs. Alliance agreements emphasize the responsibility of each member institution to contribute to the robustness of the combined collection. Alliance membership leverages the capacity of each individual partner, greatly enriching, but not substituting for, local collections. Collins Library retains full authority and control to select materials most needed to support its own academic programs. Collins Library adds over 4,000 individually selected print and electronic monographic volumes a year. The selection process relies on the expertise of both faculty and librarians in support of the curriculum. The library is responsive to the core themes and in the last three years has been purposeful in the acquisition of materials that reflect diversity. The library staff has reorganized and re-emphasized our unique and special collections, including archives, artists’ books, and books that focus on the Pacific Northwest and our local community. We promote the use of these materials in the classroom as well as in displays. We support digital collections and continue to make advances in providing access to unique locally owned materials. In 2010-2011, the library provided access to 36,400 unique journal titles; the vast majority are available electronically, thus offering “anywhere/anytime” access to scholarly materials. In July 2011, we began participation in a successful demand driven acquisitions program with the Alliance. This program provides access to over 14,000 e-book titles available for student use and demonstrates a collaborative approach to allocation of institutional funds. The library also supports and participates in the Alliance’s cooperative collection development program to reduce duplicate purchasing and ensure regional access to the broadest and deepest set of materials possible. A collection development policy is posted on our website and provides guidelines for selection of materials. This document is continuously updated to reflect new programs and approaches. The library maintains a series of resource guides on both the subject and class level. These guides provide links to databases, journals, references to books, reference Puget Sound Resources and Capacity Page 69 materials and other unique resources, including media resources such as ARTstor, NAXOS music library and Films for the Humanities. Materials that are not available locally or through the consortium are provided through a well-organized and efficient interlibrary loan program. The library makes a focused effort to collect and review data to help guide services and collections [Standard 2.E.2]. The library has a standing planning committee and updates strategic themes in alignment with our institutional mission. Assessment efforts are outlined on a publicly accessible web page and we take seriously our commitment to user input. The Associate Director is the library’s assessment coordinator and also serves on an Alliance Committee on assessment. The library solicits feedback both formally and informally. The LibQual Survey and the Research Practices Survey are administered, in association with the Office of Institutional Research, on an approved schedule. Results are fully documented and we take pride in sharing them with our community. LibQual is a highly respected national survey that provides feedback on services and collections with access to data from peer institutions. The Research Practices Survey (RPS) charts the preparedness of incoming students and in 2012 the RPS was also administered to seniors. Thus we will have data to help assess student learning and information literacy. In 2010, the library began an association with the nationally recognized research initiative, Project Information Literacy, which enhances our visibility and better informs us as to student research habits and skills. We continue annual web usability testing with student and staff focus groups to assess web design and organization. We provide both print and online comment forms and post comments: Collins is listening. We hold student focus groups and have an informal student advisory committee. In 2009, we began implementation of a “balanced scorecard approach” to chart progress on goals. In 2010, we implemented the library statistics dashboard which is a public interface that provides up-to-date information about library usage. The library participated in an internal academic review in 2010 and used this process to re-evaluate many services as well as the organizational structure. The Library is currently (2012) preparing an assessment plan which will outline the schedule of surveys, focus groups and usability studies. The library offers a variety of efforts to ensure users understand the resources and services that are available [Standard 2.E.3]. The library participates in both new faculty and new student orientation. Incoming students take a scholarly practices tutorial as well as participate in an academic research puzzle challenge. Librarians participate in the Prelude program and create and publish numerous course and subject related guides. Librarians attend faculty meetings to provide updates and participate in planning the Wedneday@4 programs which focus on scholarly and research issues relevant to our community. The library works in collaboration with the Center for Writing, Learning and Teaching in the development of faculty workshops and librarians are frequently asked to share updates on resources, pedagogy and services. Library staff members participate in the annual professional development conference sponsored by Human Resources and share expertise with colleagues about services and resources. Online tutorials such as Research 101 and “Academic Integrity at Puget Sound” provide the opportunity for self-directed learning. In addition, the library has developed several short videos that complement our course and research guides. Internally, we offer the “Learning About Puget Sound” series that provides opportunity for library staff to learn more about departments. The library works closely with communication services to share information about events, collections and resources and is frequently featured in blog posts. In addition, the library sponsors three academic awards: the Book Collecting Contest, the Research Practices Award, and an Archives Summer Fellowship. The library’s association with the Orbis Cascade Alliance provides data associated with collection statistics and Alliance services. Library staff members are actively engaged in Alliance programs and serve on a number of key committees that affect policy and services. For example, Wade Guidry, Library Applications Administrator, served on the Shared Integrated Library System Committee (2012). This Puget Sound Resources and Capacity Page 70 effort has major implications for library services, particularly the next 5 to 10 year time frame; mainly in terms of virtualizing the library collections of the Alliance members into a single, cohesive, shared collection. This will enhance the library and reinforce the concept that while we may be “small” in size, our collections reflect a large scale research oriented library. Participation in the e-book consortia purchase program offers a cost effective approach and provide wide access to titles. WorldCat local provides access to a world of information and can be searched at the local, Alliance and world level. The library participates in NAPCU (Northwest Association of Private Colleges and Universities) and the annual statistics provide as benchmarks. We consistently review our circulation and interlibrary loan transactions and make adjustments as needed in purchasing and/or instruction and outreach. We continually review our technology platforms and a concise review of our efforts is outlined in the Library Technology Brief (one of the appendices to this document). We maintain up-to-date and accurate records associated with accounting and anticipate the Optimize Puget Sound project will provide increased ability to analyze data. We strive to broker the most cost effective agreements with vendors of resources and continuously review our budget to assure accuracy [Standard 2.E.4]. Puget Sound Resources and Capacity Page 71 Standard 2.F Financial Resources An analysis of Puget Sound’s financial resources is available beginning on page 6 of the university’s 2012 Financial Report. Puget Sound achieves financial stability through strategic planning, carefully developed financial plans, balanced operating budgets, strong liquidity, and maintenance of contingencies and reserves to protect against the unexpected. Puget Sound’s strategic plan and long range financial plan (five- and ten-year budget modeling), Cabinet and Board engagement in enrollment management, fundraising, and endowment , as well as its financial policies and practices, provide a framework for realistic development of financial resources and appropriate risk management to ensure short-term solvency and anticipate long-term obligations [Standards 2.F.1 and 2.F.2]. By consistently balancing its operating budget and producing positive operating results, Puget Sound demonstrates a long-standing history of appropriately conservative fiscal management. In 2010, Puget Sound implemented Enterprise Risk Management (ERM), a framework for managing financial and other risks, and, as an example, recently utilized ERM principles to evaluate the risk of not meeting housing occupancy goals. Puget Sound regularly monitors its liquid assets. Puget Sound seeks to maintain strong liquidity on its balance sheet to support operations, debt service requirements, and endowment capital calls, rebalancing, and distributions. Puget Sound had $41.1 million in cash and short-term investments at June 30, 2012, providing ample working capital. Puget Sound has a significant unrestricted net asset balance, including reserves specific to operations, and also includes contingencies within its annual budget. Puget Sound’s financial strength is evidenced by key financial ratios reported longitudinally and in comparison with peer and aspirant groups. See Appendix IV for policies, procedures, and practices regarding Puget Sound financial resources. Puget Sound utilizes a comprehensive and inclusive budgeting process, a Long Range Financial Plan (fiveand ten-year budget forecasts), a multi-year enrollment projection model, a budget checklist, and other forecasting tools/models to engage in resource planning and development to achieve realistic budgeting, enrollment management, and projections for revenue sources and expenditures. Through its Budget Task Force process, Puget Sound provides its constituencies with appropriate opportunities for participation. An advisory committee to the President, the Budget Task Force, reviews analyses and proposals from across the institution, weighs the various options and trade-offs, and recommends a balanced budget to the President that advances the mission and is consistent with the university’s strategic plan and the economic realities. The President reviews his recommendation with the Finance and Facilities Committee of the Board of Trustees. Final action on the budget is taken by the Board of Trustees. The Budget Task Force consists of two faculty members, two students, two staff members, the Vice President for Finance and Administration, and the Academic Vice President, who serves as the chair [Standard 2.F.3]. Puget Sound uses an accounting system that supports its mission and related requirements. In July 2012 Puget Sound moved from SunGard HE Banner to PeopleSoft Financial Management. Puget Sound financial-related processes are designed to provide an effective system of internal controls over financial reporting. The accounting system is configured to provide effective general controls and the accounting staff are qualified and trained in generally accepted accounting principles (GAAP) and the importance of internal controls [Standard 2.F.4]. Key financial processes and related procedures are reviewed and tested at least annually (as part of the annual independent audit) to help ensure ongoing effectiveness. Puget Sound Resources and Capacity Page 72 Management also reports annually to the Audit Committee of the Board on its system of internal controls over financial reporting. The university demonstrates that it follows GAAP by achieving “clean” annual financial statement audits. The university publishes its audited financial statements on a timely basis and submits audited financial statements and federal program (A-133) reports to regulatory bodies to meet required due dates [Standard 2.F.7]. The Audit Committee of the Board of Trustees has oversight responsibility for Puget Sound’s audits and financial reporting and it reviews, at least annually, the qualifications, performance, and independence of outside auditors and the integrity of the university’s financial reporting processes. The Audit Committee approves audit engagements in advance. Within six months of the end of each fiscal year and within a few weeks of the completion of the annual audit, the Audit Committee reviews the university’s audited financial statements and the outside auditor’s reports on the financial statements and federal programs, including acceptance on behalf of the board. The Audit Committee also reviews auditor’s recommendations to management and management’s response if a weakness or deficiency is identified. Recommendations, adjustments, and findings from external audits have been minimal. The Audit Committee reviews the effect of regulatory and accounting initiatives on the financial statements of the university. It also routinely reviews internal controls over financial reporting and the steps management takes to monitor and ensure their ongoing effectiveness [Standard 2.F.7]. Puget Sound’s capital budgets are guided by the Campus Master Plan and informed by project-specific analysis and periodic facilities condition audits. The university has carefully developed and is executing its 20-year campus master plan In developing priorities, Puget Sound considers its mission and key goals,; current status of its infrastructure; the space needs of students, faculty, staff, and programs; and available funding resources. A master plan Tapestry of Learning Implementation Team (T-LIT) provides long-term continuity to the implementation of the master plan and the Facilities Subcommittee of the Finance and Facilities Committee of the Board of Trustees advises the board regarding major capital projects. In the last ten years, the university invested $130 million in its campus facilities, with approximately equal funding from gifts, debt, and university budgets/reserves. To continue making gains in maintenance of its significant investment in campus facilities, Puget Sound has increased its planned major maintenance budgets by at least ten percent per year since 2005 to get closer to fully funding deprecation in its annual budget. As Puget Sound makes capital plans, it is careful about the use of debt. In its Debt Policy, Puget Sound articulates its philosophy regarding debt and the framework that guides decisions about its use and management. Both the Debt Policy and the Corporate Bylaws require board approval for new or restructured debt. In determining if new debt is appropriate for priority projects, the university carefully considers its impact on its financial statements and credit rating and the affordability of additional debt service within the annual budget [Standard 2.F.5]. Puget Sound’s balanced operating budget incorporates auxiliary enterprises, which work in unison with the university’s educational and general activities. The university operates its auxiliary operations inhouse, including dining, housing, conferences, and a bookstore. Puget Sound operates its auxiliary services to be financially self-sufficient after factoring in direct costs and an allocation of indirect costs from the educational and general budget. The auxiliary budget includes funding to maintain and renew auxiliary facilities and to acquire and replace equipment in support of operations [Standard 2.F.6]. The Office of University Relations consistently conducts all institutional fundraising activities in a professional and ethical manner and complies with governmental requirements [Standard 2.F.8]. University Relations follows the guidelines and standards established by a number of high-profile and highly respected advancement professional organizations including those developed by the Council for Puget Sound Resources and Capacity Page 73 Advancement and Support of Education (CASE), the Association of Fundraising Professionals (AFP), the National Committee on Planned Giving (NCPG), the Association of Professional Researchers for Advancement (APRA), and the Association of Donor Relations Professionals (ADRP). More specifically, university relations staff members are guided by: Statement of Ethics (CASE 1982) Donor Bill of Rights (American Association of Fundraising Counsel (AAFRC), Association for Healthcare Philanthropy (AHP), AFR, and CASE 1993) Statement of Values and Code of Ethics for Nonprofit and Philanthropic Organizations (Independent Sector (IS) 2004) Principles of Practice for Fundraising Professionals at Educational Institutions (CASE 2005) Statement on the Management of Conflicts of Interest (CASE 2008) Statements on Compensation for Fundraising Performance (CASE 2010) Each staff member is committed to furthering the goals of the university through his or her work and each honors the deep and valued relationship the university has developed or is developing with its constituents. To this end, each staff member upholds his or her fiduciary responsibilities with regard to donor intent and operates in accordance with the policies and procedures of the division and the university. University Relations complies with all state and federal government requirements that address institutional fundraising activities. Puget Sound: Follows all applicable sections of the Federal Trade Commission’s Electronic Code of Federal Regulations, Title 16, Part 310 (telemarketing sales rule) and of the CAN-SPAM Act of 2009 (email and text message rules). Follows the guidelines defined in IRS publications 526 and 1771 regarding the substantiation and disclosure requirements of charitable contributions. Fully completes and discloses appropriate information associated with IRS Form 990. Conducts fundraising for gift annuities only in states in which it is registered to do so. Puget Sound does not have a relationship with a fundraising organization that bears its name and whose major purpose is to raise funds in support of the university’s mission. Puget Sound’s Gift Acceptance Policy is the primary policy utilized to address this standard. This policy document defines the policies adopted by the university’s board of trustees to ensure that gifts to Puget Sound are appropriately solicited, accepted, used, and stewarded. The purpose of the policy is to protect the interests of Puget Sound and its supports by clarifying the types of gifts that are and are not acceptable to the university and the conditions under which gifts may be solicited and accepted. Puget Sound conducts its fundraising activities in compliance with governmental requirements for solicitation of gifts, management of endowments, operation of deferred giving programs (such as charitable gift annuities and charitable trusts), and other fundraising activities. The university utilizes the services of qualified service providers for investment custody and/or management, beneficiary payments, stewardship reporting, accounting services, and tax form/return preparation. Puget Sound’s charitable gift annuity program has been audited by the Washington State Insurance Commissioner, who provides regulatory oversight for gift annuities in Washington State. The results of these audits have been clean with minimal recommendations for procedural changes or improvements. Puget Sound Resources and Capacity Page 74 Standard 2.G Physical and Technological Infrastructure Puget Sound’s campus in the heart of the vibrant port city of Tacoma, Wash., consists of 94 acres of ivycovered Tudor Gothic buildings, mature tree groves, sports fields, and extensive landscaping. All campus resources are managed with a view to creating an inspiring learning environment, a place for selfdiscovery, and an inclusive community that shares ideas and resources with its Pierce County neighbors. The university’s attention is also focused on: providing modern equipment and facilities, security and safety, accessibility for all, renewable resource planning, and the need for emergency planning. Major capital projects are developed in line with the 20-year campus master plan and all receive significant input from campus stakeholders in order to meet the university’s educational goals and support its mission, programs, and services. The Department of Facilities Services oversees the development of Puget Sound’s 94-acre campus, and manages, maintains, and operates the university’s facilities, buildings, and grounds [Standards 2.G.1 – 2.G.4]. Significant progress has been made in the past decade in implementing the 20-year Tapestry of Learning 2023 Master Plan, which guides the development and improvement of campus facilities. All planning, design, and work is monitored by the Facilities Subcommittee of the Board of Trustees, the board itself, and the president and cabinet. In addition, the Tapestry of Learning Implementation Team, composed of faculty, staff, administrators, and students, makes recommendations to the president regarding the timing and location of proposed projects. Securing funding for implementation of the master plan has been a priority and has been achieved through fundraising, debt, and the use of reserves. Between 1996 and 2012 Puget Sound invested $179.5 million in major construction and renovation projects to meet current and future demand for instructional, co-curricular, residential, administration, and support services spaces, and to maintain facilities and infrastructure. Since 2005 four major construction projects have been completed: Harned Hall (2006), a new science building, which provides modern and well-equipped spaces for Puget Sound’s popular science majors Facilities Services complex (2009), which was relocated and constructed at the edge of campus to open up the center for recreational spaces and a new student residence Commencement Walk, which created new outdoor event spaces and tied together the north and south ends of campus with a sweeping view Weyerhaeuser Hall, a new health sciences building, which brought five life sciences together in a space that will encourage interdisciplinary research and learning Construction started in summer 2012 on a 135-bed residential hall, which is designed to encourage a 24/7 living and learning experience by housing together students with similar interests and by providing event spaces. Also in the planning stage are an extension remodel of Wheelock Student Center’s kitchen, servery, and seating; a new and renovated Athletics and Aquatics Center, to replace an aging facility; and a new Admission Center to provide a welcoming space for parents and prospective students. Puget Sound Resources and Capacity Page 75 The completed and planned campus improvements are helping the university keep pace with the rapid growth and change in its programs and with the need to provide students with constructive living and learning experiences, as well as inspiring recreational and athletic spaces, all of which are central to the strategic plan. The changes also allow us to serve students with the modern facilities and equipment necessary for preparation for their future careers and pursuits. In order to ensure investments are optimized to meet changing needs, the university will be developing an administrative and student services space “needs analysis,” which will help us refine our assessment of current space availability and future space needs. In recent years Puget Sound also has had an emphasis on improving residence halls, classrooms, and laboratories; on instituting energy savings and implementing sustainability programs; on enhancing safety and security; and on reducing the backlog of deferred maintenance. Sustainable practices are implemented on an ongoing basis, including efforts relating to water usage, green construction processes, recycling of a wide variety of materials, and reduction of waste. Three recent buildings received LEED Gold ratings for adhering to stringent environmental standards: the Facilities Services complex, Live Green House student residence, and Weyerhaeuser Hall. In summer 2012, Puget Sound achieved a “gold” rating in the national, campus-tracking environmental program known as STARS (Sustainability, Tracking, Assessment & Rating System). Accessibility for all campus members and visitors is also a priority, and the vast majority of academic and administrative spaces are now accessible. Safety and security remain top priorities. Enhancements of our systems and practices over the past decade have extended into several areas. Puget Sound maintains a strict policy for the safe use, storage, and disposal of hazardous or toxic materials, in accordance with all federal, state, and local regulations. In 2009 Facilities Services completed an “asbestos good faith survey” on all of its major buildings. In June 2011 we hired a full-time Environmental and Safety Manager, who will ensure safety policies are fully implemented and progress continues on sustainable practices. Campus security enhancements have included a multimodal emergency communication system for quickly alerting campus members to any threat, “blue-light” emergency telephones located at key sites on campus, and strategic use of security cameras. Card access to buildings, already implemented for all residence halls and many major buildings, is being progressively extended. As the Tapestry of Learning 2023 Master Plan rolls out, Puget Sound is employing long-term capital planning to identify project priorities and funding needs and sources. To assist in this planning, Facilities Services hired an architectural and engineering firm in 2009 to prepare a comprehensive building and infrastructure report. The report concluded that the university’s maintenance backlog represented a cost of $20.8 million. Puget Sound stepped up to address this backlog and for several years has increased the major maintenance budget by 10 percent a year, with the aim of reaching the level needed for timely maintenance (). Over the summer of 2012, Facilities Services updated its records to gauge where we currently are with deferred maintenance. In 2010 Facilities Services implemented a new computer software package (Schooldude) to manage all aspects of work orders. This has streamlined maintenance projects and provided more accountability. The department also conducts random surveys of those served and reviews the feedback made through the work-order system in order to gauge performance and to make improvements in service. Puget Sound Resources and Capacity Page 76 Furnishings and equipment typically are updated when a building is renovated or newly constructed, or when departments identify a need and the operating funds are available. Facilities Services has made progress in establishing and funding equipment inventories and replacement cycles, though there is room for improvement in this regard. A survey to assess the campus community’s satisfaction with furnishings and equipment is planned. Academic departments purchase the majority of specialty equipment for science labs, art classes, and technology classes, while the athletics department buys athletics equipment. The Associate Academic Dean assesses equipment requests from academic departments, the library, and athletics and either distributes allocated funds or requests additional funds from the Budget Task Force to ensure Puget Sound remains on track to meet its strategic plan. Puget Sound has identified the need for a specific landscape master plan that will address decades of campus maturation, as well as storm damage to trees. It is hoped to produce such a plan within the next two years. The significant planning and construction efforts of recent years, guided by the Tapestry of Learning 2023 Master Plan, will continue into the next decade. Puget Sound’s campus is a highly valuable asset that the university aims to nurture with care and thoughtfulness, so that students, faculty, alumni, and staff can continue to enjoy both its beauty and utility. The Department of Technology Services provides the computer and network technology infrastructure for Puget Sound. Services include student computing labs, faculty and staff desktop support, the university network, secure servers, remote access, email, telecom, print and copy services, web infrastructure, classroom enhancement programs, and administrative computing [Standards 2.G.5 – 2.G.8]. Puget Sound regards technology as a key strategic resource for achieving its educational goals and advancing its mission. Over the past two years, the university underwent a major strategic review of its technology infrastructure under the leadership of a new chief technology officer. Subsequently, backed by the Board of Trustees and President’s Cabinet, Technology Services has begun to introduce substantial changes, including a new integrated software platform, Oracle PeopleSoft. Implementation of the platform began in fall 2011 under the project name Optimize Puget Sound. More details on this initiative follow. Technology Services’ policy is to deliver a rich computing environment easily accessed by students, faculty, and staff, anytime and anywhere. The department is accomplishing this by building a set of services that use open standards and that are web accessible. Computer and network resources are available to all campus members. Full-time faculty and staff receive a desktop computer that is regularly updated and that includes email access (with 500 megabytes of storage) and separate network storage (5–10 gigabytes). Faculty members have space to develop a website and course projects, and can access academic tools such as the learning management system Moodle. Another 350 Windows or Macintosh computers are available to students in computer labs. The campus has more than 100 electronic classrooms and 15 student computing labs, plus campus-wide wireless access. All campus members also have access to vDesk, a virtual desktop system introduced in 2011 that Puget Sound Resources and Capacity Page 77 provides anytime, anywhere access to a wide range of software and tools, including Microsoft Office, Adobe Photoshop, Acrobat Pro, and specific applications such as Mathematica and SPSS. Campus members can work from multiple locations, including from home, with full access to the documents and software on their office computers, via the vDesk service. Email and telephone voice mail can be accessed remotely. The telecommunications network is a modern, standards-based infrastructure composed of a 10 gigabyte per second (Gbps) backbone, with at least 100 megabytes per second (Mbps) to the desktop. The university is connected to the Internet via two distinct sites provided by separate carriers. This provides the security of being able to switch Puget Sound’s entire operation to either carrier in the event of an emergency. Telephone services are via a newly installed Voice over Internet Protocol (VoIP), provided by Cisco. This has allowed the university to minimize costs by consolidating services on the data network, while adding new telephone features convenient for campus members. For many years, a major challenge the university has faced is the existence of numerous, disparate software platforms that handle educational, administrative, and management functions across campus. Though the situation has been workable the inability to share data across custom-built platforms and the many requests for “change orders” have proved awkward and inefficient. Addressing the issue entails major expense and years of implementation, not to mention the retraining of hundreds of campus users. However, Puget Sound is now eagerly pursuing a new, streamlined platform that will enable a more focused pursuit of the university’s strategic objectives. Following an intensive one-year study, with broad input from campus stakeholders, Puget Sound began implementing Optimize Puget Sound in 2011. The PeopleSoft enterprise resource planning (ERP) package will combine finance (July 2012), human resources (January 2013), and student information (March 2013) in one vendor-supported software suite (PeopleSoft). While the aggressive implementation schedule is stressing human and operational resources of the campus, the new ERP system will eventually enhance the operations of numerous departments and provide students, faculty, and staff easier access to information essential for their work. Admission and advancement functions may also be brought into the PeopleSoft fold in the future. On-campus technology experts provide friendly and informed support for students, faculty, and staff. The Client Support and Educational Technology Services (CSETS) unit offers real-time support with a simple telephone call during working hours or, by special arrangement, for weekend or evening events. The CSETS team also provides instruction in one-on-one and group settings. During 2012 Professional Development Week, CSETS staff led 12 workshops on a range of topics, serving 275 faculty and staff. CSETS also runs a multimedia lab with 31 computers for digital editing and three micro-studios for sound editing. Campus members can check out media equipment including digital cameras, data projectors, and recording equipment. They are given training at no charge. To keep abreast of the technology needs of campus members, the Technology Support Advisory Committee (TSAC) meets monthly. The members, including staff from most administrative units, learn about new initiatives and provide feedback. The Library, Media, and Information Services (LMIS) Committee—a standing committee of the Faculty Senate composed of faculty, technology, and library staff—meets bi-weekly to review and guide technology projects affecting faculty and students. In Puget Sound Resources and Capacity Page 78 addition the ERP Steering Committee monitors implementation of the new PeopleSoft enterprise resource planning software. The new ERP suite and phone system, the helpful technology support team, and a recently launched TechNews newsletter that puts a human face on the technology team efforts have all invigorated the campus and motivated students, staff, and faculty, who can feel confident that their teaching, learning, and operational needs are being fully supported. Puget Sound Resources and Capacity Page 79 Institutional Summary The University of Puget Sound has the resources to deliver effectively on its mission, core themes, and educational goals. The college has a clear sense of purpose; engages in ongoing processes of assessment, review, and planning; and communicates its work effectively among constituent members of the campus community: trustees, faculty, staff, students, parents, and alumni. The primary focus of work of the President’s Cabinet and the Board of Trustees over the past eighteen months has been to review and adjust the objectives of Puget Sound’s strategic plan at its five-year midpoint and in the context of the challenging economic realities that the Great Recession has brought to all of higher education. Coming out of the October 2011 Board meeting, our analysis of Puget Sound’s current position, based upon achievements thus far and new challenges that are emerging, was as follows: The Defining Moments Strategic Plan is fundamentally sound and our course is correct. The academic program and faculty are comparable in quality to those of top liberal arts colleges in the country. The institution is well and efficiently managed as our benchmarking and record of budget savings and resourcefulness show. The 2006 plan seeks to provide strategic solutions for our budgetary issues in diversifying our revenues over the long term and by building philanthropic capacity. Following the recession of 2008, we know we cannot take a solely long-term approach and must intensify work in building national profile, enrollment and retention, and the residential character of campus to secure our primary revenue source: net tuition. As a well-managed organization, Puget Sound is cognizant of its challenges. These include our relative strength in the higher education marketplace, student recruitment, and student retention to successful graduation: Puget Sound’s recognition and identity are not as strong as the quality of the educational experience we provide for students. Our recruitment and financial aid practices have required reexamination in the face of rising discount rates, declining wealth of families, an increasing proportion of high-need students, constrained growth of net revenues, and reduced ability to support students in need and maintain diversity goals. Our graduation rates, while strong, are not competitive with liberal arts peers and correlate with lower on-campus student residency. At the February 2012 meeting, the Board affirmed full commitment to our fundamental mission to deliver a teaching-intensive, residential, and fully integrated liberal arts education and, at the same time, supported in concept strategic investment in increased efforts in admission, financial aid strategy, institutional identity, retention and the residential character of the campus at the potential short-term expense of other priorities. The senior staff was charged to outline an action and funding plan and, following Board concurrence at the May 2012 meeting, we have begun work on the following strategic initiatives, with clear goals and milestones in each area: 1. Identify a clear and consistent institutional messaging platform to inform a fully integrated internal and external communications plan by 2013. 2. Stabilize the Freshman Discount Rate to a competitive but sustainable level by 2017. 3. Rebalance to pre-recession levels the economic profile of our student body by 2017 to sustain our business model while protecting our commitment to a diverse student body. Puget Sound Resources and Capacity Page 80 4. Increase the 4-year graduation rate from 68% to 75% and the 5-year graduation rate from 72% to 80% by 2017. 5. Further develop the character of the campus as a four-year residential experience, moving from 59% to 70% of students living on campus by Fall 2013. Fundamental to these efforts is the development of a well-researched and compelling message about ourselves, used consistently both internally and externally. The messaging needs to be true to who we are, differentiate us from our competitors, position us in an increasingly competitive market, and resonate with our constituent audiences. Work on this strategic initiative has been moving forward on a fast-track since May 2012 – inclusive of input from faculty, staff, and students – and, with the advice of professional consultants, has culminated in an integrated strategy that is being rolled out concurrent with Puget Sound’s 125th anniversary year of 2013. Two staff members have joined the Communications Office staff, an area historically understaffed, to execute the comprehensive program through new media and other platforms. The branding initiative has strengthened further Puget Sound’s clarity about who we are, what we offer, and to whom we offer it; we are implementing a cogent message framework that builds upon our mission, core themes and values, and strategic vision for the university. We have also enhanced the college’s investment in the effectiveness of our admission effort, with understanding that we need to re-balance the applicant pool with families with ability to pay in order to support those who cannot and that we need to increase net revenues; we achieved some success in the re-balancing effort and in our structural diversity objectives for Fall 2012, but fell short of first-year student enrollment goals. Our efforts continue to increase selectivity and to admit students most likely to persist to graduation: those who can both qualify academically and afford to continue. We have hired a new vice-president for enrollment, effective January 2013, and have shifted resources to bolster with three new positions the ability of the admission office and athletics staff to identify and penetrate key markets, increase yield through aggressive and highly personalized programming, and deploy organized alumni and parent volunteers in recruitment efforts. Strategic initiatives focused on improving student success to graduation are in-progress as well. While recognizing that strengthening student retention is a campus-wide responsibility, we have named a chief retention officer to coordinate those institutional efforts. We are implementing an enterprise system with the data capabilities to sustain evidence-based retention work and have invested in staffing in the office of institutional research, also historically understaffed, to support assessment analytics. As noted at the outset of this report, we are implementing an important rubric-based and sequential revision to the first-year seminar program; we seek as well, as tenure-line hires are completed, to strengthen the proportion of tenure-line faculty teaching in the first-year program. We have implemented a two-year residential requirement for the entering class of Fall 2012 and we will open a new 135-bed residence facility for upper-division students in Fall 2013, which will bring on-campus residency to 70%. These structural adjustments are joined by programmatic initiatives to strengthen further the four-year Puget Sound experience and to build a consistent campus mindset for student retention and success. For example, the new residence facility will provide upper-division academic-residential houses focused on humanities, international study, environmental sustainability, and entrepreneurship; we have secured grant funding for a cohort program for historically underrepresented students; and collaborative work is underway to bolster our sophomore year initiative and to enhance Greek Life. The faculty continues to be highly invested in curricular innovation and revision, some examples of which include an environmental policy and decision-making major and a Latin American Studies minor, Puget Sound Resources and Capacity Page 81 interdisciplinary investigations in neuroscience and trans-America studies, faculty-led field studies in Asia, as well as collaborative curricular projects with Northwest Five Colleges colleagues. In all, we are confident of our five-year strategic vision to see Puget Sound be an academically and financially thriving institution, sought after by high achieving students who receive a distinctive educational experience, persist successfully to graduation, and maintain lifelong relationships with the college. Puget Sound Resources and Capacity Page 82 Appendices Appendix I: Puget Sound Core Themes, Objectives, Indicators, and Assessments Core Theme 1: Academic Excellence Objective 1A : critical analysis Indicator 1A1: senior culminating experience Indicator 1A2: Connections core course Indicator 1A3: residential and campus programming; Student Affairs learning goal of critical analysis Indicator 1A4: leadership pathways; alumni information regarding leadership Indicator 1A5: information literacy across the curriculum Objective 1B: communicate clearly and effectively Indicator 1B1: first year seminars Indicator 1B2: writing across the curriculum Indicator 1B3: written and oral communication within the majors Indicator 1B4: research project/performance presentation Objective 1C: breadth of learning Indicator 1C1: core curriculum and upper division graduation requirement Indicator 1C2: foreign language graduation requirement Indicator 1C3: integration of residential programs Objective 1D: depth of knowledge Indicator 1D1: major/minor/emphasis; upper division graduation requirement Indicator 1D2: senior theses and projects; independent research Assessments: Senior culminating experience assessments Assessments: Senior focus groups; senior survey; Connections review Assessments: Participation analysis; Student Affairs learning goal assessment Assessments: Alumni Sharing Knowledge (ASK) network analysis; Alumni Council leadership participation Assessments: Research practices survey; senior culminating experience assessments Assessments: Seminar objectives review; transcript analysis Assessments: Writing assessment; NSSE Assessments: Department and program curriculum reviews; senior culminating experience assessments; NSSE Assessments: NSSE; Freshman Survey; Senior Survey Assessments: Transcript evaluation of graduation requirements; survey and focus group data; Curriculum Committee review; number of students with multiple majors/minors Assessments: HEDS survey results; participation comparison with other institutions Assessments: Residential seminar assessment; focus group data Assessments: Program outcomes; Department/Program curriculum reviews; transcript analysis; Senior survey Assessments: Senior culminating experience assessments; independent research assessments; NSSE Puget Sound Resources and Capacity Page 83 Objective 1E: intellectual independence Indicator 1E1: independent research, projects, study; student publications and clubs Indicator 1E2: internships Indicator 1E3: post-graduate fellowships and programs Assessments: Participation in research and independent study; final report and reflection analysis; NSSE Assessments: Number of students participating; student and employer evaluations; Senior survey Assessments: Numbers and types of fellowships Core Theme 2: Rich Knowledge of Self and Others Objective 2A: informed appreciation of commonality and difference Indicator 2A1: implementation of the diversity strategic plan and Race and Pedagogy Initiative Indicator 2A2: international programs Indicator 2A3: foreign language graduation requirement Objective 2B: potential for creative and useful lives Objective 2C: sense of community at Puget Sound Indicator 2B1: problem solving; art, music, dance, and theatre performances and juried exhibitions; science and humanities research and exhibitions Indicator 2B2: athletics participation Assessments: Participation numbers and reflections; project assessments; NSSE Indicator 2C1: integrated residential programs; Orientation program Assessments: Residential seminar data; residential program data; Freshman and Senior surveys Assessments: Arches readership survey; participation in councils and programs Assessments: Club annual reports; Senior survey; NSSE Assessment: Availability; Freshman and Senior surveys Assessments: Hearing board process; matriculation integrity code; conduct process learning outcomes assessment Indicator 2C2: engaged alumni community Indicator 2C3: clubs and theme groups Indicator 2C4: lectures and performances Indicator 2C5: Student Integrity Code and the conduct process Objective 2D: learning through engagement with the broader community Assessments: Campus climate survey; student outcomes assessments; club and affinity group participation Assessments: Participation in study abroad; student reviews of study abroad experiences; NSSE Assessments: HEDS survey results; NSSE Assessments: Participation numbers; reflections; athletics strategic plan assessment Indicator 2D1: Civic Scholarship Projects Assessments: Number of projects and participation Indicator 2D2: internships Assessments: Internship participation; employer evaluations; student evaluations Assessments: Percentage of volunteers/community services; student learning outcome assessment; Senior survey; NSSE Indicator 2D3: community service Puget Sound Resources and Capacity Page 84 Core Theme 3: Engaged Citizenship Objective 3A: full, open, and civil discussion of ideas Indicator 3A1: first-year experience Indicator 3A2: residential programs Indicator 3A3: senior experiences and independent projects Objective 3B: active, collaborative citizens Indicator 3B1: community service programs Indicator 3B2: university governance Indicator 3B3: Civic Scholarship projects Objective 3C: commitment to sustainability Indicator 3C1: environmental sustainability Indicator 3C1: fiscal sustainability Indicator 3C3: alumni and student support Assessments: Prelude evaluations (faculty and student); first-year seminar review; “I am Puget Sound” evaluation Assessments: Residential seminar assessment; conflict resolution in residential programs assessment; NSSE Assessments: Student research evaluations and reflections; presentations and symposia; NSSE Assessments: CIAC data; SSSJ data; Greek community; ASUPS service groups; student-initiated groups; Senior survey Assessments: Student participation numbers (faculty committees, university committees, ASUPS); honor court, peer boards; advisory groups; Faculty and Staff Senates (participation numbers and reports) Assessments: Number of projects and participation Assessments: Sustainable operations evaluation; Sustainability Advisory Committee reports; Sound Policy Institute evaluations and reports; STARS assessment Assessment: Budget Task Force process; audited financial reports Assessment: ASK participation; Alumni Council participation; alumni participation on Board; regional program evaluation; reunion evaluation Puget Sound Resources and Capacity Page 85 Appendix II: Puget Sound’s National Peer Institutions As defined for the 2008 National Survey of Student Engagement (NSSE), Puget Sound’s National Peer Institutions included: As defined for the 2011 National Survey of Student Engagement (NSSE), Puget Sound’s National Peer Institutions included: Allegheny College Amherst College Beloit College Claremont McKenna College Colby College Colgate University Colorado College Connecticut College Denison University DePauw University Franklin and Marshall College Furman University Gettysburg College Grinnell College Hamilton College Kenyon College Knox College Lawrence University Macalester College Middlebury College Smith College St. Olaf College Swarthmore College Union College Vassar College Washington and Lee University Wellesley College Wesleyan College Wheaton College Whitman College Willamette University Williams College Beloit College Bucknell University DePauw University Franklin and Marshall College Furman University Gettysburg College Kalamazoo College Sewanee – University of the South St. Lawrence University St. Olaf College Wheaton College Puget Sound Resources and Capacity Page 86 Appendix III: Class Scheduling Memo DATE: TO: FROM: SUBJECT: September 24, 2012 Department Chairpersons and School/Program Directors Brad Tomhave, Registrar and Kris Bartanen, Dean 2013-2014 Class Schedule It is time to prepare the class schedule for next year. Please submit your 2013-2014 schedule to Schedule Coordinator Doris Acosta in the Registrar’s Office by Tuesday, October 23, 2012. Attached are printouts of your 2012-2013 schedule. You may make changes to existing courses in red or blue ink just above the course entry and you may add new courses at the bottom of the page. You may also submit your schedule on a separate spreadsheet and please remember to include all the details. Please use the following schedulable periods when developing your department’s course schedule: MWF TT 8:00 – 8:50 9:00 – 9:50 10:00 – 10:50 11:00 – 11:50 12:00 – 12:50 1:00 – 1:50 2:00 – 2:50 3:00 – 3:50 4:00 – 4:50* 8:00 – 9:20 9:30 – 10:50 11:00 – 12:20 12:30 – 1:50 2:00 – 3:20 3:30 – 4:50 MW/WF/MF 2:00 – 3:20 4:00 – 5:20* (5:00 – 6:20, 6:00 – 7:20 also available) MTTF/MTWT/MTWF/MWTF/TWTF MTWTF 8:00 – 8:50 10:00 – 10:50 11:00 – 11:50 1:00 – 1:50 2:00 – 2:50 4:00 – 4:50* 8:00 – 8:50 10:00 – 10:50 11:00 – 11:50 1:00 – 1:50 2:00 – 2:50 4:00 – 4:50* Four-day-per-week courses that begin at 9:00, 12:00, or 3:00 will have Tuesday and/or Thursday session(s) that are adjusted to fit within the closest legal 80-minute time period (see the box at upper right). Five-day-per-week courses that begin at 9:00, 12:00, or 3:00 will have Tuesday and Thursday sessions that are adjusted to fit within the closest legal 80-minute time period (see the box above). Puget Sound Resources and Capacity Page 87 Please also adhere to the following guidelines for your department’s course schedule: 1. *The 4:00 time slot, as recognized in the Scheduling Principles document adopted by the Faculty Senate in November 2007, should be used for courses not required for the major and for which there are multiple sections. This slot is offered to improve the options for offering a course with multiple sections. 2. Also acknowledged in the Scheduling Principles document, “the schedule should reflect an efficient and effective use of the classrooms available, of the five working-days available per week, and of the hours from 8:00 a.m. to 9:50 p.m. … in practice, the vast majority of classes are scheduled sometime between 9:00 a.m. (starting-time) and 5:00 p.m. (ending-time).” Therefore, please: a. Schedule courses throughout the day. Without considering the 4:00 period, there are 14 schedulable periods for you to use and each has its own appeal and we need to spread classes efficiently throughout the day to make the best use of rooms that match class sizes. b. Schedule courses throughout the week. Arranging a departmental schedule limited to only 2 or 3 days per week may limit the opportunities of your students to select courses from your department. It is not desirable for students or equitable to faculty if some departments have a clear majority of their courses on a TT schedule; please aim for an equitable distribution of courses in TT and MWF time slots (remembering that longer course slots are available on MW, MF, and WF). c. Make sure courses do not create scheduling conflicts for students who must also take courses in other department(s) at the same time of day. It is important to maintain contact with chairs in other departments to minimize this kind of disruption. If faculty members in your department are teaching in interdisciplinary programs, please cooperate with those program coordinators in formulating schedule plans. It is important for the class schedule to be coherent and to allow students flexibility when selecting courses. On occasion it may be necessary for the Associate Dean or the Registrar to ask a department or instructor to move a course to a different time of day than originally requested. Your support and cooperation should this occur is helpful to the overall functioning of the university and is much appreciated. 3. Please minimize the number of courses that will have an actual enrollment of fewer than 10 students. Courses enrolling fewer than 10 students may need to be canceled in order to provide another course elsewhere where the need is greater. Puget Sound Resources and Capacity Page 88 4. Please review enrollment limits to make sure they are neither too low nor too high. Please expect courses in the Fine Arts, Humanistic, and Social Scientific Approaches Core areas to have a limit of 28, Mathematical Approaches courses to have a limit of 24, firstyear seminars to have a limit of 17 or 18 (depending upon instructor preference), and Connections courses to have a limit of 22. Please note we may not be able to sustain team-taught Connections courses unless there is an historical record of such courses achieving enrollments of 44. If you have questions about enrollment limits, please consult with Associate Dean Lisa Ferrari. Department chairs and program directors should attend to matters of equity in the numbers of individual students taught by a single faculty member (e.g., one colleague regularly having 90 students per semester while another has a much smaller number). 5. Monday-Wednesday-Friday courses generally begin on the hour and end 10 minutes before the next hour. 6. Tuesday-Thursday courses begin and end within the 80-minute blocks shown in the table on page one. 7. Monday-Wednesday or Monday-Friday or Wednesday-Friday at 2:00-3:20 is also available for 80-minute classes. Although there will be no 80-minute classes at 3:00-4:20, 4:00-5:20 is available for courses with multiple sections. 8. The Tuesday and/or Thursday sessions that accompany Monday and/or Wednesday and/or Friday sessions at 9:00, 12:00, or 3:00 are shifted by thirty minutes to fit within one of the 80-minute Tuesday/Thursday time blocks that begin at 8:00, 9:30, 11:00, 12:30, 2:00 or 3:00. 9. Tuesday and/or Thursday sessions that are part of four or five-day-per-week classes may, at the instructor’s request, be assigned the entire 80-minute time period. 10. As stated in the Scheduling Principles document, “One-day-per-week, three-hour classes should be limited to 300- and 400-level courses and graduate courses. Except in extraordinary circumstances, no professor should teach more than one of these classes per term.” Although a particular three-hour time slot has not been designated for seminar courses, starting times are available at the 3:00, 4:00, 5:00 and 6:00 time slots, provided that the course is not a single section of a required course. Additionally, a department may wish to schedule a three-hour class on Tuesdays or Wednesdays. In addition to having only one non-teaching day per semester, scheduling on Tuesdays or Wednesdays allows the seminar to meet during the week of Reading Period. When arranging a schedule for a seminar, please note that a course scheduled in a regular time slot may be granted more priority. Nonetheless, weekly three-hour seminars are valuable and a place for them will be arranged in the class schedule. Puget Sound Resources and Capacity Page 89 11. Requests for specific classrooms will be honored when possible and please note the required feature of the requested room. For example, it is helpful to know if a department requests a particular room because it is an electronic classroom or because it has tables and chairs. It is not always possible to grant first choices, but it is helpful to be able to make a prudent substitution when necessary. 12. The schedule needs to be consistent with the number of faculty teaching units available to your department through full-time faculty and any approved adjunct units. Make sure that the total assignment of each career and full-time member of your faculty is six units. Compute science lab assignments at the rate of 6 hours in lab = one unit in load. Additionally: a. Please do not schedule any faculty person for a load of more than 6 units without budgetary approval. b. Please do not adjust the length of labs without first consulting Associate Dean Lisa Ferrari. 13. Once the class schedule is no longer a draft (Monday, March 25, 2013, for fall 2013 and Monday, October 21, 2013, for spring 2013), please do not make any more changes. This will allow students and faculty to plan with confidence. New faculty hired to teach existing courses are expected to teach at times already published. 14. Please note individual instructors have the authority to limit the number of students who may select the pass/fail grading option in their respective classes. Instructors may exercise this authority by sending a message to Doris Acosta at dacosta@pugetsound.edu specifying the course and the maximum number of students who may select pass/fail grading (and the maximum number may be 0). If you have questions about the preparation of your schedule, you may call Brad Tomhave at 3529, Associate Registrar Lori Blake at 3105, or Schedule Coordinator Doris Acosta at 2850. cc: Lisa Ferrari, Associate Dean Martin Jackson, Associate Dean Sarah Moore, Associate Dean Landon Wade, Director of Academic Advising Puget Sound Resources and Capacity Page 90 Appendix IV: Financial Resources Supporting Policies, Procedures, and Practices Formal Board-Level Policies, Governance, and Other Documents Standard Defining Moments: The Strategic Plan for University of Puget Sound 2.A.30 University of Puget Sound Code of Conduct 2.A.30 Debt Policy 2.A.30; 2.F.1; 2.F.5 Designation of Unrestricted Funds Policy 2.A.30 Endowment Investment Policy 2.A.30 Pooled Cash Investment Policy 2.A.30; 2.F.1; 2.F.5 Gift Acceptance Policy 2.A.30; 2.F.8 Enterprise Risk Management Policy, Framework, and Program 2.A.30 Campus Master Plan 2.A.30; 2.F.5 Board of Trustee Committee Role and Responsibility documents, particularly those of the key financialrelated committees and subcommittees: Finance & Facilities Committee, including its Facilities, Investment, and Real Estate Subcommittees; Audit Committee; and Compensation Committee 2.A.30; 2.F.7 In the past five years, the following board of trustee workshops on governance, strategic, programmatic, and financial planning have been conducted at regular meetings: 2.A.30 February 2012: Action Plan on Strategic Initiatives February 2012: Strengthening Market Position October 2011: Review Strategic Plan Progress (midpoint, 5-year review) May 2011: Residential Life May 2011: The Campaign for Puget Sound February 2011: Review, Reset, Revision (prepare board members to identify and discuss key issues in executing the next phases of Puget Sound’s strategic plan and realignment of priorities, as need, over the next five years) September 2010: Review Hardwick Day Pricing Study to provide an analytical basis for establishing tuition levels and associated educational costs. September 2010: Technology Update to prepare board members for an anticipated spring 2011 vote by the board to endorse implementation of a recommended ERP system May 2010: The Present and Future of On-Campus Living, a discussion about the residential life component of a Puget Sound education February 2010: Enterprise Risk Management February 2010: Economic Update October 2009: Campaign Update and Strategy October 2009: Student Retention Task Force Report May 2009: Center for Health Sciences May 2009: Economic Climate/Contingency Planning February 2009: Economic Environment February 2009: Puget Sound Academic Program October 2008: Economic Overview October 2008: Admission Marketing October 2008: Alumni Survey and Alumni Council Report May 2008; Puget Sound’s Admissions Marketing Challenges and Opportunities February 2008: Strategic Use of Financial Aid October 2007: Best Practices – Generative Boards and Successful Campaigns May 2007: Comprehensive Campaign Feasibility Study Puget Sound Resources and Capacity Page 91 Formal Board-Level Policies, Governance, and Other Documents Standard May 2007: Creating an Alumni and Parent Relations Volunteer Network February 2007: Strategic Communications Other Documents That Describe Practices and Processes Standard Description of Puget Sound’s annual budgeting process, including the Budget Task Force’s annual report to recommend a balanced operating budget 2.A.30; 2.F.1; 2.F.2; 2.F.3 Budget Checklist utilized by the Board in reviewing and approving the balanced annual operating budget recommended by management (Associate VP for Accounting & Budget Services Janet Hallman can provide upon request) 2.F.1 Budget Task Force Request/Presentation Guidelines (Janet Hallman can provide upon request) 2.F.3 Summary description of internal controls over financial reporting for the Audit Committee of the Board of Trustees (Janet Hallman can provide upon request) 2.F.4 Documents maintained by financial area staff for the annual independent audit of the university’s financial statements that include descriptions of key entity-level and financial-related processes and controls (financial areas include: accounting and budget services, student financial services, and treasury; Janet Hallman can provide these documents upon request) 2.F.4 Additional Qualitative and/or Qualitative Evidence Standard The Long Range Financial Plan, Puget Sound’s five- and ten-year budget forecasting model (Janet Hallman can provide upon request) 2.A.30; 2.F.1; 2.F.2; 2.F.3; 2.F.6 Operating budget variance projection and/or actual report at each regularly scheduled board meeting (Janet Hallman can provide samples upon request) 2.F.1; 2.F.2; 2.F.3; 2.F.6 Puget Sound’s long-standing history of appropriately conservative fiscal management that include balancing its operating budget and producing positive operating results for both educational and general operations and auxiliary enterprises (upon request, Janet Hallman can provide a schedule of operating budget surpluses and their designation since FY 1999) 2.A.30; 2.F.1; 2.F.2; 2.F.6 Puget Sound’s long-standing history of clean (in accordance with generally accepted accounting principles and audit standards) financial statement and federal program audits, and more recently clean audits of its 403(b) retirement plan, including the first year the plan was audited (plan year 2009-10), which was the first audit in the 70+ year history of the plan. (Janet Hallman can provide access to historical reports and/or provide samples.) 2.F.1; 2.F.4; 2.F.7 Annual comparative and longitudinal financial ratio report to the board (Janet Hallman can provide sample report upon request) 2.A.30 Annual board debt portfolio risk review (a sample copy can be provided upon request) 2.A.30; 2.F.1; 2.F.5 Institutional Research multi-year enrollment forecasting model (a sample copy can be requested from Director of Institutional Research Ellen Peters) 2.F.2 Puget Sound maintains a long-term rating of “A1” by Moody’s Investors Service, Inc., and “A+” by Standard & Poor’s Rating Services (confirmation can be provided upon request) 2.F.5 Puget Sound’s “fund accounting” structure that identifies and tracks key fund groups (e.g. educational 2.F.6 Puget Sound Resources and Capacity Page 92 Additional Qualitative and/or Qualitative Evidence Standard and general, auxiliary enterprises) for budget and financial reporting Annual review by the Audit Committee of the Board of Trustees of (as documented in the minutes of their meetings): Qualifications, performance, and independence of outside auditors Approval in advance of audit engagements The integrity of the university’s financial reporting processes Outside auditor’s reports on the financial statements and federal programs, including acceptance on behalf of the full Board The auditor’s recommendations to management (“management letter”) and management’s response if weaknesses or deficiencies are identified Effect of regulatory and accounting initiatives on the financial statements of the university Internal controls over financial reporting and steps management takes to monitor and ensure their ongoing effectiveness 2.F.7