CHANCELLOR'S UNIT
Staff@Work Survey Analysis, 2011 - 2015
2014
Response
72%
Average of 53 Questions
4.30
This year, of the 53 attribute mean scores:
41 are in the excellent range (4.0 & above)
6 increased from the previous year
30 decreased from the previous year
Primary Opportunities:
46 Salary & Benefits
8 Career Advancement
3 Faculty Value Contributions
2015
72%
4.18
2015 Dimension Rating Breakdown
1
2
3
4
5
33%
35%
42%
45%
49%
65%
(see page 3 for more details)
"Overall, I am a satisfied UC San Diego employee," 2015
46%
39%
No. of Cases
46%
40%
34%
Mean = 4.22
Std. Dev. = 0.709
N = 67
28%
36
15%
24
2
5
2
3
5%
1%
4
5
Rating
1- Strongly Disagree, 2- Disagree, 3 - Neutral, 4 - Agree, 5 - Strongly Agree
9%
10%
4%
2%
5%
3%
Dept
Effectiveness
Satisfaction with Dept Mission &
UC San Diego
Goals
10%
11%
4%
1%
2%
3%
4%
5%
3%
Dept
Diversity/Climate
Supervisor
Effectiveness
Employee
Effectiveness
1 - Strongly Disagree, 2 - Disagree, 3 - Neutral, 4 - Agree, 5 - Strongly Agree
Satisfaction Mean Scores by Question Dimension
2011 2012 2013 2014 2015
Below 3.0 - Low | 3.0 to 3.5 - Marginal | 3.6 to 3.9 - Good | 4.0 & above - Excellent
5.0
4.5
4.0
4.1 4.1 4.0
4.3
4.2
4.2
3.8 3.9 3.8
4.0
4.1 4.1
4.0
4.1 4.2
4.1 4.0 4.0
4.3
4.4
4.3 4.4
4.6 4.5
4.1
4.2 4.1
4.4
4.1
4.2
4.0 4.1 4.0
4.2
4.1
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Average of 53 Questions
Sat. w/ UCSD
Dept - Mission & Goals
Dept Effectiveness
Dept - Div & Climate
Supv Effectiveness
Emp Effectiveness
University of California, San Diego
Organizational Performance Assessments
2015 UC San Diego Staff@Work Survey
Chancellor’s Unit
Strengths
Evaluated Fairly
Suggestions for Improvement
Supports Training
Feel Valued by Department
Recommendations without Fear
Enjoy working with coworkers
Most Perform Responsibilities
Recommend UC San Diego
Sufficient Freedom
Treats with Respect
Opportunities
Salary & Benefits
Career Advancement
Faculty Value Contributions
Valuable Training
Resolves Staff Issues
Appropriate Stress
Work Assigned Equitably
Measures Customer Satisfaction
(Strengths & Opportunities are defined by statistical analysis to identify drivers of overall satisfaction)
Chancellor's Unit Staff@Work Survey Mean Scores, 2014 - 2015
Satisfaction with UC San Diego
5.0
4.5
4.4
4.0
4.4
4.2
4.1
3.8
4.5
2014
4.4
4.1
3.9
3.6
3.5
2015
3.4
3.0
2.5
2.0
1.5
1.0
#02 Valued
#03 Faculty #04 Staff Value
#05
#06
#07 Have Voice #08 Career
Member of UC
Value
Contributions Understands Contributions
on Campus
Advancement
San Diego
Contributions
UCSD's Mission
to UCSD's
Mission
Department - Mission & Goals
5.0
4.5
4.5
4.7
4.6
4.6
3.9
4.0
4.1
3.7
3.9
3.9
4.1
3.9
4.0
3.5
3.0
2.5
2.0
1.5
1.0
#09 Understand
Dept's Mission
5.0
4.5
4.0
3.5
3.0
2.5
2.0
1.5
1.0
#10 Contribution to
Dept's Mission
#11 Annual Dept
Goals
#12 Measures Dept
Goals
#13 Measures
Customer
Satisfaction
#14 Improves
Services Products
Department Effectiveness
4.1
3.2
3.3
4.2
4.2
4.4
4.5
4.5
4.2
4.6
4.4
4.5
4.4
4.3
4.4
4.1
4.3
4.3
4.5
3.8
4.1
4.0
4.2
Chancellor's Unit Staff@Work Survey Mean Scores, 2014 - 2015
Department - Diversity/Climate
5.0
4.7
4.7
4.6
4.6
4.5
4.5
4.6
4.6
4.6
4.6
4.6
4.4
4.2
4.0
3.5
3.0
2.5
2.0
1.5
1.0
#28 Sexual
Orientations
Treated Fairly
#29 All Welcomed
#30 Supports
Diverse
Environment
#31 Practices
Principles of
Community
#32 Feel Valued by
Department
Supervisor Effectiveness
4.4
4.2
3.9
4.5
4.1
4.4
4.4
4.0
4.2
4.0
4.2
4.0
#40 Performance
Evaluation
#39 Evaluated Fairly
#38 Suggestions for
Improvement
#37 Give Praise for
Work
#36 Work Assigned
Equitably
#35 Communicates
Essential Info
#34 Sufficient
Freedom
#33
Recommendations
without Fear
4.2
4.2
4.5
4.4
4.7
4.7
#44 Supportive of
Personal Issues
4.5
4.2
4.2
#42 Supports
Training
4.5
4.2
#43 Treats With
Respect
4.3
#41 Advancement
Opportunities
5.0
4.5
4.0
3.5
3.0
2.5
2.0
1.5
1.0
#27 All Cultures
Treated Fairly
Employee Effectiveness
5.0
4.5
4.0
3.5
3.0
2.5
2.0
1.5
1.0
4.5
4.4
4.0
4.2
3.8
3.5
4.2
3.2
4.5
4.4
4.0
4.3
4.4
4.4
4.3
4.2
3.8
4.3
3.8
4.4
CHANCELLOR'S UNIT Staff@Work Survey Mean Score Trend Analysis, 2011 to 2015
Satisfaction with UC San Diego
Dept Mission & Goals
Dept Effectiveness
2011
2012
2013
2014
2015
1 Satisfied Employee
3.9
4.2
4.0
4.41
4.22
3.95
2 Valued Member of UC San Diego
4.0
4.2
4.0
4.36
4.06
3.73
3 Faculty Value Contributions
3.8
3.8
3.8
4.24
3.83
3.60
4 Staff Value Contributions
4.2
4.1
3.9
4.40
4.07
3.92
5 Understand UCSD's Mission
4.51
4.20
6 Contribution to UCSD's Mission
4.45
4.26
7 Have Voice on Campus
3.94
3.40
Supervisor Effectiveness
Employee Effectiveness
3.3
3.4
3.4
3.64
3.40
3.23
9 Understand Dept's Mission
4.6
4.3
4.5
4.52
4.62
4.24
10 Contribution to Dept's Mission
4.6
4.3
4.4
4.68
4.57
4.33
11 Annual Dept Goals
3.9
3.9
3.8
3.89
4.09
3.80
12 Measures Dept Goals
3.8
3.9
3.7
3.72
3.91
3.65
13 Measures Customer Satisfaction
3.8
3.9
3.7
3.89
3.88
3.69
14 Improves Services/Products
4.0
4.1
3.9
4.05
4.03
3.74
15 Adequate Staffing
2.8
3.0
3.2
3.26
3.21
2.94
16 Have Tools
4.2
4.2
4.1
4.24
4.09
3.84
17 Physical Work Environment
4.0
4.2
4.2
4.38
4.18
3.96
18 Physically Safe Environment
4.3
4.2
4.2
4.50
4.49
4.20
19 Spirit Of Cooperation
4.3
4.2
4.2
4.57
4.19
3.75
20 Ethical Conduct
4.4
4.2
4.3
4.48
4.43
4.04
4.42
3.91
22 Most Perform Responsibilities
4.4
4.3
4.2
4.40
4.33
3.96
23 Participate In Decisions
4.2
4.1
4.0
4.29
4.10
3.81
24 Balance Work/Life
4.2
4.2
4.3
4.45
4.30
4.03
25 Resolves Staff Issues
3.9
3.9
3.7
4.12
3.84
3.53
26 Better Ways Recognized
4.0
3.9
3.8
4.20
4.02
3.55
27 All Cultures Treated Fairly
4.6
4.4
4.6
4.74
4.60
4.20
28 Sexual Orientations Treated Fairly
4.6
4.5
4.6
4.71
4.58
4.28
29 All Welcomed
4.2
4.4
4.3
4.51
4.55
4.21
30 Supports Diverse Environment
4.5
4.4
4.4
4.63
4.60
4.17
31 Practices Principles Of Community
4.5
4.3
4.3
4.62
4.60
4.13
32 Feel Valued by Department
4.3
4.2
4.1
4.40
4.22
3.83
33 Recommendations Without Fear
4.4
4.2
4.0
4.55
4.28
4.06
34 Sufficient Freedom
4.4
4.3
4.1
4.55
4.40
4.12
35 Communicates Essential Info
3.8
3.8
3.7
4.17
4.23
3.86
36 Work Assigned Equitably
3.9
3.9
3.7
3.98
3.88
3.59
37 Gives Praise for Work
4.4
4.3
4.3
4.54
4.17
3.93
38 Suggestions For Improvement
4.1
4.1
4.1
4.36
4.20
3.85
39 Evaluated Fairly
4.3
4.2
4.2
4.41
4.18
3.95
40 Performance Evaluation
3.9
3.9
4.0
4.00
4.08
3.78
41 Advancement Opportunities
4.0
3.9
3.9
4.20
3.97
3.72
42 Supports Training
4.0
4.0
3.9
4.21
4.20
4.01
43 Treats With Respect
4.4
4.3
4.4
4.69
4.41
4.24
44 Supportive of Personal Issues
4.5
4.4
4.3
4.67
4.50
4.32
45 Appropriate Stress
4.0
3.7
3.7
4.02
3.84
3.54
46 Salary & Benefits
2.9
3.4
3.2
3.52
3.18
2.88
47 Get Information
4.3
4.3
4.4
4.50
4.24
4.08
48 Good Use Of Skills
4.1
4.0
4.0
4.43
4.04
3.93
49 Know How To Use Tools
4.4
4.5
4.5
4.54
4.42
4.33
50 Manage Workload
4.2
4.1
4.2
4.34
4.24
4.04
51 Valuable Training
3.9
4.0
3.7
3.80
3.83
3.74
52 Enjoy working with coworkers
4.0
3.9
3.8
4.30
4.30
4.22
53 Recommend UC San Diego
4.2
4.5
4.2
4.43
4.36
4.08
Average Score of 53 Questions
4.1
4.1
4.0
4.30
4.18
3.90
Total Surveyed (N)
73
54
55
58
93
7,777
Total Responded (n)
40
33
40
42
67
4,375
55%
61%
73%
72%
72%
56%
Mean score change from the prior year statistically significant (P < 0.05)
Highest - 9 Understand Dept's Mission (4.6)
2015 mean score greater than that of UCSD
Lowest - 46 Salary & Benefits (3.2)
*Increase/Decrease: a change of more than 0.09
UCSD 2015 Total
8 Career Advancement
21 Collaborate with Units Outside
Dept Diversity Climate
14 - 15
Increase
6
Decrease
30
Excellent ( 4.0 & above ) -
41 (77%)
University of California, San Diego
Organizational Performance Assessments
Scatterplot
UC San Diego STAFF@WORK SURVEY
CHANCELLOR'S UNIT - All Respondents
Area: U - Satisfaction with UC San Diego, DM - Department Mission and Goals, DE - Department Effectiveness, DD Department - Diversity & Climate, S - Supervisor Effectiveness, E
- Employee Effectiveness and Satisfaction
Scatterplot by Question Dimension, 2015
Area
2015 : n/N = 67/ 93 (72%)
Mean Average = 4.18
Correlation Coefficient Average = 0.61
4.6
Influential Strengths
Strengths
4.5
4.4
4.3
Average
Department - Mission & Goals
Supervisor Effectiveness
4.2
Department Effectiveness
4.1
Employee Effectiveness
Satisfaction with UC San Diego
4
3.9
3.8
Secondary Opportunity
Primary Opportunity
3.7
0.5
0.55
0.6
0.65
0.7
0.75
0.8
Correlation
Scatterplot by 53 Questions, 2015
2015 : n/N = 67/ 93 (72%)
Mean Average = 4.17
Correlation Coefficient Average = 0.46
5
Strengths
30
27 28
31
10
29
5
17
49
6 21
47
50
16
9
18
Influential Strengths
44
20
19
43
52
34
24 22
38
14
35
4
25
33
42
53
11
37
23 26 40
36
3 13
48
4
41
51
45
39 32
2
7
12
Mean of Attribute
8
15
Question
2014 2015 2015 2015
Mean Corr
S
39 Evaluated Fairly
IS IS
4.19 0.61
S
38 Suggestions For Improvement
IS IS
4.20 0.50
S
42 Supports Training
SO IS
4.20 0.56
DD
32 Feel Valued by Department
IS IS
4.22 0.63
S
33 Recommendations Without Fear
IS IS
4.28 0.64
E
52 Enjoy working with coworkers
IS IS
4.30 0.59
DE
22 Most Perform Responsibilities
ST IS
4.33 0.48
E
53 Recommend UC San Diego
IS IS
4.36 0.72
S
34 Sufficient Freedom
ST IS
4.40 0.57
S
43 Treats With Respect
IS IS
4.41 0.54
E
46 Salary & Benefits
PO PO
3.18 0.58
U
8 Career Advancement
PO PO
3.40 0.67
U
3 Faculty Value Contributions
SO PO
3.83 0.47
E
51 Valuable Training
SO PO
3.83 0.57
DE
25 Resolves Staff Issues
SO PO
3.84 0.46
E
45 Appropriate Stress
SO PO
3.84 0.62
S
36 Work Assigned Equitably
SO PO
3.88 0.52
DM
13 Measures Customer Satisfaction
SO PO
3.88 0.55
U
7 Have Voice on Campus
SO PO
3.94 0.54
S
41 Advancement Opportunities
PO PO
3.97 0.62
DE
26 Better Ways Recognized
SO PO
4.02 0.53
E
48 Good Use Of Skills
IS PO
4.05 0.63
U
2 Valued Member of UC San Diego
IS PO
4.06 0.81
S
40 Performance Evaluation
PO PO
4.08 0.55
U
4 Staff Value Contributions
IS PO
4.08 0.61
DM
11 Annual Dept Goals
PO PO
4.09 0.59
DE
23 Participate In Decisions
PO PO
4.10 0.56
S
37 Gives Praise for Work
IS PO
4.17 0.52
DE
15 Adequate Staffing
SO SO
3.21 0.27
DM
12 Measures Dept Goals
PO SO
3.91 0.46
DM
14 Improves Services/Products
SO SO
4.03 0.44
DE
16 Have Tools
SO SO
4.09 0.30
DE
17 Physical Work Environment
ST ST
4.18 0.22
DE
19 Spirit Of Cooperation
ST ST
4.19 0.36
S
35 Communicates Essential Info
PO ST
4.23 0.43
E
47 Get Information
ST ST
4.24 0.28
E
50 Manage Workload
ST ST
4.24 0.38
DE
24 Balance Work/Life
IS ST
4.30 0.46
DE
21 Collaborate with Units Outside
SO ST
4.42 0.32
E
49 Know How To Use Tools
ST ST
4.42 0.33
DE
20 Ethical Conduct
IS ST
4.43 0.41
U
6 Contribution to UCSD's Mission
SO ST
4.45 0.29
DE
18 Physically Safe Environment
IS ST
4.49 0.37
S
44 Supportive of Personal Issues
IS ST
4.50 0.42
U
5 Understand UCSD's Mission
SO ST
4.51 0.29
DD
29 All Welcomed
ST ST
4.55 0.26
DM
10 Contribution to Dept's Mission
ST ST
4.57 0.31
DD
28 Sexual Orientations Treated Fairly
ST ST
4.58 0.16
DD
27 All Cultures Treated Fairly
ST ST
4.60 0.18
DD
30 Supports Diverse Environment
ST ST
4.60 0.18
DD
31 Practices Principles Of Community
ST ST
4.60 0.28
DM
9 Understand Dept's Mission
IS ST
4.62 0.36
46
3
2
Secondary Opportunity
Primary Opportunity
1
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
Correlation Coefficient with Overall Satisfaction
0.8
0.9
1
Attribute movements between quadrants from 2014 to 2015
Green - Positive, Red - Negative, Black - Neutral or same
University of California, San Diego
Organizational Performance Assessments