ADVANCEMENT
Staff@Work Survey Analysis, 2011 - 2015
2014
Response
68%
Average of 53 Questions
3.95
This year, of the 53 attribute mean scores:
33 are in the excellent range (4.0 & above)
28 increased from the previous year
5 decreased from the previous year
Primary Opportunities:
8 Career Advancement
7 Have Voice on Campus
25 Resolves Staff Issues
2015
78%
4.05
2015 Dimension Rating Breakdown
1
2
3
4
5
28%
29%
32%
43%
44%
45%
(see page 3 for more details)
45%
"Overall, I am a satisfied UC San Diego employee," 2015
48%
46%
35%
40%
45%
No. of Cases
Mean = 4.01
Std. Dev. = 0.878
N = 206
17%
107
11%
10%
11%
60
3
12
1
2
8%
5%
1%
2%
24
3
4
Satisfaction with Dept Mission &
UC San Diego
Goals
5
Rating
1- Strongly Disagree, 2- Disagree, 3 - Neutral, 4 - Agree, 5 - Strongly Agree
8%
7%
3%
3%
1%
Dept
Effectiveness
7%
Dept
Diversity/Climate
13%
7%
3%
3%
Supervisor
Effectiveness
Employee
Effectiveness
1 - Strongly Disagree, 2 - Disagree, 3 - Neutral, 4 - Agree, 5 - Strongly Agree
Satisfaction Mean Scores by Question Dimension
2011 2012 2013 2014 2015
Below 3.0 - Low | 3.0 to 3.5 - Marginal | 3.6 to 3.9 - Good | 4.0 & above - Excellent
5.0
4.5
4.0
3.7
3.9 3.9 3.9
4.1 4.2 4.1
4.0
3.6
3.7 3.7 3.7
3.9
4.2
3.9
3.8 3.8 3.8
4.0
3.9
4.1 4.1 4.2
4.3
3.6
3.5
3.9 4.0 4.0
4.1
3.8 3.8 3.9
3.9
3.7
3.7
Supv Effectiveness
Emp Effectiveness
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Average of 53 Questions
Sat. w/ UCSD
Dept - Mission & Goals
Dept Effectiveness
Dept - Div & Climate
University of California, San Diego
Organizational Performance Assessments
2015 UC San Diego Staff@Work Survey
Advancement
Strengths
Feel Valued by Department
Suggestions for Improvement
Evaluated Fairly
Spirit of Cooperation
Recommendations without Fear
Gives Praise for Work
Recommend UC San Diego
Sufficient Freedom
Supports Training
Most Perform Responsibilities
Collaborate with Units Outside
Treats with Respect
Supportive of Personal Issues
Opportunities
Career Advancement
Have Voice on Campus
Resolves Staff Issues
Work Assigned Equitably
Improves Services/Products
Performance Evaluation
Valued Member of UC San Diego
(Strengths & Opportunities are defined by statistical analysis to identify drivers of overall satisfaction)
VC - Advancement Staff@Work Survey Mean Scores, 2014 - 2015
Satisfaction with UC San Diego
5.0
4.5
4.0
4.4
4.4
3.9 3.9
2014
3.9 3.9
3.8
3.6
3.5
2015
3.6
3.3 3.4
3.0
2.5
2.0
1.5
1.0
#02 Valued
#03 Faculty #04 Staff Value
#05
#06
#07 Have Voice #08 Career
Member of UC
Value
Contributions Understands Contributions
on Campus
Advancement
San Diego
Contributions
UCSD's Mission
to UCSD's
Mission
Department - Mission & Goals
5.0
4.5
4.4
4.5
4.5
4.5
4.4
4.2
4.0
4.0
4.1
3.9
3.9
3.8
3.9
3.5
3.0
2.5
2.0
1.5
1.0
#09 Understand
Dept's Mission
5.0
4.5
4.0
3.5
3.0
2.5
2.0
1.5
1.0
#10 Contribution to
Dept's Mission
#11 Annual Dept
Goals
#12 Measures Dept
Goals
#13 Measures
Customer
Satisfaction
#14 Improves
Services Products
Department Effectiveness
4.4
3.8
2.9
2.6
3.9
3.9
4.0
4.3
4.1
3.9
4.3
4.2
4.3
4.2
4.2
4.0
3.8
4.2
3.7
4.0
3.5
3.9
3.8
VC - Advancement Staff@Work Survey Mean Scores, 2014 - 2015
Department - Diversity/Climate
5.0
4.5
4.2
4.4
4.4
4.4
4.2
4.3
4.2
4.3
4.1
4.3
3.9
4.0
4.1
3.5
3.0
2.5
2.0
1.5
1.0
#28 Sexual
Orientations
Treated Fairly
#29 All Welcomed
#30 Supports
Diverse
Environment
#31 Practices
Principles of
Community
#32 Feel Valued by
Department
Supervisor Effectiveness
4.2
4.2
4.0
4.0
4.0
4.4
4.2
4.3
3.4
#44 Supportive of
Personal Issues
#39 Evaluated Fairly
#38 Suggestions for
Improvement
#37 Give Praise for
Work
#36 Work Assigned
Equitably
#35 Communicates
Essential Info
#34 Sufficient
Freedom
#33
Recommendations
without Fear
3.9
#43 Treats With
Respect
3.9
4.5
4.4
4.2
3.9
#42 Supports
Training
3.7
4.0
3.7
4.1
4.1
#41 Advancement
Opportunities
3.9
3.9
4.2
4.0
#40 Performance
Evaluation
5.0
4.5
4.0
3.5
3.0
2.5
2.0
1.5
1.0
#27 All Cultures
Treated Fairly
Employee Effectiveness
5.0
4.5
4.0
4.0
3.5
3.0
2.5
2.0
1.5
1.0
3.9
4.0
3.6
3.0
3.5
2.9
4.2
3.9
4.0
4.2
4.3
4.4
4.0
4.0
4.2
3.9
3.9
4.0
4.0
ADVANCEMENT Staff@Work Survey Mean Score Trend Analysis, 2011 to 2015
Satisfaction with UC San Diego
Dept Mission & Goals
Dept Effectiveness
2011
2012
2013
2014
2015
1 Satisfied Employee
3.7
3.8
3.8
3.90
4.01
3.95
2 Valued Member of UC San Diego
3.5
3.8
3.7
3.88
3.89
3.73
3 Faculty Value Contributions
3.7
3.8
3.8
3.78
3.57
3.60
4 Staff Value Contributions
3.9
3.9
3.8
3.94
3.93
3.92
5 Understand UCSD's Mission
4.39
4.20
6 Contribution to UCSD's Mission
4.43
4.26
7 Have Voice on Campus
3.55
3.40
Supervisor Effectiveness
Employee Effectiveness
3.1
3.3
3.3
3.28
3.41
3.23
9 Understand Dept's Mission
4.4
4.5
4.4
4.38
4.49
4.24
10 Contribution to Dept's Mission
4.4
4.5
4.4
4.48
4.50
4.33
11 Annual Dept Goals
3.9
4.2
4.2
4.19
4.36
3.80
12 Measures Dept Goals
3.8
4.0
4.1
4.02
4.14
3.65
13 Measures Customer Satisfaction
3.2
3.6
3.8
3.86
3.79
3.69
14 Improves Services/Products
3.5
3.7
4.0
3.91
3.88
3.74
15 Adequate Staffing
2.5
2.6
2.9
2.63
2.90
2.94
16 Have Tools
3.8
3.8
3.9
3.95
3.75
3.84
17 Physical Work Environment
3.9
3.9
4.0
4.00
3.87
3.96
18 Physically Safe Environment
4.1
4.2
4.2
4.27
4.35
4.20
19 Spirit Of Cooperation
3.4
3.9
3.8
3.90
4.11
3.75
20 Ethical Conduct
3.9
4.0
4.1
4.21
4.29
4.04
4.31
3.91
22 Most Perform Responsibilities
3.8
4.0
4.0
4.20
4.26
3.96
23 Participate In Decisions
3.7
3.8
3.8
3.84
4.00
3.81
24 Balance Work/Life
3.6
3.9
4.0
3.96
4.16
4.03
25 Resolves Staff Issues
3.1
3.4
3.5
3.50
3.69
3.53
26 Better Ways Recognized
3.4
3.8
3.9
3.82
3.91
3.55
27 All Cultures Treated Fairly
4.2
4.3
4.3
4.22
4.35
4.20
28 Sexual Orientations Treated Fairly
4.3
4.5
4.4
4.40
4.41
4.28
29 All Welcomed
4.0
4.1
4.1
4.21
4.34
4.21
30 Supports Diverse Environment
4.0
4.2
4.1
4.17
4.29
4.17
31 Practices Principles Of Community
3.6
4.0
4.0
4.12
4.26
4.13
32 Feel Valued by Department
3.5
3.8
3.8
3.90
4.05
3.83
33 Recommendations Without Fear
3.6
3.8
3.9
3.85
4.18
4.06
34 Sufficient Freedom
3.8
4.0
4.0
3.95
4.24
4.12
35 Communicates Essential Info
3.3
3.4
3.6
3.67
4.01
3.86
36 Work Assigned Equitably
3.2
3.4
3.5
3.38
3.76
3.59
37 Gives Praise for Work
3.6
4.0
4.1
4.00
4.22
3.93
38 Suggestions For Improvement
3.6
4.0
4.0
3.99
4.08
3.85
39 Evaluated Fairly
3.8
3.9
3.9
4.01
4.10
3.95
40 Performance Evaluation
3.5
3.8
3.9
3.93
3.89
3.78
41 Advancement Opportunities
3.6
4.0
4.0
3.98
3.90
3.72
42 Supports Training
3.9
4.1
4.1
4.17
4.25
4.01
43 Treats With Respect
4.0
4.3
4.2
4.31
4.36
4.24
44 Supportive of Personal Issues
4.2
4.4
4.3
4.41
4.47
4.32
45 Appropriate Stress
3.2
3.4
3.6
3.49
3.64
3.54
46 Salary & Benefits
2.6
3.0
3.0
2.90
3.03
2.88
47 Get Information
4.0
4.0
4.1
4.18
4.03
4.08
48 Good Use Of Skills
3.8
4.0
3.8
4.01
3.92
3.93
49 Know How To Use Tools
4.2
4.3
4.3
4.33
4.22
4.33
50 Manage Workload
3.8
3.8
4.0
3.96
3.99
4.04
51 Valuable Training
3.7
3.8
3.8
3.93
3.90
3.74
52 Enjoy working with coworkers
3.9
4.0
3.9
3.99
4.39
4.22
53 Recommend UC San Diego
3.7
3.9
4.0
4.03
4.22
4.08
Average Score of 53 Questions
3.7
3.9
3.9
3.95
4.05
3.90
Total Surveyed (N)
148
162
159
199
266
7,777
Total Responded (n)
126
133
125
135
207
4,375
85%
82%
79%
68%
78%
56%
Mean score change from the prior year statistically significant (P < 0.05)
Highest - 10 Contribution to Dept's Mission (4.5)
2015 mean score greater than that of UCSD
Lowest - 15 Adequate Staffing (2.9)
*Increase/Decrease: a change of more than 0.09
UCSD 2015 Total
8 Career Advancement
21 Collaborate with Units Outside
Dept Diversity Climate
14 - 15
Increase
28
Decrease
5
Excellent ( 4.0 & above ) -
33 (62%)
University of California, San Diego
Organizational Performance Assessments
Scatterplot
UC San Diego STAFF@WORK SURVEY
ADVANCEMENT - All Respondents
Area: U - Satisfaction with UC San Diego, DM - Department Mission and Goals, DE - Department Effectiveness, DD Department - Diversity & Climate, S - Supervisor Effectiveness, E
- Employee Effectiveness and Satisfaction
Scatterplot by Question Dimension, 2015
Area
2015 : n/N = 207/ 266 (78%)
Mean Average = 4.05
Question
2014 2015 2015 2015
Mean Corr
PO IS
4.05 0.66
38 Suggestions For Improvement
IS IS
4.08 0.56
S
39 Evaluated Fairly
IS IS
4.10 0.57
DE
19 Spirit Of Cooperation
PO IS
4.11 0.48
S
33 Recommendations Without Fear
PO IS
4.18 0.52
S
37 Gives Praise for Work
IS IS
4.22 0.49
E
53 Recommend UC San Diego
IS IS
4.22 0.73
S
34 Sufficient Freedom
IS IS
4.24 0.49
S
42 Supports Training
ST IS
4.25 0.51
DE
22 Most Perform Responsibilities
ST IS
4.26 0.45
DE
21 Collaborate with Units Outside
IS
4.31 0.46
S
43 Treats With Respect
ST IS
4.36 0.50
S
44 Supportive of Personal Issues
ST IS
4.47 0.45
U
8 Career Advancement
PO PO
3.41 0.58
U
7 Have Voice on Campus
PO
3.55 0.53
DE
25 Resolves Staff Issues
SO PO
3.69 0.55
S
36 Work Assigned Equitably
PO PO
3.76 0.49
DM
14 Improves Services/Products
SO PO
3.88 0.49
S
40 Performance Evaluation
SO PO
3.89 0.52
U
2 Valued Member of UC San Diego
PO PO
3.89 0.78
S
41 Advancement Opportunities
ST PO
3.90 0.50
DE
26 Better Ways Recognized
PO PO
3.91 0.50
E
48 Good Use Of Skills
IS PO
3.92 0.52
U
4 Staff Value Contributions
PO PO
3.93 0.64
DE
23 Participate In Decisions
PO PO
4.01 0.50
S
35 Communicates Essential Info
PO PO
4.02 0.52
DE
15 Adequate Staffing
SO SO
2.90 0.32
E
46 Salary & Benefits
PO SO
3.03 0.30
U
3 Faculty Value Contributions
SO SO
3.57 0.25
E
45 Appropriate Stress
PO SO
3.64 0.38
DE
16 Have Tools
ST SO
3.75 0.29
DM
13 Measures Customer Satisfaction
SO SO
3.79 0.41
DE
17 Physical Work Environment
ST SO
3.87 0.39
E
51 Valuable Training
SO SO
3.90 0.42
E
50 Manage Workload
ST SO
3.99 0.21
E
47 Get Information
ST SO
4.03 0.32
DM
12 Measures Dept Goals
IS ST
4.14 0.40
2015 : n/N = 207/ 266 (78%)
Mean Average = 4.05
DE
24 Balance Work/Life
IS ST
4.16 0.42
E
49 Know How To Use Tools
ST ST
4.22 0.20
Correlation Coefficient Average = 0.44
DD
31 Practices Principles Of Community
IS ST
4.26 0.39
DE
20 Ethical Conduct
ST ST
4.29 0.41
DD
30 Supports Diverse Environment
ST ST
4.29 0.41
DE
18 Physically Safe Environment
ST ST
4.35 0.34
DD
27 All Cultures Treated Fairly
ST ST
4.35 0.38
DD
29 All Welcomed
IS ST
4.35 0.44
DM
11 Annual Dept Goals
ST ST
4.36 0.31
U
5 Understand UCSD's Mission
ST
4.39 0.26
E
52 Enjoy working with coworkers
ST ST
4.39 0.43
DD
28 Sexual Orientations Treated Fairly
ST ST
4.41 0.42
U
6 Contribution to UCSD's Mission
ST
4.44 0.37
DM
9 Understand Dept's Mission
ST ST
4.49 0.36
DM
10 Contribution to Dept's Mission
ST ST
4.50 0.36
Correlation Coefficient Average = 0.62
4.3
Department - Diversity & Climate
Influential Strengths
Strengths
Department - Mission & Goals
4.2
Supervisor Effectiveness
Average
4.1
4
Department Effectiveness
Employee Effectiveness
Satisfaction with UC San Diego
3.9
3.8
Secondary Opportunity
Primary Opportunity
3.7
0.4
0.45
0.5
0.55
0.6
0.65
0.7
0.75
0.8
Correlation
Scatterplot by 53 Questions, 2015
28
5
Strengths
29
42
6
9
10
5
49
11 52
18
30 31
47
50
4
Influential Strengths
20
22 37 35
43
27
23
12 24
19
39
17 51 41
13
16
45
3
44
21
34
38 33
14 40
36
26
53
32
4
48
2
25
7
Mean of Attribute
8
DD
32 Feel Valued by Department
S
46
15
3
2
Secondary Opportunity
Primary Opportunity
1
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
Correlation Coefficient with Overall Satisfaction
0.8
0.9
1
Attribute movements between quadrants from 2014 to 2015
Green - Positive, Red - Negative, Black - Neutral or same
University of California, San Diego
Organizational Performance Assessments