ACADEMIC AFFAIRS
Staff@Work Survey Analysis, 2011 - 2015
2014
Response
59%
Average of 53 Questions
3.90
This year, of the 53 attribute mean scores:
24 are in the excellent range (4.0 & above)
6 increased from the previous year
4 decreased from the previous year
Primary Opportunities:
46 Salary & Benefits
8 Career Advancement
7 Have Voice on Campus
2015
61%
3.92
2015 Dimension Rating Breakdown
1
2
3
4
5
22%
32%
28%
30%
38%
42%
46%
(see page 3 for more details)
"Overall, I am a satisfied UC San Diego employee," 2015
39%
47%
44%
38%
No. of Cases
41%
Mean = 3.88
Std. Dev. = 0.904
N = 1,270
20%
724
8%
273
31
87
1
2
155
3
4
5
Rating
1- Strongly Disagree, 2- Disagree, 3 - Neutral, 4 - Agree, 5 - Strongly Agree
4%
16%
14%
8%
8%
4%
5%
3%
2%
Dept
Effectiveness
Dept
Diversity/Climate
Satisfaction with Dept Mission &
UC San Diego
Goals
14%
11%
6%
14%
7%
4%
4%
Supervisor
Effectiveness
Employee
Effectiveness
1 - Strongly Disagree, 2 - Disagree, 3 - Neutral, 4 - Agree, 5 - Strongly Agree
Satisfaction Mean Scores by Question Dimension
2011 2012 2013 2014 2015
Below 3.0 - Low | 3.0 to 3.5 - Marginal | 3.6 to 3.9 - Good | 4.0 & above - Excellent
5.0
4.5
4.0
3.9 3.9 3.9 3.9 3.9
4.1 4.1 4.2 4.1 4.2
3.7 3.7 3.8 3.7 3.7
3.8 3.8 3.8 3.8 3.9
3.8 3.8 3.9 3.8 3.9
Dept - Mission & Goals
Dept Effectiveness
3.9 3.9 4.0 4.0
4.0
3.8 3.9
3.9 3.9 3.9
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Average of 53 Questions
Sat. w/ UCSD
Dept - Div & Climate
Supv Effectiveness
Emp Effectiveness
University of California, San Diego
Organizational Performance Assessments
2015 UC San Diego Staff@Work Survey
Academic Affairs
Strengths
Staff Value Contributions
Evaluated Fairly
Balance Work/Life
Recommend UC San Diego
Sufficient Freedom
Practices Principles of Community
All Welcomed
Understand Dept's Mission
Treats with Respect
Sexual Orientations Treated Fairly
Know How to Use Tools
Contribution to Dept’s Mission
Supportive of Personal Issues
Opportunities
Salary & Benefits
Career Advancement
Have Voice on Campus
Appropriate Stress
Better Ways Recognized
Resolves Staff Issues
Faculty Value Contributions
Valued Member of UC San Diego
Valuable Training
Spirit of Cooperation
Participate In Decisions
Feel Valued by Department
(Strengths & Opportunities are defined by statistical analysis to identify drivers of overall satisfaction)
VC - Academic Affairs Staff@Work Survey Mean Scores, 2014 - 2015
Satisfaction with UC San Diego
5.0
4.5
3.8 3.7
4.0
4.2
4.2
4.1 4.0
3.8
2014
3.6
3.4
3.5
2015
3.2 3.1
3.0
2.5
2.0
1.5
1.0
#02 Valued
#03 Faculty #04 Staff Value
#05
#06
#07 Have Voice #08 Career
Member of UC
Value
Contributions Understands Contributions
on Campus Advancement
San Diego
Contributions
UCSD's Mission to UCSD's
Mission
Department - Mission & Goals
5.0
4.5
4.2
4.3
4.3
4.4
4.0
3.7
3.6
3.5
3.5
3.6
3.6
3.7
3.6
3.7
3.0
2.5
2.0
1.5
1.0
#09 Understand
Dept's Mission
5.0
4.5
4.0
3.5
3.0
2.5
2.0
1.5
1.0
#10 Contribution to
Dept's Mission
#11 Annual Dept
Goals
#12 Measures Dept
Goals
#13 Measures
Customer
Satisfaction
#14 Improves
Services Products
Department Effectiveness
3.9
3.0
3.0
4.0
4.0
4.1
4.3
4.2
3.9
3.9
4.2
4.1
4.0
4.1
4.0
3.9
3.9
4.0
4.0
3.6
3.5
3.6
3.6
VC - Academic Affairs Staff@Work Survey Mean Scores, 2014 - 2015
Department - Diversity/Climate
5.0
4.5
4.3
4.3
4.3
4.3
4.2
4.2
4.1
4.2
4.0
4.0
4.2
3.8
3.9
3.5
3.0
2.5
2.0
1.5
1.0
#28 Sexual
Orientations
Treated Fairly
#29 All Welcomed
#30 Supports
Diverse
Environment
#31 Practices
Principles of
Community
#32 Feel Valued by
Department
Supervisor Effectiveness
4.2
4.1
4.0
3.8
3.7
3.8
4.4
4.3
#44 Supportive of
Personal Issues
4.1
#43 Treats With
Respect
#40 Performance
Evaluation
#39 Evaluated Fairly
4.0
4.4
4.3
4.1
#42 Supports
Training
4.0
3.9
#38 Suggestions for
Improvement
3.6
4.0
#37 Give Praise for
Work
#34 Sufficient
Freedom
#33
Recommendations
without Fear
3.6
4.0
3.9
#41 Advancement
Opportunities
3.6
4.1
#36 Work Assigned
Equitably
3.9
3.9
#35 Communicates
Essential Info
5.0
4.5
4.0
3.5
3.0
2.5
2.0
1.5
1.0
#27 All Cultures
Treated Fairly
Employee Effectiveness
5.0
4.5
3.9
4.0
3.5
3.0
2.5
2.0
1.5
1.0
4.1
3.9
3.6
4.2
3.6
2.8
2.9
3.9
4.0
4.4
4.4
4.3
4.0
4.1
4.1
3.7
3.7
4.0
4.0
ACADEMIC AFFAIRS Staff@Work Survey Mean Score Trend Analysis, 2011 to 2015
Satisfaction with UC San Diego
Dept Mission & Goals
Dept Effectiveness
2011
2012
2013
2014
2015
1 Satisfied Employee
3.7
3.9
3.9
3.88
3.88
3.95
2 Valued Member of UC San Diego
3.7
3.7
3.8
3.76
3.69
3.73
3 Faculty Value Contributions
3.8
3.8
3.9
3.83
3.57
3.60
4 Staff Value Contributions
4.0
4.0
4.1
4.07
3.96
3.92
5 Understand UCSD's Mission
4.18
4.20
6 Contribution to UCSD's Mission
4.23
4.26
7 Have Voice on Campus
3.40
3.40
Supervisor Effectiveness
Employee Effectiveness
3.2
3.3
3.4
3.23
3.14
3.23
9 Understand Dept's Mission
4.3
4.3
4.3
4.19
4.28
4.24
10 Contribution to Dept's Mission
4.3
4.3
4.3
4.29
4.35
4.33
11 Annual Dept Goals
3.6
3.6
3.7
3.56
3.73
3.80
12 Measures Dept Goals
3.5
3.5
3.6
3.51
3.57
3.65
13 Measures Customer Satisfaction
3.5
3.5
3.6
3.56
3.56
3.69
14 Improves Services/Products
3.7
3.7
3.7
3.70
3.72
3.74
15 Adequate Staffing
2.9
3.0
3.0
2.97
2.94
2.94
16 Have Tools
3.9
3.9
4.0
3.96
3.91
3.84
17 Physical Work Environment
4.0
4.1
4.1
4.07
4.03
3.96
18 Physically Safe Environment
4.2
4.2
4.3
4.24
4.27
4.20
19 Spirit Of Cooperation
3.8
3.8
3.9
3.85
3.86
3.75
20 Ethical Conduct
4.1
4.1
4.1
4.10
4.15
4.04
3.98
3.91
22 Most Perform Responsibilities
4.0
4.0
4.1
4.02
4.09
3.96
23 Participate In Decisions
3.9
3.9
4.0
3.92
3.87
3.81
24 Balance Work/Life
4.0
4.1
4.1
4.03
4.04
4.03
25 Resolves Staff Issues
3.5
3.5
3.6
3.54
3.56
3.53
26 Better Ways Recognized
3.6
3.7
3.7
3.59
3.56
3.55
27 All Cultures Treated Fairly
4.3
4.3
4.3
4.28
4.27
4.20
28 Sexual Orientations Treated Fairly
4.4
4.4
4.4
4.34
4.33
4.28
29 All Welcomed
4.2
4.1
4.2
4.16
4.20
4.21
30 Supports Diverse Environment
4.1
4.1
4.2
4.12
4.20
4.17
31 Practices Principles Of Community
4.0
4.0
4.1
4.04
4.19
4.13
32 Feel Valued by Department
3.8
3.9
3.9
3.83
3.89
3.83
33 Recommendations Without Fear
3.9
3.9
4.0
3.90
4.13
4.06
34 Sufficient Freedom
4.1
4.1
4.1
4.15
4.18
4.12
35 Communicates Essential Info
3.6
3.6
3.7
3.64
3.92
3.86
36 Work Assigned Equitably
3.5
3.6
3.6
3.58
3.64
3.59
37 Gives Praise for Work
3.9
3.9
4.0
4.03
3.98
3.93
38 Suggestions For Improvement
3.8
3.9
3.9
3.92
3.90
3.85
39 Evaluated Fairly
3.9
4.0
4.0
3.99
3.98
3.95
40 Performance Evaluation
3.6
3.7
3.7
3.69
3.79
3.78
41 Advancement Opportunities
3.9
3.9
4.0
3.97
3.76
3.72
42 Supports Training
4.0
4.1
4.1
4.08
4.09
4.01
43 Treats With Respect
4.2
4.2
4.3
4.29
4.30
4.24
44 Supportive of Personal Issues
4.3
4.4
4.4
4.38
4.39
4.32
45 Appropriate Stress
3.5
3.6
3.6
3.59
3.55
3.54
46 Salary & Benefits
2.6
2.9
3.0
2.89
2.78
2.88
47 Get Information
4.2
4.2
4.2
4.19
4.11
4.08
48 Good Use Of Skills
4.0
4.0
4.0
3.96
3.94
3.93
49 Know How To Use Tools
4.3
4.4
4.4
4.37
4.36
4.33
50 Manage Workload
4.0
4.1
4.1
4.09
4.04
4.04
51 Valuable Training
3.7
3.7
3.8
3.68
3.71
3.74
52 Enjoy working with coworkers
4.0
3.9
4.0
3.98
4.27
4.22
53 Recommend UC San Diego
3.8
3.9
4.0
3.95
4.06
4.08
Average Score of 53 Questions
3.9
3.9
3.9
3.90
3.92
3.90
Total Surveyed (N)
2,086
2,096
2,058
2,077
2,083
7,777
Total Responded (n)
1,149
1,242
1,184
1,223
1,271
4,375
55%
59%
58%
59%
61%
56%
Mean score change from the prior year statistically significant (P < 0.05)
Highest - 44 Supportive of Personal Issues (4.4)
2015 mean score greater than that of UCSD
Lowest - 46 Salary & Benefits (2.8)
*Increase/Decrease: a change of more than 0.09
UCSD 2015 Total
8 Career Advancement
21 Collaborate with Units Outside
Dept Diversity Climate
14 - 15
Increase
6
Decrease
4
Excellent (4.0 & above) -
24 (45%)
University of California, San Diego
Organizational Performance Assessments
Scatterplot
UC San Diego STAFF@WORK SURVEY
ACADEMIC AFFAIRS - All Respondents
Area: U - Satisfaction with UC San Diego, DM - Department Mission and Goals, DE - Department Effectiveness, DD Department - Diversity & Climate, S - Supervisor Effectiveness, E
- Employee Effectiveness and Satisfaction
Scatterplot by Question Dimension, 2015
Area
2015 : n/N = 1,271/ 2,083 (61%)
Mean Average = 3.92
Question
2014 2015 2015 2015
Mean Corr
U
4 Staff Value Contributions
IS IS
3.96 0.56
S
39 Evaluated Fairly
IS IS
3.98 0.48
DE
24 Balance Work/Life
ST IS
4.04 0.45
E
53 Recommend UC San Diego
IS IS
4.06 0.70
S
34 Sufficient Freedom
IS IS
4.18 0.47
DD
31 Practices Principles Of Community
IS IS
4.19 0.47
DD
29 All Welcomed
IS IS
4.20 0.46
E
46 Salary & Benefits
PO PO
2.78 0.50
U
8 Career Advancement
PO PO
3.14 0.63
U
7 Have Voice on Campus
SO PO
3.40 0.57
E
45 Appropriate Stress
PO PO
3.55 0.52
DE
26 Better Ways Recognized
PO PO
3.56 0.45
DE
25 Resolves Staff Issues
PO PO
3.56 0.46
U
3 Faculty Value Contributions
SO PO
3.57 0.50
U
2 Valued Member of UC San Diego
PO PO
3.69 0.77
E
51 Valuable Training
PO PO
3.71 0.47
DE
19 Spirit Of Cooperation
PO PO
3.86 0.50
DE
23 Participate In Decisions
IS PO
3.87 0.48
DD
32 Feel Valued by Department
PO PO
3.89 0.61
DE
15 Adequate Staffing
SO SO
2.94 0.38
DM
13 Measures Customer Satisfaction
SO SO
3.56 0.35
DM
12 Measures Dept Goals
SO SO
3.57 0.40
S
36 Work Assigned Equitably
SO SO
3.64 0.45
DM
14 Improves Services/Products
SO SO
3.72 0.41
DM
11 Annual Dept Goals
PO SO
3.73 0.39
S
41 Advancement Opportunities
IS SO
3.76 0.45
S
40 Performance Evaluation
PO SO
3.79 0.45
S
38 Suggestions For Improvement
ST SO
3.90 0.44
DE
16 Have Tools
ST SO
3.92 0.44
S
35 Communicates Essential Info
PO ST
3.92 0.45
E
48 Good Use Of Skills
IS ST
3.94 0.43
DE
21 Collaborate with Units Outside
SO ST
3.98 0.43
S
37 Gives Praise for Work
ST ST
3.98 0.44
DE
17 Physical Work Environment
ST ST
4.03 0.41
E
50 Manage Workload
ST ST
4.04 0.36
DE
22 Most Perform Responsibilities
ST ST
4.09 0.37
S
42 Supports Training
ST ST
4.09 0.42
2015 : n/N = 1,271/ 2,083 (61%)
Mean Average = 3.92
E
47 Get Information
ST ST
4.12 0.42
S
33 Recommendations Without Fear
IS ST
4.13 0.43
Correlation Coefficient Average = 0.45
DE
20 Ethical Conduct
ST ST
4.15 0.44
U
5 Understand UCSD's Mission
SO ST
4.18 0.37
DD
30 Supports Diverse Environment
ST ST
4.20 0.43
U
6 Contribution to UCSD's Mission
SO ST
4.23 0.42
DE
18 Physically Safe Environment
ST ST
4.27 0.40
E
52 Enjoy working with coworkers
ST ST
4.27 0.41
DD
27 All Cultures Treated Fairly
ST ST
4.27 0.42
DM
9 Understand Dept's Mission
IS ST
4.28 0.37
S
43 Treats With Respect
ST ST
4.30 0.40
DD
28 Sexual Orientations Treated Fairly
ST ST
4.33 0.40
E
49 Know How To Use Tools
ST ST
4.36 0.31
DM
10 Contribution to Dept's Mission
ST ST
4.36 0.38
S
44 Supportive of Personal Issues
ST ST
4.39 0.37
Correlation Coefficient Average = 0.61
4.2
Department - Diversity & Climate
Influential Strengths
Strengths
4.1
Supervisor Effectiveness
Average
4
3.9
Employee Effectiveness
Department Effectiveness
3.8
Satisfaction with UC San Diego
Primary Opportunity
Secondary Opportunity
3.7
0.5
0.55
0.6
0.65
0.7
0.75
0.8
Correlation
Scatterplot by 53 Questions, 2015
5
27
Strengths
5
9
49
10
37
35
39
25
24
18
44 12
26
36
43
30
34
16 23 38
19
41
11 14
51 40
48
13
Mean of Attribute
31
21
6 29
20
50
42
17
33
4
47
22
52
Influential Strengths
4
53
32
2
45
7
3
8
15
3
46
2
Secondary Opportunity
Attribute movements between quadrants from 2014 to 2015
Green - Positive, Red - Negative, Black - Neutral or same
Primary Opportunity
1
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Correlation Coefficient with Overall Satisfaction
University of California, San Diego
Organizational Performance Assessments