Resource Information for Supervisors & Managers
Strictly Classified
An Informational Bulletin Published by the Personnel Commission
Workplace Resolutions for the New Year
The new year marks a fresh start and as such it is good time to make positive changes. As supervisors, it is important to
take some time to reflect on the year that has past. What are your strengths? What are some areas for growth? In addition to any personal resolutions that you may make, commit to making some professional resolutions as well. By committing to professional growth and development, you will not only serve as a good role model to your employees but you
will also help them to grow. Listed below are five suggestions for resolutions in the new year.
1. Learn something new. Whether you are in human resources, plumbing, student services or any other field, you can
always learn something new. Subscribe to journals, newspapers or magazines that are in your field to keep up on the
latest trends. Take a course at an LACCD campus or at another local college to refresh or improve your skills. Supervisors who stay current and seize opportunities to increase their knowledge will be better able to guide their staff.
2. Be a good listener. Supervisors spend a great deal of time solving problems, delegating duties and coaching staff.
While these are amongst the most significant responsibilities assigned to a supervisor, it is also crucial for supervisors to listen to what their employees have to say. Since your staff members are in the trenches everyday, they may
have good insight on how to address a particular problem or improve efficiency. Additionally, in order to create a
positive work environment, you want your staff to feel comfortable coming to you with their concerns or for advice.
If you develop a reputation for being a good listener, employees will feel more comfortable communicating with
you.
3. Step outside of your comfort zone. If you have been in a position for while, there might be the tendency to stay
within your comfort zone and stick with the status quo. If things seem to be working or if people have not been
making complaints, you may be reluctant to rock the boat. But looking for new and innovative solutions can make
an already functioning workplace even more efficient and energized. Be open to new ideas. Additionally, do not be
afraid of exercising professional courage. If you do not agree with a decision being made or if you see a problem,
speak up.
4. Stay on top of performance evaluations. Performance evaluations are one of the most important tools supervisors
have, but quite frequently they are not utilized. Employees are entitled to know if they are meeting expectations and
how they can improve. The performance evaluation offers a chance for you sit down one-on-one with your staff
members and have a discussion. You can offer constructive feedback regarding their performance, including concrete steps the employee can take to improve. You can also offer praise, which is so important for employee morale.
You can review the responsibilities associated with the employee’s position and your expectations for that employee.
Furthermore, you can show your employees that you are invested in their success by finding out what their goals are
and establishing a plan to help them accomplish those goals.
5. Build professional bridges through networking. Professional growth and development is in many ways connected
to who you know. Having a substantial network will improve your chances of learning about professional opportunities. Through your network you may have the chance to meet key players on campus or in the District, collaborate
on projects with other departments or colleges, or learn about promotional opportunities that may apply to you or
members of your staff. These types of acitivities will increase the visibility of your department on campus. Make an
effort to expand your network.
MEMBERS OF THE PERSONNEL COMMISSION
David Iwata, Chair
December 2009
Henry Jones
Ann Young-Havens
Karen Martin, Personnel Director
(213) 891-2333