LOS ANGELES COMMUNITY COLLEGE DISTRICT CLASS SPECIFICATION PERSONNEL COMMISSION CLASS CODE 2598

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LOS ANGELES COMMUNITY COLLEGE DISTRICT
PERSONNEL COMMISSION
CLASS SPECIFICATION
CLASS CODE 2598
ADMISSIONS AND RECORDS ASSISTANT
DEFINITION
Performs a variety of specialized clerical duties in a college Admissions and Records Office related to
student enrollment, progress, and status.
TYPICAL DUTIES
Explains the admissions and records policies and procedures of the college to students, staff, and the
public in person, on the phone, or in written communications.
Distributes applications for college admission, checks applications for completeness and accuracy, and
issues appointments to register.
Codes applications and inputs data into the student records information system.
Processes a wide variety of forms related to the admissions and records process such as graduation
petitions, class drops and adds, records adjustments, general petitions, exclusion rosters, positive
attendance forms, and directory cards.
Posts grades and grade changes to cumulative records.
Checks cumulative records for repetition of classes and other factors which require adjustment to the
record.
Processes transcript requests.
Retrieves information, processes requests, and responds to routine student inquiries for verification of
student enrollment, status, and records.
Operates a computer terminal to scan, input and retrieve information from a variety of specialized
admissions and records computer application programs.
Effectively utilize standard office software applications to compile data and prepare routine reports,
information and correspondence regarding students admissions and records matters.
Maintains the security of files and records containing confidential student data.
May attend and participate in seminars, conferences, workshops, and other training sessions pertaining to
Admissions and Records.
May provide training and work direction to temporary registration staff and student employees.
May collect and account for fees paid by students in conjunction with the admissions and records process.
Performs related duties as assigned.
DISTINGUISHING CHARACTERISTICS
An Admissions and Records Assistant applies a working knowledge of the requirements and procedures
of an admissions and records office in the performance of a variety of specialized clerical duties related to
enrolling students and maintaining accurate and current records of students' academic status and progress.
An Admissions and Records Evaluation Technician applies judgment and specialized knowledge in
the evaluation of academic records of incoming and continuing students for the purpose of determining
eligibility for admittance, academic status change, and graduation. This work requires the ability to
explain regulations and procedures to students.
An Admissions and Records Office Supervisor supervises and participates in the technical and clerical
work in a college admissions and records office on the day shift at a smaller college or the evening shift at
a larger college.
ADMISSIONS AND RECORDS ASSISTANT
10/21/14
SUPERVISION
Immediate supervision is received from a classified supervisor or administrator in the college admissions
office. May provide work direction to temporary registration and student employees.
CLASS QUALIFICATIONS
Knowledge of:
Basic policies and procedures of an admissions and records office
Customer service techniques for public contact in person, on the telephone, and in written
communication
Clerical practices and procedures
Principles of business English, punctuation, spelling, and grammatical usage
Letter, memorandum, and report formats
Capabilities of computer systems, software, and hardware common to an Admissions and Records
Office
Recordkeeping procedures
Skill in:
Use of computers and standard office equipment
Ability to:
Impart and secure information pertaining to admissions and records tactfully and accurately
Assist students with filling out appropriate forms
Work effectively and cooperatively with students, faculty, staff, and the public
Work effectively and tactfully with individuals from various educational, socioeconomic, and ethnic
backgrounds
Give clear and concise instructions
Solve simple mathematical problems
Record data neatly and accurately in standard and electronic files
Critically review source data, detect, and correct errors
Use proper spelling, punctuation, and grammar
Work under the pressures of deadlines and frequent interruptions
Keep information confidential
Effectively utilize computer hardware and software in the performance of duties
Prepare routine correspondence and reports
Learn, apply, and explain the admissions and records rules and procedures of a college and the District
Learn general and specialized computer applications
ADMISSIONS AND RECORDS ASSISTANT
10/21/14
ENTRANCE QUALIFICATIONS
Education:
Graduation from high school or its equivalent.
Experience:
None is required. One year of full-time paid general clerical experience which included the use of
computer equipment and public contact is desirable.
Reasonable Accommodation
Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s)
within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from
the duties of other positions within the class.
In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides
reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the
application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her
ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class
specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the
appropriate time.
Revised
ADMISSIONS AND RECORDS ASSISTANT
10/21/14
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