CENTRAL LONDON COUNTY COURT
AUTOMATIC REFERRAL TO MEDIATION SCHEME
PILOT EVALUATION
MEDIATOR’S CASE REPORT
Please complete the following questionnaire by
filling in the boxes.
Where a numeric scale appears please circle the
appropriate number; for these questions a space
is also left for your comments.
All information is this report will remain confidential to the
research team at University College London, and should be
returned directly to Marc Mason by post, email or fax:
POST AL A DDRESS: MA RC MA SON
Faculty of Laws
University College London
Bentham House
Endsleigh Gardens
London
WC1H 0EG
EMA IL:
m.mason@ucl.ac.uk
FA X:
020 7679 1440
Any questions should be directed to Marc Mason at the address abov e, or by
phone on 02 07 06 0 52 9 7 .
C ASE NUMBER OR NAMES: ________________________________________
MEDI ATOR NAME :
________________________________________
DATE :
________________________________________
1. Please describe briefly the main issues considered in the case, and any reason you feel the
case had not settled prior to mediation.
2. What was the outcome? (If offer left open for defined period, please also state final
outcome if known)
Settlement amount if settled: ________________________________
Costs agreement if settled:
_____________________________
3. What factors do you think contributed most to the outcome?
4. How interested in reaching a settlement were each of the parties?
Claimant:
Defendant:
Very
Neither interested
Very
disinterested
or disinterested
Interested
1……….….2…….…….3…….…….4…….…….5…….…….6…….…….7
1……….….2…….…….3…….…….4…….…….5…….…….6…….…….7
5. How much contact did you have with the parties before the mediation session?
No
Some
Frequent
contact
contact
contact
1……….….2…….…….3…….…….4…….…….5…….…….6…….…….7
6. Do you feel this contact was helpful?
Very
Very
Unhelpful
Helpful
1……….….2…….…….3…….…….4…….…….5…….…….6…….…….7
7. Was the claimant accompanied by a solicitor, barrister or other person?
Solicitor

Barrister

Other

8. Was the defendant accompanied by a solicitor, barrister or other person?
Solicitor

Barrister

Other

9. How involved in the mediation were the representatives mentioned above?
Claimant
Defendant
Detached
Involved
1……….….2…….…….3…….…….4…….…….5…….…….6…….…….7
1……….….2…….…….3…….…….4…….…….5…….…….6…….…….7
10. What effect do you feel the presence of the representatives had?
Claimant
Defendant
Obstructive
Helpful
1……….….2………….3…….…….4…….…….5…….…….6…….…….7
1……….….2…….…….3…….…….4…….…….5…….…….6…….…….7
11. Would you say that the mediation was held at the most appropriate time in the life of
this case?
Too early
About right
Too late
1……….….2…….…….3…….…….4…….…….5…….…….6…….…….7
12. How much and what kind of training have you had as a mediator?
None
Some
Extensive
1……………..….….….2………………….…….3
13. Approximately how many cases have you mediated since your training?
14. Would you be prepared to take part in a short telephone interview regarding the
Automatic Referral to Mediation Scheme?
Yes

No

15. If yes please give contact number and best times to contact you:
16. Please use this space to make any other comments about the mediation:
Thank you for taking the time to fill out this report.
Your answers will be extremely helpful in evaluating the mediation scheme.