National Student Survey 2015 Main Headlines
Main matters to note:
UCL's Overall Satisfaction score is 83%, 3% down on 2014
The sector average (i.e. all HEIs) is 86%, the same as 2014
UCL has improved in Learning Resources (+1)
UCL has declined in Teaching (-1), Assessment and Feedback (-1) and Academic Support (-1)
UCL scores have remained the same for Organisation and Management and Personal Development
The sector average has remained static in all areas except Assessment and Feedback (+1), Academic Support (+1) and Personal Development (+1)
UCL has performed poorly this session and the results are especially disappointing when compared to the sector
2015
T
AF
AS
OM
LR
PD
OS
SU
UCL
85
61
76
80
84
79
83
62








Sector
87

73

82

79

86

83

86

68

UCL
86
62
77
80
83
79
86
68
2014
Sector
87
72
81
79
86
82
86
68
Change from 2014
UCL
Sector
-1
0
-1
1
-1
1
0
1
0
0
0
1
-3
-6
0
0
Key
T = Teaching
AF = Assessment & Feedback
AS = Academic Support
OM = Organisation & Management
Further NSS Data
The NSS data will be made public by HEFCE on 12 August. All NSS data is subject to strict embargo until then.
Other Institutions Data will be available from 7 August.
Student Comments will be available from 20 August.
An update to this document will be distributed later to include Russell Group and other HEI data.
Results
Results can be shown by programme, JACS Subject area or by UCL internal Departmental ID codes.
NSS Reliability Threshold
At least 10 responses and a 50% response rate are required for the NSS data to be published.
If this is not possible, Unistats (which contains the KIS data) may combine two years worth of data.
Institutions receive data where at least 10 responses have been received, but this is not made public.
LR = Learning Resources
PD = Personal Development
OS = Overall Satisfaction
SU = Student Union
UCL NSS 2015 Data
% of students satisfied
UCL
Sector
Section averages over 5 years
2015
85
2014
86
2013
86
2012
86
2011
87
2010
87
2015
87
90
87
88
89
89
90
89
90
2. Staff have made the subject interesting.
85
80
82
81
81
83
82
84
3. Staff are enthusiastic about what they are teaching.
86
86
86
87
87
87
88
4. The course is intellectually stimulating.
87
89
88
89
90
90
86
Assessment and feedback
5. The criteria used in marking have been clear in advance.
61
62
61
61
61
61
73
63
63
62
62
60
62
77
6. Assessment arrangements and marking have been fair.
74
75
75
76
73
76
78
7. Feedback on my work has been prompt.
58
59
58
60
59
58
70
8. I have received detailed comments on my work.
55
57
54
56
57
55
73
9. Feedback on my work has helped me clarify things I did not understand.
56
57
55
53
55
56
68
Academic support
10. I have received sufficient advice and support with my studies.
76
77
76
76
76
75
82
71
72
71
71
72
70
80
11. I have been able to contact staff when I needed to.
87
87
87
85
86
86
87
12. Good advice was available when I needed to make study choices.
71
72
71
70
70
69
78
Organisation and management
13. The timetable works efficiently as far as my activities are concerned.
80
80
79
81
80
80
79
83
84
83
84
83
80
81
14. Any changes in the course or teaching have been communicated
effectively.
15. The course is well organised and is running smoothly.
79
79
76
80
78
78
78
76
78
77
80
80
80
77
Learning resources
16. The library resources and services are good enough for my needs.
84
83
85
83
80
82
86
88
88
90
87
84
87
87
17. I have been able to access general IT resources when I needed to.
86
83
86
84
81
83
89
18. I have been able to access specialised equipment, facilities or rooms when
I needed to.
78
76
79
76
75
75
82
Personal development
19. The course has helped me to present myself with confidence.
79
79
79
77
80
78
83
75
76
76
73
77
77
82
20. My communication skills have improved.
81
80
80
79
81
78
85
21. As a result of the course, I feel confident in tackling unfamiliar problems.
80
81
81
79
81
78
83
22. Overall, I am satisfied with the quality of the course.
83
86
84
85
88
87
86
23. I am satisfied with the Students' Union (Association or Guild) at my
institution
Note: Key Information Set questions in italics
62
68
68
63
n/a
n/a
68
The teaching on my course
1. Staff are good at explaining things.
Teaching
Assessment &
feedback
80
Academic
support
75
Organisation &
management
70
Learning
resources
65
Personal
development
60
Overall
satsifaction
2010 2011 2012 2013 2014 2015
Longitudinal Data: UCL NSS Data
Section Averages Overview
Overall Satisfaction
UCL Sector
2010 87
83
2011 88
83
2012 86
85
2013 84
86
2014 86
86
2015 83
86
Overall satisfaction
89
88
87
86
85
84
83
82
81
80
2010
Teaching
UCL
2010 87
2011 87
2012 86
2013 86
2014 86
2015 85
Sector
84
85
86
86
87
87
87.5
87
86.5
86
85.5
85
84.5
84
83.5
83
82.5
2012
UCL
2013
Sector
2014
2015
Teaching satisfaction
2010
Assessment and Feedback
UCL Sector
74
2010 61
66
2011 61
67
72
2012 61
70
70
2013 61
71
68
2014 62
72
66
2015 61
73
64
62
60
58
56
54
2011
2011
2012
UCL
2013
2014
Sector
2015
Assessment and feedback
2010
2011
2012
UCL
2013
2014
Sector
2015
Academic Support
UCL Sector
2010 75
75
2011 76
77
2012 76
79
2013 76
80
2014 77
81
2015 76
82
Academic Support
84
82
80
78
76
74
72
70
2010
Organisation and Management
UCL Sector
2010 80
74
82
2011 80
75
80
2012 81
77
2013 79
78
78
2014 80
79
2015 80
79
76
2011
2012
UCL
2013
2014
Sector
2015
Organisation & Management
74
72
70
2010
Learning Resources
UCL Sector
2010 82
81
2011 80
81
2012 83
82
2013 85
84
2014 83
86
2015 84
86
87
86
85
84
83
82
81
80
79
78
77
2012
UCL
2013
2014
Sector
2015
2013
2014
Sector
2015
Learning resources
2010
Personal Development
2011
2011
2012
UCL
2010
2011
2012
2013
2014
2015
UCL
78
80
77
79
79
79
Sector
79
80
81
82
82
83
84
Personal Development
82
80
78
76
74
2010
2011
2012
UCL
2013
2014
Sector
2015
Faculty and Departmental Level Data using UCL Departmental ID codes
Note: the tables are ranked according to the Overall Satisfaction (OS) score and are based on the internal UCL Departmental ID codes.
Note: Colour scales are based on deviation from the mean with red lowest and green highest
Previous
year OS
UCL Faculty Average – Sector Averages
OS
Medical Sciences
93
90
Laws
88
86
Social & Historical Sciences
87
83
Life Sciences
86
85
MAPS
85
88
Brain Sciences
83
97
Arts & Humanities
Bartlett Faculty of the Built Environment
83
87
80
92
SSEES
80
77
Engineering Sciences
73
84
Institute of Education
71
98
UCL Average
83
86
Sector Average
86
86
Change
T
AF
AS
OM
LR
PD
SU
RR
3
91
54
77
66
87
92
70
60
2
91
70
73
88
89
79
46
68
4
90
64
79
85
79
76
55
72
1
88
57
78
84
86
82
68
70
-3
82
63
76
82
81
75
64
70
-14
87
72
77
87
92
79
63
87
-4
88
66
79
80
84
76
50
82
-12
79
65
80
76
79
84
62
92
3
89
68
77
80
89
76
64
50
-11
71
51
72
74
86
79
66
73
-27
82
69
72
50
93
85
50
72
-3
85
61
76
80
84
79
62
71
0
87
73
82
79
86
83
68
71













UCL Dept ID data is not made public
Note: the Faculty of Population Health Sciences is not represented in the NSS as at present as it has no undergraduate programmes
Key
T = Teaching
AF = Assessment and Feedback
AS = Academic Support
OM = Organisation and Management
RR = Response Rate
LR = Learning Resources
PD = Personal Development
OS = Overall Satisfaction
SU = Student Union
BEAMS
Main NSS Question Groups
OS
Previous Change
year OS
92
-12
100

-7
94

-8
82

-22
Bartlett Faculty of the Built Environment
BSCPM_BEN
BSARC_BEN
BSPLN_BEN
80
93
86
60
Engineering Average
BENGN_ENG
ELECN_ENG
MANSC_ENG
MECHN_ENG
CIVLG_ENG
COMPS_ENG
CENGN_ENG
73
89
79
77
74
66
65
59
82
91
91
92
75
82
80
64
MAPS Average
EARTH_MAP
CHEMS_MAP
STATS_MAP
MATHS_MAP
PHYSA_MAP
NATSC_MAP
85
94
89
85
84
81
75
86
72
91
86
88
88
89
T
AF
AS
OM
LR
PD
SU
RR
79
83
88
66
65
71
61
63
80
88
79
72
76
91
54
84
79
79
76
83
84
94
79
78
62
70
51
64
92
90
90
97







-9
-2
-12
-15
-1
-16
-15
-5
71
91
70
71
76
61
66
62
51
67
60
61
51
31
42
42
72
84
74
77
69
74
65
60
74
83
82
82
66
60
73
73
86
89
89
84
91
78
86
83
79
90
79
77
85
88
66
69
66
72
60
71
64
70
54
70
73
90
65
71
73
79
57
78






-1
22
-2
-1
-4
-7
-14
82
97
82
78
83
79
75
63
77
56
67
65
55
55
76
82
71
80
80
73
68
82
90
74
88
90
83
67
81
87
81
77
85
77
81
75
79
78
71
76
73
71
64
74
71
63
68
57
53
70
78
76
56
61
81
66
SLASH
Main NSS Question Groups
OS
Previous Change
year OS
87
-4
87

13
85

8
N/A
N/A
79

-1
88

-11
87

-12
97

-26
Arts & Humanities Average
SLADE_ART
ENGLS_ART
BASCO_ART**
PHILO_ART
GRKLT_ART
SELCS_ART
EUSPS_ART
83
100
93
86
78
77
75
71
Laws
LAWSD_LAW
88
88
86
86
SHS
ARCLG_SHS
ANTHR_SHS
HARTD_SHS
HISTR_SHS
ECONS_SHS
GEOGR_SHS
87
94
100
91
93
82
61
SSEES
SSEHI_SES
SSEPO_SES
SSEEC_SES
SSELA_SES
80
80
79
77
82
T
AF
AS
OM
LR
PD
SU
RR
88
97
97
80
79
86
91
86
66
91
89
47
48
65
61
59
79
99
94
74
71
82
72
58
80
93
92
72
65
74
82
84
84
92
83
86
90
72
80
87
76
89
86
85
68
60
76
66
50
52
45
50
44
57
65
40
82
92
79
78
64
88
81
93

2
2
91
91
70
70
73
73
88
88
89
89
79
79
46
46
68
68
83
94
92
83
85
88
56






4
0
8
8
8
-6
5
90
96
96
95
96
83
75
64
76
53
69
79
64
44
79
93
85
70
88
76
60
85
94
88
89
87
83
71
79
88
76
79
78
81
73
76
85
79
86
82
69
54
55
60
52
58
44
61
56
72
77
86
56
85
57
68
77
82
81
78
65




3
-2
-2
-1
17
89
98
89
76
94
68
79
62
56
74
77
77
76
80
73
80
82
81
81
75
89
93
92
94
77
76
80
71
76
76
64
64
67
54
71
50
48
56
46
50
Institute of Education
Main NSS Question Groups
IOE
HSS_IOE
OS
71
71
Previous Change
year OS
98
-27
98

-27
T
AF
82
82
AS
69
69
OM
72
72
50
50
LR
PD
93
93
SU
85
85
RR
50
50
72
72
SLMS
Main NSS Question Groups
OS
Previous
year OS
97
100

96

95

Brain Sciences Average
SPEEC_LIF
LINGS_LIF
PSYLA_BRN
83
97
72
81
Life Sciences Average
BIOSC_LIF
PHMCY_LIF
GEENV_LIF**
SMBIO_LIF**
CDBIO_LIF**
NPPHA_LIF**
86
93
73
91
81
96
84
85
92
85
N/A
N/A
N/A
N/A
Medical Sciences Average
UCLMS_MDS
93
93
90
90
** New programme or different ID code from 2014



T
AF
AS
OM
LR
PD
SU
RR
-14
-3
-24
-14
87
97
77
88
72
81
66
69
77
84
73
74
87
90
77
93
92
92
97
87
79
93
70
75
63
61
67
61
87
97
86
79
1
1
-12
N/A
N/A
N/A
N/A
88
95
84
92
82
85
91
57
68
53
60
56
56
48
78
88
76
81
71
76
75
84
90
70
90
79
90
84
86
93
84
87
82
90
82
82
89
81
84
80
71
84
68
77
73
77
64
57
58
70
81
73
70
65
63
68
3
3
91
91
54
54
77
77
66
66
87
87
92
92
70
70
60
60
UCL Departmental ID Codes - Key
BEAMS
BSARC_BEN - Bartlett School of Architecture
BSCPM_BEN - Bartlett School of Construction and Project Management
BSPLN_BEN - Bartlett School of Planning
BENGN_ENG - Biochemical Engineering
CENGN_ENG - Chemical Engineering
CIVLG_ENG - Civil, Environmental & Geomatic Engineering
COMPS_ENG - Computer Science
ELECN_ENG - Electronic & Electrical Engineering
MANSC_ENG - Management Science & Innovation
MECHN_ENG - Mechanical Engineering
MPHYS-ENG - Medical Physics and Bioengineering
SLASH
ENGLS_ART - English
EUSPS_ART - European Social and Politicial Studies (ESPS)
GRKLT_ART - Greek & Latin
PHILO_ART - Philosophy
SLADE_ART - Slade School of Fine Art
SELCS_ART - SELCS
EARTH_MAP - Earth Sciences
CHEMS_MAP - Chemistry
MATHS_MAP - Mathematics
NATSC_MAP - Natural Sciences
PHYSA_MAP - Physics & Astronomy
SCITS_MAP - Science & Technology Studies
STATS_MAP - Statistical Science
ANTHR_SHS - Anthropology
ARCLG_SHS - Archaeology
ECONS_SHS - Economics
GEOGR_SHS - Geography
HARTD_SHS - History of Art
HISTR_SHS - History
LAWSD_LAW- Law
SSEES Codes
SSEEC_SES - BA Economics and Business with East European Studies
SSELA_SES - SSEES BA Languages programmes including BA East European Languages and Culture, BA Russian Studies,
SSEHI_SES - BA History
SSEPO_SES -BA Politics & East European Studies
SLMS
LINGS_BRN- Linguistics (Psychology and Language Sciences)
PSYCH_BRN - Psychology (Psychology and Language Sciences)
SPEEC_BRN - Speech Sciences (Psychology and Language Sciences)
EARIN_BRN - Ear Institute
UCLMS_MDS- Medical School/MBBS
BIOSC_LIF - Biomedical Sciences
CDBIO_LIF - Cell and Developmental Biology
GEENV_LIF - Genetics, Evolution and Environment
NPPHA_LIF - Neuroscience and Pharmacology
SMBIO_LIF - Structural and Molecular Biology
PHMCY_LIF - School of Pharmacy
Subject Level (NSS UCL Subjects - based on JACS* codes) % of students satisfied
Key
T = Teaching
LR = Learning Resources
RR = Response Rate
AF = Assessment and Feedback
PD = Personal Development
AS = Academic Support
OS = Overall Satisfaction
OM = Organisation and Management
SU = Student Union
Note: the tables are ranked according to the Overall Satisfaction (OS) score and are based on the internal UCL Departmental ID codes.
Colour scales are based on deviation from the mean score
BEAMS
Main NSS Question Groups
OS
T
AF
AS
OM
LR
PD
SU
RR
Bartlett Built Environment
Building
Architecture
Planning (Urban, Rural and Regional)
93
86
60
83
88
66
71
61
63
88
79
72
91
54
84
79
76
83
94
79
78
70
51
64
90
90
97
Engineering
Business studies
Electronic and Electrical Engineering
Computer Science
Finance
Civil Engineering
Chemical, Process and Energy Engineering
Mechanical, Production, Manufacturing Eng.
76
79
65
87
66
59
74
69
70
66
78
61
62
76
60
60
42
67
31
42
51
76
74
65
78
74
60
69
80
82
73
82
60
73
66
85
89
86
82
78
83
91
77
79
66
77
88
69
85
70
60
54
81
70
70
64
71
65
57
61
79
78
73
MAPS
Chemistry
Physics and Astronomy
Management studies
Mathematics and Statistics
Geology
89
81
77
83
92
82
79
71
81
96
56
55
61
65
76
71
73
77
79
81
74
83
82
89
88
81
77
84
83
87
78
73
77
74
78
71
57
71
64
73
76
81
71
60
80
SLASH
Main NSS Question Groups
OS
T
AF
AS
OM
LR
PD
SU
RR
Arts and Humanities
Politics
French studies
Classics
Fine Art
German and Scandinavian studies
Iberian studies
English studies
Italian studies
Philosophy
71
86
77
100
70
70
93
78
78
86
97
86
97
95
88
97
99
79
59
60
65
91
67
69
89
64
48
58
80
82
99
73
67
94
75
71
84
90
74
93
81
84
92
88
65
87
79
72
92
70
92
83
86
90
66
80
60
89
79
74
86
78
68
40
66
57
52
62
77
45
67
44
93
85
88
92
68
74
79
72
64
Laws
Law
88
88
91
91
70
70
73
73
88
88
89
89
79
79
46
46
68
68
Social & Historical Sciences
Forensic and Archaeological Science
Politics
Anthropology
Economics
History
Physical Geography and Environmental Science
Human and Social Geography
94
74
100
82
93
71
57
96
87
96
83
96
76
76
76
59
53
64
79
50
42
93
65
85
76
88
75
57
94
83
88
83
87
75
70
88
89
76
81
78
83
68
85
68
79
69
82
66
50
60
51
52
61
44
45
58
77
77
86
57
85
83
64
SSEES
Others in European Languages and Area studies
80
89
68
77
80
89
76
64
50
SLMS
Main NSS Question Groups
OS
T
AF
AS
OM
LR
PD
SU
RR
Brain Sciences
Linguistics
Psychology
Aural and Oral Sciences
72
81
97
77
88
97
66
69
81
73
74
84
77
93
90
97
87
92
70
75
93
67
61
61
86
79
97
Life Sciences
Anatomy, Physiology and Pathology
Biology
Pharmacology, Toxicology and Pharmacy
Molecular Biology, Biophysics and Biochemistry
92
93
73
80
93
95
84
81
57
68
53
57
80
88
76
69
87
90
70
78
88
93
84
83
85
89
81
80
62
77
73
64
73
81
73
68
Medical Sciences
Medicine
93
93
91
91
54
54
77
77
66
66
87
87
92
92
70
70
60
60
*JACS = Joint Academic Coding System as used by HEFCE and UCAS etc
High and Low Scoring Subjects - Overall Satisfaction
High Scoring
Anthropology
Slade School of Fine Art
Speech Sciences
Cell and Developmental Biology
Archaeology
Earth Sciences
Construction and Project Management
English
History
Biomedical Sciences
Medicine
Geology
%
100%
100%
97%
96%
94%
94%
93%
93%
93%
93%
93%
92%
Low Scoring
Chemical Engineering
Planning
Geography
Computer Sciences
Civil Engineering
European Social and Political Sciences
Humanities and Social Sciences (IoE)
Linguistics
Pharmacy
Mechanical Engineering
Note: includes all subject areas above 90% and below 75% Overall Satisfaction
%
59%
60%
61%
65%
66%
71%
71%
72%
73%
74%
NSS Response Rate - UCL and Sector 2010-15
Response rate for 2015 was 71%, equal with the sector average but below 2014
Note: UCL's response rate reduced from 72% to 71% after the addition of the IoE data
Response Rates (%)
Year
UCL Sector
2010
51
64
2011
58
65
2012
64
66
2013
62
69
2014
74
71
2015
71
71
100
90
80
70
60
50
40
30
20
10
0
2010
2011
2012
UCL
2013
Sector
2014
2015