March 2 0 0 3 Vo l . 2 N o . 1 Reflecting the Scholarship of Teaching and Learning at the University of Saskatchewan In This Issue.... University Without Walls: Distance and Distributed Learning Distance Education Makes My Dream a Reality The Loneliness of the Long-Distance Instructor Teaching, Technology and Learning in the Distance Library Mentoring New Faculty at the University of Saskatchewan Good Teaching: Student-Centred/ Technology-Enhanced SPRING into TEACHING INSTITUTE “LEARNING TO BRIDGE THE DISTANCE” Learning to Bridge the Distance . . . . A teacher in Cumberland House, a firefighter in La Ronge, a farmer in Lucky Lake, and a single mother in Saskatoon . . . what do they have in common? They can all take University of Saskatchewan classes without leaving their homes. Microcomputers in Agriculture or Europe from the Renaissance to the Present or Introduction to Native Studies—all in their family room. But if the array of distance courses is wide, these students can often choose from an equally broad range of delivery options, including offcampus face-to-face classes; multi-mode; televised; online; or independent study. It’s a good thing staff at Extension Credit Studies are there to shepherd them along the way and to ensure that their needs are fulfilled: course materials, assignments, and of course exams. Equipped with a computer (very likely), printed course notes (probably), and an indomitable desire to earn a university degree, these students depend on the skill and support of their instructor, but also on a number of U of S experts: instructional designers from the extension division; multi-media and web developers from DMT; the bookstore; and the library. This issue of Bridges focuses on the teachers, students, and academic and administrative staff who are helping to bridge the distance between the campus and the learner. Eileen M. Herteis 1 The Gwenna Moss Teaching & Learning Centre 37 Murray Building • 966-2231 March 2003 Vol. 2 No. 1 The Gwenna Moss Teaching & Learning Centre University of Saskatchewan Room 37 Murray Building 3 Campus Drive Saskatoon, SK S7N 5A4 Phone (306) 966-2231 Fax (306) 966-2242 e-mail : corinne.f@usask.ca Web site : www.usask.ca/tlc DR. WENDY SCHISSEL WOMEN’S AND GENDER STUDIES RECEIVES THE 2003 SYLVIA WALLACE SESSIONAL LECTURER AWARD Bridges is distributed to every teacher at the University of Saskatchewan and to all the Instructional Development Offices in Canada, and some beyond. It is freely available on the world wide web through the TLC web site. Your contributions to Bridges will reach a wide local, national, and international audience. Please consider submitting an article or opinion piece to Bridges. Contact any one of the following people; we’d be delighted to hear from you! Ron Marken TLC Director Phone (306) 966-5532 Ron.Marken@usask.ca Eileen Herteis TLC Programme Director & Bridges Editor Phone (306) 966-2238 Fax (306) 966-2242 eileen.herteis@usask.ca Christine Anderson Obach Programme Coordinator Phone (306) 966-1950 Christine.Anderson@usask.ca Corinne Fasthuber Assistant Phone (306) 966-2231 corinne.f@usask.ca Joel Deshaye Instructional Technology Consultant (306) 966-2245 Wendy Schissel accepting award from Ken Coates, Acting Provost and Vice-President Academic “The best teachers, it seems to me, are those who know that education happens in the exchanges that occur amongst learners, themselves included, teachers who facilitate the exchange of ideas and enthusiasm through their own desire and excitement for life-long learning. From my time in the classroom and from the experiences that my own children have had in classrooms from kindergarten to university, I know how important the teacher is to student engagement and success. One study at an American university revealed that the majority of students chose their majors based on their experiences in their classrooms. Teaching is a social contract. Sometimes, through the years, I have found the responsibility that social contract implies to be intimidating, but always I find it rejuvenating!” Dr. Wendy Schissel To read Wendy’s entire teaching philosophy statement, visit the TLC web site at www.usask.ca/tlc. On page three of this issue of Bridges, we feature Wendy’s article, University Without Walls: Distance and Distributed Learning 2 UNIVERSITY WITHOUT WALLS: DISTANCE AND DISTRIBUTED LEARNING Dr. Wendy Schissel, Women’s and Gender Studies For students taking credit courses at a distance of a few blocks or hundreds of kilometers from the university grounds— about 70% of whom are women—a “university without walls” is essential to present needs and future aspirations. I have taught such students through a variety of means: in face-to-face classes at so-called “off campus” sites, in a multi-mode course, through independent studies, and most recently, online. All distance/distributed education courses are not created equal, something I will comment on below, but if we are to abide by the principles of equity which we hold dear, we must acknowledge that all University of Saskatchewan students are entitled to the same quality of education. ... all University of Saskatchewan students are entitled to the same quality of education. I think distance education students often do not feel affiliation with the university itself, and that that is what makes them unsure about the quality of their courses and about where those courses will take them. The lack of affiliation, as I see it, is built into the structure, not the content of a course or its delivery by a dedicated, learned, and accomplished instructor. I want to share some of my experiences of teaching distance/ need to recognize that those courses for distributed learning courses to illustrate those students fall into a “third shift” of my point. My assessments may or may their day. not be representative of other instructors’ experiences, for I think there Undergraduate distance/distributed is much more that “off campus” education courses are taught instructors can tell us about distance/ predominantly by sessional instructors. distributed learning if given a forum to Some of them drive thousands of do so. kilometers a year to spread the word of education. In my experience as one of I have said above that all distance/ those instructors and as the distributed learning courses are not I have been asked by students in created equal. I rate the face-to-face distance education classes if I think that administrator of such instructors at a small rural college, I cannot think of an courses at any site beyond these they are getting as good an education university walls first on my list of good as they would get within the walls of the instance of lowered expectations or standards just because students were experiences for teacher and student university. My answer is an emphatic yes. In fact, because of class size they not sitting in a classroom in Saskatoon. alike: in them, we do as teachers exactly what we do within the walls of are getting more opportunity to interact Coming at it from the other side, just because the students are somewhere the university. Last on my list is multiwith their instructors and each other, out there does not mean that they are mode courses as they are currently factors which we know contribute to any less capable of doing what we construed. The one I am teaching is by student learning and satisfaction. expect of students in our classrooms far the most frustrating course I have here. And from my experience in Their question, though, tells me ever taught. I marvel at the students’ working with University of something about the perception that patience even while I feel their Saskatchewan coordinators at regional frustrations, too. In fact, this year I lost students have about distance/ colleges and with the staff who facilitate three of five Aboriginal students in a distributed learning that it is important to address. Some departments are very Extension Credit Studies, I am class of ten, a factor which I contribute convinced that it is not their fault that supportive of “off campus” courses, to technological failures. students are asking the question about others not so much so, but I think it fair quality either. So where do student My multi-mode course involves each to say that such courses are rarely the misconceptions and doubts, that do not student getting an independent studies most important items on a list of necessarily match the reality of their course package (in the current situation departmental concerns. Yet those are learning, come from? these are course notes that I did not the very courses that can enable a author), me traveling to each regional single mother living in La Ronge or college site about three times during the Arcola who is employed full or part full-year course, and me communicating time to work towards a degree. We 3 with all the other sites by telephone from wherever I am. As anyone who has known the frustrations of conference calls can attest, teleconferencing is not the most effective way to facilitate learning. We spend a good ten to fifteen minutes of every two-hour class just dealing with technical difficulties. How can students feel that their best interests are being served, that learning is occurring as it should, or that their money is well spent when faced with such difficulties? I am interested in online learning for a more important reason when it comes to equity for students in distance/distributed learning settings. I think the single biggest factor contributing to students’ questions about quality and their feelings of disaffiliation originate in the lack of degree programs offered “off campus.” Site coordinators can put together a standard kind of first two years in many areas of study in Arts and Sciences, but beyond that there is little to offer. I remember being amazed by To my knowledge, there are only three such multihow many students at Prince Albert declared mode courses being offered this year. I hope that themselves to be social work students. It was means they are a dying breed! There is another and because, they told me, the Bachelor of Social Work more reliable way of delivering them: as distributed offered by the University of Regina was the only learning, online courses or some hybrid version degree program they could take there. They used thereof. This year I am doing University of Saskatchewan an introductory Women’s and courses, such as my Women’s Gender Studies course online: and Gender Studies course, as The University of my first, the department’s first, they could to fill out that program. and the first to be offered under I am well aware that this does not Saskatchewan has a the TEL (Technology Enhanced seem like a monumental problem long and proud Learning) initiative for course to resource-wearied departments heritage of providing development. As I have or colleges, or to those who still discovered in doing my believe that a U of S student “extension” courses, homework for online course should have the “campus credit and non-credit, development and delivery, experience,” but from the there is much disagreement perspective of students out there it throughout the about digital delivery and is very important. I have asked province, so new much yet to be known about students in a WGST course at initiatives can only the effectiveness of such Prince Albert how many of them courses and the supposed would be in social work if there extend student equity gender divide within them. I were other options and several in ways that remind us am more troubled by other responded that they would not. concerns of equity and However, given family that our institution is accessibility with regards to responsibilities, financial concerns “the people’s Aboriginal students. BUT I am particularly as tuition fees go up, university.” becoming a convert to the or problems associated with potential of online courses to driving to Saskatoon for courses, deliver material in ways far they have no choice. superior to independent studies The University of Saskatchewan has a long and (correspondence) courses, to offer opportunities for proud heritage of providing “extension” courses, discussion and exchange, to foster improvement in credit and non-credit, throughout the province, so writing, and to create active learners. In fact, this new initiatives can only extend student equity in ways year I have created WebCT sites for all of my other that remind us that our institution is “the people’s courses, too: face-to-face on the main campus, university.” I am cheered by the response of my independent studies, multi-mode: the latter too late to online WGST students who recently came together in be of much help! Saskatoon for a focus group on their course. Asked if It is early in my training and experience of online they thought that they were getting as good an teaching, but I have great hopes that it can supplant education online as they would be getting on the kind of multi-mode course I am teaching now. I campus, they responded with an immediate “Yes! . . . think we will find hybrid courses of all kinds that use Better!” Their rationales made sense to those of us computer-assisted learning in functional and who listened to them, but the most important thing to appropriate ways a new means of keeping critical come out of their comments is the knowledge that pedagogy and active learning at the forefront of they will not be the ones asking that disturbing but what goes on in a class. necessary question about quality of us. 4 DISTANCE EDUCATION MAKES MY DREAM A REALITY By Eileen (Stellick) Zarowny Eileen Zarowny, a Yorkton student in Wendy Schissel’s on-line Women’s and Gender Studies Class, is currently taking six university classes, from three universities, using a variety of distribution methods. When I was 16 years old, I graduated in a small town with 16 other students, and I immediately went to the U of S and took a year of Arts and Science (1974-1975). The experience was overwhelming for me. Many classes had over 300 students in the lecture theatres; it was easy to skip classes and be invisible if I chose to. Education took a backseat in my life. I got a job, got married, ran my own business, had children, but always had thoughts of returning to school in the back of my mind. Afterwards, with young children and living on a farm, the thought of continuing my education seemed just a dream that I would never achieve. I was not too interested in correspondence courses and moving to the city was out of the question. Fast forward . . . to 2001. After moving to Yorkton after my separation, I decided that I needed to upgrade my education and enrolled in the Parkland Community College and 5 graduated from the Teacher Assistant course in June, 2002. Halfway through the course, I discovered that I could take university classes here and get my degree in Social Work. So I took an online Social Work class (U of R); an SCN televised Psychology class; a Social Work face-to-face class (U of R); and two U of S independent studies classes. I am now finishing my third year of university and will have my Bachelor of Social Work by the fall of 2004. As a single parent of three children, I could never have had this opportunity if it were not for distance learning. Distance learning gave me the freedom to attend classes, be a mother and a volunteer, and have a job, (I can be in my pajamas in front of the computer. A definite BONUS !). Face-to-face classes are, I suppose, the ideal, but distance courses can be a fine alternative if the teachers make them personal, incorporate opportunities for feedback, and make sure that assignments are returned before the next one has to be submitted. The televised classes I have taken were very impersonal, dry, and had very little feedback. The professors were not even the ones marking my assignments and exams. I found learning in this type of class difficult. Since the classes are taped, many students fail to attend and it is difficult to get to know many of the students or the professors. The U of S independent classes I took last summer were excellent. The professors were approachable, we had their phone numbers, and we were able to ask questions. The U of S classes gave me enough support that I did not feel isolated in my learning. I would not hesitate to take an independent class from the U of S again. The best distance classes that I have experienced are the on-line classes: they won’t let you fall behind; there are discussions, takes, postings—everyone is required to contribute to the discussions and so students do not feel at all isolated with these classes. It is very helpful to see other students’ remarks and works: one does not usually get a chance to interact like that even in face-to-face classes. Ironically, distance made our classes seem more personal because it allowed more disclosure and intimacy than I have found in a face-to-face class. On-line chat frees the students to disclose something about themselves if they wish. In a lecture theatre of 300—you are just a body, not even a face. People tend to be afraid of the technology at first, but after a month the computer becomes your friend. In our Women’s and Gender Distance Studies class, I learning gave have found the professor very me the approachable freedom to and encouraging. attend classes, She treated us as be a mother equals. We have and a an on-line “chat” every second volunteer, and week at a have a job, specified time. Even though not all students participate, I believe I have learned a great deal from other students in this way. We also have the availability of the course notes. I am a hands-on learner and like to highlight notes and text. In my other on-line classes, I had to print out the whole course myself—I would have gladly paid for the course notes and believe that they should be an option available to students taking on-line classes. It is difficult sitting in front of a screen reading notes for hours at a time. More on-line classes should be made available, and they will eventually become more popular. I am grateful that distance education is possible, and that I have finally taken the steps to get my degree. I believe that I am getting quality education and that I am getting all the support that I need from my teachers, my fellow students, and the university. One more thing: may I take my Masters through distance education? On-line preferably! I want to keep going! THE LONELINESS OF THE LONG-DISTANCE INSTRUCTOR By Paula Jane Remlinger The Waiting Game It’s 4:00 on a Sunday afternoon, and I’m sitting by my phone with a wistful look on my face. In spite of my attempts to make the phone ring by sending telepathic messages to my students, it remains silent. This afternoon is not so unusual from any other Sunday afternoon–as a distance-education instructor, the hours between 3:00 and 6:00 are when students are encouraged to give me a call to discuss questions or concerns, get assistance with assignments or anything else they need. The only problem is...they don’t often call. Who Am I? I’ve been teaching a distance-education class for the Extension Division at the University of Saskatchewan for two terms now. I facilitate both a print version and an on-line version of the same course. Students have the option of deciding which they would prefer. The on-line version covers the same material, but requires students to participate in a weekly on-line forum. My main role as a distance education instructor is to mark the assignments and the final exam, to provide feedback and support to the students, and to clarify or explain course material as needed. Challenges Although some people might joke that this type of distance-education teaching can be the best teaching there is–no lectures to prepare, no students to face–it’s not always that easy. In fact, there are times as an instructor that I find myself craving the typical interaction that comes with teaching a room full of students. As instructors, we often forget that we gain a great deal of motivation and energy from direct exposure to students. When students are working as independent learners or your classroom is a virtual space conducted through email, maintaining the same level of interest and motivation can be difficult–for both students and teachers. It’s also very difficult to gain a clear sense of who the students are. I receive a list of names at the beginning of the course, but I rarely have faces to attach to those names. If I’m lucky, students will introduce themselves by phone or by email and give me some personal information that I can use to begin to form a picture of that person. I usually initiate such contact, but of course, I can’t force students to reply to an email or to answer the phone. Some students simply prefer to be left alone to do their work and I have to respect that as much as I can. Once upon a time, I was a rather hermit-like distance-education student myself and so I try to be available, but not to push interaction on 6 students who clearly prefer minimal contact. communications via email. Technology also enables students to create a virtual community, where typically they would One of the positive aspects of distance be working in isolation. This situation education is that students can work has both advantages and through the materials at their own pace disadvantages depending on a and fit their studies into their busy student’s preferred learning style. Some schedules. Of course, this advantage students love the interaction and gain a also means that students can find tremendous amount from being able to themselves in a situation where four share ideas; others find it to be weeks of the term have passed and they additional work that takes time but may have not yet opened the course not add much to their learning package. Although this may be true of experience. For the students who are in some students in all courses, students print-based courses, many experience a don’t have the constant contact with an strong sense of control over their instructor to remind them of where they learning. They often feel more should be in the course. Often this confident about requesting information situation results in needing to be flexible or about taking assignments in a new with deadlines, which means that my direction. Many students are in a marking schedule has to be flexible as position to apply the course content to well. their work situations and therefore feel that they have a stronger stake in the material. For some students, it also Benefits provides them with the opportunity to There are some wonderful advantages develop a one-on-one relationship with to be gained from distance-education an instructor; as there is the illusion that courses, especially those that each student is the only student in the incorporate technology to connect class, he or she may see this as a students with the instructor and with each other. I’ve taught students from all chance to use the instructor as a mentor or guide. It’s a wonderful position for across Canada and from as far away an instructor to be in when students are as Europe and South America. Other genuinely interested in your students in the class have been able to understanding of and experiences with benefit from the first-hand knowledge the course material. For me, distanceand experience of classmates who are halfway around the world or across the education has added a new dimension to my teaching. It has made me acutely country. There are also the clear aware of the need for clear advantages of almost instantaneous communication with students, whether via the phone, email, or in the development of course materials. Expectations and deadlines are no less important in distance-education courses than in regular courses and it is important to convey these early in the term. At the same time, it’s necessary to be flexible, respect the needs of adult learners, and to be aware of the difficulties some students may experience as independent learners. Just as students are likely to work on the course in short bursts of energy, instructors have to be careful not to “forget” about the course during those weeks when students don’t seem to need any assistance. It’s important to stay current in the area you are teaching and to remain familiar with the course materials, even if it’s a course you’ve taught many times before. Ultimately, the most important thing in any course is to maintain a positive and professional relationship with your students while helping them attain the knowledge and skills that they need to succeed. In a distance-education course, it just might take some students a little longer to reach out for that help. But when they do, I’ll be here waiting by the phone. (Paula Jane teaches TEFL 14 for the Extension Division) What’s the Point by Telfer Academic Integrity Cartoon Contest Caption Winner Melanie Elliot, Extension Division Professor: Your assignment looks like it came from my recycle basket! Student: But I was only trying to be environmentally friendly and save trees! Congratulations Melanie! The TLC will be sending you an environmentally friendly TLC mug. Thanks to everyone who sent in their ideas. 7 TEACHING, TECHNOLOGY AND LEARNING IN THE DISTANCE LIBRARY Kevin Stranack, Off-Campus Library Services Coordinator Technology has changed university teaching dramatically. For many faculty members, this has meant rethinking how they design their courses, including the development of web pages, online discussion boards, web-based instruction, and more. New technologies provide the opportunity to study and conduct research anywhere in the province, the country, or the world. Teaching in the university library has also been changed by technology, and librarians have needed to be equally creative in taking advantage of the many opportunities for enhancing student learning. research, relying instead upon having their topic researched by Library staff, who would search for relevant materials, select the best (in their opinion, not the student’s), and mail them to the student’s home. As with other classes at the university, library instruction is increasingly happening at a distance. While face-toface interaction is still the most common communication method, new technologies are allowing more of our students to learn from any off-campus location. This clearly served the students’ needs for information for their research papers, but it did not fulfill the Library’s mandate of teaching life-long research and information literacy skills. While this can be highly convenient for students in Saskatoon, northern and rural students are most directly affected by these developments. New technologies provide the opportunity to study and conduct research anywhere in the province, the country, or the world. In the past, teaching distributed students the research and information literacy skills they needed to be academically successful was a significant challenge. This primarily took place through one or two face-to-face classroom lectures each year, and telephone support throughout the rest of the term. While this was no doubt valuable for many students, it was not considered sufficient by the Library. Most frustrating was the distance students’ inability to conduct their own The growth of new technologies, however, has provided a new set of tools for creating a more effective learning environment. The most significant development has been the rise of the Internet. Through the web, the Library has been able to make many of its research tools, such as the catalogue and article indexes, available to students anywhere in the world. Many of the Library’s journal subscriptions are also moving to an online format, as are a small, but growing selection of electronic books. The content of these books and journals are available to current University of Saskatchewan students, faculty and staff from any computer with an Internet connection. For instructors, this has meant that course readings and research assignments could be based on resources that are available anywhere, anytime. 8 To ensure students were able to take advantage of the new technology, the Library, working together with the Extension Division and several regional colleges, set up computer labs with high-speed Internet in communities throughout the province, including Prince Albert, La Ronge, Yorkton, Kindersley, North Battleford, and Melfort. These labs were an attempt to bridge the “digital divide” and ensure we were not excluding any of our students. These developments largely solved the problem of allowing students to conduct their own research, but teaching them how to use them effectively and critically remained a problem. In addition to the existing telephone support and in-person teaching sessions, the Library created web-based instructional guides and e-mail assistance. These technologies certainly provided another method of instruction, but they suffered from not being immediate or personal enough to meet the needs of many students. We know that students learn best at the “point of need”, which may or may not coincide with when a librarian is available. We also know that many students benefit from collaborative learning. The need for direct human contact is a significant problem for many distance students, who can feel isolated from their instructors, their co-students, and the Library. Some new teaching technologies under development that will help the Library overcome some of these shortcomings and provide even better service for all of our students (and distributed learners in particular) include live virtual reference, WebCT modules, and interactive video guides. Live virtual reference is a chat-based service which allows students anywhere to interact with a librarian in real-time. In addition to simply chatting, live virtual reference allows both parties to share a browser window as well as the control over the mouse and keyboard. In this way, a student and the librarian can explore information resources together, develop search strategies, and evaluate the results. This can significantly increase the opportunities for learning. Live Virtual Reference can also be used as a virtual classroom, where multiple students are invited to a real-time library skills session, complete with live, interactive demonstrations and discussions. Because it is in real-time, there is again the opportunity for participation, collaboration, questions, and immediate feedback. WebCT is another technological innovation that is becoming an important part of the academic learning environment, with many faculty members developing online content for their courses. The Library is also involved in development of online content, and through funding from the Technology Enhanced Learning (TEL) program, is building library research modules that can either stand alone or (preferably) be directly integrated into a variety of WebCT courses. For example, an online Sociology course could include a library research module that would focus on the best resources for that course, or even guides to researching a particular assignment. Making WebCT modules an effective part of student learning, however, requires collaboration between librarians and faculty. The Library needs to be an active partner in university courses with a research component, ensuring the library skills being taught are immediately useful and relevant to the course objectives and student needs. We know that students are most motivated to learn about research and the Library when they see the direct need, based on their coursework, rather than being based on unrelated examples or quizzes (for no credit). A final innovation currently under development is the creation of interactive tutorials in streaming video, which would add animation and sound to the largely static world of web-based guides. These video guides invite participation, and demonstrate, rather than simply describe, how to use a particular resource, conduct a successful search, or evaluate a particular book, journal article, or web site. If you are currently teaching or developing a web-based course, consider visiting the Library to find out more about making use of these new online learning tools at the University of Saskatchewan. Critical Thinking and the Scholarship of Teaching & Learning Presentations by Visiting Scholar Dr. Craig Nelson, Indiana University, May 1st, 2003 Fostering Critical Thinking Across the Disciplines (9:30 am-12:30 pm) The basic question with critical thinking is: Why is it so difficult for students to acquire? To promote students’ critical thinking, teachers must consider the ways we structure content, the ways we present it—with and without technology—and the ways we structure the social systems that our classrooms inevitably are. How We Defeat Ourselves: Dysfunctional Illusions of Rigor—Some Key Lessons From The Scholarship Of Teaching & Learning (1:45-4:30 pm) From reading the pedagogical literature and watching his own classes, Craig Nelson slowly realized that much of his pedagogy, though standard practice, was having the opposite of its intended effect. Thus began a search for changes that would increase the number of students whose performance earned an A grade in his courses without lowering the expectations. Would Craig’s changes work for you? Craig Nelson has been a Carnegie Scholar since 2000. He was named “Outstanding Research and Doctoral University Professor Of The Year 2000” by the Carnegie Foundation for the Advancement of Teaching and the Council for the Advancement and Support of Education (CASE). Indiana University awarded him its President’s Medal for Excellence (“the highest award given by Indiana University”) in 2001. For complete session details and registration information, visit our web site www.usask.ca/tlc For more information, contact Kevin Stranack at 306-966-6004 or kevin.stranack@usask.ca. Funding for this event has been granted by the Technology-Enhanced Learning Fund. 9 MENTORING NEW FACULTY AT THE UNIVERSITY OF SASKATCHEWAN Eileen M. Herteis, The Gwenna Moss Teaching & Learning Centre Book One of Homer’s Odyssey tells us that, when he went off to fight in the Trojan Wars, Odysseus left a guide and tutor for his son, Telemachus. That guide’s name was Mentor. Why a Mentorship Programme at the U of S? At the University of Saskatchewan, like so many universities, recruitment and retention of new faculty is becoming increasingly important. We must attract and keep the best people, often coming from farther afield, to begin work at the U of S. The University must address not just the career development of these new faculty members, but their sense of belonging, too. Furthermore, as evaluation of teaching by students and by peers is increasing in prominence, it becomes even more crucial that we give our new people the support they need to succeed. The advice of a senior, tenured mentor could help bridge that gap.The literature and reports from other universities suggest the following: New faculty, especially women and minority faculty, often feel isolated and disconnected during the first few years of their work and may leave before receiving tenure. While most are certainly not treated badly, they feel as if they do not belong, and endure a kind of “benign neglect” (Johnsrud, 1994; Luna & Cullen, 1995; University of Wisconsin). While new faculty undoubtedly have the education they need to succeed, they may not have the “institutional smarts” to help them thrive in their new campus home (Kerka, 1998). Relationships on campus tend to be political and institutional rather than personal and developmental (Wunsch, 1994). A mentoring programme can help new faculty to develop social relationships and to access the informal communication channels (University of Texas at Houston). A 1991 study of large universities in the United States found how important social networks are. The study discovered that no more than 10-15% of new faculty are quickly successful; the majority of these are males who know where to seek advice and support and do so. The quickly unsuccessful—mostly minority faculty—were confused about expectations and didn’t know whom or where to ask. Nor were they proactive in building social networks (Boice, 1992). 10 What Does Mentoring Entail? The mentoring relationship is an enduring one. Simply put, new faculty (learning associates) are matched with tenured faculty (mentors) who guide and support them through a variety of means: regular meetings, discussion and feedback (Kerka, 1998). Mentors provide informal, but not casual, support that is outside the normal hierarchical structure of the university. They must be willing to set limits, however, and be prepared to let their associate make his or her own mistakes. There is unanimity in the literature that the mentoring relationship should not be modeled on the graduate student/ supervisor model, which is too constraining and hierarchical. The University of Nebraska at Lincoln guidelines sum up very well the key attributes of mentors: Mentors convey culture, traditions, values, strategies, and non-evaluative support. They are listeners, role models, leaders, sounding boards, advisors and resources. Other definitions for mentor include counsellor and confidant (University of Sussex); coach and protector (University of Texas-Houston); and advocate (University of Oregon). For their part, the associates must be open, willing and prepared to discuss teaching, and willing and prepared to take responsibility for their own mistakes and failures. Proposed process The Teaching & Learning Centre is proposing a mentorship programme that builds on our successful Peer Consultation programme and that focuses on successful teaching. The following proposal is modeled after Dalhousie University’s successful Faculty Mentoring programme (Barton, 2001; Holmes, 2002). • In March, 2003, invitations were sent to potential mentors: tenured professors who are recent teaching award winners, or who have been nominated by their peers, chairs, or deans. • In April, there will be an information session for prospective mentors. • New tenure-track faculty will receive information about mentoring at the TLC’s Fall University Teaching & Learning Institute. • Early in September, the TLC will invite all new tenure-track faculty to attend an information session. • Around the same time, there will be a training session for mentors. • Soon after these two individual meetings, there will be two joint sessions for mentors and associates. The content of these will include case studies of teaching issues to create dialogue and discussion. Associates will then be able to choose their own mentors based on approach. Even though most of the pairs will self-select, individuals may also be matched by the TLC. • Pairings will not be based on discipline. The literature shows no significant impact of gender, race or discipline, except perhaps as they relate to the comfort of the two participants (Boice, 1992). As Kay Herr says, what mentors do is much more important than who they are (1994). • Pairs will establish a written agreement of mutual expectations. There is unanimity in the literature on the importance of this. • Pairs will meet regularly throughout the semester. At the University of Hawaii, for example, all pairs meet each month, and mentors meet together with a programme coordinator monthly, as do all associates (Johnsrud, 1994). • The programme will be reviewed at the end of the first year, using a participant survey. Benefits Mentoring provides an opportunity for experienced faculty to contribute back to teaching and to build alliances with new, junior colleagues. Many of them find this invigorating and a boost to their productivity and enthusiasm. Furthermore, mentoring is valuable and mentors must be valued. Their on-going contribution should be recognized in promotion and merit decisions as service to teaching or to the university. Luna & Cullen (1995), in an influential ASHE-ERIC report on mentoring, say that it benefits the organization, mentor, and associate; it invigorates the “old” teacher and assists the new. mentoring. In Sorcinelli & Austin (eds.) Developing New and Junior Faculty. San Francisco: Jossey-Bass, 51-63. According to the University of Texas at Houston, mentoring reflects an institutional philosophy that new people matter and that the administration— from President to department chair—is concerned with their success; mentoring helps with the retention of faculty; and it can result in increased teaching and research quality and enhanced job satisfaction, especially for women and minorities. Herr, K. (1994). Mentoring faculty at the departmental level. In Wunsch, M. (ed.) Mentoring Revisited: Making an Impact on Individuals and Institutions. San Francisco: Jossey-Bass, 81-91. Finally, it should be emphasized that while mentoring is not a “guaranteed ticket to success” (Johnsrud, 1994) and New faculty, especially women and minority faculty, often feel isolated and disconnected during the first few years of their work and may leave before receiving tenure. While most are certainly not treated badly, they feel as if they do not belong, and endure a kind of “benign neglect” (Johnsrud, 1994; Luna & Cullen, 1995; University of Wisconsin). that ultimately each faculty member is responsible for his or her own career development, the literature and informal discussions with new faculty on this campus suggest that mentoring is an important addition to our programmes that support and encourage new faculty at the University of Saskatchewan. If you are interested in becoming a mentor to new faculty, please contact Eileen at 966-2238 (Eileen.Herteis@usask.ca). References Barton, B. (2001). Mentoring at Dalhousie. Focus on University Teaching & Learning (Vol. 10, No. 4). Office of Instructional Development & Technology: Dalhousie University. Boice, R. (1992). Lessons learned about 11 Holmes, S. (2002). The matchmakers’ tale: Three years of mentoring at Dalhousie University. The 23rd Annual Conference of the Society for Teaching and Learning in Higher Education, McMaster University, Hamilton, ON. Johnsrud, L. (1994). Enabling the success of junior women faculty through mentoring. In Wunsch, M. (ed.) Mentoring Revisited: Making an Impact on Individuals and Institutions. San Francisco: Jossey-Bass, 5365. Kerka, S. (1998). New Perspectives on Mentoring. ERIC Digest (ED418249). Luna, G. & Cullen, D. (1995). Empowering the Faculty: Mentoring Redirected and Renewed. ERIC Digest (ED399888): Based on a full-length report in the ASHE-ERIC Higher Education Report Series 95-3. University of Nebraska at Lincoln. Expectations of a Mentor. http:// extension.unl.edu/humanres/ mentorexp.html University of Oregon. The Mentor Profile. http://www.uoregon.edu/~lbiggs/ menpro.html University of Sussex. Guidance on Mentoring.http://www.susx.ac.uk/Units/ staffing/staffdev/policies/mentor.html University of Texas-Houston Health Science Center. Report of the Task Force on Mentoring, July 29, 1997. http://www.uth.tmc.edu/ut_general/ admin_fin/planning/development/mentor/ mentrpt.html University of Wisconsin-Madison. Women Faculty and Staff Issues. http:// www.wisc.edu/provost/women/what.edu Wunsch, M. (1994). Developing mentoring programs: Major themes and issues. In Wunsch, M. (ed.) Mentoring Revisited: Making an Impact on Individuals and Institutions. San Francisco: Jossey-Bass, 2735. POINT OF VIEW Good Teaching: Student-Centred/Technology-Enhanced Margareth Peterson, Extension Division In August 2002 issue of Bridges (“Limits on Infinity: The Internet and Distance Learning”), Joel Deshaye questioned whether the Internet met the needs of teaching. In this article, he quoted Hubert Dreyfus, who writes, “it may mean that distance teaching not only may produce poorer learning opportunities, but it may produce poorer teachers” (Dreyfus, 2001, p. 58). The use of technology in education is here to stay. And, despite the fact that distance education has been viewed as a poor substitute for “real education,” distance education, (and, therefore, distance teaching) is here to stay. In fact, the advent of a variety of learning technologies has made distance learning a more visible and viable option in the field of higher education. But, these new technologies no more determine the kind and quality of learning than does the chalkboard: … technology is not nearly as important as other factors, such as learning tasks, learner characteristics, student motivation, and the instructor. The irony is that the bulk of the research on technology ends up addressing an activity that is fundamental to the academy, namely pedagogy—the art of teaching…. Any discussion about enhancing the teaching-learning process through technology also has the beneficial effect of improving how students are taught on campus (Phipps and Merisotis, 1999, p. 8). Whether distance learning is as effective as face-to-face opportunities will not be debated here. That debate takes place elsewhere. What seems to come out of these debates is that technology is not the important factor. Rather, how we use the technology to In distance education, the key question becomes “how does one use technology effectively to create a good learning experience?” support teaching and learning is what’s most important. Phipps and Merisotis suggest that the technology debate has caused us to consider an even more important question: “What is the best way to teach students?” (p. 8). In distance education, the key question becomes how does one use technology effectively to create a good learning experience. Bates (1995) argues that “…a good understanding of what is required to teach a particular subject needs to be combined with good knowledge of the pedagogic strengths and weaknesses of different media” (p. 8). Using technology to recreate the lecture-based classroom does not take advantage of the pedagogic strengths of the media available to us through the Internet. Bates (1995), again provides some wisdom: Technology does provide an opportunity to teach differently, in a way that can meet the fundamental needs of a new and rapidly changing society…. This, however requires new approaches to teaching and learning that exploit the unique features of different technologies in order to meet the widely different needs of many types of learners (p. 17). Bate’s call for new approaches to teaching and learning parallels another growing body of research: research on cognition and learning that challenges traditional ways of teaching. The current constructivist approach holds 12 that students must be active participants in the learning process; they must interact with one another, their instructor, and their environment to create knowledge and meaning. That is, learning is “a dynamic process—an interchange that involves teacher and students as co-inquirers” (Meyers & Jones, 1993, p. 5). It follows from this that good teaching is no longer simply a transmission of knowledge. Rather, good teaching promotes communal dialogue and active learning on the part of the student (Meyers & Jones, 1993). The Computer Mediated Conferencing (CMC) tools that are part of the Internet are tools that, when used appropriately, facilitate dialogue among students and between students and instructor. There is a growing body of literature describing ways in which this tool is being used for collaborative learning, and indeed, to facilitate many other active learning strategies. Harasim et al (1997) argue that CMC requires and supports active learning of all participants and the quality of participation is improved because users have more time to reflect before responding. It is this technology that will transform the world of distance education from a print-based model to a very interactive model of education. Dreyfus’s observations as quoted by Mr. Deshaye that online courses may produce both poorer students and teachers may be true if your idea of online teaching is to recreate the transmission model of classroom teaching. But if we consider a model of teaching and learning that is student centred, a model that recognizes that students learn by critically analyzing, discussing, and using content in meaningful ways, we may find that online courses will improve both teaching and learning! May our focus be the student. If our teaching is student-centered, then we will find ways to use technology to facilitate learning rather than to recreate the traditional classroom. References: Bates, A.W. (1995) Technology, Open Learning and Distance Education, London: Routledge. Dreyfus, Hubert L. (2001). On the Internet. London: Routledge. Meyers, C. & Jones, T.B., (1993). Promoting Active Learning. San Francisco, Jossey-Bass Publishers. Phipps, R. & Merisotis, J. (1999). “What’s the Difference? A Review of Contemporary Research on the Effectiveness of distance Learning in Higher Education.” Washington, D.C. The Institute for Higher Education Policy. Retrieved March 09, 2003 from http://www.ihep.com/ Publications.php?parm=Pubs/ PubLookup.php. We thank Margareth for her comments and encourage other readers’ points of view. See page 2 for more information about contacting us. HUNTING FOR RESOURCES Looking for summer reading? The Teaching and Learning Centre has just acquired some new books in its resource room. Jude Carroll (2002). A Handbook for Deterring Plagiarism in Higher Education This comprehensive British book is filled with information and advice on course design, assignments, policies, and prevention. Christine Stanley and Erin Porter (2002). Engaging Large Classes This excellent resource combines key concepts in teaching large classes with 17 essays describing strategies and techniques that have worked in disciplines such as agriculture, law, business, math, and engineering. Have you checked our online journals lately? The TLC subscribes to five excellent journals on teaching and learning are available free of charge online from the TLC web site: www.usask.ca/tlc/resources.html: The National Teaching and Learning Forum, The Journal on Excellence in College Teaching, The Journal of Academic Leadership, INVENTIO, The Successful Professor. These influential journals are also excellent places to publish your own articles about teaching and learning. They have a wide, international audience. So bookmark www.usask.ca/tlc/resources.html for easy access to splendid resources on the scholarship of teaching and learning. New in our reference section: Tom Pocklington and Allan Tupper. (2002). No Place to Learn: Why Universities Aren’t Working Martin Finkelstein, Carol Francis, et al. (2000). Dollars, Distance, and Online Education: The New Economics of College Teaching and Learning Mary Huber and Sherwyn Morreale, eds. (2002). Disciplinary Styles in the Scholarship of Teaching and Learning Second Annual Bright Ideas Showcase — Thursday, May 8, 2003, 2-4 pm University of Saskatchewan teachers are resourceful and creative, but much too modest. The Gwenna Moss Teaching & Learning Centre is planning another Showcase of the bright ideas that are illuminating complex concepts and encouraging student learning across campus. • Some teachers have invented crossword puzzles • Others dress up and role play • Still others use music, art, building blocks, and real artifacts to enliven their classes Submit your bright idea! Just send Eileen a brief description (four or five sentences) of your bright idea, how you use it in class, and how students have responded. Presentation length: 15-20 minutes. Submission deadline: April 7th, 2003. We plan to have a lively, fast-paced Showcase as part of our first Spring Teaching Institute. For more details, call Eileen at 966-2238 or visit the TLC web site for updates and information as our planning progresses http://www.usask.ca/tlc 13 Teaching & Learning — Research and Scholarship: A Symposium on Teaching with Technology May 12 -14, 2003 Instructional Technology Training Event May 26 - 27, 2003 at the University of Saskatchewan KeynoteSpeakers: Arshad Ahmad, Concordia University “Reflections on Promoting a Student-Centered Learning Environment” Dawn Howard Rose, Collaboration for Online Higher Education and Research (COHERE) “Integrating e-Learning Research into the Research Culture of the University” How has Technology Enhanced Learning (TEL) impacted on teaching and research? How are teachers integrating technology into their teaching and scholarship? Once integrated, how is it rewarded in promotion, tenure, and merit decisions? Where does technology fit into the Teacher-Scholar model? Participants will also explore and share best practices in teaching with technology. The Symposium will showcase several TEL courses. Some of the other presentations include • Action Research for Techology Enhanced Learning (ARTEL) • “Both Sides Now”: A Discussion of the Gains and Losses Inherent in the Integration of Technology into the Classroom • Do dinosaurs use chalk? A discussion on the impacts of TEL on promotion and tenure decisions in institutions of higher learning. • Learner-centered Instructional Design and Development: Two Examples of Success • Facilitating Online Interaction with and among Students • Smart Ideas in the Classroom • Bibliography and Research Techniques in the Context of ComputerEnhanced Teaching and Learning: The Pearls and Perils of Technology May 14th will focus on and showcase the progress being made and the work being done in several innovative TEL research projects. May 26 - 27 Instructional Technology Training Event will offer novice and advanced instruction in Dreamweaver and WebCT. The program will also showcase effective use of multimedia in teaching and learning on the web including use of: digital photography, Flash, DVD and streaming video. All members of the University of Saskatchewan and University Regina communities, including graduate and undergraduate students, are invited to attend. We also welcome participation from SIAST, regional colleges and the Aboriginal Colleges. Brochures and registration information will be distributed in early April. Registration will be on-line early April at www.usask.ca/tlc. This event is funded through the Technology Enhanced Learning Fund (TEL). 14 Special Event The Impact of e-learning on Universities with David Kirby University of Manitoba April 23, 2003 1:30 - 3:30 pm Room 146 Kirk Hall The emergence of e-learning is one of the major factors currently contributing to the uncertainty facing Canadian institutions. This presentation will sketch the impact of elearning on institutions from the perspective of the organization as a whole, faculty members, students and community. It will identify where and how we can anticipate change and ask whether we can be pro active in helping the institution adapt in a constructive manner. This workshop is being planned through the Instructional Design Group, Extension Division. For more informtion please call Kathleen Matheos at 966-5297. SPRING INTO TEACHING INSTITUTE, MAY 5-9 1. What is Good Teaching Anyway? Eileen M. Herteis, Gwenna Moss Teaching & Learning Centre Mon., May 5th, 9:30 – 11:30 am If you were giving someone the recipe for good teaching, what would be the ingredients . . . Preparation, classroom management, instructional activities, and a pinch of panache? This lively, interactive session will examine the component parts of good teaching and provide plenty of opportunities for discussion and comparison. 2. The Ethics of Teacher-Student Relationships Co-Presenters: Gordon Barnhart, University Secretary Carole Pond, Coordinator of Discrimination & Harassment Prevention Services Mon., May 5th, 1:30 – 3:30 pm Even the perception of unethical behaviour can compromise teacherstudent relationships, diminish trust, and impact on student learning. This informative session will examine the rights, responsibilities, and obligations of the teacher, student, and institution. You will explore questions like • What expectations exist with respect to appropriate teacher-student relationships at the University of Saskatchewan? • What can go wrong, intentionally or unintentionally? • How should teachers or students respond to behaviour or comments that are sexually, racially, or politically inappropriate? • What are the consequences of inappropriate behaviour or comments? • How can teachers create an environment that encourages ethical, professional, courteous behaviour inside and outside the classroom? 3. How Are Your Questioning and Responding Skills? Dr. Edwin G. Ralph College of Education Tues., May 6th, 9:30 – 11:30 am Attendees will assess their own oralquestioning and responding skills in their teaching, by comparing their current performance in these areas with recognized standards for proficiency derived from the educational literature. Participants will be invited to share techniques they have found successful. Then, ways of enhancing one’s instructional questioning/responding will be summarized. benefits and challenges of using humour as a teaching tool. A number of techniques will be discussed with examples of how and where to incorporate humour into your materials, such as course outlines, handouts, homework problems and exams. The presenter will draw on personal experience as well as insights gained from two workshops attended at the Society for Teaching & Learning in Higher Education Conference. 5. Keeping Balance Maureen Reed (Geography); Trever Crowe (Engineering); and Lynn Corbett (Counselling Special event: Services) Roundtable: Orientation for Wed., May 7th, 9:30 – 11:30 am Future Assessors of Prior Faculty run a gauntlet of competing Experiential Learning responsibilities, personal and Facilitator: Dr. Angie Wong, professional: establishing themselves at (Extension Division) Chair, PLAR the institution; getting research funding; Working Group publishing articles; preparing and Tuesday, May 6, 12 noon- 1pm teaching new classes; supervising This session is intended to orient future graduate students; serving on college or faculty assessors to the U of S university committees. How to keep Challenge for Credit Policy and provide balance in the face of these demands? opportunities for discussion about the recommended administrative process. 6. Concept Maps You will receive a kit that includes Marcel D’Eon, College of information about roles and Medicine responsibilities, administrative forms, Wed., May 7th, 1:30 - 3:30 pm profiles of potential applicants and their Most of us have the stated objectives of hopes of how PLAR (prior learning helping our students to understand the assessment and recognition) can benefit concepts that we are teaching. We are them, as well as suggested references not satisfied when students can just for further self-directed exploration of recite definitions and remember relevant topics. information. Several approaches to ASPA and SEDS staff who advise U of S teaching and learning can help students students are warmly encouraged to to learn with understanding. One of attend this session Bring a bag lunch. those is Concept Maps. If you attend Complimentary coffee, juice and this workshop you can expect to be cookies will be provided. able to (1) describe concept maps, (2) explain their advantages and 4. Teaching with Humour disadvantages and why we might use Tammi Feltham, College of them, and (3) identify ways in which Commerce they can be used in your courses and Tues. May 6th, 1:30 – 3:30 pm lectures. As well, you will make plans to The purpose of this workshop is to use this strategy as part of your introduce participants to the potential teaching. 15 7. Assessment and Grading of Student Performance Don Saklofske and Ivan Kelly Educational Psychology, College of Education Thurs., May 8th, 9:30 – 11:30 am There are multiple ways for instructors to assess their students work. This workshop will highlight the general guidelines for test development and will discuss how to determine what type of assessment will best determine student learning. 8. Second Annual Bright Ideas Showcase Thurs., May 8th, 2:00 – 4:00 pm University of Saskatchewan teachers are resourceful and creative, but much too modest. The Gwenna Moss Teaching & Learning Centre is planning another Showcase of the bright ideas that are illuminating complex concepts and encouraging student learning across campus. •Some teachers have invented crossword puzzles •Others dress up and role play •Still others use music, art, building blocks, and real artifacts to enliven their classes. Proposals are still being accepted. Watch our web site for updates on what the presentations will be. 9. Student Self-Evaluation: What Makes It Work? Meg Smart, Western College of Veterinary Medicine Friday, May 9th, 9:30 – 11:30 am The objectives of this workshop are to critic the value of student self evaluation as part of the marking process and to develop a template for student selfevaluation which can be used across the disciplines and under different classroom settings. Exams and assignments are designed to provide a year-end mark that is a measure of the student’s knowledge and performance within a course. During a practicum, the student’s performance and knowledge is evaluated by their instructor(s). The student’s role is to regurgitate and instructor’s role is to feed and evaluate. Photo Credit Ginny Cherepacha Since 1993, I have taught a small animal clinical nutrition elective to our final year students. In 1994, I relinquished the role as an evaluator to the students and took on the role as a facilitator providing them with resource materials and the tools to solve nutritional problems. The students at the start of the elective set out their personal goals and at the end of the elective they evaluate their performance in reaching these goals. Not only do they assign themselves a numerical grade but they also evaluate their learning experiences within the elective. Please don’t be a session “no-show”! Our sessions have limited registration and there are frequently waiting lists. If you cannot make it to a workshop, contact the Centre immediately to ensure that someone else can participate. Phone 966-2231 Fax 966-2242 Email: corinne.f@usask.ca This courtesy will ensure that we do not incur costs for refreshments or materials for people who do not show up, that presenters are not dissapointed by the lower-thananticipated attendance; and that we can open up reserved spots quickly to other interested participants. Thank you. REGISTRATION FORM Name: ____________________________________________________________ Department: ________________________________________________________ On Campus Address: ________________________________________________ __________________________________________________________________ Phone: ____________________________________________________________ E-mail: _____________________________________________________________ ❐ Faculty ❐ Sessional lecturer ❐ Graduate Student ❐ Librarian ❐ Extension Specialist ❐ ASPA ❐ CUPE ❐ Other ❐ What is Good Teaching Anyway? — May 5, 9:30 – 11:30 am ❐ 2. The Ethics of Teacher-Student Relationships — May 5, 1:30 – 3:30 pm ❐ 3. How Are Your Questioning and Responding Skills? — May 6th, 9:30 – 11:30 am ❐ Special event: Roundtable: Orientation for Future Assessors of Prior Experiential Learning — May 6, 12 noon- 1pm ❐ 4. Teaching with Humour — May 6th, 1:30 – 3:30 pm ❐ 5. Keeping Balance — May 7th, 9:30 – 11:30 am Register on-line at www.usask.ca/tlc or mail form to: The Gwenna Moss Teaching & Learning Centre, University of Saskatchewan Room 37 Murray Building, 3 Campus Drive Saskatoon, SK S7N 5A4 Phone (306) 966-2231 Fax (306) 966-2242 e-mail : corinne.f@usask.ca 16 ❐ 6. Concept Maps — May 7th, 1:30 - 3:30 pm ❐ 7. Assessment and Grading of Student Performance — May 8th, 9:30 – 11:30 am ❐ 8. Second Annual Bright Ideas Showcase — May 8th, 2:00 – 4:00 pm ❐ 9. Student Self-Evaluation: What Makes It Work? — May 9 , 9:30 – 11:30 am th Printing Services • 966-6639 University of Saskatchewan • CUPE 1975