Client Expectations Agreement
Client Agreement
Organization Name
The organization agrees to commit the required time, personnel and resources to achieve the
agreed upon outcomes of the Coaching Plan that will be developed between organization staff and
the QENO coach. If, at any time during the coaching assignment, the organization is not committing
the required time, personnel and resources to achieve the outcomes, the assignment and granted
coaching hours may be terminated by the QENO Director.
The organization also agrees to be open and honest in communication with the QENO coach, to
provide requested documents in a timely manner and to report on the progress on achievement of
goals. If, at any time during the coaching assignment, the QENO coach feels the organization is not
being open and honest in communication, the assignment and granted coaching hours may be
terminated by the QENO Director.
The organization understands that the confidential nature of information shared with the QENO
Coach will be respected. However, it is also understood that QENO will receive a summary report
from the QENO Coach on the execution of the coaching plan.
To ensure optimal success with the coaching assignment, the Board of Directors and Executive
Director must both agree to the coaching. This will increase the likelihood that goals are met and
improve coaching efficiency and effectiveness.
Executive Director Name
Board Chair/President Name
Executive Director Signature
Board Chair/President Signature
Date
Date