HEALTHCARE MANAGEMENT SYSTEM
FUNCTIONALITY
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Clinic Capacity Management
Occupational Healthcare
Primary Healthcare
Incident Management - Injury on Duty
Managed Diseases
Chronic Disease Management
BENEFITS
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Electronic patient record
Integrated patient information
o Occupational health
o Primary health
o Incidents
o Disease management
o Chronic management
Interfaces to medical equipment
Interfaces to pathologists
Interfaces to Pharmacy Systems
Electronic people identification – biometrics
Interfaces to HR and Time Attendance / Access control Systems
Compliance to Statutory requirements and legislation
Health Reporting
Health Statistics
Disease program management
WHO CAN USE THE PRODUCT
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Occupational Healthcare service providers
Industries with statutory requirements for Occupational Health Management
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o Mining,
o Construction
o Petro-chemical
o Agriculture
o Manufacturing
Occupational Healthcare Clinics
Primary Healthcare Clinics
HIV programs
TB programs
QMED CUSTOMERS
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Service Providers
o PrimeCure
o Platinum Health
o Life Occupational Health
o OCSA
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Industry
o Anglo American Platinum
o Vodacom South Africa
o Glencore Merafe
o Assmang Mine
o Two Rivers Mine
o Group 5
o Aquarius Platinum Limited
o Northam Platinum
o Royal Bafokeng Platinum Mine
o Lanxess
o Anooraq Resources
Currently 250 000 patient records hosted on Qmed
QMED PRICING MODEL
The software price is based on a fee per patient per month. No Initial software license costs are
applicable.
The pricing model works on a sliding scale of the more patients that are administered on the system the
lower the per patient fee per month becomes.
The software license fees are included in the per patient fee per month.
QMED SYSTEM SUPPORT MODELS
Option 1 – Defined Service level agreement support
A defined service level agreement is compiled between Qmuzik and the customer. The service
agreement contains the support components required and committed support turn-around-times.
Support calls are logged at the Qmuzik Help desk and serviced according to the service level agreement
support times. Support Calls are prioritized based on the effect on the business process.
The customer pays a monthly fixed priced according to the Service level agreement.
Option 2 – Service agreement retainer support
A defined service agreement is compiled between Qmuzik and the customer. The service agreement
contains the support components required. Calls are logged at the Qmuzik Help Desk and serviced as
agreed between the customer and Qmuzik at the time of receiving the call. Support Calls are prioritized
based on the effect on the business process.
The customer pay a fixed retainer amount and support hours are offset against the retainer amount.
Option 3 – Ad hoc support agreement
This support component contains no defined service agreement. Calls are logged at the Qmuzik Help
Desk and support calls serviced based on priority of the support and availability of Qmuzik support staff.
The customer pays for actual support hours consumed.