JOB DESCRIPTION TITLE: Senior Medical Assistant POSITION INFORMATION: Performs routine patient care functions such as physician assistance, patient placement, testing, information gathering, nursing duties, chaperoning, supply maintenance, scheduling, conflict resolution, and personnel supervision. REPRESENTATIVE DUTIES: 1. Physician Assistance. Assists physician or other medical personnel in the examination process as required or necessary. 2. Patient Placement. Places patients in exam rooms. Drapes and positions patients for appropriate exams or procedures. Assists in restraining or controlling patients (infants, children, geriatrics, etc.). 3. Test Performance. Performs simple tests on patients such as audiograms, vision, spirometer, EKG, rapid strep, urinalysis, and urine pregnancy tests. Assists with cardiovascular stress tests, fetal non-stress tests, and OB ultrasounds. 4. Information Gathering. Obtains and records vital signs including body temperature, height, weight, and blood pressure. Takes and documents complaints and patient histories including allergies, immunization histories, etc. Maintains patient confidentiality. Receives and returns telephone calls from or to patients, pharmacies, etc. Obtains authorizations and referrals. 5. Nursing. Performs various nursing duties such as suture removal, casting and steristrip applications, administration of injections, venipunctures, breathing treatments, ultrasound therapy, and hydroculator therapy. Assists with both surgical and non-surgical procedures. 6. Chaperoning. Chaperones examinations and patients. 7. Supply Maintenance. Responsible for stocking exam rooms, taking inventory, ordering supplies, and sterilizing instruments and/or equipment. 8. Scheduling. Makes scheduling arrangements with other healthcare professionals and facilities. 9. Conflict Resolution. Acts as a lead employee to resolve problems or conflicts such as work performance, training, patient care issues, etc. 10. Supervision. Directs, instructs, and reviews work of other medical assistants within the department. 11. As Needed. Performs various duties as needed to successfully fulfill the function of the position. REQUIREMENTS: Education: High School diploma or GED Experience: 24 months experience in Patient Care with Medical Assistant or Nursing Assistant certification, or 36 months in Patient Care. Certifications/ Licenses: Certified as a Medical Assistant or Nursing Assistant, and have CPR certification Equivalent/ Substitution: Will accept an equivalent amount of training and experience Preferred: KNOWLEDGE/ SKILLS/ ABILITIES/ AND OTHER CHARACTERISTICS: 1. 2. Ability to interact professionally with healthcare practitioners and patients Knowledge of basic medical terminology Job Code: 3509 EEO Category: 5D Reviewed: RGC 07.01.04