Volume 2 An International Forum for Innovative Teaching CONTENTS 1 Commentary Donn Dupree 3 Using Special Teams for Teaching and Not Team Teaching, Part 2 Roger D. Lee, Ph.D. 6 Learning By Teaching Leah Savion, Ph.D. 7 Putting Popular Culture to Critical Use Alfred G. Mueller II, Ph.D. 9 Managing Student Interaction in Cooperative Work Groups Cynthia A. Irizarry, Ph.D. 11 Meet the Authors • • • • • • • • • • • C O M M E N T A R • Issue 4 • November 2 0 0 3 Y Teaching in the Middle East: Some Observations Donn Dupree English Lecturer Petroleum Institute United Arab Emerites donnbuxton@yahoo.com The following commentary is the Editor’s interview with Donn Dupree in summer 2003. Editor: Donn,what do you teach? For whom? Donn: For the past two years I have been teaching English as a foreign language and freshman English at the Petroleum Institute in Abu Dhabi, United Arab Emirates. The Institute will eventually offer baccalaureate and graduate degrees in engineering and applied science that support the petroleum industry in the UAE. Editor: What is the profile of your students? Donn: Our students are all male Emirates who have just graduated from high schools throughout the country. Most enter the Foundation program, a bridge between high school and college consisting of classes in English, science, math, English, and computing, all, of course, in the English language. I teach either Foundation English or freshman composition. Editor: How do your students perceive you as an American? Donn: As an American, I feel very little tension with my students or with anyone here for that matter. My students see me as a professor who can ultimately determine whether they succeed or fail. Of course, what goes on in their heads and among their peers may be a completely different story, but our students receive stipends while attending school, and I’m sure most would want to keep a good thing going. Editor: How is the educational system there different from the one in the United States. If so, how have you adjusted your teaching to account for the differences? Donn: From what I can gather, rote memorization and repetition are still emphasized and the classrooms are teacher centered. Many students find themselves most comfortable doing mechanhanical exercises from their language textbooks, copying from the board, or doing other very controlled learning activities. I also found that they actually enjoy memorizing and performing dialogues in front of the class. Our job, however, is to train them to do more than parrot back to us what we give them. We have to train them to be independent learners who can go out and get information, synthesize and organize it, and present it to us orally or in writing. Of course, to do this they have to develop their reading skills, which one of their biggest challenges. Many don’t read that much in their own language, so we have to develop their reading habits. Editor: Describe any unusual experiences you have had as an American teaching Islamic students in the Middle east? Donn: I can’t say I’ve had any unusual experences teaching here. Some of my colleagues who have taught in all girls schools in the Emirates have had a few. One of the British instructors mentioned that several years ago at the end of continued on pg. 2.......... Teaching in the Middle East continued from pg. 1.......... The Successful Professor™ (ISSΝ 03087) is published 4 times a year by Simek Publishing LLC PO Box 1606 Millersville, MD 21108 See our website at www.thesuccessfulprofessor.com for Subscription Rates, Disclaimer, and Copyright Notice. Stanley J. Kajs, Ph.D. Editor/Publisher Contact us at editor@thesuccessfulprofessor.com • • • • • • • • • • • • Would you like to share your teaching successes with your colleagues from other colleges and universities? If so, then submit an article describing your most effective teaching strategy or technique to The Successful Professor™. Visit our website to view the Guidelines for Articles. www.thesuccessfulprofessor.com We welcome articles from all disciplines at any time. The Successful Professor™ one of the semesters one of the girls in his class came up to thank him for the course; but before she extended her hand for a handshake, she not only put on a pair of gloves but also reached into her bag to take out a shawl to wrap around the glove to avoid any possibility of touching the man. Another colleague mentioned that several of the students brought their maids with them to their classes. Editor: Tell us some of the specific challenges you have faced teaching English as a Second Language in the Middle East to your students living there as opposed to your international students living in the U.S? Donn: The biggest challenge is to give them as many opportunities as possible to use the English language in the classroom. All of our students speak Arabic as a first language, and it is unrealistic to expect them to use English when communicating with their peers outside class. Even in class English often gives way to Arabic within a few minutes, so there has to be strict control. We do, however, give oral tests and require the students do presentations; so they know that they will ultimately have to perform. They also know that just about everything they do—reading, writing, and listening— is geared toward their college career as they advance to freshman and upper division classes and ultimately toward their career with Abu Dhabi National Oil Company, the company that sponsors the Institute. In the States my ESL classes included students from a variety of countries who were forced to use English to communicate both in and out of class, so there was no problem motivating them to use the language. In addition, we were able to make use of a wider variety of materials,many of which incorporated popular culture and contemporary political and social issues. In this more culturally sensitive environment, we are restricted in what materials we can choose. We also feel the need to give the students exactly what they need as future engineers. A listening exercise with a setting at VOLUME 2 • ISSUE 4 an opera house just wouldn’t be appropriate. Even topics that we would normally feel comfortable with like “family members” can pose problems. It’s a private matter. Students would never bring pictures of their parents and siblings to class. It just isn’t done. Editor: Do people you meet, including your students, assume that you are the spokesperson of the American government’s policies or the bearer of American culture? Donn: If they do, they certainly don’t let on. In our institute the discussion of religion and politics is highly discouraged, so it is difficult to know what is going on in the students’ minds. Outside the classroom we are surrounded by Pakistanis, Palestinians, Jordanians, Syrians, Indians, Philippinos, and Europeans who mostly see us as we see them, that is, as expats who have found financial advantages in working overseas and who prefer to enjoy those advantages as long as they last. Many may feel that we speak for our government, but they don’t seem that concerned. They have a more important priority, which is to make enough money to send money home to their families. Why get political when it can lead to conflict and possible deportation? Moreover, many see enough media coverage on CNN and the BBC to know that not all Americans agree with governmental policies. Editor: What are your students’ perception of the U.S. and specific features of American culture? Which ones are most attractive and most repellent to them? continued on pg. 3.......... 2 Teaching in the Middle East continued from pg. 2.......... Donn: Many of our students really do want to visit the States and some already have. They are exposed to a good amount of popular music, which leads to a lot of curiosity. Most know who Madonna and Britney are. They frequent the cinemas here which show the latest American films, so they all know a lot of the major stars and have some notion of what it might be like in the States. They also frequent restaurants like Friday’s, Chili’s, Fuddruckers, Burger King, KFC, and other chains, so there’s no doubt that there is a lot of American culture they enjoy. The intermingling of unmarried men and women in public, however, is something I’ve rarely observed, at least with the locals; and affection between a man and woman in public can land a couple in jail regardless of where they are from or what their marital status is. Apparently, religious law forbids it just as it forbids the eating of pork. Public intermingling of local unmarried men and women here is more frowned upon than just about anything else. This does not mean we don’t see it with other nationalities, though. My son and his friends, both boys and girls, go to the movies or restaurants together, but it’s a group activity. I have never seen any of my students or any other young unmarried Emirates escorting a girl around. Editor: What cultural features do you feel comfortable sharing with your students and other people you encounter? Which ones do you find essential to share as part of their learning the English language? Donn: We all share sports. During Ramadan we play sports—such as basketball, soccer, and rugby—and have rowing contests. At the Institute we often have dinners with the students which include The Successful Professor™ lamb and rice in the traditional Arabic fashion on the floor using our hands. Our students are all also interested in cars. In fact, this topic is one of our favorites for generating language. In one of the computer classes the students do a spreadsheet comparing their favorite cars with regard to economy, speed, comfort, and style and then follow up the spread sheet with a composition. Many have BMWs, Land Rovers, and Land Cruisers and enjoy discussing the differences among them. If there is any culture we share, it is consumer culture. They are as big shoppers as we are. Cars, mobile phones, and computers are as available here as they are in the States, and my students are aware of the latest upgrades. Here in Abu Dhabi we have two new malls; and if it weren’t for the ethnic diversity of the shoppers, I would think I were back home. ••••••••••••• February Commentary Dr. Susan M. Fredericks and Dr. Andrea Hornett from Penn State University, Delaware County, will author the Commentary of the February 2004 issue with their article entitled “Learning from Students: Teaching Ethical Leadership in an Unethical Time.” Using Special Teams for Teaching and Not Team Teaching, Part 2 Roger D. Lee, Ph.D. Professor Salt Lake Community College Salt Lake City, Utah Roger.Lee@slcc.edu Part 1 of Dr. Lee’s Article was published in the September 2003 Issue of TSP. Part 2 of the article begins by discussing the remaining roles that must be filled by faculty. These roles are mentor, integrator, and assessor. Similar to the previous roles of pedagogue, researcher, lecturer, and discussion leader addressed in Part 1 of this article, the remaining three roles need to be filled by faculty who possess the skills and passion for the different roles. As with the previously-discussed roles, the basic premise is that those faculty who fill the various roles discussed below must also possess the competency to teach the subject material of the course. Mentor Perhaps this role could be considered new for a faculty member to play because it means far more than merely setting an hour aside daily for student consultation. Similar to mentors in the workplace, faculty mentors would enrich their role of faculty advising and become involved with their students’ personal growth and development. Research has borne out the positive impact role modeling and mentoring have on work associates and students. Golian and Galbraith (1996) suggest the following six mentoring functions: continued on pg. 4.......... VOLUME 2 • ISSUE 4 3 Using Special Teams, Part 2 continued from pg. 3.......... ● Building and establishing relationships. ● Providing information and support. ● Facilitating change. ● Challenging and confronting ideas. ● Modeling appropriate behavior. ● Developing a vision for the students. (pp. 10-27) Moreover, an in-depth analysis and research of mentoring by Golian and Galbraith reveal that similar themes are embedded in the process of mentoring. These common themes of mentoring include the notion that mentoring is a process within a controlled contextual setting. Mentoring involves a relationship between a more knowledgeable and experienced individual and a less experienced and educated individual and thereby provides professional networking, counseling, guiding, instructing, modeling, and sponsoring. Moreover, mentoring establishes and develops a personal, professional, and psychological support mechanism and builds a social and reciprocal relationship. Finally, mentoring provides an identity transformation for both the mentor and the mentee. Integrator Because learning is a holistic experience, college educators should focus on educating the whole person in an age of specialization and high technology. Integrating the material learned in the classroom with what occurs outside the classroom is indeed a formidable but worthy challenge. According to Bess and Associates (2000), this role builds a “collegiate learning environment” and places the faculty member in the position of a manager, overseeing learning in a much larger context (p.14). Also, the integrator role involves merging the traditional separation or bifurcation between academic affairs The Successful Professor™ and student affairs. The primary function of the integrator is to link curricular and co-curicular experience. Learning does not occur entirely within a singular isolated domain such as a classroom. Rather, learning, according to Rhoads and Black (1995), is an integrated and evolving process in which academic and non-academic experiences are inherently interconnected. Student life outside the classroom is an important venue, whereby the opportunity to synthesize and integrate the material introduced in the formal academic environment is nurtured. The intent is to enable the students to understand and interpret knowledge gained in the classroom and apply this knowledge to subsequent non-classroom experiences. Thus, students are empowered to interpret what is learned in the class from their own cognitive structure and to make their own decisions about the meaning, value, and validity of the material. Assessor Traditionally, a college teacher has always had the responsibility of evaluating students’ performance and assigning grades at the end of the course. However, this role goes well beyond end-of-the-semester grades. It consists of integrating both the formal and informal learning experiences into a comprehensive outcome assessment. The Assessor as envisioned by Speck (1998) has a six-fold task: ● Analyzing, with the other team members, what should be evaluated. ● Designing and establishing an evaluation process of the students. ● Managing and controlling the evaluation process effectively and efficiently. ● Evaluating the data derived from the previous tasks in the assessment process. ● Interpreting and reporting those data to the other team members. ● Using the data to create a common VOLUME 2 • ISSUE 4 body of knowledge about effective teaching and learning based upon valid empirical research. Some may argue that the approach of using special teams for teaching as an organizational structure in higher education as presented herein would be inefficient and costly. If seven faculty members were required to teach a single course formerly taught by one, then indeed colleges would price themselves out of business by having to raise tuition to pay for the additional faculty members. However, for specialized team players to work collaboratively as a single team, the new methodology of faculty specialists would have to involve teaching more than one course at a time. Thus, a matrix organization structure would be most appropriate. The seven faculty specialists would be arrayed with various courses as shown in Table 1 on page 5. Conceivably the faculty specialists would have some familiarity with the discipline and, therefore, would provide their expertise in the preparation and delivery of each course. Thus, a pedagogue, for example, would still be teaching five different courses, of which some of them would be the same but a different section. Moreover, it is likely that the specialization in research would be rotated so that all faculty members would have the opportunity to enlarge and sharpen their core of knowledge in the discipline. Accordingly, there would be numerous faculty members who specialize in specific areas and who would teach according to their specialization to various sections of the same courses during a particular semester. Thus, the teams formed would be composed of different combinations of specialists, who are not only knowledgeable of the subject material but also have the interpersonal compatibility and skill to maximize the continued on pg. 5.......... 4 Using Special Teams, Part 2 continued from pg. 4.......... Specialist Course #1 Course #2 Course #3 Course #4 Course #5 Pedagogue Researcher Lecturer Discussion Leader Mentor Integrator Assessor Table 1 Matrix Organization Structure of Teaching fruitfulness of the joint teaching venture. The critical issue with matrix organization structures in the academic environment is the management of communication among the team members and the challenges to their task authority. The pattern of professional authority is unquestioned in the traditional classroom settings. Because of the interdependent complexity of the teaching with team specialists, the psychological dynamics of team behavior must be well understood. According to Bess and Associates (2000), team members must be learners within the learning community in which “doubleloop learning” is engaged (p. 243). This implies correcting ineffective practices by questioning fundamental organizational beliefs and challenging long-standing perspectives rather than by relying on the past routines and habits. Because teams do not become effective and self-managing instantly after they are created, phasing in the process is necessary. Initially, as envisioned by Bess and Associates, faculty development consultants would be needed to work with the teams collectively and with faculty members individually. The consultants would function as interim leaders, gradually relinquishing their consultive roles or delegated ones, as the The Successful Professor™ team specialists learn how to manage themselves. Conclusion In summary, Bess and Associates (2000) argue that the foregoing faculty roles require such a mix of tasks, talents, and temperaments that the faculty “sub-roles” must be performed by more than one faculty member. “In all work organizations, for successful outcomes to emerge, in addition to proficient workers performing the required tasks, there must be a compatibility among the three elements– the tasks to be performed, the talents needed for the tasks, and the temperaments that are likely to result in satisfaction and motivation” (Bess and Associates, p. 8). Accordingly, faculty should consider assembling teaching teams, whereby individual faculty members would be assigned different roles and collaborate to create more effective teaching and learning outcomes. The notion of faculty members assuming different specialized teaching roles within a collaborative team environment is truly unique. If the approach were implemented, it could significantly transform higher education in the twenty-first century. Successful implementation of such an approach turns on two basic VOLUME 2 • ISSUE 4 questions: First, can the faculty roles be unbundled within the present traditional college teaching environment? Second, can faculty members make the cultural shift from “my work” to “our work” and begin teaching together rather than teaching alone? The future of the faculty role within higher education is predicated on the answers to those two questions. References Bess, J.L., and Associates. (2000). Teaching alone, teaching together. San Francisco: Jossey-Bass. Golian, L.M., & Galbraith, M.W. (1966). Effective mentoring programs for professional library development. In D. William & Garten (eds.). Greenwich, CT: JAI Press. Rhoads, R.A., & Black, M.A. (1995). Student affairs practitioners as transformative educators: Advancing a critical cultural perspective. Journal of College Student Development, 36(5), 413-421. Speck, B.W. (1998). Grading student writing: An annotated bibliography. Westport, CT: Greenwood Press. ••••••••••••• 5 Learning By Teaching Leah Savion, Ph.D. Assistant Professor Department of Philosophy Indiana University—Bloomington Bloomington, Indiana lsavion@indiana.edu The culture of disconnection that undermines teaching and learning, says Parker Palmer in the famous book The Courage to Teach, is driven in part by our Western commitment to think in polarities. The distinction between the teacher (the sage on stage with all the answers) and the student (the obedient recipient of knowledge) may be beneficial in some domains, such as driving and open heart surgery, but it fails to be effective in academic settings, where the goal is to turn students into thinkers and not merely containers of information. Effective learning, not being a spectator’s sport, calls for active participation of the learner in the process. Studies indicate that learners remember 10% of what they read, 26% of what they hear, 30% of what they see, 50% of what they see and hear, 70% of what they say, and 90% of what they say as they are engaged academically. “Learning takes place only when the synopses that enable understand ing are used repeatedly until they are stabilized. . . . Simply getting students active or talking in groups will not alone produce learning,” warns Robert Leamnson in “Learning as a Biological Brain Change” (Change 2000). Students must become inspired to engage actively in the material, in and out the classroom. Perhaps the ultimate in the “super active learning” required for real learning takes place when the student plays (temporarily) the role of a teacher. The benefits of incorporating appropriate teaching techniques that The Successful Professor™ render the student into a (temporary) teacher include the following: ● Reduction of well-embedded misconceptions that normally inhibit the acquisition of the academically sanctioned theories and explanations. ● Familiarity with one’s own learning styles and possibly the development of cognitive flexibility, such as moving from the serialistic style to the holistic style when coping with new material. ● Development of metacognitive skills: awareness of one’s approach to problem solving, monitoring of the process, and revising unsuccessful methods when necessary. ● Critical awareness of diverse (even wrong) approaches, which enriches one’s understanding of complex material and helps prevent future mistakes. ● Understanding of different levels of understanding, e.g., as demarcated by the abilities to summarize, criticize, analyze, synthesize, etc. ● An appreciation of the distinction between knowing and being able to teach properly and of the role of the instructor as facilitator of comprehension via active learning. The following suggests four distinct techniques or settings of enhancing learning through “learning by teaching”: Student–Peer In-Class Study Groups Student–Peer Tutoring Groups are best formed by the students without the instructor’s intervention, with the single restraint of being able to meet outside of class at least twice a week. If experience shows that a large number of such self-forming groups are dysfunctional, the instructor may intervene and device some procedure for group assignment. The procedure may create random groups or be a deliberate effort to match students with different VOLUME 2 • ISSUE 4 Effective learning, not being a spectator’s sport, calls for active participation of the learner in the process. strengths of understanding and instructing. Groups need re-enforcement that can be easily achieved with group-work in class, exercised at least once a week for 10-15 minutes. To cement the existence of these groups as learning units outside of class, some group assignments can be incorporated into the final grade. Group mates are responsible for each other’s understanding; they are expected to help each other to cover lost material and to prepare for tests and are encouraged to rotate the role of the “writer” and the “teacher” among them. Expert–Novice Tutoring Expert–Novice Tutoring is a remarkably successful device, in which everyone wins. Lower class (e.g., introductory class in your field) students can ask for a free tutor by handing the teacher a note with their e-mail addresses; the notes are then distributed among the upper class volunteer students who provide three tutoring units (60-90 minutes each) for some extra credit points. The Expert–Novice project involves students on a voluntary basis, and both groups work diligently and benefit greatly from the experience. The novices come prepared for their tutoring sessions; they are expected to complete all assignments given to them by the expert (on top of their regular class work) and know exactly what they need help with. The experts prepare carefully by completing all the work given in the novices’ classes, make sure they do not participate unknowingly in directly helping with assignments to be continued on pg. 7.......... 6 Learning By Teaching continued from pg. 6.......... handed in for a grade, anticipate difficulties, and develop their own exercises and homework for their students. Pairs should be invited to come together to consult with the instructor when they encounter academic or social difficulties, and toward the end of the semester they write a report detailing when they met, where, and what material was covered. The self-selected experts are often not the fastest students, who have no need for extra credit points, but are the B and C students who gain an A status as a result of having to teach the material they may struggle with. The reports from “experts” and “novices” show an outstanding effect on both. The sense that develops very quickly is that of accountability for the novice’s progress during the semester, a sense shared by both parties. Most pairs continue working together well beyond the extra-credit reward limits, rewarding both the novice and the expert with knowledge, deep understanding, and intellectual satisfaction. Teach the Lay Person Teach the Lay Person takes place when a difficult concept or distinction is conveyed in class or when an explanation for a theory or a phenomenon tends t o contradict “common wisdom,” creating a contrast with commonly held naïve misconceptions. In this active learning strategy, each student is assigned the task of teaching that material to someone outside of class (parent, sibling, friend, roommate), who is probably confused about this concept or rule, and “set them straight.” Each student submits a detailed report about his or her teaching assignment: who was the lay person? How did the lay person detect his or her confusion about the topic at hand? What methods did the students use for explaining the difficult point?And how did the students test the The Successful Professor™ lay person for comprehension? Of all methods for reducing the effect of prior false beliefs and of incorrect approaches on learning, Teach the Lay Person seems most effective. Enlighten the Teacher Enlighten the Teacher is a requirement the instructor can make for the mid-term or the final paper. The tables are turned when the teacher asks the students to teach her something she does not know or has not thought about. Students tend to become very excited when given such an opportunity. They engage in long conversations with the instructor, attempting to find out what areas in their studies (within or outside the field) they can branch into for a term paper and make connections with material covered in class in innovative ways that will impress and enlighten the teacher. Turning students into momentary teachers allows the professor to sit back in her chair and watch them in action. Teaching involves preparation, deep engagement with the material, awareness of oneself as a learner, realization of muddy spots and less intuitive constructs, such as thinking “on your feet,” and reading another’s mind. The least of all possible impacts of any of these strategies is an unmistakable wave of admiration for the difficulties the professor encounters and overcomes everyday in the teaching profession. References Leamnson, Robert (2000). Learning as a biological brain change. Change, Nov.-Dec., 34-40. Palmer, Parker J. (1998). The courage to teach. San Francisco: Jossey-Bass Publishers. ••••••••••••• Putting Popular Culture to Critical Use Alfred G. Mueller II, Ph.D. Assistant Professor of Communication Arts & Sciences Penn State—Mont Alto Mont Alto, Pennsylvania agm6@psu.edu Introduction On a nearly constant basis, the media bombard us with their messages whether in the form of TV or radio programming, billboards on our highways, or even name brands on our clothing. This constant bombardment has inspired a number of critical tracts within the fields of communication, sociology, psychology, management, and business, to name a few. However, when presented with these critical perspectives on popular media, many students “tune out.” Valuable teaching moments are thereby lost, and a student’s ability to evaluate critically a mediated message remains underdeveloped. To address that situation, I created the following pair of assignments. The first encourages students to illustrate to classmates how their favorite advertisement reveals important insights into their personalities. The second encourages the student to trace out the main claims and strategies used in the advertisement and to evaluate both critically. Through such ego involvement, this pair of assignments enables instructors to recapture those lost teaching moments by dramatically showing students the consequences of failing to consider critically advertising’s social impacts. After outlining each of the assignments, I will discuss briefly continued on pg. 8.......... VOLUME 2 • ISSUE 4 7 Popular Culture continued from pg. 7.......... issues that emerge in debriefing students and suggest strategies that instructors in other fields can use without compromising the assignments’ effectiveness. First, however, let me establish briefly the context that inspired me to create these assignments. Context I am responsible for instructing students in general education courses in public speaking at a branch campus of a large public institution. Due to financial and institutional constraints, the advertising courses offered as part of the campus’ four-year business degree tend to be geared more toward the administrative and technical sides of marketing and minimally cover advertising’s social effects. As the only full-time professor whose home is in speech communication, my teaching load does not permit me to address the situation more substantively through a course on advertising’s social impact. However, given that my course is a graduation requirement for all students in a four-year degree program, I saw a way that I could address the problem and that was to substitute the selfintroductory and informative speech assignments that are normally covered in my public speaking course with the following two assignments. Assignment One In a brief three- to four-minute presentation, students are expected to introduce themselves to the class through their favorite advertisement. The students are free to choose any advertisement that is or was available in any mediated form. For example, one student chose to use a Honda motorcycle commercial because he was involved in motorcross racing and told us that he spends much of his free The Successful Professor™ time working on or riding his motorcycle. Another student identified with a Victoria’s Secret commercial that featured a young woman dancing on a chair in her lingerie. The student informed us that she saw herself as the kind of free–spirited person that the young woman in the ad seems to exemplify. The basic point of the assignment is that the presentation should not resemble an autobiography. Instead, it should tell us dramatically and vividly, using concrete analogies, anecdotes, and illustrations, how the advertisement the student chose represents or in some substantive way reflects the student’s personality. Assignment Two After spending several weeks discussing more advanced presentational skills, the nature of imagery and social consequences of different uses of imagery, I present students with their second assignment. Using the advertisement chosen for the introductory presentation, the student is to construct a five- to seven-minute presentation that analyzes the advertisement’s effects upon consumers. Hence, I expect students to analyze the main visual and verbal claims the ad makes and the main strategies the ad uses to entice consumers into paying attention to it. Although I do not require students to be overly critical of the advertisements they analyze, the student’s own analysis frequently requires rethinking of his or her initial identification with the advertisement. For example, the student who chose the Honda commercial noted how the advertisers used extreme speed as a factor to draw in customers. That misuse of extreme speed, he noted, would place the customer in great risk and would encourage unhealthy attitudes toward safety. In retrospect, he noted that he was always concerned with safety and questioned his initial identification with the ad. Similarly, the young woman who identified with the VOLUME 2 • ISSUE 4 Victoria’s Secret commercial explained to us how the woman dancing in lingerie became nothing more than “eye candy” and, as such, was someone whom we would not take very seriously. As a woman in the early stages of her career, the student rejected her earlier identification with the ad, noting that she would want to find more credible and less demeaning outlets for her free-spiritedness than the woman in the ad did. This assignment, then, moves beyond being simply a concrete application of basic critical thinking skills. It literally forces students to create teachable moments. Debriefing When presenting this sequence of assignments, I have always waited until after the second assignment to conduct debriefing since the students would not necessarily have the desire to begin taking apart the advertisements they have chosen. By the midpoint of the semester, however, and in light of some of the revelations that emerge from the second assignment, students are much more willing to engage in frank discussion about the social impact of advertising. Among the discussion topics that usually emerge are corporate and consumer accountability, ethics, our own complicity in perpetuating attitudes, and the government’s involvement or complicity in the business of advertising. In my circumstances, these topics provide a useful and critical transition into my discussion of effective ways to approach problem-solution persuasion. So, for example, a student who notes that we are often complicit in perpetuating negative attitudes in society is less likely to overlook the fact that attitude formation may play a critical role in such continuing social problems as recycling and conservation. Likewise, a student who finds the continued on pg. 9.......... 8 Popular Culture continued from pg. 8.......... government to be supportive of certain business practices will be less likely to propose a governmental solution to a social problem and will instead propose creative ways that everyday people can contribute to ameliorating that problem. Indeed, since I began using this assignment sequence two years ago, I have noticed a tangible increase in the quality of both problems and solutions that students and student groups have incorporated into their final speeches. However, others should feel free to adapt these assignments to their own circumstances. Adapting (to) These Assignments At professional conferences, I often speak with faculty who find themselves in institutional circumstances similar to mine.Therefore, I suspect that these two assignments may have strong appeal. However, many may be concerned about facilitating a discussion on advertising because it is beyond their areas of expertise. I use Jean Kilbourne’s book Can’t Buy My Love (Touchstone, 1999) and the video The Ad and the Ego (Parallax Pictures, 1996) to supplement my own discussions since my area of expertise is traditional rhetoric and public address. The Media Education Foundation (www. mediaed.org), Insight Media (www.insightmedia.com), and Films for the Humanties & Sciences (www.films.com) also produce invaluable video series that one might use to pursue these topics further. One should not, however, feel constrained to employ popular culture modules as speech assignments or as assignments that focus specifically on advertising. Written assignments, either as formal papers or as journal entries, work just as well. Similarly, one could choose to use these assignments to explore The Successful Professor™ popular music lyrics, television programming, news coverage, or even fashion. The basic point is not to decry the pervasiveness of popular culture. Popular culture artifacts already have our students’ attention. Why not make extensive and enthusiastic use of them as the effective tools they are in the education process? Conclusion By incorporating this two-step sequence into my own basic public speaking course, I have addressed a perceived gap in subject matter discussions on my campus. Taking the initiative in this way, I have forged deep inroads with faculty members in business administration and management, providing for them a pedagogical service that they could not provide on their own, given financial and institutional circumstances. A fringe benefit of the assignments, then, has been an increase in my department’s status around campus: instead of being perceived as just a “service” department, we are now regarded as an integral part of the campus community. But the true beneficiaries of these assignments are the students. The two assignments outlined in this article employ advertising to show students dramatically the consequences of failing to consider critically advertising’s social impacts. The result is a two-step process that encourages students to become egoinvolved in their own development and application of critical thinking skills. Consequently, students themselves recapture teaching moments previously lost to apathy and resistance. And just as importantly, discussions of the need for critical appraisal of the social impacts of various media are met with less tuning out and more tuning in and turning on. ••••••••••••• Managing Student Interaction in Cooperative Work Groups Cynthia A. Irizarry, Ph.D. Assistant Professor of Communication Studies Stetson University Deland, Florida cirizarr@stetson.edu A voluminous amount of information supports the concept of cooperative group work in educational settings (Johnson, Johnson, and Smith 1991). For many college professors, including myself, the use of formal cooperative work groups is an ideal way for students to learn concepts other than through lecture. The defining characteristics of these groups is that they have fixed membership and work on a well-defined task that may last from one day up to a few weeks. Unfortunately, the task focus of such groups often obscures important interpersonal issues that instructors must also tend to. Even within group research, we see a historical trend that places relational issues as secondary to the task components of groups (Keyton 1999). Many times, we may see them as separate functions when in fact they are interdependent. Thus, member relationship development and maintenance are essential to a group’s ability to successfully complete its task assignments. I offer an exercise that may help instructors guide students in managing group member relations. Why Are Some Cooperative Work Groups Not Cooperative? Students bring with them a host of varying communication attitudes that will continued on pg. 10........ VOLUME 2 • ISSUE 4 9 Cooperative Work Groups continued from pg. 9.......... potentially affect group functioning.While groups are often regarded as singular entities, they are composed of individual personalities that vary in many ways. The following factors are just a few ways in which students may vary attitudes that affect small group performance: ● A sense of shared responsibility for group success. ● The ability to self-monitor communication behavior in groups. ● Leadership preferences ranging from democratic to authoritarian. ● Communication apprehension. ● Sensitivity to giving and receiving criticism. ● Idea flexibility and open-mindedness on group issues. Wide variance on one or more of these attitudes is a recipe for small group conflict. Professors may deal with this issue in several ways. On the proactive side, cooperative learning literature suggests building interpersonal skills through team-building activities. The Internet is a useful source for learning about different team-building exercises. However, many of these activities require a significant degree of time and organization that might not be possible in large courses. On the reactive side, some professors prefer to wait until a relational conflict over attitudes emerges and intertervene at an early stage. Unfortunately, some students may be reluctant to draw attention to interpersonal group problems in the hopes that the conflict will repair itself. A professor may become aware of a relational conflict in a small group only after it has become a critical issue. Sowing the Seeds of Cooperation One way to manage formal cooperative groups effectively is to have students The Successful Professor™ engage in group processing activities where they may openly discuss how their communication attitudes affect group outcomes. One of the most frequent attribution errors people commit is that they tend to think that others are similar to themselves. Processing activities gives students the opportunities to discuss attitudinal differences and to seek compromise on those that may lead to conflict. Prior to the beginning of a formal cooperative activity, I give students a list of questions for them to address as a group: ● What are the characteristics of groups that you have enjoyed working with on class assignments? What are the characteristics of groups that you have disliked working with on class assignments? ● What type of behavior characterizes a responsible group member? ● What characteristics do you think make an effective group leader? ● Do you believe that groups or individuals working alone complete tasks more effectively? ● Under what circumstances should a group member be fired? ● Do you feel that group members should assume full leadership if they know how to best achieve the group’s goal? ● Do you think it is important for group members to state their ideas even if you feel their input is not significant? ● Are there times when the feelings of group members must be ignored in order to get a job done? ● Should you try to change a person’s mind even when he/she remains steadfast in his/her opinions? ● What behaviors would lead you to believe that a group member was open-minded? Close-minded? ● Is it important for group members to “tell it like it is” when expressing ideas in a group? VOLUME 2 • ISSUE 4 ● Should shy group members be “just left alone” when the group engages in discussion? ● How would you give criticism to a non-performing group member? I normally allow students 45 minutes to discuss the questions. For courses pressed for time, instructors might encourage the group to meet outside of class to complete this exercise. However, I prefer to have the activity conducted in-class where I am available to answer student concerns and inquiries. Once the questions have been discussed, each group develops a contract that expresses those norms, rules, and values that will guide group discussion. The groups are also encouraged to specify what actions and procedures they will utilize in the case of rule infractions. Students may also want to consider reward structures for members that engage in cohesion building efforts. Each member signs the contract and provides a copy to the instructor. The contract acts very much like a course syllabus in that it delineates the rights and responsibilities of group members. In groups that meet on more than one occasion, students are encouraged to review their cooperative efforts and make consensual adjustments to the group contract as necessary. Research shows that groups which provide reflective feedback on member contributions lead to greater group productivity and more positive relationships (Archer-Kath, Johnson & Johnson, 1994). The activity serves two purposes. It allows students to become aware of the importance of attitudes that may vary among its membership. It also serves as a way for students to arrive at a consensus as to which attitudes are deemed acceptable to the group. It has been my experience that groups that clearly continued on pg. 11.......... 10 Cooperative Work Groups continued from pg. 10.......... communicate the ground rules for interaction are more likely to resolve conflict more productively. Moreover, students feel more empowered to manage group interaction when they are given the opportunity to determine their own ground rules. Group process activities such as this one have become standard practice in courses devoted to group dynamics and small group communication. For instructors who wish to use formal cooperative group activities but are limited in the amount of time to devote toward teambuilding, this activity may be an efficient way to focus on relational issues. For further information on collaborative group learning, consider the following Internet sources: http://clte.asu.edu/active/lessteam.htm http://www.psu.edu/celt/clbib.html http://www.ncsu.edu/felder-public/ Papers/Coopreport.html#IssuesAnd Answers http://www.wcer.wisc.edu/nise/cll/cl/ http://www.co-operation.org http://www.has.vcu.edu/group/gdynamic. htm References Archer-Kath, J., Johnson, D.W., & Johnson, R.T. (1994). Individual versus group feedback in cooperative groups. Journal of Social Psychology, 134 (5), 681-694. Keyton, J. (1999). Relational communication in groups. In L.F. Frey, D.S. Gouran & M.S. Poole (Eds.) The handbook of group communication theory and research. Thousand Oaks, CA: Sage. Johnson, D.W. & Johnson, R. (1989). Cooperation and Competition: Theory and research. Edina, MN: Interaction Book Company. Johnson, D.W., Johnson, R.T., & Smith, K.A. (1991). Active learning: Cooperation in the college classroom. Edina, MN: Interaction Book Company. ••••••••••••• The Successful Professor™ Meet the Authors Donn B. Dupree received his M.A. in English at the University of Dallas in Irving, Texas. For the past 29 years he has taught ESL, freshman composition, technical writing, and developmental writing. As an English lecturer at the Petroleum Institute in the United Arab Emirates, he teaches both English as a Foreign Language (EFL) and freshman composition to Emirates pursuing careers in the oil industry. Before this appointment, he had spent 5 years in Saudi Arabia teaching ESL for the Royal Saudi Air Force. Roger D. Lee, Ph.D., is Professor of Management at Salt Lake Community College. He earned his first master’s degree in public administration from Brigham Young University and two additional advanced degrees from Utah State University, his MBA in business administration and his doctorate in public administration and management. His non-teaching experience includes working as an industrial engineer, a trial court executive, and a research analyst for the Utah Department of Community and Economic Development. Dr. Leah Savion has been teaching for 30 years, the last 14 in Bloomington, Indiana. Her specialty is analytic philosophy (logic, philosophy of language, epistemology, rationality theories), cognitive science, and pedagogy theories. She is also teaching the only campus-wide pedagogy course offered at IU by the Graduate School. She gives numerous workshops and talks about teaching-related issues, such as metacognition, motivation, heuristics and biases in learning, models of human inference, and the components of effective teaching. She also teaches international folkdance, swing and Latin dance, and Israeli singing. Alfred G. Mueller II, Ph.D., is an assistant professor of Communication Arts and Sciences at the Penn State, Mont Alto. His research on the rhetoric of the former Soviet Union has appeared in such journals as Ethnologies and the Western Journal of Communication. His first book, In the Name of God: Rhetoric, Religion, and Identity in post-Soviet Ukraine, is scheduled to be released in summer 2004. At Mont Alto, he offers courses in public speaking, media studies, and organizational communication. Cynthia Irizarry, Ph.D., is an assistant professor of communication studies at Stetson University. She is an instructor of interpersonal communication, small group communication, and organizational communication. She currently is serving as the President of the Florida Communication Association. VOLUME 2 • ISSUE 4 11