HR User Group meeting
28th June 2006
Departmental Administrators
Induction
Geoff Dunk
Admin Review Project
020 7915 1024 ; G.Dunk@eastman.ucl.ac.uk
1.
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HR Induction Briefings !
Is briefing different from training ?
Collins Dictionary describes a briefing as “a
meeting during which detailed information or
instruction are given” .
Collins Dictionary defines training as “the
process of bringing a person to an agreed
standard of proficiency by instruction and
training”.
2.
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DA Induction and Training
Provision of induction and training for
departmental administrators has been patchy.
These shortcomings were recognised in the
terms of reference for the Admin Review Project “determine training and induction needs of
departmental administrators”.
Initiatives are being undertaken to improve
access to induction, training and support
materials.
2.1 Difficulties
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No formal induction and training in some areas
Informal training (i.e. help from colleagues)
reinforces bad practice as well as good practice
Timing of courses – needed shortly after the
employee is appointed
Administrators have been viewed as a
homogeneous group
In some departments certain functions are not
supported by the Administrator
2.2 Drivers to improve training
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Recognition that Process Owners (e.g. HR) have
responsibility for all users involved in the process
Employment legislation, policies and procedures
have become more complex - departments
increasingly need to have “expert users” of HR
systems and procedures
Training helps to eliminate errors, saves time,
lowers costs and improves customer satisfaction
3.
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Induction Conclusions
Induction courses need to be targeted to people
performing specific roles.
Individuals tasked with supporting HR roles need
to be identified.
Formal training needs to occur within a few
weeks of the person commencing employment.
Other support materials are required (guidance,
manuals, etc).
4.
HR Induction Content
Induction will include training in the use of:
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HR Systems
HR Polices and Procedures
Introduction to HR contacts
A provisional date has been set each month to catch
new starters
5.
HR Systems Induction
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ResourceLink (MyView)
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SiP
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Advertising System
6.
HR Procedures & Policies
Accelerated Increment / Contribution Point Procedure
Advertising Posts
Annual leave (inc leave for domestic and personal reasons)
Appointment forms
Appraisal scheme
Bullying and harassment
Capability policy
Contracts of Employment
6.1 HR Procedures & Policies cont..
Data Protection Act
Disciplinary procedure
Employment of temporary staff
Equality polices
Freedom of Information Act
Grading Review
Grievance Procedure
Honorary staff
Incremental Dates
6.2 HR Procedures & Policies cont..
Maternity
Mediation
Notice Periods
Occupational Health Service
Payroll & Pension Services
Probation
Promotion
Recruitment & selection
6.3 HR Procedures & Policies cont..
Retirement
Salary Advances
Season Ticket Loans
Sickness Absence
Work Permits, etc