Voice Mail Access Number:
x29999 or
910-962-9999
Avaya Aura® Messaging 6.3
Audix® Quick Reference
Phone menu
Phone menu
Key press
Selecting recipients
User preferences in a Web browser
https://mss.uncw.edu/user
1. Enter recipient, then
# — #
2. Mark private
1
3. Mark priority
2
Future Delivery
3
Send
#
Manage greetings
User Preferences Web Portal - Administration
Mobile number for Reach Me and Notify Me Features
Incoming Fax Destination Email Account
"0" Out Attendant Destination
Reach Me Features such as Distinguishing Between
Internal And External Callers, Call Screening, Reach
Me Numbers and Reach Me Schedule
Play personal greeting
3 — 0 — 1
Play extended absence
greeting
3 — 0 — 2
Play optional greeting N (1
— 9)
3 — 0 — 3 — N
Record personal greeting
3 — 1 — 1
0
Record extended absence
greeting
3 — 1 — 2
Notify Me Features such as Outcalling or Text
Message when a new voice message arrives, email
notification settings and whether to include the voice
message in email notification
Message playback order and speed
Skip message
#
3 — 1 — 3 — N
Delete / Restore
* - D
Record optional greeting N
(1-9)
Interface for recording and managing voice mail
greetings
Call sender
1 - 0
Delete personal greeting
3 — 3 — 1
Set business hours schedule for activation of
different greetings
Delete extended absence
greeting
3 — 3 — 2
Delete optional greeting N
(1 – 9)
3 — 3 — 3 — N
Set rules for optional
greeting N (1 – 9)
3 — 5 — 3 — N
Activate greeting
3 — 5
Phone menu
Key press
Playing messages
1. From activity menu,
press
2
2. Listen to message
header
3. Play message
Message options
Replying to a message
Select message
1. Reply
1
2. Reply by voicemail
1
3. a. Reply with original
message attached
9
Note:
Changing password
OR
3. b. Reply without original
message attached
6
1. From activity menu,
press
5 — 4
4. Record message, then
press
#
2. Enter new password,
then
#
3. Re-enter new password,
then
#
Recording a call
Key Press
Sending a new message
1. From activity menu,
press
Some of these features may not be available in
your organization. For details, contact your
administrator.
1
2. Record message
Pause / continue recording
1
To record an incoming call as a voice message
Playback recording
2 — 3
audix — rec
Delete and re-record
* — D
1. To begin recording,
press
Approve recording
#
2. To end recording, press
audix — rec
Release 6.3
February 2014
1
Navigation menu Audix®
Log in to Messaging
1. Dial x29999 or 910-962-9999
2. Enter extension and password
Select recipients
Record message
Pause / resume
Activity menu
1
Playback
2
3
Delete and rerecord
*
D
Approve
Send messages
#
1
Set options
Enter mailbox-number, or
system list ID, then press
#
List recipients
*
1
Name addressing
*
2
*
5
Personal distribution
list addressing
Options
Message options
Play messages
2
Replay header
3
0
Reply
1
3
Reply all
5
Forward with comment
2
Record with message
4
Call sender
0
*
D
Skip message
#
Skip category
*
#
Delete / restore
Manage greetings
2
Replay / forward
1
Options
Personal options
5
Password
4
Record name
5
Auto log in
6
Block message
7
0
Help
*
Private on / off
1
Activity menu
*
R
Priority on / off
2
Wait
*
W
Future delivery
3
Transfer
*
T
Send
#
Relog in
Exit system
Playback control keys during
message review
Rewind
2
3
Play / pause
Back up
5
Advance
Slower
Faster
Listen / replay
Go to end of message
Greeting options
Listen
Record
Scan a greeting
Delete
Activate
Review optional greeting
rule
Finish
Option list
#
Reply / Forward
Play
Common commands
6
8
9
0
*
6
*
*
R
*
*
X
*
D
Delete
Record greeting
Replay
0
Record / rerecord
1
Return to previous greeting
2
Activate
3
Delete
*
Select greeting type
Personal
1
Extended absence
2
Optional greeting N (1-9) 3
N
6
#
D
#
Skip to next greeting
0
1
2
3
5
H
Review from beginning
*
1
Finish
*
#
Scan greeting
Replay
0
Record / rerecord
1
Return to previous greeting
2
Activate
3
Greeting rules
Manage features
6
Reach me on / off
2
Notify me on / off
3
#
Finish
Autoscan
7
Select greeting type
Features
0
Personal
1
Internal / external calls
1
Extended absence
2
During / outside work hours
2
Optional greeting N (1-9) 3
N
Busy / no answer
3
Deactivate
Approve
9
Scan options
Autoscan
All calls
Scan headers & messages
1
See message options and
Scan headers
2
playback control keys
Scan messages
3
#
Delete
*
D
#
Skip to next greeting
Review from beginning
*
1
Finish
*
#
2
Some of these features may not be available in your organization. For details, contact your administrator.