UNCW Strategic Planning 2015 Subcommittee: Enable Students to Succeed Committee Members: Lindsay LeRoy Laurie Patterson Jeanne Persuit Thom Rakes Jimmy Reeves John Rack Rosalynn Martin Jeffrey Bruinsma Janine Iamunno Tammy Hunt, Chair Executive Summary Our charge As a part of the UNCW Strategic Planning process, several strategic priorities subcommittees were formed by the UNCW Chancellor and Executive Cabinet. We were charged to examine current processes and brainstorm goals during the September through December 2015 time period. Our committee was charged to study and discuss the priority “Enable Students to Succeed”. Process of meetings to collect and share information from reports, data and existing campus efforts to collect additional information from certain faculty and staff consider input of other individual faculty and staff, chairs and planning committees integrate outcomes from SWOT and mission/values committees to brainstorm and analyze possible alternative goals utilize the prescribed template for presenting goals to consider/pursue identify drivers, metrics, owners, timing, and funding sources Themes that have emerged from our discussions: a. Overall we found an engaged student body, along with caring faculty and staff. From Move-In day to the celebration of Commencement, we found evidence of a satisfying university experience. b. In the idea of continual improvement to strive for excellence, we would recommend a goal to build our student expectations of a lifetime commitment of being a Seahawk, from acceptance to UNCW through life as a Seahawk alumnus. c. Certain student success goals are aimed at admission, retention and the first two years of student's time at UNCW. d. Certain student success goals are focused on applied learning, global education, graduate school admission, internship and career jobs focus for years 3 and 4 of the UNCW student experience. e. We consider success goals at both student timing points equally important. f. Strong campus need for an easily accessible ONE database to track students and alumni (not multiple locations all over campus) including “dashboards” of outcomes available to external stakeholders. The goal should be to track requests for information from both internal and external parties. e. Strong need for new fulltime faculty and staff positions to enhance student success in a growth environment f. Need for more career orientation, or a split of UNI course and topics into years one and two of university experience g. Need to connect alumni with students more often, where appropriate. Summary of resources needed for outcome success: In a growth environment, with limited budget resources, we see the need to utilize state funds, supplemented by university fund-raising efforts for: a. One central database that is a repository (easily accessible to all) to track students while at UNCW and alumni after graduation. All shadow databases would be shared with central database and then eliminated. Additional staff in either Advancement Services or ORA should manage updates. b. Restoration of tenure track faculty positions lost in recent years to turnover and retirement c. New tenure track faculty positions for enrollment growth d. Emphasize a balance of undergraduate and graduate program needs when allocating FT lecturer and tenure track faculty positions. Do not allow UG to fall behind graduate faculty growth. e. f. g. h. Restoration of staff positions lost to turnover and retirement New staff positions for enrollment growth Full transparency must be included in the allocation of campus positions. More robust utilization of Razor’s Edge software. In addition, purchases of software to track student success better (degree audits/DegreeWorks, e-Portfolio, etc.). Need to make sure they can all be effectively linked. i. Equity among departments and schools regarding number of professional advisor staff to work with students j. Increase incentives to encourage more full-time faculty to teach UNI and honors seminar courses, and to supervise students on internships, field experiences, DIS and senior honors projects. k. New staff in Alumni Relations to work with Career Center in Alumni Employer Development, and to work with all groups on campus for mentoring opportunities for alumni with students. The UNCW planning process will be completed when stakeholders have had time to review the goals and targets in their entirety and consider the priorities for the university’s final strategic plan. Strategic Priorities: Enable Students to Succeed Goals: 1. Aim for 90% retention at first year Strengthen UNI course offerings by recruiting additional full time faculty, including tenured and tenure track faculty, to teach UNI courses. Ensure that applied learning opportunities, including DIS/Honors, community involvement, what it means to be a Seahawk and an Alumnus in training, Internships and study abroad are presented by practitioners or participants where possible. Increase number of learning community and themed UNI courses Driver(s): Increased incentives to full time faculty who teach UNI classes, including counting UNI as part of normal teaching load or compensating at overload course rate. Also faculty incentives to those who advise with University College. Metric(s): Number of full time lecturers and tenure and tenure-track faculty teaching UNI 101. Compare UNCW data to peer institution and UNC system data Owner(s): University College, Academic Chairs Timing – Three years Funding – Additional full time faculty positions must be secured; State funding, UNCW. 2. Aim for a 75% six-year graduation rate Restore lost tenure track faculty positions (due to turnover and retirements) and hire additional tenure-track faculty positions for enrollment growth, to allow students to complete degree requirements in a timely manner Improve student advising by: Establishing a university wide advisor/student ratio maximum of 1/175 for all professional advising models to encourage consistency in quality. (FUS final report) Establish a university wide advisor/student ratio maximum of 1/20 for all traditional faculty advising models to encourage consistency in quality. Where student enrollments make this impossible, provide additional advising support though mechanisms such as the Student Services Support office (see below). Simplifying University Studies requirements and/or improving degree audit format so that fulfillment requirements and options are clear to both students and their advisors. Establishing a student service support office in each of the Colleges and Schools to work in conjunction with the Associate Dean to provide advising assistance to students and faculty, ensure that transfer students receive maximum course credit in all aspects of University Studies, increase student monitoring and assist with departmental support. (FUS final report with modifications) Provide more consistency across departments/schools with regard to number of student services support office staff positions Alumni mentor programs developed by each College and School, tracked through central university database. Provide regular faculty training for more effective and consistent advising Driver(s): Increased funding for advising staff and faculty training Metric(s): Advisor to student ratios, creation of fully staffed Student Support Centers. Owner(s): University College, Academic Affairs Timing – Three years to implement support, 5 years to reach graduation goal Funding – Additional full time professional advising positions and staff positions such as in Alumni Relations required. 3. Increase support for ETEAL and University College, particularly in the area of recruiting lower achieving, minority, international, online and extension students to applied learning opportunities. Continue tracking first year students at risk, trying to involve them in support services Introduce applied learning and ETEAL in UNI courses, market these opportunities Ensure that online and satellite/extension campus students have access to applied learning opportunities Work UNCW with alumni to develop more applied learning opportunities Driver(s): Increased funding for ETEAL Metric(s): Numbers of students in these categories participating in applied learning activities. Owner(s): ETEAL, Academic Affairs Timing – Five years Funding – Fund raising; UNCW budget. 4. Ensure recruiting, advising and career services work hand-in-hand to ensure student success. A. Current collaborations between Admissions, University College & the Career Center Seahawk Saturday events with students and parents, sharing academic, career and alumni information. Orientation sessions for incoming students and their parents regarding career services, skill development, etc. Career services presentations in all sections of First Year and Transfer Student Seminars Collaborative events for students hosted by these offices, including the Academic Majors & Minors Fair, Making Your MAJOR Decision, MAJOR Confusion, etc. Consultation Process for all students changing majors or who are unable to gain admission into their first choice academic program. Students are required to work with a UNCW career counselor on their decision prior to working with their academic advisor. Provide sponsored career assessment for all students, utilizing the KuderJourney. This assessment provides a student with academic and career themes based on their career interests, work values and transferable skills. Two other assessments include the Myers-Briggs Type Indicator (personality preferences for work environments, etc.), and the CareerLeader (assessment of specific business career interests). Extensive online career exploration resources including the locally developed and maintained website, “What Can I Do With A Major In….?” , providing brief YouTubelike videos within CandidCareer, with hundreds of videos of career professionals sharing information about occupations and industries. Successful annual career information events like Career Carnival- featuring 60+ employers in eight major industry sectors sharing occupational and industry information with our students. Academic intervention plan for students below a 2.0 requires students to seek resources on campus to assist in focusing their efforts on finding an appropriate major B. Potential enhancements to the collaborative efforts of these functions. Incorporate more information about UNCW alumni employment, graduate and professional school outcomes into admissions events, orientation, First Year Seminar, Transfer Seminar, etc. Use traditional and social media to further share this information with student applicants and their parents, current students and the general public. Utilize alumni and their success stories with students, parents and the general public. Utilize and incorporate alumni volunteers into Seahawk Saturday, Orientation, and First Year Seminar sessions to explain the power of the Seahawk Network. ***Change the current format of Freshman Seminar (UNI) course to be a 2 hour course in the first year (study skills topics, choice of major, resources available on campus, library and technology, etc.), with a one hour required component in the sophomore year to include more career orientation, e-Portfolio, and information on applied learning, study abroad and internships. The one-hour component for year 2 could have instruction from academic departments and/or University College. ***AND/OR Establish a career development elective course for second-semester freshmen and sophomores. The course would be career exploration and planning, and helping prepare students for internships, job searches, and graduate and professional school applications. Include alumni relations in this and recruit alumni to make presentations to these course sections. Invest time and money in establishing a rigorous data collection process to continuously gather contact and career information about our alumni, including email addresses, telephone numbers, education subsequent to UNCW, job titles and employers. ***Mandate that all areas of the university turn over their shadow databases and use one database where all updates on alumni are kept. Utilize only one database for campus. Academic departments provide admissions, university college advising, and career services with a student profile that can assist in advising and attracting majors. Driver(s): Increased funding for Career class/UNI proposed changes to enhance the information flow to students across a two year time period versus one semester. Metric(s): Track students from pre-admission interests to potential major identified at freshman/transfer orientation to major declarations to changing majors to graduation. Identify patterns in students’ paths to degrees. Owner(s): University College, Associate Deans, College/Department Professional Advisors, Academic Department Chairs, Admissions, Career Center Timing Fall 2016 Funding – includes an additional staff position in Advancement services to manage updates and distribution of information from the central database, and alumni relations/career center position in Alumni Employer Development 5. Aim to bring 100+ Fortune 500 companies and top government organizations and NGOs to campus to recruit students annually. 5A. Using technology to bring these companies to campus through web-based technology 5B. Continue and grow graduate school college fairs. 5C. Grow job recruiting fairs, through partnerships with other UNC campus schools and peer institutions. Recruit skilled Associate Director for Employer Development to formulate plans for impactful outreach to major companies, federal agencies and NGOs for internships and jobs. Secure funding for an Assistant Director of Alumni Employer Relations to work in tandem with Associate Director of Employer Development to build relationships and engage the alumni from different national and global organizations. Initiate enhanced partnership between the Career Center and Alumni Relations to identify UNCW graduates working in target organizations and develop stronger entry into internship and job opportunities in their organizations. Create a network of UNCW Administrators, Deans, Faculty and Staff to coordinate the enhancement of existing connections with these major companies, federal agencies and NGOs to include increased identification of placement opportunities. Create database of Fortune 500 companies, federal agencies and NGOs and make an ongoing effort to identify regional recruiter and UNCW alumni contacts for the database. Continually update alumni employment information in this database. Explore the use of high quality digital media to provide opportunities for distance employer interactions with students and alumni. As many Fortune 500 companies plan recruitment strategies around the hiring of interns and new graduates in the IT, Engineering and Business areas, expand these academic programs at UNCW. Experience on other U.S. university campuses is that recruitment of these high demand majors creates recruiting opportunities for all majors. Ensure rankings are of the caliber where we are a top prospect for Fortune 500 companies and federal agencies are attracted to UNCW and our students. Increase marketing efforts on a national level to recruit students to UNCW. Driver(s): Number of employers participating in career fair events, number of employers contacting UNCW students virtually. Metric(s): Number of new employers on campus. Number of interactions with alumni who work with these employers. Owner(s): Academic Affairs, Career Center, Alumni Relations, Faculty in key programs Timing: within 3 years Funding – Full time ALR staff member focusing on hosting events at employer sites and identifying specific alumni to help feed these programs. Travel, entertainment, event and marketing budget for Career Center and Alumni Relations professionals. Funding for key faculty from certain programs to make connection visits with firms. 6. Ensure students develop a personal identity/brand plan from day one to compete in the marketplace or to pursue graduate education. (**Personal E-Portfolio**) Build upon the work currently being done with the Skill Seeker in all Orientation sessions and in all sections of UNI Seminar. Explore innovative methods to help students understand the importance of building an e-Portfolio throughout their UNCW careers, from activities both inside and outside the classroom. Provide a variety of opportunities such as the Career Carnival for students to network with employers for information about occupations and industries, as well as contacts for internship and job opportunities. Launch the use of an e-portfolio platform (Target is Spring 2016) to allow students to gather evidence of their learning- inside and outside the classroom- and of their experiences in applied learning. Track outcomes in university central database. Consider what it means to be a UNCW student – how developing this identity can prioritize what behaviors students engage in while at UNCW. Initiate this conversation in UNI courses. Driver(s): Number of students who begin to build their e-Portfolio each year. Metric(s): Measure understanding of personal and professional identity through qualitative and quantitative research; benchmark with peer institutions who have done this. Owner(s): Student Affairs (including Career Center, SGA, Office of Student Leadership and Engagement, Fraternity/Sorority Life, and Student Organizations), Athletics, Housing & Residence Life, University College, UNI Instructors Timing: In place for Fall 2016 Funding – Programming funding to engage students with what it means to be a UNCW student and how their college experience can form their personal and professional identity. Funding for Co-Curricular Transcript/e-Portfolio Coordinator in Career Center to lead implementation and management of campus-wide initiative. 7. Ensure students’ participation in experiential learning, study abroad and internships. Increase current participation rates in all three areas by 15% within three years. Develop extensive applied learning opportunities with major organizations, both domestic and abroad. Continue to expand the student, faculty and staff participation in ETEAL Applied Learning activities. Include alumni interactions wherever possible and track interactions in UNCW central database. Continue to expand the student participation in departmental for-credit internships, and in Career Center’s non-credit Certified Internship Program (CIP). Using the resources of the International Programs Office, the Career Center, the GoinGlobal international platform, and Trans-Atlantic Business Alliance (TABSA), expand students’ participation in international internships and jobs. Identify alumni overseas and connect to interested students to global internship opportunities. Document and track this in UNCW central database. Provide funding for students who want to study abroad but who do not have the financial resources to do so, through both federal financial aid and university funds. Track students who complete experiential activities, study abroad exchange and internships. Use them for marketing testimonials on website. Place all data in central database. Driver(s): Numbers of students participating in Experiential learning, study abroad coursework and internships. Metric(s).We have a significant amount of assessment data concerning applied learning on campus. It is a SACS requirement that we demonstrate improvement through the implementation of our Quality Enhancement Plan. Put all this data on the ONE university database system. Put all internship and study abroad experiences and contacts into database. Owner(s) ETEAL; Dean of Undergraduate Students; Assessment Directors; Office of International Programs; Career Center; Financial Aid Timing: 2.5 years remaining on the QEP, 3 years for all other goals Funding – QEP must be funded, according to SACS. Work with Director of ETEAL to identify other areas requiring funding. State funds, university fund raising. 8. Increase the number of UNCW students awarded admission to graduate school programs by 15% within the next three years. Offer more graduate school admission workshops and career fairs. Discuss graduate school options early in UNI courses, learning communities, mentoring, advising, and in gateway, required courses in degree programs. Grow the number of pre-professional student organizations to emphasize process of successful graduate school admission Driver(s): Number of student applications and tracking acceptance rates. Metric(s): Growing the number and quality of graduate school acceptances over a three year period. Owner(s): Academic Affairs, Faculty, Graduate School, Career Center, and University College Pre-Professional Programs Timing: within 3 years Funding: State funds, university funding. 9. Commit to additional faculty and staff hiring, increased training and incentives to increase participation in student success initiatives. These hires should be to restore positions lost to turnover and retirements, as well as tenure-track faculty and full-time staff positions due to enrollment growth. Driver(s): Staff and tenure track faculty positions to restore positions lost to employee turnover and retirements. Stop the process of "holding" faculty line positions in AA for one year delay in recruiting. Add staff and faculty commensurate with university enrollment growth. Metric(s): Number of faculty and staff positions allocated to academic departments and student support staff. Number of successful hires through recruiting efforts. Owner(s): Academic Affairs, Deans, Department Chairs Timing: On-going, beginning Jan 2016 Funding: State Budget, UNCW budget 10. Ensure that Assurance of Learning is in place throughout the campus. Every college, department, and division must assess its efforts, and report to Assessment Office. Housing this data under the new one, central UNCW database in partnership with existing structures would allow this to happen.