INSTITUTIONAL OUTCOMES MID-YEAR REPORT Fiscal Year 2015 INSTITUTIONAL OUTCOMES MID-YEAR REPORT Fiscal Year 2015 Office of Planning and Institutional Effectiveness College of DuPage 425 Fawell Blvd. Glen Ellyn, IL 60137 The mission of College of DuPage is to be a center for excellence in teaching, learning and cultural experiences by providing accessible, affordable and comprehensive education. TABLE OF CONTENTS LEADERSHIP Board of Trustees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Senior Management Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 GOALS AND TASKS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Goals & Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 RESULTS Goal 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Goal 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Goal 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Goal 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Goal 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Goal 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Goal 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Goal 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Goal 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 4 INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 LEADERSHIP BOARD OF TRUSTEES Erin Birt, Board Chairman Dianne McGuire Katharine Hamilton, Vice Chairman Kim Savage Allison O’Donnell, Secretary Nancy Svoboda Joseph C. Wozniak, Co-Vice Chairman Omar Escamilla, Student Trustee SENIOR MANAGEMENT TEAM Dr. Robert L. Breuder President James R. Benté Vice President, Planning and Institutional Effectiveness Catherine M. Brod Vice President, Resource Development/Executive Director of College of DuPage Foundation Dr. Joseph Collins Executive Vice President Dr. Charles Currier Vice President, Information Technology Earl E. Dowling Vice President, Student Affairs OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Thomas J. Glaser Senior Vice President, Administration and Treasurer Dr. Jean V. Kartje Vice President, Academic Affairs Mary Ann Millush Director, Legislative Relations and Special Assistant to the President Joseph Moore Vice President, Marketing and Communications Linda Sands-Vankerk Vice President, Human Resources 5 GOALS AND TASKS INTRODUCTION Strategic planning at College of DuPage is a continuous process that guides the direction of the institution and provides quantitative evidence of progress made towards advancing our Mission and achieving our Vision. To ensure satisfactory progress is being made toward institutional goals, a biannual Institutional Outcomes Progress Report is published. The report reflects key actions and results that contribute to advancing our Mission and achieving our Vision. GOAL 1 Goal Statement: Ensure a comprehensive offering of programs and services that anticipate and meet the needs of our community. Tasks: 1.1 Grow combined Fall and Spring (academic year 2013-2014) 10th day FTEs enrollment. 1.2 Ensure that our curricular offerings maintain high quality and align with changing community needs by modifying or discontinuing existing programs and/ or adding new degree and certificate programs as appropriate. 1.3 Add additional and strengthen current academic transfer partnership agreements (e.g., 3+1, 2+2, etc.) leading to a bachelor’s degree. 1.4 Enhance and expand opportunities to support student learning needs. 1.5 Enhance work force education and training opportunities for District residents. 1.6 Expand efforts to recruit and provide services and resources for non-traditional students. 1.7 Investigate the opportunity to offer select Bachelor of Applied Technology/Applied Science degrees. 6 1.8 Continue to develop and enhance cultural and community events and programs (e.g., McAninch Arts Center, Waterleaf, PE Center, Continuing Education, etc.) GOAL 2 Goal Statement: Demonstrate student success by implementing approaches resulting in top quartile retention, persistence and graduation rates. Tasks: 2.1 Grow financial resources to assist student persistence. 2.2 Develop and implement practices that improve student success as measured by retention, persistence and completion rates. GOAL 3 Goal Statement: Strengthen local, national and global partnerships. Tasks: 3.1 Ensure that the College of DuPage Foundation increases the number of annual individual donors, grows its assets and awards funds for student scholarships, program development, instructional equipment procurement and grants to the College, with a special focus on cultural arts, corporate/foundation giving programs and alumni relationship building. 3.2 Strengthen and diversify partnerships with District high schools. 3.3 Expand partnering opportunities with other community colleges to create and leverage best practices. 3.4 Position the College of DuPage Foundation to be among the top three charity choices for District community members and alumni residing in the District. INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 3.5 Develop and align program support and student scholarships with the needs, interests and priorities of the College and donors. 3.6 Develop new and enhance existing partnerships to implement outreach and targeted programs focusing on the adult student population, middle school students, underrepresented students and first generation low income students disadvantaged by the MAP grant suspension. 3.7 Pursue a legislative agenda that will assist in meeting the needs of students, community and the College. GOAL 4 5.2 Through programs and activities, continue to foster a culture of inclusiveness for students and employees. 5.3 Expand efforts to recruit, retain and graduate underrepresented students. 5.4 Continue to provide English as a Second Language (ESL), GED, etc., with a focus on transitioning students from non-credit to college degree and certificate programs of study. 5.5 Enhance recruitment of and support for international students. 5.6 Develop and implement programs and services to enhance institutional diversity and global engagement. Goal Statement: Promote the assets of the College: people, programs and facilities. GOAL 6 Tasks: 4.1 Maintain Higher Learning Commission/ AQIP and other appropriate accreditations and certifications. 4.2 Influence community perception and differentiate the College from competitors through branding. 4.3 Enhance the public’s awareness of significant programs, services, capabilities and institutional stewardship of taxpayer resources. 4.4 Leverage Regional Centers to promote College programs and services. 4.5 Identify, promote and leverage alumni and other significant stakeholders to enhance the academic reputation of the College. GOAL 5 Goal Statement: Address the impact of changing demographics in a global society. Goal Statement: Enhance College of DuPage’s strong financial position. Tasks: 6.1 Ensure the financial integrity and performance of the College (e.g., receive clean audit opinion, maintain the unrestricted fund balance per Board of Trustee Policy 10-40 and maintain “AAA/ Aaa” ratings by Standard & Poor’s and Moody’s, respectively). 6.2 Strengthen fiscal performance of all auxiliary enterprises (e.g., WDCB, Inn at Water’s Edge/Waterleaf, McAninch Arts Center, Business Solutions, Multimedia Services and Regional Centers). 6.3 Strengthen and expand fund raising activities to exponentially increase return on investment. 6.4 Establish reserves to address potential operating environmental challenges and strategic initiatives. Tasks: 5.1 Expand and coordinate academic, social and personal support systems for underrepresented populations. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 7 GOAL 7 GOAL 9 Goal Statement: Build a culture reflective of a positively engaged work force focused on the College’s mission, vision and values. Goal Statement: Ensure a dynamic technological environment. Tasks: 7.1 Enhance employees’ effectiveness and capabilities in supporting the goals and tasks of the College including building and enhancing leadership skills through professional development programs. 7.2 Improve College climate through enhanced collaboration. 7.3 Promote and utilize recognition programs (e.g., the I Am COD Individual Award!) to reinforce high performance and work force engagement. 7.4 Analyze and address the 2014 PACE survey results to positively impact institutional climate and culture. Tasks: 9.1 Revise and implement the Information Technology Strategic Plan. 9.2 Continue to improve the information technology infrastructure in order to enhance student learning and provide necessary support mechanisms. 9.3 Continue to improve the information technology infrastructure in order to maximize institutional effectiveness and to ensure that hardware and software are reliable, secure and user friendly. GOAL 8 Goal Statement: Expand and enhance state-ofthe-art facilities. Tasks: 8.1 Continue planning and start construction of the Homeland Security Training Center on the Glen Ellyn campus. 8.2 Update the Facility Master Plan. 8.3 Continue to enhance aesthetics of campus buildings and grounds. 8.4 Continue to maintain the College’s buildings and grounds to optimize the teaching and learning environment. 8.5 Determine capacity, utilization and future need for additional teaching and learning space (e.g., new classroom building) on the Glen Ellyn campus. 8 INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 INSTITUTIONAL OUTCOMES MID-YEAR REPORT 1. Ensure a comprehensive offering of programs and services that anticipate and meet the needs of our community. Tasks: 1.1 Grow combined Fall and Spring (academic year 2013-2014) 10th day FTEs enrollment. 1.2 Ensure that our curricular offerings maintain high quality and align with changing community needs by modifying or discontinuing existing programs and/ or adding new degree and certificate programs as appropriate. 1.3 Add additional and strengthen current academic transfer partnership agreements (e.g., 3+1, 2+2, etc.) leading to a bachelor’s degree. 1.4 Enhance and expand opportunities to support student learning needs. 1.5 Enhance work force education and training opportunities for District residents. 1.6 Expand efforts to recruit and provide services and resources for non-traditional students. 1.7 Investigate the opportunity to offer select Bachelor of Applied Technology/Applied Science degrees. 1.8 Continue to develop and enhance cultural and community events and programs (e.g., McAninch Arts Center, Waterleaf, Physical Education Center, Continuing Education, etc.) colleges have been declining in enrollment every semester since spring 2011. State of Illinois (Public Two-Year) Trends Fall 2014 • With respect to Full Time Equivalent students (FTEs), of the 39 Illinois community college districts, 35 saw a year-over-year decline and four (including College of DuPage) saw an increase. • College of DuPage’s year-over-year FTEs increase of 1.8 percent was the largest of the four Illinois community college districts that saw an increase. • The average year-over-year FTEs decline for all Illinois community colleges was 4.8 percent. • With respect to credit headcount, of the 39 Illinois community college districts, 31 saw a year-over-year decline and eight (including College of DuPage) saw an increase. • College of DuPage’s year-over-year credit headcount increase of three percent added 849 heads. By comparison, the combined total for the other seven Illinois community colleges districts that saw an increase was 1,264 heads. Percent Enrollment Change from Previous Year National Enrollment for 2-Year Public Colleges GOOD 0.00% -0.50% National Trends According to the National Student Clearing House Research Center, overall postsecondary enrollment has decreased 1.3 percent from the previous fall. Specifically, from fall 2013 to fall 2014 enrollment among public two-year institutions in the United States decreased by 3.5 percent. As can be seen in the chart 1, nationally public two-year OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Percent Change -1.00% -1.50% -2.00% -2.50% -3.00% -3.50% -4.00% -4.50% 2011FA % Change -2.30% 2012SP -1.80% 2012FA -3.60% 2013SP -4.10% 2013FA -3.30% 2014SP -2.90% 2014FA -3.50% Source: National Student Clearing House Research Center Linear Trend Line Chart 1 9 • The average year-over-year credit headcount decline for all Illinois community colleges was four percent. Five of our peer institutions saw a decline in FTEs that ranged from -0.3 percent for Harper, to -11.0 percent for Lake County. Illinois Community College Board has placed College of DuPage in Peer Group VII, along with Harper College, Joliet Junior College, College of Lake County, Moraine Valley Community College, Oakton Community College and Triton College. All Peer Group VII institutions have a fall 2014 headcount of over 10,000, with College of DuPage being the largest at almost 29,500. Chart 2, below, shows the relative size in headcount of the Peer Group VII institutions. Chart 4, below, illustrates the changes in headcount and FTEs are even more dramatic when comparing enrollment over a five-year period (fall 2010 - fall 2014). As can be seen in chart 3, below, four of the seven peer institutions saw a year-over-year headcount decline that ranged from -2.5 percent for Oakton, to -12.9 percent for Lake County. It should also be noted that over this five-year period, College of DuPage was the only Illinois community college to have an increase in FTEs (see chart 5, below). Chart 6, following page, displays College of DuPage’s headcount growth and chart 7, following page, shows College of DuPage’s FTEs enrollment growth from fall 2010 to fall 2014. Fall 2014 Headcount ICCB Peer Group VII Five-Year (Fall 2010 - Fall 2014) Enrollment Change 35,000 15% 30,000 10% 5% 0% 20,000 Percent Change Headcount 25,000 GOOD 15,000 10,000 -5% Headcount FTES -10% -15% 5,000 -20% -25% 0 COD Harper Joliet Lake Co. Moraine Oakton Triton -30% Source: ICCB Opening Enrollment Table 2 Source: ICCB Opening Enrollment Table 2 & Table 3 Chart 2 Chart 4 Year-Over-Year (Fall 2013 - Fall 2014) Enrollment Change ICCB Peer Group VII Five-Year (Fall 2010 - Fall 2014) FTES Change Illinois Community College Districts 10% 10.00% Headcount FTES -5% Percent Change Percent Change -5.00% -10.00% Chicago Danville DuPage Elgin Harper Heartland Highland Illinois Central Illinois Eastern Illinois Valley Joliet Kankakee Kaskaskia Kishwaukee Lake County Lake Land Lewis & Clark Lincoln Land Logan McHenry Moraine Valley Morton Oakton Parkland Prairie State Rend Lake Richland Rock Valley Sandburg Sauk Valley Shawnee South Suburban Southeastern Southwestern Spoon River Triton Waubonsee Wood 0.00% 5% 0% GOOD 5.00% GOOD -15.00% -20.00% -25.00% -30.00% -10% -35.00% -40.00% -15% Source: ICCB Opening Enrollment Table 2 & Table 3 Source: ICCB Opening Enrollment Table 3 Chart 3 10 Chart 5 INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 State of Illinois (Public Two-Year) Trends Spring 2015 • With respect to Full Time Equivalent students (FTEs), of the 39 Illinois community college districts 33 saw a year-over-year decline and six (including College of DuPage) saw an increase. • College of DuPage’s year-over-year FTEs increase of 2.1 percent yielded 326 FTEs, the largest number of FTEs of the six Illinois community college districts that saw an increase. • The average year-over-year FTEs decline for all Illinois community colleges was 4.2 percent. • With respect to credit headcount, of the 39 Illinois community college districts, 27 saw a year-over-year decline, two were flat and ten (including College of DuPage) saw an increase. • College of DuPage’s year-over-year credit headcount increase of 3.6 percent yielded 1,008 students, the largest number of students of the ten Illinois community college districts that saw an increase. With respect to Peer Group VII institutions, as can be seen in chart 8, below, three of the seven peer institutions saw a year-over year headcount decline that ranged from -2 percent for Lake County, to -8.9 percent for Moraine. Triton’s year-over-year headcount was flat. Five of the peer institutions saw a decline in FTEs that ranged from -0.2 percent for Harper, to 5.5 percent for Moraine. Chart 9, below, shows the headcount and FTEs change over a five-year period (spring 2011 spring 2015). College of DuPage was the only Peer Group VII institution to have both an increase in headcount and FTEs over the last five years. Year-Over-Year (Spring 2011 – Spring 2012) Enrollment Change ICCB Peer Group VII Five-Year (Fall 2010 - Fall 2014) Headcount Change College of DuPage 30,000 • The average year-over-year credit headcount decline for all Illinois community colleges was 3.4 percent. 6% GOOD GOOD 4% 29,000 2% Percent Change Headcount 28,000 27,000 0% Headcount -2% 26,000 -4% 25,000 -6% FTES -8% 24,000 2010FA 2011FA 2012FA 2013FA 2014FA -10% Source: ICCB Opening Enrollment Table 2 Source: ICCB Spring 2015 Enrollment Report Linear Trend Line Chart 6 Chart 8 Five-Year (Spring 2011 – Spring 2015) Enrollment Change ICCB Peer Group VII Five-Year (Fall 2010 - Fall 2014) FTES Change College of DuPage 10% 17,000 GOOD 5% GOOD 16,500 0% -5% Percent Change Number of FTES 16,000 15,500 -10% Headcount FTES -15% 15,000 -20% 14,500 -25% -30% 14,000 2010FA 2011FA 2012FA 2013FA 2014FA -35% Source: ICCB Opening Enrollment Table 3 Source: ICCB Spring 2015 Enrollment Report Linear Trend Line Chart 7 OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Chart 9 11 It should also be noted that over this five-year period, College of DuPage was also the only Illinois community college to have an increase in headcount and FTES (see charts 10 and 11 below). Five-Year (Spring 2011 – Spring 2015) FTES Change College of DuPage 16,200 GOOD 16,000 15,800 15,600 15,400 Number of FTES Chart 12, right, shows College of DuPage’s headcount growth and chart 13, below right, shows the College’s FTEs enrollment growth from spring 2011 to spring 2015. 15,200 15,000 14,800 14,600 14,400 Finally, as can be seen in chart 14, below right, not only is spring 2015 enrollment up, but it is the highest-ever spring credit headcount and FTEs enrollment in the history of the College. 14,200 14,000 2011SP 2015SP Five-Year (Spring 2011 – Spring 2015) Headcount Change College of DuPage 30,000 GOOD GOOD 29,000 -15.00% 28,000 Headcount Chicago Danville DuPage Elgin Harper Heartland Highland Illinois Central Illinois Eastern Illinois Valley Joliet Kankakee Kaskaskia Kishwaukee Lake County Lake Land Lewis & Clark Lincoln Land Logan McHenry Moraine Valley Morton Oakton Parkland Prairie State Rend Lake Richland Rock Valley Sandburg Sauk Valley Shawnee South Suburban Southeastern Southwestern Spoon River Triton Waubonsee Wood Percent Change -5.00% -10.00% 2014SP Chart 12 5.00% 0.00% 2013SP Linear Trend Line Five-Year (Spring 2011- Spring 2015) Headcount Change Illinois Community College Districts 10.00% 2012SP Source: ICCB Spring 2015 Enrollment Report -20.00% 27,000 26,000 -25.00% 25,000 -30.00% -35.00% 24,000 2011SP -40.00% 2012SP 2013SP 2014SP 2015SP Source: ICCB Spring 2015 Enrollment Report Source: ICCB Spring 2015 Enrollment Report Linear Trend Line Chart 10 Chart 13 Spring 10th Day Enrollment Over Time College of DuPage Five-Year (Spring 2011- Spring 2015) FTES Change Illinois Community College Districts 35,000 10.00% GOOD GOOD 5.00% -15.00% 29,108 25,000 20,000 Count Percent Change -10.00% Chicago Danville DuPage Elgin Harper Heartland Highland Illinois Central Illinois Eastern Illinois Valley Joliet Kankakee Kaskaskia Kishwaukee Lake County Lake Land Lewis & Clark Lincoln Land Logan McHenry Moraine Valley Morton Oakton Parkland Prairie State Rend Lake Richland Rock Valley Sandburg Sauk Valley Shawnee South Suburban Southeastern Southwestern Spoon River Triton Waubonsee Wood 0.00% -5.00% 30,000 15,000 15,952 -20.00% 10,000 -25.00% -30.00% 5,000 0 -40.00% 1968 1969 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 -35.00% Credit Headcount Source: ICCB Spring 2015 Enrollment Report Spring Term Full Time Equivalent Students (FTEs) Chart 11 12 Chart 14 INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 Credentials Awarded (Degrees and Certificates) A good measure to determine if the College is aligned with community needs (Task 1.2) and enhancing work force education and training opportunities for District residents (Task 1.5) is the number of credentials awarded. Over the past five years College of DuPage has significantly increased the number of credentials awarded. In academic year 2010 College of DuPage awarded 2,180 Associate of Applied Science (A.A.S.) degrees and job related certificates. In academic year 2014, the College awarded 3,519 A.A.S. degrees and certificates, an increase of 1,339 or 61 percent. Likewise, the number of transfer degrees has also increased significantly. In academic year 2010 College of DuPage awarded 1,100 transfer degrees and in academic year 2014 that number was 1,647 for an increase of 547 degrees or 50 percent. If you combine the career and technical degrees and certificates with the transfer degrees, in academic year 2014 College of DuPage awarded 5,166 credentials, an increase of 57 percent over academic year 2010. Chart 15, below, shows the trending over time. Credentials Awarded 6,000 GOOD Total Credentials Awarded 5,000 4,000 3,000 Certificates Degrees 2,000 1,000 0 AY 2010 AY 2011 AY 2012 AY 2013 AY 2014 Source: COD Fact Book Linear Trend Line Chart 15 OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Academic Affairs: • Enrollment change (10th day year-over-year Full Time Equivalent students): Academic Area Year-Over-Year FTEs Change Fall 2014 Honors Dual Credit Spring 2015 8.6% 13.4% 27.9% 40.5% Field Studies -32.4% 15.3% Adult Fast Track -12.2% -15.4% Online 2.1% 5.1% SLEA 58.4% 108.1% ABE/GED/ESL 13.6% 13% • Developed curriculum: ◦ Approved new degrees and certificates: ▪ Game Animation and Design A.A.S. degree. ▪ Cancer Registry Management certificate. ▪ Mechatronics Technology certificate. ▪ Mental Health First Aid certificate. ▪ Surgical Assisting certificate. ▪ American Welding Society’s Schools Excelling through National Skills Education level-one certificate. ▪ Practical Nurse certificate for Military Medical Corpsman. ◦ Pending approval from Illinois Community College Board, new degrees and certificates: ▪ Sign Language Interpreting A.A.S. degree. ▪ Anesthesia Technology A.A.S. degree. ▪ Digital Broadcast Journalism A.A.S. degree. ▪ American Sign Language certificate. ▪ Hearing Instrument Dispensary certificate. ▪ Magnetic Resonance Imaging Technology Advanced certificate. ◦ Pending approval by the Board of Trustees, new degree and certificates: ▪ Welding Technology A.A.S. degree. ▪ Nail Technology certificate. ◦ Developed new bridge programs: ▪ Medical Surgical I Bridge. ▪ GED Bridge to CIT. 13 • • • • • • ◦ Revising curriculum: ▪ Withdrew five Human Services degree Programs: Applied Gerontology A.A.S. degree. Correction Counseling A.A.S. degree. Domestic Violence Counseling A.A.S. degree. Developmental Disability A.A.S. degree. Residential Child Care A.A.S. degree. ▪ Deactivated 30 courses. ▪ Created 41 new course. ▪ Updated 22 courses. Developed transfer articulations: ◦ Signed 3+1 with National Louis University leading to a B.A. degree in Human Services. ◦ Signed a Reverse Transfer Agreement with Western Michigan University. ◦ Pending approval: ▪ Enhanced 2+2 with Purdue University Calumet (Nursing). ▪ Enhanced 2+2 with Roosevelt University (Paralegal Studies). ▪ 2+2 agreement with Roosevelt University (Culinology). ▪ Associate of General Studies (A.G.S.) degree Memorandum of Agreement with Chicago Regional Council of Carpenters. Hosted the Ideas to Profits Conference. Over 100 entrepreneurs and small business owners attended this full day conference with multiple learning tracks and a Business Pitch competition. Launched first accelerated opportunity adult education cohort to prepare to receive industrystandard certifications in Cisco Certified Entry Networking Technician (CCENT) and CriscoCertified Network Associate (CCNA). Lead partner in the DuPage County Early Childhood Initiative to identify and provide appropriate instructional and support services to underserved populations. Created and offered three Concealed Carry Classes. Awarded a $15,000 public safety grant to the Homeland Security Training Center to support the Citizen Emergency Response Program 14 • • • • • • • • with Milton Township, by funding two new initiatives: the Public Safety Academy and the Senior Citizen Safety Academy. Hosted Sampler Day to promote Continuing Education programs, attracting over 100 people. Relocated Cosmetology program to Addison Regional Center, procured Cosmetology School license and launched full-time program, in addition to ongoing part-time program. Introduced appropriate curriculum and added essential capital equipment to address mid-term accreditation issues with Automotive and Construction Management Programs. Facilitated successful re-accreditation visits from the National Association of Schools of Art and Design to accredit the Associate in Fine Arts degree, eight A.A.S. degrees and five certificates. The outcome of the application for re-accreditation and visits is expected in October 2015. Visitation by the National Kitchen and Bath Association to determine accreditation status for the Interior Design program for 2015. Report is pending. Held fairs to attract and educate students about career options, including the Manufacturing EXPO, and programs in Computer and Internetworking Technologies, Computer Information Systems, Horticulture, STEM (Science, Technology, Engineering and Math), Office Technology Information and Culinary. Developed workshops to prepare students for Compass Placement Testing, and traveled to numerous high schools and regional centers in order to provide expanded testing opportunities for new and dual credit students. During fall 2015, approximately 1,920 attended the sessions to prepare for taking the various COMPASS tests. Completed or updated 74 subject research guides, covering all College of DuPage curricula, and many additional guides developed for specific course sections. In addition, there are now eight tutorials for Research Fundamentals that pertain to any course with a research assignment. Each librarian has worked with faculty members to include a link to their relevant research guide in their Blackboard course shell. INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 • Developed and delivered ten workshops for faculty on citation, plagiarism, portfolio software and open resources for education in fall 2014. • Added resources in new formats, including e-books, streaming video and electronic image databases to support student learning. • Extended tutoring services by sending tutors to the Physical Education Center at designated times to work with College athletes. • Provided direct services and computer equipment to student veterans in cooperation with the College’s Veterans Services office through a grant from the Institute of Museum and Library Services. • Delivered a workshop on preparing to write a research paper by the Writing, Reading and Speech Assistance areas and the Library. • Hosted the WDCB’s Sunday Jazz Brunch on December 14th in the Waterleaf Restaurant which sold out with 146 covers. The New Year’s Eve dinner paired with the New Philharmonic Orchestra performance sold out with 195 covers. Administrative Affairs: • Rented space to community and business organizations via our Conference and Events Services Department through the first six months of fiscal year 2015 as follows: five community organizations on a weekly basis, five athletic organizations on a weekly basis during specific sport season, 64 non-College events lasting from 1-6 days. Additionally, Conference and Events Services staff assisted with 14 College-hosted events and six large College events. Information Technology: • Achieved a new all-time high of 88 percent online registration. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Office of the President — Legislative Relations/ Special Assistant: • Showcased, as part of the Student Trustee Reports at the Regular Meetings of the Board of Trustees, students and various aspects of student life at College of DuPage. • Completed the Presidents’ Study Group recommendation for the Applied Technology and Applied Science Baccalaureate degrees. The report was accepted by Presidents Council. White paper completed and moved to Illinois Community College Trustees Association and Illinois Community College Board. Planning and Institutional Effectiveness: • Developed and provided detailed reports to Student Affairs and Academic Affairs showing up-to-date enrollment by: student status; age; course type; subdivision; delivery mode; course site; ethnicity; enrollment intensity; residency; and admit status. • Developed and provided weekly color coded enrollment reports (FTEs, headcount and dual credit) to the Executive Vice President’s team during the fall and spring enrollment cycles. Student Affairs: • Grew fall Hispanic enrollment by 12.4 percent, whereas, African American enrollment remained fairly even at -0.4 percent. • Exceeded the number of incoming fall Presidential Scholars by 16 percent. • Staffed Welcome Tables at the opening of fall term with volunteers who assisted over 4,900 students. • Collaborated with Multimedia Services and Marketing and Communications to create a virtual campus tour. • Returned Homecoming to campus after a 40-year hiatus. • Developed new Fitness Center enhancing the wellness initiatives for the entire community. 15 2. Demonstrate student success by implementing approaches resulting in top quartile retention, persistence and graduation rates. Tasks: 2.1 Grow financial resources to assist student persistence. 2.2 Develop and implement practices that improve student success as measured by retention, persistence and completion rates. Executive Vice President: • Adopted by the Student Success Council, the Completion by Design model framework, and four sub-teams are focusing on the four components of the model. • Showing consistent positive trends over a fouryear period for online learning, developmental education, composition, speech and other course disciplines and methodologies. For example, developmental math student success has improved from 42 percent to 57 percent since 2010. • Received favorable reviews from the project mentors for the project selected for the Higher Learning Commission Academy for Student Persistence and Completion. Members of the Student Success Council will meet with the mentors to discuss progress at the Higher Learning Commission Annual Meeting in April. Academic Affairs: • Received $340,000 Workforce Investment Act Rapid Response grant to assist long-term unemployed and veterans access job-related certificate programs at College of DuPage leading to credential/employment. • Awarded by Illinois Community College Board Adult Education Distance Learning Pilot Grant to develop distance and hybrid delivery models for Advanced English as a Second Language students. • Implemented two Manufacturing-related scholarships while working with College of DuPage Foundation in establishment of ten new annual Manufacturing scholarships. 16 • Developed, approved and implemented new Advanced Manufacturing, Welding and Mechatronics courses. New student advisement and data collection processes have been developed and implemented. All Department of Labor/Trade Adjustment Assistance students have been recorded and are in structured semester-by-semester advisement. • Developed an Online Student Orientation for all online courses as of January 2015. This project was a recommendation of the Quality Improvement Project 15 Online subcommittee and will help students understand how to be successful in online courses. • Created a Student Self-Assessment that is available on College of DuPage Online website and promoted through the Online Student Orientation. • Developed, by Instructional Technology committee, an online course checklist that will be used as a guide for future online course development and delivery. • Developed education/training/professional development requirements, by the Instructional Technology committee to assist Associate Deans in course assignment. • Launched skill-specific English as a Second Language courses to address gaps not identified or addressed through core programming. • Piloted an online tutoring program, Tutor.com, for specific courses, during the second eight-weeks of fall semester. Seven hundred sixty-seven tutoring sessions were held, with an average length of 31 minutes. One hundred fifty-two sessions were physics, 64 were calculus, and 45 were algebra. Student feedback was positive. • Utilizing data-based decision-making, Quality Improvement Project 15 team members have investigated the success of students in collegelevel coursework subsequent to developmental courses; explored results of student success studies (investigating student success as a function of class frequency and class size, assess the success of the Tutor.com pilot, and assess the continuing effort of Partners to Success). Preliminary results indicate that students in English are more successful in their subsequent INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 college level coursework than students who tested into college-level courses. Math student trends have a positive curve for success, retention and persistence. • Approved by Mathematics faculty, a new course to shorten developmental coursework by five hours and provide a statistics-based route to College mathematics for students. • Working to retain students, Anthropology faculty members are sending any student who misses more than a week of classes an email with helpful suggestions. An analysis of characteristics of students who withdraw from Anthropology 1100 revealed their grades in the course average about 1/3 of a letter grade below the average grade point average of a randomly selected sample. degrees; transfer course takers; undeclared degrees; and undeclared course takers. • Submitted a set of comprehensive data to the National Higher Education Benchmarking Institute for inclusion in the National Community College Benchmarking Project database. • Developed a comprehensive College of DuPage Data Book as a requirement for participation in the Higher Learning Commission’s Academy for Student Persistence and Completion. The book includes data on: enrollment, demographics, retention, persistence, completion, milestones, momentum points, National Community College Benchmarking Project comparisons, Integrated Postsecondary Education Data System peer group comparisons, Noel-Levitz and Community College Survey of Student Engagement results. Human Resources: • Developed and delivered Student Employee Orientation Program. • Completed revised guidelines for Student Employment Hours. • Working with Financial Aid and Information Technology to develop a process to mechanize Federal Work Study, Student Eligibility and Funds Management which will eliminate the current manual, inefficient process. Resource Development/Foundation: • Provided a $20,000 College of DuPage Foundation Resource for Excellence grant to support student persistence. • Designated $600,000 from the College of DuPage Foundation budget to support student scholarship to help reward retention and persistence. Office of the President — Auditor: • Conducted a review of the Commercial Driver’s License (CDL) program offered through the partnership between Continuing Education and Bell CDL Enterprises, Inc. Planning and Institutional Effectiveness: • Developed an SQL program for tracking and reporting on student (cohort) retention, persistence and completion over time. Specific reporting includes fall to spring persistence, fall to fall persistence and completion (degree or certificate) at the 150 and 200 percent time frames. The report segments students by: Career and Technical Education degrees; Career and Technical Education certificates; Career and Technical Education course takers; dual credit; ESL/ABE/GED; transfer OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Student Affairs: • Implemented New Student Enrollment Seminars to benefit new at-risk students to navigate the steps to enrollment and make connections at the College. • Continued identification of near completers through the graduation initiative. • Instituted communication to students recognizing their academic progress and emphasizing expected completion and success. • Implemented and charted weekly retention and persistence tracking. • Submitted recommendations to the Student Success Council on mid-term grading, instructorinitiated withdrawals at the mid-term and late registration. • Implemented Steps to Enrollment on College website and working to create an online interactive Begin@COD session and Steps to Enrollment process. 17 • Implemented new student email policy to increase consistency of messaging to students for receipt of important College information. • Launched 11 projects and identified 16 current and eight future projects to employ technology to support student success. • Initiated review of data on persistence and completion along with Student Success Council to inform future student success programming. • Continued participation in the Higher Learning Commission Academy for Persistence and Completion which will also inform areas of Student Affairs for effective programming in support of student success. • Developed Smart Borrowing to promote loan and student debt awareness. • Increased number of part-time Student Success Counselors and Program Advisors. ◦ Six new part-time Student Success Counselors have been hired. ◦ Six new part-time Program Advisors have been hired and placed within the Divisions. ◦ Six to eight additional part-time Program Advisors are currently being hired for deployment in spring 2015. • Implemented a reminder postcard process which will encourage and prompt students to seek earlier appointments to establish their Student Educational plan for the following semester. • Streamlined process of assigning students to counselors/advisors with a goal of every full-time student having a designated contact to work with to develop their educational plan and to serve as a contact for Early Alert notices/follow up. • Developed introductory pathways at the four Regional Centers by providing educational planning and student financial assistance programing leading to new students being assigned a Student Success Counselor. • Point of Service surveys implemented in all Student Affairs areas. 18 3. Strengthen local, national and global partnerships. Tasks: 3.1 Ensure that the College of DuPage Foundation increases the number of annual individual donors, grows its assets and awards funds for student scholarships, program development, instructional equipment procurement and grants to the College, with a special focus on cultural arts, corporate/foundation giving programs and alumni relationship building. 3.2 Strengthen and diversify partnerships with District high schools. 3.3 Expand partnering opportunities with other community colleges to create and leverage best practices. 3.4 Position the College of DuPage Foundation to be among the top three charity choices for District community members and alumni residing in the District. 3.5 Develop and align program support and student scholarships with the needs, interests and priorities of the College and donors. 3.6 Develop new and enhance existing partnerships to implement outreach and targeted programs focusing on the adult student population, middle school students, underrepresented students and first generation low income students disadvantaged by the MAP grant suspension. 3.7 Pursue a legislative agenda that will assist in meeting the needs of students, community and the College. Executive Vice President: • Created by the Northern Illinois Regional P-20 Network, employees participate on active teams with the goal of improving student educational credential attainment at all levels of education in a region that includes six community college districts. • Attending P-20 leadership group meetings chaired by the President at Northern Illinois University. INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 Academic Affairs: • Increased the number of dual credit courses offered through high school partnerships by fourteen, and three new partners joined the College in offering dual credit. • Completed planning the Early College Initiative with West Chicago and Glenbard East High Schools is complete and will begin in fall 2015. Advertising brochures have been developed, and students are being reviewed by Glenbard East staff. • Presented dual credit updates at the High School Business/Technology Chairs Round-table hosted by College of DuPage. • Co-sponsored, with Glenbard District 87, a Mathematics Symposium for college and high school math teachers to examine factors that empower success in mathematics. • Collaborated with the Goethe Institute-Chicago to sponsor a German Career Day at College of DuPage for 300 high school and community college students. • Held 15th Annual Photography Exhibition featuring photos of 26 children supported by Easter Seals DuPage and Fox Valley which were taken by students in the College of DuPage photography program. • Utilized Perkins funding to sponsor a Student Leadership Academy which hosts approximately 100 high school students and their counselors to participate in a series of leadership/job readiness programs. • Initiated a coalition of college personnel dedicated to supporting adjunct faculty hiring, orientation, development and observations to include Harper, Waubonsee, Moraine Valley, Benedictine, Olivet Nazarene and Joliet Junior College. • Participated in Northern Illinois University consortium initiative to improve articulation and transfer between high schools and community colleges. • Presented at American Association for Adult and Continuing Education conference in Charleston, S.C., and Illinois Council of Community College Administrators conference on best practices in adjunct faculty support at College of DuPage. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS • Formed a new partnership between Business Solutions, Business and Technology (Horticulture) and University of Illinois at Chicago offering onsite customized training in summer and fall 2014. • Participating on the board of directors for the West Suburban Chamber of Commerce. • Joined the Consortium of Advanced Management International to access continuous improvement and other developed curriculum to better serve firms such as Navistar, Boeing and Grant Thornton. The Consortium of Advanced Management International has expressed interest in having College of DuPage lead a higher education management sub group. • Adult education leadership member is on the following statewide committees which provide input and drive statewide educational initiatives: ◦ Illinois Community College Board Chair of Adult Education Advisory Committee. ◦ Illinois Community College Board Career Technical Education Advisory Committee. ◦ Illinois Community College Board Illinois High School Equivalency Task Force. ◦ State Workforce Investment and Opportunity Act Task Force. ◦ Illinois Community College Board Management Information Systems Longitudinal Data Advisory Committee. • Identified new partnering opportunities with high school districts including adding summer College program in Districts 203 and 204, as well as offering Professional Development Units with District 204 beginning summer 2015. • Participating in Illinois Council for Continuing Education and Training and Northern Illinois Regional Consultative Council meetings to learn best practices with counterpart organizations. College of DuPage has committed to hosting a Northern Illinois Regional Consultative Council meeting in spring 2015. • Collaborating with three District 502 high schools (Technology Center of DuPage, York and Indian Prairie) to articulate a Program of Study for students interested in Culinary Arts. 19 • Launched Emerging Entrepreneurs (E2) Mentor program in partnership with Center for Entrepreneurship for current College of DuPage students and mentors from the business community. Funded by grant from the Coleman Foundation. • Hosted a Food Drive to the benefit the People’s Resource Center during the staging of A Christmas Carol. • Collaborating with Sauk Valley Community College, the College of DuPage’s Diagnostic Medical Imaging – Sonography program enrolled Sauk Valley Community College students in the didactic portion of the program. Sauk Valley Community College, will arrange and oversee clinical in their district for the students. • Hosted visitors from Harper College and Wheaton College to discuss current facilities and services. • Served as an internship site for Dominican University graduate students in library science. • Initiated the development of a northern Illinois network of community college testing services, and met with the group on this campus. • Serving on the Consortium of Academic and Research Libraries in Illinois statewide committees in 2014-2105. Consortium of Academic and Research Libraries in Illinois makes available world-class research materials. Administrative Affairs: • Facilities Planning and Development and Facilities Operations meet semi-annually with facility directors and members of Facilities Commission (ICCFOA) to review reporting practices, operational concerns and best practices. • Purchasing Manager and Director, Business Affairs participate in the Illinois Community College Purchasing Managers group, sharing ideas and best practices. Marketing and Communications: • Provided photographic coverage of College of DuPage Foundation Board meetings. • Publicized the grants luncheon internally. • Held fourth annual Laps with Chaps to raise funds for College of DuPage Foundation. 20 • Assisted in promoting COD4COD program through COD This Week, Green Sheet and Employee Portal. Office of the President — Legislative Relations/ Special Assistant: • Developed the College’s 2015 legislative agenda. • Held annual Legislative Breakfast to acquaint legislators with campus and update them on matters of importance to the College. • Received a resolution of congratulations for the 20th Anniversary of SLEA, from House Leader Durkin. • Completed the request for proposals process for lobbying services to support College efforts; Roger C. Marquardt Company, Inc. was engaged to perform the services. Planning and Institutional Effectiveness: • Developed specific reports (e.g., percent of developmental students at College of DuPage, etc.) to help College of DuPage and District 502 high schools work together in improving student success. Resource Development/Foundation: • Raised $1.8 million to date through the College of DuPage Foundation to support the various entities of the college. • Increased giving to annual College of DuPage Foundation scholarships by 56 percent year to date. • Received gifts from over 5,000 donors through the College of DuPage Foundation fiscal year to date, as compared to 4,500 last year at this time. • Increased the year end number of donors from 137 to nearly 900 in comparison to last year. • Raised $140,000 from year end giving in comparison to last year’s total of $55,000. • Launched a new cultural arts advisory committee to enhance College of DuPage Foundation fundraising for McAninch Arts Center related entities and WDCB. • Launched a President’s Corporate Advisory Council, including seven prominent community business leaders, to assist in creating corporate partnerships and philanthropic investment in the college. INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 • Launched the first Distinguished Alumni Program, recognizing eight outstanding alumni at an event in November. • Increased giving to Laps for Chaps by 41 percent. • Increased Corporate giving to the College of DuPage Foundation by 20 percent year to date. • Hosted a scholarship reception in October to further promote and celebrate students scholars and scholarship donors. • Continued to create partnerships with local banks to assist the Center for Small Business Development as investors and event sponsors. • Administered $100,000 of Resources for Excellence Grants awarded from the College of DuPage Foundation to various areas of the college. Student Affairs: • Hosted 7th annual Dare to Dream conference yielded over 700 young Latinas and their mothers who heard from presenters on how to achieve their dream of a better life. • Distributed post card to admitted and prospective students encouraging timely filing of FAFSA to meet MAP application guidelines and potential loss of grant monies. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 4. Promote the assets of the College: people, programs and facilities. Tasks: 4.1 Maintain Higher Learning Commission/ AQIP and other appropriate accreditations and certifications. 4.2 Influence community perception and differentiate the College from competitors through branding. 4.3 Enhance the public’s awareness of significant programs, services, capabilities and institutional stewardship of taxpayer resources. 4.4 Leverage Regional Centers to promote College programs and services. 4.5 Identify, promote and leverage alumni and other significant stakeholders to enhance the academic reputation of the College. Academic Affairs: • Introduced stackable certificates at Addison Center: Entrepreneurship, Organizational Leadership, Management and Supervision certificates leading into A.A.S. degree in Management through to B.A. degree in Management (3+1) with Benedictine University. • Enhanced marketing and branding of the McAninch Arts Center as a means of building the image of the College in the community. New web presence was created, preseason ticketing events, and reduced-cost tickets for students were implemented. • Expanded community outreach of the McAninch Arts Center through enhanced programming, open houses and an expansion of community events, including free concerts, lectures and gallery events. • Hosted a summer Lakeside Pavilion Concert and Movie series which attracted over 8,000 people to campus, many reporting it was their first time at the College. • Provided opportunities to showcase student musicians, faculty and visiting artists at Music Fridays @ Noon. • Hosted the Diagnostic Medical Imaging Pathophysiology Panorama on December 3, 2014. 21 Administrative Affairs: • Reinforced the College brand by enhancing the sense of place by completing the renovations of the Seaton Computing Center, McAninch Arts Center, Physical Education Center and Student Resource Center. The commencement of construction of the Homeland Security Training Center will create a facility that will enable the College to maintain its position as a leader in first responder training. Marketing and Communications: • Held Fourth Annual Laps with Chaps, bringing hundreds of people to the newly finished campus. • Issued Vol. 4, No. 3 issue of impact to 390,000 in district homes. • Included branding in every college message. Office of the President — Legislative Relations/ Special Assistant: • Invited the DuPage Mayors and Managers and DuPage County Board to the SLEA 20th Anniversary celebration and the Commerce and Community Breakfast. • Held fall information session for the College of DuPage neighbors. Planning and Institutional Effectiveness: • Completed the annual Academic Quality Improvement Program Action Project updated. Two projects were retired: Exemplary Student Experience and Improving the Effectiveness of the Comprehensive Advising Model, and four projects were updated for academic year 2014-2015: Improving Academic Performance; Early College High School Pilot; Designing a Blueprint for Student Success; and Improving Data/Information Availability and Management. College of DuPage received extremely positive feedback from Higher Learning Commission peer reviewers related to the two Action Projects (Improving Academic Performance and improving Data/Information Availability and Management) that were reviewed in 2014. For example, concerning the Improving Academic 22 Performance Action Project the peer reviewer wrote: “It is evident from this comprehensive and impressive report of accomplishments from the past year that College of DuPage exemplifies the use of evidenced-based and data-driven planning and decision making.” Likewise, the peer reviewer who evaluated the Improving Data/ Information Availability and Management Action Project was equally as positive. In the feedback report he noted, “Excellent! I would also suggest a future Higher learning Commission conference presentation and/or workshop, as this project is what many institutions are looking for to help manage and use their data effectively.” • Developed and submitted a detailed Quality Highlights Report to the Higher Learning Commission. The Quality Highlight Report is the final document related to the current Academic Quality Improvement Program accreditation cycle. College of DuPage anticipates receiving an eightyear reaffirmation of accreditation letter from the Higher Learning Commission in early 2015. • Developed the Institutional Effectiveness Council academic year 2014-2015 action plan which includes researching and outlining the content for the Academic Quality Improvement Program Systems Portfolio. The Systems Portfolio is a primary document by which institutions on the Academic Quality Improvement Program Pathway demonstrate they are meeting the Criteria for Accreditation. Through the Systems Portfolio, institutions document their approach to performance excellence and provide evidence of continuous improvement. • Developed and submitted on a timely bases required Illinois Community College Board and Higher Learning Commission updates and reports. Resource Development/Foundation: • Identified eight distinguished alumni who were inducted into the new College of DuPage Alumni Hall of Fame and who are engaging in various promotional and service projects for the college throughout the year. • Increased alumni giving to the College of DuPage Foundation by 34 percent fiscal year to date. INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 5. Address the impact of changing demographics in a global society. Tasks: 5.1 Expand and coordinate academic, social and personal support systems for underrepresented populations. 5.2 Through programs and activities, continue to foster a culture of inclusiveness for students and employees. 5.3 Expand efforts to recruit, retain and graduate underrepresented students. 5.4 Continue to provide English as a Second Language (ESL), GED, etc., with a focus on transitioning students from non-credit to college degree and certificate programs of study. 5.5 Enhance recruitment of and support for international students. 5.6 Develop and implement programs and services to enhance institutional diversity and global engagement. Academic Affairs: • Co-hosted, with Student Affairs, a webinar for faculty and administrators on strategies for recruiting and retaining African American men. • Planning, with Student Affairs, a celebration of Black History Month calendar of events and activities for February 2015. • Participating in Community College Initiative Program are 15 international students. This is funded by the Bureau of Educational and Cultural Affairs. A Community College Initiative Program student was featured in the Student Spotlight. Community College Initiative Program students presented at the December Board meeting. • Visited by President of Pentecost University and a Health Consultant from Ghana. Both faculty and administrators discussed potential partnerships in nursing, fire science and criminal justice studies. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS • Coordinated International Education Week : International flag ceremony, foreign films, Peace Corps presentation; Global Education Fair. • Applied for the Expanded Foreign Language Grant to offer Arabic language immersion program in summer 2016. • Collaborated on the submission of Department of Education grant application, Undergraduate International Studies and Foreign Language Program, which includes plans for a site visit/ faculty exchange in Vietnam. The grant application was not successful. • Presented a report by a College of DuPage professor who traveled to Hanoi University and Hanoi University of Mining and Geology and Hanoi National University of Education. Hanoi University of Mining and Geology is interested in joining Illinois Consortium for International Studies and Programs’ exchange program. Professor DJ Liu will meet with representatives of Hanoi National University of Education to discuss detail of Illinois Consortium for International Studies and Programs exchange program. • Increased selection of free and low-cost programming for seniors through Lunch Break Lectures, the Sage Series and courses designed for the Plus 50 Encore Completion Grant program. • Initiated the Reach Out program for 21-40 year old developmentally disabled adults. Courses focus on networking, communication skills, fitness and nutrition and self-advocacy skills. • Created a small study room for use by persons with disabilities accompanied by an assistant. • Extended tutoring services by sending tutors to the Physical Education Center at designated times to work with student athletes. • Met with international students in small groups with two writing/reading tutors twice a week focusing on discussion of the materials students had been assigned to read. Students were encouraged to schedule appointments in the Learning Commons. They also came as a group for a Learning Commons information session prior to the start of fall term. 23 Human Resources: • Implemented new policy mandating Diversity Training for all hiring managers and supervisors in addition to all search committee members. Three year refresher training process implemented for both. • Increased the number of Diversity recruitment sourcing mechanisms. • Participated in three diversity and veteran specific job fairs: Recruit Military, National Association for the Advancement of Colored People and Indo American Community Service job fairs. • Continue expanding employee recruiting and sourcing mechanisms including: increased utilization of social media i.e., LinkedIn, Twitter and Facebook; developing relationships and expanding our diversity and veteran employment outreach with Quad Country Urban League and Marines for Life. • Reconstituted Affirmative Action Committee which has convened twice since September to discuss the committee charge and unique ideas for attracting and retaining a diverse work force. • Vice President Human Resources member of the Student Diversity and Inclusion Advisory Committee. Marketing and Communications: • Created a video for Student Affairs focusing on diverse populations and video for Center for Diversity and Inclusion. Planning and Institutional Effectiveness: • Attend and actively participate in relevant community events (e.g., Lombard Chamber of Commerce, Choose DuPage, etc.) • Spoke at the American Society for Quality National Quality Education Conference and the Network for Change and Continuous Innovation (higher education’s network for change leadership) Annual Conference. • Accepted as a speaker for the Association for Strategic Planning Annual Conference, the world’s premier forum for the exchange of professional ideas and experiences among 24 strategy professionals and for UBTech 2015, the national conference on technology leadership in higher education. • Serve as a board member for the Association for Strategic Planning Chicago Chapter and a member on the national marketing and membership committee. Resource Development/Foundation: • Received a $2.2 million literacy grant from the Illinois Secretary of State and Illinois community College Board. Student Affairs: • Developed Behavioral Intervention Team marketing materials to promote the importance of campus safety. • Marketed Behavioral Intervention Team to promote the importance of campus safety. • Purchased Campus Clarity to provide online training and awareness about sexual misconduct for students. • Collaborated with Human Resources on the revision of Board Policy and Administrative Procedure No. 15-11: Prohibition of Sexual Discrimination, Harassment and Misconduct to ensure compliance with federal and state mandates. Draft revision has been submitted for further consideration according to College policy prior to adoption. • Created and implemented new Center for Student Diversity and Inclusion. • Planned and coordinated cultural events targeting the Latino population including Latino Student Visit Day; parent workshops; the Dare to Dream Conference for Latino 8th grade and freshman girls; and a new Mother’s Day event honoring mothers of our Latino students. • Required all F-1 visa students to purchase an insurance policy to ensure medical coverage while attending classes. • Organized month-long activities and events in celebration of Black History Month to enrich cultural diversity by highlighting contributions that African Americans have made to American history. INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 6. Enhance College of DuPage’s strong financial position. Tasks: 6.1 Ensure the financial integrity and performance of the College (e.g., receive clean audit opinion, maintain the unrestricted fund balance per Board of Trustee Policy 10-40 and maintain “AAA/ Aaa” ratings by Standard & Poor’s and Moody’s, respectively). 6.2 Strengthen fiscal performance of all auxiliary enterprises (e.g., WDCB, Inn at Water’s Edge/Waterleaf, McAninch Arts Center, Business Solutions, Multimedia Services and Regional Centers). 6.3 Strengthen and expand fund raising activities to exponentially increase return on investment. 6.4 Establish reserves to address potential operating environmental challenges and strategic initiatives. Academic Affairs: • Growing Business Solutions Contract Training. Fall 2014 six month revenue has exceeded fiscal year 2014 revenue. • Though ongoing, College of DuPage Finance calculates the total CE salary reductions since 2009 to be over $3,000,000 (-42 percent) despite benefits increasing. • Increased profitability of McAninch Arts Center through expanded ticket and concession sales. • Created new Group Sales position for the McAninch Arts Center that will help maximize ticket sales. • Waterleaf Restaurant significantly increased performance, with a fiscal year-to-date 61.7 percent increase in sales: $554,345 versus $342,802 for 2013 and a 60.8 percent increase in sales over December 2013. Administrative Affairs: • The police department continues to aggressively investigate cases of Financial Aid Fraud at the college. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS • Completed fiscal year 2014 audit of College, WDCB Radio Station and College of DuPage Foundation. Received an unmodified/unqualified opinion with no management letter comments. • Fund Balance reports prepared monthly and calculation of fund balance as a percent of operating revenues prepared and reviewed against Board target. • Account, bank and credit card reconciliations completed through the end of December, 2014. • Monthly analysis actual vs. budget by fund, department and key revenue and expense objects completed through the end of December. • Analysis of all auxiliary units completed through December and presentation prepared for February Board meeting. • Student accounts receivable balances monitored weekly. Three communications sent to all students with a failed payment prior to dropping the student. Human Resources: • Affordable Care Act: ◦ Working with managers, continue ongoing review and management of employee hours and positions to ensure compliance with Affordable Care Act. ◦ Audited all part time employees to ensure compliance with Affordable Care Act regulations. Continue counseling managers to identify pragmatic solutions that address the needs of the College while still maintaining standards and requirements. ◦ Created a tracking mechanism to capture current temporary employees along with end dates to ensure compliance with Affordable Care Act. ◦ Completed work with Ellucian Focus Group to develop system solution to monitoring hours worked as required for 2015 Affordable Care Act reporting. ◦ Engaged College of DuPage Task Force including Human Resources, Information Technology and Finance to work with Ellucian on implementing this system solution. 25 ◦ Convened College Insurance Committee to discuss 2015 renewals and discuss Cadillac Tax. ◦ Had initial planning session in November 2014 with Gallagher Benefit Services, our benefits consultant, to review the experience and demographics of our medical plans compared to benchmarks in the marketplace and to evaluate our plan costs and the financial impact of the Cadillac tax on the College. ◦ Monitoring marketplace to identify relevant strategies as alternative to current high cost plans (defined contribution health plans, high-deductible health plans and health savings accounts). • Pension Reform: ◦ Completed all required reporting to State Universities Retirement System (SURS) for earnings information of previously employed annuitants from September 1, 2013 through August 31, 2014. ◦ Continue to monitor and address issues related to reporting of annuitant 2014 earnings to SURS. ◦ Participated in semi-annual SURSMAC (SURS Advisory Committee) meeting in Champaign, IL. • Other: ◦ Completed insurance renewal process with brokers and vendors resulting in minimal increases to plan premiums. ◦ Renewal evaluation determined current dental plans are cost effective and competitive given current market conditions. ◦ Blue Cross Blue Shield audit report has been developed to maintain accuracy of monthly invoices. ◦ Created compensation incentive plan for WDCB underwriting. ◦ Review of employees vs. independent contractors at the McAninch Arts Center has been completed and changes made to employment status where appropriate. 26 Marketing and Communication: • Changed programing and enhanced promotion resulting in an increase to WDCB’s weekly “CUM” audience from 150,000 unique listeners to more than 180,000 for December 2014 through January 2015. • WDCB’s financials are on track to finish ahead of fiscal year 2014, further reducing the College’s subsidy of the station. • Created underwriting sales position by re-purposing vacant news position. • Developed and executing annual marketing plan for Waterleaf and Inn at Water’s Edge. Office of the President — Auditor: • Assisted the external audit firm with testing for Financial Aid and Illinois Community College Board reporting. • Reviewed all Illinois Community College Board apportionment submissions for accuracy. • Completed a review of cash receipts to determine compliance with College policies and procedures. • Completed a review of the procurement card program to determine compliance with College policies and procedures. Office of the President — Legislative Relations/ Special Assistant: • $20M+ is appropriated in the fiscal year 2015 Illinois state budget. Resource Development/Foundation: • Increased overall annual giving to auxiliary enterprises by 11 percent to date. • Raised $431,000 in private support to WDCB. • Received two estate bequests benefiting the McAninch Arts Center art collection at a total value of nearly $600,000. • Received $92,000 in grants for the Procurement Technical Assistance Center from the Illinois Department of Commerce and Economic Opportunity. • Received a $24,000 grant from the Illinois Arts Council for the McAninch Arts Center. INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 7. Build a culture reflective of a positively engaged work force focused on the College’s mission, vision and values. Tasks: 7.1 Enhance employees’ effectiveness and capabilities in supporting the goals and tasks of the College including building and enhancing leadership skills through professional development programs. 7.2 Improve College climate through enhanced collaboration. 7.3 Promote and utilize recognition programs (e.g., the I Am COD Individual Award!) to reinforce high performance and work force engagement. 7.4 Analyze and address the 2014 PACE survey results to positively impact institutional climate and culture. Executive Vice President • Hosting the following meetings on a regular basis: ◦ Meets monthly with constituency leaders from College of DuPage Faculty Association, College of DuPage Adjuncts Association and Classified Staff. ◦ Meets bi-weekly with Shared Governance Council. ◦ Meets bi-monthly with Managerial staff to discussion issues and concerns. ◦ Monthly Administrator meetings. • Developed a Parking Task Force to discuss current parking issues and deliver a recommendation to Shared Governance Council. • Working with Faculty Senate to address issues of concern identified in the PACE survey. Academic Affairs: • Established a year-long New Faculty Institute to offer professional development opportunity to 29 new full-time faculty, which includes a retreat and bi-weekly presentations by seasoned faculty at the College. • Adjunct Faculty Support Office offered orientation and professional development OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS • • • • • • • • opportunities. Initiated BloomBoard technology to track observation of adjunct faculty and related professional development opportunities to improve performance. Participated in the American Association of Concurrent Enrollment Partnerships conference in Chicago which addressed best practices in dual credit/concurrent enrollment. Increased faculty training and support on educational technology. Professional development sessions for faculty continue at an increased pace, with over 67 sessions held during fall 2014. Currently scheduled topics include: hybrid teaching, Camtasia, Google Docs, Weebly, Prezi and the Blackboard Gradebook. Discipline-specific sessions on online teaching best practices are now offered. Developed a new team-based online course design strategy by the Quality Improvement Project 15 online subcommittee. This teambased strategy will guide future online course development and revision and make each project a collaborative project with cross-fertilization of ideas and teaching strategies across faculty members and hopefully across disciplines and divisions. Renamed the Office of Instructional Design and Development as Office of Learning Technologies, and moved to new, high profile location. This space gives us the ability to serve faculty more visibly and create a new sense of collaboration in the development and maintenance of online courses and the use of technology in teaching and learning. Recognized faculty achievements and contributions through division celebrations. Exhibited work by Fine and Applied Arts faculty in Carney Art Gallery. Developed and delivered workshops for division faculty on open resources for education, portfolio software, copyright, plagiarism-proof assignments and incorporating library resources into Blackboard. Working with a faculty committee, the Library will develop a faculty and staff creative works exhibit for fall 2015. 27 Administrative Affairs: • Working as members of a training consortium, College of DuPage Police employees help provide continuing education to all officers annually. • Performed the skip-a-level meeting with all team members in the Facilities Operations group to communicate the College’s goals, tasks, vision, mission and values. The purpose of the meetings was to build trust between management and team members. • Constantly worked with team members to enhance the working environment of Facilities Operations and build team morale. Human Resources: • Continuing to award I AM COD Awards twice a year. • Continuing to work with staff and faculty professional development advisory committees to identify and develop additional professional development curriculum for staff and faculty. • Collaborated with Deans, Student Affairs and peers at other community colleges to create short term and long term training plan for compliance with the Clery Act, Violence Against Women Act, Title IX and related legislation. Roll-out started with new employees at New Employee Orientation in January 2015 and continues over the next fiscal year. • Developed the New Manager Orientation course Your Leadership Journey with initial implementation targeted for February 2015. This program will introduce new leaders to differentiators that are important to building a positive reputation as well as contributing to the organization’s success, identify ways to set priorities and establish themselves as trustworthy leaders and discuss best practices and tips for leading former peers. • Offered Employee Professional Development opportunities: Foundations of Communication series, Information Session: Professional Development Dollars, Myers Briggs Type Indicator (MBTI) Team Building and Presentation Skills Essentials series, Article Discussion: Developing Resilience, NIN 28 • • • • • • • • • • (Northern Illinois Network) Staff Support Exchange, Information Session: Team Sites, Developing Positive Relationships at Work (module 1 of 3), Discover and Develop: How good is your Time Management. Advanced Service Excellence training: Every Call Counts and AVAYA IP Phone Training. Delivered in-person Customer Service training to Student Affairs and Human Resources, integrating The Other Side of the Window with Dealing with the Irate Customer. Developed Professional Email Etiquette training. Offered Faculty Professional Development: Globalizing your Curriculum, Supporting All Students, October In-Service Day; Cooperative, Collaborate, Co-Create; Serving Undocumented Students, The Future of Research: Plagiarism Proof Assignments, Learning Hybrid: Hybrid Learning. Developed and implementation of Blackboard Training: Blackboard: Gradebook; Blackboard: Creating Content; Blackboard: Discussions; Blackboard: Tests; and Blackboard: New Features! Offering technology training: Instructional Technology; Workshop for New Online Instructors; Link, Stream Embed: How to Incorporate Library E-Resources; Copyright for Faculty; WordPress for Faculty; Smartphones as Clickers; Camtasia; Brownbag: Online Series; Teaching with Technology, Ask an Expert: Submitting Final Grades, Microsoft PowerPoint 2013 Essential and Camtasia. Developed and implemented training modules for the orientation of new supervisors, managers and administrators: Sodexo Catering, A/P and Annual Plans, Budget and Payroll, and Budget Best Practices. Scheduled leadership courses: Building Trust article discussion, Creating Strong Relationships. Attended webinars addressing the Clery Act, Title IX and Campus Save Act for understanding of expectations regarding new legislation. Completed work on taskforce to develop mandatory Violence on Campus report due October 1, 2015. INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 • Completed with the assistance of Dean of Student Development and legal counsel, revisions for Board Policies 15-10, 15-11, 20-5, 20-35 and Procedure 15-11 on Sexual Harassment, Misconduct and Discrimination to ensure compliance with Clery Act, Title IX and Violence Against Women Act. • Revised, implemented and updated internal mechanisms associated with Administrative Board Policy on Background Screening to reflect new Ban the Box legislation. • Completed revisions to Classified Employee Appeals process. • Began Regional Center site visits and plan to continue on a quarterly basis. • Serving as member of the Behavioral Intervention Team to assess behavioral threats and potential threats to College of DuPage community. • Instituted weekly conference calls with Gallagher Bassett Services and Blue Cross Blue Shield as well as monthly onsite meetings with Gallagher Bassett Services to ensure benefits are high quality and competitively priced. • Arranged for VALIC to hold education sessions in conjunction with fall Benefits Fest. • Participated in College of DuPage Adjuncts Association member meetings during In-Service to address questions and concerns. Facilitated meetings to amicably resolve concerns of Counselors and Advisors. • Worked with Deans of Learning Resources and Student Services to resolve treatment of vacation and holiday time for full-time faculty. • Met with Fraternal Order of Police representatives to discuss concerns about the transition of temporary officers to part time employees, resulting in Fraternal Order of Police not pursuing a demand to bargain. • Collaborated with Student Affairs to develop concept of Lecturer positions for Counseling and Advising for implementation January 2016. Work approved in concept, working on specifics of position to discuss with College of DuPage Adjuncts Association. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS • Implemented Aurico background screening process with Hire Touch workflows. • Creating process improvements to assist managers with the timely completion of employee probationary performance evaluations. • Attending weekly staffing meetings with Waterleaf Management team to assess current and future staffing needs while actively sourcing candidates and working on a partnership model with hiring managers. • Created custom College of DuPage enrollment website for the 403b/457 deferred compensation plans. • Benchmarked performance evaluation processes from several community colleges; determining recommendation for improving College of DuPage performance evaluation process. • Creating process improvements to assist managers with the timely completion of employee probationary performance evaluations. • Updated the employee tuition waivers process. • The Four Pillars of Trust webinar discussions delivered to Student Affairs department as well as an open enrollment session December 2014. • Vice President, Human Resources continues ongoing discussions with the Classified Personnel Association Committee regarding guidebook updates and revisions. • Significant time allocated to CODFA Grievance and FARB responses and meeting preparation. Marketing and Communications: • Edits and disseminates two internal weekly newsletters, Greensheet and College of DuPage This Week, dedicated to keeping the College of DuPage community informed of College activities. Office of the President — Auditor: • Reviewed contractor labor rates for referendum construction projects to ensure accurate labor charges. • Reviewed referendum construction projects to identify overcharges to be refunded to the College. 29 Office of the President — Legislative Relations/ Special Assistant: • Met with members of Academic Affairs and faculty to identify needed academic equipment/ materials and initiate said purchase. • Held Pizza with the Student Leaders to update them on College initiatives and discuss items of interest with them. • Held Chap-a-palooza III, all College fall event, as well as, Adjunct Faculty reception. • Instituted pumpkin decorating team building and COD Cares event. • Held Thanksgiving and Holiday Gathering employee events. • Held design discussions for the Teaching and Learning Center, seeking input from the College community. • Held informational meetings with the various College constituencies. • Approved five and completed two of the fifteen suggestions submitted to Enhance COD. Planning and Institutional Effectiveness: • Developed the Institutional Effectiveness Council’s academic year 2014-2015 action plan which includes reviewing the PACE and other survey data and providing the Executive Vice President with recommendations for actions and improvements. • Reconvened the Strategic Long Range Plan Advisory Committee (SLRPAC) and started the review and annual update of the Strategic Long Range Plan. • Updated and revised the format of the 2013-2014 College of DuPage Fact Book. • Developed and reviewed with the Senior Management Team the first and second quarter Stop Light report. 30 8. Expand and enhance state-of-the-art facilities. Tasks: 8.1 Continue planning and start construction of the Homeland Security Training Center on the Glen Ellyn campus. 8.2 Update the Facility Master Plan. 8.3 Continue to enhance aesthetics of campus buildings and grounds. 8.4 Continue to maintain the College’s buildings and grounds to optimize the teaching and learning environment. 8.5 Determine capacity, utilization and future need for additional teaching and learning space (e.g., new classroom building) on the Glen Ellyn campus. Academic Affairs: • The Homeland Security Training Center is on schedule to open in July/August 2015. • A new HVAC lab configuration for boiler and chiller systems is 80 percent complete. • Construction of the new Advanced Center for Digital Manufacturing lab and the Smart Grid Technology Labs are better than 90 percent complete and are operational for spring classes. • Completed renovations at Carol Stream Regional Center and officially opened for business. • Completed renovations at Naperville Regional Center and the site opened for spring classes. Enhanced Learning Commons facilities in both Naperville and Carol Stream were completed in fall 2014 and are now fully operational. During Naperville construction, testing services were provided for area residents at the Frye center. The Carol Stream Learning Commons will accommodate students formerly served by the Bloomingdale Regional Center, in addition to offering new services to the Carol Stream Regional Center. • Ordered furniture to replace aged shelving and carrels in the Library that were not replaced in the construction project. • Enhanced Learning Commons by completing a reconfiguration of some of the fixed furniture INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 and adding additional furniture (tutoring stations, tables) in the Learning Commons. Lengthened the Math Assistance service desk in order to maximize student capacity. • Updated Testing Center security camera system to comply with national testing regulations. Administrative Affairs: • Commenced construction of the Homeland Security Training Center on September 17, 2014. The building will be open for classes in August 2015. • Completed site improvement projects to correct tennis court defects and resolve poorly draining areas between the football and baseball fields. West College Road was completed and opened for use at the start of the 2014 fall semester. Additional site improvement projects are in the planning stages to improve storm water flow on the west campus, enhance pedestrian circulation and pathways around the sports complex and improve campus storm water control. • Received Requests for Proposals for a consultant to prepare an update to the Facilities Master Plan. The planning process is anticipated to begin in February/March of 2015. • Worked with Custodial and Building and Grounds managers to improve the quality of work. Our goal is to provide a friendly and welcoming environment for students, faculty, staff and visitors. • Started and completed many projects to not only enhance the look of the buildings but also provide a safer environment. Typical projects include all concrete and paver enhancements to McAninch Arts Center and Student Resource Center, Health and Science Center north, the resurfacing and re-striping of all parking lots, roadway lighting improvements by McAninch Arts Center and etc. • Completed many projects through Capital Maintenance funding. These projects not only enhance the look of the campus but also improve the efficiency and the safety of the HVAC equipment. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS • Provided leadership to all team members to empower them to do better and more effective work in order to improve operational efficiency. • Worked with Central Scheduling to establish capacity for of all classrooms and provided proper furnishings such as tables, chairs and any other classroom furniture to meet the teaching requirements. • Scheduled a study of space utilization recommendations as part of the Facility Master Plan update. Marketing and Communications: • Completed a revised video, complete with aerial images, of the newly enhanced College of DuPage campus. Office of the President — Auditor: • Reviewed contractor labor rates for referendum construction projects to ensure accurate labor charges. • Reviewed referendum construction projects to identify overcharges to be refunded to the College. Planning and Institutional Effectiveness: • Produced a comprehensive space analysis shows: ◦ College of DuPage is in-line with other Illinois community colleges with respect to the ratio of office to instructional space. ◦ College of DuPage is not overbuilt with respect to instructional or office space as evidenced by being in the bottom quartile of Illinois community colleges with respect to the amount of office and instructional space per student. ◦ Over the past five years College of DuPage added 6,000 square feet of dedicated student study space, for a total to 85,000 square feet. Research shows that this type of space helps to promote student engagement and success. ◦ The space allocated for Senior Management Team offices at College of DuPage is in line with other institutions of higher education. 31 9. Ensure a dynamic technological environment. Tasks: 9.1 Revise and implement the Information Technology Strategic Plan. 9.2 Continue to improve the information technology infrastructure in order to enhance student learning and provide necessary support mechanisms. 9.3 Continue to improve the information technology infrastructure in order to maximize institutional effectiveness and to ensure that hardware and software are reliable, secure and user friendly. Academic Affairs: • Preparations have been made for a formal Learning Management System (LMS) evaluation process to kick off during spring 2015. Blackboard, Canvas, D2L will be on campus during February/March to demo their products to the College, with a November 2015 date to confirm the preferred LMS. • To improve offerings in computer programming, Continuing Education acquired two 3-D printers, a 3-D scanner and established a 24-station Mac computer lab for design software courses. • The Library furnished and opened its new Digital Media Lab this fall. This is part of the Library’s new initiative to support students’ learning of new educational and presentational technologies. Administrative Affairs: • Police personnel participated on the team which secured grant funds to bring wireless locks to classrooms. Information Technology: • Continuing on schedule to complete the Information Technology Strategic Plan. • Continuing to improve the information technology infrastructure by: ◦ Implemented employee benefits enrollment. 32 ◦ ◦ ◦ ◦ ◦ Upgraded Chap App – mobile app. Implemented electronic transcript capture. Completed expansion of lecture capture. Upgraded and re-branded portal. Completed implementation of Intelligent Learning Platform. ◦ Increased Internet bandwidth from 600 Mbs. to 800 Mbs. ◦ Expanded implementation of SARS for appointment and queue management to additional college departments. Additional functions to enhance communications to students with text messages and appointment reminders are now in use. ◦ Completed Student Services Colleague Review. ◦ Enhanced wireless coverage in the remodeled Naperville Regional Center. ◦ Continued to enhance wireless coverage in heavy traffic areas on main campus. ◦ Worked with Verizon Wireless to expand cellular coverage to all the buildings on main campus. • Stabilized Colleague student systems, improved reliability to 99.99 percent. Human Resources: • Working with Information Technology to develop a list of terminated employees that have been designated as Do Not Hire to incorporate into Hire Touch applicant fields so hiring managers will be informed during application process. • Collaborated with Information Technology and Payroll to develop an internal automated process for Family and Medical Leave Act tracking. Continue working through issues of process to ensure effectiveness. • Working with Information Technology to develop employee turnover report mechanism to determine trends in turnover. • Continue working with Information Technology to develop process to mechanize new hire benefit process. Successfully implemented automation of Group Life Insurance and Voluntary Long Term Disability Rates. To INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015 date, approximately 10 percent of employee transactions have been automated. • Created a report to facilitate data feeds to our vendors for new hire benefits online enrollment. • Initial process review of the Retiree Health Insurance Reimbursement process completed in order to determine if automation viable. • To date, we have implemented 85 percent of the electronic on-boarding forms in Hire Touch recruiting system. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Planning and Institutional Effectiveness: • Reviewed, validated and finalized the content for the Data Warehouse dashboard widgets. Student Affairs: • Implemented a series of electronic applications (e.g., ChapApp, Schedule Planner, Chaparral Life, etc.) to enhance student services. 33 34 INSTITUTIONAL OUTCOMES MID-YEAR REPORT FY 2015