ANNUAL PLAN Fiscal Year 2016 ANNUAL PLAN Fiscal Year 2016 Office of Planning and Institutional Effectiveness James R. Benté, Vice President College of DuPage 425 Fawell Blvd. Glen Ellyn, IL 60137 The mission of College of DuPage is to be a center for excellence in teaching, learning and cultural experiences by providing accessible, affordable and comprehensive education. 2 ANNUAL REPORT FY 2014 TABLE OF CONTENTS LEADERSHIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 CORE STATEMENTS Philosophy Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mission Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vision Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Institutional Core Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 6 6 6 ANNUAL PLANS Academic Affairs – Vice President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Administration – Senior Vice President and Treasure . . . . . . . . . . . . . . . . . . . . . 21 Human Resources – Vice President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Information Technology – Vice President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Marketing and Communications – Vice President . . . . . . . . . . . . . . . . . . . . . . . . 27 Office of the President – Internal Auditor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Office of the President – Director, Legislative Relations and Special Assistant to the President.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Planning and Institutional Effectiveness – Vice President . . . . . . . . . . . . . . . . . . 37 Resource Development and COD Foundation – Vice President and Executive Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Student Affairs – Vice President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 3 LEADERSHIP BOARD OF TRUSTEES Katharine Hamilton, Board Chairman Erin Birt Deanne M. Mazzochi, Vice Chairman Dianne McGuire Frank Napolitano, Secretary Joseph C. Wozniak Charles Bernstein Gloria Roark, Student Trustee SENIOR MANAGEMENT TEAM 4 Dr. Joseph Collins Earl E. Dowling, Vice President, Acting Interim President Student Affairs James R. Benté, Vice President, Dr. Jean V. Kartje, Vice President, Planning and Institutional Effectiveness Academic Affairs Catherine M. Brod, Vice President, Mary Ann Millush, Director, Resource Development/Executive Director Legislative Relations and of College of DuPage Foundation Special Assistant to the President Dr. Charles Currier, Vice President, Joseph Moore, Vice President, Information Technology Marketing and Communications John Dischner, Interim CFO, Linda Sands-Vankerk, Vice President, Administrative Affairs Human Resources ANNUAL REPORT FY 2014 INTRODUCTION Strategic planning at College of DuPage (COD) is a continuous process that guides the direction of the institution and provides quantitative evidence of progress made towards advancing our mission and achieving our vision. Therefore, this Annual Plan is but one document in a “family” of COD planning documents. • The Fact Book provides an evidential base for the planning process by identifying statistical and trend data related to district demographics, student enrollment, retention and success, degree and certificates offered, employee numbers and demographics, and other pertinent information. • The Strategic Long Range Plan (SLRP) is the key document in the family of planning documents. By identifying strategic goal and related tasks it provides a clear and concise three to five year road map for the College. • Driven by the SLRP, the Annual Plan is the tactical component of the strategic planning process. The Annual Plan defines the objectives and strategies that must be accomplished within that fiscal year. • Since implementing objectives and strategies requires resources, the fourth document in the family of planning documents is a five year financial plan that resides within the College of DuPage Budget for the fiscal year. Using realistic and conservative assumptions, resources are projected and allocated to fund the various divisional and departmental objectives and strategies. • The last and critically important document in the family of planning documents is the Institutional Outcomes Report. The Institutional Outcomes Report provides College leadership, staff, trustees and the community with a comprehensive assessment of fiscal year results. Office of Planning and Institutional Effectiveness James R. Benté, Vice President August 2016 College of DuPage 425 Fawell Blvd. Glen Ellyn, IL 60137 OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 5 CORE STATEMENTS INSTITUTIONAL PHILOSOPHY STATEMENT College of DuPage believes in the power of teaching and learning. We endorse the right of each person to access opportunities to learn and affirm the innate value of the pursuit of knowledge and its application to life. Our primary commitment is to facilitate and support student success in learning. MISSION STATEMENT The mission of College of DuPage is to be a center for excellence in teaching, learning, and cultural experiences by providing accessible, affordable, and comprehensive education. VISION STATEMENT • College of DuPage is committed to excellence. We seek quality in all that we do. To ensure quality, we are committed to continual assessment and self-evaluation. College of DuPage will be the primary college district residents choose for high quality education. • College of DuPage values diversity. We seek to reflect and meet the educational needs of the residents of our large, multicultural district. We recognize the importance of embracing individual differences and cultures and value the contributions made to the College by people of all ethnic and cultural backgrounds. We affirm our role as a catalyst for promoting dialogue and tolerance on issues supporting the common good. INSTITUTIONAL CORE VALUES • College of DuPage promotes participation in planning and decision making. We support participatory governance and the involvement of the College community in the development of a shared vision. We believe that all students, staff, and residents can make meaningful contributions within a respectful environment that encourages meaningful discourse. We strive to build an organizational climate in which freedom of expression is defended and civility is affirmed. INTEGRITY We expect the highest standards of moral character and ethical behavior. HONESTY We expect truthfulness and trustworthiness. RESPECT We expect courtesy and dignity in all interpersonal interactions. RESPONSIBILITY We expect fulfillment of obligations and accountability. • College of DuPage will be a benefit to students and community. The needs of our students and community are central to all we do. 6 ANNUAL REPORT FY 2014 AREA OF RESPONSIBILITY AREA/DIVISION RESPONSIBILITY Academic Affairs ........................................................... Jean Kartje, Vice Presiden Administration ............................................................... Vice President and Treasurer Human Resources ......................................................... Linda Sands-Vankerk, Vice President Information Technology ................................................ Charles Currier, Vice President Marketing and Communications ................................... Joseph Moore, Vice President Office of the President, Internal Auditor ...................... James Martner, Director Office of the President, Legislative Relations ............... Mary Ann Millush, Director and Special Assistant to the President Planning and Institutional Effectiveness ....................... James R. Benté, Vice President Resource Development and COD Foundation ............. Catherine M. Brod, Vice President and Executive Director of COD Foundation Student Affairs ............................................................... Earl E. Dowling, Vice President OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 7 8 ANNUAL PLAN FY 2016 COLLEGE OF DUPAGE OBJECTIVES FOR Jean Kartje ANNUAL PLAN ORGANIZATIONAL AREA/DIVISION POSITION OBJECTIVES FOR 2015-2016 Academic Affairs Vice President DATE OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs NO. OBJECTIVE SLRP TASK LINKAGE 1. To ensure a comprehensive offering of programs and services that anticipate and meet the needs of our community. Goal 1. Tasks 1.1., 1.2., 1.3., 1.4., 1.5., 1.6., 1.7., 1.8., 1.9. STRATEGY (Goals & Tasks) 1.1. Grow combined fall and spring (Academic Year 2015-2016) 10th day FTES enrollment. 1.2. Ensure that our curricular offerings maintain high quality and align with changing community needs by modifying or discontinuing existing programs and/or adding new degree and certificate programs as appropriate. 1.2.1. 1.2.2. Liberal Arts Division will: 1.2.1.1. Undertake a comprehensive review of all Active Course Files by discipline and revise curriculum, as needed. 1.2.1.2. Review of Program Goals by discipline and develop assessment projects (SOAPS) that ensure goals are being met. 1.2.1.3. Revise curriculum, where needed, to ensure continued viability and transferability of programs, focusing on Dance, ESL, Technical Writing, and Photography. 1.2.1.4. Implement and assess pilot for STAMP proficiency assessment in Languages. 1.2.1.5. Develop Programs of Study in GRDSN, MPTV, and PHOTO. Health and Sciences division will create and obtain Illinois Community College Board approval for one new Associate of Applied Science degree and four new certificate programs. 1.2.2.1. A.A.S. Degree: 1.2.2.1.1. 1.2.2.2. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Early Childhood Administration (Early Childhood Education and Care) Certificates: 1.2.2.2.1. Ophthalmology Technician—Certificate 1.2.2.2.2. Paraprofessional Certificate (Education) 1.2.2.2.3. Fund Development for the Human Services Professional Certificate (Human -Services) 1.2.2.2.4. Basics of Data Science Certificate (Sociology) 9 OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 1. cont. 1.2.3. 1.2.4. 1.2.5. 1.3. 10 Business and Technology Division will create and obtain approval for new courses/ degrees/certificates or examine different deliver formats in the following areas: 1.2.3.1. Horticulture—Urban Farming 1.2.3.2. Culinary/Hospitality 1.2.3.3. CIT/CIS 1.2.3.4. Manufacturing A template for programs of study articulation and plan to promote them will be developed, with the following programs under consideration: 1.2.4.1. Culinary with TCD, York and District 204. 1.2.4.2. Fashion & Interior Design—at HS to be determined 1.2.4.3. MANUF with Lake Park HS 1.2.4.4. Gaming/CIS with TCD 1.2.4.5. CIT with Lyons Township HS Strategically select courses for online development that increase the number of degrees or certificates available entirely online. Work with faculty on the following possibilities: 1.2.5.1. Develop CIS 2572 online in order to offer the Java Language Certificate and Web Programmer Certificate entirely online. 1.2.5.2. Promote 100 percent online Management BA degree through Benedictine 3+1. 1.2.5.3. Determine if it is feasible to offer CIS courses online delivery in order to create 100 percent Computer Science BS degree online through Lewis 3+1. 1.2.5.4. Online Travel & Tourism certificate. 1.2.6. Develop an Assessment Handbook. 1.2.7. With faculty, design, implement, and assess ‘Effective Communication” general education student learning outcome. 1.2.8. Establish and charge a subcommittee of the Curriculum Committee to review and update the 2009 Guide to the Curriculum. Add additional and strengthen current academic transfer partnership agreements (e.g., 3+1, 2+2, etc.) leading to a bachelor’s degree. 1.3.1. Add ten new 2+2 and 3+1 transfer agreements to the current 43 agreements. 1.3.2. Develop an articulation agreement in Music Business with Elmhurst College. 1.3.3. Work with 3+1 partners with sharing of data and in assessment of student outcomes and program success of CTE 3+1 programs. ANNUAL PLAN FY 2016 OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 1. cont. 1.4. 1.5. 1.6. 1.7. 1.3.4. Streamline transfer agreements and Academic Plan development processes. 1.3.5. Explore opportunity to create additional 2+2 and 3+1 transfer agreements in collaboration with Academic Divisions. Focus: Elmhurst College; UIC, and NIU. 1.3.6. Meet with 3+1 partner institutions to review programs and make changes and improvements as appropriate. Enhance and expand opportunities to support student learning needs. 1.4.1. Establish Honors Program Review committee to review and make recommendations for improving the Honors Program. 1.4.2. Use data obtained through the recent LibQual survey to improve Library services. 1.4.3. Target placement test preparation to non-traditional students. Continue to evaluate targeted tutoring for athletes and nursing students. 1.4.4. Work with Library and Divisional faculty to explore the development of a new for-credit information literacy course as part of a Learning Community. Enhance workforce education and training opportunities for District residents. 1.5.1. Business Solutions will review existing program offerings to ensure that they are continually aligned with overall College goals, maintain academic rigor, meet industry needs, and/or offer certification and credentials that provide economic value. Expand Business Solutions program offerings by five percent. 1.5.2. Increase membership in the new Homeland Security Training Institute membership program to 25 Police Departments in fiscal year 2016. Expand efforts to recruit and provide services and resources for non-traditional students. 1.6.1. Develop a winter session between fall and spring semesters to be implemented in fiscal year 2017. 1.6.2. Develop and implement recruitment plans specific to each Regional Center location in collaboration with Admissions and Outreach and Regional Center Supervisors. 1.6.3. Determine programs, courses or certificates that are most likely to meet student academic need and educational goals in collaboration with Regional Center Supervisors, Academic Divisions and the Manager of Curriculum/Scheduling. 1.6.4. Collaborate with 1-2 area universities to explore a pilot graduate program for high school instructors interested in teaching 1.1 transfer dual credit courses. Continue to develop and enhance cultural and community events and programs (e.g., McAninch Arts Center, Waterleaf, PE Center, Continuing Education, etc.) 1.7.1. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Develop/refine rationale for all CE advisory boards and set annual goals to focus each advisory board [Area Planning Council (AGE), Homeland Security Training Institute, Suburban Law Enforcement Academy, Craft Beer, Lifelong Learning, Business Solutions]. 11 OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 1. cont. 1.8. Make the online enrollment system user-friendly, interactive and simple. 1.8.1. 2. 12 To demonstrate student success by implementing approaches resulting in persistence and graduation rates. Goal 2.1 2. 2.2 Tasks 2.1., 2.2., 2.3., 2.4., 2.5 Advocate to purchase and implement CE CRM/ERP system no later than spring 2016. Grow financial resources to assist student persistence. Develop and implement practices that improve student success as measured by retention, persistence, and completion rates with an emphasis on mathematics and online learning. 2.2.1. Given the phase out of the COMPASS test by ACT, engage faculty, testing staff and area high schools in a process to identify a new placement system. Better, more accurate placement will lead to better student success and retention. 2.2.2. Collaborate with faculty to achieve National/State Average on NCLEX. 2.2.3. Develop a database of student concerns/complaints regarding Academic issues that can be used to determine the nature of the issues/concerns and the outcome, identify trends and rectify legitimate areas of concern. 2.2.4. Develop, implement and measure strategies to increase student retention and persistence in online courses, including: 2.2.4.1. A standard set of measures/reports in conjunction with the Office of Research & Analytics that can be regularly published on the Learning Technologies website and tracked over time. 2.2.4.2. Work with Information Technology to ensure that Office of Research and Analytics and Learning Technologies have access to the data necessary to implement and measure student success strategies; as necessary, create new database views that pull data from the Colleague ODS and that can be queried or manipulated by Learning Technologies and Office of Research and Analytics staff. 2.2.4.3. Using data from LMS, Colleague and other sources, work with Office of Research and Analytics to develop a profile of successful and unsuccessful online students. Use this data for targeted outreach and support. 2.2.4.4. Work with Office of Research and Analytics to identify practices and patterns of student behavior that best supports student success in online courses. 2.2.5. Work with Student Affairs to experiment with strategies for student support in online courses–embedded advisors, use of the phone bank, online advising, etc. 2.2.6. Continue the use of Tutor.com and continue to measure its efficacy over time. 2.2.7. Pilot the use of ProctorFree automated test proctoring system. 2.2.8. Lead discussions regarding the widespread use of open, free textbooks & e-books. 2.2.9. Increase Continuing Education overall matriculation into College of DuPage degree programs and certificates by two percent. ANNUAL PLAN FY 2016 OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 2. cont. 2.2.10 Increase level completion, retention and matriculation rates for Adult Basic Education/ General Education Development/English as a Second Language by ten percent. 2.2.11. Work with Advising/ Counseling to identify optimal use of advisors housed in the divisions. 2.2.12. Collect data to examine the effectiveness of online developmental math courses and MATH 0465. Make revisions as recommended/required. 2.2.13. Based on current positive data, the Learning Commons will add more Guided Study Groups targeted to specific difficult courses; continue and add new placement test workshops; and target services to non-traditional students or those avoiding math courses. 2.2.14. Pilot smaller class sizes in MATH0465 to determine class size impacts. 2.2.15. Pilot Accelerated Learning Program strategies in developmental English Classes. 2.3 Pilot Early College Enrollment program, analyze results and if appropriate plan for growth and expansion. 2.3.1. 3. To strengthen local, national and global partnerships. 2.4 Enhance and expand academic counseling resources and services for students in special programs (e.g., 3+1, enhanced 2+2, Early College Enrollment, etc.). 2.5 Create awareness among staff and faculty concerning student mental health and disability issues, and adapt College policies and procedures to ensure they meet the needs of this population. Goal 3.1. 3. Tasks 3.2., 3.3., 3.5., 3.6. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Evaluate program mid-year to determine resources, staffing, interest in scaling up this program. Strengthen and diversify partnerships with District high schools. 3.1.1. Re-engage the Math Curriculum Alignment Committee, and come to a working agreement/ resolution with the district high schools in aligning high school math curriculum with that of COD in fall, 2015. 3.1.2. Host a Transitions Symposium for high school faculty, counselors, and parents of current and prospective students to ease the transition of high school graduates moving on to community college, and current community college students transitioning to a four-year school or the workforce. 3.1.3. Expand dual credit opportunities for students in district high schools, particularly in Graphic Design, Motion Picture/Television, Photography, Languages and Speech. 3.1.4. Expand external partnerships and delivery sites for Continuing Education: Youth Academy—add at least one new school partner at the elementary, middle and high school levels. Lifelong learning—add at least two partner delivery sites and increase community delivery partners by at least five. AGE—add at two new partner delivery sites in southeast region of District 502. 13 OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 3. cont. 3.1.5. 3.2. 4. 14 Promote the assets of the College: people, programs and facilities. Create opportunities for Dual Credit teachers to visit COD through “Dual Credit Teacher Days”, to attend COD classes that they teach for Dual Credit, meet with faculty to discuss curricular successes and challenges and to become more connected to the COD community. Expand partnering opportunities with other community colleges, state and national organizations, and business and industry to create and leverage best practices. 3.2.1. Partner with Illinois Community Colleges and CAEL to explore portfolio-based assessment of prior learning. 3.2.2. Pilot business incubator/accelerator to strengthen connection to business community, DCEO and to increase impact on regional economic vitality (spring 2016). 3.2.3. Create and implement a communication plan to address the needs and concerns of Dual Credit teachers and school administrators as identified through the spring 2015 administrator and teacher meetings, Dual Credit Summit and individual teacher and school conversations. 3.2.4. Work on the Adjunct Faculty Coalition project with other community colleges to authorize an Illinois Council of Community College Administrators Commission on adjunct faculty engagement. 3.3. Develop and align program support and student scholarships with the needs, interests and priorities of the College and donors. 3.4. Develop new and enhance existing partnerships to implement outreach and targeted programs focusing on the adult student population, middle school students, underrepresented students and first generation low income students. Goal 4.1. 4. Tasks 4.1., 4.3., 4.4., 4.5 3.4.1. Increase specialized (high-stakes) testing at off-campus Learning Commons by extending partnerships with third-party testing companies and promoting to area businesses, corporations, and community members. 3.4.2. Promote Library services at community events, including targeted area chambers of Commerce, the West Suburban Philanthropic Network, Adult Education Expos, and campus Career Fairs. 3.4.3. Determine the feasibility of using an AFT cohort to earn an AA degree leading to a Lewis University 3+1 BA in Criminal/Social Justice degree. 3.4.4. Collect and analyze data regarding participation of low-income and first-generation students in the dual credit program. Maintain Higher Learning Commission/AQIP and other appropriate accreditations and certifications. 4.1.1. Program Accreditation activities for fiscal year 2016 include: 4.1.1.1. Diagnostic Medical Imaging Sonography: site visit occurred on the Glen Ellyn campus on July 13th and 14th, 2015. ANNUAL PLAN FY 2016 OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 4. cont. 4.2. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 4.1.1.2. Anesthesia Technology: Self-study for initial accreditation to be submitted on or before September 1, 2015. 4.1.1.3. Physical Therapist Assistant: compliance report due on September 1, 2015. 4.1.1.4. Surgical Assistant: Self-study for initial accreditation to be submitted January 22, 2016 in order to offer program in August 2016. 4.1.1.5. Health Information Technology: Self-study has been submitted; site visit dates to be determined. 4.1.1.6. Facilitate Nursing (A.D.N.) accreditation through Accreditation Commission for Education in Nursing (ACEN); visit scheduled for spring 2016. 4.1.1.7. Secure reaccreditation through NASAD and explore accreditation options for Music and Theater. 4.1.1.8. Complete National Bath and Kitchen Association (NBKA) accreditation of Interior Design. 4.1.1.9. Determine outcome of National Association of Schools of Art & Design (NASAD) reaccreditation visit. Enhance public’s awareness of significant programs, services, facilities, capabilities and institutional stewardship of taxpayer resources. 4.2.1. Develop Library film viewing and discussion events in the Library to engage students and the community with the Library facility and to promote the Library’s film collection. 4.2.2. Increase Learning Commons’ outreach and marketing efforts to inform more students of available learning support services through videos, class visits, and advertising through Chap Life. 4.2.3. Develop and promote lectures and panel discussions, highlighting faculty expertise and programs that address topics of interest to the community. 4.2.4. Create and maintain high-quality websites and online resources supporting online courses and academic technology. 4.2.4.1. Complete the COD Online website, including live updating of online & hybrid course offerings, enrollment numbers, and other relevant data points. 4.2.4.2. Promote online degrees and certificates. 4.2.4.3. Create an online learning blog with general information about trends and issues in academic technology that can be useful to faculty and distance learning staff beyond COD. 4.2.4.4. Host focus groups with divisions to enhance websites and plan for regular updates. Create faculty pages. 15 OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 4. cont. 4.3. 4.2.5. Develop new outlets for course content, to serve our community and district and to raise the positive profile of the College through an iTunesU site for the College. 4.2.6. Develop public content that addresses current issues (e.g. race, class, equity, power) with appropriate COD faculty, to position COD as a resource for thoughtful public dialogue, pursing the creation of podcast series with College faculty examining issues. 4.2.7. Continuing Education will offer no less than two large public events (in addition to free Sampler Days) to attract new visitors to campus, community members who have not been to campus in many years as well as to more deeply engage continuing students. 4.2.8. Develop a CTE Advisory Committee Guidebook. Offer orientation and training to CTE Coordinators and Committee Chairs. Leverage Regional Centers to promote College programs and services. 4.3.1. 4.4. 5. 16 Address the impact of changing demographics in a global society. Goal 5.1. 5. Tasks 5.1., 5.2., 5.3., 5.6. Develop and implement a public campaign (advertisement) to promote the Regional Centers and the communities they serve in collaboration with Marketing and Creative Services. Identify, promote and leverage alumni and other significant stakeholders to enhance the academic reputation of the College. Expand and coordinate academic, social and personal support systems for underrepresented populations. 5.1.1. Lay groundwork to develop a STEM/STEAM Fair to be held at COD in spring 2016 or fiscal year 2017. 5.1.2. Improve service to students by hiring a manager for the new Digital Media Lab in the Library, and by revising the position descriptions for Library Monitors to include proactive assistance of patrons. 5.1.3. Support the digital literacy of students through Library workshops; support digital literacy and media production skills of students, faculty and employees through the acquisition of LyndaCampus, a unique collection of training videos and other educational resources. 5.1.4. Revise Academic ESL curriculum to ensure smooth transition to college-level work for Adult ESL students. 5.1.5. Identify a program for students with developmental education needs which aligns current literacy and Reachout programming within an existing structure (to be purchased) or a new structure to be created and examine fit. If appropriate, plan logistics for a fiscal year 2017 launch. 5.1.6. Restructure the Global Education Committee to lead and promote global learning and engagement across the curriculum. ANNUAL PLAN FY 2016 OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 5. cont. 5.2. 5.3. 5.4. 6. To enhance COD’s strong financial position. Goal 6. Task 6.2 OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 6.1. Through programs and activities, continue to foster a culture of inclusiveness for students and employees. 5.2.1. Provide a circulating Veterans Collection in response to requests from the Veterans Services Office and our veteran students. 5.2.2. Develop McAninch Arts Center programming that reflects the cultural diversity of the community. 5.2.3. Grow course offerings in Lifelong Learning by ten percent. 5.2.4. Conduct second multi-department crisis exercise involving 911 Call Center, Emergency Medical Technician/Fire students, Suburban Law Enforcement Academy, Criminal Justice, Health Sciences and Liberal Arts. 5.2.5. Develop marketing and recruitment materials targeting women in STEM related fields and men in Fashion and Cosmetology fields. Expand efforts to recruit, retain, and graduate underrepresented students. 5.3.1. Work with a consultant and physics faculty to develop a curriculum for grade school and junior high girls to pique their interest in STEM related topics/fields. 5.3.2. Enhance the Physical Education curriculum to meet the interests of underrepresented populations. Add courses as necessary that appeal to new populations. 5.3.3. Develop courses to meet the need of the aging population in the COD community. 5.3.4. Aggressively market, recruit, enroll and support adult non-traditional students who are one of the 72,000 or so District 502 residents that do not have a high school diploma. Increase General Education Development graduation by ten percent. Develop and implement programs and services to enhance institutional diversity and global engagement. 5.4.1. Explore opportunities to expand Study Abroad opportunities in Morocco (or other Arabicspeaking countries), Brazil, and/or Africa. 5.4.2. Recruit and hire Adjunct faculty from diverse backgrounds: organize a diversity recruitment Open House. Strengthen fiscal performance of all auxiliary enterprises. 6.1.1. Increase McAninch Arts Center subscribers by 20 percent and increase sales by one percent from $1.1M to$1.2M. 17 OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs SLRP TASK LINKAGE STRATEGY NO. OBJECTIVE 7. Build a culture reflective of a positively Goal 7.1 engaged work force focused on the College’s 7. mission, vision and values. Tasks 7.1., 7.2., 7.3., 7.4 (Goals & Tasks) 7.3. 7.4. 8. 18 To expand and enhance state-of-the-art facilities. Goal 8.1. 8. 8.2. Tasks 8.1., 8.3., 8.4., 8.3. 8.5. Enhance employees’ effectiveness and capabilities in supporting the goals and tasks of the College including building and enhancing leadership skills through professional development programs. 7.1.1. Plan an In-Service day in January for all Library staff members to learn new skills and address issues of personal and professional development. 7.1.2. Develop a comprehensive professional development program for adjunct faculty. 7.1.3. Compile data to enhance specific development options for various adjunct constituencies. 7.1.4. Create and implement an adjunct faculty expo to highlight adjunct faculty accomplishments. 7.2.1. Facilitate one or more coordinated divisional service projects. Promote and utilize recognition programs (e.g., I Am COD Individual Award!, etc.) to reinforce high performance and workforce engagement. 7.3.1. Host the Celebrating Our Own exhibit in the Library, showcasing the scholarly and creative work produced by College of DuPage faculty and staff, and promote the event widely to the community. 7.3.2. Charge a faculty committee to review and revise the faculty award program. Using the 2014 PACE survey results, work with all constituency groups to positively impact the climate and culture. Finalize construction of the Homeland Security Training Center on the Glen Ellyn campus. Continue to enhance and maintain the aesthetics of campus buildings and grounds. Continue to maintain the College’s buildings and grounds to optimize the teaching and learning environment. 8.3.1. Work with the Facilities Office to complete the approved project to remodel the Westmont Learning Commons to improve the testing environment and increase the number of testing stations. 8.3.2. Complete the remediation of construction oversights in the Library: remediate the acoustical problems related to ceiling construction in the Circulation area on the main level; complete the installation of Library signage; complete the analysis and correction of environmental control issues for the Technical Services space. 8.3.3. Collaborate with Facilities to address acoustic issues in Music rehearsal and practice rooms. 8.3.4. If approved by the Board of Trustees, ensure the field improvement plan for the softball and baseball facilities, and soccer field is completed by the end of FY 2016. 8.3.5. Identify possible spaces on Glen Ellyn campus for the American Sign Language Interpreter and Hearing Instrument Dispensary program, and prepare and submit proposal for renovation of identified space(s). ANNUAL PLAN FY 2016 OBJECTIVES FOR: Jean Kartje, Vice President, Academic Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 8.3.6. 8.4. 9. To ensure a dynamic technological environment. Goal 9. Tasks 9.2., 9.3 9.1. 9.2. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Continue the process of a possible renovation of the current Anatomy/Physiology cadaver lab. Continue study of current and future facility needs. 8.4.1. Identify space for Field Studies equipment storage and repair. 8.4.2. Articulate need for academic building on west side of Lambert to house classrooms, a food option, meeting rooms, Entrepreneurship Center. 8.4.3. Identify location for Entrepreneurship Center, which must relocate in FY 2017 2M. Continue to improve the information technology infrastructure in order to enhance student learning and provide necessary support mechanisms 9.1.1. Evaluate and pilot the use of a student log-in and tracking system for the Testing Center, working with the Information Technology office. 9.1.2. Register all COD students, faculty, and staff as Library patrons automatically through the loading of patron data directly from Colleague into Voyager, the new Library Circulation System. 9.1.3. Work with faculty and Information Technology to identify the best LMS system to support the College’s online courses. 9.1.4. Implement ArchivesSpace software to enable the online searching of materials in the COD Archives. 9.1.5. Assess effectiveness of lecture capture and provide professional development opportunities for full- and part-time faculty on use of this equipment. 9.1.6. In collaboration with AA Learning Technology, explore appropriate use of LMS for ABE/GED/ESL. 9.1.7. Work with Information Technology to negotiate purchase, install, beta test and develop an annual maintenance plan for Ellucian Elevate CE ERP/CRM product no later than SP16. 9.1.8. Work with Information Technology and external partners to improve CE programmatic offerings to include cutting edge technologies like 3-D printing, application creation as well as start offering personal and professional training on McAninch Arts Center computers. 9.1.9. Launch an upgraded version of CurricUNET to facilitate efficient and effective curriculum development process. Continue to improve the information technology infrastructure in order to maximize institutional effectiveness and to ensure that hardware and software are reliable, secure, and user friendly. 9.2.1. Identify program areas with faculty who are interested in simulation instruction, and identify possible conferences or other types of training opportunities with this modality. 9.2.2. Upgrade McAninch Arts Center box office ticketing system. 19 20 ANNUAL PLAN FY 2016 COLLEGE OF DUPAGE OBJECTIVES FOR ANNUAL PLAN ORGANIZATIONAL AREA/DIVISION POSITION OBJECTIVES FOR 2015-2016 Administrative Affairs Vice President DATE OBJECTIVES FOR: , Vice President, Administration and Treasurer NO. OBJECTIVE SLRP TASK LINKAGE 1. To ensure the financial integrity and performance of the College. Goals 6. Tasks 6.1., 6.2., 6.4. STRATEGY (Goals & Tasks) 2. 3. 4. 5. To improve the management of accounts receivable balances, by term, and flexibility of student payment options. To continue execution of the various construction, renovation and site improvement projects within budget, timeline and educational specifications. To reduce energy costs for electricity and natural gas through energy conservation and smart purchasing. To oversee the execution of the fiscal year 2016 Operations & Capital Maintenance projects. Goals 1., 6. Tasks 1.6., 6.1. Goals 8. Tasks 8.1., 8.3., 8.5. 1.1. Monitor fund balance and ensure compliance with Board of Trustees policy. 1.2. Ensure all month end reconciliations are prepared, reviewed and comply with Board of Trustees policy. 1.3. Develop an operating budget for fiscal year 2016. 1.4. Work with Human Resources to ensure compliance with the Affordable Care Act and other legislation. 2.1. Minimize the amount of uncollected student receivables for non-financial aid students. 2.2. Oversee the TouchNet payment plan system and align payment plan offerings with student needs. 2.3. Review payment and drop policies with Academic and Student Affairs to determine if adjustments need to be made. 3.1. Complete construction of the Homeland Security Training Center. 3.2. Evaluate and identify the current Capital Maintenance and infrastructure projects. 3.3. Update the Facilitates Master Plan. 3.4. Complete the State documentation close-out of phased demolition and site restoration of the original west campus building sites by August 2015. 3.5. Complete the Illinois Community College Board Project Close-out of the McAninch Arts Center by the end of first quart fiscal year 2016. 3.6. Complete the Illinois Community College Board Project Close-out and finalize the outstanding construction period warranty issues of the PEC by second quarter fiscal year 2016. 3.7. Complete the Illinois Community College Board Project Close-out of the SRC by second quarter fiscal year 2016. 3.8. Complete punch list and finalize close-out of the Naperville Center by August 2016. Goals 8. Tasks 8.2., 8.3., 8.5. 4.1. Develop and evaluate the actual electrical and natural gas consumption for 2015 versus 2014. 4.2. Monitor the energy consumption and evaluate the usage to promote conservation. 4.3. Perform monthly, quarterly, and annual evaluations of energy usage. Goals 8. Tasks 8.3., 8.4., 8.5. 5.1. Work to execute the various operations and maintenance projects with minimal impact to College operations. 5.2. Ensure that the projects are meeting specifications, are completed within budget, and on schedule. 5.3. Work with the Resource Development Office to obtain grant funding for eligible projects. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 21 OBJECTIVES FOR: , Vice President, Administration and Treasurer NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 6. 7. 8. 22 To improve safety on campus. To ensure the development and implementation of training programs that are relative to department activities to enhance worker safety. To reduce Worker’s Compensation loss experience. Goal 7. Tasks 7.1., 7.2. Goal 7. Task 7.2. Goals 6., 7. Tasks 6.1., 7.2. 6.1. Continue work with outside partners to provide drill training opportunities. 6.2. Continue to maintain fire/weather drills with college partners to maintain staff/student safety preparedness and skillset. 6.3. Work with Information Technology Department to maintain and expand complex systems like Closed Circuited TV and Access Control. 6.4. Continue expansion of camera system for maximum coverage and protection of College assets. 6.5. Continually monitor Occupational Safety and Health Administration, Environment Protection Agency and Department of Transportation regulations to ensure compliance with current regulations and prepare for upcoming changes. 6.6. Maintain all mandatory and recommended programs for fuel storage tanks, asbestos, hazardous materials and radon. 7.1. Modify the monthly training schedule for Facilities to better address the specific hazards they encounter during seasonal and daily work activities. 7.2. Create safety training modules for identified as exposed to hazardous materials, compressed gas users and others to provide training topics and goals relative to their work environment. 7.3. Review and initiate the orientation process for student workers regarding Hazardous Communication and “Right to Know”. 7.4. Provide general classroom safety training to full and part time faculty members 8.1. Work with all supervisors to ensure their staff are routinely reminded to report injuries as soon as they occur. 8.2. Develop a process to improve the timeliness of reporting of Worker’s Compensation claims to the average of Illinois Community College Risk Management Consortium. 8.3. Initiate the reporting of all “near miss” incidents. Have training modules as follow-up to these reports. 8.4. Investigate with Human Resources, the implementation of a disciplinary process to hold employees accountable and also recognizing those who follow the correct steps regarding safety. ANNUAL PLAN FY 2016 COLLEGE OF DUPAGE OBJECTIVES FOR Linda Sands-Vankerk ANNUAL PLAN ORGANIZATIONAL AREA/DIVISION POSITION OBJECTIVES FOR 2015-2016 Human Resources Vice President DATE 7/15/2015 OBJECTIVES FOR: Linda Sands-Vankerk, Vice President, Human Resources NO. OBJECTIVE SLRP REF. STRATEGY 1. To provide leadership and direction in the implementation and management of the Affordable Care Act and Pension Reform Legislation. Goals 6., 7., 9. Tasks 6.1., 6.4., 9.3. 1.1. Monitor employee work hours for the implementation of the 6055/6056 Affordable Care Act regulations and the required IRS reporting in January 2016. 1.2. Lead efforts and education of the Insurance Advisory Committee in preparation of the Cadillac Tax strategy. 1.3. Monitor pension reform legislation to ensure compliance and communication to employees about potential changes. 1.4. Monitor pending legislation including, but not limited to, changes in FLSA requirements for ‘exempt’ employment status. 2.1. Improve effectiveness in the performance evaluation process including reviewing and updating performance dimensions. 2.2. Continue to develop and implement curriculum and programs for the Leadership Academy. 2.3. Develop and implement High Potential and Succession Planning Program as appropriate. 2.4 Develop and implement behavioral interviewing guidelines and training for hiring supervisors and managers. 2.5 Continue implementation of required Campus Security training programs in compliance with requirements related to Sexual Harassment and Violence on Campus regulatory requirements. 2.6 Continue working with Staff and Faculty subject matter experts and professional development advisory committees to identify and develop professional development opportunities for Staff and Faculty. 3.1. Continue to develop and implement curriculum and programs for the Leadership Academy. 3.2. Continue the development and implementation of Staff and Faculty development programs. 3.3. Develop and implement modules for new program: “Orientation for New Supervisors, Managers and Administrators”. 3.4. Human Resources to participate in departmental meetings and partner with non-faculty hiring committees to continue building trust and credibility. 3.5. Initiate preparations for 2017 Union Contract negotiations. 4.1. Improve utilization of HireTouch i.e. report generation, etc. 4.2. Investigate feasibility of JobTarget and similar options to reduce cost of job advertising. Implement as appropriate. 4.3. Streamline retiree health insurance reimbursement process. 2. 3. 4. To develop and implement professional development programs in accordance with the College’s priorities, goals and objectives. To continue to promote positive labor and employee Relations. To Improve the efficiency and effectiveness of the Human Resources Department. Goals 1., 2., 4., 5., 7. Tasks 1.1., 1.4., 2.2., 4.1., 5.2., 5.6., 7.1., 7.2. Goals 5., 6., 7. Tasks 5.2., 5.6., 6.1., 6.2., 7.1, 7.2., 7.3., 7.4. Goals 6. , 7., 9. Tasks 6.1., 7.2., 9.2., 9.3. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 23 OBJECTIVES FOR: Linda Sands-Vankerk, Vice President, Human Resources NO. OBJECTIVE SLRP REF. 4. cont. 5. 6. . 7. . 24 To provide leadership and direction to improve employee diversity efforts at the College. Goals 1., 2., 5., 7. Tasks 1.4., 1.6., 1.8. 2.2., 5.2., 5.3., 5.5., 5.6., 7.1., 7.2. STRATEGY 4.4. Improve efficiencies of benefits processes including implementation of online enrollment, vendor data transfers, and vendor data feeds. 4.5. Facilitate and support the transfer of student employment to Financial Aid Office through fall 2015 semester. 4.6. Partner with Information Technology to investigate alternative options for TLC registration system. 4.7 Partner with Information Technology to investigate options for integrating vendor products into College of DuPage systems. 4.8 Improve efficiencies of FMLA process including implementation of FMLA tool. 4.9 Coordinate internal and external audits as appropriate for the Human Resources Department. 4.10 Monitor employment to determine that individual employees do not have multiple jobs within College of DuPage unless authorized. 5.1. Determine ways to improve utilization of Affirmative Action Committee. 5.2. Continue establishing relationships within the community to increase diversity of candidates for employment. 5.3. Continue to provide Diversity and Interviewing training for all search committees and for hiring managers. 5.4. Support new institutional staff and faculty diversity awareness and training as needed. Goals 6., 7. 9. Tasks 6.1., 7.1., 9.2., 9.3., 9.4. 6.1. Review and update Human Resources Board Policies and Procedures. 6.2. Continue the coordination with Information Technology to address privacy issues in Colleague operating system. To provide Human Resources leadership and Goals guidance through transition process to new 6., 7. organizational leadership and priorities. Tasks 6.1., 7.1., 9.2., 9.3., 9.4. 7.1. Identify and recommend appropriate communication vehicles as appropriate. 7.2. Provide counsel to Senior Management Team on impact of organizational changes and solutions to obstacles. To provide direction and leadership to ensure Human Resources Board Policies and Procedures are current and aligned with legal and institutional goals and priorities. ANNUAL PLAN FY 2016 COLLEGE OF DUPAGE OBJECTIVES FOR Chuck Currier ANNUAL PLAN ORGANIZATIONAL AREA/DIVISION POSITION OBJECTIVES FOR 2015-2016 Information Technology Vice President DATE 6-30-2015 OBJECTIVES FOR: Chuck Currier, Vice President, Information Technology NO. OBJECTIVE 1. To demonstrate student success by implementing approaches resulting in top quartile retention, persistence, and graduation rates. SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 2. 3. To partner with Academic Affairs and Student Affairs divisions to facilitate recruitment, enrollment and retention of students. To participate in community events to strengthen community relations; personal development. Goals 1., 5. Tasks 1.4., 1.9., 5.3., 5.6. Goals 1., 2., 5., 7., 9. Tasks 1.1., 1.3., 1.4., 1.6.,2.2., 5.1., 5.3., 5.5., 5.6., 7.1., 9.1. Goals 6., 7., 9. Tasks 7.1., 9.1. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 1.1. Schedule Planner (Shopping Cart). 1.2. Colleague Self-Service (Planning & Finance). 1.3. Near completers (Lexicon). 1.4. Blackboard Collaborate. 1.5. A1/E1 Automation. 1.6. Jobs/Internship Management. 1.7. Dual Credit Registration Automation. 1.8. SARS Anywhere Upgrade. 2.1. Work with the TLC in delivering In-Service or Special Technology Training opportunities. 2.2. HireTouch/Colleague Integration. 2.3. Automate Leave Request. 2.4. Faculty Load. 2.5. Auto Provisioning/De-Provisioning. 2.6. New Hire Benefits Enrollment. 2.7. Temporary Employee Tracking. 3.1. Build relationships in Addison through participation in Addison Chamber of Commerce events at least 12 times through June, 2016 3.2. Participate in Community Evenings as a representative of the College administration. 3.3. Build relationships with industry through participation in Information Technology management organizations and company outreach. 3.4. Build relationships with peer institutions through participation in events with ClOs. 25 OBJECTIVES FOR: Chuck Currier, Vice President, Information Technology NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 4. To ensure a dynamic technological environment. Goals 6., 7., 8., 9. Tasks 6.1., 7.1., 8.1., 8.4., 9.1., 9.2. 4.1. Develop the 2017-2021 Information Technology Plan. 4.2. Senior Management Team approval of 2017-2021 Information Technology Plan. 4.3. New and emerging technologies to disseminate campus wide. 4.4. Smart Print program (campus wide). 4.5. Technology in new construction of Homeland Security Training Center building. 4.6. Implement, monitor and manage security. 4.7. Implement approved 2016 Information Technology Plan. 4.8. Expand network bandwidth to accommodate growing use for academics and administrative functions. 4.9. Build resilient data storage infrastructure to improve operational availability. 4.10. Replace lab and classroom equipment on Information Technology Plan cycle. 4.11. Replace computing center servers and network gear on Information Technology Plan cycle. 26 ANNUAL PLAN FY 2016 COLLEGE OF DUPAGE OBJECTIVES FOR Joseph Moore ANNUAL PLAN ORGANIZATIONAL AREA/DIVISION POSITION OBJECTIVES FOR 2015-2016 Marketing and Communications Vice President DATE 7/1/2015 OBJECTIVES FOR: Joseph Moore, Vice President, Marketing and Communications NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 1. 2. 3. 4. To help grow combined Fall and Spring (Academic year 2015-2016) 10th day FTES. Goals 1., 4. Tasks 1.1., 1.3., 1.6., 1.8., 4.2., 4.3., 4.4. 1.1. 1.2. Develop and implement an annual direct marketing and advertising plan. 1.1.1. Create strategic annual plan. 1.1.2. Continue to incorporate new branding into creative execution. 1.1.3. Negotiate pricing of advertising placement. Plan and execute events to support enrollment. 1.2.1. Co-plan and coordinate Career Fair. 1.2.2. Support Rockin’ for the Troops event. 1.2.3. Plan and Coordinate our participation in TEDx Naperville. 1.2.4. Support the Math Symposium with appropriate communications and marketing. 1.3. Publish “impact” magazine or other Community-wide publication. 1.4. Develop and Implement an in-house Content Marketing strategy to more widely spread stories about College of DuPage. 1.5. Establish an annual plan for Search Engine. To support the communications goals of the Foundation. Goals 2., 3. Tasks 2.1., 3.1., 3.4. 2.1. Support Foundation marketing and communications goals. 2.2. Incorporate brand messages into Foundation communications. To continue to improve interactivity of the web page. Goals 1., 4. Tasks 1.1., 1.3., 1.6. 1.8., 4.2., 4.3., 4.4. 3.1. Roll out blogging to select representatives. Including Student blog. 3.2. Roll out faculty webpages. 3.3. Develop and enhanced Athletics microsite. 3.4. Develop and interactive tour of campus. 3.5. Embed the Career Coach Job outlook information throughout the site. Goals 1., 4. Tasks 1.1., 1.3., 1.6. 1.8., 4.2., 4.3., 4.4. 4.1. Develop a strategy for creating program support materials. 4.2. Begin to execute the plan. Develop and begin to execute a plan to create and maintain a catalog of program marketing materials. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 27 OBJECTIVES FOR: Joseph Moore, Vice President, Marketing and Communications NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 5. 6. To utilize Digital Commons at College of DuPage to begin linking and indexing metadata for existing and future finished projects. Catalog existing Multimedia Services assets back to 2011. Goal 4. Tasks 4.2., 4.3., 4.4., 5.1. Train new data operators for data entry. 5.2. Train users to access the Db. 5.3. Continue to enter all photos and digital media into the system. This will be ongoing. To plan, prepare and support 50th Anniversary Goals events and communications. 1., 4. Tasks 1.1., 1.3., 1.6. 1.8., 4.2., 4.3., 4.4. 6.1. Develop plan with 50th Anniversary Steering Committee 6.2. Execute plan with Internal Work Committee. 7. To achieve positive imaging through promotion of student/faculty/academic achievements. Goals 1., 4., 7. Tasks 1.1., 1.3., 1.6. 1.8., 4.2., 4.3., 4.4., 7.2., 7.3. 7.1. Media story pitching, press releases, faculty and student spotlights, social media, electronic signage, calendar, website. 8. To maintain sustained internal communications with employees. Goal 7. Tasks 7.2., 7.3. 8.1. Greensheet, Official Communications, employee portal announcements, assisting academic areas and staff with internal messaging about new academic programs, College of DuPage Alerts. 9. To host ACT-SO competition and monthly enrichment sessions. Goals 3., 5. Tasks 3.2., 3.3., 5.1., 5.2., 5.3. 9.1. Work with ACT-SO leadership to update current Memorandum of Understanding. 9.2. Host 37th annual competition on Saturday, March 19, 2016. 9.3. Host monthly enrichment sessions beginning in September 2015. 10. 11. 12. 28 To host campus events that allow College of DuPage leadership to engage with local community leadership. Goal 4. Tasks 4.2., 4.3. 10.1. Devise new arrangement for community leadership events. To evaluate/maximize memberships with Chambers of Commerce. Goal 4. Tasks. 4.2., 4.3. 11.1. Conduct quarterly reviews College of DuPage’s representation at each Chamber of Commerce. To coordinate the fifth annual Laps with Chaps 5K. Goals 1., 4. Tasks 1.1., 1.8., 4.2. 12.1. The fifth annual 5K will be held on Saturday, September 26, 2015. 10.2. Host twice per year, beginning in spring 2016. 11.2. Maintain the current 15 Chamber of Commerce memberships and establish which benefits to utilize as memberships are renewed throughout the year. 12.2. New fee structure. 12.3. Will include second College of DuPage Food Truck Rally and 100-yard Youth Dash. ANNUAL PLAN FY 2016 OBJECTIVES FOR: Joseph Moore, Vice President, Marketing and Communications NO. OBJECTIVE 13. To coordinate COD Cares and leverage the College’s large employee and student base to perform service in the community. SLRP TASK LINKAGE STRATEGY (Goals & Tasks) Goals 1., 4. Tasks 1.1., 1.8., 4.2. 13.1. Fall semester Day of Action will be held in October 2015 and have the same format as in the past with Action Stations, Donation Stations, and food. The spring semester Day of Action’s format will be revisited and possibly revised at the discretion of the COD Cares Steering Committee. 13.2. The online signup tool called Volunteer Squared will be completely integrated. 13.3 Create the 2016-2017 monthly group service calendar with input from COD Action Heroes. 14. 15. 16. To coordinate faculty and staff Speakers Bureau participation. Goals 1., 4. Tasks 1.1., 1.8., 4.2. 14.1. Integrate the use of a College of DuPage portal team site for ease of tracking. To coordinate 21st annual Martin Luther King Breakfast. Goals 1., 4. Tasks 1.1., 1.8., 4.2. 15.1. Secured speaker in May 2015, the Honorable Arnette Hubbard from Cook County Circuit Court. To create and publish at least six major promotional programs targeted to potential and current students of College of DuPage. Goals 1., 4. Tasks 1.1., 1.3., 1.6., 1.8., 4.2., 4.3. 16.1. Current plans propose programs for Early Childhood Education Center program, Automotive Technology Program. 14.2. Promote the Speakers Bureau to faculty through Academic Affairs. 15.2. Coordinate other aspects of the event in tandem with Benedictine University. 16.2. “My first day at College of DuPage,” a student, day in a life, promotional program. 16.3. Chaparral Athletics promotional program. 16.4. Fiscal year 2016 NSO student leaders promotion. 17. 18. 19. To refurbish current Multimedia Services UPS system through a complete battery replacement and diagnostic examination. Goals 1., 4. Tasks 1.1., 1.3., 1.6., 1.8., 4.2., 4.3. 17.1. Create RFP with purchasing and invite bids on the proposed work, present results to BOT. To begin work on College of DuPage 50th Anniversary multimedia program. Goals 1., 4. Tasks 1.1., 1.3., 1.6., 1.8., 4.2., 4.3., 4.4. 18.1. Participate on the 50th Anniversary planning committee. To maintain the staff training necessary to maintain currency and proficiency in appropriate technology. Goals 1., 4. Tasks 1.1., 1.3., 1.6., 1.8., 4.2., 4.3. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 17.2. On approval by BOT proceed with the refurbishment. 18.2. Plan archival search and collection. 18.3. Plan and assign exterior B roll. 18.4. Plan on-camera interviews. 19.1. Utilize Lynda.com for staff technology training. 19.2. Seek appropriate workshop and seminars. 19.3. Make training a staff objective. 29 OBJECTIVES FOR: Joseph Moore, Vice President, Marketing and Communications NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 20. To further reduce the College’s subsidy of WDCB by keeping expenses at a minimum while increasing revenue lines. Goal 6. Tasks 6.1., 6.2., 6.3., 20.1. Increase WDCB membership to more than 6500 donors contributing $800,000 annually. 20.2. Aggressively increase underwriting sales to more than $200,000 annually. 20.3. Increase major individual giving by cultivating existing donors and working with College of DuPage Foundation resources to better target and cultivate WDCB donors capable of large gifts. 20.4. Create and successfully execute new station fundraising events that bring different facets of WDCB’s audience demos together in support of the station. 21. To strengthen and clarify WDCB’s connection Goal 4. to College of DuPage, Glen Ellyn, DuPage and the larger Chicago Community. Tasks 4.2., 4.3. 21.1. Work with College of DuPage partners, including McAninch Arts Center, Carney Art Gallery, and Music Studies faculty to promote College of DuPage strategic initiatives. 21.2. Develop a new on air tagline to better brand WDCB as a cultural outreach of the College. 21.3. Identify broadcast opportunities, including live remotes and recorded campus cultural events that can add to WDCB’s public affairs presentations on air and online. 22. 30 To solidify WDCB’s standing as a major broadcaster of music, art and culture in the Chicago area. Goals 1., 4. Tasks 4.2., 4.3., 6.1., 6.2., 6.3. 22.1. Identify and execute opportunities for grant funded projects that can promote WDCB’s programming through involvement in prestigious projects, events and venues. 22.2. Identify opportunities for WDCB to become a provider of regionally and national distributed content via PRX network. ANNUAL PLAN FY 2016 COLLEGE OF DUPAGE OBJECTIVES FOR James Martner ANNUAL PLAN ORGANIZATIONAL AREA/DIVISION POSITION OBJECTIVES FOR 2015-2016 Office of the President - Internal Auditor Director of Internal Audit DATE OBJECTIVES FOR: James Martner, Director of Internal Audit SLRP TASK LINKAGE STRATEGY NO. OBJECTIVE 1. To assist the external audit firm with the fiscal year 2015 annual financial audit. Goal 6. Task 6.1. 1.1. Complete the Student Financial Aid testing by the end of August 2015. 1.2. Complete other testing as requested by Crowe Horwath within the contractual time commitment by the beginning of September 2015. To assist the President with special analysis of any facet of College operations such as departmental functions, auxiliary enterprises or financial performance. Goal 6. Tasks 6.1., 6.2. 2.1. Perform analysis of College departments and programs and make recommendations to the President. 2.2. If approved by the President, assist College departments with special analysis of programs and interpretations of policies and procedures. To ensure change order costs, labor rates and contract allowance charges for all referendum projects are contractually allowed and correctly charged. Goal 8. Tasks 8.1., 8.3., 8.5. 3.1. Complete testing for all approved change orders and contract allowances before final payment to contractor is authorized. 3.2. Review all contractor labor rates prior to contract approval to ensure the College is being charged appropriately. 4. Train and supervise new Internal Auditor in order to expand audit coverage across the College. Goal 6. Task 6.1. 4.1. Plan and supervise audit assignments to ensure staff is actively engaged in reviews in multiple College departments. 5. To ensure state apportionment reports are in compliance with Illinois Community College Board administrative rules. Goal 6. Task 6.1. 5.1. Complete testing of report submissions for the 2014 Summer term by October 2015, for the 2015 fall term by February 2016 and for the 2015 spring term by July 2016. 6. To determine compliance with Board of Trustees Policy, Administrative Procedure and applicable laws regarding Payroll processing. Goal 6. Task 6.1. 6.1. Complete testing by May 2016 to determine compliance and measure progress toward the goals as shown in the College’s Affirmative Action Plan. 7. To determine compliance with procurement card policies and procedures. Goal 6. Tasks 6.1. 7.1. Complete one comprehensive review of procurement card transactions to determine compliance. 8. To review the Continuing Education Youth Academy, Youth Camp and any other youth program for operational performance and to determine compliance with Board Policies and Administrative Procedures. Goal 6. Task 6.2. 8.1. Complete a comprehensive review of the Continuing Education Youth programs to assist management in determining if operational efficiencies can be achieved. 8.2. Review the financial records to determine compliance with Board Policies, Administrative procedures and any applicable laws or grant regulations. (Goals & Tasks) 2. 3. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 31 OBJECTIVES FOR: James Martner, Director of Internal Audit NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 9. To review the Field Studies and Study Abroad Programs for operational performance and to determine compliance with Board Policies and Administrative Procedures. Goal 6. Task 6.2. 9.1. Complete a comprehensive review of the Field Studies and Study Abroad operations to assist management in determining if operational efficiencies can be achieved. 9.2. Review the financial records to determine compliance with Board Policies, Administrative procedures and any applicable laws or grant regulations. To review the Physical Education Fitness Center for operational performance and to determine compliance with Board Policies and Administrative Procedures. Goal 6. Task 6.1. 10.1. Complete a comprehensive review of the Physical Education Fitness Center to assist management in determining if operational efficiencies can be achieved. 11. To review the Athletic Programs for Compliance with National Junior College Athletics Association (NJCAA) requirements. Goal 1. Task 1.8. 11.1. Complete a comprehensive review of the College’s Athletic Program compliance with NJCAA requirements. 12. To determine compliance with Board of Trustees Policy and Procedure regarding investments. Goal 6. Task 6.1. 12.1. Complete one comprehensive review of the College’s investments to determine compliance. 13. To review the Conference and Events Services Department for operational performance and to determine compliance with Board Policies and Administrative Procedures. Goal 6. Task 6.2. 13.1. Complete a comprehensive review of the Conference and Events Services Department to assist management in determining if operational efficiencies can be achieved. 14. To review the Automotive Services program for operational performance and to determine compliance with Board Policies and Administrative Procedures. Goal 6. Task 6.2. 14.1. Complete one comprehensive operational review of the College’s automotive service program and to determine compliance with College policies and procedures. 15. To determine compliance with cash disbursement policies and procedures. Goal 6. Task 6.1. 15.1. Complete one comprehensive review of Cash Disbursements to determine compliance. 16. To provide expertise in assessing the viability Goals of whistleblower complaints. 6., 7. Tasks 6.1., 7.2. 10. 32 10.2. Review the financial records to determine compliance with Board Policies, Administrative procedures and any applicable laws or grant regulations. 13.2. Review the financial records to determine compliance with Board policies, Administrative procedures and any applicable laws or grant regulations. 16.1. Complete analysis of all complaints received, investigate extent of issues and report findings to the President (Board of Trustees if necessary) in compliance with administrative procedures. ANNUAL PLAN FY 2016 OBJECTIVES FOR: James Martner, Director of Internal Audit STRATEGY NO. OBJECTIVE SLRP TASK LINKAGE 17. To contribute expertise to College committees such as the Earned Compensation, Faculty/Administrative Review Board, Affirmative Action and hiring committees. Goals 5., 7. Tasks 5.6., 7.2. 17.1. Actively participate in committee efforts and contribute to outcomes. 18. To fulfill the continuing education requirements of the federal Government Auditing Standards and the Institute of Internal Auditors. Goal 7. Task 7.1. 18.1. All staff will complete a minimum of 40 hours of continuing education. (Goals & Tasks) OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 33 34 ANNUAL PLAN FY 2016 COLLEGE OF DUPAGE OBJECTIVES FOR Mary Ann Millush ANNUAL PLAN ORGANIZATIONAL AREA/DIVISION POSITION OBJECTIVES FOR 2015-2016 Office of the President - Government Relations and Special Assistant to the President Director, Government Relations/Special Assistant to the President DATE 7/15/2015 OBJECTIVES FOR: Mary Ann Millush, Director, Legislative Relations/Special Assistant to the President NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 1. 2. 3. 4. To increase visibility of the College in the community by strengthening partnerships. To help ensure an improved sense of community within the College. To advance approved legislative agenda. To help strengthen the College’s financial position. Goals 1., 3., 4., 6. Tasks 1.1. 1.5. 3.3. 4.2. 4.3. 6.3., Goal 7. Tasks 7.3., 7.4. Goals 1., 3. Tasks 1.5., 1.7., 3.7. Goals 1., 6. Tasks 1.1., 1.7., 6.1., 6.3. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 1.1. Identify and schedule meetings for President with key leaders of the region. 1.2. Invite DuPage County Board of Trustees and DuPage Mayors and Managers to campus. 1.3. Coordinate dedication for new Homeland Security Training Center (HTC). 1.4. Coordinate information sessions for College neighbors twice during the year. 1.5. Coordinate Investiture of new President. 1.6. Identify appropriate conferences and organizations for College presentation. Identify and assist in the development of applications for appropriate awards/recognitions for the College. 2.1. Assist President by coordinating small group meetings with administrators. 2.2. Coordinate Pizza with the Prez for Student Leaders. 2.3. Coordinate Sneak Peek for new Homeland Security Training Center (HTC). 2.4. Coordinate Presidents receptions/events during the year for College and community organizations, such as: All college fall event, Adjunct Faculty reception, first year faculty, newly tenured faculty and outstanding faculty. 2.5. Assist President and constituencies with Sacred Cow session. 3.1. Assist in development of College’s 2016 Legislative Agenda. 3.2. Coordinate pursuit of legislative agenda. 3.3. Ensure College’s legislative delegation is aware of the legislative agenda through various initiatives, such as: mailings, ACCT National Legislative Summit, lobby days, meetings with legislators. 3.4. Coordinate event to acquaint legislative delegation with the College campus. 3.5. Prepare and distribute monthly legislative update, when the GA is in session. 3.6. Support effort for community colleges offering Applied Technology and Science 4.1. Advocate for support of College by state and federal legislators and agencies. 4.2. Pursue funding for facility replacement and RAMP requests through capital appropriations in the State budget. 4.3. Assist Grants and other Departments in pursuit of funding for College programs and initiatives. 35 OBJECTIVES FOR: Mary Ann Millush, Director, Legislative Relations/Special Assistant to the President NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 5. 6. 36 To interface with Board of Trustees to enhance their knowledge and effectiveness. To carry out other administrative roles and responsibilities as needed to advance presidential initiatives. Goals 3., 7. Tasks 3.3., 3.7., 7.2., 7.3., 7.4. Goals 1., 6. Task 1.7. 5.1. Assist in coordinating annual Board of Trustees retreat. 5.2. Assist in coordinating Board of Trustee workshop/seminars, as needed. 5.3. Mentor Student Trustee. 5.4. Coordinate Board of Trustees related functions, meetings. 5.5. Assist Board of Trustees in establishing budget and monitor. 5.6. Coordinate and prepare Trustees for legislative visits. 6.1. Pursue special projects as identified and/or defined by the President. 6.2. Assist with Presidential Search process. 6.3. Assist Transition Team with implementation of recommendations/solutions. 6.4. Assist with Mission Statement review. ANNUAL PLAN FY 2016 COLLEGE OF DUPAGE OBJECTIVES FOR Jim Benté ANNUAL PLAN ORGANIZATIONAL AREA/DIVISION POSITION Vice President OBJECTIVES FOR 2015-2016 Planning and Institutional Effectiveness DATE 5/12/2015 OBJECTIVES FOR: Jim Benté, Vice President, Planning and Institutional Effectiveness NO. OBJECTIVE SLRP TASK LINKAGE 1. To lead, coordinate and provide technical support for developing the first year of a new three-year Strategic Long Range Plan. Goals 1. - 9. STRATEGY (Goals & Tasks) 1.1. Update the College of DuPage Fact Book in order to reflect the most current data and trends related to student demographics, degrees and certificates awarded, non-credit enrollment, and faculty and staff demographics. 1.2. Repopulate the Strategic Long Range Plan Advisory Committee to ensure that all constituency groups (Board of Trustees, Faculty, Students, Classified Staff, Managerial Staff, and Administrators) have an opportunity to be represented and contribute to the planning process. 1.3. Provide the SLRPAC with the training necessary to carry out a comprehensive Environmental Scan and other responsibilities related to evaluating and making recommendations for revisions to the Strategic Long Range Plan. 1.4. Work with the Strategic Long Range Plan Advisory Committee to conduct a comprehensive E-Scan that addresses at a minimum the following taxonomy areas: Competition; Demographics; Education; Labor Force; Politics; Technology/Skills Training; Economy and Social Values/Lifestyle. 1.5. Work with the Strategic Long Range Plan Advisory Committee to conduct an Implications Workshop with community leaders to create consensus around ten to twelve key trends that will have the most significant impact on District 502 over the next three years. 1.6. Develop and conduct a scientific community opinion survey to assess the District’s perception of College leadership, programs and services, and impact/value to the community. 1.7. Based on internal assessment (PACE, Noel Levitz, National Communty College Benchmarking Project, Fact Book, etc.), and external analysis (E-Scan, Implications Workshop, community survey, etc.) create the SWOT. 1.8. Based on the SWOT analysis, use an inclusive, nominal group methodology identify key strategic challenges and strategic advantages that will impact the College and District 502 over the next three years. 1.9. Work with the Strategic Long Range Plan Advisory Committee to review and if appropriate develop recommended revisions to the College’s Core Statements: Philosophy; Vision; Mission and Values. 1.10. Based on key inputs (strategic advantages, strategic challenges, key trends, etc.) and in collaboration with the Strategic Long Range Plan Advisory Committee, Board of Trustees, Institutional Effectiveness Council and Shared Governance Council develop three-year strategic goals and accompanying tasks. 1.11. Work with the Senior Management Team to determine primary and secondary leadership responsibilities for all strategic tasks. 1.12. Use inputs from the Strategic Long Range Plan Advisory Committee , Board of Trustees, Institutional Effectiveness Councill and Shared Governance Council, to develop a draft Strategic Long Range Plan for Board of Trustees review by May 2016. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 37 OBJECTIVES FOR: Jim Benté, Vice President, Planning and Institutional Effectiveness NO. OBJECTIVE 2. To lead and coordinate Annual Plan and Outcomes reporting activities. SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 3. 4. 38 To ensure that all required external reporting submissions are timely and accurate. To maintain Higher Learning Commission/ AQIP accreditation and support other program specific accreditations and certifications. Goals 1-9. Goals 3., 4. Tasks 3.3., 4.1. Goal 4. Task 4.1. 2.1. Collaborate with the Senior Management Team to develop and publish the fiscal year 2016 planning calendar. 2.2. Collaborate with the Senior Management Team to coordinate and publish the Annual Plan. 2.3. Based on the Annual Plan objectives and strategies develop “Stop Light” reports for review at Senior Management Team meetings in November, February and May. 2.4. Develop by February a Mid-year Outcomes Report, and by the end of July an Annual Outcomes Report. 2.5. Work with Marketing to ensure that all web sites and other internal and external materials are consistent with respect to planning documents. 2.6. Continue to systematically update the Employee Portal to ensure all planning documents are upto-date and accurate. 3.1. Work with Research and Analytics to coordinate activities and time tables with other internal stakeholders (e.g., Human Resources, Finance, Internal Audit, etc.) to ensure timely and accurate submissions of data to the Illinois Community College Board, Higher Learning Commission and Federal Department of Education (IPEDS). 3.2. Work with Research and Analytics to coordinate time tables with other internal stakeholders (e.g., Human Resources, Student Services, etc.) to ensure timely and accurate submissions of data to the National Community College Benchmarking Project. 3.3. Work with Finance to ensure that all submissions to the Illinois Debt Recovery Program are accurate. 3.4. Review Illinois Community College Board and other reports concerning the timeliness and accuracy of data submissions, and take steps to improve the processes if warranted. 4.1. Work with College of DuPage’s Higher Learning Commission staff liaison to keep current on changing accreditation requirements. 4.2. Develop and submit annual Quality Improvement Project (Action Project) updates to the Higher Learning Commission. 4.3. As appropriate closeout current and submit new Action Projects to the Higher Learning Commission. 4.4. Keep internal stakeholders (e.g., Academic Affairs, Executive Vice President, etc.) apprised of Higher Learning Commission Board of Trustees Actions, changes to the accreditation criteria and other relevant information. 4.5. Support academic areas with data, information and technical help in securing or reaffirming specialty accreditations. 4.6. Prepare Institution to attend an AQIP Strategy Forum in academic year 2016-2017. ANNUAL PLAN FY 2016 OBJECTIVES FOR: Jim Benté, Vice President, Planning and Institutional Effectiveness NO. OBJECTIVE SLRP TASK LINKAGE 5. To develop an AQIP Systems Portfolio. Goal 4. Task 4.1. STRATEGY (Goals & Tasks) 6. To provide leadership and support for the Program Review process. Goal 1. Tasks 1.2., 1.3., 1.4. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 5.1. If necessary, repopulate the Institutional Effectiveness Councill the membership stipulated in the Institutional Effectiveness Councill Charter: two full-time faculty, two administrators, two managerial staff, and two classified staff. 5.2. Provide appropriate orientation and education to new Institutional Effectiveness Councill members on the role and purpose of the Institutional Effectiveness Councill which includes: providing input for updating, writing, and submitting AQIP related documents; reviewing and analyzing accreditation feedback reports and making recommendations to the Senior Management Team on actions to address deficiencies and opportunities for improvement; identifying, recommending and providing input to QIP Teams; communicating and championing improvement/innovation initiatives with colleagues and other constituency groups; and reviewing Key Performance Indicators related to institutional effectiveness, and when appropriate make recommendations to the Senior Management Team. 5.3. Train members of the Institutional Effectiveness Councill on the specifics of the Higher Learning Commission Criteria for Accreditation, AQIP Criteria and AQIP Systems Portfolio. In collaboration with the Senior Management Team, develop the System Portfolio Organizational Overview. Commission Institutional Effectiveness Councill sub-teams to author various sections of the Systems Portfolio. 5.4. Work with the Institutional Effectiveness Councill sub-teams to develop “Story-board” outlines of all sections of the Systems Portfolio. 5.5. Use the Story-boards to ensure completeness, accuracy and appropriate connections between sections of the Systems Portfolio. 5.6. Work with the Institutional Effectiveness Councill to develop the first draft of the 2017 AQIP Systems Portfolio. 5.7. Work with Public Relations to edit and create a finalized draft of the Systems Portfolio for review by the Board of Trustees, Senior Management Team and other appropriate stakeholders. 6.1. Work with Academic Affairs to define and develop a systematic process for non-CTE academic program review. 6.2. Work with support areas (e.g., Student Affairs, Human Resources, etc.) to define and develop a systematic process for non-academic program review. 6.3. Conduct and submit academic and non-academic program review as required by the Illinois Community College Board fiscal years 2012-2016 Program Review Manual. 6.4. Work with individual in areas where program review has occurred to assist in developing action/ improvement plans based on program review findings. 6.5. Monitor action/improvement plans and provide technical assistance and resources as necessary. 39 OBJECTIVES FOR: Jim Benté, Vice President, Planning and Institutional Effectiveness NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 7. 8. 9. 10. To champion and provide technical/data support for the on-going work of QIP 15, the Student Success Council and other key initiatives. To provide data, information and consultation to support academic and operational divisions and departments across the institution. To promote the College locally, regionally and nationally. To internally promote College of DuPage’s involvement in the Higher Learning Commission’s Academic Quality Improvement Program (AQIP) and explore the feasibility of writing and submitting an Illinois Performance Excellence Award application in 2017. Goal 2. Tasks 2.2., 2.3. 7.1. Continue to obtain and provide up-to-data data and information for key initiatives from national authoritative sources (e.g., National Community College Benchmarking Project, National Community College Research Center, The College Board, American Association of Community Colleges, etc.) 7.2. Continue to develop appropriate analysis of student success data, including but not limited to Voluntary Framework of Accountability metrics. 7.3. Work with QIP 16 (Early College Initiative Pilot) team to develop and implement metrics that will help assess the success and viability of expanding the early college initiative to other District 502 high schools. 8.1. Continue to develop the capabilities of Research and Analytics in order to provide enhanced predictive analytics to Student Affairs and other appropriate areas. 8.2. Work with Information Technology to develop and implement a knowledge transfer plan with Dunn Solutions so that Research and Analytics can assume operational control of the Data Warehouse. 8.3. Work with internal stakeholders to identify Key Performance Indicators (KPIs) related to the next phase of the Data Warehouse project. 8.4. During the enrollment cycle continue to refine and provide enrollment updates that compare yearover-year enrollment at the division and sub-division level. 8.5. Research, analyze and keep internal stakeholders informed of environmental trends and emerging issues that have a potential impact on the college and District 502. Goal 4. Tasks 4.2., 4.3. 9.1. Actively participate in chamber of commerce, Choose DuPage and other local and regional activities as appropriate. 9.2. Maintain and be active in appropriate professional organizations (e.g., American Society for Quality, Association for Strategic Planning, etc.). Goal 7. Tasks 7.2., 7.3. 10.1. Through the Institutional Effectiveness Councill, develop activities and materials that creates awareness and promotes College of DuPage’s participation in AQIP, and highlight College of DuPage Quality Improvement Process (QIP) Teams and associated AQIP Action Projects (e.g., QIP 5, QIP 16, etc.). Goal 9. Tasks 9.2., 9.3. 10.2. Based on performance over the past three years, update the results contained in Category 7 of College of DuPage’s 2012 Illinois Performance Excellence Award application. 10.3. Review updated Category 7 results with the Senior Management Team and other appropriate stakeholders to assess if improvements in levels, trends, and comparisons warrants reapplying for the Illinois Performance Excellence Award. 40 ANNUAL PLAN FY 2016 COLLEGE OF DUPAGE OBJECTIVES FOR Catherine Brod ANNUAL PLAN ORGANIZATIONAL AREA/DIVISION POSITION OBJECTIVES FOR 2015-2016 Resource Development and COD Foundation Vice President, Resource Development Executive Director of College of DuPage Foundation DATE 8/12/2016 OBJECTIVES FOR: Catherine Brod, Vice President, Resource Development/Executive Director of College of DuPage Foundation NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 1. To develop a comprehensive, integrated resource development effort capable of raising and stewarding $7.5 million in external funding from private sector and federal and state granting sources. (ten percent increase from fiscal year 2014 goal.) Goals 1.1. 2., 3., 6. Tasks 2.1., 3.1., 3.4., 3.5., 6.2., 6.3. 1.2 2. To create best practicing infrastructure for the Goals 2.1. College of DuPage Foundation in compliance 2., 3., 6., 7. with the CASE standards checklist. Tasks 2.2., 3.3., 3.4., 2.2. 6.3., 7.1. 2.3. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Raise $4.5 million in grants during fiscal year 2015. (See grant plan objective.) 1.1.1. Involve appropriate administrators and faculty in the implementation of year two of the three year plan created in fiscal year 2013. 1.1.2. Submit a minimum of 20 proposals for corporate and foundation proposals, yielding $500,000. 1.1.3. Continue to research and share funding opportunities on a weekly basis with faculty and administrators. Raise $3 million in private sector gifts during fiscal year 2016. 1.2.1. Raise $1 million in annual fund gifts through direct mail, Board leadership campaign, special events, scholarship stewardship, one on one solicitations and employee campaign. 1.2.2. Raise $1 million in major gifts. 1.2.3. Raise $1 million in planned gifts. 1.2.4. Continue implementation of a mini campaign for the Cultural Arts, Homeland Security Phase II and Scholarships. 1.2.5. Further mature a prospect management systematic program that will result in 300 donors under management with assigned prospect managers by June 30, 2016. 1.2.6. Provide oversight and direct involvement in the solicitation of 30 major or planned gifts during fiscal year 2016. 1.2.7. Monitor and refine performance metrics for development officers. Train staff regarding best practice standards through assigned reading, participation in staff team meetings, and attendance at advancement services and institutionally related foundation conferences. Continue to orient Board to best practices through participation in AGB readings, the fall Board retreat and the January AGB leadership conference. Continue developing policies and procedures which resulted from the fiscal year 2013 gap analysis between that which existed and CASE and AGB standards. 41 OBJECTIVES FOR: Catherine Brod, Vice President, Resource Development/Executive Director of College of DuPage Foundation NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 2. cont. 3. 4. 2.4. Update or provide comprehensive new policy for three major areas of concern: gift stewardship, naming of campus facilities, and public information. 2.5. Receive an unqualified audit for fiscal year 2015. 2.6. Prepare the 990 in full compliance with all IRS regulations and submit by the deadline. 2.7. Reengineer processes and develop staff procedural manual to best support a best in class resource development office. 2.8. Continue collateral development integrating branding with the college, inclusive of Case materials and website enhancement. To implement year three of a three year institutional grants plan for grant development, compliance, reporting and internal training. Goals 3.1. 3., 5., 4., 6. 3.2. Tasks 3.1., 3.6., 3.7., 3.3. 4.3., 5.6., 6.3. To recruit five new Foundation Board members in accordance with identified needs to strengthen the work of the Board as per the Association of Governing Board’s “tool kit” for Board recruitment, orientation and development. Goals 4.1. 3., 4., 6. Tasks 4.2. 3.1., 3.5., 3.6., 4.3., 4.5., 6.2., 4.3. 6.3. 4.4. 5. 42 To implement year three of a comprehensive three year staffing plan for the resource development effort that will encompass all areas of development specialties including alumni relations, annual fund, advancement services, major gifts, planned gifts, corporate and foundation grant development and federal and state grant development. Goals 5.1. 3., 6., 7. Tasks 3.1., 3.4., 3.5., 5.2. 3.6., 3.7., 6.2., 6.3., 7.1., 7.2. 5.3. Raise $4.0 million in Federal and State Grants. Further develop the corporate and foundation grant program, raising $500,000 in its second year. Ensure collaborative work through the Idea Center to provide ongoing training for faculty and administrators in developing grants, including webinars, workshops through TLC, participation in new faculty orientation and the Resource for Excellence grant program. Utilize a Board matrix of characteristics desired for foundation boards like the COD Foundation utilizing AGB guidelines and suggestions. Support the VP of Board Governance in his leadership for Board recruitment, orientation and development. Refine the committee to support this leader and related activities. Continue the implementation of a formal nomination process which is vetted by the Board Governance committee, supported by prospect research from staff related to nominees’ interests, experiences and philanthropic contributions as it aligns with missing or more greatly needed characteristics from the current Board. Conduct new board orientation session and tour. Monitor formula for additions to staff based on incremental improved fundraising performance using CASE studies and research of effective college foundation programs as a benchmark, spring 2016. Continue to provide ongoing training to the RDO staff. Continue work on Team Development begun in fiscal year 2014. 5.4. Further qualify the Alumni program database, reviewing existing records and capturing updated information through a minimum of three affinity mailings. 5.5. Execute year one of the three year Alumni Relations plan. 5.6. Conduct the Distinguished Alumni recognition and hall of fame program in fall of 2015. 5.7. Continue oversight for the further implementation of a formal planned giving program, inclusive of a fully recruited and oriented advisory committee and a recognition society with a goal of $1,000,000 in testamentary pledges by June 30, 2016 ANNUAL PLAN FY 2016 OBJECTIVES FOR: Catherine Brod, Vice President, Resource Development/Executive Director of College of DuPage Foundation NO. OBJECTIVE 6. To strengthen the engagement of the COD Foundation Board through meaningful committee structure and activity, improved communication and reporting, and visible involvement in the life of the campus. SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 7. To strengthen the philanthropic culture of COD as demonstrated by increased employee giving and volunteer effort on behalf of the College to the COD Foundation and other community charities and civic organizations. 6.1. Goals 3., 4., 6. Tasks 6.2. 3.1., 3.4., 3.5., 3.6., 3.7., 6.2., 6.3. 6.3. To represent the College and COD Foundation on external boards and internal committees as appropriate. Continue to invite members of the College campus to serve on Foundation committees as appropriate and as talents align throughout the fiscal year. Continue to align committee and staff work with natural philanthropic and outreach activity for the College, including such areas as the McAninch Arts Center, community relations, Culinary and Hospitality Center, WDCB, and affinity alumni programs. 6.5. Implement year four of an internal grant program from Foundation resources, allowing campus faculty and program coordinators an opportunity to compete for seed funding for innovative ideas, and provide both them and the Foundation greater visibility for their work; awards by spring 2016. 6.6. Continue to provide engagement and service activities for the Foundation Emeritus Board. 6.7. Renew committee compositions and chairs for next two years by June, 2015. 6.8. Conduct a board self-assessment survey, share results and implement any needed changes as indicated by the results (spring 2016). 6.9. Renew annual board commitments, confidentiality agreements and conflict of interest statements by September 2015. Goals 7.1. 3., 6., 7. Tasks 7.2. 3.1., 3.4., 3.5., 7.3. 6.3., 7.2. Goals 8.1. 3., 4. 8.2. Tasks 3.1., 3.2., 3.3., 8.3. 3.5., 3.6., 4.2., 4.3., 4.5. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS Further recruit and orient committee members throughout fiscal year 2016 resulting in 100 percent of committees fully operational by June 30, 2016. 6.4. 7.4. 8. Continue implementation of approved committee structure and committee descriptions, summer and fall 2015. Continue to review and revamp the employee campaign by spring of 2016 to involve greater employee participation. Actively participate or provide counsel in fundraising efforts by affinity groups throughout the campus. Invite employees to serve on Foundation committees for community outreach, employee campaign and other special events. Encourage each resource development staff member to serve on internal committees or as community representative of the College in service that supports the overall philanthropic/ volunteer culture of the College such as Laps for Chaps, area rotaries or area not-for-profit Boards. Serve as AGB and CASE conference facilitator/faculty as requested by conference planners. Serve on the Strategic Long Range Planning committee. Serve on the 50th Anniversary planning committee. 43 OBJECTIVES FOR: Catherine Brod, Vice President, Resource Development/Executive Director of College of DuPage Foundation NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 9. 44 To serve as a senior officer of the College in providing leadership, advice and counsel and staff/volunteer development for the resource development effort and the overall effectiveness of the College and Foundation. 9.1. Goals 6., 7. Tasks 9.2. 2.2., 3.6., 5.6., 6.1., 6.2., 6.3., 6.4., 7.1., 7.2., 9.3. 7.4. Attend and participate in Senior Management Team meetings, retreats, briefings, budget activities and planning sessions. Provide monthly reporting and Board exhibits to the College Board of Trustees regarding grants and private gifts as well as recommendations for acceptance of gifts in kind and fund agreements requesting facility naming opportunities. Provide all aspects of staff leadership and coordination oversight in preparing the College of DuPage Foundation Board of Trustees for their Board and committee meetings and related work. 9.4. Conduct annual staff performance evaluations and provide ongoing individual and team developmental feedback and opportunities for professional growth. 9.5. Direct and facilitate all strategic and annual planning for the Foundation and Resource Development effort. ANNUAL PLAN FY 2016 COLLEGE OF DUPAGE OBJECTIVES FOR Earl Dowling ANNUAL PLAN ORGANIZATIONAL AREA/DIVISION POSITION Vice President OBJECTIVES FOR 2015-2016 Student Affairs DATE July 28, 2015 OBJECTIVES FOR: Earl Dowling, Vice President, Student Affairs NO. OBJECTIVE 1. To grow Fall and Spring (Academic Year 2015 – 2016) 10th day FTEs enrollment. SLRP TASK LINKAGE STRATEGY (Goals & Tasks) Goals 1., 2., 3., 4., 5., 6., 7., 9. Tasks 1.1., 1.2., 1.3., 1.4., 1.6., 1.8., 2.1., 2.2., 2.3., 2.4., 3.2., 3.3., 3.5., 3.6., 4.3., 4.4., 5.1., 5.2., 5.3., 5.5., 5.6., 9.2. 1.1. Implement recruitment strategies for early admission; traditional; high-achieving; home school; dual credit; young adults (19-24); adults (25 and up); older adults (over 55); health sciences; latino; multicultural; veterans; international; 3+1; out-of-district and online populations. 1.2. Contribute to the expansion of target markets and recruitment strategies through the dual credit reorganization, Veterans Services, the Latino Outreach Center, and International Student Services. Attract and enroll applicants to contribute to application and enrollment targets. 1.3. Collaborate with the Dual Credit Coordinator in Academic Affairs to improve the communication process with high schools by providing accurate, consistent information to effect an increase in Dual Credit enrollment. Work with Dual Credit Coordinator to revise procedural handbook distributed to all area high schools. 1.4. Continue to establish and award credit using ACE recommendations, DANTES, and MOS by continued participation in the Military Articulation Initiative with IDVA and the strong collaboration of College of DuPage faculty. 1.5. Implement a comprehensive recruiting plan that includes Study in the USA, Keystone, CollegeWeekLive, Skype, TOEFL and IELTS lists for direct marketing, participation in college fairs and an armchair recruiting event through NAFSA, to name a few. 1.6. Write and implement a comprehensive recruitment plan for Latino students to include elements like orientation, bridge and family education programs for both traditional and non-traditional students. 1.7. Create an Enrollment Dashboard based on demographics, trends, overall enrollment, and new student enrollment, in relation to leads, applications, and newly enrolled students, as well as completion data. Completion of the Data Warehouse in Research and Analytics will assist with this process. 1.8. In conjunction with the Adult Learner Services committee, establish processes for the Adult StopOut student to identify which offices this type of student should receive services from to re-enroll. 1.9. Enhance recruitment strategies for Middle School students by establishing parameters for the visit as well as establishing a web based sign up process. 1.10. Create a strategic communication plan for each student population. 1.11. Collaborate with Academic Affairs to create a plan that invites and encourages faculty involvement into student recruitment activities/initiatives. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 45 OBJECTIVES FOR: Earl Dowling, Vice President, Student Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 1. cont. 1.12. Connect with affiliate student mentor organizations like 100 Black Men, TSTM, Quad County Urban League, Retired African American Men, DuPage NAACP, and interested professional community members. 1.13. Construct a matrix based on an enrollment model that incorporates market penetration, market development, program development and diversification, target strategies to attract each area to grow enrollment for African American students. 1.14. Collaborate with Marketing and Communications in the “messaging” to incoming African American high-achieving students to develop student testimonials on the benefits of College of DuPage. 2. 3. 4. 5. 46 To promote a “learning centered college” through a focus on retention and completion. To create and implement a revised studentfriendly Federal Work Study and College Work Study program. To implement a default reduction plan. To ensure that Physical Education Center’s offering of programs and services anticipates and meets the recreational and intercollegiate athletic needs of our students, our student athletes, and our campus community. Goals 1., 2., 5. Tasks 1.3., 1.4., 2.2., 2.4., 5.1., 5.3., 5.6. Goals 1., 2., 5. Tasks 1.4., 1.5., 1.6., 2.1., 2.2., 5.1., 5.2. Goals 2., 6. Tasks 2.2., 2.4., 6.1. Goals 1., 2., 5. Tasks 1.4., 2.2., 2.4., 5.1. 2.1. Determine where our students are transferring to and identify students who have left but not continued their education. The data will also be used for retention initiatives in order to grow enrollments and completion rates. 2.2. Link Student Success Counselor with at least one faculty to reinforce student engagement in the classroom and in the administrative offices. 2.3. Develop a lecture series with faculty members and staff to address the current progression of student diversity. 2.4. Lead “listening” program with students by the Manager of Student Diversity & Inclusion. 3.1. Review and approve Office of Student Financial Assistance plan to transition Federal Work Study and College Work Study programs. 3.2. Collaborate with Information Technology to develop integration of HireTouch and Colleague and provide historical reporting of student employment eligibility. 3.3. Collaborate with the Human Resources to transition the Federal Work Study and College Work Study programs to Student Financial Assistance. 4.1. Enhance student loan awareness by developing information sessions on the obligations of student loan borrowing, 4.2. Build upon the financial literacy plan by developing a communication plan informing the college community of student default rates and academic progress. 4.3. Collaborate with Finance and US Bank in the development of the financial literacy plan and default reduction plans. 5.1. Monitor the academic progress and retention of our student/athletes with our academic counselors. 5.2. Collaborate with Student Life in a study of the recreational needs of College of DuPage students. 5.3. Develop and implement Homecoming football game and Basketball Festival to promote our intercollegiate athletic program in the community. ANNUAL PLAN FY 2016 OBJECTIVES FOR: Earl Dowling, Vice President, Student Affairs NO. OBJECTIVE 6. Expand programming and services to create synergy for the Pathways to Completion Model. SLRP TASK LINKAGE STRATEGY (Goals & Tasks) Goals 1., 2., 3., 4., 5., 7., 8. Tasks 1.2., 1.3., 1.4., 1.6., 2.2., 2.3., 2.4., 3.2., 3.3., 3.6., 4.3., 4.4., 5.1., 5.2., 5.3., 5.4., 7.1., 8.5. 6.1. Collaborate with Academic Affairs to implement program guides that are easy for students to understand and have recommended sequences to completion. 6.2. Require all new degree- and certificate-seeking students to attend mandatory Begin@COD sessions. 6.3. Increase student satisfaction with Student Affairs services on student surveys by one percent. 6.4. Work with student veterans’ organization to strengthen presence on campus and improve its ties with the national organization, Student Veterans of America. 6.5. Using data collected from the National Student Clearinghouse, determine where our students are transferring to and to identify students who have left but not continued their education for the purpose of further study. 6.6. Through the Graduation Initiative, increase number of annual graduates for the 2016 academic year. 6.7. Collaborate with Academic Affairs to identify the need and develop a proposal to align career and transfer services within Student Affairs. 6.8. Provide quality New Student Orientation programming in multiple delivery modes to increase student engagement. 6.9. Refine the Early Alert Program to improve overall usage and effectiveness. 6.10. Collaborate with Academic Affairs to design and implement a system to ensure each Student Success Counselor is linked with at least one faculty to provide opportunity for class visit(s), consultations and caseload assignments. 6.11. Establish a series of Counseling Workshops targeted for students on academic, personal and wellness topics. 6.12. Collaborate with Academic Affairs to identify and develop the advising system for Program Advisors, Student Success Counselors and teaching faculty. 6.13. Shape student expectations by setting clear objectives for student behavior and degree/goal completion. 6.14. Collaborate with Academic Affairs and others to develop and implement a college-wide student diversity enrichment series of activities to include student panels, town hall discussions, video talk shows, and student professional days. 6.15. Collaborate with the Learning Commons and Counseling & Advising to continue student/athlete tutoring services. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 47 OBJECTIVES FOR: Earl Dowling, Vice President, Student Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 7. To provide for and support the use of cuttingedge technology for student success. Goals 1., 2., 3., 5., 9. Tasks 1.4., 1.6., 2.2., 3.2., 4.2., 4.3., 4.4., 4.5., 5.1., 5.2., 5.3., 5.6., 9.2. 7.1. Collaborate with Media Services to develop basic “how to” financial aid videos for students and reorganize financial aid website. 7.2. Implement Ellucian Student Planning to provide guided pathways to completion through comprehensive educational plans that will help keep students on track to completion. 7.3. Collaborate with Academic Affairs and the Associate Dean of Instructional Technology to create opportunities to support student success through the use of self-directed videos, the website and webinars, in addition to face-to-face interaction for such things as advising, online course success, steps to enrollment, orientation, etc. 7.4. Work with Multimedia Services to develop online and video-based Begin@COD sessions. 7.5. Collaborate with Academic Affairs to implement the Integrated Learning Platform which will facilitate use of Blackboard Grade Book and mid-term grading. 7.6. Implement Advantage Design Group’s online orientation software containing videos, checklists and quizzes for tracking steps to enrollment. 7.7. Implement the use of virtual and other electronic tools such as mobile apps and web chat to help students understand critical processes. 7.8. Improve processing times by incorporating new computer stations and workflow (ImageNow) products. 7.9. Implement high school course evaluation with Intelligent Capture/Image Now. 7.10. Implement the Credentials eScrip-Safe online transcript ordering product intended to (a) simplify and streamline the order process for students, (b) encourage the selection of electronic distribution, and (c) provide nearly immediate distribution of electronic transcripts. 7.11. Develop web-based instructional videos for faculty on roster verification, mid-term verification and final grades. 7.12. Develop web-based instructional videos for students on topics such as using the myACCESS Transfer Equivalencies database, ordering a transcript, and other services that can be of benefit to students. 7.13. Expand the use of Maxient, to improve the student conduct process and as an institutional database to monitor and manage all student/community complaints. 7.14. Implement a tracking mechanism for event attendees via scanning through pre-registration barcodes and onsite registration. 7.15. Identify webinars and other cost effective training methods to strengthen staff leadership development. 48 .16. Create a single point of entry system for limited enrollment health science programs to streamline admissions processes and decisions. 7.17. Create workflows via ImageNow for all admissions processes. ANNUAL PLAN FY 2016 OBJECTIVES FOR: Earl Dowling, Vice President, Student Affairs NO. OBJECTIVE SLRP TASK LINKAGE STRATEGY (Goals & Tasks) 7. cont. 7.18. Utilize Recruiter to its fullest potential including a dual credit application, and to support the enrollment support center and campus central phoning and event management. 7.19. Using ChapLife (formerly known as CollegiateLink), continue to expand training to maximize usage and enhance student engagement. 7.20. Implement Career Coach software (career exploration tool to assist in the career exploration process). 7.21. Launch the Dean of Students/Title IX/Behavioral Intervention webpage to promote awareness, improve communication and provide ease of reporting. 8. To lead the Student Affairs Division. Goals 1., 2., 3., 4., 5., 6., 7., 8., 9. Tasks 1.1., 1.4., 1.6., 1.7., 1.8., 2.2., 2.3., 2.4., 2.5., 3.2., 5.1., 5.2., 5.3., 5.5., 5.6., 6.1., 7.1., 9.2. OFFICE OF PLANNING AND INSTITUTIONAL EFFECTIVENESS 8.1. Ensure institutional compliance under the federal regulations as required under the Campus Save Act and Title IX. 8.2. Ensure that college departments comply with policies and procedures that encompasses consumer information, disbursements and student fraud. 8.3. Collaborate with Academic Affairs to create an early notification system of new academic programs to Admissions and Outreach, Student Financial Assistance and Student Records and provide vital information needed for Department of Education approval process 8.4. Collaborate with Financial Affairs to reduce the accounts receivables balance and help safeguard the college’s financial position. 8.5. Provide leadership development opportunities for Student Affairs department heads. 8.6. Collaborate with Teaching & Learning Center in the development of a new Student Affairs professional development program. 8.7. Continue to hold regular “listening sessions” with direct reports and department heads. 8.8. Highlight the significance of Cultural Diversity at the Martin Luther King, Jr. breakfast with a table on student diversity at the event. 8.9. Foster training opportunities in Student Affairs’ department staff meetings to enhance professional collaboration. 49 50 ANNUAL PLAN FY 2016 2IÀFHRI3ODQQLQJDQG,QVWLWXWLRQDO(IIHFWLYHQHVV College of DuPage 425 Fawell Blvd. Glen Ellyn, IL 60137 www.cod.edu (630) 942-2800