STUDENT SURVEY - 2009-10
1. Please name your program of study.
Response
Response
Percent
Count
AAS
31.9%
81
AA&S (Transfer)
42.9%
109
Certificate
17.7%
45
Career Studies Certificate
7.5%
19
answered question
254
skipped question
17
Response
Response
Percent
Count
2. In which location to do you reside?
Isle of Wight County
16.6%
45
Southampton County
27.3%
74
City of Franklin
17.7%
48
City of Suffolk
28.8%
78
Town of Smithfield
5.2%
14
Other
4.4%
12
answered question
271
skipped question
0
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3. The majority of my classes are:
Response
Response
Percent
Count
Day
60.9%
165
Evening
39.1%
106
answered question
271
skipped question
0
Response
Response
Percent
Count
4. Gender:
Male
35.3%
95
Female
64.7%
174
answered question
269
skipped question
2
Response
Response
Percent
Count
5. Age:
<18
7.0%
19
18-21
45.6%
123
22-34
24.4%
66
35-59
18.5%
50
>50
4.4%
12
answered question
270
skipped question
1
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6. Race:
Response
Response
Percent
Count
White
45.8%
124
African-American
49.4%
134
Asian
0.7%
2
Hispanic
1.5%
4
American Indian
0.7%
2
Other
1.8%
5
answered question
271
skipped question
0
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7. I learned about PDCCC from (check all that apply):
Response
Response
Percent
Count
Newspaper ads
8.9%
24
Newspaper articles
7.4%
20
Class schedule mailing
17.4%
47
Radio
3.7%
10
TV ads
10.0%
27
Friends/relatives
66.7%
180
High School counselor
31.5%
85
Teachers
24.8%
67
Signs/posters
15.2%
41
Website
21.9%
59
10.7%
29
Church
4.8%
13
Job
11.5%
31
answered question
270
skipped question
1
Community activity (county fair,
Fall Festival)
8. Do you agree with the mission statement that PDCCC provides diverse learning opportunities to enhance the
quality of life for students and the community.
Response
Response
Percent
Count
Yes
98.9%
265
No
1.1%
3
answered question
268
skipped question
3
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9. Student Development Services (Admissions, Records, Counseling, Switchboard, Student Support Services
(SSS), etc.) is committed to providing excellent customer service. Pllease rate the quality of that service:
Strongly
Strongly
Response
Disagree
Count
Agree
Disagree
49.6% (134)
45.2% (122)
5.2% (14)
0.0% (0)
270
32.6% (87)
54.3% (145)
10.9% (29)
2.2% (6)
267
48.9% (131)
47.0% (126)
3.7% (10)
0.4% (1)
268
52.6% (141)
44.0% (118)
3.0% (8)
0.4% (1)
268
Handled your request promptly
46.6% (124)
47.7% (127)
4.9% (13)
0.8% (2)
266
Handled your request accurately
49.1% (131)
46.8% (125)
3.4% (9)
0.7% (2)
267
51.7% (138)
41.2% (110)
5.2% (14)
1.9% (5)
267
40.4% (107)
54.0% (143)
4.2% (11)
1.5% (4)
265
Agree
Acknowledged you promptly when
you visited the office
Answered the phone quickly
Greeted you warmly, made you
feel welcome
Treated you courteously throughout
your visit or call
Answered your questions to your
satisfaction
Exceeded your overall expectations
answered question
270
skipped question
1
10. Each of your courses outlines provided adequate information about:
Strongly
Agree
The goals and requirements of each
course
The nature of the course content
The methods of evaluation
employed in each course
Agree
52.6%
44.0%
(140)
(117)
48.9%
47.7%
(128)
(125)
44.5%
51.3%
(117)
(135)
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Strongly
No
Response
Disagree
Opinion
Count
1.1% (3)
0.4% (1)
1.9% (5)
266
1.1% (3)
0.8% (2)
1.5% (4)
262
1.1% (3)
0.8% (2)
2.3% (6)
263
Disagree
answered question
266
skipped question
5
11. Evening student needs are being met by the college.
Strongly
Agree
Agree
Disagree
Strongly
Response
Disagree
Count
Library Services
31.5% (78)
59.7% (148)
8.1% (20)
0.8% (2)
248
Counseling Services
34.6% (85)
54.9% (135)
9.3% (23)
1.2% (3)
246
Financial Aid Services
34.4% (86)
53.2% (133)
10.4% (26)
2.0% (5)
250
Campus Security
26.3% (66)
53.4% (134)
15.1% (38)
5.2% (13)
251
answered question
253
skipped question
18
12. If you feel that evening student needs are not being met, why not and how can it be improved?
Response
Count
76
answered question
76
skipped question
195
13. Students are provided convenient, effective access to electronic bibliographic databases, whether on-site or
remote to support the academic programs.
Response
Response
Percent
Count
Strongly Agree
35.5%
93
Agree
61.1%
160
Disagree
3.4%
9
Strongly Disagree
0.0%
0
answered question
262
skipped question
9
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14. Do you have a computer at home?
Response
Response
Percent
Count
Yes
85.7%
227
No
14.3%
38
answered question
265
skipped question
6
Response
Response
Percent
Count
15. Do you have internet access from home?
Yes
74.5%
199
No
25.5%
68
answered question
267
skipped question
4
Response
Response
Percent
Count
16. I was able to find the information I need in the PDCCC library.
Always
51.6%
133
Usually
38.4%
99
Sometimes
6.6%
17
Never
3.5%
9
answered question
258
skipped question
13
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17. What could you not find in the library?
Response
Count
52
answered question
52
skipped question
219
18. Access to the library collection is sufficient to support the educational, research and public service programs
of the College.
Response
Response
Percent
Count
Strongly Agree
37.3%
95
Agree
60.4%
154
Disagree
2.0%
5
Strongly Disagree
0.4%
1
answered question
255
skipped question
16
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19. Please rate the quality of the following at PDCCC that apply to you:
Academic instruction
Shop and technical instruction
Developmental instruction
Distance learning courses
Advising by faculty
College survival courses (SDV)
Registration process
Business office (billing)
Financial aid services
Library services
Tutoring services
Learning Assistance and Testing
Center
Convenience and ease of class
scheduling
Clarity of college catalog
Excellent
Very good
43.1%
41.5%
(112)
(108)
34.1% (72)
Response
Good
Fair
Poor
14.2% (37)
0.8% (2)
0.4% (1)
260
39.3% (83)
24.2% (51)
0.9% (2)
1.4% (3)
211
36.0% (89)
19.0% (47)
2.4% (6)
0.4% (1)
247
35.5% (78)
21.8% (48)
3.2% (7)
0.9% (2)
220
36.4% (87)
17.2% (41)
4.2% (10)
0.4% (1)
239
37.0% (95)
12.1% (31)
1.9% (5)
0.4% (1)
257
33.2% (85)
16.4% (42)
2.3% (6)
0.8% (2)
256
36.7% (84)
21.4% (49)
1.3% (3)
1.7% (4)
229
31.8% (77)
13.6% (33)
2.5% (6)
2.5% (6)
242
38.8% (94)
13.6% (33)
3.7% (9)
1.7% (4)
242
37.4% (77)
40.3% (83)
17.0% (35)
3.4% (7)
1.9% (4)
206
36.5% (77)
45.0% (95)
15.2% (32)
1.9% (4)
1.4% (3)
211
42.0%
38.9%
(108)
(100)
14.4% (37)
3.1% (8)
1.6% (4)
257
38.9% (95)
13.9% (34)
4.1% (10)
1.6% (4)
244
42.1%
(104)
38.6% (85)
41.8%
(100)
48.6%
(125)
47.3%
(121)
38.9% (89)
49.6%
(120)
42.1%
(102)
41.4%
(101)
Count
Extra-curricular activities
35.1% (74)
37.0% (78)
21.3% (45)
4.3% (9)
2.4% (5)
211
Vending machines
36.8% (89)
38.0% (92)
17.4% (42)
7.0% (17)
0.8% (2)
242
Clubs
30.1% (62)
38.8% (80)
21.4% (44)
7.8% (16)
1.9% (4)
206
36.4% (92)
15.8% (40)
2.8% (7)
1.2% (3)
253
Admissions Office services
43.9%
(111)
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Switchborad services
College web page
Student lounge
Bookstore
Computer labs
38.5% (84)
46.1%
(118)
39.5% (94)
40.9%
(104)
53.7%
(139)
33.9% (74)
23.4% (51)
2.8% (6)
1.4% (3)
218
37.5% (96)
13.7% (35)
2.0% (5)
0.8% (2)
256
38.2% (91)
16.4% (39)
4.6% (11)
1.3% (3)
238
36.6% (93)
16.9% (43)
3.9% (10)
1.6% (4)
254
34.4% (89)
9.7% (25)
0.8% (2)
1.5% (4)
259
Job placement services
34.5% (69)
32.5% (65)
26.0% (52)
5.5% (11)
1.5% (3)
200
Counseling services
41.9% (95)
36.6% (83)
17.2% (39)
3.1% (7)
1.3% (3)
227
Classrooms
37.1% (96)
16.6% (43)
5.4% (14)
0.8% (2)
259
16.3% (41)
2.4% (6)
1.2% (3)
252
College atmosphere in general
44.0%
(111)
40.2%
(104)
36.1% (91)
answered question
269
skipped question
2
20. If any area was only fair or poor, why and what suggestions do you have to make it better?
Response
Count
62
10 of 18
answered question
62
skipped question
209
21. If you are pursuing a degree or certificate, do you know who your faculty advisor is?
Response
Response
Percent
Count
Yes
74.2%
196
No
25.8%
68
answered question
264
skipped question
7
Response
Response
Percent
Count
22. I have participated in various student activities at the College.
Yes
12.7%
34
No
87.3%
234
answered question
268
skipped question
3
Response
Response
Percent
Count
23. Do you have a PDCCC library card/student ID?
Yes
71.3%
189
No
28.7%
76
answered question
265
skipped question
6
11 of 18
24. Have you used your PDCCC e-mail account?
Response
Response
Percent
Count
Yes
90.2%
239
No
9.8%
26
answered question
265
skipped question
6
25. Are you aware of the college policy located in the PDCCC's Catalog against drug/alcohol usage while on the
premises?
Response
Response
Percent
Count
Yes
93.6%
250
No
6.4%
17
answered question
267
skipped question
4
26. Did you receive information in SDV class (or HLT class) about drug/alcohol awareness?
Response
Response
Percent
Count
Yes
71.2%
185
No
28.8%
75
answered question
260
skipped question
11
12 of 18
27. The information provided to me on drugs/alcohol in SDV class was very helpful?
Response
Response
Percent
Count
Strongly Agree
39.8%
100
Agree
31.1%
78
Neutral
26.3%
66
Disagree
1.2%
3
Strongly Disagree
1.6%
4
answered question
251
skipped question
20
Response
Response
Percent
Count
28. In your opinion, PDCCC's drug/alcohol policy is very effective?
Strongly agree
38.6%
97
Agree
41.8%
105
Neutral
17.5%
44
Disagree
1.2%
3
Strongly Disagree
0.8%
2
answered question
251
skipped question
20
13 of 18
29. I see PDCCC as a first choice institution to receive a college education.
Response
Response
Percent
Count
Strongly Agree
38.1%
101
Agree
56.6%
150
Disagree
4.5%
12
Strongly Disagree
0.8%
2
answered question
265
skipped question
6
30. The new student orientation day prior to the beginning of the term was very helpful in acclimating me to the
College and to be successful in reaching my academic goals.
Response
Response
Percent
Count
Strongly Agree
40.1%
95
Agree
53.2%
126
Disagree
5.9%
14
Strongly Disagree
0.8%
2
answered question
237
skipped question
34
31. What would make the new student orientation day more beneficial?
Response
Count
63
14 of 18
answered question
63
skipped question
208
32. The College Success Skills (SDV 100) or College Survival Skills (SDV 108) course was beneficial to me in
helping me reach my goals.
Response
Response
Percent
Count
Strongly Agree
43.5%
111
Agree
53.3%
136
Disagree
2.4%
6
Strongly Disagree
0.8%
2
answered question
255
skipped question
16
33. The customized textbook used in SDV classes was very helpful to me in being successful at College.
Response
Response
Percent
Count
Strongly Agree
40.1%
99
Agree
55.5%
137
Disagree
3.2%
8
Strongly Disagree
1.2%
3
answered question
247
skipped question
24
34. What would make the course and/or the customized textbook better?
Response
Count
62
15 of 18
answered question
62
skipped question
209
35. The academic planner calendar was very useful to me in planning my college activities.
Response
Response
Percent
Count
Strongly Agree
36.5%
89
Agree
58.6%
143
Disagree
3.7%
9
Strongly Disagree
1.2%
3
answered question
244
skipped question
27
Response
Response
Percent
Count
36. The LASSI was very helpful to me in identifying how to study.
Strongly Agree
33.1%
79
Agree
57.7%
138
Disagree
8.8%
21
Strongly Disagree
0.4%
1
answered question
239
skipped question
32
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37. Blackboard is very helpful to me in obtaining instructors' lecture notes, handouts, feedback from the
instructor on tests, and to set up study groups.
Response
Response
Percent
Count
Strongly Agree
56.3%
148
Agree
40.3%
106
Disagree
2.7%
7
Strongly Disagree
0.8%
2
answered question
263
skipped question
8
38. The Computer Readiness Test (READI)that I took when I first entered the college was very helpful in deciding if
I should take an online course.
Response
Response
Percent
Count
Strongly Agree
35.1%
88
Agree
45.8%
115
Neutral
18.7%
47
Disagree
0.4%
1
Strongly Disagree
0.0%
0
answered question
251
skipped question
20
17 of 18
39. I am aware of tutoring services provided by the College.
Response
Response
Percent
Count
Yes
93.2%
248
No
6.8%
18
answered question
266
skipped question
5
40. I am aware that the Learning Assistance and Testing Center (LAPD)helps students write papers and solve math
problems.
Response
Response
Percent
Count
Yes
82.7%
215
No
17.3%
45
answered question
260
skipped question
11
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