STUDENT SURVEY - 2010-11
1. Please name your program of study.
Response
Response
Percent
Count
AAS
36.1%
70
AA&S (Transfer)
32.0%
62
Certificate
19.1%
37
Career Studies Certificate
12.9%
25
answered question
194
skipped question
14
Response
Response
Percent
Count
2. In which location to do you reside?
Isle of Wight County
16.5%
34
Southampton County
33.5%
69
City of Franklin
21.8%
45
City of Suffolk
18.4%
38
Town of Smithfield
3.4%
7
Other
6.3%
13
answered question
206
skipped question
2
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3. The majority of my classes are:
Response
Response
Percent
Count
Day
55.9%
113
Evening
44.1%
89
answered question
202
skipped question
6
Response
Response
Percent
Count
4. Gender:
Male
41.5%
86
Female
58.5%
121
answered question
207
skipped question
1
Response
Response
Percent
Count
5. Age:
<18
10.1%
21
18-21
39.1%
81
22-34
24.6%
51
35-59
22.2%
46
>50
3.9%
8
answered question
207
skipped question
1
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6. Race:
Response
Response
Percent
Count
White
50.7%
105
African-American
44.4%
92
Asian
0.0%
0
Hispanic
1.4%
3
American Indian
1.4%
3
Other
1.9%
4
answered question
207
skipped question
1
3 of 18
7. I learned about PDCCC from (check all that apply):
Response
Response
Percent
Count
Newspaper ads
11.8%
24
Newspaper articles
8.8%
18
Class schedule mailing
16.2%
33
Radio
3.4%
7
TV ads
8.3%
17
Friends/relatives
67.6%
138
High School counselor
31.4%
64
Teachers
20.6%
42
Signs/posters
17.2%
35
Website
24.5%
50
11.8%
24
Church
2.9%
6
Job
11.3%
23
answered question
204
skipped question
4
Community activity (county fair,
Fall Festival)
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8. Do you agree with the mission statement that PDCCC provides diverse learning
opportunities to enhance the quality of life for students and the community.
Response
Response
Percent
Count
Yes
98.0%
199
No
2.0%
4
answered question
203
skipped question
5
9. Student Development Services (Admissions, Records, Counseling, Switchboard, Student
Support Services (SSS), etc.) is committed to providing excellent customer service. Please
rate the quality of that service:
Strongly
Response
Disagree
Count
Strongly Agree
Agree
Disagree
48.5% (100)
46.1% (95)
3.9% (8)
1.5% (3)
206
34.2% (69)
55.0% (111)
7.4% (15)
3.5% (7)
202
51.0% (105)
48.1% (99)
0.5% (1)
0.5% (1)
206
53.9% (110)
45.1% (92)
0.5% (1)
0.5% (1)
204
Handled your request promptly
47.3% (96)
46.3% (94)
5.4% (11)
1.0% (2)
203
Handled your request accurately
47.5% (97)
46.1% (94)
5.9% (12)
0.5% (1)
204
47.8% (98)
47.3% (97)
4.4% (9)
0.5% (1)
205
41.9% (85)
49.3% (100)
7.9% (16)
1.0% (2)
203
Acknowledged you promptly when
you visited the office
Answered the phone quickly
Greeted you warmly, made you
feel welcome
Treated you courteously throughout
your visit or call
Answered your questions to your
satisfaction
Exceeded your overall expectations
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answered question
206
skipped question
2
10. Each of your courses outlines provided adequate information about:
Strongly
The goals and requirements of each
course
The nature of the course content
The methods of evaluation
employed in each course
Strongly
No
Response
Disagree
Opinion
Count
0.5% (1)
0.5% (1)
1.5% (3)
203
41.3% (83)
1.5% (3)
0.0% (0)
1.5% (3)
201
42.6% (86)
3.5% (7)
0.0% (0)
1.5% (3)
202
Agree
Disagree
56.7% (115)
40.9% (83)
55.7% (112)
52.5% (106)
Agree
answered question
204
skipped question
4
11. Evening student needs are being met by the college.
Strongly
Response
Disagree
Count
Strongly Agree
Agree
Disagree
Library Services
37.4% (71)
55.3% (105)
7.4% (14)
0.0% (0)
190
Counseling Services
36.2% (68)
56.4% (106)
7.4% (14)
0.0% (0)
188
Financial Aid Services
41.1% (76)
51.4% (95)
7.0% (13)
0.5% (1)
185
Campus Security
31.5% (58)
54.3% (100)
10.3% (19)
3.8% (7)
184
answered question
192
skipped question
16
12. If you feel that evening student needs are not being met, why not and how can it be
improved?
Response
Count
43
6 of 18
answered question
43
skipped question
165
13. Students are provided convenient, effective access to electronic bibliographic
databases, whether on-site or remote to support the academic programs.
Response
Response
Percent
Count
Strongly Agree
39.4%
80
Agree
59.1%
120
Disagree
1.5%
3
Strongly Disagree
0.0%
0
answered question
203
skipped question
5
Response
Response
Percent
Count
14. Do you have a computer at home?
Yes
89.8%
184
No
10.2%
21
answered question
205
skipped question
3
Response
Response
Percent
Count
15. What kind of internet connection do you have at home?
None
14.8%
30
Low-Speed (ex. Dial-up)
9.9%
20
75.4%
153
answered question
203
skipped question
5
High-speed (ex. DSL, Cable, Air
Card)
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16. I was able to find the information I need in the PDCCC library.
Response
Response
Percent
Count
Always
48.2%
92
Usually
46.1%
88
Sometimes
3.7%
7
Never
2.1%
4
answered question
191
skipped question
17
17. What could you not find in the library?
Response
Count
21
answered question
21
skipped question
187
18. Access to the library collection is sufficient to support the educational, research and
public service programs of the College.
Response
Response
Percent
Count
Strongly Agree
40.5%
77
Agree
58.9%
112
Disagree
0.5%
1
Strongly Disagree
0.0%
0
answered question
190
skipped question
18
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19. Please rate the quality of the following at PDCCC that apply to you:
Response
Excellent
Very good
Good
Fair
Poor
Academic instruction
42.9% (87)
40.9% (83)
14.3% (29)
1.5% (3)
0.5% (1)
203
Shop and technical instruction
37.5% (57)
38.2% (58)
21.1% (32)
2.6% (4)
0.7% (1)
152
Developmental instruction
42.5% (76)
36.3% (65)
20.1% (36)
1.1% (2)
0.0% (0)
179
Distance learning courses
34.1% (59)
37.6% (65)
22.5% (39)
2.9% (5)
2.9% (5)
173
Advising by faculty
40.9% (79)
34.7% (67)
20.7% (40)
3.1% (6)
0.5% (1)
193
College survival courses (SDV)
47.7% (95)
35.7% (71)
11.1% (22)
4.0% (8)
1.5% (3)
199
Registration process
46.0% (91)
35.4% (70)
14.1% (28)
4.0% (8)
0.5% (1)
198
Business office (billing)
38.8% (66)
37.6% (64)
18.8% (32)
4.1% (7)
0.6% (1)
170
Financial aid services
49.5% (95)
30.2% (58)
15.1% (29)
3.1% (6)
2.1% (4)
192
Library services
44.3% (81)
37.2% (68)
16.4% (30)
2.2% (4)
0.0% (0)
183
Tutoring services
37.1% (56)
30.5% (46)
27.2% (41)
2.6% (4)
2.6% (4)
151
40.3% (62)
35.7% (55)
20.1% (31)
3.2% (5)
0.6% (1)
154
43.1% (84)
35.9% (70)
17.4% (34)
3.1% (6)
0.5% (1)
195
Clarity of college catalog
40.2% (74)
35.9% (66)
21.2% (39)
2.2% (4)
0.5% (1)
184
Extra-curricular activities
34.3% (49)
28.7% (41)
31.5% (45)
3.5% (5)
2.1% (3)
143
Vending machines
31.5% (56)
27.0% (48)
29.8% (53)
9.0% (16)
2.8% (5)
178
Clubs
31.7% (45)
32.4% (46)
26.8% (38)
7.7% (11)
1.4% (2)
142
Admissions Office services
43.0% (80)
33.9% (63)
18.3% (34)
4.3% (8)
0.5% (1)
186
Switchborad services
32.3% (50)
41.9% (65)
23.2% (36)
2.6% (4)
0.0% (0)
155
College web page
43.6% (85)
35.9% (70)
18.5% (36)
1.5% (3)
0.5% (1)
195
Student lounge
34.8% (64)
32.6% (60)
23.9% (44)
5.4% (10)
3.3% (6)
184
Learning Assistance and Testing
Center
Convenience and ease of class
scheduling
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Count
Bookstore
41.8% (82)
33.2% (65)
20.9% (41)
3.6% (7)
0.5% (1)
196
53.1% (103)
30.9% (60)
15.5% (30)
0.5% (1)
0.0% (0)
194
Job placement services
27.7% (39)
40.4% (57)
29.8% (42)
2.1% (3)
0.0% (0)
141
Counseling services
39.3% (66)
38.7% (65)
19.0% (32)
3.0% (5)
0.0% (0)
168
Classrooms
35.5% (70)
39.1% (77)
22.3% (44)
2.5% (5)
0.5% (1)
197
College atmosphere in general
40.8% (80)
35.2% (69)
20.4% (40)
3.1% (6)
0.5% (1)
196
Computer labs
answered question
206
skipped question
2
20. If any area was only fair or poor, why and what suggestions do you have to make it
better?
Response
Count
46
answered question
46
skipped question
162
21. If you are pursuing a degree or certificate, do you know who your faculty advisor is?
Response
Response
Percent
Count
Yes
71.9%
146
No
28.1%
57
answered question
203
skipped question
5
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22. I have participated in various student activities at the College.
Response
Response
Percent
Count
Yes
13.9%
28
No
86.1%
173
answered question
201
skipped question
7
Response
Response
Percent
Count
23. Do you have a PDCCC library card/student ID?
Yes
65.7%
134
No
34.3%
70
answered question
204
skipped question
4
Response
Response
Percent
Count
24. Have you used your PDCCC e-mail account?
Yes
97.1%
200
No
2.9%
6
answered question
206
skipped question
2
11 of 18
25. Are you aware of the college policy located in the PDCCC's Catalog against drug/alcohol
usage while on the premises?
Response
Response
Percent
Count
Yes
98.5%
201
No
1.5%
3
answered question
204
skipped question
4
26. Did you receive information in SDV class (or HLT class) about drug/alcohol awareness?
Response
Response
Percent
Count
Yes
86.5%
173
No
13.5%
27
answered question
200
skipped question
8
27. The information provided to me on drugs/alcohol in SDV class was very helpful?
Response
Response
Percent
Count
Strongly Agree
47.2%
93
Agree
34.5%
68
Neutral
16.8%
33
Disagree
1.5%
3
Strongly Disagree
0.0%
0
answered question
197
skipped question
11
12 of 18
28. In your opinion, PDCCC's drug/alcohol policy is very effective?
Response
Response
Percent
Count
Strongly agree
49.5%
99
Agree
32.5%
65
Neutral
17.0%
34
Disagree
0.0%
0
Strongly Disagree
1.0%
2
answered question
200
skipped question
8
29. I see PDCCC as a first choice institution to receive a college education.
Response
Response
Percent
Count
Strongly Agree
36.3%
74
Agree
54.4%
111
Disagree
8.3%
17
Strongly Disagree
1.0%
2
answered question
204
skipped question
4
13 of 18
30. The new student orientation day prior to the beginning of the term was very helpful in
acclimating me to the College and to be successful in reaching my academic goals.
Response
Response
Percent
Count
Strongly Agree
32.1%
61
Agree
60.5%
115
Disagree
5.3%
10
Strongly Disagree
2.1%
4
answered question
190
skipped question
18
31. What would make the new student orientation day more beneficial?
Response
Count
31
answered question
31
skipped question
177
32. The College Success Skills (SDV 100) or College Survival Skills (SDV 108) course was
beneficial to me in helping me reach my goals.
Response
Response
Percent
Count
Strongly Agree
45.8%
92
Agree
47.3%
95
Disagree
4.5%
9
Strongly Disagree
2.5%
5
answered question
201
skipped question
7
14 of 18
33. The customized textbook used in SDV classes was very helpful to me in being
successful at College.
Response
Response
Percent
Count
Strongly Agree
40.8%
82
Agree
53.7%
108
Disagree
3.0%
6
Strongly Disagree
2.5%
5
answered question
201
skipped question
7
34. What would make the course and/or the customized textbook better?
Response
Count
28
answered question
28
skipped question
180
35. The academic planner calendar was very useful to me in planning my college activities.
Response
Response
Percent
Count
Strongly Agree
38.8%
76
Agree
55.6%
109
Disagree
5.6%
11
Strongly Disagree
0.0%
0
answered question
196
skipped question
12
15 of 18
36. The LASSI was very helpful to me in identifying how to study.
Response
Response
Percent
Count
Strongly Agree
31.5%
57
Agree
59.1%
107
Disagree
8.3%
15
Strongly Disagree
1.1%
2
answered question
181
skipped question
27
37. Blackboard is very helpful to me in obtaining instructors' lecture notes, handouts,
feedback from the instructor on tests, and to set up study groups.
Response
Response
Percent
Count
Strongly Agree
54.5%
110
Agree
43.6%
88
Disagree
2.0%
4
Strongly Disagree
0.0%
0
answered question
202
skipped question
6
16 of 18
38. The Computer Readiness Test (READI)that I took when I first entered the college was
very helpful in deciding if I should take an online course.
Response
Response
Percent
Count
Strongly Agree
35.1%
68
Agree
49.5%
96
Neutral
12.9%
25
Disagree
0.5%
1
Strongly Disagree
2.1%
4
answered question
194
skipped question
14
Response
Response
Percent
Count
39. I am aware of tutoring services provided by the College.
Yes
93.1%
188
No
6.9%
14
answered question
202
skipped question
6
40. I am aware that the Learning Assistance and Testing Center (LATC)helps students write
papers and solve math problems.
Response
Response
Percent
Count
Yes
79.2%
160
No
20.8%
42
answered question
202
skipped question
6
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18 of 18