STUDENT SURVEY - 2011-12 1. Please name your program of study. Response Response Percent Count AAS 26.9% 25 AA&S (Transfer) 28.0% 26 Certificate 37.6% 35 Career Studies Certificate 7.5% 7 answered question 93 skipped question 8 Response Response Percent Count 2. In which location to do you reside? Isle of Wight County 10.1% 10 Southampton County 24.2% 24 City of Franklin 44.4% 44 City of Suffolk 14.1% 14 Town of Smithfield 1.0% 1 Other 6.1% 6 answered question 99 skipped question 2 1 of 18 3. The majority of my classes are: Response Response Percent Count Day 74.0% 74 Evening 26.0% 26 answered question 100 skipped question 1 Response Response Percent Count 4. Gender: Male 36.4% 36 Female 63.6% 63 answered question 99 skipped question 2 Response Response Percent Count 5. Age: <18 16.0% 16 18-21 42.0% 42 22-34 17.0% 17 35-59 25.0% 25 >50 0.0% 0 answered question 100 skipped question 1 2 of 18 6. Race: Response Response Percent Count White 53.0% 53 African-American 43.0% 43 Asian 3.0% 3 Hispanic 0.0% 0 American Indian 0.0% 0 Other 1.0% 1 answered question 100 skipped question 1 3 of 18 7. I learned about PDCCC from (check all that apply): Response Response Percent Count Newspaper ads 8.0% 8 Newspaper articles 3.0% 3 Postcard mailing to register 20.0% 20 Radio 2.0% 2 TV ads 6.0% 6 Friends/relatives 69.0% 69 High School Counselor 26.0% 26 High School Career Coach 6.0% 6 Teachers 26.0% 26 Signs/posters 16.0% 16 Website 16.0% 16 13.0% 13 Church 1.0% 1 Job 9.0% 9 answered question 100 skipped question 1 Community activity (county fair, Fall Festival) 4 of 18 8. Do you agree with the mission statement that PDCCC provides diverse learning opportunities to enhance the quality of life for students and the community. Response Response Percent Count Yes 99.0% 95 No 1.0% 1 answered question 96 skipped question 5 9. Student Development Services (Admissions, Records, Counseling, Switchboard, Student Support Services (SSS), etc.) is committed to providing excellent customer service. Please rate the quality of that service: Strongly Response Disagree Count Strongly Agree Agree Disagree 40.4% (40) 57.6% (57) 1.0% (1) 1.0% (1) 99 28.4% (27) 63.2% (60) 7.4% (7) 1.1% (1) 95 43.4% (43) 54.5% (54) 1.0% (1) 1.0% (1) 99 46.5% (46) 51.5% (51) 1.0% (1) 1.0% (1) 99 Handled your request promptly 33.3% (33) 63.6% (63) 2.0% (2) 1.0% (1) 99 Handled your request accurately 46.5% (46) 48.5% (48) 4.0% (4) 1.0% (1) 99 51.5% (51) 41.4% (41) 6.1% (6) 1.0% (1) 99 29.2% (28) 68.8% (66) 1.0% (1) 1.0% (1) 96 Acknowledged you promptly when you visited the office Answered the phone quickly Greeted you warmly, made you feel welcome Treated you courteously throughout your visit or call Answered your questions to your satisfaction Exceeded your overall expectations 5 of 18 answered question 99 skipped question 2 10. Each of your courses outlines provided adequate information about: Strongly The goals and requirements of each course The nature of the course content The methods of evaluation employed in each course Strongly No Response Disagree Opinion Count 0.0% (0) 0.0% (0) 0.0% (0) 96 56.3% (54) 0.0% (0) 0.0% (0) 0.0% (0) 96 53.1% (51) 1.0% (1) 0.0% (0) 2.1% (2) 96 Agree Disagree 42.7% (41) 57.3% (55) 43.8% (42) 43.8% (42) Agree answered question 96 skipped question 5 11. Evening student needs are being met by the college. Strongly Response Disagree Count Strongly Agree Agree Disagree Library Services 43.7% (38) 47.1% (41) 9.2% (8) 0.0% (0) 87 Counseling Services 37.9% (33) 50.6% (44) 11.5% (10) 0.0% (0) 87 Financial Aid Services 34.5% (29) 52.4% (44) 11.9% (10) 1.2% (1) 84 Outside Lighting 36.5% (31) 48.2% (41) 11.8% (10) 3.5% (3) 85 answered question 87 skipped question 14 12. If you feel that evening student needs are not being met, why not and how can it be improved? Response Count 23 6 of 18 answered question 23 skipped question 78 13. Students are provided convenient, effective access to electronic bibliographic databases, whether on-site or remote to support the academic programs. Response Response Percent Count Strongly Agree 37.5% 36 Agree 61.5% 59 Disagree 0.0% 0 Strongly Disagree 1.0% 1 answered question 96 skipped question 5 Response Response Percent Count 14. Do you have a computer at home? Yes 91.8% 90 No 8.2% 8 answered question 98 skipped question 3 Response Response Percent Count 15. What kind of internet connection do you have at home? None 15.2% 15 Low-Speed (ex. Dial-up) 10.1% 10 74.7% 74 answered question 99 skipped question 2 High-speed (ex. DSL, Cable, Air Card) 7 of 18 16. I was able to find the information I need in the PDCCC library. Response Response Percent Count Always 45.3% 43 Usually 50.5% 48 Sometimes 4.2% 4 Never 0.0% 0 answered question 95 skipped question 6 17. What could you not find in the library? Response Count 12 answered question 12 skipped question 89 18. Access to the library collection is sufficient to support the educational, research and public service programs of the College. Response Response Percent Count Strongly Agree 33.3% 30 Agree 66.7% 60 Disagree 0.0% 0 Strongly Disagree 0.0% 0 answered question 90 skipped question 11 8 of 18 19. Please rate the quality of the following at PDCCC that apply to you: Response Excellent Very good Good Fair Poor Shop and Technical Instruction 28.8% (17) 44.1% (26) 23.7% (14) 3.4% (2) 0.0% (0) 59 Academic Instruction 33.3% (32) 45.8% (44) 19.8% (19) 1.0% (1) 0.0% (0) 96 Developmental Instruction 29.5% (26) 51.1% (45) 18.2% (16) 1.1% (1) 0.0% (0) 88 Distance Learning Online Courses 24.2% (15) 37.1% (23) 32.3% (20) 4.8% (3) 1.6% (1) 62 41.3% (33) 35.0% (28) 21.3% (17) 2.5% (2) 0.0% (0) 80 34.1% (30) 40.9% (36) 19.3% (17) 5.7% (5) 0.0% (0) 88 Faculty Advising 40.5% (30) 29.7% (22) 25.7% (19) 4.1% (3) 0.0% (0) 74 College Survival Courses (SDV) 46.9% (45) 43.8% (42) 7.3% (7) 1.0% (1) 1.0% (1) 96 Registration Process 38.7% (36) 35.5% (33) 20.4% (19) 3.2% (3) 2.2% (2) 93 Business Office (billing) 39.7% (31) 26.9% (21) 29.5% (23) 3.8% (3) 0.0% (0) 78 Financial Aid Services 46.5% (40) 22.1% (19) 16.3% (14) 9.3% (8) 5.8% (5) 86 Library Services 33.7% (31) 39.1% (36) 26.1% (24) 1.1% (1) 0.0% (0) 92 Tutoring Services 31.7% (20) 36.5% (23) 31.7% (20) 0.0% (0) 0.0% (0) 63 31.6% (24) 44.7% (34) 23.7% (18) 0.0% (0) 0.0% (0) 76 Convenience of Class Scheduling 28.9% (26) 38.9% (35) 25.6% (23) 4.4% (4) 2.2% (2) 90 Clarity of College Catalog 27.8% (22) 34.2% (27) 34.2% (27) 2.5% (2) 1.3% (1) 79 Extra-curricular Activities 21.0% (13) 45.2% (28) 17.7% (11) 16.1% (10) 0.0% (0) 62 Vending Machines 36.4% (28) 32.5% (25) 27.3% (21) 2.6% (2) 1.3% (1) 77 Clubs 16.7% (10) 41.7% (25) 35.0% (21) 5.0% (3) 1.7% (1) 60 Admissions Office Services 33.7% (29) 37.2% (32) 25.6% (22) 1.2% (1) 2.3% (2) 86 Switchborad Services 30.3% (20) 36.4% (24) 33.3% (22) 0.0% (0) 0.0% (0) 66 My VCCS Help Button for Blackboard/Email Blackboard Learning Management System (LAS) Learning Assistance and Testing Center 9 of 18 Count College Web-page 41.0% (34) 30.1% (25) 27.7% (23) 1.2% (1) 0.0% (0) 83 Student Lounge 35.7% (30) 34.5% (29) 21.4% (18) 8.3% (7) 0.0% (0) 84 Bookstore 37.5% (36) 35.4% (34) 20.8% (20) 4.2% (4) 2.1% (2) 96 Computer Labs 48.0% (47) 33.7% (33) 17.3% (17) 0.0% (0) 1.0% (1) 98 Computer Lab Assistance 39.3% (35) 30.3% (27) 29.2% (26) 1.1% (1) 0.0% (0) 89 Job Placement Services 23.7% (14) 39.0% (23) 30.5% (18) 5.1% (3) 1.7% (1) 59 Counseling Services 39.0% (30) 31.2% (24) 28.6% (22) 1.3% (1) 0.0% (0) 77 Classrooms 30.5% (29) 42.1% (40) 24.2% (23) 3.2% (3) 0.0% (0) 95 Campus Security 32.1% (27) 27.4% (23) 25.0% (21) 13.1% (11) 2.4% (2) 84 PDCCC Emergency Alert System 45.5% (35) 26.0% (20) 26.0% (20) 2.6% (2) 0.0% (0) 77 36.2% (25) 27.5% (19) 31.9% (22) 4.3% (3) 0.0% (0) 69 Inside Maintence of Building 34.5% (30) 33.3% (29) 28.7% (25) 3.4% (3) 0.0% (0) 87 Outside Maintence of Grounds 34.5% (30) 35.6% (31) 23.0% (20) 5.7% (5) 1.1% (1) 87 Parking Lot 37.9% (36) 33.7% (32) 24.2% (23) 4.2% (4) 0.0% (0) 95 College Atmosphere in General 38.1% (37) 33.0% (32) 26.8% (26) 2.1% (2) 0.0% (0) 97 PDCCC Video & Surveillance System answered question 99 skipped question 2 20. What suggestions do you have to improve services? Response Count 25 10 of 18 answered question 25 skipped question 76 21. If you are pursuing a degree or certificate, do you know who your faculty advisor is? Response Response Percent Count Yes 77.9% 74 No 22.1% 21 answered question 95 skipped question 6 Response Response Percent Count 22. I have participated in various student activities at the College. Yes 8.5% 8 No 91.5% 86 answered question 94 skipped question 7 Response Response Percent Count 23. Do you have a PDCCC library card/student ID? Yes 65.3% 64 No 34.7% 34 answered question 98 skipped question 3 11 of 18 24. Have you used your PDCCC e-mail account? Response Response Percent Count Yes 88.9% 88 No 11.1% 11 answered question 99 skipped question 2 25. Are you aware of the college policy located in the PDCCC's Catalog against drug/alcohol usage while on the premises? Response Response Percent Count Yes 96.9% 95 No 3.1% 3 answered question 98 skipped question 3 26. Did you receive information in SDV class (or HLT class) about drug/alcohol awareness? Response Response Percent Count Yes 73.6% 67 No 26.4% 24 answered question 91 skipped question 10 12 of 18 27. The information provided to me on drugs/alcohol in SDV class was very helpful? Response Response Percent Count Strongly Agree 33.7% 28 Agree 31.3% 26 Neutral 32.5% 27 Disagree 1.2% 1 Strongly Disagree 1.2% 1 answered question 83 skipped question 18 Response Response Percent Count 28. In your opinion, PDCCC's drug/alcohol policy is very effective? Strongly agree 34.1% 31 Agree 29.7% 27 Neutral 35.2% 32 Disagree 1.1% 1 Strongly Disagree 0.0% 0 answered question 91 skipped question 10 13 of 18 29. I see PDCCC as a first choice institution to receive a college education. Response Response Percent Count Strongly Agree 30.2% 29 Agree 59.4% 57 Disagree 9.4% 9 Strongly Disagree 1.0% 1 answered question 96 skipped question 5 30. The new student orientation day prior to the beginning of the term was very helpful in acclimating me to the College and to be successful in reaching my academic goals. Response Response Percent Count Strongly Agree 26.5% 22 Agree 61.4% 51 Disagree 10.8% 9 Strongly Disagree 1.2% 1 answered question 83 skipped question 18 31. What would make the new student orientation day more beneficial? Response Count 14 14 of 18 answered question 14 skipped question 87 32. The College Success Skills (SDV 100) or College Survival Skills (SDV 108) course was beneficial to me in helping me reach my goals. Response Response Percent Count Strongly Agree 24.1% 20 Agree 71.1% 59 Disagree 4.8% 4 Strongly Disagree 0.0% 0 answered question 83 skipped question 18 33. The customized textbook used in SDV classes was very helpful to me in being successful at College. Response Response Percent Count Strongly Agree 24.7% 22 Agree 66.3% 59 Disagree 7.9% 7 Strongly Disagree 1.1% 1 answered question 89 skipped question 12 34. What would make the SDV course and/or the customized textbook better? Response Count 18 15 of 18 answered question 18 skipped question 83 35. The academic planner calendar was very useful to me in planning my college activities. Response Response Percent Count Strongly Agree 37.9% 33 Agree 57.5% 50 Disagree 3.4% 3 Strongly Disagree 1.1% 1 answered question 87 skipped question 14 Response Response Percent Count 36. The LASSI was very helpful to me in identifying how to study. Strongly Agree 24.1% 19 Agree 65.8% 52 Disagree 8.9% 7 Strongly Disagree 1.3% 1 answered question 79 skipped question 22 16 of 18 37. Blackboard is very helpful to me in obtaining instructors' lecture notes, handouts, feedback from the instructor on tests, and to set up study groups. Response Response Percent Count Strongly Agree 44.4% 44 Agree 53.5% 53 Disagree 1.0% 1 Strongly Disagree 1.0% 1 answered question 99 skipped question 2 38. The Computer Readiness Test (READI)that I took when I first entered the college was very helpful in deciding if I should take an online course. Response Response Percent Count Strongly Agree 32.2% 28 Agree 32.2% 28 Neutral 34.5% 30 Disagree 1.1% 1 Strongly Disagree 0.0% 0 answered question 87 skipped question 14 17 of 18 39. I am aware of tutoring services provided by the College. Response Response Percent Count Yes 93.8% 91 No 6.2% 6 answered question 97 skipped question 4 40. I am aware that the Learning Assistance and Testing Center (LATC) helps students write papers and solve math problems. Response Response Percent Count Yes 72.3% 68 No 27.7% 26 answered question 94 skipped question 7 18 of 18