2014 Anti-Bullying Task Force Report ANTI-BULLYING TASK FORCE REPORT Executive Summary Summary Between November 21, 2013 and May 19, 2014, the Anti-Bullying Task Force (ABTF) met eight times to discuss its charge to generate a draft policy for consideration by the Chancellor’s cabinet. The specific charge given was: a. to review anti-bullying policies at other UW Schools and our competitors, searching out best practice examples b. to attempt to define bullying and a range of sanctions for such behavior that is consistent with other policies and is relevant to UW-L c. to draft a potential policy for review by Chancellor's cabinet, and governance groups that would assist supervisors in addressing such behavior Over this period, we researched bullying policies from across the U.S. and drafted a bullying policy. This report documents the ABTF’s execution of our charge and presents recommendations for creating a campus culture responsive to bullying behaviors for UW-L employees. Action Items Based on our charge, the ABTF created a bullying policy (see Appendix A). The policy defines bullying, establishes processes for reporting and resolving complaints, and outlines responsibilities of supervisors (including department chairs) and other university offices. In addition to the adoption of this policy, we recommend the following action items: 1. Create training modules related to conduct that provide education about topics such as bully-proofing the workplace, creating inclusive work environments, dealing with conflict constructively, conflict resolution skills, racial harassment, sexual harassment, ableism, heterosexism and homophobia, and religious discrimination. 2. Create a website that serves as a repository of the university’s expectations for professional behavior, including training programs and the bullying policy. 3. Create a flow chart detailing how the complaint process works and how it relates to processes for discrimination, harassment, retaliation, and other workplace conduct issues. 4. Consider creating a university-wide code of conduct. 1 2014 Anti-Bullying Task Force Report Anti-Bullying Task Force Report Spring 2014 This report is organized topically according to the charge given to the Anti-Bullying Task Force (ABTF) by Provost and Vice Chancellor for Academic Affairs, Dr. Heidi Macpherson. Task Force Charge, Membership, and Framework The committee consisted of representatives from Affirmative Action (Nizam Arain), Human Resources (Madeline Holzem), the College of Business Administration (David Annino), the College of Liberal Studies (Ronda Leahy), the College of Science and Health (David Riley), Student Affairs (Sara Burton and Barbara Stewart), the College of Liberal Studies Dean’s Office (Julia Johnson, Chair), and the School of Education (Marcie Wycoff-Horn). The ABTF was given the following charge in September 2013: a. to review anti-bullying policies at other UW Schools and our competitors, searching out best practice examples b. to attempt to define bullying and a range of sanctions for such behavior that is consistent with other policies and is relevant to UW-L c. to draft a potential policy for review by Chancellor's cabinet, and governance groups that would assist supervisors in addressing such behavior It took approximately two months to ensure that the task force had representation from across the university. Once the task force was complete, the ABTF met 8 times during the latter half of fall 2013 and spring 2014. Meetings were an hour to an hour and 15 minutes in length and took place with the full committee on the following dates: 11/21, 12/20, 1/24, 1/29, 2/12, 3/12, 3/26 and 4/9. Once the policy was drafted, smaller groups met to ensure that the policy aligned with committee research and goals, university policies, and legal protocols. Holzem, Arain, and Johnson met on 5/12 to review a preliminary draft of the policy to ensure it did not conflict with other UW-L policies and procedures. On 5/14, Stewart, Riley, Johnson, Arain, and Burton reviewed and made revisions to the policy. On 5/19 the remaining committee members reviewed and made revisions to the policy (Annino, Holzem, Leahy, and Johnson). The composition of the ABTF provided diverse institutional perspectives for considering how to best address bullying behaviors on campus. To contextualize our work, we drew on the institutional data available to us about bullying, which took the form of information sharing from persons with institutional knowledge of bullying trends. Stewart and Laurie Cooper Stoll, Assistant Professor of Sociology, shared data from the 2013 Campus Climate Survey. Through this survey, employees and students were asked how often they had been bullied or intimidated, where they had been bullied or intimidated, who had engaged in bullying/intimidating behaviors, and why respondents thought they had been bullied (tying bullying/intimidation to social identity). That data indicated that employees and students most likely to be bullied are non- 2 2014 Anti-Bullying Task Force Report white1, those with a disability, non-heterosexuals, caregivers of adults or children under 19, those 43-51 years of age (employees), and those who work over 20 hours per week (students). In addition to the survey data, Holzem and Arain shared general patters of bullying behavior that they had been dealing with in Human Resources and Affirmative Action respectively. Representative patterns discussed included: ● Perception from employees that their supervisors bullied them by o invading the supervisee’s personal space during work tasks o inappropriate behavior during retention, tenure, and promotion processes ● Complaints of abusive language of those with less power from those with more power ● Partisanship in academic departments – fear of punishment from one faction against others ● Comments to junior faculty about how they voted related to department policy or hiring discussions ● Demeaning comments made via social media or face-to-face ● Hostile department/office climate (demeaning attitudes, efforts to undermine perception of scholarship/creative work, gender-based factions) With the above mentioned data in mind, committee members began their research of bullying definitions, including the elements and phrases we believed should be in a definition, terms related to (but distinct from) bullying such as harassment, and the sample behaviors to be listed to illustrate bullying behavior. Searching Out Best Practice Examples The Wisconsin state legislature mandates that K-12 school boards must adopt policies that prevent bulling in schools (see http://docs.legis.wisconsin.gov/statutes/statutes/118/46). Within the UW System, UW Milwaukee is pursuing a bullying initiative and has developed a general code of conduct detailing expectations for “professional conduct by those acting on behalf of the University including executive officers, faculty, staff, and other individuals employed by the University” (http://www4.uwm.edu/secu/docs/faculty/2901_Code_of_Co_ct_04_25_13.pdf). UW Madison’s Office of Equity and Diversity has an “under construction” message for their Bullying Policy link. The ABTF researched a variety of sources to inform the development of our draft bullying policy, including University documents such as the UW-L Workplace Violence Policy (http://www.uwlax.edu/HR/newemp/workplace-violence.htm). The majority of our individual and collective energies were dedicated to identifying policies from universities across the U.S. that offered compelling examples of bullying definitions, processes, and sanctions. Individuals within the ABTF researched a variety of sources to generate a definition of bullying, including The Workplace Bullying Institute, NOBullying.Com, and published sources (listed in a 1 The labels for social identity categories were the terms used in the survey. 3 2014 Anti-Bullying Task Force Report bibliography at the end of this document). Of course, task force members focused on the bullying definitions and/or policies utilized by other universities. The universities that provided us a foundation for defining bullying included the following: ● ● ● ● ● ● ● ● ● ● ● ● ● ● Eastern Washington University Michigan State Board of Education Monroe County Community College Oregon State University Regent College Rowan University Stony Brook University SUNY Suffolk University of Wisconsin, Milwaukee University of Oxford University of Southern Mississippi University of Texas Westfield State University Worcester State University We also reviewed the webpages of our performance peer institutions as presented by the UW-L Office of Institutional Research. Although web research does not necessarily provide access to all institutional policies, we identified a representative list of the kinds of policies used by these peers to address employee conduct. In these policies, issues we covered in our draft bullying policy are often addressed. Institution Type of Policy (Bullying or Other) Appalachian State University Montclair State University Rowan University SUNY Brockport SUNY Cortland SUNY New Paltz University of Mary Washington Harassment, Discrimination and Retaliation Discrimination Complaint Procedures Workplace Violence; Harassment & Discrimination Harassment and Discrimination Workplace Violence Affirmative Action Non-Discrimination/Anti-Harassment Workplace Bullying; Workplace Harassment; Workplace Violence Workplace Violence; Toxic Behavior; Difficult University of Minnesota Duluth Behavior University of North Carolina, Wilmington University of Northern Iowa UW-Eau Claire West Chester University Western Washington University Winona State University Equal Opportunity, Diversity, & Unlawful Harassment Harassment Resolution Procedures Discrimination & Harassment Policy (in process) Discrimination/Harassment Managers Code of Professional Responsibilities Policy Defeat Workplace Bullying Statement & Process Equal Opportunity and Prohibiting Discrimination Discrimination within Collective Bargaining Agreement Workplace Violence 4 2014 Anti-Bullying Task Force Report Define Bullying and a Range of Sanctions The ABTF created a bullying policy in three general phases: Phase 1: As committee members researched definitions of bullying, we reviewed definitions from other institutions (listed above) and selected elements from various definitions that we believed were well-suited for the culture at UW-L. Once individuals had completed their review of definitions, we directed this research into a brainstorming process during which we generated a list of concepts we believed should be included in our definition of bullying. We then broke into pairs and starting forming new, complete definitions from the deconstructed brainstorm list. Once pairs had completed their work, we collectively reviewed the sample definitions and generated a single definition of bullying for UW-L. Thereafter, we also developed a list of behaviors that bullying might include. Phase 2: After generating the definition of bullying, we returned to researching bullying policies to determine how we might connect our definition to formal and informal complaint procedures and possible sanctions. Based on our individual research, the group generated a list of elements to include in UW-L’s bullying policy and then compiled a list of consequences should one be found responsible for bullying. With the assistance of Arain and Holzem, we compared our lists against existing UW-L policies again (Workplace Violence and the new Sexual Harassment/Discrimination Policy Arain is drafting). Phase 3: Johnson constructed an initial draft of a bullying policy modeled after Eastern Washington University (EWU). EWU served as a model because the policy is clearly structured and labeled, provided a strong example of reporting lines and consequences, and provided guidelines for informal and formal procedures. We thought it useful to include informal and formal procedures because a) bringing a concern to an immediate supervisor/university official offers the opportunity for more immediate redress and b) should a resolution be unattainable informally, complainants have an opportunity to have their concerns addressed through a more formal process. The complainant should have the right to decide whether to pursue an informal process or move directly to a formal grievance. Arain and Holzem completed a preliminary review of the draft to ensure that the document complied with the law and other university policies and procedures. Arain provided a list of terms related to bullying and a sample complaint form. After revisions were made, committee members were divided into two groups and offered additional suggestions for revision. The committee approved the draft included as Appendix A in this report. Recommendations Based on our research and information sharing, the ABTF believes that a policy such as the one presented herein would be useful for our campus community. Based on our work, we also request that the university administration consider the following recommendations: 5 2014 Anti-Bullying Task Force Report 1. Create training modules that provide education about appropriate workplace behavior. Possible topics for these trainings might include the following: Bully-proofing the workplace, creating inclusive work environments, dealing with conflict constructively, conflict resolution skills, racial harassment, sexual harassment, ableism, heterosexism and homophobia, and religious discrimination. Providing guidelines for constructive behavior and educating employees about behaviors to avoid are integral parts of building supportive, respectful, and safe work environments. Education and training are preventative measures that should mitigate the need to use complaint procedures. 2. Create a website that serves as a repository of the university’s expectations for professional behavior and the education we provide (see #1 above). This website should also include links to the bullying policy as well as other related policies (i.e. Workplace Violence Policy, etc.). 3. Create a flow chart detailing how the complaint process works. This flowchart should include informal and formal grievance processes, officials responsible for receiving complaints, responsibilities of particular offices in the complaint process, and so forth. 4. Consider creating a university-wide code of conduct. As noted in our research, bullying is often addressed as part of broader university policies, including general codes of conduct. As noted on page 1 of this report, Milwaukee offers a useful example of a code of conduct that “ . . . communicates the University's expectations of proper conduct and the professional conduct the University values. It consists of two sections; a code of conduct with behavioral standards and expectations, and the UWM Respectful Campus Standards which prohibits all forms of bullying” (http://www4.uwm.edu/secu/docs/faculty/2901_Code_of_Co_ct_04_25_13.pdf, p. 1). Furthermore, conflict experts such as Tina Gunsalus believe that codes of conduct that assert values and standards for civility offer a positive rhetorical framework for establishing ground rules for interaction in the workplace. Sample links for civility and codes of conduct are provided with the bibliography. 6 2014 Anti-Bullying Task Force Report Bibliography Bazelon, Emily, Sticks and Stones: Defeating the Culture of Bullying and Rediscovering the Power of Empathy, 2013. Gunsalus, C. K., The College Administrator’s Survival Guide, 2006. Hollis, Leah P., The Bully in the Ivory Tower, 2012. Namie, Gary and Ruth F. Namie, The Bully-Free Workplace: Stop Jerks, Weasels, and Snakes from Killing Your Organization, 2011. Twale, Darla J. and Barbara M. De Luca, Faculty Incivility: The Rise of the Academic Bully Culture and What to Do About It, 2008. “Stop workplace bullying: It’s not normal—it’s unreasonable” SHARP: Safety & Health assessment & Research for Prevention, Washington State Department of Labor & Industries. Sutton, Robert I., The No Asshole Rule, 2007 University of Wisconsin-Milwaukee Faculty/Staff Code of Conduct. Faculty Document No. 2901, May 9, 2013. Workplace Bullying Institute: http://www.workplacebullying.org/individuals/problem/definition/ Sample Documents for Civility and Codes of Conduct http://civility.missouri.edu/toolbox.php http://www.oehc.uchc.edu/EAP/FactSheets/Respect%20and%20Civility%20at%20Work.pdf http://webapps.jhu.edu/jhuniverse/administration/minutes_policies_reports/policies/equity/ http://www.gvsu.edu/cms3/assets/47D8E532-C7FA-EB476B72A09DA450195D/civility_in_the_workplace.pdf http://www.northwestern.edu/hr/policies-forms/policies-procedures/civility-and-mutual-respect/ http://www.va.gov/ncod/crew.asp http://www.nursing.ualberta.ca/en/About/Healthy/~/media/nursing/About/HWC/Civility_in_the_ Workplace.pdf 7