crobat bookmark Automotive Solutions: s: Technology that at Matters Empowering automotive solutions with IBM systems and technologies Using IT to build an on demand automotive business Differentiating performance in the automotive industry Lynn Behnke ibm.com/redbooks Redpaper International Technical Support Organization Automotive Solutions: Technology that Matters May 2005 Note: Before using this information and the product it supports, read the information in “Notices” on page v. First Edition (May 2005) This edition applies to IBM Eserver and TotalStorage families of products and related software and services. This document created or updated on May 8, 2005. © Copyright International Business Machines Corporation 2005. All rights reserved. Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii The team who created this Redpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Comments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Executive summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Chapter 1. Automotive industry landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Market dynamics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 An evolving industry model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2.1 Changing fundamentals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2.2 Emerging role of On Demand Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3 Potential role of information technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3.1 Automotive solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3.2 Solutions mapped to challenges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4 The value of infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4.1 IBM value commitments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4.2 Linkage between infrastructure and solution value . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 3 3 4 5 5 6 6 7 8 Chapter 2. IBM technology adding value to automotive solutions. . . . . . . . . . . . . . . . 2.1 Solutions architecture: Putting the pieces together . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1.1 Solutions overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1.2 Guide to solution examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 Design solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2.1 Design customer success story: Magna Steyr . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2.2 Value-adding technology for Design solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 Build solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3.1 Build customer success story: Audi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3.2 Value-adding services, products and technology for the Build solution . . . . . . . . 2.4 Sales and Service solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.4.1 Sales and Service customer success story: Major automotive company . . . . . . . 2.4.2 Value-adding technology for Sales and Service solutions . . . . . . . . . . . . . . . . . . 2.5 Infrastructure solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5.1 Infrastructure customer success story: Major automotive company . . . . . . . . . . . 2.5.2 Value-adding technology for Infrastructure solutions . . . . . . . . . . . . . . . . . . . . . . 2.6 Solution enablers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 12 12 13 14 15 16 21 22 24 29 30 31 35 36 37 42 Chapter 3. Technology enablers for automotive solutions . . . . . . . . . . . . . . . . . . . . . . 3.1 Technology innovation that matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2 IBM technologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.1 Autonomic computing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.2 Deep computing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.3 Enterprise X-Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.4 Grid computing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.5 Linux support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.6 Power Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 44 45 45 46 48 48 49 49 © Copyright IBM Corp. 2005. All rights reserved. iii 3.2.7 Virtualization solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 3.2.8 Server, workstation and storage families . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 3.2.9 IBM TotalStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IBM Redbooks and Redpapers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 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Trademarks The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: Eserver® Eserver® eServer™ ibm.com® iSeries™ i5/OS™ pSeries® xSeries® z/OS® zSeries® Application Advantage™ AIX 5L™ AIX® AS/400® BladeCenter™ Blue Gene® Chiphopper™ Chipkill™ Domino® DB2 Universal Database™ DB2® Enterprise Storage Server® ESCON® FICON® IntelliStation® IBM® Lotus® Lotus Notes® OpenPower™ OS/400® Power Architecture™ PowerPC® POWER™ POWER5™ Redbooks (logo) ™ Redbooks™ Tivoli® TotalStorage® Virtualization Engine™ WebSphere® X-Architecture™ Xtended Design Architecture™ The following terms are trademarks of other companies: Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. 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They are implementing information technology (IT) to optimize business solutions, rather than adapting solutions to fit IT. They are maximizing the value of solutions by deploying them on an infrastructure that employs advanced technologies such as deep computing, resource virtualization, grid computing, and IBM Power Architecture™ technology. This IBM Redpaper describes the potential role of IT in helping automotive companies respond to current trends in the industry. It also describes automotive solutions from IBM. Plus it illustrates, using current customer success stories, how companies are using IBM technologies to derive differentiating value from automotive solutions. This paper describes the IBM products and technologies that are especially relevant to meeting the requirements of the automotive industry. This Redpaper begins with an executive summary. Then it presents the following chapters: Chapter 1, “Automotive industry landscape” on page 1, describes trends in the automotive industry and ways in which businesses are responding. It also discusses the role that information technology, IBM solutions, and IBM infrastructure can play in helping automotive companies respond effectively. Chapter 2, “IBM technology adding value to automotive solutions” on page 11, describes the IBM automotive solutions. It presents customer success stories to illustrate how clients are using them to respond to changes in the industry and how they are using IBM technologies to add value to solutions. Chapter 3, “Technology enablers for automotive solutions” on page 43, presents a catalog of the products and technologies that IBM offers to help automotive companies optimize the value of their solutions. This Redpaper is intended for: IT managers and others who are responsible for evaluating automotive business solutions and the infrastructure for supporting them IBM teams who sell, implement, and support automotive solutions © Copyright IBM Corp. 2005. All rights reserved. vii The team who created this Redpaper This Redpaper was created by a team of specialists from around the world engaged by the International Technical Support Organization (ITSO), Rochester Center. Specialists included representatives from IBM research, solutions design and development, market intelligence, and global solutions marketing and sales. This paper would not be possible without them. Additional thanks to our sponsors: Wendy Siercks, Worldwide Systems and Technology Group Industry Marketing for Industrial Sector Paul Nordlund, Systems and Technology Group Automotive Marketing Manager David Coutts, Systems and Technology Group Chief Technology Officer for the Automotive Industry This paper was developed under the guidance of Lynn Behnke, Project Leader for the ITSO in Rochester. Become a published author Join us for a two- to six-week residency program! Help write an IBM Redbook dealing with specific products or solutions, while getting hands-on experience with leading-edge technologies. You'll team with IBM technical professionals, Business Partners and/or customers. Your efforts will help increase product acceptance and customer satisfaction. As a bonus, you'll develop a network of contacts in IBM development labs, and increase your productivity and marketability. Find out more about the residency program, browse the residency index, and apply online at: ibm.com/redbooks/residencies.html Comments welcome Your comments are important to us! We want our papers to be as helpful as possible. Send us your comments about this Redpaper or other Redbooks in one of the following ways: Use the online Contact us review redbook form found at: ibm.com/redbooks Send your comments in an email to: redbook@us.ibm.com Mail your comments to: IBM Corporation, International Technical Support Organization Dept. JLU Building 107-2 3605 Highway 52N Rochester, Minnesota 55901-7829 viii Automotive Solutions: Technology that Matters Executive summary Changes in the industry are causing automotive companies to adjust their business models in order to compete in the emerging landscape. Companies are re-examining the role of information technology (IT) in supporting their business models, and re-discovering the IT infrastructure as a source of differentiated value to their business. Industry landscape The automotive industry is growing rapidly. According to J.D. Power – LMC, 59 million vehicles were sold in 2003 with 64 million expected to be sold in 2004. By 2009, global sales will rise 24% to an incredible 75 million units (J.D. Power – LMC Global Forecast, November, 2004). The industry is also undergoing a period of massive change: Markets are shifting, reflecting ongoing globalization, the emergence of new demographics such as young, urban consumers, and the rising expectations of customers. The industry ecosystem is changing as participants in value nets demand more of partners and channels require more training and support. Technology is accelerating, sparked by rapid consumer and competitor adoption of technologies such as the Internet, pervasive computing and wireless communication, and use of in-vehicle software and electronics as product differentiators. These changes are causing automotive companies to re-evaluate their strategies to achieve business goals. As they strive for growth while controlling costs, companies are renewing focus on product innovation, faster time-to-market, long-term customer and partner relationships, and optimization of supply chains. As they strive to differentiate themselves in the local and global marketplace, many automotive companies are incorporating principles of On Demand Business into their business fundamentals. For example, companies are integrating their business processes with those of partners and customers to enhance productivity and spur collaborative innovation. They are creating global supply chains that are sensitive to volatility in local markets. They are molding information technology into resilient, open infrastructure for business solutions. Not only are companies integrating business processes, they are integrating and simplifying the information technology that supports them. Streamlining IT can provide immediate financial benefits by reducing the cost of operation and administration. Even more important, an open, standards-based infrastructure can enable a company to quickly implement new solutions, non-disruptively, to respond to changing marketplace conditions. For example, IBM automotive solutions on an IBM infrastructure are helping automotive companies to: Shorten design cycles to accelerate time-to-market of new products Optimize responsiveness of supply chains Address sales and service requirements throughout the life cycle of a product to strengthen customer and channel relationships Provide open frameworks of infrastructure to help integrate automotive-specific best practices into the enterprise © Copyright IBM Corp. 2005. All rights reserved. ix Value of infrastructure IBM automotive offerings are demonstrating the linkage between infrastructure and business value. An IBM infrastructure reflects the commitment of IBM to: Deliver innovative technology that helps businesses succeed Delivery technology that helps business simplify IT infrastructure Deliver offerings that help clients maximize business productivity Automotive solutions running on an IBM infrastructure derive incremental value from the infrastructure. Solutions designed to exploit IBM innovative technologies, simplified infrastructure, and productivity-driven designs are solutions that can enhance the responsiveness, focus, variability, and resilience of an automotive company. IBM offers four comprehensive automotive solutions: Design, Build, Sales and Service, and Infrastructure. Each solution complies with the open, standards-based architecture of the IBM On Demand Operating Environment (ODOE). Customer experience illustrates the differentiated value that these solutions derive from an IBM infrastructure, for example: Two global automotive manufacturers use the IBM Design solution, enabled by technologies such as deep computing and grid computing, to shorten design time and accelerate time-to-market. Magna Steyr reduced batch runtime for clash testing from 72 hours to 4 hours. Renault F1 reduced simulation time from three weeks to 18 hours and shaved six months off engine development time. Using IBM infrastructure with IBM Power Architecture technology, Audi Hungaria is increasing the responsiveness of its supply chain by a factor of 10. Another major automotive manufacturer anticipates potential savings of millions of dollars by implementing a Sales and Service solution with access to IBM Deep Computing. A major automotive manufacturer is enabling its solutions with IBM TotalStorage® offerings to increase availability and utilization rates and simplify systems management. These solutions also help to improve batch response rates by 40% to 70% and decrease storage volumes, while increasing total storage capacity. Enabling technologies IBM products and technologies are vehicles by which IBM delivers “technology innovation that matters” to the marketplace. Investing about $5 billion annually in research and development, IBM continues to bring new technologies to market. In 2004, IBM received more U.S. patents than any other company for the twelfth consecutive year, and 70% more than the next highest patent holder. IBM is still the only company to receive more than 2,000 patents in one year. Current IBM technologies supporting automotive solutions include autonomic computing, deep computing, Enterprise X-Architecture™, grid computing, Linux™ support, Power Architecture, and Virtualization Engine™. Servers, workstations, and storage offerings include the IBM Eserver brand of servers, the IntelliStation® family of workstations, and the IBM TotalStorage family of storage offerings. The IBM commitment to “technology innovation that matters” is the foundation for delivering solutions and infrastructure to help automotive companies increase their responsiveness, focus, variability, and resilience, the cornerstones of On Demand Business. Discuss this paper with your technical staff. Then contact your IBM account team to learn how IBM products and technologies can matter to your automotive company. x Automotive Solutions: Technology that Matters 1 Chapter 1. Automotive industry landscape This chapter summarizes the current dynamics of the automotive industry and describes how automotive companies are responding to industry trends. It introduces the role of information technology (IT) in helping automotive companies tune operations to the current environment. It also introduces the IBM automotive solutions. Plus this chapter discusses the importance of IT infrastructure in optimizing the value of solutions. Finally it describes the client values that are delivered by the IBM infrastructure. © Copyright IBM Corp. 2005. All rights reserved. 1 1.1 Market dynamics The automotive industry is growing rapidly. According to J.D. Power – LMC, 59 million vehicles were sold in 2003 and 61 million were expected to be sold in 2004. By 2009, global sales will rise 24% to an incredible 75 million units (J.D. Power – LMC Global Forecast, November, 2004). The industry is also undergoing a period of massive change: Markets are shifting. Globalization continues to introduce new opportunities and increased competition, such as China. Important new segments are appearing, such as young, urban consumers who are early adopters with more than an average discretionary income and brand loyalty. All customers are demanding more and wanting to pay less. The industry ecosystem is changing. New business models are being required as roles, responsibilities, wants and needs are changing between industry participants. OEMs are demanding more innovation from suppliers while cutting their prices. Suppliers are asking for better working relationships and more guarantees to justify their higher R&D expenses. Dealers want better products to sell to their customers and better training and tools for their technicians. Finally, consumers expect greater variety with customized, personalized products and services, all with high quality. Technology is accelerating. Such technologies as the Internet, pervasive computing and wireless communication are shaping the business landscape. In-vehicle software and electronics are differentiating vehicles that come off the assembly line. In-factory advancements in automation, simulation and radio frequency identification (RFID) capabilities are driving companies toward the digital factory of the future. Automotive companies are also finding that they need to re-evaluate their value propositions and how they differentiate themselves from competitors. They are focusing resources back on their core capabilities to realize their competitive advantage, and leveraging business partners to do the rest. Areas in which automotive companies are striving to differentiate themselves include: Product innovation and cycle time This involves the processes associated with the research and design of products and services that are sold to the customer. Innovation, fast-time-to-market and development of desirable products are key business goals. Customer experience This relates to the ongoing relationship with the customer from initial vehicle purchase through vehicle disposal, including the associated services provided to the customer. Goals in this area are personalized customer relationships, quality products and services, and lifetime relationships with customers. Value net collaboration This entails the integration and collaboration of business partners to respond to an emerging opportunity, customer need or competitive threat. Goals include developing collaborative working relationships across the value net, integrated processes and systems and dynamic linkages to engage and disengage members of the value net. 2 Automotive Solutions: Technology that Matters Vehicle order to delivery This refers to the production and supply chain processes associated with the receipt of a vehicle order, production and delivery of the vehicle to the final destination. Synchronization between demand and build, inventory and finished product inventory and flexible manufacturing are key goals. As they work to differentiate themselves in a changing industry, automotive companies face continuous business challenges. Some of these challenges can be opportunistic, such as globalizing the business, which can position them to capture new, emerging markets. Others, such as meeting regulatory requirements, can be costly and time consuming and may or may not add value to the products and services. Current challenges can be grouped into three major areas with specific challenges in each area: Growth/innovation: To improve the customer experience, optimize the value net, globalize the business, drive product differentiation, and drive organization change Productivity: To improve quality and reduce warranty, meet regulatory requirements, increase employee productivity, leverage information insights, and increase business flexibility IT/business resilience: To optimize the IT environment, enhance business resilience and security, and manage risk and compliance An automotive company’s ability to analyze and respond to these challenges without losing sight of its strategic priorities will have a significant impact on its success in this industry. Finally, everything eventually relates to the bottom line and the value that a company brings to its shareholders. Time, cost and quality are considered key value drivers in the automotive industry. Companies are striving to continually improve in these areas to provide maximum shareholder value. 1.2 An evolving industry model The industry model shown in Figure 1-1 summarizes the trends, strategic differentiators, business challenges, and indicators of operational excellence that characterize the automotive industry today. 1.2.1 Changing fundamentals Figure 1-1 also shows the center of current industry dynamics to be the five business foundation elements that make up an automotive company: Ecosystem indicates the geographies and markets in or with which a company does business. Products and Services are the value a company sells to its customers. Organization and Culture define the genetic makeup of the company. Business Processes direct the actual work that gets done. Compute Environment is the underlying IT needed to support the other four elements. Automotive companies need to exhibit on demand characteristics in each of these areas to respond faster to changing business conditions. The necessity to respond quickly to change is a common priority of industry executives. CEOs across all industries acknowledge that, in today’s environment, they need to recognize, analyze and respond more effectively to continuously changing market dynamics. In a recent IBM survey of over 450 CEOs across the globe and across all major industries, business leaders listed rapid response as one of their highest priorities for the next three years. Chapter 1. Automotive industry landscape 3 Product Innovation & Cycle Time Industry Trends Customer Experience Value Net Collaboration Vehicle Order to Delivery Geographies Customers Partners Busines Challenge Growth/Innovation Improve customer experience Business Foundation Elements Shifting Markets Geographic Strategic Differentiators Optimize the value net Demographic Globalize the business Ecosystem Drive product differentiations Drive organizational change Transforming Ecosystems Productivity Products & Services Improve quality/reduce warranty ture Governance Infrastruc Change Management Business Models Value Nets Meet regulatory requirements Increase employee productivity Organization & Culture Leverage information insights Strategy Design Build Accelerating Technology Sell Service Increase business flexibility Operations Business Processes Horizontal Business Services IT/Business Resilience Optimize IT environment Utility Services Industry Applications In-Vehicle In-Business In-Factory Enhance business resilience & security Infrastructure & Management Services Compute Environment Quality Time Cost Operational Excellence Manage risk & compliance Shareholder Value Figure 1-1 Current dynamics of the automotive light vehicle industry at a glance 1.2.2 Emerging role of On Demand Business To accelerate response to change and build other competitive strengths in today’s environment, automotive companies are operating more and more in the mode of On Demand Business. They are tuning their business foundation element to achieve the characteristics of On Demand Business, as follows: Ecosystem: They have collaborative and integrated relationships with customers and strategic business partners across the value net and geographies. Products and services: They employ rapid delivery of products and services that delight customers, reflect market conditions and meet regulatory requirements. Organization and culture: They have insight-driven organizations that are responsive, innovative and adaptive to customer needs. Business processes: They implement cross-functional, common and global business process integration within the enterprise. Compute environment: They make robust information available through common global business applications, with technology as an enabler of a resilient, open architecture. 4 Automotive Solutions: Technology that Matters 1.3 Potential role of information technology A critical step in tuning a business to respond to change is to align IT closely with business goals and processes. In the report IBM On Demand - Revolution or Evolution? by Jamie Snowdon and Eamonn Kennedy, from June 2003, IDC Doc #Q53K, industry analyst IDC notes that the “next big thing” in technology will not be a particular type of disruptive technology. Rather, it will be the increasing integration of technology and business innovation, implementing technology in ways that improve the efficiency and productivity of a business. Technology will become a facilitator. The important part will be the application of technology in ways that help businesses increase productivity. For example, automotive businesses are employing information technology to: Reduce time-to-market With development costs for new vehicle programs estimated to run hundreds of thousands of dollars per day, the savings that companies can achieve by reducing time-to-market can be enormous. One way in which companies are reducing time-to-market is to shorten design time by using computer simulations such as digital wind tunnels and collaborative design technologies. Establish closer collaboration between OEMs and suppliers OEMs and suppliers are increasing their participation in design and development cycles, enabled by technologies such as high-performance computing and remote visualization. A result of increased cooperation is the creation of universal development platforms to expand the use of common parts. Using common parts, OEMs and suppliers can reduce costs and capital expenditures, as well as help reduce the number of faults per vehicle. Provide access to real-time information across the enterprise If you can provide your suppliers and partners with easy access to current information, you can expedite processes such as service-level reporting, change management and design certification. The result? You can begin to meet market windows and take advantage of untapped revenue opportunities. Distributing storage, processing, and networking resources in the form of a grid provides access to those resources to all in the enterprise who need it when they need it. 1.3.1 Automotive solutions IBM offers business solutions designed to address current requirements in the automotive industry. These solutions can help automotive businesses increase the value of information by integrating it with business processes throughout the enterprise. The solutions, each composed of several offerings that can be combined to meet custom requirements, are designed to address four focal points of the automotive industry: Design solution: Helps automotive companies shorten design cycles, reducing cost and accelerating time-to-market Build solution: Provides integrated processes, tools, and services to help automotive companies increase the adaptability of manufacturing operations while reducing the cost and complexity of IT that supports them Sales and Service solution: Addresses end-to-end customer service requirements for the life cycle of an automotive product Infrastructure solution: Establishes a framework for integrating standards-based hardware and middleware with leading-edge technology and automotive-specific best-practices and services Chapter 1. Automotive industry landscape 5 Chapter 2, “IBM technology adding value to automotive solutions” on page 11, describes each solution in more detail. You can find complete descriptions on the Web at: http://www.ibm.com/industries/automotive 1.3.2 Solutions mapped to challenges The IBM automotive solutions address the challenges specific to the three overriding business challenges that are observed in the automotive industry today and identified in Figure 1-1 on page 4: Growth and innovation Productivity IT optimization/business resilience The implications of these challenges vary with the stages of a product’s life cycle. For example, during the design process, attempts to improve customer experience focus on integrating new features, whether for safety, comfort, or performance, into vehicle design. During the build stage, improving the customer experience focuses on prompt delivery of a desired vehicle, regardless of its configuration. During sales and service, improved customer experience requires obstacle-free transactions and skilled, convenient servicing. A comprehensive automotive solution should address all the variations of common issues as a product moves through its life cycle. IBM solutions do. We describe the four automotive solutions in more detail in Chapter 2, “IBM technology adding value to automotive solutions” on page 11. But first, we look at the value that infrastructure can provide to all solutions. 1.4 The value of infrastructure The infrastructure of vehicles and computing solutions is often unnoticed. Few discussions on a dealer’s sales floor focus on whether a vehicle’s ball joints have been treated for corrosion resistance. But without such treatment, road salt and other pollutants would corrode housings and lead to unsafe steering. Backbone Architecture Solutions depend on unnoticed infrastructure, too. For example, an automotive solution requires services such as system, workload, and data management. Solutions require scheduling of such services by an operating system running on available, reliable hardware. Finally, a cost-effective solution requires a scalable, adaptable architecture to coordinate implementation of infrastructure components, both to relieve users of resource integration and to protect IT investments as technologies and applications evolve. Figure 1-2 indicates the variety of components that must be present in a solution infrastructure. System Management Workload Management Application Environment Operating System Hardware: Processor, Storage, Fabric Network Figure 1-2 Components of a solution infrastructure 6 Data Management Automotive Solutions: Technology that Matters Assessments of computing solutions, such as a customer’s evaluation of vehicles, frequently prioritize high-profile issues such as performance ratings, security, availability, investment protection, and initial cost. Attracting less attention are details of infrastructure, such as chip design, processor packaging and virtualization boundaries, or in the case of vehicles, ball joints. It is understandable that infrastructure attracts little attention. Automotive and computer manufacturers try to keep infrastructure invisible by designing more and more reliability into maintenance-free platforms. But by deploying solutions on a differentiated IT infrastructure, an automotive company can increase the differentiation of its products and services. 1.4.1 IBM value commitments Three commitments drive IBM development of solution infrastructure: The commitment to deliver innovative technology that helps businesses succeed The commitment to deliver offerings that help simplify IT infrastructure The commitment to deliver offerings that help clients maximize productivity Technology innovation that matters IBM is committed to preserve our leadership in delivering industry-leading technology in business systems, systems that are enabling business breakthroughs in the automotive industry that were impossible a few years ago. Current examples of technology leadership are: IBM Power Architecture, now in its fifth implementation in IBM POWER5™ processors POWER™ can help companies reduce IT costs by providing record-breaking price/performance. For more information, see: http://www.ibm.com/eserver/benchmarks Visualization enabled by deep computing IBM Deep Computing offerings combine super-fast processing capabilities, sophisticated software and algorithms, and extensive domain knowledge to address complex scientific and business problems. IBM offerings are helping automotive companies reduce simulation and analysis time from days to hours, and enabling global teams to engage in real-time design collaboration and visualization. To help companies protect investments in information technology, IBM is basing technology innovation on industry and emerging standards. For example, IBM supports the emerging industry standards of 64-bit processing and Linux. IBM also maintains compatibility with 32-bit applications and continues to invest in AIX®, allowing automotive companies to grow IT infrastructure while protecting the value of current solutions. Infrastructure simplification Complex IT infrastructure often feeds upon itself. For example, a company may begin adding low-function servers to their infrastructure year after year. After all, adding one more is easy. As servers with relatively little systems management capability proliferate, resource utilization declines. Meanwhile the cost of managing resources rises. Because the complexity of a patched infrastructure may prevent nondisruptive implementation of new solutions, IT teams continue to accommodate dated infrastructure. IBM is helping businesses to achieve greater business flexibility and increase resource utilization by helping them to simplify IT infrastructure. Such examples include: Chapter 1. Automotive industry landscape 7 Business flexibility Such delivery options as IBM Deep Computing Capacity on Demand (DCCoD) enable automotive companies to temporarily acquire high-performance computing resources to meet temporary demand peaks, such as those caused by iterative design and test simulations. Using DCCoD, an automotive company acquires resources for the time needed and pays only for resources used, rather than making a capital investment in deep computing infrastructure. IT optimization IBM grid computing offerings enable users throughout a company to share virtualized resources. By allocating idle resources at one site to tasks pending at other sites, grids optimize use of resources across all sites. Maximum business productivity Information can reveal the opportunities and threats present in the business landscape. Information can also increase the effectiveness of the processes that enable a business to pursue opportunities and avoid threats, processes such as capturing market intelligences, designing and testing products, managing the supply chain, marketing, and supporting sales and service. By helping businesses optimize the value that they derive from their information, IBM is pursuing its commitment to help companies maximize their business productivity. IBM information technology can help businesses optimize information in two ways: Facilitate information insight IBM offerings can help a company derive market insight from its information. For example, the ability of IBM systems, storage and technology to virtualize and visualize massive amounts of data helps companies manage, analyze and share real-time market data, customer data and product performance data to determine whether planned or production products match market demand. Enhance business resilience and security IBM can help companies optimize the value of their information by helping them keep business information flowing to those who need it 24 hours a day, 365 days a year. Availability architecture inspired by mainframe technology, where mean time between failure is measured in decades, is implemented across IBM product lines. IBM can help secure information through autonomic computing and systems security features such as real-time diagnostics, system partitioning, intrusion detection and dedicated cryptographic processors. 1.4.2 Linkage between infrastructure and solution value The value delivered by an automotive solution in part reflects the value accessible in the infrastructure that supports the solution. Solutions deployed on IBM infrastructure can access value generated by the commitment of IBM to deliver innovative technology that matters to business, to help companies simplify IT infrastructure, and to help businesses maximize business productivity. Table 1-1 relates those values to samples of IBM offerings for the automotive industry. 8 Automotive Solutions: Technology that Matters Table 1-1 Client values derived from IBM technology and products Value to client Technology innovation that matters Component values Technological source of value Sustained systems leadership IBM POWER Technology Track record for delivering industry-leading technology and products Safe and evolutionary delivery of innovative technology Common, robust technologies shared across servers and storage systems Standards-based innovation Advanced 64-bit and co-existing 32-bit processing capabilities Commitment and leadership in Linux development and deployment. Innovative products using industry-standard technologies Enterprise X-Architecture and Xtended Design Architecture™ IBM Eserver OpenPower™ systems Business flexibility Broad portfolio, flexible upgrades, migration support and stable product roadmaps IBM Eserver BladeCenter™ Flexible IBM consolidation process Integrated IBM hardware, software and services solutions Open framework for applications and middleware and ongoing support of Linux Express, Integrated Industry, Business Partner and ISV solutions Capacity on Demand options to increase access to platform and deep computing capacity IT optimization Vitualization and infrastructure simplification solutions IBM Virtualization Engine (VE), grid computing Common systems and workload management and VE systems services Flexible IBM delivery offerings such Deep Computing Capacity on Demand Information insights Information Lifecycle Management Bottom-to-top range of server and storage systems Integrated IBM Eserver and IBM TotalStorage hardware, operating systems and middleware Mainframe as the secure vault and information hub of the enterprise Self-managing, mainframe-inspired availability and security features IBM TotalStorage Resiliency Family and Information Lifecycle Management IBM technical support personnel and IBM Business Partners Infrastructure simplification Maximum business productivity Enhanced business resiliency, security and compliance Chapter 1. Automotive industry landscape 9 In Chapter 2, “IBM technology adding value to automotive solutions” on page 11, you see examples of clients capturing the value of IBM technology to become more: Responsive: A responsive company continually reduces the time-to-market so it can seize new opportunities with new products, and reduce costs of development of current products. Automotive companies can use computer simulations, including digital wind tunnels, noise evaluations and federally mandated crash analysis, to reduce costly design-to-manufacturing delays. IBM technology, such as Power Architecture and deep computing, can enable such simulations. In the next chapter, you see how a major automotive manufacturing company used simulations enabled by deep computing to reduce time for clash testing by 94%. Focused: A focused company trains its resources on strategic priorities, leaving few under-utilized resources. IBM grid computing enables an automotive company to continuously monitor infrastructure for available resources, and then allocate them to high-priority work. In the next chapter, you see an automotive company temporarily acquire high-performance computing resources to complete compute-intensive analyses for an Early Warning System (EWS). This solution can help prevent problems in product performance, reduce warranty costs and resolve potential safety issues as quickly as possible. Variable: The manufacturing processes of a variable company can readily adapt to variation in market demand. With core production processes already in place, a variable automotive company has the flexibility to produce any vehicle as ordered in any market. In the next chapter, you see a major European manufacturer employ IBM technologies and solutions to quickly adapt its supply chain to up-stream changes in market demand. Resilient: A resilient company strives to maintain secure operation 24 hours a day, 365 days a year, to continue operating despite strains on IT infrastructure supporting their operations. Companies can achieve such resilience in part because of solution infrastructure that protects itself against breaches of security and lapses in availability. In the next chapter, you see a global automotive manufacturer plan for enhanced resilience by including IBM autonomic computing capabilities, such as features that enable self-managing and self-healing systems, in its long-range IT strategy. The customer success stories in Chapter 2, “IBM technology adding value to automotive solutions” on page 11, and the product details in Chapter 3, “Technology enablers for automotive solutions” on page 43, can help you assess how IBM technology can assist you in differentiating the value of your IT solutions and, consequently, the performance of your automotive business. 10 Automotive Solutions: Technology that Matters 2 Chapter 2. IBM technology adding value to automotive solutions This chapter begins with an overview of IBM solution architecture and automotive solutions. Then it presents customer success stories to illustrate the value that IBM products and technology can add to automotive solutions. © Copyright IBM Corp. 2005. All rights reserved. 11 2.1 Solutions architecture: Putting the pieces together The IBM automotive solutions are each composed of various offerings. Each offering is enabled or enhanced by various services, products and technologies. How does IBM meld a portfolio of components into a coherent automotive solution? We do this by implementing solutions according to the IBM On Demand Operating Environment (ODOE). ODOE is an open, standards-based architecture for simplifying solution environments. The goal of this simplification is to help businesses achieve the responsiveness and flexibility they require to succeed in the on demand marketplace. ODOE is a service-oriented architecture (SOA). This means that applications can request available services as needed to generate an end-to-end solution. As illustrated in Figure 2-1, Applications Services and Infrastructure Services are requested, scheduled and delivered across an Enterprise Service Bus. Services requested by applications and solutions result in the delivery of business services to users. Notice that ODOE provides Business Service Management tools to analyze business processes and align operations with stated priorities. Figure 2-1 ODOE provides a blueprint for integrating offerings and enablers into solutions For more information about ODOE, see: http://www-128.ibm.com/developerworks/ibm/library/i-odoebp1/ 2.1.1 Solutions overview IBM offers four comprehensive automotive solutions. Each solution can be customized to meet specific business requirements. Table 2-1 identifies the solutions. 12 Automotive Solutions: Technology that Matters Table 2-1 IBM automotive solutions and offerings Design Build §Core Product Lifecycle Management (PLM) §Extended PLM §Automotive Value Creation Environment/Business Lifecycle Engineering Sales & Service §Plant Floor Systems §Quality Insight §Enterprise Resource Planning (ERP) §Dealer Collaboration §Supply Chain Management §Consumer Insight §Embedded System Lifecycle Management (ESLM) Infrastructure §Automotive Engineering Innovation Framework (AEIF) § IT Business Excellence § Computing Infrastructure Simplification § Application Platform Unification § Business Driven Application Management 2.1.2 Guide to solution examples In this chapter, customer success stories illustrate how infrastructure and platform technologies can add value to the automotive solutions that run on them. For example, you see how IBM Deep Computing Capacity on Demand (DCCoD) can help companies enhance Design solutions, how Audi Hungaria employs POWER in their Infrastructure solution to help their supply chain absorb rapid change in market demand and how a major automotive manufacturer plans to implement autonomic computing solutions. Table 2-2 correlates these solutions, offerings and customer stories. Table 2-2 Correlating the solutions, offerings, and customer examples described in this chapter Solutions Design Build Offerings IBM Eserver Sales and Service X IBM TotalStorage X Linux X IBM POWER X X-Architecture Deep Computing X X X X Autonomic computing X X Virtualization Grid computing Customers Infrastructure X X Magna Steyr Audi Hungaria Undisclosed Undisclosed Chapter 2. IBM technology adding value to automotive solutions 13 Although each customer success story highlights only a few offerings and each story highlights only one solution: Every offering can play a valuable role in every IBM automotive solution. Each customer may implement more than one solution. For additional information about the IBM automotive solutions described in this chapter, see the Automotive page on the IBM Web site at: http://www.ibm.com/industries/automotive 2.2 Design solution “It still takes nearly three years to design and manufacture a new vehicle model,” says Daniel Blake, Global Automotive Leader of IBM Business Consulting Services. “Consider if a car could be taken to market in two years rather than nearly three. Manufacturers would save $240 million per model, and multiply that by the many models.” There is more. “The shorter time to market,” Blake says, “accords first mover advantages, which can translate to up to 13% more market share and a percent of profit.” The Design solution can help automotive companies shorten design cycles to reduce development costs and accelerate time-to-market. The end-to-end solution can start with consulting and include computer aided design (CAD), product data management (PDM), computer aided engineering (CAE) as well as simulation application software, implementation and integration services and high performance infrastructure. Design solutions support creation of the design, which is typically done on workstations such as IBM IntelliStation workstations. These solutions also support clash analysis to detect part interference, and back-end computer simulation and analysis to validate whether the design is crash worthy and meets stringent noise, vibration, harshness and fluid dynamics criteria. The Design solution encompasses Product Lifecycle Management (PLM). PLM helps automotive companies manage and optimize processes related to the entire life cycle of a product. The Design solution includes PLM offerings because the success of a product throughout its life cycle is often determined by decisions made during design. PLM offerings support the full range of lifecycle processes from idea generation to product disposal. The Design solution also enables collaborative design by distributed teams of designers and engineers. It enables access to high-performance computing resources at compute-intensive points in the design cycle while on a variable “pay for use” basis. The Design solution implements other innovative processes and concepts that can help save time, reduce cost and maintain quality, such as: Digital design validation More commonality of components and re-use of knowledge without impacting the brand Increased collaboration within the value net, thus freeing resources for core operations Access to real-time data: Marketing data to discover emerging windows of opportunity; product simulation and performance data to improve designs and product quality A framework to help integrate and optimize the processes of design, simulation, and analysis, again helping to improve time-to-market and product quality Tools to help manage the complexity of embedding software and electronics in vehicles Table 2-3 summarizes client values delivered by the Design solution. 14 Automotive Solutions: Technology that Matters Table 2-3 Client value of the IBM Design automotive solution Offering Potential Value Core PLM: Combines software, services and consulting to integrate a company’s product information across business functions and processes. The offering includes Product Data Management, support for mechanical computer-aided design (MCAD), support for computer-aided manufacturing (CAM), virtual product design, and software connectors to enterprise resource planning (ERP) applications. • Enterprise-wide communication • Improved time-to-market • Reduced costs through re-use of parts, drawings and documents • Accelerated document retrieval Extended PLM: Enables simulation and analysis of: • Product performance (crash, durability, thermal, dynamic, fluid dynamics, and so on) • Manufacturing and assembly (formability, ergonomics, fitting, quality) • Manufacturing process engineering (die design, cell layout, and assembly line material, and operator logistics) • Reduced design time and expense achieved through increased simulation • Reduced build time and expense through increased use of simulation • Improved ROI through reduced outlay for physical prototyping Automotive Value Creation Environment / Business Lifecycle Engineering: Helps automotive companies engage extended value nets in collaborative design and build despite heterogeneous IT environments. Offerings includes portfolio planning, program management and vehicle cost control • More effective collaboration across value nets, more innovation contributed from each member • Improved reuse of components/systems/platforms Automotive Engineering Innovation Framework: Portfolio of PLM automotive design and infrastructure solutions and technology building blocks that have been developed, integrated, and optimized in partnership with automotive customers and application providers. Automotive Centers of Design Innovation have been established in Europe and Southfield (Detroit ) to showcase the capabilities of this offering in state-of-the-art computing environments and to develop future offerings based on a common architectural framework. • Minimized delays between design and simulation • Increased efficiency in performing iterative analyses • Improved data management • Reduced development costs Embedded System Lifecycle Management: Combines software and services to design, market, and support in-vehicle software and electronics. § Improved product differentiation enabled by market-driven embedded systems § Reduced warranty costs for embedded systems 2.2.1 Design customer success story: Magna Steyr “Working with IBM Global Services, we have grid-enabled our workstations, cutting the clash testing batch runtime from 72 hours to 4 hours.” — Dr. Heinz Mayer, Head of Engineering Information Systems, Magna Steyr Customer background Magna Steyr is a leading global player in the automotive industry. With 10000 employees in 15 locations, the company handles all aspects of automotive design and production, in partnership with such manufacturers as DaimlerChrysler, BMW, SAAB and VW. Magna Steyr leads the market in all-wheel-drive technology. The company also offers project management, manufacturing, engineering, procurement, logistics and metal forming services. To learn more about Magna Steyr, see: http://www.magnasteyr.com Challenge A key process in automotive design is clash simulation. Clash simulation tests whether overlapping components in a digital model interfere, or clash, with one another. At Magna Steyr, the complexity of models and the need for high levels of accuracy meant that full simulations took about 72 hours to complete. Dr. Heinz Mayer explains why this was a problem for the organization: Chapter 2. IBM technology adding value to automotive solutions 15 “Testing was left until the end of each design cycle to ensure that it did not interfere with operations. Of course, this meant that any problems discovered at this late point would usually require significant amounts of re-work, which would be both expensive and time-consuming. We wanted to be able to perform clash testing throughout the design cycle to minimize the amount of re-work and maximize the speed of delivery.” Furthermore, the simulation workload was confined to individual IBM AIX-based workstations running CATIA V5 DMU Navigator. Teams of engineers would work on different parts of the proposed vehicle concurrently, and then manually compile a full digital model for clash testing. When major clashes between components were identified, it was often necessary for one full team to refresh its entire design, making it difficult to achieve the required times-to-market. Solution Following a proof of concept, IBM Global Services enabled the CATIA solution with grid computing, working with Dassault Systèmes (the software vendor) to parallelize the code. The workload can now be distributed and processed in parallel across 20 high-end workstations running a total of three different varieties of UNIX® operating systems. Job distribution within the grid is managed by scheduling middleware, Platform Load Sharing Facility (LSF). Workstations within the grid automatically pull CATIA DMU Navigator licences from a central pool. Benefits Dr. Mayer comments, “The clash test for a complete vehicle model now takes just four hours, and is done overnight after each working day. The solution is completely transparent to the engineers. They just get the data they need faster, which helps us achieve greater working efficiency, accelerated design cycles and higher quality designs. The more accurately we can test the models, the fewer physical prototypes and tests we will need, saving us time and money.” For the future, Magna Steyr will consider growing the grid to incorporate more of its existing computing resources, and grid-enabling other engineering applications to extract more value from its investment in computing hardware. There are also plans to exploit the grid as a means of sharing data, both internally and externally, so that Magna Steyr and its automotive partners can collaborate more effectively and reduce lead times. 2.2.2 Value-adding technology for Design solutions The Magna Steyr story demonstrates the potential benefits provided by the Design solution implemented on a framework of IBM infrastructure and employing such technologies as IBM Deep Computing and grid computing. Automotive Engineering Innovation Framework Magna Steyr has long used design, simulation, and analysis tools. Such tools make up part of the IBM portfolio of PLM offerings. IBM is a PLM market leader in the global automotive industry, providing world-class PLM solutions for most major car makers. IBM PLM solutions include product development and Lifecycle Management software developed by Dassault Systèmes, along with highly tuned IBM hardware, middleware and IBM partner products. In addition, IBM is a major provider of high-performance computing capabilities to support analysis and simulation workloads. IBM is also a leader in advanced computing solutions such as grid and process integration. IBM has now combined these and other capabilities in a framework called the Automotive Engineering Innovation Framework (AEIF). The framework is based on the IBM On Demand 16 Automotive Solutions: Technology that Matters Operating Environment. AEIF simplifies the integration of advanced and evolving technology to support complex analysis and design environments. The potential business benefits, as illustrated in the IBM EMEA and Southfield Automotive Centers of Design Innovation, include: Reduced engineering cost and increased productivity through reductions in time and effort required for simulation and analysis Improved decision-making through the introduction of predictive power early in the development process Improved collaboration across dynamically changing value chains through tools and standards for synchronous collaboration and visualization Increased re-use of knowledge through streamlined processes and improved access to design and analysis data Deeper insight, improved decision making, and wider design collaboration through local and remote visualization offerings Access to supercomputing power on an “as needed” basis through options such as DCCoD Increased protection of intellectual property in a collaborative, extended value net Enhanced innovation As Figure 2-2 illustrates, today’s AEIF offerings support five phases of the product development cycle: Process integration, process management and design optimization Data management Pre-processing Analysis Post processing Data mgmt •Simulation Data Management (PoC) •Simulation and Product Data Mgt integration Preprocessing •CAD /CAE integration Analysis §Process integration & management and Design optimization Post – process Resource Virtualization Infrastructure •CAE application integration and optimization •Deep Computing Visualization •Engineering Grid •Storage Management •Deep Computing Capacity On Demand Figure 2-2 Current offerings in the Automotive Engineering Innovation Framework Notice in Figure 2-2 that the AEIF derives value from technologies such as deep computing and grid computing. Chapter 2. IBM technology adding value to automotive solutions 17 Deep computing The term deep computing was inspired by the IBM Deep Blue chess-playing computer, which defeated world chess champion Garry Kasparov in 1996. The chess project marked a breakthrough in the development of computing technology, when the extremely complex problem of playing chess at the grand master level was finally solved. By employing advances in very large scale computing, data management and communications combined with advances in algorithms, analytic methods, modeling and simulation, deep computing is helping companies solve critical scientific, engineering and business problems. For example, Figure 2-3 shows a simulated vehicle design generated by deep computing. Such simulations help engineers evaluate and optimize their designs without costly, time-consuming physical prototyping. Figure 2-3 Automobile rendering of simulation data (image courtesy of MSC.Software) Simulations enabled by deep computing can help automotive companies improve design cycles for both conventional and leading-edge vehicles. For example, the manufacturer of racing cars used an IBM Eserver xSeries® high performance Linux cluster to increase the number of simulations run for a vehicle by a factor of five, while reducing simulation time from weeks to hours and shaving months off engine-development time. Today IBM Deep Computing technology is used extensively in the automotive industry. For example, Deep Computing e1350 Linux Clusters, IBM Eserver pSeries® AIX servers, Deep Computing Visualization, IntelliStations, and IBM TotalStorage offerings are used to perform compute intensive jobs such as: Running sophisticated crash analysis to determine the robustness of a design Computational Fluid Dynamics (CFD) to help simulate, analyze and improve the behavior of components used in a car Structural analysis to simulate and improve the quietness of a ride, how well parts fit together and the overall durability of a design IBM Deep Computing Visualization (DCV) to help engineers gain a deeper level of insight into a design and its associated performance data, which in turn improves collaboration and decision making 18 Automotive Solutions: Technology that Matters Deep Computing Visualization DCV is a high performance, open standards-based offering that delivers leading-edge collaborative and immersive visualization capabilities in one integrated solution. Unlike 3D visualization offerings that are highly customized, cost-prohibitive, and proprietary, DCV runs on standards-based hardware and software. DCV provides a graphical user interface (GUI) that enhances remote access to software applications in a variety of disciplines, including automotive design. It provides a scalable middleware infrastructure to support and enhance the graphics function of OpenGL software applications on IntelliStation A Pro or Z Pro workstations running on the Linux operating system. Employing visualization software from IBM Research, DCV visualizes high-end graphical images in two modes: Scalable Visual Networking (SVN) increases screen resolution and image size. Remote Visual Networking (RVN) enables visualization over low band-width networks. These modes help provide designers insight and improve decision making by presenting complex data, such as crash simulations, in accessible, readable images in collaborative environments. They also enable collaboration without requiring costly, and potentially unsecured, replication of data created by teams spread across wide geographic areas. By optimizing resources to enable cross-enterprise, cross-value-net collaboration to optimize designs, DCV can help automotive companies: Shorten design cycles Shorten time-to-market Improve quality of design Enable teams to capture fleeting market opportunities Grid computing Fundamental to the Magna Steyr solution is grid computing. Grid computing is an evolution of the concept of distributed computing. Key factors that differentiate grid computing from previous distributed computing technologies are: The computers and resources involved can be heterogeneous. They can run different operating systems, use different hardware platforms and even be owned by different companies. Grids encompass a wide range of resources, including servers, storage systems, network devices, databases and more. Grids include services for job and workload scheduling. Chapter 2. IBM technology adding value to automotive solutions 19 Figure 2-4 illustrates the concept of grid computing. Storage I/O Operating System Data Processing Applications Enabling secure access to distributed IT resources in an open heterogeneous environment. Figure 2-4 Concept of grid computing Key benefits of grid computing The key business areas where grid computing is having an impact include: Research and development Grid computing accelerates research and development by enabling engineers and designers to collaborate on common and related problems. Engineering and design The sharing of data and computing power made possible with grid computing accelerates product development and can help reduce time-to-market. Business analytics By running models frequently and complex analyses quickly, grid computing can enable faster business planning and analysis. Enterprise optimization Grid computing increases the utilization of the existing resources by balancing usage across the enterprise, helping to increase return on investment (ROI). Innovation By facilitating collaboration across an enterprise and value net, grids focus diverse skills and views on common goals. Benefits for automotive Analysts have been enthusiastic about the IBM grid offerings for the automotive industry. According to Charles King of The Sageza Group in the paper IBM Announces Grid Offering for Clash Analysis from 02 April 2004, “IBM is in the process of proving that grid can also be an engine for adding literal value to products. Perhaps most importantly, the new Grid Offering for Design Collaboration shows that grid can also be an agent of change that fundamentally alters the way work is performed, with the end result being more effective design processes, shorter development cycles and substantial savings in creating and delivering new products.” 20 Automotive Solutions: Technology that Matters 2.3 Build solution The Build solution offers integrated sets of processes, tools and services to help automotive companies implement end-to-end manufacturing solutions. These solutions can help companies: Increase the adaptability of manufacturing operations while reducing the cost and complexity of information technology (IT) that supports them Integrate the plant floor with the enterprise to improve the accuracy of forecasting, reduce inventory and reduce production cycle time Integrate ERP solutions across the supply chain to shorten the planning cycle, reduce order lead times, increase inventory turns and improve resource utilization Provide real-time data from the supply chain to facilitate knowledge-based decision making and optimize business performance Table 2-4 summarizes the client values delivered by the Build solution offerings. Table 2-4 Client value of the IBM Build Automotive Solution Offering Potential Value Plant Floor Systems: Provides an integrated set of processes, tools and services that address the business requirements—cost, control, ROI—associated with the manufacturing and assembly of vehicles and components. • Increased flexibility of manufacturing operations • Reduced cost and complexity of IT for plant operations • Increased availability of current data for improved decision making and control Enterprise Resource Planning (ERP): •Helps integrate ERP solutions across the supply chain to enable seamless exchange of information and improved collaboration with suppliers, partners, and customers •Helps clients transform vertically integrated organizations to fully integrated systems that generate information for real time, knowledge-based decisions within the supply chain • Improved productivity of resources • Deeper integration of the plant with the rest of the enterprise • More accurate forecasting • Reduced inventory investment • Reduced build time Supply Chain Management: Enables companies to balance demand and supply, inventory levels, and optimum customer service. Technology, products, and processes to help clients forecast demand, manage supply, manage yield, and optimize profit. • • • • • Shortened planning cycle Reduced order lead times Higher order fill rate Increased inventory turns Increased throughput Chapter 2. IBM technology adding value to automotive solutions 21 2.3.1 Build customer success story: Audi “With the newly implemented system landscape, we have a high performance basis for further optimization and continued growth that is secure in the future and fits perfectly into the standardization strategy of the [VW] Group.” — Heinrich Franke, Chief Financial Officer, Audi Hungaria Motor Customer background A unit of European automotive giant Volkswagen, Audi Hungaria Motor Kft. was established in 1993 as one of several engine suppliers for the VW Group, whose business units include Volkswagen and Audi. In the short span since its founding, Audi Hungaria’s daily engine production has grown from 100 to more than 6500, making it the Group’s largest engine supplier. In addition to growing its engine volume, Audi Hungaria has also expanded the scope of its production to include the assembly of Audi’s TTCoupé and Roadster sports cars. These developments moved Audi Hungaria to the very center of VW’s global supply chain. Challenge By moving to the center of VW’s supply chain, Audi Hungaria came under increased pressure to coordinate its engine production with the production needs of the business units. Given the tight timeframes built into Audi Hungaria’s delivery practices, failure to provide a unit with needed parts would result in a costly and disruptive production shutdown in as little as two days. Compounding this pressure was a broader initiative within the Audi unit to cut the time required to turn around customer orders. With these steeper demands and tighter timeframes, one of Audi Hungaria’s major challenges was to make its processes fluid enough to adapt quickly to upstream changes in each unit’s vehicle demand. This in turn percolated down to engine demand and, ultimately, engine component demand from Audi Hungaria’s suppliers. The company’s IT infrastructure was critical to meeting these challenges. Although the performance and availability of Audi Hungaria’s systems had always been important, the company’s increasingly prominent role in the VW Group’s supply chain made them even more so. With more transactions coming from more sources, Audi Hungaria’s systems were subjected to sharply increased volume, and the stakes for their successful performance were rising. With its future role expected to grow still further, Audi Hungaria also needed to ensure that its systems would facilitate, and not impede, its expansion. As it added new products, production lines, warehouses and suppliers, Audi Hungaria needed the ability to rapidly and seamlessly integrate them with existing processes such as production planning and logistics. Finally, with these process connections becoming increasingly complex, the company also needed a way to simplify their management to keep systems running smoothly. Solution Audi Hungaria engaged IBM Business Consulting Services to redesign, standardize and integrate key processes such as materials handling, warehouse management and logistics, and to implement them under a new end-to-end ERP platform. To improve sensing up and down the supply chain, RF barcode scanning devices were used by Audi Hungaria employees to automate the tracking of parts shipments into and out of warehouses. To make the supply chain more responsive, IBM integrated forecasting, engine production planning and material replenishment planning (MRP) in real time, improving the tightness and precision of its capacity planning. To further streamline planning, Volkswagen’s 22 Automotive Solutions: Technology that Matters company-wide supplier portal, http://www.vwgroupsupply.com, is used as a platform upon which Audi Hungaria and its suppliers collaborate on key planning parameters such as volumes and dates. Also, by enabling the tracking of key supply chain data, the portal makes it more transparent to Audi Hungaria and its suppliers, and thus a more valuable decision-making tool. These improvements were complemented by the use of advanced imaging and document management technology to automate the routing, review and approval of purchase requisitions and invoices. While process redesign led to major efficiency improvements, long-term optimization required a flexible infrastructure for managing the integration of these processes, and overcoming the complexity that process integration was producing. To achieve this, IBM deployed a new systems management infrastructure that enables Audi Hungaria to add, manage, automate and connect all of its applications and processes through a single interface. Equally important is the solution’s ability to pinpoint problems within a complex process flow, which facilitates rapid problem resolution and prevents potential bottlenecks from forming. For the ERP core of the system, Audi Hungaria selected SAP R/3, SAP for Automotive and SAP Business Information Warehouse. For systems management and automation, the company chose Tivoli® Workload Manager, while Tivoli Application Performance Management was selected to monitor the performance of various solution components. Integration, a critical part of the solution, was performed using a combination SAP Exchange Infrastructure (to link core ERP components and processes) and IBM WebSphere® MQ (to link the solution to various host systems running within VW Group business units). The entire solution runs on a pSeries server, deployed within Audi Hungaria’s Györ, Hungary, headquarters. Benefits With its new solution in place, Audi Hungaria is now better positioned to meet the rigorous demands of the VW supply chain. Audi has vastly improved its ability to manage complexity among processes and systems. This in turn enabled the company to optimize the efficiency of its supply chain. Perhaps the best example of managing complexity to optimize efficiency is the new planning cycle for material requirements. Now, when vehicle forecasts change at the top of the chain, the system produces component requirements for suppliers at the bottom of the chain 10 times faster than under the old system. It’s a great example of how end-to-end process integration helps make the overall supply chain more responsive. As Audi Hungaria becomes more deeply woven into the fabric of the VW supply chain, adding new production lines, warehouses and processes, its newfound flexibility has tamed the IT challenges of growing, managing and optimizing the system. As a result, IT productivity goes up, integration and management costs go down and IT staff are freed to focus on further optimization of business processes. Perhaps the key benefit lies in the ease of future process optimization and the incorporation of advanced technologies into Audi Hungaria’s standards-based infrastructure. In summary, its new infrastructure is helping Audi Hungaria achieve greater: Responsiveness: Response to supply chain demands is 10 times faster than before. Focus: Attention to complexity of infrastructure is replaced by focus on efficiency of business processes. Variability: IT infrastructure is redesigned to facilitate nondisruptive integration of new product lines, plant resources and business processes. Resilience: IT infrastructure meets the performance and availability demands of a global enterprise. Chapter 2. IBM technology adding value to automotive solutions 23 2.3.2 Value-adding services, products and technology for the Build solution Recall that the Infrastructure solution is a portfolio of IBM best practices and services as well as IBM technologies and products. First we look at the potential impact of the portfolio on savings. Then we examine products and technologies that add value to the Build solution through the life of the solution, including IBM POWER5 technology, autonomic computing, standards-based computing, IBM Eserver OpenPower servers and DCCoD. POWER POWER technology is a proven micro-processor technology. More than 13.5 million POWER chips were shipped in 2004. Now in its fifth generation, POWER processors are powering everything, from the world’s leading game consoles to parts of the Mars Opportunity and Spirit rovers. According to William Claybrook of the Harvard Research Group, in the paper OpenPower: IBM’s Strategy for Best of Breed 64-bit Linux from September 2004, “IBM has many years of developing its POWER technology for systems that range from entry-level, volume servers to high-end SMP servers. It has more experience than any vendor in creating features that satisfy the business needs and flexibility requirements of end users.” POWER price/performance POWER5, the latest implementation of POWER technology, is designed for performance at low cost. For example, the POWER5 design supports simultaneous multithreading (SMT). SMT transforms a single processor core into two logical processors as seen by operating systems and application software. The result is increased processor utilization and more work completed per given amount of time. Figure 2-5 illustrates the principle and benefit of SMT for POWER. FX0 FX1 LS0 LS1 FP0 FP1 BRX CRL Execution units utilization POWER4 (Single Threaded) System throughput POWER5 (Simultaneous Multi-threaded) FX0 FX1 LS0 LS1 FP0 FP1 BRX CRL § Utilizes unused execution SMT ST unit cycles § Presents SMP programming model to software § Natural fit with superscalar out-of-order execution core § Higher performance Net result: §Higher system throughput Execution units utilization Legend Thread0 active No Thread active Thread1 active Figure 2-5 POWER5 SMT increases processor utilization and performance Figure 2-6 shows examples of the breakthrough price/performance achieved by systems based on POWER5 processors. 24 Automotive Solutions: Technology that Matters Figure 2-6 POWER5 triples the performance of the nearest competitor IBM Eserver systems based on POWER5 processors are outperforming competitors. As of January 2005, POWER5 technology-based IBM Eserver systems hold over 50 world performance records. For details, see: http://www.ibm.com/eserver/benchmarks “The combination of raw performance and improved flexibility demonstrated by IBM POWER5 processor and system architecture technologies sets a new standard for systems performance, both on a per-CPU basis and on a system basis,” says Brad Day of Forrester Research in the paper IBM Eserver p5 Answers Selection Criteria of the Mission-Critical Enterprise from 01 October 2004. “IBM has blown the doors off the benchmark. In a contest where a 3% advantage is generally considered a genuine win, and a 30% advantage is considered a trouncing, IBM has turned in a result (over 3.2 million tpmC) that is more than 300% better, yes three times the result of its closest competitor. That is not just a win; it is a brutal stomping,” states Gordon Haff of Illuminata when describing the performance delivered by POWER5 processors in the paper TPC-C Passes Escape Velocity from 02 December 2004. The performance advantages of POWER processors come from a larger cache, integrated controllers and other packaging enhancements. They also come from significant design decisions, such as designing the processors for SMT. The solution featured in the Audi customer success story runs on a pSeries server. pSeries is POWER technology-based. Audi will benefit from POWER price/performance each time the pSeries executes a transaction. Chapter 2. IBM technology adding value to automotive solutions 25 On demand by design Dan Olds of the Gabriel Consulting Group told the San Jose Mercury News, in the article “IBM to Launch New Line of Powerful UNIX Servers” on 13 July 2004, that “IBM is pitching business value, and that is where the market is going.” POWER technology meets the challenges of On Demand Business at the chip level. POWER technology can deliver: Flexibility: 32-bit and 64-bit processing, choice of operating systems Availability: Operation 24x7 with mainframe-inspired reliability, availability and serviceability (RAS) features such as first failure data capture (FFDC), double data rate (DDR), IBM Chipkill™ memory, dynamic processor deallocation and error-correcting code (ECC) memory Responsiveness: Dynamic partitioning at the chip level and virtualization to meet fine variations in workloads Performance: Ground breaking performance and price performance Low cost of computing POWER technology is on demand by design, and a cornerstone of the IT infrastructure that is helping Audi to succeed as an On Demand Business. Autonomic computing As noted in 2.3.1, “Build customer success story: Audi” on page 22, the performance and availability of Audi Hungaria’s systems had always been important. The company’s increasingly prominent role in the VW Group’s supply chain made them even more important. Audi Hungaria and any company that requires availability 24x7 can benefit from self-managing systems. Figure 2-7 shows the key characteristics and potential business benefits of self-managing systems, which is a goal for autonomic computing technology. Self-managing systems enable: Increased Responsiveness Adapt to dynamically changing environments Operational Efficiency Tune IT resources to varying demand to optimize use Business Resiliency Discover, diagnose, and act to prevent disruptions Secure Information and Resources Anticipate, detect, identify, and protect against attacks Autonomic computing allows companies concentrate on their business instead of the infrastructure that supports it. Figure 2-7 Characteristics and benefits of self-managing systems 26 Automotive Solutions: Technology that Matters Self-managing systems are evolving with the enabling technology called autonomic computing. The evolution of a fully self-managing, autonomic computing environment will be realized gradually. IBM is taking concrete steps today toward realizing that goal. For example, certain IBM products embed: Self-healing and self-protecting systems features such as real-time diagnostics, system partitioning, capacity management, intrusion detection and dedicated cryptographic processors Advanced security capabilities such as IBM Eserver Security Planner, Multilevel security on z/OS®, Enterprise Identity Mapping and Kerberos technology to allow association between security directories for single signon Enterprise availability features derived from mainframe technology Innovations such as smart systems management with IBM Director and Rapid Deployment Manager that deliver near-zero downtime Active Memory Technology to propel Intel®-based systems toward continuous operation and to help increase uptime using such technologies as Chipkill, Redundant Bit Steering, Memory Mirroring and hot plug memory Standards-based computing Today many companies are embarking on standardization strategies for IT infrastructure. “With the newly implemented system landscape, we have... growth that... fits perfectly into the standardization strategy of the [VW] Group.” — Heinrich Franke, Chief Financial Officer, Audi Hungaria Motor A strategic commitment of IBM is to support standards-based computing. For example, IBM supports Linux computing across all platforms, from entry-level servers, to blades, to midrange servers and to the mainframe as illustrated in Figure 2-8. IBM ^ Linux OS Offerings Red Hat IBM ^ xSeries IBM ^ BladeCenter HS20/JS20 IBM ^ OpenPower SUSE LINUX IBM ^ i5 and iSeries IBM ^ p5 and pSeries IBM ^ zSeries Figure 2-8 IBM is committed to supporting Linux IBM continues to develop AIX. Independent software vendors (ISVs) recognize AIX 5L™ as a premier UNIX operating system. Over 1600 ISVs now support over 4000 applications on AIX 5L. At the same time, IBM supports Linux and other open source technologies. In January Chapter 2. IBM technology adding value to automotive solutions 27 2005, IBM pledged free use of 500 patents to support the innovation of open source software. Today IBM supports Linux across its hardware, software and services offerings. The IBM Linux Technology Center (LTC) has over 600 dedicated engineers working in more than 40 locations around the world supporting Linux and greater than 150 open source projects. Many members of the LTC team are working at the highest levels of Linux kernel development. More than 20 worldwide IBM Innovation Centers for Business Partners, located in all major geographies, offer additional resources. IBM Virtual Porting Centers are accessible via the Internet. IBM Power Architecture is supported by respected members of the Linux community, including major Linux distributors as well as open source development and standards groups. IBM ships more than 250 software products that run on Linux. These products represent the IBM DB2® Universal Database™, WebSphere, Lotus® and Tivoli software families. IBM is a leader in offering Linux-related hardware, software and service solutions to the marketplace. IBM offers the Eserver OpenPower family of servers, which are enterprise servers designed to optimize Linux on Power Architecture. See “IBM eServer OpenPower servers” on page 54. In collaboration with Linux Business Partners Novell and Red Hat, IBM introduced the IBM Eserver Application Advantage™ for Linux. This no-charge offering is also known as Chiphopper™ because it allows ISV applications to move easily, or “hop”, across various chips. Chiphopper will enable Linux applications to operate across the entire IBM Eserver brand of servers, from entry-level x86-based servers, to blades and clusters, to POWER technology-based servers, to Linux on the mainframe. Collaboration Not only do standards provide investment protection for the future, they facilitate profitable collaboration today. For example, to justify continued investment in research and development to meet a customer’s unique requirements, suppliers want assurance of a long-term, collaborative relationship. Shared architectures, based on open standards, facilitate long-term collaboration. Standardized architectures, standardized platforms, standardized communication protocols and standardized file systems, all facilitate the collaboration that helps meld individuals and colleagues, departments and lines of business, a company and its value net, into a coherent, On Demand Business. IBM is committed to such standards. An example of this commitment is OpenPower. OpenPower OpenPower is a family of IBM Eserver POWER5 technology-based servers tuned to Linux. OpenPower is a combination of standards-based software on what is becoming standard hardware: open source Linux on one of the world’s most popular processor technologies, which is POWER. As standards-based platforms, OpenPower servers support collaboration within the automotive industry. OpenPower also delivers one of the world’s fastest growing operating systems, Linux, on one of the world’s best performing processor technologies, POWER5. The result of tuning Linux to POWER5 is industry leading Linux performance, as illustrated in Figure 2-9. 28 Automotive Solutions: Technology that Matters Source: http://www.spec.org http://www.sap.com/benchmark/ http://www.veritest.com/clients/reports Figure 2-9 OpenPower delivers industry-leading performance OpenPower systems fortify Linux with RAS features to keep important applications up and running. RAS features include: First failure data capture Dynamic processor deallocation (OpenPower with SUSE LINUX Enterprise Server 9) Logical partition (LPAR) error containment Service processor DDR and IBM Chipkill memory Error-correcting code (ECC) memory 2.4 Sales and Service solution Sales and Service offerings address manufacturers’ sales and customer service requirements throughout the life cycle of a product. Sales and Service offerings can help automotive companies: Integrate information, analytics, and automation to identify actual or potential product defects, thus reducing warranty and recall costs Enhance dealer collaboration to reduce dealer cost, strengthen channel relationships and improve customer loyalty Capture real-time market intelligence to identify emerging opportunities and tune marketing programs Chapter 2. IBM technology adding value to automotive solutions 29 Table 2-5 summarizes the client values delivered by Sales and Service solution offerings. Table 2-5 Client value of the IBM Sales and Service Solution Offering Potential Value Quality Insight: A process and technology framework that combines, over a product’s lifecycle, product data with analytics and automation to identify and predict product defects. • • • • Reduced warranty costs Reduced Recall costs Improved vehicle quality Improved customer experience and brand loyalty • Improved risk management Dealer Collaboration: A process and technology framework that enhances collaboration and consistency between an automotive manufacturer and dealers to provide the dealers with integrated product content, improved sales support, rapid delivery of products, accessories, and services, an issues management process, and ongoing product and services education. • Improved buying and ownership experience • Reduced dealership costs • Improved dealer and customer loyalty Consumer Insight: Processes and products to enhance customer relationship management (CRM), improve effectiveness of customer and partner call centers, and capture customer and market and customer intelligence. • Improved customer loyalty • Reduced call center costs • Improved marketing based on current market intelligence 2.4.1 Sales and Service customer success story: Major automotive company A major U.S. automotive manufacturer has implemented an Early Warning System (EWS) to improve customer safety and realize significant potential savings. Customer background A major U.S. automotive manufacturer sought to develop a system for early detection of customer safety concerns. By providing timely information to appropriately address them, the early identification and correction of potential safety issues can improve customer safety and result in significant savings. Challenge This EWS needed to access structured and non-structured text information from various global databases. It would have to apply customer-specific business rules to extract symptoms and detect potential problems with a vehicle. Solution The manufacturer engaged IBM to develop a solution in four steps: 1. Develop a solution outline and implementation strategy that prioritized data and functionality. 2. Develop business rules and a syntax dictionary. 3. Develop a solution staging area and data warehouse. 4. Develop an Online Analytical Processing (OLAP) interface for query and reporting. 30 Automotive Solutions: Technology that Matters Benefits When completed, expected benefits of the EWS, as identified by users and stakeholders, will include: Earlier identification of safety problems and determination of associated root causes Quicker resolution of identified problems Quicker and more thorough response to requests for information from government agencies Improved customer satisfaction Retirement of various legacy quality systems 2.4.2 Value-adding technology for Sales and Service solutions Some services, such as financing, provide a profitable revenue stream to the automotive industry. Other services devour revenue and profit. One of those is warranty services. According to IBM studies, warranty claims in 2003 were 2% to 3% of revenue. Those are predictable and measurable costs. Related but unpredictable costs can be much greater, including: Exposure to liability because of safety issues Sales lost because of customer defections and blemished reputation An EWS that detects potential problems early can help automotive companies avoid these costs. Early Warning System The IBM EWS offerings monitor products to help detect potential problems in quality or performance. Early detection of real or potential product failures enables suppliers to protect consumers and the brand’s reputation. An EWS provides the added benefit of helping automotive suppliers to quickly comply with the U.S. Government's requirements for product quality and failure reporting under the Transportation Recall Enhancement, Accountability and Documentation (TREAD) Act. EWS can help companies achieve these goals by managing data from disparate sources, providing internal and external analysts access to the data and presenting results of analysis to those who need them. Input Historically, the primary input for early warning was warranty claims. Today, however, there are many other possible sources, including but not limited to: Dealer warranty claims Customer call centers (both OEM and supplier) National Highway Traffic Safety Administration (NHTSA) complaints Telematics data from vehicles OEM field reports Service technician help desks Survey data (for example, from employee vehicle programs and industry sources) Product bills of materials News feeds Independent service dealers Chapter 2. IBM technology adding value to automotive solutions 31 Much of the input, such as dealer warranty claims, is a mixture of structured and unstructured data. The unstructured data, such as free-form text descriptions from service technicians, often clarifies or refines the information in structured fields. An effective early warning solution must tap into such unstructured data. Output An EWS must store and manage all relevant data about potential product or component failures. The data must be stored so it is accessible to those who need it. Internal users include analysts looking for hints of potential failure. Another group of internal users is executives. Executives have not always been focused on this type of information, but the broadly publicized product quality problems in recent years and potential penalties associated with the U.S. Government’s TREAD Act have turned the spotlight on the importance of such information. Externally, the U.S. Government is one of the primary extra-enterprise users of information from an EWS. The government requires quarterly reports from automotive suppliers and can request additional information. Suppliers also play an important role in an EWS. By including suppliers, early warning analysts can route concerns to a supplier’s engineers for further analysis. Such collaboration between the enterprise and its suppliers improves the response time on concerns while providing an additional level of analysis. EWS architecture Figure 2-10 outlines the architecture by which an EWS captures and manages structured and unstructured data so analysts can perform their analyses and then provide users the results. Vehicle Data Reports & Surveys Enterprise Databases Early Warning System Grid Management Data Source Management Unstructured Data Management Data Management Workflow Management Analytics Management External Interface Management Government Suppliers Figure 2-10 IBM EWS architecture 32 Structured Data Management Automotive Solutions: Technology that Matters Collaboration Management User Interface Management Analysts Executives Collaboration Management and Grid Management: Like every solution designed to sustain an On Demand Business, an EWS enables collaboration across an enterprise and its value net. The Collaboration Management subsystem provides tools to facilitate personal communication among users of the solution. It also provides tools for coordinating collaboration on concerns by providing electronic work areas for analysts to store reports, graphs, photos, or any other type of file. The subsystem enables a company to host a forum for analysis and to conduct ongoing, asynchronous discussions regarding concerns. Grid Management is a special supplemental subsystem of EWS. Grid Management is associated with processes in the Unstructured Data Management subsystem. Analyzing unstructured data, such as information about a warranty claim, requires sophisticated text analysis algorithms. The calculations are not data intensive, but they are compute intensive. An EWS analyzes each record thoroughly one at a time. There may be millions of records. By distributing individual records and analysis routines across a grid, users of an EWS can drastically reduce the time required to complete their analyses. Adding value to an EWS: IBM Deep Computing Capacity on Demand To support the compute intensive operations of EWS, automotive suppliers can acquire computing capacity as they need it through IBM DCCoD. This offering permits users to access computing capacity dynamically and pay only for what they use. DCCoD helps minimize fixed costs while enabling manufacturers to respond to peak workloads, such as analyzing unstructured input to an EWS. IBM DCCoD is designed to address the particular requirements of the automotive industry by: Providing a highly secure environment for automotive designs and input to an EWS DCCoD provides secure virtual private network (VPN) access over the Internet to supercomputing power hosted in one of the IBM on demand centers. Enabling clients to rapidly and temporarily acquire high performance computing capacity to address predictable or unpredictable peak workloads, such as those occurring in design simulation and during the analysis of EWS data Helping clients implement an optimal combination of in-house fixed capacity/fixed cost and hosted variable capacity/variable cost infrastructure Providing on demand access to a world class infrastructure, including high-performance clusters, advanced systems management, and supercomputers such as the ground-breaking IBM Blue Gene® supercomputer, as shown in Figure 2-11 Chapter 2. IBM technology adding value to automotive solutions 33 Secure Internet access to supercomputing power hosted at IBM enables clients to rapidly and temporarily increase or reduce high performance computing (HPC) to reflect current business demands. = Fixed Capacity / Fixed Cost Client HPC Infrastructure = Variable Capacity / Variable Cost Virtual Private Network þ þ þ þ þ þ þ DCCoD centers > 2,500 Servers > 5,000 CPUs Intel® Xeon ™ AMD Opteron™ IBM POWER™ IBM Blue Gene® Poughkeepsie, NY Montpellier, France IBM HPC Grid Rochester, MN Houston, TX Figure 2-11 IBM Deep Computing Capacity on Demand for compute-intensive EWS operations Adding value to EWS: X-Architecture Another technology enabler of EWS offerings is IBM X-Architecture. Contributors to an EWS database can include departments across an enterprise, numerous governmental agencies, dealerships, channel partners, and customers. The value of data collected depends in part on the security and availability of a contributor’s system. Compromised or obsolete data can reduce the effectiveness of the database. IBM X-Architecture technology is a blueprint for extending the benefits of mainframe technologies to Intel processor-based servers. These benefits are in the areas of availability, scalability, systems management and service and support. X-Architecture combines industry-standard technologies with advances in input/output (I/O), memory, performance and scalability to deliver to users of industry-standard servers: XceL4 Server Accelerator Cache (adds up to 64 MB of hi-speed dedicated cache), Active Memory (memory mirroring), SMP Expansion Ports (pay as you grow XpandOnDemand scalability), Chipkill memory (uses industry-standard dual inline memory modules (DIMMs) to correct multi-bit errors more reliably than ECC memory), Light Path Diagnostics (light next to faulty component lights up to speed resolution), and Predictive Failure Analysis (provides alerts prior to failures) The choice of 32-or 64-bit performance, allowing clients to run 32-bit operating system applications today, with the flexibility to upgrade over time Internal scalability, modular server and storage solutions, and operating system choices provide additional flexibility as needs grow. A flexible “pay as you grow” approach to buying high-end 32-bit and 64-bit xSeries systems 34 Automotive Solutions: Technology that Matters By bringing the best of the mainframe capabilities to the IBM Intel-based server platform, IBM can offer proven, high-performance solutions in a building-block design. X-Architecture and DCCoD both help automotive clients implement critical solutions such as an EWS economically. 2.5 Infrastructure solution The infrastructure solution is a framework for integrating standards-based hardware and middleware with leading-edge technology and automotive-specific best-practices and services. The Infrastructure solution is designed to help automotive companies: Align IT with business goals by integrating infrastructure throughout the enterprise Simplify infrastructure by employing technologies that raise the utilization of IT resources Help companies align IT with the cornerstones of On Demand Business: responsiveness, focus, variability and resilience The Infrastructure solution also provides an integrated, standards-based foundation on which to deploy the other automotive solutions. As illustrated in Figure 2-12, the Infrastructure solution, as well as all the automotive solutions, can continually evolve with the incorporation of evolving standards and advancements from IBM Research, integration of third-party offerings, and the use of IBM services. IBM Services Third-party Offerings IBM Intellectual Property Design Solution Build Solution Sales & Service Solution Infrastructure Solution IBM Automotive Business Solutions IBM Automotive Infrastructure Solution Open, Standard Technologies Figure 2-12 Infrastructure solution as a foundation for other automotive solutions Chapter 2. IBM technology adding value to automotive solutions 35 Table 2-6 identifies the client values delivered by the Infrastructure solution. Table 2-6 Client value of the IBM Automotive Infrastructure solution Offering Potential Value The Infrastructure solution is a portfolio of offerings built on IBM best practices and IBM technologies, products, and services. Offerings are effective individually. Together, they help companies integrate their IT environments to: • Run IT as a business • Employ IT to enhance business responsiveness • Simplify IT infrastructure • Achieve faster and better decision making through improved enterprise IT integration Run IT as a business: The Infrastructure solution provides offerings for: • Value management •IT portfolio management • Enterprise architecture • Transform IT to enable innovation and capture new value Employ IT to enhance business responsiveness: The Infrastructure solution enhances business responsiveness with offerings for: • Application development •Service Oriented Architectures (SOA) •Application integration and enabling • Improve IT responsiveness to business opportunities and internal demands • Anticipate and identify new opportunities to gain first mover advantage. Simplify IT infrastructure: The Infrastructure solution provides offerings for: • Desktop standardization •Network, server, and storage virtualization •Data center optimization • Maximize IT resource performance to boost productivity while reducing cost 2.5.1 Infrastructure customer success story: Major automotive company The customer in this success story is a major automotive manufacturer. To help ensure continued success in the rapidly changing automotive industry, the manufacturer initiated enterprise-wide programs to transform business operations. Challenge To respond more rapidly to market opportunities and competitive threats, the company decided to embark on a visionary IT strategy, a strategy designed to achieve new levels of operational speed, efficiency, flexibility, and integration. The company planned to implement the strategy on a tight time frame simultaneously with current IT projects. Solution IBM worked closely with the company to provide services and technology to unify and simplify infrastructure on an open, standardized platform. IBM and the company are implementing new Web-enabled applications to deliver current information to employees, suppliers, and customers worldwide 24 x 7. Using IBM technology, the company is virtualizing computing resources so it can allocate them when and where needed. Eventually, autonomic capabilities available from IBM will enable self-managing systems to align the company’s IT resources with its business priorities. For example, early in the transformation of its infrastructure, the company determined it needed to update its mainframe storage technologies and disaster recovery processes to better manage storage costs, improve performance and provide the highest levels of data protection, while maintaining 24 x 7 accessibility of current data. Within months, IBM and the company move nearly 100 terabytes of data to IBM TotalStorage Enterprise Storage Server 36 Automotive Solutions: Technology that Matters (ESS) systems newly integrated with the IT environment. The team replaced storage links to increase I/O throughput capacity and response times. They configured the ESS machines with advanced functions to automate system switchover and failover processes. They implemented IBM Peer-to-Peer Remote Copy (PPRC) to synchronize replication of data between sites to help provide service continuity and data integrity. IBM PPRC Migration Manager assists in the automation of critical functions in recovery processes. Benefits With an open, integrated storage platform that raises the industry bar on performance and automation, the company lowered its total cost of ownership, increased availability and utilization rates, and simplified systems management. The company improved average batch response times by over 50%. It also reduced disk array footprint by over 50% and storage volumes between 15% and 20%, while raising total storage capacity by nearly 30%. 2.5.2 Value-adding technology for Infrastructure solutions The automotive manufacturer is extending its ability to operate as an On Demand Business, starting with an updated storage solution employing IBM TotalStorage technology. For the future, the company envisions: An open, standardized infrastructure Virtualized computing resources that can be allocated as needed Autonomic computing capabilities to enable self-managing systems aligned with business priorities IBM technology is helping the company achieve its vision. Framework IBM analysts project that the integration of the infrastructure into a solution framework, such as that provided by the Infrastructure solution, can provide measurable savings throughout an application’s life cycle. Figure 2-13 indicates the breadth and source of those savings and the potential to grow revenue through shorter time-to-market and increased competitiveness. Potential cost-savings and revenue growth achieved by implementing business solutions in the infrastructure solution environment. $ Business Solution Life Cycle without Infrastructure Solution with Infrastructure Solution = Cost saving potential for each solutionapplication due to existing platform, less application development effort and lower operation costs Production Production time Plan Pl an Build Bu ild De plo y Deploy Run Run = Earlier value realization and competitive advantage due to faster “time-to-market” Figure 2-13 Potential savings in an integrated infrastructure environment, as projected by IBM Chapter 2. IBM technology adding value to automotive solutions 37 Note: The highest savings rate results from accelerating the deployment of new applications, as automotive companies realize massive savings by shortening design cycles and accelerating time-to-market. Integration of services, products and technology into integrated infrastructure drives the high rate of savings at the front end of the business solutions cycle. Savings continue throughout the life cycle because of reduced operating costs. Specific IBM technologies and products contribute to these ongoing savings. IBM TotalStorage IBM TotalStorage is a comprehensive family of storage offerings. Figure 2-14 shows part of the family. Storage networking § SAN fabric: Leading vendors— Brocade, McData, Inrange and Cisco § NAS: SAN/NAS convergence with NAS Gateway Midrange tape Midrange Disk (Fibre Array Storage Technology) § Industry momentum behind Linear Tape-Open (LTO) format standard § Drives and libraries attach to xSeries and pSeries servers, UNIX, and Windows § 200 GB per cartridge § Excellent price/performance § Leading management software § Attaches to xSeries and pSeries servers, Windows, UNIX and Linux Enterprise Disk (IBM TotalStorage Enterprise Storage Server) Enterprise tape § High reliability § Virtual tape servers with § Enterprise-class reliability, performance and scalability § Attaches to zSeries, pSeries and xSeries servers, Sun, HP, Windows and others Storage management software § Tivoli® Storage Resource Manager, backup, archive, hierarchical storage management, SAN management § SAN file system § Virtualization Engine disk cache and volume stacking § Attaches to zSeries, pSeries and xSeries servers and Linux § 60 GB per cartridge Figure 2-14 Part of the IBM TotalStorage family The IBM TotalStorage family offers more than just a diversity of storage devices and software. IBM TotalStorage products are specifically designed for virtualization. Storage and data management software from Tivoli enables IBM TotalStorage products to share and protect data across small, medium and large enterprises and across value nets. The family also supports open, standards-based heterogeneous environments, providing open storage management interfaces for storage controllers and management of IBM and non-IBM devices that use the interfaces. By choosing IBM TotalStorage to improve the security, utilization, and efficiency of its storage solutions, the manufacturer advances toward achieving its vision of virtualized resources in a standardized infrastructure. Standardized infrastructure The automotive industry has long benefitted from standards. Standards enable the interchange of parts and accessories, giving customers choices and saving suppliers and manufacturers money. Computing standards also give users choices of applications and 38 Automotive Solutions: Technology that Matters infrastructure, and protect today’s IT investments by being compatible with future standards-based innovation. IBM TotalStorage technology supports open, standards-based heterogeneous environments, as do IBM servers. IBM is demonstrating its commitment to standards and standardized infrastructure in its strategic commitment to Linux. IBM supports open Linux computing across all platforms, from entry level servers, to blades, to midrange servers, to the mainframe. IBM continues to advance its support of Linux. For example, in collaboration with Linux Business Partners Novell and Red Hat, IBM recently introduced the IBM Eserver Application Advantage for Linux. The no-charge offering is also known as Chiphopper. For more information, see “Standards-based computing” on page 27. Virtualized resources The company plans to increase its virtualization of resources. Virtualization of resources can be a critical first step in simplifying IT infrastructure. Today’s virtualization technology reflects the advent of other new technologies, such as grid computing, Linux, optimization software and consolidated systems management. Without resource virtualization, IT managers must present users with multiple views of infrastructure as dictated by the implementation, geographic location, and physical packaging of resources. With virtualization, those same resources can be presented to users as a single, logical view. Benefits of virtualization Figure 2-15 illustrates the concept and potential benefits of virtualization. Figure 2-15 Concept and benefits of virtualization Chapter 2. IBM technology adding value to automotive solutions 39 Virtualization delivers the benefits of simplified infrastructure and increased efficiency by helping users: Manage multiple, unlike systems dynamically Deploy and optimize resources in real time Take a holistic, open-standards-based approach to managing infrastructure Shield users and administrators of infrastructure from complexity Support increased business flexibility Improve service levels Improve resource utilization Reduce administrative costs IBM Virtualization Engine is a portfolio of virtualization offerings. The Virtualization Engine is unique in the industry. It provides one-stop-shopping for technologies that can help virtualize heterogeneous computing environments. As stated by Tony Iams of DH Brown, in the paper IBM Unveils Broad Virtualization Strategy, from 15 June 2004, “D.H. Brown Associates, Inc. is impressed with the Virtualization Engine’s completeness as well as the strength of its core technologies (such as POWER5 micro partitions). The Virtualization Engine design clearly benefits from IBM’s long experience in critical virtualization areas, i.e. partitioning and resource management. Moreover, IBM appears to be serious about driving its extensive virtualization expertise from the mainframe across all of its platforms, and targeting the ability to manage workloads on an end-to-end basis.” Virtualization by design Virtualization capacities are designed deep into IBM technology. For example, POWER5 processors, the latest implementation of Power Architecture and the technology featured in many current IBM Eserver product lines, are designed to virtualize computing resources. “The virtualization and partitioning capabilities are the key part of the new chip, beyond the simple bump in processing power... The reality is that all that plays a larger role [among users] today, rather than just improving processor performance,” according to Gordon Haff, of Illuminata, as quoted in eWeek, in the article “IBM Unveils POWER5 UNIX Servers” from 13 July 2004. POWER5 processors are designed to virtualize processor, I/O, and networking resources. Supporting innovations such as micro partioning, POWER5 systems can create virtual servers as small as one-tenth of a processor and in increments as small as one hundredth of a processor. Dynamic logical partitioning helps assign system resources (processors, memory and I/O) for rapid, nondisruptive response to changing workload requirements, while a Partition Load Manager helps balance requests for processor and memory. POWER5’s granular virtualization of resources can help companies consolidate servers. POWER5 technology-based systems can be finely tuned to support multiple independent workloads. And POWER5 supports options to virtualize I/O. I/O virtualization allows the sharing of communications adapters and Fibre Channel-attached disks to help drive down complexity and systems and administrative expenses. 40 Automotive Solutions: Technology that Matters Figure 2-16 outlines the virtualization support provided by the IBM Eserver i5 and pSeries POWER5 design. Micro-partitioning Dynamically resizable 2 CPUs 6 CPUs Linux AIX 5L V5.2 AIX 5L V5.3 6 CPUs Virtual I/O paths Hypervisor PLM partitions Manager Server LPAR 1 AIX 5L V5.2 LPAR 2 AIX 5L V5.3 PLM agent PLM agent Hypervisor Unmanaged partitions LPAR 3 Linux AIX 5L V5.3 AIX 5L V 5.3 AIX 5L V5.3 Ethernet sharing Linux Storage sharing AIX 5L V5.3 Micro-partitioning Linux Virtual I/O server partition 4 CPUs AIX 5L V5.3 1 CPU – Share processors across multiple partitions – Minimum partition one-tenth processor – AIX 5L V5.3 or Linux* Virtual I/O server – Shared Ethernet – Shared SCSI and Fibre Channel-attached disk subsystems – Supports AIX 5L V5.3 and Linux* partitions Partition Load Manager – Both AIX 5L V5.2 and AIX 5L V5.3 supported – Balances processor and memory request * SLES 9 or RHEL AS 3 Figure 2-16 POWER5 supporting Eserver p5 and pSeries advanced virtualization by design Autonomic computing Recall that to help sustain 24x7 global operations, the company in this success story envisions deploying self-managing systems. We introduced autonomic computing technology in “Autonomic computing” on page 41. Autonomic computing technology enables systems to manage and heal themselves. Such systems deliver the availability, security, and business resilience that 24x7 global operation requires. Autonomic computing technology is built into IBM products today. Platform-specific examples of autonomic computing features that are available in IBM products today include: Self-configuration: zSeries Healthchecker, Management System Infrastructure for setup Self-healing: iSeries™ Memory, CPU, cache and PCI Bus deallocation Self-optimization: pSeries Workload Manager, QoS Enablement Self-protection: xSeries Hardware Encryption Chapter 2. IBM technology adding value to automotive solutions 41 2.6 Solution enablers IBM client examples illustrate the value that IBM automotive solutions can derive from IBM products and technologies. Figure 2-17 illustrates the linkage between the commitment of IBM to “technology innovation that matters” and the client values of responsiveness, focus, variability and resilience. IBM Technologies that Matter to Automotive On Demand Business Focused Variable Linux Virtualization Build Deep computing on demand IBM ^ IBM TotalStorage Sales and Services Responsive Resilient Power Architecture Grid computing Design Autonomic computing X-Architecture Infrastructure Technology Innovation that Matters Figure 2-17 Client value flowing from IBM’s commitment to technology innovation that matters The products and technologies introduced in this chapter are described in more detail in Chapter 3, “Technology enablers for automotive solutions” on page 43. 42 Automotive Solutions: Technology that Matters 3 Chapter 3. Technology enablers for automotive solutions This chapter provides details about the IBM technologies and products introduced earlier. The IBM technologies that are described are autonomic computing, deep computing, Enterprise X-Architecture, grid computing, Linux support, IBM Power Architecture and IBM Virtualization Engine. This chapter also discusses the IBM Eserver product line, IntelliStation workstations and IBM TotalStorage. © Copyright IBM Corp. 2005. All rights reserved. 43 3.1 Technology innovation that matters “Over the past several years,” says Samuel J. Palmisano, IBM chairman and chief executive officer in a 07 December 2004 press release, “we have aggressively repositioned IBM to be the world’s leading provider of innovation-enabled solutions for businesses and institutions of all sizes, in all industries. This requires single-minded focus on the business client, and significant ongoing investments in R&D and the creation of intellectual capital.” To quote Irving Wladawsky-Berger, vice president, IBM technical strategy and innovation, “We really take innovation seriously. It’s one of our three basic values and it’s critical in making IBM a great company.” Investing about USD $5 billion annually in research and development, IBM continues to bring new technologies to market. In 2004, IBM received more U.S. patents than any other company for the twelfth consecutive year, and 70% more than the next highest patent holder. IBM is still the only company to receive more than 2000 patents in one year. For more information, see the article “IBM Leads the world in new technology patents”, by Robert Longley, at the following Web site: http://usgovinfo.about.com/cs/businessfinance/a/patents2003.htm A strategic driver of IBM research and development is the intent to promote standards-based computing, a cornerstone of On Demand Business. In January 2005, IBM pledged free use of 500 of its patents to the open source community. IBM products and technologies reflect the IBM commitment to innovation. Together they are vehicles by which IBM delivers to the marketplace “technology innovation that matters.” Figure 3-1 identifies the core products and technologies of IBM. Core on demand Technologies zArchitecture Core Products Power Architecture IBM Eserver Virtualization Engine Mainframe Servers IBM TotalStorage Midrange Servers Disk Storage Storage Networking Grid Computing Blade Servers Tape and Optical Systems Core Technologies Enterprise X-Architecture Unix Servers Storage Software Intel processorbased Servers Deep Computing AMD processorbased Servers Clusters Autonomic Computing Operating Systems Processors Figure 3-1 IBM technologies and products that deliver innovation that matters 44 Automotive Solutions: Technology that Matters Linux open standards 3.2 IBM technologies The key technologies that IBM is adapting to the requirements of the automotive industry include: Autonomic computing Deep computing Enterprise X-Architecture Grid computing Power Architecture Virtualization Engine 3.2.1 Autonomic computing IBM is delivering enablers of autonomic computing solutions across its families of servers and storage. Figure 3-2 identifies the autonomic computing technology that is available today in the IBM Eserver product line. zSeries: Healthchecker, Msys (Management System Infrastructure) for setup iSeries: Integrated xSeries server, e-business solution tools pSeries: Dynamic Processor Deallocation, Parallel System Support Programs (PSSP) Cluster SW xSeries: Rack Manager, Remote Deployment Manager zSeries: CPU Sparing, geographically dispersed parallel sysplex (GDPS) iSeries: Memory and CPU and cache and PCI Bus deallocation, redundancies pSeries: First Failure Data Capture, Service Processor Automated Actions xSeries: ChipKill, Predictive Failure Analysis zSeries: Intelligent Resource Director, Workload manager iSeries: Dynamic logical partitioning (LPAR), Expert Cache pSeries: Workload Manager, QoS Enablement xSeries: Application Workload Manager, Capacity Manager zSeries: Sysplex Wide Security Associations, PCI cryptographic accelerator iSeries: SSL exploitation integrated in os/400 system services, virus removal pSeries: Self-protecting kernel, kerberos authenticated “r” commands, xSeries: Hardware encryption Figure 3-2 Autonomic computing technology in the IBM Eserver product lines For more information about autonomic computing technology, see: http://www.ibm.com/autonomic Chapter 3. Technology enablers for automotive solutions 45 3.2.2 Deep computing IBM and our Business Partners implement deep computing solutions on an infrastructure of IBM hardware, software, tools and services. Figure 3-3 shows a sampling of IBM Deep Computing offerings. IBM Deep Computing Portfolio Deep Computing embraces the breadth of IBM hardware, software, services, emerging and strategic technologies, Research initiatives, open standards, industry/customer alliances, and industry expertise to solve scientific, engineering, and business problems. § System Hardware 4 4 4 4 4 Servers, blades, clusters and workstations Supercomputers Visualization/rendering High performance interconnects Storage systems, storage virtualization § System Software Linux, UNIX, Windows System and storage management 4 DB2, WebSphere, Tivoli, Rational 4 Grid and on demand middleware 4 4 § Special-purpose Systems 4 4 Blue Gene/L Gov’t and research partnerships § Applications and Tools 4ISV and in-house software schedulers, libraries, tools 4Open source and public domain codes 4ACTC tools 4Compilers, § Services 4IGS services practices and 4Hosting and utility services 4IBM Global Financing § Solutions consulting 4Deep Computing Capacity on 4Supercomputing Solutions 4Visualization framework 4Infrastructure solutions (grid) 4Industry-specific solutions Demand Figure 3-3 Sample of IBM and Business Partner deep computing offerings IBM Blue Gene supercomputer Today one product represents the pinnacle of the computing industry’s achievements in deep computing: the IBM Blue Gene supercomputer. As of November 2004, Blue Gene ranks as the number one supercomputer on the TOP500 list, which tracks the performance of supercomputers worldwide. A 64-rack version with over 130000 IBM PowerPC® processors is planned to be completely installed in 2005 at the Department of Energy’s National Nuclear Security Administration’s Lawrence Livermore National Laboratory (LLNL). Blue Gene is not just a supercomputer that delivers ultra scalable performance. It is also extremely efficient. When compared with the previous TOP500 leader, the Earth Simulator, the 64-rack Blue Gene complex will offer over 100 times the floor space density, 25 times more performance per kilowatt of power, and nearly 40 times more memory per square foot. Blue Gene’s innovative design uses a very large number of compute nodes, each of which has a relatively modest clock rate, minimizing power consumption and cost. Figure 3-4 illustrates the principle of Blue Gene’s design. 46 Automotive Solutions: Technology that Matters IBM Blue Gene – Supercomputing Game Changer Available on demand! þ World’s fastest supercomputer! þ Ultra scalable performance þ Ultra floor space density System 64 Racks, 64x32x32 þ Ultra performance per KW of power þ Innovative architecture and system design Rack 32 Node Cards, 8x8x16 þ Familiar programmer/user/administrator environments Node Card (32 chips 4x4x2) 16 compute, 0-2 IO cards 2.8/5.6 TF/s 512 GB Compute Card 2 chips, 1x2x1 Chip 2 processors 2.8/5.6 GF/s 4 MB 180/360 TF/s 32 TB 90/180 GF/s 16 GB 5.6/11.2 GF/s 1.0 GB Current Design: þ Up to 65,536 dual-CPU compute nodes þ Up to 360 Teraflops target peak performance Figure 3-4 Blue Gene design Blue Gene on demand IBM is making Blue Gene accessible to a wide range of users. With the opening of the IBM Deep Computing Capacity on Demand (DCCoD) center in Rochester, Minnesota, clients can access the Blue Gene system through a highly secure and dedicated virtual private network (VPN) over the Internet and pay only for the amount of capacity reserved. This offering is especially useful for clients and IBM partners who want to test drive Blue Gene before a purchase, or who have an occasional need for ultrascalable computing capability. Note: For more information about DCCoD, see “Adding value to an EWS: IBM Deep Computing Capacity on Demand” on page 33. Clients will have the ability to lease or purchase Blue Gene with financing from IBM Global Financing (IGF), including reduced Blue Gene configurations that IBM intends to offer. IBM plans to increase the accessibility of Blue Gene today and to incorporate Blue Gene technology in future generations of products intended for the automotive industry. Additional information For more information about deep computing, see: http://www.ibm.com/servers/deepcomputing Chapter 3. Technology enablers for automotive solutions 47 3.2.3 Enterprise X-Architecture IBM X-Architecture technology extends the benefits of mainframe technologies to Intel-processor-based systems. These benefits are in the areas of availability, scalability, systems management, service and support. X-Architecture combines industry-standard technologies with advances in I/O, memory, performance and scalability to deliver the best of the mainframe capabilities in a building-block design. For more information about Enterprise X-Architecture, see: http://www.ibm.com/servers/eserver/xseries/xarchitecture/enterprise/index.html 3.2.4 Grid computing Grid computing and resource virtualization are closely related concepts. Grid computing requires that free resources be assigned to tasks regardless of their physical proximity to the source of the task. Virtualization of resources, including local resources, transforms them into a common pool of resources, a portion of which can be assigned, as it becomes available, to a specific problem. Resources can include, but are not limited to: Computing or processing power: Probably the most-commonly used resource on any grid is the processing power of the computers in the grid. This power can be used in various ways, depending on the needs of the applications and organizations using the grid. Storage: Most computers on a grid are likely to contribute some storage space to the grid, even if this is mostly temporary files. On an information grid, entire databases can be distributed across multiple machines. Managing the storage of the grid is often handled by networked file systems. If necessary, files can span several computers, while appearing to the user as one large, storage resource. Communications: Within the grid, communications between participating computers is essential. Applications that handle large amounts of data may need more bandwidth among computers. Communications from the grid to other networks and the Internet can be important, too. Software: The software installed on any of the computers participating in the grid can be a resource for the grid. Part of managing a grid includes knowing what software is available to the grid. When a task requires specific software that may only be found on certain computers, the grid can direct that task to those computers. Offerings for automotive IBM grid offerings for automotive include: Design collaboration Engineering design Grid Innovation Workshop Additional information For additional information about grid computing, see: http://www.ibm.com/grid 48 Automotive Solutions: Technology that Matters 3.2.5 Linux support “Standardized infrastructure” on page 38 describes the broad support that IBM has for Linux. That support includes global Linux Technology Centers, contribution of financial support and intellectual property to development of Linux and system packaging. IBM also supports Linux at the chip level. Linux and Power Architecture enhance the value of one another. Power Architecture fortifies Linux applications with enterprise-class performance, reliability and availability. Businesses attracted to Linux for its openness and low cost are attracted to POWER technology-based IBM Eserver product lines as platforms for enterprise-ready Linux environments. As acceptance of POWER as a Linux platform grows, IBM continues to invest in new implementations that can provide Linux with yet more value. Linux on POWER is a classic example of synergy between technology innovations that matter. 3.2.6 Power Architecture Power Architecture refers to the design and technology of the IBM POWER family of microprocessors. POWER technology-based processors drive intelligent devices of all kinds: communication gear, video game stations, MP3 players, and computers. IBM Eserver product lines feature the latest IBM implementation of Power Architecture, POWER5 processors. Proven architecture “IBM has many years of developing its POWER technology for systems that range from entry-level, volume servers to high-end symmetric multiprocessing (SMP) servers. It has more experience than any vendor in creating features that satisfy the business needs and flexibility requirements of end users,” says William Claybrook of the Harvard Research Group in the paper OpenPower: IBM’s Strategy for Best of Breed 64-bit Linux, from September 2004. POWER is a collaborative technology, meaning that business partners and other vendors can participate with IBM in designing and testing POWER processors. Such collaboration has accelerated POWER innovations and marketplace acceptance, resulting in more solutions available on AIX and Linux for clients to choose from. Power.org, a standards group to promote Power Architecture as the preferred open standard hardware development platform for electronic systems, opens a whole new dimension of innovative POWER technology-based solution options. For more information, see the article About: Power.org An interview with Bill Dykas and Mark Ireland, on the Web at: http://www-106.ibm.com/developerworks/library/pa-powerint/ Differentiated by design The latest implementation of Power Architecture, POWER5 technology, delivers differentiated performance, virtualization, alignment with On Demand Business and investment protection by design. Performance “POWER price/performance” on page 24 describes record setting price/performance provided by POWER5. Virtualization “Virtualization by design” on page 40 describes virtualization capacities provided by POWER5. Chapter 3. Technology enablers for automotive solutions 49 On demand “On demand by design” on page 26 illustrates the alignment of On Demand Business and the technology of POWER5. Investment protection POWER will evolve by design, as documented in the published POWER roadmap. Figure 3-5 outlines the ongoing development of POWER. 2001 2002-4 2004 Planned* Planned* POWER4 POWER4+ POWER5 POWER5+ POWER6 90 nm 65 nm 180 nm 1+ GHz Core 130 nm 130 nm 1.5+ GHz Core 1+ GHz Core > GHz Core 1.5+ GHz Core Shared L2 Distributed Switch • Chip multiprocessing - Distributed switch - Shared L2 • Dynamic LPARs (16) • Reduced size • Lower power • Larger L2 • More LPARs (32) >> GHz >> GHz Core Core Shared L2 Shared L2 Shared L2 Distributed Switch > GHz Core Distributed Switch Ultra-high frequency cores L2 caches Advanced System Features Distributed Switch • Simultaneous multi-threading • Micro-partitioning • Dynamic firmware updates • Enhanced scalability • High throughput performance • Enhanced cache/memory subsystem * All statements regarding IBM future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. Autonomic Computing Enhancements Figure 3-5 IBM POWER technology roadmap Richard Partridge of DH Brown stated in the Computerworld article, “IBM to open Power chip architecture to boost integration efforts”, from 31 March 2004, “The move to broaden use of the Power Architecture in a wider range of systems may give companies confidence that indeed, ‘this is a long-term investment, and I will continue to depend upon Power. This is not a doomed architecture.’” Additional information For additional information about Power Architecture, see: http://www.ibm.com/power 50 Automotive Solutions: Technology that Matters 3.2.7 Virtualization solutions Virtualization Engine provides technologies for virtualizing server and storage resources. Figure 3-6 identifies the virtualization technologies that are available in the IBM Eserver product lines. IBM Virtualization Engine – for Systems Consolidates multiple, similar types of servers, even running different OSs, on larger, partitioned servers pSeries zSeries Dynamic LPAR, Virtual I/O, Intelligent Resource Director (IRD), zSeries Application Assist Processor (zAAP), Parallel Sysplex Clustering, Hipersockets, VLANs Clustering, NIM, Micropartitioning, Dynamic LPAR, Virtual Ethernet, Virtual I/O iSeries xSeries & BladeCenter Integrated shared infrastructure for Blades, IBM Director, VMWare, clustering Clustering, Dynamic LPAR, Virtual Ethernet, Virtual I/O, IBM Director Multiplatform Figure 3-6 Components of IBM Virtualization Engine for Systems IBM Virtualization Engine for Servers The key components of Virtualization Engine for Servers include: Enterprise Workload Manager, to automate resource management based on business goals Director Multiplatform, to converge IBM basic management of systems Tivoli Provisioning Manager with IBM Eserver workflows, to dynamically deploy and optimize IT resources in real time IBM Grid Toolbox, to build virtual resources into an open, standards-based grid Virtualization Engine console, a “dashboard” for virtualized systems IBM Virtualization Engine Suite for Storage The key components of Virtualization Engine for Storage include: SAN File System, San Volume Controller, IBM TotalStorage Productivity Center (also part of IBM TotalStorage Open Software Family, which manages both IBM and non-IBM storage) Disk virtualization capabilities across EMC, HP, Hitachi and IBM storage Storage infrastructure management that centralizes the management of SAN devices, disk, replication and capacity planning across storage infrastructure Chapter 3. Technology enablers for automotive solutions 51 Additional information For additional information about IBM Virtualization Engine, see: http://www.ibm.com/servers/eserver/about/virtualization 3.2.8 Server, workstation and storage families To serve businesses of various sizes and requirements, IBM offers several IBM Eserver, Intellistation, and TotalStorage products. Figure 3-7 indicates the breadth of the IBM system and storage product lines. IBM Eserver zSeries server • Mainframe • IBM z/OS, Linux IBM Eserver BladeCenter • Scale-out • Windows, Linux IBM Eserver iSeries server IBM IntelliStation • Integrated • IBM OS/400®, Linux • POWER series: AIX OS on Power • Pro series: Windows on Intel IBM Eserver pSeries server IBM TotalStorage • IBM AIX®, Linux • High performance • IBM TotalStorage Virtualization Family • Enterprise, Midrange Tape and Disk • Storage Software and Networking IBM Eserver xSeries server • Uni- to 16-way Intel -processor based • Microsoft Windows, Linux Figure 3-7 IBM Eserver and IBM TotalStorage product lines IBM eServer™ zSeries server The zSeries product line offers businesses a “mainframe” that incorporates open standards and the latest technologies. IBM mainframes have a 40-year history of world class hardware innovation, software innovation and core competencies such as reliability and availability. Mainframe technologies continue to evolve to adapt the mainframe legacy to requirements of standards-based computing for On Demand Business. Characteristics of the zSeries product line are: Highly optimized operating environment to achieve system utilization levels of 80% and often higher, helping to increase return on investment (ROI) on IT, helping to lower total cost of ownership (TCO), and increasing business productivity Highest levels of security certification The zSeries server has earned Common Criteria EAL5 certification for the security of logical partition (LPARs) for the z800, z900 and z990. Additionally, zSeries encryption has earned Federal Information Processing Standard (FIPS) 140-1 Level 4 certification required by government agencies. 52 Automotive Solutions: Technology that Matters Ability to scale up and out concurrently: Scale up to handle massive transaction and data serving requirements; scale out to provide virtual servers to support infrastructure consolidation and simplification Linux support Support for the coexistence of 64-bit and 32-bit processing, with full upward compatibility of programs and data For more information about the zSeries server, see: http://www.ibm.com/zseries IBM eServer i5 and iSeries server The “i” in iSeries is for “integrated”, as in integrated, hardware, software, and database. The iSeries server is intended for businesses who want performance, high reliability and availability, but low TCO, for example: The iSeries demonstrates leadership scalability for the midrange with a key NotesBench benchmark in May 2004. Featuring sub-second response time, a 2-way Eserver i5 520 supported 24000 users running the robust R6Mail benchmark supporting Lotus Notes® clients. According to public sources that track occurrences of viruses, there are fewer identified and documented vulnerabilities for IBM i5/OS™ than for other popular operating systems. For example, go to the following Web sites or related sites: http://www.sarc.com http://www.viruslist.com http://www.mcafee.com When you reach these sites, search for AS/400®, Eserver i5 or iSeries and OS/400® or i5/OS viruses. Compare the results to a virus search for other operating systems. The iSeries server has more than a decade of documented achievement in helping to lower TCO: – – – – – Lowest TCO for Distributed Server Environments from IDC in 1993 Lowest TCO for Lotus Domino® Servers from IDC in 1999 Lowest TCO for Distributed Server Environments from IDC in 2000 Lowest Server Cost of Ownership in ERM Customer Sites from IDC in 2001 ROI of Windows® and Linux Server Consolidation on iSeries from IDC in 2003 Other differentiating characteristics of the iSeries server include: The iSeries is designed to offer a computing environment that supports five operating systems (i5/OS, Linux on POWER, Linux on Intel, AIX 5L and Microsoft® Windows) simultaneously on a single server. Eserver i5 integrates solutions from multiple application environments (WebSphere, Java™ and Domino) in a single system. With advanced virtualization features and the ability to support up to 10 dynamic LPARs per processor, POWER5 technology-based iSeries can consolidate workloads on a single, resilient server to help businesses simply their IT infrastructure. Clients continue to choose iSeries: – Over 400000 iSeries and AS/400 servers are in use in over 100 countries. – Over 2500 new clients installed the iSeries server in 2003. Chapter 3. Technology enablers for automotive solutions 53 Value-added resellers continue to choose iSeries: For the sixth consecutive year, the iSeries server has swept all VARBusiness Midrange Server categories to earn the overall VARBusiness 18th Annual Report Card Award. For more information, see the VARBusiness Web site at: http://www.varbusiness.com For more information about the iSeries server, see: http://www.ibm.com/iseries IBM eServer p5 and pSeries server The “p” stands for “performance”. For example, Eserver p5 model 595 systems achieved more than three times the performance of the closest competitor, according to disclosed TPC-C results (http://www.tpc.org). Other differentiating characteristics of the pSeries include: “The IBM Eserver p5 (pSeries) systems architecture lays the foundation for a best-in-class virtualized computing infrastructure,” claims Brad Day of Forrester Research, in the paper IBM Eserver p5 Answers Selection Criteria of the Mission-Critical Enterprise, from 01 October 2004. The pSeries server maintains the legacy of mainframe security. Every pSeries system includes IBM mainframe-inspired self-healing capabilities that contribute to system ease-of-use and reliability, availability, and serviceability. pSeries servers use leadership POWER 64-bit technology, now in its fifth generation with future enhancements planned for future generations. AIX, the award-winning, standards-based UNIX operating system for pSeries, has enough capability to manage enterprise-class servers and the flexibility to work well with Linux, too. AIX 5L, the newest version of AIX, supports open and emerging standards such as Linux and Java 2 Version 1.3. It supports 64-bit POWER processors while retaining compatibility with 32-bit applications. AIX 5L provides security for an open environment, with C2 and B1 secure systems, native Kerberos V5 network authentication and more on top of IPSec security protocols for VPN and a Secure Sockets Layer (SSL) for Web serving. The pSeries supports binary compatibility of software applications across multiple generations of hardware through the continued evolution of the AIX 5L operating system. The pSeries is developing along published Power Architecture, AIX 5L and Linux on POWER roadmaps. For more information about the pSeries server, see: http://www.ibm.com/pseries IBM eServer OpenPower servers IBM Eserver OpenPower servers combine IBM’s support of Linux with IBM Power Architecture in an enterprise-class server tuned to Linux. 54 Automotive Solutions: Technology that Matters “The OpenPower 720 is the most flexible and affordable 64-bit platform designed for Linux,” says Dave Reine of the Clipper Group in the paper The Odd Couple Gets Engaged - IBM Walks the Walk with Linux for SMBs from 29 October 2004. OpenPower servers take advantage of the reliability, availability and serviceability (RAS) capabilities built into other IBM POWER5 technology-based servers, bringing enterprise-class computing to Linux systems. By bringing optional enterprise-class features, such as Advanced POWER Virtualization to the entry-level server space, OpenPower servers can help improve system utilization, reduce downtime and lower systems management costs. The systems management capabilities of the OpenPower server and the POWER5 architecture can help significantly reduce systems management costs and IT overhead, thereby helping to reduce overall TCO. Featuring POWER5 architecture, improved memory bandwidth and I/O capabilities, the OpenPower platform can support a wide range of workloads and provide enterprise-class performance at a breakthrough price. For more information about OpenPower, see: http://www.ibm.com/servers/eserver/openpower IBM eServer xSeries server The Eserver xSeries product line of servers is based on Intel architecture. xSeries servers are available in up to 16-way configurations. In the xSeries family, IBM technology enhances industry-standard processors to provide: Choice of 32- or 64-bit performance, allowing clients to run 32-bit operating system applications today, with the flexibility to upgrade over time Higher levels of memory expendability and greater choice of I/O Intelligent system and workload management tools Memory technologies, such as Chipkill, redundant bit steering, memory mirroring and hot-plug memory, that continue to advance Intel-based servers toward continuous operation For more information about the xSeries server, see: http://www.ibm.com/servers/eserver/xseries Chapter 3. Technology enablers for automotive solutions 55 IBM eServer BladeCenter IBM Eserver BladeCenter offers 2-way and 4-way rack-optimized configurations of blades featuring high-performance Intel Xeon Processors and IBM POWER processors. BladeCenter is a managed infrastructure that helps maximize resource productivity and minimize IT and network administration costs. BladeCenter provides the following capabilities: Efficiently uses data center floor space with up to 84 2-way blades or up to 42 4-way blades in a 42U rack Collapses and consolidates, simplifying the scale out infrastructure Integrates enterprise-class servers, networks, switching, storage and applications Supports IBM Director, an integrated suite of tools for single point-of-management with a consistent look-and-feel IBM Director can manage non-IBM hardware, streamlining management of heterogeneous hardware environments. Incorporates autonomic computing innovations such as smart systems management to support intelligent systems that can deliver near-zero downtime For more information about BladeCenter, see: http://www.ibm.com/servers/eserver/bladecenter IBM eServer Cluster 1350 IBM Eserver Cluster 1350, the IBM leading-edge Linux cluster solution, combines the best of IBM, open standards, and third-party technology. Cluster 1350 is available with a broad range of server, storage and interconnection choices. IBM has introduced Cluster 1350 support for the enhanced IBM Eserver 326 based on AMD processor technology and for BladeCenter JS20 PowerPC processor-based servers. In addition, support for xSeries 336 and 346 and BladeCenter HS20 servers has been extended to include models with Intel Xeon processors running at speeds up to 3.60 GHz. These new and expanded server options provide increased performance for processing, storage and management nodes. The expanded set of storage and cluster interconnection offerings allows clients outstanding flexibility to configure Cluster 1350 systems to meet their specific requirements. IBM IntelliStation IBM provides a wide range of workstations products. The IntelliStation Pro Series provides advanced workstations designed for peak performance and productivity for technical users running Windows or Linux. Pro Series workstations feature leading-edge 32- and 64-bit Intel and AMD processors in single or dual configurations. The IntelliStation POWER Series provides POWER technology-based workstations for compute-intensive technical simulations. For designers of large, complex 3D models, from aircraft to autos to locomotives, the 64-bit UNIX-based POWER systems feature 1- to 2-way SMP, exceptional floating-point performance, powerful graphics accelerators and enterprise-level reliability and availability. All IntelliStations offer high performance and share the proven experience of IBM in technical computing. The IntelliStation offerings have been developed and optimized with Product Lifecycle Management (PLM) applications in mind, including IBM CATIA offerings. At the time of publication, the IBM POWER workstation has the best UNIX CATIA performance as depicted by the Tagitt benchmark. It is certified to run the CATIA/ENVOIA 64-bit application 56 Automotive Solutions: Technology that Matters suite, which enables engineers to create and work with very large data models. Figure 3-8 highlights the benefits of IntelliStation. Figure 3-8 Client value provided by Intellistations For more information about IntelliStation, see: http://www.ibm.com/intellistation 3.2.9 IBM TotalStorage IBM offers a comprehensive range of storage products, including physical storage, networking products and storage management software. Figure 3-9 shows the breadth of the IBM TotalStorage family. Chapter 3. Technology enablers for automotive solutions 57 Storage networking § SAN fabric: Leading vendors— Brocade, McData, Inrange and Cisco § NAS: SAN/NAS convergence with NAS Gateway Midrange tape Midrange Disk (Fibre Array Storage Technology) § Industry momentum behind Linear Tape-Open (LTO) format standard § Drives and libraries attach to xSeries and pSeries servers, UNIX, and Windows § 200 GB per cartridge § Excellent price/performance § Leading management software § Attaches to xSeries and pSeries servers, Windows, UNIX and Linux Enterprise Disk (IBM TotalStorage Enterprise Storage Server) Enterprise tape § High reliability § Virtual tape servers with § Enterprise-class reliability, performance and scalability § Attaches to zSeries, pSeries and xSeries servers, Sun, HP, Windows and others Storage management software § Tivoli® Storage Resource Manager, backup, archive, hierarchical storage management, SAN management § SAN file system § Virtualization Engine disk cache and volume stacking § Attaches to zSeries, pSeries and xSeries servers and Linux § 60 GB per cartridge Figure 3-9 IBM TotalStorage family Regardless of the size of a business or its current infrastructure, IBM TotalStorage offerings can help the business address storage requirements today and into the future. Storage solutions range from stand-alone archival tape drives to devices designed for unpredictable storage requirements. IBM TotalStorage solutions feature: POWER5 processors and enhanced controller software to improve storage price/performance Linux support IBM TotalStorage solutions are tested and enabled to support Linux deployments. The IBM TotalStorage SAN Volume Controller, which supports most major vendors, including IBM, EMC, HP and Hitachi The TotalStorage Productivity Center with Advanced Provisioning The Productivity Center is an integrated storage provisioning solution designed to simplify and automate complex provisioning in the enterprise environment. It is designed to move storage provisioning from just in case to automated, on demand provisioning. Virtualization capabilities that permit the pooling of storage resources to help improve utilization, simplify provisioning, eliminate backup windows and isolate applications from storage infrastructure changes Storage management software that performs predictive analysis to help prevent storage outages A range of information management capabilities from simple archive management to archive and protect key information, and hierarchical storage management (HSM) to manage and align data with value. Shared technology across IBM Eserver and IBM TotalStorage to enable greater integration of information and processes For more information about IBM TotalStorage, see: http://www.ibm.com/totalstorage 58 Automotive Solutions: Technology that Matters Related publications The publications listed in this section are considered particularly suitable for a more detailed discussion of the topics covered in this Redpaper. IBM Redbooks and Redpapers For information about ordering these publications, see “How to get IBM Redbooks” on page 61. Note that some of the documents referenced here may be available in softcopy only. A First Look at Solution Installation for Autonomic Computing, SG24-7099 Advanced POWER Virtualization on IBM Eserver p5 Servers: Introduction and Basic Configuration, SG24-7940 Grid Services Programming and Application Enablement, SG24-6100 Linux Handbook A Guide to IBM Linux Solutions and Resources, SG24-7000 On demand Operating Environment: Creating Business Flexibility, SG24-6633 On demand Operating Environment: Managing the Infrastructure, SG24-6634 Understanding the IBM TotalStorage Open Software Family, SG24-7098 Virtualization and the On Demand Business, REDP-9115 Virtualization in a SAN, REDP-3633 Other publications These publications are also relevant as further information sources. Contact your sales representative for a copy of the documents you need. ABAQUS applications powered by IBM hardware can help manufacturers speed time-to-market, PLS00880-USEN-00 DAS enhances performance, decreases processing times with powerful new Eserver i5 technology, ISC00897-USEN-00 Deep Computing Capacity on Demand: Automotive Industry, GM13-0467 Fluent’s computational fluid design software running on IBM hardware can help manufacturers gain a competitive edge, GIS0833-USEN-00 IBM Automotive Engineering Innovation Framework, GIB00832-USEN-00 IBM Eserver pSeries and Automotive Common Environment Solution: Building A Competitive Automotive Business with An Integrated On Demand Infrastructure Platform, GM13-0476 IBM Systems and Technology Group in the Automotive Industry, GIP00210-USEN-00 LSTC advanced applications have the power to perform on IBM hardware, PLS00882-USEN-00 MSC Software applications deliver high performance on powerful IBM hardware, PLS00881-USEN-00 Transforming your Automotive Business in an On Demand World, GIB00437-USEN-00 © Copyright IBM Corp. 2005. All rights reserved. 59 Online resources Automotive Solutions, IBM http://www.ibm.com/industries/automotive Automotive Storage white papers on Business Continuity and Infrastructure Simplification http://www.storageinstitute.org/automotive Autonomic computing http://www.ibm.com/autonomic Benchmarks http://www.ibm.com/eserver/benchmarks BladeCenter http://www.ibm.com/servers/eserver/bladecenter Deep computing http://www.ibm.com/servers/deepcomputing Deep Computing Capacity on Demand http://www.ibm.com/servers/deepcomputing/cod.html Deep Computing Visualization http://www.ibm.com/servers/deepcomputing/visualization/ Grid computing http://www.ibm.com/grid IntelliStation http://www.ibm.com/intellistation iSeries http://www.ibm.com/iseries Linux http://www.ibm.com/linux On Demand Operating Environment (ODOE) http://www-128.ibm.com/developerworks/ibm/library/i-odoebp1/ OpenPower servers http://www.ibm.com/servers/eserver/openpower Patent site, U.S. http://usgovinfo.about.com/cs/businessfinance/a/patents2003.htm Power Architecture http://www.ibm.com/power POWER5 benchmarks http://www.ibm.com/eserver/benchmarks pSeries http://www.ibm.com/pseries IBM TotalStorage http://www.ibm.com/totalstorage 60 Automotive Solutions: Technology that Matters VARBusiness annual report card http://www.varbusiness.com/sections/research/research.jhtml?articled=49400047 Virus tracking sites http://www.mcafee.com http://www.sarc.com http://www.viruslist.com Virtualization http://www.ibm.com/servers/eserver/about/virtualization X-Architecture http://www.ibm.com/servers/eserver/xseries/xarchitecture/enterprise/index.html xSeries http://www.ibm.com/servers/eserver/xseries zSeries http://www.ibm.com/zseries How to get IBM Redbooks You can search for, view, or download Redbooks, Redpapers, Hints and Tips, draft publications and Additional materials, as well as order hardcopy Redbooks or CD-ROMs, at this Web site: ibm.com/redbooks Help from IBM IBM Support and downloads ibm.com/support IBM Global Services ibm.com/services Related publications 61 62 Automotive Solutions: Technology that Matters Back cover ® Automotive Solutions: Technology that Matters Redpaper Empowering automotive solutions with IBM systems and technologies Using IT to build an on demand automotive business Differentiating performance in the automotive industry The automotive industry is rapidly moving ahead and is undergoing massive change. Markets are shifting, reflecting ongoing globalization and the emergence of new demographics. The industry ecosystem is changing as partners and channels demand more participation in return for added value. Technology is accelerating, sparked by rapid adoption of the Internet, pervasive computing, and in-vehicle software and electronics. INTERNATIONAL TECHNICAL SUPPORT ORGANIZATION Automotive companies are responding by refining business models. They are implementing information technology (IT) to optimize business solutions, rather than adapting solutions to fit IT. They are also maximizing the value of solutions by deploying them on an infrastructure that employs advanced technologies such as deep computing, resource virtualization, grid computing, and Power Architecture technology. BUILDING TECHNICAL INFORMATION BASED ON PRACTICAL EXPERIENCE This IBM Redpaper describes the potential role of IT in helping automotive companies respond to current trends in the industry. It also describes automotive solutions from IBM. Plus it illustrates how companies are using IBM technologies to derive differentiating value from automotive solutions. This paper describes the IBM products and technologies that are relevant to meeting the requirements of the automotive industry. This Redpaper is intended for IT managers, IBM teams, and others who are responsible for evaluating automotive solutions and infrastructure. IBM Redbooks are developed by the IBM International Technical Support Organization. Experts from IBM, Customers and Partners from around the world create timely technical information based on realistic scenarios. Specific recommendations are provided to help you implement IT solutions more effectively in your environment. For more information: ibm.com/redbooks