1 THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO The Bryan School of Business and Economics Department of Management MGT 491-03: Business Policy and Strategy Fall 2015 Instructor: Office: Telephone: Email Address: Class Time: Office Hour: Course Websites: Dr. Zhonghui “Hugo” Wang Bryan 369 336-256-8591 zhonghui-wang@uncg.edu Tuesday/Thursday 3:30 pm – 4:45 pm Tuesday 4:45 pm – 5:45 pm 1) Canvas – https://canvas.uncg.edu 2) GLO-BUS Simulation – http://www.glo-bus.com REQUIRED TEXT & MATERIALS 1. Dess, G. G., Lumpkin, G. T., Eisner, A. B., & McNamara, G. Strategic Management (DLEM), 7th Edition, 2014. ISBN-10: 0077636082 or ISBN-13: 978-0077636081. 2. Thompson, A. A., Stappenbeck, G. A., & Reidenbach, M. A., GLO-BUS: Developing Winning Competitive Strategies. Participant’s Guide. 2013 Edition. Available either bundled with the textbook at the UNCG Bookstore or online at http://www.glo-bus.com/. Please note that I would form the group membership after the class begins. 3. Harvard Business School cases. Cases are available for purchase and download from Harvard Business School Publishing. You need to register with the website at https://cb.hbsp.harvard.edu/cbmp/register/3/HE+Individual/0/0 COURSE PREREQUISITES MGT 301, 309, 312, & 330; MKT 309 (previously MGT 309) & 320; FIN 315; ISM 280; SCM 302 (Previously ISM 360) plus senior standing and admission to approved major — Note that these are prerequisites, not co-requisites. COURSE DESCRIPTION Business Policy and Strategy (or Strategic Management) is considered the capstone course in your undergraduate business education. It is first and foremost a course about "strategy" and concerned with "managing for organizational success". The central theme of the Business Policy and Strategy (Strategic Management) course is that a company’s chances for enjoying persistent or sustained competitive advantage and/or profitability are greatly enhanced if and only if its managers (1) have an astute, timely strategic “game plan” for running the company; and (2) implement and execute the game plan with proficiency. We shall explore in some depth how and why a well-formulated and well-executed strategy nearly always enhances a company's long-term performance through strategic content analysis and skill building exercises. The content portion of the course would be devoted to explaining what it means to think strategically about a company’s situation and it would instruct the student in the formal tools and techniques of strategic analysis, formulating a strategy, and then implementing it successfully. The skill-building portion of the course is built around case analysis and simulation game. The purpose of the skill-building portion is to drill students in the application of the key concepts and analytical techniques, and is designed to help develop their ability to conduct strategic analysis, force them to exercise business judgment, and provide them with experiential contact with strategic decision-making. 2 COURSE OBJECTIVES By the end of the semester, students should be able to: 1. Understand the strategic issues and policy decisions facing businesses and how current management concepts address these issues. 2. Understand and describe the strategic management process and the difference between strategic analysis, strategy formulation and strategy implementation. 3. Acquire an understanding of how to use new and existing knowledge to analyze "real world" cases and by so doing, to understand the complexity of strategic issues. 4. Elaborate on how strategic plans and policies are integrated, implemented and controlled and to comprehend the culture and ethical factors that influence these management activities. 5. Analyze new knowledge and use existing knowledge to conduct strategic and competitive analysis using various tools (e.g., five forces model, SWOT analysis, Portfolio matrix models) in a variety of industries. 6. Evaluate the formulation of business and corporate level strategies, the different business and corporate strategic types, alternative actions, and make sound strategic decisions using what-if analysis. 7. Discuss the managerial task associated with implementing and executing company strategies, and the action managers can take to promote competent strategy execution. 8. Assess the role of government policy in creating incentives and disincentives for a variety of competitive condition for both domestic and international competition. 9. Demonstrate how the various pieces of the knowledge they have acquired in their functionaloriented business courses fit together, and discuss why the different parts of a company's business need to be managed in strategic harmony for the company to operate successfully. 10. Synthesize and apply the concepts and analytical tools exposed to in the course by participating in managing a company through a business simulation game or conduct a strategic and competitive analysis of a company, both individually and as a member of a group. TIME REQUIREMENTS The workload in this course is heavy. Therefore, we will be very busy. As such, you should plan to spend a minimum of fifteen (15) hours per week on class (e.g., reading the textbook (2-3 hrs), attending class sessions and taking necessary notes (3-4 hrs), preparing the case analyses (6-8 hrs), and gathering information and preparing your Globus group project (3-6 hrs)). If you invest the right amount of time in the course, it will not only be one of the most demanding, but also the most enjoyable course you will take in business school. It is therefore, important that each of us work consistently and diligently to complete the objectives of the course. I plan to work very hard in this course to make it a success, so I will expect you to follow the following norms seriously. Deadlines will be strictly enforced as materials must be re-distributed to other students for evaluation. COURSE GRADING POLICY The general grading philosophy is based on the following facts, assumptions and beliefs: 1. Based on your past performance, it is very likely that you should be able to pass this course in good order (assumption). Therefore, there is no need to ‘weed out’ any low performers as a rule. Hence, it is very likely that every student will pass this class in good standing measured as a ‘C-‘ or better; 2. Although every student has a theoretical chance to get a grade of “A” or “A-“ because I will not curve the grades of the class, past experiences suggest that about 20% of students finish the course with grades of ‘A’ and ‘A-‘. 3. If you submit all deliverables, you are highly likely going to get at least a C- grade. 4. If you diligently contribute to each components of the course, your risk of low grade is low. 5. The course will be graded according to the following table. 3 Cumulative Course Points 950 - 1000 949 - 900 Final Grade A+ A 899 - 876 A- 875 - 851 B+ 850 - 800 B 799 – 776 B- 775 – 751 C+ 750 – 700 C 699 –676 C- 675 –651 D+ 650 – 600 D 599-575 D- < 575 F Grading Rubric: Your course points will be based on the following criteria: Assignments Points Online Exam 1 150 Online Exam 2 100 Online Exam 3 100 In class quiz 1 25 Five unscheduled in-class individual quizzes (5 25 points each) Individual case report 100 Individual research report 50 Group case report 100 GLO-BUS Simulation Exercises 300 Simulation quiz 1 (20 points) Simulation performance (100 points) 3-Year Strategic plan (50 points) Written report (100 points) Peer evaluation (30 points) Class participation 50 Total for in-class Sections 1000 Final grades can be obtained through the UNCG uncGenie immediately the grades are posted to the UNCG Web site or sent to the Registrar's Office. COURSE ASSIGNMENTS 1. Online Exams There will be three online exams on the material presented in class and from the textbook. The exams are open book/open notes. The exams are an INDIVIDUAL activity. Online exam 1 is consisted of three parts. Each part contains 15 questions (true/false, multiple choice). You will be given thirty minutes (30 minutes) to complete each part, within a 24-hour period (from 12:00 AM (Midnight) to 11:59 PM). Online exams 2 and 3 both have two parts with 15 questions in each part (true/false, 4 Multiple choice). You will be given thirty minutes (30 minutes) to complete each part, within a 24-hour period (from 12:00 AM (Midnight) to 11:59 PM). For every online exam, you can select the time slot to take the exam but you must finish each part of the exam within the time limit once you start taking the test. You must finish and confirm answering one question before you can see the next one. Once confirming your answer, you can no longer change it. The quizzes are not intended to be cumulative, but the nature of the course material results in a de facto need for cumulative course knowledge. As the exam times are posted well in advance, it is your responsibility to ensure that you take the exam during the assigned time slot. NO MAKE-UP EXAM WILL BE GIVEN. 2. In-class Quizzes There will be one scheduled in-class quiz which consists of 5 questions (true/false, multiple choice, pick-all-that apply) on the material presented in class and from the textbook. The quiz is closed book/closed notes. The quiz is an INDIVIDUAL activity. You will be given fifteen minutes (15 minutes) to complete the quiz. There will be five in-class unscheduled quizzes conducted at my discretion. I may choose any class session to give the quiz without prior notice. Each quiz will consist of a maximum of 2 questions. The quizzes are closed book/closed notes. The quiz is an INDIVIDUAL activity. You will be given five minutes (5 minutes) to complete each of the unscheduled in-class quiz. Your performance in the unscheduled in-class quizzes will be directly linked to your class participation score. No make-up quiz will be given. 3. Case Reports Strategic thinking and analysis is best learned through practice. The cases we will study are about real world business situations; they are an opportunity to both apply the concepts we discuss in class as well as further develop our ability to think about business strategy. How much you get out of a case depends on your preparation and active participation. THERE WILL BE ONE INDIVIDUAL CASE REPORT, ONE INDIVIDUAL RESEARCH REPORT, AND ONE GROUP CASE REPORT IN THIS COURSE. Except for the individual research report, cases are selected from Harvard Business School cases which will cover several major topics in the course. Your case assignments can be different from other students. I will inform you about your case assignments at least two weeks before the due dates. You will need to register and buy the cases from Harvard Business School Publishing. Cases are usually priced at $3.95 (excluding taxes) each. In your Individual case report and group report, you need to observe the following requirements: Your individual case report must not be more than 1250 words. Your group case report must not be more than 8 pages excluding cover page and appendices. You must include a cover page which clearly identifies your name(s), section number, the word count for the document (only for individual report); All exhibit and graphs must be placed in the appendix. Page/word limit is not applied to title page, tables, figures, appendices and references; 2 line spacing; Times New Roman 12-point font; 1-inch margin all around (i.e., top- bottom-, left- and right-hand margins); Use 8.5 x 11 paper; Use page numbers; Insert footnotes and proper citations where necessary. In your group case report, you may be randomly matched with other students. 5 Your individual research report must follow the instructions/template that I post on the Canvas website after the class begins. You will lose 5% of the assignment grade for violating any of the formatting rules. You will lose points equal to 5% of the assignment grade for each violation. 4. Glo-Bus Simulation Exercises Teams would be randomly formed for the Glo-Bus Simulation exercise. Each team will manage a company, which would be required to make a set of decisions relating to the various functional areas in a company in the simulation game, GLO-BUS. To learn the mechanics of playing the simulation, you will need to read the Player’s Guide thoroughly. To register for the GLO-BUS simulation, I will form student groups for the GLO-BUS simulation game and provide each student with her/his industry/company registration code before the commencement of exercise. You will then go to www.glo-bus.com and register for the simulation exercise. You will need to complete the registration process by paying with a credit card (if you do not purchase the course textbook with a registration code embedded). There will also be a practice round in which I will help you familiarize yourself with the dynamics of the game. You will be evaluated on the following activities: 4.1 One Simulation Quiz (open-book, to be completed online by the due date shown in the schedule). 4.2 Developing a 3-Year Strategic Plan on-line for Years 11 to 13 (Decisions 6 to 8). Articulate your team’s company’s strategic vision (in a couple of sentences); Set performance targets for EPS, ROE, Stock price appreciation, credit rating, and image rating for each of the next three years; State the competitive strategy the company will pursue in entry-level cameras and cite data showing that this strategy is either currently on track or will require substantial internal changes. State the competitive strategy the company will pursue in multi-featured cameras and cite data showing that this strategy is either currently on tack or will require substantial internal changes; and Develop a projected income statement that lays out projections of unit sales, revenues, costs, and profits for each of the four geographic regions and for the company as a whole for each of the next three years. 4.3 Simulation Performance: You will be awarded with points based on how well your company meets its different performance objectives in comparison with other companies in the same industry. Your company’s performance will be based on five performance measures, with weights in parentheses: (a) earnings per share (20%); (b) return on stockholders’ equity (ROE) (20%); (c) stock price appreciation (20%); (d) the company’s credit rating (20%); and (e) corporate/brand image (20%). The Glo-Bus system will assign you with a final Game-To-Date score at the end of the game. Your final overall Game-ToDate score will be scaled against the top performing team which will get the full simulation performance score of 100. For example, if your team gets a Game-To-Date score of 90 and the top performing team receives a Game-To-Date score of 100, then your final simulation performance score will be 90 (90=100*90/100). Therefore, it is imperative that you strive for the best possible performance in the game even if your company falls in the last place in the ranking. Even if your company performs relatively poorly in comparison with your competitors, you still have the chance to earn a decent simulation performance score. Simulation Meetings: Team members need to demonstrate that they can effectively schedule, plan and document meetings. Ideally, team members should seek to have the highest quality encounter. You can either conduct a conference call by Skype or meet with each other face-to-face (Skype allows for three-way meetings within its free application). Meeting can also be an asynchronous series of postings on the discussion board in GLO-BUS. Irrespective of the meeting model, there needs to be an agenda prepared (the plan) and minutes kept (documentation). With respect to scheduling, given the on-line 6 nature of the game, it is reasonable to expect your team members to respond within one business day to asynchronous posts or within shorter windows if you should so agree. It may be beneficial to e-mail you team members that you have posted a message. 4.4 A written report of a review of your company’s strategy and performance in the digital camera industry at the end of the simulation. This report is a group assignment. The written report should at least include the following in an integrated manner: Brief review of performance. Discussion of strategic vision Discussion of competitive strategy Comparison of actual competitive strategies with intended competitive strategy (if any). Examination of top management team decision-making processes. What planning and decision process you used. Presentation of the general strategy you would use if the game was to continue for five more years into the future. Discussion of what you learned from the experience. The written report must not be more than 8 pages excluding cover page and appendices. The report should be double-spaced with 1-inch margins all around and use only Times New Roman fonts size 12 with all pages numbered. You must include a cover page which clearly identifies the authors, company name, and section name. All exhibit and graphs must be placed in the appendix. You will lose 5% of the assignment grade for violating any of the formatting rules. You will lose points equal to 5% of the assignment grade for each violation. 5. Glo-Bus Game Performance Monitoring Peer Evaluations: Each individual in a Glo-Bus team will be required to complete a peer evaluation on his/her teammates at the conclusion of the game. This evaluation will be used to assess an individual’s contribution to the game. I expect honest, professional assessments. In the case where a team member receives consistently inferior ratings from his/her teammates, a person’s total course grade can be appropriately reduced. Similarly, consistently superior ratings will be rewarded accordingly. The “Trump” effect: In the case where a team member consistently underperforms during the development stages of the game, action can be taken by the team, in sequential steps, as follows (underperformance includes but it not limited to missing scheduled meetings, not completing agreed-upon assignments in the time required, etc.): 1. Team members meet with the underperformer(s), discuss the issues and clearly delineates the expectations of the team. This meeting is documented and the notes of such are sent to the instructor. 2. If, after a reasonable period of time, determined by the team, performance does not improve, the team can request a meeting with the instructor to discuss the issues at hand. At that time, the instructor will request a meeting with the underperformer(s). 3. After such meeting and a reasonable amount of time to correct the issues has passed, the team will be given the authority to “fire” the under-performer(s), with the approval of the instructor (supporting “just cause”). If a student is “fired” from a team, he/she will receive a score of “0” for the Glo-Bus game. No make-up work is available to counteract this failing. 6. Readings Readings are assigned for each section of the semester. You will be required to read from your textbook and additional readings if possible. The additional readings will be supplied on-line. And it will 7 be your responsibility to read in preparation for the class activities. It is suggested that you keep a notebook and take notes for each class session. ADDITIONAL REQUIREMENTS Written Assignments Policies All assignments should be well organised, and well written. There should be no typing errors, spelling mistakes, or grammatical errors. Canvas and Electronic Communications A number of course documents, including course lecture slides and readings, will be posted in Canvas. Typically an electronic communication will be sent to the class indicating that a new posting has been made through your UNCG email address. Having access to and frequently checking Canvas and your UNCG emails will be important to your success in this course. Because Canvas is a new system for the UNCG faculty and students, it is more efficient for you to seek technical support from the UNCG IT service (6-tech) should you experience any technical difficulties. Email Communications For purposes of this course I will assume that you check your UNCG email daily. Thus, I assume you will be aware of any communications or requests sent at least 24 hours prior to any assignment relating to the class meetings. If you have any questions about UNCG email you can obtain assistance by calling 6tech during normal business hours or by asking for assistance in the Bryan School computer labs. ALL ELECTRONIC COMMUNICATIONS WILL BE SENT TO YOUR UNCG EMAIL ADDRESS. ALSO USE YOUR UNCG EMAIL ACCOUNT TO COMMUNICATE WITH ME AT ALL TIMES. I WILL NOT RESPOND TO ANY ELECTRONIC COMMUNICATIONS THAT IS NOT FROM A UNCG EMAIL ACCOUNT. Inclement Weather The University of North Carolina at Greensboro will remain open during adverse weather conditions unless the Chancellor makes the administrative decision to make a schedule change. Students can obtain details on those decisions from the Adverse Weather Line at (336) 334-4400 or the web address: http://www.uncg.edu/iss/weather.htm. CLASS PARTICIPATION/INVOLVEMENT You must get engaged in the class and the discussions. Class participation is defined as active and consistent proactive involvement in classroom discussions. It is not just about answering questions directed at you by the instructor. It is of paramount importance that each student prepares for the class by studying the assignments posted prior to the given class. Q&A sessions by the instructor will be given to support your class participation grade. Regular attendance is essential to your understanding and mastery of this course. Therefore you are expected to be present and participate in every class. Attendance will be taken at my discretion 8 (students must sign the attendance sheet, when used). To receive any credit for attendance, you must attend the entire class. Occasionally circumstances occur that prohibit attending a class. Even though absenteeism is discouraged, it is reasonable to assume an absence will occur during the term. After three absences, you lose any opportunity for participation credit. There is no make-up or extra credit processes to rectify absences. There are no “excused” absences (with religious observances & student athletes/performers as the only exceptions, see below). Two late arrivals to class equal one absence. Any specific situation must be discussed with the instructor prior to the missed class. At any time during the semester, if a student has missed 30% or more of the scheduled classes to date, the student can be dismissed, for cause. Your final participation grade can be adversely affected by the lack of support provided to your team projects (see “Performance Monitoring” section). Note: If a student fails to participate in three or more of the five unscheduled in-class quizzes, the student can get a class participation grade of less than 10 points. Religious Observance: The University allows for 2 excused absences each academic year for religious observances required by the faith of the student. Students requesting a religious absence must notify the instructor of each absence 14 days in advance of the date of the religious observance. The request must state in writing the nature of the religious observance and the date(s). Student's participation must be confirmed in writing by an official of the religious organization. The instructor will require the student to complete any test or assignment in advance of the originally scheduled date of the test or assignment that is impacted by the absence due to the religious observance. The requirement for students to make such requests for excused absences applies only to days when the University is holding class (see the University’s announcement for further details). UNCG Athletics & Performing Artists: It is up to each athlete or artist to identify future missed classes at the start of the semester and notify me in writing (e-mail) by no later than the second week of the semester. If your UNCG event interferes with an exam/assignment you are required to submit the assignment/take the exam prior to the regularly scheduled date. Students with Disabilities: UNCG seeks to comply fully with The Americans with Disabilities Act and section 504 of the Rehabilitation Act of 1973. Students requesting accommodations based on a disability must be registered with the Office of Disability Services in 215 Elliott University center, 3345440, www.uncg.edu/ods. STATEMENT OF STUDENTS' RIGHTS AND RESPONSIBILITIES As a student in this class, you have explicit rights and responsibilities. Your full understanding and acceptance of the following rights and responsibilities can lead to more useful time in the class and more effective learning. You have the right to expect: a) Your professor to be prepared for each class, to start the class promptly at the designated time and to end the class at the designated time. b) Your professor to teach all scheduled classes or to arrange for a qualified substitute if it is necessary to miss class because of University or departmental approved commitments. c) Clear statements of course expectations, policies, testing, and grading practices and student performance. d) Your professor to hold a reasonable number of office hours to discuss assignments or to assist you with course matters. 9 e) Knowledgeable assistance from you professor regarding class assignments and course contents. f) Your professor's behavior to reflect equitable treatment, ethical practices, and respect for human rights. g) Opportunities to challenge ideas and defend your beliefs in a professional manner. h) To be challenged so as to grow both academically and professionally. i) Your professor to abide by University policies and to have fairness and clarity in the evaluation of your performance. j) Adequate opportunity to appeal any perceived violations of the above rights. You have specific responsibilities to: a) Plan your study and work schedule appropriately to allow sufficient time to do quality work in the course. (Please review "Suggested Academic Workload Guidelines" for the Bryan School of Business and Economics published in the UNCG Undergraduate Bulletin) b) Attend each class on time and be prepared to discuss readings and participate in discussions. c) Complete assignments by due date and submit quality work. d) Understand and follow course policies as explained in class and in the syllabus. e) Commit yourself to grow academically and professionally. f) Work effectively and cooperatively as a team member on group projects as assigned. g) Practice ethical behaviors and display respect for the rights of others. Please refrain from eating, drinking, and wearing hats or caps in the classroom. h) Contact your professor and discuss circumstances that may prevent you from achieving acceptable performance and to make contact on a timely basis. i) Fully understand and abide by the UNCG Honor Policy and other University policies on student conduct. j) Report observed violations of the UNCG Honor Policy. ACADEMIC HONOR CODE: By the singular act of registering for this course, you are agreeing to abide by the UNCG Academic Integrity Policy. All written work submitted must be original and produced by the student/team for this class only. If you are for any reason unfamiliar with the contents of the code, please review it on the school’s website link: http://academicintegrity.uncg.edu/complete/. Violations will be pursued. Academic Integrity applies to all aspects of MGT491. Please be aware that the following also constitute Integrity Violations in MGT491: You may not be in possession of any unauthorized exam or related materials, including old exams. No electronic devices are allowed to be on or visible during an exam. Signing an attendance sheet for another student and/or failing to attend the entire class is a falsification of your attendance and an academic integrity violation. Once an exam begins, you are not allowed to leave for any reason until you have submitted the exam. Falsification of any material used in the preparation or development of assignments is a code violation. The Bryan School of Business and Economics has recently developed and accepted Faculty and Student Guidelines focusing on the expected performance of each. Since these guidelines are new, please take the time to review them. They can be found at the following link: http://bae.uncg.edu/assets/faculty_student_guidelines.pdf. 10 SUGGESTED COURSE SCHEDULE / CHECKLIST You can also use the following schedule as a checklist to track your progress in the course. The Canvas system has a calendar which is synchronized with due dates of the course. Units containing readings are posted in the Learning Area in Canvas. Quizzes (exams) are posted on the Canvas website. WEEK Week 1: 8/18 8/20 Week 2: 8/25 8/27 Week 3: 9/1 9/3 Week 4: 9/8 9/10 Week 5: 9/15 9/17 Week 6: 9/22 9/24 Week 7: 9/29 10/1 Week 8: 10/6 10/8 Fall Break 10/9-10/13: ACTIVITIES Course introduction: What’s strategic management? How you can benefit from the course? Course syllabus/Chapter 1 DLEM Chapter 2 DLEM Chapter 2 continued DLEM Chapter 3 DLEM Chapter 4 DLEM Chapter 5 DLEM Chapter 5 continued In-class quiz 1 DLEM Chapter 13/Case Analysis Demonstration NO CLASS: INDIVIDUAL CASE REPORT DUE AT 23:59 PM ONLINE NO CLASS: Exam 1 preparation NO CLASS Online Exam 1 (Chapters 1, 2, 3, 4, & 5) DUE AT 23:59 PM ONLINE DLEM Chapter 6 Read GLO-BUS Players Guide GLOBUS PRACTICE DECISION DEMONSTRATION/DISCUSSION GLOBUS team formulation NO CLASS: GLOBUS team kick-off meeting GLO-BUS Quiz 1 Due at 11:59PM DLEM Chapter 7 GLOBUS PRACTICE DECISION DUE AT 11:59PM 11 Week 9: 10/15 Week 10: 10/20 10/22 Week 11: 10/27 10/29 Week 12: 11/3 11/5 Week 13: 11/10 11/12 Week 14: 11/17 11/19 Week 15: 11/24 Thanksgiving Break 11/25-11/29 Week 16 12/01 12/03 DLEM Chapter 10 GLOBUS DECISION 1 (YEAR 6) DUE AT 11:59PM DLEM Chapter 9 GLOBUS DECISION 2 (YEAR 7) DUE AT 11:59PM DLEM Chapter 9 continued GLOBUS DECISION 3 (YEAR 8) DUE AT 11:59PM NO CLASS: Exam 2 preparation NO CLASS: Online Exam 2 (Chapters 6, 7, 9 & 10) DUE AT 23:59 PM ONLINE DLEM Chapter 12 GLOBUS DECISION 4 (YEAR 9) DUE AT 11:59PM In-class office hour: GLOBUS DECISION CONSULTANCY GLOBUS DECISION 5 (YEAR 10) DUE AT 11:59PM TEAM DISCUSSION OF GLOBUS 3-YEAR PLAN FOR DECISIONS 6–8 (YEARS 11–13) NO CLASS: INDIVIDUAL RESEARCH REPORT DUE ONLINE AT 23:59 PM ONLINE GLOBUS DECISION 6 (YEAR 11) DUE AT 11:59PM GLO-BUS 3-YEAR STRATEGIC PLAN FOR DECISIONS 6 – 8 (YEARS 11 – 13) DUE AT 11:59PM DLEM Chapter 8 GLOBUS DECISION 7 (YEAR 12) DUE AT 11:59PM DLEM Chapter 11 GLOBUS DECISION 8 (YEAR 12) DUE AT 11:59PM NO CLASS: GROUP CASE REPORT DUE AT 23:59 PM NO CLASS: GLO-BUS FINAL REPORT DUE ONLINE AT 11:59PM GLO-BUS Peer Evaluation Due at 11:59PM. Reading day Online Exam 3 (Chapters 8, 11 & 12) DUE AT 23:59 PM ONLINE