Three findings regarding privacy online The MIT Faculty has made this article openly available. Please share how this access benefits you. Your story matters. Citation Catherine Tucker. 2013. Three findings regarding privacy online. In Proceedings of the sixth ACM international conference on Web search and data mining (WSDM '13). ACM, New York, NY, USA, 243-244. As Published http://dx.doi.org/10.1145/2433396.2433427 Publisher Association for Computing Machinery (ACM) Version Author's final manuscript Accessed Wed May 25 19:07:32 EDT 2016 Citable Link http://hdl.handle.net/1721.1/88198 Terms of Use Creative Commons Attribution-Noncommercial-Share Alike Detailed Terms http://creativecommons.org/licenses/by-nc-sa/4.0/ Three Findings Regarding Privacy Online ∗ Catherine Tucker MIT Sloan 100 Main St, E62-533 Cambridge, MA 02142, USA cetucker@mit.edu ABSTRACT The Internet now enables firms to collect detailed and potentially intrusive data about their customers both easily and cheaply. I discuss three empirical results related to customer privacy-protection that is enacted in response to this change. 1. Privacy protection that focuses on obtaining consent appears to lead to less effective advertising. This is based on results from extensive empirical analysis into how effectiveness of online advertising changed in response to the implementation of the E-Privacy Directive in Europe [2]. 2. Privacy protection which gives direct control over customers’ privacy appears to enhance economic outcomes. This is based on a detailed case study of customer responsiveness to different forms of advertising in the wake of a change in Facebook privacy policies [3]. 3. Restricting the length of time that potentially private data is stored appears to have little economic impact. This is based on empirical analysis of aggregate search behavior following a change in the length of time search engines were told they could store search engine query data in Europe [1]. Categories and Subject Descriptors H.4 [Information Systems Applications]: Miscellaneous Keywords Economics, Search, Privacy Online 1. REFERENCES [1] L. Chiou and C. Tucker. Data Storage, Data Privacy and Search Engines. Mimeo, MIT, 2012. [2] A. Goldfarb and C. E. Tucker. Privacy regulation and online advertising. Management Science, 57(1):57–71, 2011. [3] C. Tucker. Social networks, personalized advertising, and privacy controls. Mimeo, MIT, 2011. ∗All mistakes are mine alone. Copyright is held by the author/owner(s). Rome WSDM 2013 ACM X-XXXXX-XX-X/XX/XX.